Optus Outage Report in Mackay, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (23%)
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Wi-fi (10%)
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Total Blackout (5%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Scriptza
(@scriptza) reported
Tried streaming but **** Optus
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THETA to $1ΘΘΘ
(@Nb20991) reported
@VodafoneGroup I worked in Telco. Australian mobile network coverage rankings are below. Telstra 1st Optus 2nd Vodafone Last place for coverage
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Jay
(@ukoznow) reported
@Optus app chat is t working, phone keeps hanging up and paying for nbn but my account says I do t have a service.
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Obré Pemberton
(@O4Obre) reported
@Optus an hour on DM chat with @Optus all they’ve managed to do is verify my account. Still nowhere near the ONLY thing I’m interested in - why my internet is down for 2 days. In 15 minutes of that time I’ve managed to port all of my services to Telstra. Goodbye Optus. Good riddance!
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Gibran Mohamed
(@JibbeyXD) reported
God my Optus stream is so ****, even my semi-legal streams work better than this!
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🦓 ZebraZee
(@zebrazyra) reported
@ParraEelsFacts @heathclif304 @commbankstadium Ohhhh hopefully they had sufficient numbers to undertake that ball ache. At Optus they check all bags but you’re never in line for longer like 2 minutes if that.
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Thisi
(@thisari2021) reported
Hey @Optus, your app keeps conveniently glitching whenever I try to buy a data pack or access customer support. I will make a report to the ombudsman (again) if I have a massive data bill 😕
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Cyrano
(@YourNemesis72) reported
from
Bowral, State of New South Wales
@Optus I have 4 contracts and you can't help me save!
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Michel
(@soragon) reported
@Optus Hi Sarah, thanks for your response. The phone support team has now told me that it'll take 3-5 business days to activate the eSIM - meanwhile I have no access to my online banking. They suggest I go in-store which I now have to do despite being sick and put your staff at risk.
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Nadine Whitney
(@nadine_whitney) reported
@FilmMomatic Optus are awful but Telstra are no better.