Optus

Optus Outage Report in Mackay, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mackay, State of Queensland 04/18/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BenjaminHaller1 Benjamin Haller (@BenjaminHaller1) reported

    @Sachk0 Oh come on, don't be so naive Sacha. Talksport is the equivalent of SEN out here, which laughs in the face of football any chance it gets & barely gives it the amount of time that the newspapers do, which is scant anyway. Even Optus Sport's Twitter spouts crap about things...(1)

  • LiamJ2000 LJ (@LiamJ2000) reported

    Would be great to see Western debut against the big dogs this week, but nope 👎 he’s been named as emergency again. Surely he gets his chance against the Suns at Optus next Saturday. #foreverfreo

  • indigpolitics Professor Dominic O'Sullivan (@indigpolitics) reported

    These idiots @Optus have now blocked mu son’s phone. Can anyone recommend a phone company that is both competent and that has proper customer service?

  • cric_virat Harsh (@cric_virat) reported

    @Himansh52450968 @michelappleton That match was not played at the bowling paradise WACA. It was played at the new Optus Stadium. WACA probably will never host any men's test matches. Optus only will be preferred

  • aliciagjones Alicia Grogan-Jones (@aliciagjones) reported

    Does anyone know what "service is unavailable" means when trying to contact a landline telephone number. @Telstra can't help me. Perhaps @Optus or any other telco can?

  • ZelkoNedic zelko nedic (@ZelkoNedic) reported

    @Optus Worst customer service on entire Earth, my business has been without internet over two weeks. Almost every day I spet two hours talking to your customer service slaves and nothing gets done at the end.

  • Ryzigga Ryzigga (@Ryzigga) reported

    @Optus 5 years a customer with multiple services yet really disaapointed on how you reward (dont reward loyalty). Shocked that for once @Telstra have better offers and your sales team won't even attempt to compete to retain. #poorservice

  • JTheprick Johnny ThePrick (@JTheprick) reported

    @Optus I'm a Telstra customer, **** off!

  • king1ed_ King1ed (@king1ed_) reported

    @Optus Regarding NBN my internet constantly drops out and the back up data turns on (which does not help) this happens every hour to 2.

  • Hirald0 Shane Henry (@Hirald0) reported

    At the other end... Being triggered by the Optus promo for the Euros/Copa with the names of stars scrolling up and down the screen that includes his, I feel so strange about Dybala not even making a 33-man Argie squad. Because, at this stage at least, it's not illogical/critical.