Optus Outage Report in Mackay, State of Queensland
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The latest reports from users having issues in Mackay come from postal codes 4740.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (32%)
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Wi-fi (11%)
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E-mail (8%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Mackay, State of Queensland
The most recent Optus outage reports came from the following cities: Mackay.
| City | Problem Type | Report Time |
|---|---|---|
 Mackay |
Phone | |
| Mackay |
Total Blackout | |
| Mackay |
Phone | |
| Mackay |
Phone | |
| Mackay |
Wi-fi | |
| Mackay |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@Stryker_man Rest assured as we're only a service provider, we're unable to send photos from your device to your contacts list. Something like this could happen from a faulty device/app or even human error. I'd suggest visiting an Optus store to get this checked out. George
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Theone
(@TheoneSia1518) reported
@Optus @chooseajob Fair dinkum my coverage has been atrocious.... apparently tower work finishes in 1 hour. 🙄 I even couldn't use my phone for paying things at shops today.thats just the beginning of it! It's been worst ever in my entire life
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Madeleine Markopoulos
(@madi22) reported
Stopped watching now, worst experience since optus world cup coverage 2018 #SYDvMVC
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Stryker
(@Stryker_man) reported
@Optus Incorrect & i said it obviously they got pulled through as the optus service wouldn't send the picture I wanted then when couldn't send the pic got removed & that result optus trying to pull another pics & even random people as the network got confused & was down just forget 1/2
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Max Evans
(@Xam_Vanes) reported
@Optus I lodged my complaint online 2 days ago, should I expect a call from a case manager today or will that be "delayed due to COVID/floods" like my new handset?
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Keerhi Vardhan Srip
(@keerthi_5) reported
Dear #Optus got a message that my service would be disrupted, was wondering which 🧐
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Castro123
(@rulingoverlord) reported
@Optus the nbn has been slow and unstable for the passed 3 hours. Feels like there is more time it doesn't work than work...so gotta ask why am I paying for this.
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Stryker
(@Stryker_man) reported
@Optus Just forget it obviously you can't help & have no idea just reading off a screen, My phone is in perfect working order I will be making a official complaint for breaking privacy rules thanks for not helping & still will be waiting for the apology have a good day 📱
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Max Evans
(@Xam_Vanes) reported
@kathylord2 @Optus I've read online this seems to be a problem which is experienced by many.. Promised phone calls which never happen and all Optus does is hide behind "transit delays" instead of taking ownership of their poor customer service.
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David Surtees
(@SurteesAustrali) reported
@trevorlong @ClintMaynard2GB I found the Optus coverage maps quite deceptive....the purple 5G in a lot of cases didn’t not happen. Back with Telstra and much happier. Surprised you going with Belong? You have no smart watch you want service on as well?