Optus Outage Report in Malanda, Tablelands, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Malanda, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Malanda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Johnson
(@teachersfirstau) reported
@albericie @Optus I find that Optus do not support Wi-Fi NBN Access at all and I have been told to find another Provider.
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.
(@helloevrything_) reported
And there goes an internet outage. Pls Optus, you belong in the ******* corner right now 🥲
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Scott
(@zootv93) reported
@Suki_FNQ @albericie Having unsuccessfully attempted to resolve this, log a complaint with the TIO to increase chances of timely resolution. @Optus CS & Tech Support is notoriously bad & dealing with them repetitive. A complaint via the TIO should be treated more seriously and given ‘ownership’.
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Johanna Edmond
(@jvedmond) reported
@Marilynrules1 Unfortunately we moved to Telstra because of the lack of service from Optus and then Vodafone.
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Billie Talevska
(@BilT) reported
@Optus 2 and half hour phone call... 5 transfers....between 2 teams (billing and retention team)...passive aggressive hold times....30 year customer. Appalling customer service. Happy for you to call me to discuss.
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Jake Nelson
(@mok_jake) reported
My wife and I spend over $4k with @Optus yearly and have a tablet that's died two days after its warranty expired. We ask them for support and they they will kindly "assist" with purchasing a new tablet. We'll see what the ombudsman says under section 54. #optus #customerservice
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @berniecoen Now if companies like Optus actually investigated the issue at their end and not tell the customer to do something which they know does not work?
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Ian Heriot
(@IanHeriot) reported
@albericie @Optus Hi Emma, suggest you try iiNet or Amaysim for top customer service
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Will
(@willl) reported
@DaveMilbo @Aussie_BB Have had very minimal issues since switching over from Optus cable. Biggest upside since switching has been the increased upload speed (for online backups etc).
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Alex
(@alexjames_29) reported
@Optus You cancelled my service without warning and provide no working way of contacting you. None of your message systems works, and if I call, your automated system just hangs up on me. How do I get in contact??