Optus outages and service status in Malanda, Queensland

Problems in the last 24 hours in Malanda, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Malanda, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Munkeh ♀️🇦🇺 (@munkehsoup) reported 9 minutes ago

  I ******* HATE OPTUS AND THEIR OUTSOURCED "CUSTOMER SERVICE" SO ******* MUCH. Talk about ******* unintelligible ******* morons. **** you Optus! Eat my ******* arse!

• 
  A T (@AJT2010) reported 9 minutes ago

  @lozturnner Why would you want to hand out Bibles? If you tried to hand me a Bible outside Optus on Bourke Street, I would be offended, and harass you until you left the space. What ******** do you know about IRAN? I find YOU strange

• 
  Thelonlykid (@thelonlykid) reported 14 minutes ago

  @Optus @itsallTag So I don’t get I got 5G on my phone when the test came through even though that there is currently an outouge on my closest network tower and I am only receiving 1 bar of 4G because of the outage of that area tower so it doesn’t make sense to me towers also need to be fixed irl

• 
  James One 😷 (@james00000001) reported 16 minutes ago

  @Dempsey57Jackie Optus not the problem

• 
  Optus (@Optus) reported 19 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

• 
  Aberrant Gentile (@AberrantGentile) reported 21 minutes ago

  @nemagovau If i receive the alert on the phones i had to replace because they couldn't call one number on one network that i don't use, "000" on Voda network. Then i want those phones imei numbers reinstated on the Telstra & Optus, that i have sims for. The public/private partnership scam

• 
  Paddy (@Dabatsau) reported 24 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  MorgoSmisho (@morgosmisho) reported 24 minutes ago

  @Optus ordered a phone upgrade and eSIM. Got the email saying the order number would arrive next. But nothing. Told the order wasn’t processed ‘yet’. Had this before. They say order again and you end up with 2 accounts. When you cancel one, it incurs fees and a debt agency. Scam.

• 
  Optus (@Optus) reported 28 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  Jason Anders (@Jet_Anders) reported 29 minutes ago

  @Optus @Optus I also have been experiencing problems with apps loading despite having 4G.