Optus outages and service status in Malanda, Queensland

Problems in the last 24 hours in Malanda, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Malanda, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Jones (@eevblog) reported 3 minutes ago

  Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

• 
  David Horrocks (@DavidHorrocks1) reported 8 minutes ago

  @optus_help My mobile broadband internet in Eagleby is struggling at 0.21 mb per sec. I can’t even check network on Optus app. Poor internet is regular in my area. Is there any possibility that one day Wireless might be available?

• 
  Optus (@Optus) reported 11 minutes ago

  @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

• 
  Mike (@stocksworldbull) reported 12 minutes ago

  @TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.

• 
  Americans Watching The Footy (@AmericansFooty) reported 13 minutes ago

  Why is the turf at Optus so bad? #AFL #AFLFreoHawks #foreverfreo

• 
  rob2511 (@KymRob25112) reported 15 minutes ago

  I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

• 
  Dre🅰️d (@5ingularitea) reported 19 minutes ago

  @RocketTank123 Aussies have love/hate relationship with Telstra. It is the most expensive and customer service often terrible but for rural coverage it is the best by far. Optus or Vodafone would love to take some of Telstra’s pie with $ASTS remote coverage

• 
  Raymond McKeown (@RaymondKeown3) reported 19 minutes ago

  @Kate3015 @Mark_Butler_MP So was the Optus Mobile Phone Network, all must have a design, this was a thought process.

• 
  Oliver J (@oliverjanik) reported 19 minutes ago

  @loftwah I will never understand people who stay loyal to telstra or Optus

• 
  💧Jenny White (@jennywhite38) reported 19 minutes ago

  @optus_help So much palaver to have to re-enter WiFi password etc Everything is set to WiFi but still no joy with connection for small or calls. Poor service considering optus is always doing upgrades/maintenance constantly. Get sick of no service