Optus

Optus Outage Report in Malanda, Tablelands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Malanda, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Malanda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Malanda, Tablelands, State of Queensland 02/10/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • damoncarson Damon Carson (@damoncarson) reported

    @Optus Thanks, i got through to someone yesterday, who moved the Apple Watch off to its own account, and now I’m being told they can’t fix it as my mobile plan isn’t eligible. So now my watch doesn’t ring when someone calls me and I don’t have my phone. What’s the point of that?

  • FernandoLongoOZ Fernando Longo (@FernandoLongoOZ) reported

    @Optus You have Gladys as an exec - will never use your services

  • tarawardphoto Tara Ward (@tarawardphoto) reported

    @Optus I am very unhappy with your 'customer service'. I've been tryign to cancel Fetch tv for two weeks and every time I phone the Optus call centre who have no idea what they are talking about. I've been promised twice that is has been cancelled & a return mailbag will be sent.

  • caring_empath Mediterraneo (@caring_empath) reported

    @Apple you are listing @Optus as a provider able to help with setting Apple Watch Family in Australia. Not a single consultant in Optus knows how to do it or what to sell me. @kbrspace your staff needs product training and move away from hard sales that don’t meet my needs

  • michaessers Micha Essers (@michaessers) reported

    @Optus If anyone is thinking of getting an android DO NOT get it (or any other service/product) from @Optus. Terrible service.

  • MartinO78826923 Martin OConnor (@MartinO78826923) reported

    @Optus Your support is very hard to navigate. I cancelled my Optus account and want a refund of my exisiting credit. No phone option allows me to talk to anyone about this. I'm elderly and don't have the app or access to it. Can you help please.

  • TheDataSaysPod The Data Says Podcast (@TheDataSaysPod) reported

    Ok so Optus just promoted me the #ItsJustEffortless hashtag. I looked into the hastag and nothing anyone is posting is related to their brand or samsung. Why on earth are they promoting it? Can anyone help me?

  • Gergyl Gerg (@Gergyl) reported

    So @Optus email alerts told us yesterday that they'd fixed Murwillumbah Hospital Hill (4g on 700 MHz) ... and it just dropped out again. I see Telstra has a bit of 5g signal here now. Hmm; that's interesting.

  • RaoPadmakar Padmakar Rao (@RaoPadmakar) reported

    @Optus one of the worst customer service. Your chat team member disconnected my NBN by mistake on 1st June, I spoke or chatted to 14 different people since then, but not one could reactivate my internet till date. I was given 4-24 hour timeline and on 5th day I am still waiting

  • Rivalrvn Koady (@Rivalrvn) reported

    @BigBidch This is literally a question a customer would ask me at optus, to which I’d respond with the answer you also gave