Optus Outage Report in Malanda, Tablelands, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Malanda, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Malanda and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (18%)
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E-mail (10%)
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Total Blackout (7%)
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Wi-fi (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@nickbrne) reported
@Optus Weird question, do you ever plan on actually fixing your service? Or just settling for driving every customer away by taking an exorbitant amount of time to do nothing?
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Pete Mullins
(@petemullinsart) reported
@Optus please can someone help. Feel like optus couldn't care less.
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Chris McGimpsey-Jones
(@linuxbsdpirate) reported
So the latest episode of me versus Optus: Apparently I can do the impossible and be a customer of Optus without leaving a trace on their computer system. I knew I was smart, but this is impressive.
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DosVaper
(@DosVaper) reported
@Optus Showing as an outage. My complaint is centered around the fact you haven't communicated anything since midday, after sending a text saying it was fixed. Called and advised I would receive regular updates. I haven't. Customer service is about communication, something you don't do
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Pete Mullins
(@petemullinsart) reported
@NBN_Australia No still getting pathetically slow speed. Optus keeps promising to get someone to contact me but nothing!!
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Linda Schofield
(@Linnimary) reported
@Optus please update your comms on outages! There’s obviously a big outage and your help line is jammed. It would help customers and your help team if the general comms could give regular updates. Even bad news is more helpful than no news. Thank you!
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Lord- John Honeysett
(@steamnbundy) reported
@RachelPupazzoni @Optus Tell Optus you will be cancelling your contract and Transferring to Telstra Then they might fix your issues or get you some compensation for failure to provide you with a service
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Liz Pickering
(@Lizzie_Pic) reported
@Optus this is getting really stressful - we have no home internet since Friday and unreliable mobile service due to ‘upgrades’ (postcode 4060). Were told we would be contacted by a ‘high priority’ person by 9am today. Have heard nothing. Please help.
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R.L.
(@RL_321) reported
@Optus hi I’m 220m away from 5G tower, no/minimal obstruction, map shows that 90% of dwelling is covered by 5G, but address check kept telling me that service isn’t available. Is anyone able to investigate this and somehow let me put through an order?
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Optus
(@Optus) reported
@stephendean Hi Stephen, endless data was just launched yesterday 11/12/20 and customers need to opt for the endless data option via the Optus app itself by navigating into Service > Extra > Manage Data. Kartik