Optus outages and service status in Malanda, Queensland

Problems in the last 24 hours in Malanda, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Malanda, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leon (not kin) (@doingwritebyme) reported 3 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  Pirate Ninja (@Hailmo) reported 4 minutes ago

  @Teh_Jkr @Optus @Telstra is no better!! I'm paying more and experiencing more black spots and slow downloads

• 
  Rolly polly (@Rolly50Hundred) reported 7 minutes ago

  @FranMooMoo I’m in. Telstra and Optus have had the market monopoly for too long and wtf do we get for it? Excellent coverage in the Gold Coast and absolutely woeful phone reception in the entire rest of the country. Starlink will level the playing field nationwide.

• 
  Optus Help (@optus_help) reported 7 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  Phil (@unglobular) reported 13 minutes ago

  @PaulDonGipps The WAFL eagles just played this afternoon on a fairly open oval just down the road from Optus.

• 
  The Thinkalorian (@TheRewster) reported 16 minutes ago

  @realRick_AUS Going OK. Hope the worst of the weather stays away because I'm about to head to Optus Stadium for the football... 😐

• 
  JK (@LK2882) reported 18 minutes ago

  @col_colin1 @IncrediblyBozza I do agree with the cancel culture sentiment. However, he is the only person with a statue at Optus Stadium. I’d argue he didn’t get there for his services to football if Polly Farmer doesn’t have a statue?

• 
  Mack Urva (@MackUrva49408) reported 20 minutes ago

  @VoteLewko @Starlink It's about time for Optus and Telstra to go down the drain. Some of the worst and scammiest Australian companies. They charge you an arm and a leg for something that never works.

• 
  JK (@LK2882) reported 21 minutes ago

  @Ethen_Hunt_ @col_colin1 @IncrediblyBozza This isn’t hard to get. Optus was a brand new stadium. I don’t care if the statue had no home. There were far more deserving people to have their statues at Optus before him, even if the DV stuff never happened. Being kind & ignoring that, 7 years later no one else has one?

• 
  G Town Jocka (@G_Town_Jocka) reported 28 minutes ago

  @Optus @alexblair_1 the app is overwhelmed. It isnt running at high quality and is buffering fix it