Optus Outage Report in Marulan, Goulburn Mulwaree, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Marulan, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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LordSoth
(@LordSoth123) reported
Optus won't talk to me so delete your credit card info from the login portal on auto pay. Let's see when they ring me
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AdverseVariable
(@AdverseVariable) reported
I don't usually join in on class action lawsuits, but as a former @Optus customer I most definitely will be joining in when it happens. Absolute and complete incompetence on their part. A junior developer can secure data better than Floptus. #OptusHack #optusfail #floptus
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Curt Pahl
(@CurtPahl) reported
@Optus so if you are moving house today it’s all the cyber attacks fault and you have to go in store. Stop using this as an excuse and help your customers rather than hiding behind a script
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Gavilarr 🍸☮️🏳️🌈🏳️⚧️🖤💛❤️
(@GavinWakeupint1) reported
This #Optus fail really does highlight the shocking standards of customer service in the Telco industry as a whole. It's difficult to imagine Vodafone & Telstra handling the same situation any better. The big 3 are all prolific in treating their customers like ****.
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Rob (Ask for a copy of my PDS before purchasing)
(@AusRob) reported
@kcarruthers @Optus a future textbook example of doubling down on reputational damage
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Heather Bilson. 🌺
(@BilsonhBilson) reported
@SkyNewsAust Morrison couldn’t even hold a hose! why does the Coalition now think it’s the Fed Gov’s job to fix the slack security for Optus? They have run a second rate business for years. Labor need to reset the telecommunications industry in Au & bring in more professional businesses.
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bethworrall 🇺🇦
(@betheworrall) reported
@kcarruthers @Optus I'm no expert but here's how I'd manage this 1. Provide a genuine apology 2. Establish a dedicated customer support team office - with dedicated comms - ASAP 3. Never pass blame on a single individual - make an early commitment to overhauling culture on privacy
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🧔🏻♂️ m i k e
(@getmikestevens) reported
@StephenJonesMP If customer data has to be kept after we leave the service (I left Optus 2 years ago and I'm still a confirmed victim), surely it can be kept offline? It shouldn't have been accessible. If govt needs my Optus data, it can front up to Optus and look at offline files.
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Troy Hunt
(@troyhunt) reported
Meanwhile, we’ve got Optus saying nothing about how this happened whilst data is being spread through a popular hacking forum (not on that scary “dark web” either, just a normal website), and anonymous parties passing how the whole thing went down directly to @Jeremy_Kirk
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Troy Hunt
(@troyhunt) reported
We also should ask why Optus needed to acquire *and* retain identity data of this nature in the first place. To get a SIM card? Sure, but then why the long term retention of that data once identity has been established? Was it worth the problem we now have?