Optus outages and service status in Marulan, New South Wales

Problems in the last 24 hours in Marulan, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  cra0 (@cra0_net) reported 5 minutes ago

  @satoshigoy @Optus AusAlert isn’t delivered through @Optus. On LTE, the cell sends a Paging indication 'cmas-Indication-r9' then the warning itself is broadcast in SIB12. A working SIM or successful network registration is not required.

• 
  British Tuga (@BritishTuga) reported 7 minutes ago

  @alex_prompter The problem is Fable isn't actually worth using. Optus ultra is a better all rounder

• 
  Eryn (@payneerynn) reported 7 minutes ago

  For two days now i have had: connected for two minutes to internet, not connected for two minutes drama with optus, anyone else having the same issues.

• 
  Rob (@hkrob) reported 19 minutes ago

  @Optus Have you tried tracert the IP I mentioned in the Original post from an Optus network?

• 
  Fred 🇦🇺 (@Possum2412) reported 21 minutes ago

  @tonyward116 @Batman2242 Optus was probably down again.

• 
  Warge (@Warge6) reported 21 minutes ago

  @AdityaS41869751 @randomcricstat Heads batting at the Optus to England off the back foot mainly But yes these drop in pitches on multi sport grounds are awful they break up and crack so easily or you leave enough grass on the top and it’s like your playing on a minefield

• 
  Mark Symons (@SymonsYahoo) reported 22 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Hugh_96 (@Hugh_96) reported 27 minutes ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

• 
  Paddy (@Dabatsau) reported 32 minutes ago

  @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

• 
  Scarab (@ScarabOfficial) reported 32 minutes ago

  @tiny_watermelon @Optus I just realised I didn't get an alert today either, while I was sleeping. Considering I'm a disabled pensioner that's a little concerning. In the days of landline phones, I was on a high-priority service. Maybe it's because I don't have a smartphone ? Goodness knows.