Optus

Optus Outage Report in Marulan, Goulburn Mulwaree, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Marulan, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Marulan, Goulburn Mulwaree, State of New South Wales 01/24/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • payne22550 MaxPayne22550 (@payne22550) reported

    @selina2twt @Optus Such is the DUBIOUS nature of service that @Optus encourages customers to use MyOptus app but has unfortunately none to support on chat

  • MrETrickster Mr E Trickster | 🔜 FurDU 2022 (@MrETrickster) reported

    **** Optus, frankly. Useless

  • Hyosiex hyosie (@Hyosiex) reported

    @NBN_Australia Thank you dearly, have contacted @Optus multiple times and they have said that the intermittent dropouts are within normal dropout times. Appreciate it @NBN_Australia you guys are just the service <3. They are actually useless. #optuspickupyourgame

  • fionamlee fiona (@fionamlee) reported

    @Optus I have made 20+ attempts to speak with a customer care officer. It's clear no-one cares. Customer service is horrendous, I do not know how you keep your customers. Live chat 24/7 no response for hrs thrn Automatic responses with no outcome

  • aebaxter Al Baxter (@aebaxter) reported

    @alan_in_oz @Optus This is exactly what happened to me today as well. They say my "credit has expired" even though I was on autodebit for over a year and my service stopped working completely for no reason.

  • kim_devery Kim Devery (@kim_devery) reported

    Hi @optus 6 hours I've had no internet.  I accessed your message in YES app, your bot could not assist. Waiting 90 mins for one of your experts to message Nothing.  I registered for updates. Nothing.  Look, I understand things break, but your customer service and comms so poor.

  • selina2twt Selina (@selina2twt) reported

    @Optus Why does Optus keep sending me this when it should be included in my plan? “From Yes Optus. The service 1800724878 may not be enabled for SMS or unavailable.” #optus

  • LVandenhurk Lisa Vandenhurk (@LVandenhurk) reported

    @Optus what is going? I just got a new samsung galaxy 22+ and put my existing SIM now my network rubbish!! Can't get tech support over the phone!

  • mrdanielmarch mrdanielmarch (@mrdanielmarch) reported

    @Optus worlds most rubbish internet service

  • Luvlify sammi (@Luvlify) reported

    @sophie_bulldogs @Optus Their has been an outage at my house for 6 months. Im calling the ombudsman tomorrow . I pay for constant lagging and drop outs