Optus

Optus Outage Report in Marulan, Goulburn Mulwaree, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Marulan, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Marulan, Goulburn Mulwaree, State of New South Wales 12/19/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PuriAbhi_61 Abhishek Puri (@PuriAbhi_61) reported

    Home NBN not working since morning at Kogarah 2217 @Optus please look into it. Why does the outage map not show any outage ?

  • mfernando412 Malith Fernando (@mfernando412) reported

    @Optus When checked with the Optus Sales personnel at Fountain Gate, reply was the S22+ order hadn't been submitted due to some system issue. When asked as to why it was not re-submitted and waited till i come back 11 days later the answer was there is no way they would know about it...

  • zawyD zawy (@zawyD) reported

    @Optus Yes I’ve clicked on the linked i’ve put in my address and it says no outages reported but its still not working and I’ve turned my modem on and off its still not working.

  • lukasdennis09 Lukas09 (@lukasdennis09) reported

    I have been calling the customer service and they refused to help me with this issue. I went to an Optus Store, and the staff helped me by calling Optus Customer Service and they also refuse to help and reject the call.

  • CMS_au CYS (@CMS_au) reported

    Good job @Optus . Rang up asking for assistance on an issue relating to an account in the name of a deceased family member. Got put on hold and then got hung up on. Top notch customer service.

  • hughmaine1 hughmaine (@hughmaine1) reported

    @optus Optus internet hasn't been working for me all day. Can't get through on phone line and no one answers me on the app. I'm meant to be working. Your outage page doesn't advise that there is an issue but I know others here at 2450 also have no internet. Can we get advice pls?

  • BMOUSA1 Maurice B (@BMOUSA1) reported

    @Optus @sydneymardigras Did they have internet there? Or were they connected to the Optus network?

  • christophevert Chris (@christophevert) reported

    Hi @Optus I ordered a phone with you on 14 Dec and I still haven’t got one. Repeated calls and sessions on your chat and still not resolved. This is your last chance to fix or I’m off elsewhere order: 288060134A

  • janine_mcmahon Yeah Nah mate #VoteLNPLast #FreeJenny🕯 (@janine_mcmahon) reported

    @BevanShields Not surprised in Inverell Optus currently having mobile phone outage again again with no notice, no recompense, longest was 3 days of no signal

  • Optus Optus (@Optus) reported

    @gregorerdmann Hi, due to severe weather across parts of NSW, some Optus customers may experience issues with their NBN, mobile call, text and data services. Our Network Team are monitoring to ensure continuity of services & connectivity for customers where possible - Nard