Optus outages and service status in Marulan, New South Wales

Problems in the last 24 hours in Marulan, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richie_Night Owl (@richardmelb05) reported 5 minutes ago

  Our nbn internet/phone service isnt working. A @Optus techician was sent to my home to find out why we dont have nbn internet. He told me there is something wrong with the fibre optic internet cable. The cable brings the internet to our home.

• 
  BRODA (@RazeBannon) reported 9 minutes ago

  @BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.

• 
  Optus (@Optus) reported 14 minutes ago

  @saline Hi Samela, so that we are on the same page, you have an Optus service and your service is getting cut off at night, especially when you call your colleague Brenda? If you are an Optus customer having issues with your service then please send us a direct message with more details of the fault so that we can assist you further - Kartik

• 
  Richie_Night Owl (@richardmelb05) reported 15 minutes ago

  Just got a call from @Optus the bloke told me @NBN_Australia has suffered an outage. He couldnt say how long the outage will last

• 
  Paddy (@Dabatsau) reported 17 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  James (@ladsgeog) reported 19 minutes ago

  @PGJohnson77 @Adrian_Arciuli @FIFAWorldCup Adelaide Oval and Optus are fine because AO is narrow and Optus has raised seats. Agree that the MCG is a very poor viewing experience.

• 
  Bardy Bigglesworth (@BardyBiggles) reported 30 minutes ago

  @VibewireCentral What is the business case for 6G? Can we get rid of our non services and only run on the radio network? @Optus

• 
  Daisy Cutter how dare you (@daisycuttertz) reported 34 minutes ago

  @MRowlandMP Who got the cash from 50 billion labour hire MICK Telstra and Optus rolled a nationwide network in 18 months using their own employees get stuffed Mick Big Build 101

• 
  Richie_Night Owl (@richardmelb05) reported 36 minutes ago

  Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

• 
  saint_ted (@saint_ted3) reported 39 minutes ago

  @Woodygocats59 @TonyShepherd4 Didn't happen with the Optus outage. 000 was unavailable for hours and nobody including Optus seemed to know it was still unavailable. Learn from pervious failures champ. FFS, what plane was the communications minister on this time?