Optus

Optus Outage Report in Marulan, Goulburn Mulwaree, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Marulan, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Marulan, Goulburn Mulwaree, State of New South Wales 11/23/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cberkman Craig Berkman (@cberkman) reported

    @Optus is there an NBN issue in Ferny Grove at the moment. No home internet connectipn. Only mobile.

  • bdrinkwater Marcellus Wallace (@bdrinkwater) reported

    @Optus This has occurred on a mobile connected to optus 4g tower and a dongle connected to same. Its not isolated to one device. As I said, I already checked the usual suspects, your outage page tells me there is nothing down.

  • furnissryan Peter Martin Ryan (@furnissryan) reported

    @Optus your newly assigned concierge rings me but then asks me to divulge part of my birth date - when every cyber expert I speak with says never to hand over personal information to a cold call. Perhaps you could text a validation code instead?

  • JonDeeOz JON DEE (JonDee.com) (@JonDeeOz) reported

    I’ve been waiting for an @Optus tech person to call me today. #Optus customer service told me I‘d be called. Nobody called... such bad customer service. I was cut off in 2 video meetings last night when the #NBN totally dropped out. 3rd world Internet and service here in Oz🤔

  • hayleymcn76 Hayley McNamara (@hayleymcn76) reported

    @Telstra worst service ever. Placed order for new internet on 23/11. But modem not delivered. Rang Tues and Wed and guaranteed delivery by 11/12. Still no modem. After 90min call told only solution is to go to shop and pay $216. @Optus solved issue for free in 10min - awesome

  • furnissryan Peter Martin Ryan (@furnissryan) reported

    @Optus you’ve rung offering me a concierge contact. Who then tells me poor words-fi throughout my home is not you concern. Your business stops at the modem. So delivering signal into my home that is barely useful - go find someone else to help you. Thanks

  • BellaAmbrosia The Rachet Queen of the West (@BellaAmbrosia) reported

    Hey @Optus Want to explain why partners last name in his app is wrong but bill is correct. And he is told to fax or mail a form to correct ur error? Then a manager calls back to reiterate that yes there is an issue to fill out change of name? 1/2

  • SquizzRadical Antifa Squirrel Training Officer (@SquizzRadical) reported

    @allthingsct @Optus OMFG! That’s HORRIBLE! What the ...?

  • HainsworthLucas Lucas Hainsworth (@HainsworthLucas) reported

    @JonDeeOz @17thCard @Optus I must admit I’m fibre to the premises nbn on optus and I haven’t had a problem yet. Maybe you’re on the frankenbn. Copper from the _______ solution :(

  • nickbrne Nick (@nickbrne) reported

    @Optus It's especially not great for those patients either....the unreliable service delaying medical care is very concerning