Optus

Optus Outage Report in Marulan, Goulburn Mulwaree, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Marulan, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Marulan, Goulburn Mulwaree, State of New South Wales 01/15/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus So all the tests that are supposed to be run by the initial support contact are either BS or useless as they can't determine a modem fault.

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus This morning got on at 0620 and it took more than an hour to get the case referred to a "Senior Expert". After no fix I got flicked off to sales who tried to sell me an alternative plan.

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus After another 90 mins of to and fro with the sales guy who finally realised he couldn't help us at 11:30 I got flicked back to tech.

  • GrumpyPigeon Dave T (@GrumpyPigeon) reported

    @GizmodoAU what! faster than @Aussie_BB too bad I can't get mobile phone reception using @Optus where I live...

  • KarenGarrard12 Winton Rose (@KarenGarrard12) reported

    @OptusNewsRoom @kbrspace Kelly, I'm not sure what you know about Optus customer service but it is non-existent. I have a 92 year old neighbour in Sydney who has been without a phone service for two weeks and still nothing. Can you help?

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    If @optus staff through the app didn't follow a script then maybe #customers would get help that they needed and not what staff gives that had nothing to do with customers issues?

  • Jhxbi Jhobi (@Jhxbi) reported

    @Telstra Yes I've done both of these . There is literally nothing wrong except for your service. I've been with optus and dodo and they both work fine Telstra is the only provider I and literally everyone across Australia has had issues with. E.g people have 40% packet loss when gaming.

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus As the various tests by the "experts" had not produced any result other than a promise of a call from a case manager, I found our old modem (replaced in August) and hooked it up. It worked so it seems that it was the new modem that was the issue.

  • WilliamTLSec William (@WilliamTLSec) reported

    Okay~ First problem with the NBN [lol, not really, it's with Optus's 4G backup modem/router] that is an actual usability issue rather than nitpick about features - why the hell did the SSID and password get reset out of nowhere!?

  • amb200560 BeezKneez (@amb200560) reported

    @justbyron @Optus Ummm wtf?