Optus

Optus Outage Report in Marulan, Goulburn Mulwaree, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Marulan, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Marulan, Goulburn Mulwaree, State of New South Wales 03/02/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kasserole99 Mohammad Kassira (@Kasserole99) reported

    @Optus genuine question - how is it possible that I have 600+ ping and 0.00mbps upload speed?also how is it possible that your team is absolute useless at helping solve this issue and provided 0 guidance?

  • ShemaVt Shema Varghese (@ShemaVt) reported

    @Optus I have been contemplating writing a formal complaint to the OPTUS CUSTOMER COMPLAINTS team till date thinking that the gazillion customer service team members that I spoke to and that I texted via the Optus app would ACTUALLY be able to help settle and find this issue.

  • SkellernJacob Jacob Skellern (@SkellernJacob) reported

    @nick952_ @IansTechYT Optus is much better where I live.. Telstra has been a ******** for service..

  • nathmaxx Nate (@nathmaxx) reported

    @Optus Thanks for the reply jack. That’s a massive inconvenience 😔 nearly 2 weeks without service. Hopefully those 2 weeks won’t be on my bill

  • akuck Amit K (@akuck) reported

    @Optus I do have one question: is this really an issue all fttc customers in nsw are experiencing? I don’t really see anyone else complaining about it.

  • KulovacAFC Kulovac (@KulovacAFC) reported

    @Brettski71 @Optus I spoke to optus also, said they cant match it best offer was $101 for a loyal customer :)

  • Kasserole99 Mohammad Kassira (@Kasserole99) reported

    @Optus Hey Optus how about you actually help fix my 600ms+ ping internet

  • wineguybkk Brian Beattie (@wineguybkk) reported

    Changing phone providers in Australia is a freakin’ nightmare, but Bye Bye @optus. Simply appalling customer service.

  • GregLomas1 Greg Lomas (@GregLomas1) reported

    @Optus tech be like "restart your device" Me - it's system wide Them - just restart Me - but I have tested it and everyone in the area is experiencing the same issue Them - restart please Me - signal strength is xxDb and speed 0bps you have a faulty switch. Them - restart

  • akuck Amit K (@akuck) reported

    @Optus I’m already chatting with a customer rep. I’ve checked the network status pages. What value would I get out of opening another line of communication?