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Optus

Optus service status in Marulan, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Marulan, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rwerkh
    Richard Werkhoven (@rwerkh) reported

    @kiwiinvader @craigreucassel @NBN_Australia Which people do not have an NCD in the house? FTTC has to have one. FTTP is optical and there is no ISP based option. HFC is always AFAIK network provided. (Was with Optus/Telsra also)

  • pl8typus
    pl8typus (@pl8typus) reported

    Hi @Telstra, I moved house today and after promising same day connection transfer, @Optus just told me it’ll actually be FIVE WEEKS until we have internet. Can you help us out sooner? Prepared to make the switch immediately if so, have been let down badly.

  • breesybear
    Dominic Britt (@breesybear) reported

    @Optus just a question.. is it against the law to sign up someone to a new service (NBN) and charge them for it with out there knowledge? If so, why are you guys doing this?

  • bjorosenberg
    James Rosenberg (@bjorosenberg) reported

    Having had numerous conversations with @Optus about being billed for a service they told me would be disconnected, I finally made good on my threat to contact the Telecommunications Industry Ombudsman. Feels satisfying so far. Hope they can sort out these liars and thieves.

  • uhpwaterjetting
    hitechindustrial (@uhpwaterjetting) reported

    @Optus @Optus Jono please don't retort with troubleshooting..my relative lives alone and with a medical condition and has had no mobile/internet for a week now and then prior to that only intermittent signal.She is on second Ave Warragamba.

  • everydaycook
    everydaycook (@everydaycook) reported

    @optus a customer just waited an hour and a half and was then hung up on

  • PaulFoxy42
    Paul Fox (@PaulFoxy42) reported

    @Optus Ended up going to a Optus shop who replaced the sim, but you would think that your technical support would know about these things.

  • duttonkona
    andrew dutton (@duttonkona) reported from Brisbane, Queensland

    Been 2 days without NBN in Mansfield qld. Silence from @optus but they confirm there is an outage.

  • Trevor_Doornbos
    Trevor Doornbos (@Trevor_Doornbos) reported

    Get your support people trained @Optus Just spent 1/2 hour on the @MyOptus App with Support trying to cancel the 2nd line/eSIM service on my iPhone to then be told they had to refer me to the "High Care Team" 🤬🤬🤬

  • bubbalouis78
    Megs 🤦 (@bubbalouis78) reported

    @ClareOReilly7 @craigreucassel @NBN_Australia I second this! Business NBN line is absolute **** compared to the Optus and they're in the same friggin house 🤬