Optus Outage Report in Marulan, Goulburn Mulwaree, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Marulan, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Marulan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Boyers
(@SarahBoyers) reported
@AlexBeforeApril @ParamountPlusAU Exactly like what Optus did with the last World Cup. Make people pay and then offer them a service that is either crap or just doesn't work.
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Sujatha Fernandes
(@SujathaTF) reported
On hold with @Optus for the 6th time, over one hour and no supervisor available. Paying for a new service connection but you have not delivered our modem. 1st time wrong address, 2nd time misdelivery, 3rd time not arrived. How will you fix this @Optus ?
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Liverpool Fan
(@liverpoolfcsyd) reported
@Optus is very fast to cut people’s Internet when money is owing but very slow when the customer is having issues with two months of no Internet typical
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Ben Parker
(@w00kiee77) reported
@Optus Thanks, but I don't have it in me to deal with Optus support at this time, it's too draining... Speed has picked up, it's just the constant drop outs that is frustrating... I will continue to monitor and if it keeps up, will raise a ticket
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Dean Rosario
(@DeanRosario) reported
@sav_mvc @peterMVFC @ParamountPlusAU Thanks. Yes, system updated a couple of weeks ago. Also, I watch all my streaming via same Android: Optus, SBS, ABCiView, Netflix, Amazon... all during the past week. Rarely watch any linear TV anymore. No issues.
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vic farrell
(@farrell_vic) reported
@Optus On the 21st October my landlord was trimming the hedge and accidentally cut through the internet cable slung low to the house. I called in the issue straight away. I was asked repeatedly to give the girl a 5 star rating. No one ever arrived to fix it.
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vic farrell
(@farrell_vic) reported
After two months of long phone calls that went no where to restore my internet service, I went to a @Telstra store. When I asked, politely, if the guy was actually listening to me, he turned on me and told me to “calm down”. I was escorted from the store! So I went to @Optus.
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vic farrell
(@farrell_vic) reported
@Optus really does have the best customer service of the three telcos I have been with. Unfortunately my recent exchange has been fraught with customer service people who care more about their rating than fixing issues.
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Harry Exton
(@hazexton9) reported
@jbutcher9 @grappletackle @paramountplus Yeh man that was a shambles. Yeh they can't get any worse I don't think, was never going to be to the level Optus Sport now is, but like you said, we know what they were like when they first started too. Looks like they'll have a few busy weeks in the office fixing it up!
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Adam
(@AdamBeegie) reported
@Jodz_R A little, but wasn’t too bad. Saw someone mention Optus Sports teething problems when they launched (for the World Cup- and it was pretty bad). Hopefully Paramount can iron out issues quickly