Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 03/19/2026 02:05

March 19: Problems at Optus

Optus is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (35%)

    Internet (35%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (16%)

    E-mail (16%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AlNotSteve Alan Johnson (@AlNotSteve) reported

    @FunSizeJaney @Optus @TMRQld They were in Toowong on Monday. Separate queue and staff for Optus issue so you should be good.

  • Ogregator Cranky (@Ogregator) reported

    So are we gonna find out who caused the Optus breach and effectively ransomed the country? Or is it as bad as I think it is?

  • dmbstruckpalace 🤷🏿‍♂️ (@dmbstruckpalace) reported

    @optus i tried. i tried. But your customer service still couldnt work it out. And your new protocol demanded the same data again

  • JP99098768 JP (@JP99098768) reported

    Hi @AppleSupport please get @Optus to lift their game. They are letting you down and trashing your brand. Over two weeks now trying to connect number share. No 🍀

  • OutsidersJohn JohnOutsiders (@OutsidersJohn) reported

    @KatyKray73 same here, I'm waiting on a new license, even if you were an old Optus customer from years ago, they store data

  • grahame4003 Grahame Wells (@grahame4003) reported

    The ACCC @acccgovau and Communications Minister @MRowlandMP need to look at attempts by Optus @Optus to delay or prevent its customers changing carriers. Legislate, fine or show cause/suspend/cancel licence.

  • Optus Optus (@Optus) reported

    @Laura21729559 Hi Laura, sorry to hear about your Optus app issue. Can you please direct message us the details of the error you get? Has uninstalling and reinstalling the app helped? Is this the auto recharge you are trying to cancel? Kartik

  • stevetenhave Steve ten Have (@stevetenhave) reported

    @Optus After a multitude of calls, a promise to call back in 48hrs (5 days later nothing), arbitrary hiking of fees and an offshore support that is little more than a poor script reading exercise in frustration, Optus you have continued to deliver mediocrity of service.

  • wild_winnie WildWestWin (@wild_winnie) reported

    @PeterCollierMLC Outrageous! Meanwhile @Optus STILL lying abt what’s been accessed… myself & all my m8s with #optus finding new issues almost daily #OptusCyberSecuritySux

  • OzToby Toby (@OzToby) reported

    @Optus has got to be the shittest telecommunications company in the universe. They allow your personal info to be stole and give a quality 0.7 Mbps mobile data speed because apparently working on a tower every month is normal and improves my network experience. Retards.