Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 01:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (15%)
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E-mail (13%)
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Wi-fi (10%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Emmylia Darmadi Lee
(@Filamern) reported
13 years with @VodafoneAU and thinking of transferring to Optus or Telstra- spoke with two technical support teams past 4 days as @VodafoneAU prepaid customers are unable to send nor receive any OTP texts to/from 32665 (Facebook‘s shortcode); despite this working back in 2013.
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Craig Berkman
(@cberkman) reported
@Optus is there an NBN issue in Ferny Grove at the moment. No home internet connectipn. Only mobile.
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Dr Leah Farrall
(@allthingsct) reported
And now we are up to three transfers on @Optus messaging service?
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Dr Leah Farrall
(@allthingsct) reported
Latest @OPTUS fail. I call to book disconnection in 10 days - get transferred to 3 different teams NO ONE mentions this somehow involves cutting off my phone and internet right now (when I’m working from home). Now have no phone and no internet. Last time I ever use this company
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Matt Stan
(@aramiths) reported
@SarahJaneBell94 @Telstra They do these things to gain customer loyalty. @optus do the exact same thing. Acoupla months before the plan runs out, the hand set is paid off - So you actually don’t have any remainder owing if you want to cancel a couple months before the plan runs out and I can take handset
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JON DEE (JonDee.com)
(@JonDeeOz) reported
I’ve been waiting for an @Optus tech person to call me today. #Optus customer service told me I‘d be called. Nobody called... such bad customer service. I was cut off in 2 video meetings last night when the #NBN totally dropped out. 3rd world Internet and service here in Oz🤔
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Marcellus Wallace
(@bdrinkwater) reported
@Optus moblie data outage in Tasmania. Optus 4g dongle says "No Service". Have restarted and all the usual checks.
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Julia the Irwinator
(@JuliaIrwinator) reported
@Optus My phone is down again. Going to switch to @Telstra
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Peter Martin Ryan
(@furnissryan) reported
@Optus your newly assigned concierge rings me but then asks me to divulge part of my birth date - when every cyber expert I speak with says never to hand over personal information to a cold call. Perhaps you could text a validation code instead?
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☂ Newcastle Guardian🇦🇺
(@NewcastleGardia) reported
@LisaMic75251596 @InnesKay THAT Optus one has been the rounds for sometime now. There's also a very real looking active "PayPal" email. NEVER answer anything like this, unless they have you full/correct name, and even then think twice. Scams mostly address dear user or similar.