Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 03/07/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lukeweston Luke Weston (@lukeweston) reported

    An Ursalink LTE/4G SMS remote controller (Quectel EC21-AU inside it, Dodo SIM) has been working for a year - now dead. Hardware looks fine. Replaced it, new controller isn’t registering on network reliably either? Have Optus changed something on their network that has broken it?

  • altimetr E P Conrad (@altimetr) reported

    @FStempien @CamReddin Still amazes me how Optus would risk hiring someone with a potential corruption finding against them outstanding Will become a case study in poor corporate governance

  • Dotheday dotheday (@Dotheday) reported

    @Optus our nbn internet has been down for about 3 hrs

  • Frosty_aus Frosty (@Frosty_aus) reported

    @Optus Hey Optus, seems I was finally connected to someone to ‘help’ overnight, but in the meantime my issue had resolved. However today on 2 occasions I had agents connected that haven’t responded to further requests. You have a systematic customer service issue and I’m porting!

  • strangerous10 stranger (@strangerous10) reported

    Side by side interview with the CEO of Optus. You can’t get more sick & twisted than that. Promoting her and her corporation, please, kindly **** off.

  • iceprincess_liz lizzie_belle ❄️ (@iceprincess_liz) reported

    @devang10 @Optus Oh okay thanks I thought I was the only one having issues

  • daizyy Daizy Maan (@daizyy) reported

    @Optus I’m overseas trying to access roaming / data with no luck for one week. Have spoken to at least 4 customer service reps - Luis, Jason, Ronmarc (Jason’s supervisor) & now Neil (who is asking me the same questions all over again). I can’t make calls or send texts or use data

  • meredith3129 Meredith Jones (@meredith3129) reported

    @Optus do you know when NBN connectivity will be restored to Preston? We’ve had reduced service and has been under investigation since yesterday. An update would be appreciated since your Message Us function is unresponsive and your phone lines are busy. #nbn #nbnoutage #optus

  • tonyboland12 tony boland (@tonyboland12) reported

    @Telstra I have no ph.service after the 3g was turned off I do with Optus

  • NOELTHEMOLE2 Noel Sharman (@NOELTHEMOLE2) reported

    @BelindaJones68 After 30 years in IT? ANZ outsourced programming to India-they screwed it up-ANZ tried to get the old boys back and they told ANZ to stuff it! Quite right too! Telstra Optus, AGL, ORIGIN etc - FOREIGN CALL CENTRES! I just hang up on them and don't pay the bill! Then they call me!