Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 02/18/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • cfhourigan Clare Hourigan (@cfhourigan) reported

    @redruby17 @stegodoggo Hmmm… i need a new passport and was an optus customer about 10 years ago.. I wonder… how far back did the breach go?

  • normal_ness Vanessa Smith (@normal_ness) reported

    And please don’t reply to this with advice. It’s super patronising. I don’t want to change providers right now. I just want to save $13/month by going to prepaid, now that my plan has expired, until I decide some other things. I just want @optus to do some basic customer service.

  • DJA51 Not a Quiet Granny #vaccinated😷 #BeKind (@DJA51) reported

    @D_Melissa2 We don’t have a problem with our Optus data when we’re travelling away from home wifi.

  • HowellBarry Barry Howell (@HowellBarry) reported

    @Optus A customer for over 5 years, Had my details hacked and spread through the internet. Took 2 months of phones calls(endless waits or nobody available in cancellation to take call) to finally cancel now receiving threatening messages of fines for not returning a fetch box. @Optus 👎

  • GaryBailey14 Gary Bailey (@GaryBailey14) reported

    @CorbinMiddlemas He’s a good player. Played well at Optus. I’d leave him down the order for a while as he seems to play well with the older ball.

  • iamshaunbailey Commander In Chief (@iamshaunbailey) reported

    @Optus I tested it too, it sent me to the app download. You really need to work on your listening skills George. I’ll just go back to direct debit that you couldn’t get to work either, 3 months I gave you to fix that but you couldn’t, and you got hacked.

  • JessTheChippy Jess the Chippy (@JessTheChippy) reported

    @Optus @TechDesignau The Optus Store in Warrnambool is saying Direct Debit is the only way to set up a new service, so I left the store empty handed and put in an official complaint.

  • thesooyunlee Christine Lee (@thesooyunlee) reported

    @Telstra i ported my number in from @Optus, on day 3, SMS stopped working. On day 20, cant receive calls. When are you going to fix my issue? And what’s next? No data? 49944706

  • mindfu7 mf (@mindfu7) reported

    @kbrspace @eSafetyOffice @Optus No one should be endorsing your trash products. You left an API with customer data insecure. Your organisation is a joke.

  • broncook76 Bronwyn Cook (@broncook76) reported

    @bazmorganzx @Aussie_BB @Optus Glad it's not just me! Two rounds of "emergency maintenance" and still not fixed.