Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (14%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Jadey 🇭🇲
(@XRP_Jadey86) reported
@BoonBroAus 💯👌 no way they had openenly accessible ways in. all a load of horse ****. Optus would have been hacked long ago if that were the case... They simply sold off their customers data and blamed a hack. it seems to be the in thing for mass corporations these day. nothing is safe
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We just saved Australia
(@JohnnyKouros) reported
@EmergencyBK I feel like screaming. How do these septic people get jobs? I mean FFS how stupid are Optus execs? Optus is now well and truly on the **** list.
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bettyza beech
(@crotchetkween) reported
Yesterday I went to (no)Service NSW to change licence, because OPTUS. They told me to ring IDCare, rang them and after a long wait on hold told to go to (no)Service NSW. #FFS
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Brett Debritz
(@debritz) reported
I'm an Optus customer and I don't want a new passport. It was enough hassle getting the one I have. And, as I've noted before, everywhere I've travelled, hotel staff and foreign governments have taken photocopies of my actual passport -- more useful to fraudsters than a number.
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Rowena S
(@Rowenawozhere) reported
@TMRQld @davidtickle @Optus This process is inflexible and inconvenient. Are you extending service centre hours? Are you increasing staffing? Why can’t this be done over the phone? What about people who can’t attend service centres?
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Service NSW
(@ServiceNSW) reported
@Not_Fred_Nerk Hi @Not_Fred_Nerk, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2
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ꕥNekoꕥ
(@miss_neko_nadi) reported
@AnnastaciaMP Just called @TMRQld you have to go in to a service center with the email your received from @Optus prove you were effected.
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Jonathan Crossfield
(@Kimota) reported
@Leighlo @alexkidman @Optus So, in other words, option 4: I’m likely safe but they’re really **** at comms that would reduce customer anxiety by explaining these things. I wonder how many ppl are currently changing IDs etc out of an abundance of caution when their data wasn’t compromised?
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Miguel D'Souza
(@MiguelDSouza) reported
Here's a quote from their letter - what was lost?: "name, date of birth, email, phone number and/or address associated with your former account. No ID document numbers or details have been affected." In other words, only customer details, no Optus-created material was lost.
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Megan Leed-Williams
(@MegMLW) reported
@Optus I don’t buy the line that the hacker isn’t a professional. I have tried for weeks, without joy, to get into my own account with little help from @optus. This guy is a master. Do you have his number? Maybe he can help me? #optusbreach