Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Optus
Optus is having issues since 07:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Eugol
(@ajl247) reported
@Wittyfan It's beyond a joke. I received a photo this afternoon that was sent to me on Sunday and my partner still has to break down her messages into smaller ones or I don't receive them. I'm currently trying to convince her to change from Optus to a different provider.
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Jake BAY BAY!!!
(@JAInwood) reported
@Optus Hi, I have been having packet loss issues in my area of 2770. I've never experienced these issues before, only outages where internet is off, but internet is on but keeps dropping due to pack loss. This has been happening since around 3pm AEST.
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Ian Morris
(@IanMorris0) reported
@Optus I have roaming pack but doesn’t cover Zone 2. Problem is @Qantas 131313 number wait time is around 2 hours - with all due respect I’m pretty sure that will cost me a princely sum.
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Peter James Rothe
(@PeterJamesRoth6) reported
@Sharon92268823 @KateEmerson88 I've never bothered with NBN as i used to pre Covid be online a lot outside. Moved and Telstra keeps dropping out here, Optus rarely. In problem areas will 5G solve this or just be dearer?
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💧💉💉Chris B84💉 🇺🇦
(@chris_no1ofem) reported
@AmyRemeikis We had NBN, fttb, with copper to our unit. Blew out in storm lightning hits 2 years running. Now on Optus 5G Home Internet. Never looked back.
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🇷🇺🇺🇦
(@russkiyvolk) reported
@thetimfelton @Optus 3/4G outage here in Sydney Airport.
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VenoMz
(@VenoMzNFT) reported
@Optus @good360au Fix your ******* connection. It’s been 3 weeks and my internet has been ******,lagging or even cutting out
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💧🌊 delphi
(@delpjm) reported
@AmyRemeikis So you are most likely on FttN(ode) and if in older location quality of the copper line and not just the distance would be a problem. You could try 4/5G home wireless plan from Optus/Telstra/Vodafone instead.
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BrisBoy atheist OA👻🍀🏴
(@Freddyfuddrucke) reported
Been in SW Queensland for the last few weeks and phone reception out there is absolute shite, I'm with Optus and have had virtually no signal once we left Roma, my wife is with Telstra and while she did have reception most of the time it was 3g at best; but I'm back now....
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Geoff Swan
(@geoffswan) reported
@alexanderdanilo @NBNCo @Optus I had a similar problem where the ntd and all connections would drop out daily at 5am. After three months of educating nbn and Telstra they finally fixed it up in the Townsville data centre that was killing all leases at the same time. Garbage network!