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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
Total Blackout (12%)
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
@GlennMillanta @Optus That’s what i fail to understand. There is no reason they should’ve had any data on me!
@10NewsFirst @JohnMil37229625 Optus won’t even answer you’re call cyber attack. Time to go to a new Telco.I have been a customer for 30 yrs and they just don’t care .
@GourmetMale I think with the Optus issue it’s just so much identifying data all together. That’s what’s concerning me right now. But we have too many places requiring personal info. That is very true
Dear Optus, You better be paying for my licence and passport renewal. What a hassle. Yours, A Very Disappointed and Displeased Customer
the optus **** imo isn’t even really them being uniquely bad, they just seem to have been unlucky. as someone who’s worked IT in a few different industries i can tell you it’s generally this bad everywhere
@mjrowland68 @BreakfastNews Ive heard nothing from them, but i was a default customer 2.5 yrs ago when VirginMobile switched to Optus. Optus must have my details since the handover. Not a peep from #Optus.
@cameronwilson I haven’t been an @Optus customer for a decade or more and I got the notification. Omnishambles, I wasted an hour on the phone to them today and got absolutely no answers as to what has been leaked. I guess next step is stand in an Optus store until I get somewhere.
@hughriminton @10NewsFirst My partner called #optus to pay out the last remaining device payments so they can move on. The man who spoke to her was rude and seemed to take it personally. He then cut off the service and the call hung up. My partner has no phone now Optus cancelled the service. SOS Only.
@slsandpet I wouldn't recommend Optus to anyone now, I left because of poor service at least a decade ago. The old saying you get what you pay for is ringing now
@oneplanetmikey @JanB_QLD @joshgnosis No - not true. Third-party companies do the KYC, they keep this data encrypted securely. Optus only have this data because they offered a service to store this for customers with promises of security. I don’t know why anybody would take this offer, but it seems many did.