Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 01/27/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mranthonycoelho Anthony Coelho (@mranthonycoelho) reported

    @Optus New customer to Optus. Signed up this week. So far terrible experience. Plan to cancel and switch back ASAP

  • youla youla (@youla) reported

    Terrible @SlackHQ @Optus can't connect to Slack. Impacting my business functions. Waiting all day for fix

  • BeaQualm Bea Lucy Faye (@BeaQualm) reported

    With all these internet issues I'm frustrated enough that I wanna fight Optus. I just need to figure out how to punch a corporation 🤔

  • thesurfnomad The Surf Nomad (@thesurfnomad) reported

    Hey @Optus your DNS server sucks. Everyone in the world it seems can get back on Slack right now except for Optus users. Flush that thing can you?

  • DingoWTF58 WTF (@DingoWTF58) reported

    @AlanKohler @abcnews Like to hear you're view on the purchase by AustralianSuper of 70 per cent of the company owning and managing the Optus phone towers. Do you think it makes sense. Why not new vaccine technology Coming down the track. Seems a strange investment to me.

  • Optus Optus (@Optus) reported

    @janarthani Hi Janu, we're aware of an issue with some customers trying to access Slack on the Optus Network. Our Network team are currently investigating the problem as a priority (ref:24170885). If you have a VPN service, please use that in the meantime to access the site. Jack

  • ThisIsLaurenD ℒDizzle ♔ (@ThisIsLaurenD) reported

    @Optus Hi guys, the NBN is down in my area and just wanted to check what the ETA may be for it to be back on? Its been done since last night…my laptop works but my TV connection doesn’t, thanks!

  • Straxsellsx Strax (@Straxsellsx) reported

    @yoexify @Optus fix my internet 🙄

  • heshanabay Heshan Abayasekera (@heshanabay) reported

    @Optus @old_kev @Optus this happening to me as well, I'm on the call tech support and chatting with them, they cant even understand the issue.

  • graham_green graham_green (@graham_green) reported

    @Optus i am trying to get a eSim for my upgraded my phone. but its not appearing the my optus app. Also your Messenger service is not working :(