Optus outages and service status in Matheson, New South Wales

Problems in the last 24 hours in Matheson, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eddy ≅ (@e6dym) reported 2 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

• 
  dexq (@qexdval) reported 4 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  Dayvd Allen (@DayvdAllen69876) reported 9 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  andy lai (@andylaiz88) reported 14 minutes ago

  @Optus horseshit, 1/4 of Sydney coverage is still terrible.

• 
  Raymond McKeown (@RaymondKeown3) reported 14 minutes ago

  @Kate3015 We Also built TPG & Vodafone's networks, however, my point was really Albanese raced up to Singapore begging for oil, Optus is owned by the Singapore Govt. They will not be pleased. And for the record, we built the very first NBN site at Kiama, I met several times with Conroy, he is a fool. We walked away, I said let everyone else beg for this, we will pick up all their other business while they are ******* with NBN, Conroy had no idea of the concept of Fibre, nor did his management, they were all Guys I had worked with at Sun Microsystems, not one had ever built a network. Conroy went against advice & lost $800 million on a Satellite project, the Indonesians grabbed the flight space.

• 
  PaulieC (@pauliec80859931) reported 20 minutes ago

  Hutchy reckons Freo is a bigger club than C'wood at the moment. Freo are playing great footy & deserve to be flag favourites. However, even if Optus Stadium had a similar capacity to the MCG, I doubt they would be attracting crowds of 80,000 plus on a regular basis. Financially, the pies are all over them. I would also argue that WCE are the No.1 WA team by a stretch (4 flags, tainted or otherwise) despite 4-5 poor years.

• 
  Ross (@Ross1873493) reported 20 minutes ago

  @Millsy197 @SandyXiaotong @burkylie12 Because she. It's that simple. ***** pass. It's not a case of a threat to seat should by election be called. It's a Labor safe seat. Women are not held to account, both sides of house. Look to "profoundly corrupt" Bin Chicken; slides across to Optus, never prosecuted.

• 
  Minibobo (@minibobo) reported 21 minutes ago

  Kiro is pure garbage. I ran it for a few minutes using Optus 4.6, and then it told me "Invalid model ID. Please select a different model to continue." I couldn't find a refund option either, so I guess I'll just consider the $13 a waste. @kirodotdev

• 
  Anssi Tal (@AnssiTal) reported 21 minutes ago

  @optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.

• 
  Drooling Drummer (@5BNylonTip) reported 22 minutes ago

  It would now take full two days to send a message to Voyager 1 and receive a reply. Still better than Optus’ mobile network.