Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 12/30/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • 13arm13arm ARM (no HW3 for me) (@13arm13arm) reported

    Hey @Optus, what’s the deal with the voicemail quality? The last 3-4 messages I’ve tried to listen to are unintelligible garbage!

  • manamandz16 Ginger 🧡 Nut 🏆🔴🐶🦩💫🕳 (@manamandz16) reported

    @tweets_by_dan It's never happened before tbf. Used to have optus sport on old phone plan new phone and plan costs a bomb and no sport included 🤬

  • nomcalum . (@nomcalum) reported

    @Optus yooo wtf is up with your reception lately damn

  • rhondab89 rho (@rhondab89) reported

    @Optus ... is there a problem with nbn in 3854 area ?

  • itslouisa itslouisa (@itslouisa) reported

    @Optus We were also told we would be getting 4G backup for this modem/service if we were unable to connect, what’s the status with that?

  • hesxfalling EM IS SEEING HARRY X2 🍉 (@hesxfalling) reported

    @Optus yo wtf is wrong with your reception lately? The only time my phone has reception is when I’m at home.

  • mihir_mathur Mihir (@mihir_mathur) reported

    @kbrspace I have had a shocking customer experience with Optus for which I have been chucked around between sales teams and billing teams. After filing a complaint because you guys setup my account incorrectly as a business account when I joined years ago, I am back to sq one.

  • Ambjohnkay Amb John Kay (@Ambjohnkay) reported

    @Optus very disappointed with your customer service. Never before been on a chat for 3hours without a resolution

  • BrandonNairn Brandon Nairn (@BrandonNairn) reported

    @Optus fix your network in Alexandria NSW. It’s honestly appalling I can’t make phone calls or I receive notifications 30-40mins after they have been delivered

  • Abraxas444 Jigme (@Abraxas444) reported

    after almost 3 weeks my nbn connection box finally replacet , thank you Optus for excelenet customer service #optus #nbn #Broadband