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Optus

Optus outages and service status in Matheson, New South Wales

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  • Optus generated 0 outage signals in the last 24 hours around Matheson, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ijaz2021
    Mian Ijaz Rabbani (@ijaz2021) reported

    @opf_pk Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please raise with Jazz to talk with Singtel/Optus to restore Jazz IR in Australia.

  • rachael18536941
    rach (@rachael18536941) reported

    @6bretto9 I’m worried hawks won’t go deep in the finals as the first game for us if we stay 4th we have to play Freo at Optus and that sucks

  • optus_help
    Optus Help (@optus_help) reported

    @Joshdabagger Hi Josho, apologies for any inconvenience this may have caused. Optus is reducing the number of mobile plans across its product range to simplify our systems and processes so we can provide an improved service to customers. If you have any further questions or concerns around this change, please feel free to send us a Direct Message. Aman

  • optus_help
    Optus Help (@optus_help) reported

    @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

  • grtdane
    Dane Trethowan (@grtdane) reported

    @ellensandell Poor demented greens, Telstra, Optus etc have had Data Centers around the place for years.

  • AmicusCuri99068
    Amicus Curiae (@AmicusCuri99068) reported

    gotta love the NONsensical OPTUS.. sms to tell me theyre playing with net /ph /wifi and if I have issues to ;-)))) yeah use the net... theyre taking DOWN ..to do so .. I wonder who there thought that was sane?

  • ImOneWithTheKop
    B-Rad 🍉🔴🦢🐶 (@ImOneWithTheKop) reported

    @footyindustryAU Granted for those states. AO and Optus were well executed. That Tassie will cost more than either for a stadium less than half the capacity pisses me off (I'm aware of all the supply side problems). Whilst Brisbane Roar is being fkd around by Suncorp having the busiest schedule.

  • jamieeedward
    Jamie (@jamieeedward) reported

    @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

  • optus_help
    Optus Help (@optus_help) reported

    @Zaica71 Hi there, as mentioned by my colleague, this is a built-in safety feature within the phone. Based on the notification, it seems that the change is not permanent and will unblock all numbers for a 2-hour period to ensure that you are reachable by emergency services. Please send us a DM if you require further assistance with your Optus services. -Jay

  • Uberstooks
    Amber | Uber The Yurr (@Uberstooks) reported

    Imagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.