Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 02/12/2026 15:40

February 12: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • joeysaad96 Joey (@joeysaad96) reported

    @Optus you guys network down atm?

  • Optus Optus (@Optus) reported

    In the instance of an emergency, customers should still dial 000. Where there is a mobile service outage during an emergency, Optus recommends television, radio, the internet and emergency services as vital sources of information. (3/3)

  • chuppa Steve (@chuppa) reported from Sydney, State of New South Wales

    @Optus Thought I might try the service before I move my services… How do I sign up for this trial in the app if I don’t have an Optus login? Want to use esim.

  • noreasonspec The Picnics for All Chocobo💉💉 (@noreasonspec) reported

    @davidwildgoose @Serrels apparently they have 900k subs to optus sport, not bad. surely pushing up to 80m from 60m to ensure you actually have a viable business going forward, might make sense......

  • uhhvowel vowel (@uhhvowel) reported

    @stxngzz @Optus please help my internet has been messed up for so long please help please

  • Stirling_89 stirling (@Stirling_89) reported

    @Optus Ah damn well can't do that, hopefully they'll just move on then

  • OptusNewsRoom Optus News (@OptusNewsRoom) reported

    Following an earthquake across Australia’s south-east, Optus is ensuring the well-being of our employees and status of our network. Early reports do not indicate injury to our people, serious damage to our stores or infrastructure or impacts to our services. Update soon!

  • SmithFamily_org The Smith Family (@SmithFamily_org) reported

    Did you know that if you're an @Optus customer you can donate your unused monthly data to charities to help bridge the #digitaldivide for students? Our Head of Programs @FieWen spoke to @abcsydney about how it works for young people on our #LearningforLife program.

  • stephenlead Stephen Lead (@stephenlead) reported

    @DamienHashemi @Optus Hi Damien, did you ever work out the issue? I'm also unable to do a number share on Optus, although it previously worked fine on the same watch using Telstra. Thanks

  • annachang Anna Chang (@annachang) reported

    whenever I take down a number and it starts with 0422, I still think of optus free time