Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 02/17/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • notbailnope Bail (@notbailnope) reported

    @Optus hi i got a new modem last week, it’s set up correctly & it was going fine but now i’m experiencing the same issues i was prior to receiving the new modem.

  • DarkTalent Scott F (@DarkTalent) reported

    @Optus Update: soon after I sent that email a lovely lady called Rebecca from Customer Resolutions called me. And although the has no new info, I now have an actual human dealing with this rather than faceless Chat operators. 🤞

  • jaxynfn jaxyn (@jaxynfn) reported

    @ZappoFN optus nbn is awful

  • CricketDave27 Dave (@CricketDave27) reported

    @basedIITian 😭 and if they did it will be at Optus so they never come back again

  • pompeiinrdfghtr Brooke (@pompeiinrdfghtr) reported

    Having spotty service for the next few days is going to be joyous... Thanks Optus 🙃 at least I still have my WiFi

  • lovesamxntha (@lovesamxntha) reported

    Has anyone else had the problem where your reception just disappears?? I had to turn my phone off and on again to make it work and now I have 3 bars like normal @Optus

  • obi_bongkenobi subconsciously unconscious (@obi_bongkenobi) reported

    Me: I have an issue with my bill @Optus : don’t worry, we have charged you more than your bill. But rest assured we will correct it in our next month bill Me (*next month*): still you have charged me wrong @Optus: don’t worry next bill we will correct it

  • wf66 Warren (wf6@mastodon.social) still tweeting (@wf66) reported

    @Optus Please have your 3rd service @gomoau accept ID Verifications for those who don't drive and travel to other countries. You accept Keypass, Proof of Age Card, Medicare Card and Credit/Debit Card I was wondering why the Gomo doesn't have the same ID Verification system?

  • rhondab89 rho (@rhondab89) reported

    @Optus ... is there a problem with nbn in 3854 area ?

  • Paul_Larkin Paul Larkin (@Paul_Larkin) reported

    Hey @Optus - what’s the logic of scheduling 4G tower maintenance, resulting in a day long crash in service, at the same time power lines in the area are being replaced, so there’s no NBN redundancy? During a WFH pandemic...