Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (70%)
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Phone (12%)
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Wi-fi (7%)
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E-mail (7%)
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Total Blackout (4%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Rohit Naik
(@rohit_naik01) reported
worst customer care experience @Optus . Experts on the myoptus app are completely clueless and have no idea how to respond to a concern raised. Please check DM sent ...it's 2+ hours.. no resolution/status update for SR raised 15 days ago!!
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Greg Webb
(@gr39w) reported
3. It would be a nice parting gesture if Optus provided free a forwarding service for injured customers. In fact it's the least they can do for disaffected customers.
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Kate A
(@KateA_au) reported
I need help to find out if Optus are lying. They said 2/10 mil users were a major breach which included ID # but NOT passwords. In my family 4/5 had a major breach. 2 of those 4 had an account hacked in the last week Optus customers, which of these apply to you? #OptusDataBreach
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Tom Simpson 🇾🇪
(@TomMUFC8) reported
@HaywoodRedDevil @Optus Don’t care for the late response. I’m shocked if it was this quick to be fair. My issue is them saying they previously let me know when this was the first contact.
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Mere Mortal
(@Aus_Anarchist) reported
Looks like after a week of me ignoring their calls regarding a complaint I never made, Optus finally got the hint to leave me alone. Obviously Optus dont check their Customer Resolution emails, otherwise the call and email I got today would not have happened.
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Rob Knight
(@robshearer09) reported
@NUFC360 I have Optus as my phone provider in Australia 🇦🇺 and get free Optus sports package, all games live to watch and can watch any on playback.. pretty **** that this is a standard service outside the uk 🇬🇧
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gcov
(@gcov5) reported
from
Adelaide, State of South Australia
Optus we scraped through,never been a customer, now Medibank hacked.... Needs to change,companies holding personal data. Why do they even need to ? After validation the only detail they should store is for payment, no licence, no passport, birthday...
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David Sassine
(@SassineDavid) reported
@Optus Why is my Internet going to so bad from 4pm onwards. Can’t even use google, that’s how bad it is! Worst decision signing with your internet, always a issue !
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Optus
(@Optus) reported
@Nuggett05 Hi Nuggett, can you please direct message us the details of the issue you are facing with the My Optus app. Has uninstalling and reinstalling the app helped? Kartik
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JP
(@jenpryor1) reported
Thanks @Optus you gave away my data and now you’ve slowed my internet down. I think we’re done 🤬 #OptusHack