Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Richie_Night Owl
(@richardmelb05) reported
My Mother’s 📱 service has been suspended because of a $235.75c Optus debt that I have. Home phone & 2nd 📱 service is still running so my mother can call me when I’m away from home. People ask me why I have 2 mobile phones, I lose one mobile phone service, I have a 2nd one
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Samuel L G W
(@samuellgw) reported
@Optus Hi Jim @Optus . This is exactly the same method as your call centre - just hand balling the problem. The article states that I can either go to a store or call - I think you know that I can't go to a store and my tweet explains your call centre can't do anything.
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James Smart (he/him)
(@PoE_fanatic) reported
Me: I can clearly see the problem is on the @NBN_Australia @Optus: 🤷 Me: 🤦
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Sea Hunt
(@SeaHunt87298619) reported
@Colpackham @Optus They seem a bit like your reporting the Chris Ellison has secured NWE. He hasn't and he doesn't have the support of the retail holders that hold approx 50% of NWE
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Anthony Horton @spacelizard@aus.social
(@vacant3rdman) reported
from
Sydney, State of New South Wales
@Optus I bought a 4G modem for use at a location that has coverage from your 4G network, only to find that it's artificially limited to 3G speeds. This is totally unacceptable. I want a refund so I can spend the money on a Telstra modem instead.
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joe
(@reggaeX2sauce) reported
@Optus the customer service from you guys is so bad. I get told my nbn service is being cancelled imminently because of an internal system error and im an 1hr into a call on a Saturday morning to trying to fix it. Thanks for messing up my plans
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Ghost of Tones
(@liarabbott) reported
@mattjcan @Telstra Why can't we roam across mobile networks so if vodafail and optus have coverage in this area then people would not be left without service
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Thing
(@andrewstarr1000) reported
@M_B_D_S TPG couldn't provide the service. It's Optus or Vodafone. I'm with Vodafone but their mobile coverage where I am is terrible. Even Telstra with all their issues could fix stuff before this. They just cost too much for me right now. Bastards.
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Samuel L G W
(@samuellgw) reported
@Optus agent refusing to let me speak to a supervisor and said I should just hang up because there's nothing anyone can do.
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Richie_Night Owl
(@richardmelb05) reported
My mobile phone internet service has also been suspended because of the Optus debt that I have but I have my landline phone/internet service running and I can use the wifi internet function of my iPhone for now.