Optus Outage Report in Matheson, Glen Innes Severn, New South Wales

Problems in the last 24 hours in Matheson, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Iron Xenu 👾💉💉💉🦠 (@elronxenu) reported 6 minutes ago

  @sylmobile Same. When I stop being a customer, Optus should delete my data (after a reasonable delay).

• 
  🌱 polar bear 🌸 build love 🐾 (@aurorastormG3) reported 9 minutes ago

  Hey @Optus will you be assisting customers to change their date of birth? New mobile number? New email addresses? I am harmed. I am angry. I might be one in 9 million, but I demand to know how you will rectify this untold breach of trust. Optus fail.

• 
  nic aintnon 🌻 (@whambamthkymam) reported 11 minutes ago

  @NeevaStephen @Optus Lock down your credit reports if you are concerned. That’s pretty much the only thing thats provided peace of mind, excellent advice from another wonderful Twitter pal. Won’t @ them due to privacy. The perpetrators tried obtaining credit in my name and locking the reports helps.

• 
  Chris Griffiths (@chrisgriffiths2) reported 11 minutes ago

  @Optus @RunnerSA18 Why am I being told to change my passwords from the TV news and not in a text from you? My last Optus text was 3 days ago informing me you're bringing more reliable service to my suburb.

• 
  nic aintnon 🌻 (@whambamthkymam) reported 13 minutes ago

  @NeevaStephen @Optus Will PM you. This is another issue, Optus have made no attempt to contact customers about the latest issue. They should be providing advice on how people now take action to protect themselves instead all we hear is information via the press. They are a disgrace!

• 
  Neeva Stephen (@NeevaStephen) reported 13 minutes ago

  @whambamthkymam @Optus Bloody hell, Nic, this is not good. 😳 I'm an Optus customer too & about to take the leap into my account plus check my emails & banking. Last thing any of us need. 😬

• 
  THINK KINDNESS (@kindness_think) reported 14 minutes ago

  @chdyctt @Optus You cant expect people to be watching, reading or listening to the news. It is individual communication that is required from Optus. It is not a time to be cost saving to not communicating to its customer.

• 
  💧💉💉💉💉🕯CjaySewerRattus🐀😏😏🖤💛❤️💙💛 (@GrrrumpyPants) reported 15 minutes ago

  @NewtonMark if only Optus employed people with good English things wouldn't have got this bad - just another corporation

• 
  Guy Incognito (@MantleFlag) reported 15 minutes ago

  @cameronwilson As an optus customer I havent heard **** from optus. No email, no message. I literally only know what I've seen on twitter. Kelly wants Australia to do her job, because she hasn't ******* done it.

• 
  lucie digitální (@luciedigitalni) reported 22 minutes ago

  @stilgherrian I'd like to know why there's been no direct communication with customers. A '**** has happened and we'll let you know when we know more' email/text would have been appreciated by this long-term Optus customer and would no doubt have reduced the load on their contact centres