Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (50%)

2. 

   Phone (23%)

3. 

   E-mail (10%)

4. 

   Wi-fi (9%)

5. 

   Total Blackout (6%)

6. 

   TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• hayden stanton (@Channel10isme) reported 53 seconds ago

  @Optus Having very slow pings, downlaod and upload speed in the Penrith area. The outage page says nothing. I've done the off/on and it's the same. Is there a known issue?

• peter dorrian (@dorrian_peter) reported 2 minutes ago from Central Coast, State of New South Wales

  Hey @Optus I moved house today and notwithstanding 3 weeks notice - guess what - no internet connection at my new house - and btw your “customer service” sucks - just time wasting useless conversations- how does a very long term loyal customer speak to someone who might fix this?

• rebekkap (@rebekkap) reported 5 minutes ago

  Beyond frustrated w/ @Optus. Ever since NBN was connected ongoing issues w/ being charged for fetch services they promised I wouldn't be, supervisor called last month & promised it wouldn't happen again... guess what. It just happened again.

• A (@aaestheticdiary) reported 5 minutes ago

  @Optus Hey Zac, am I going to get charged for those days when my internet isn't working? Because it would seem unfair to be paying for a service that isn't being provided even if it's due to maintenance

• Garry (@savessh) reported 6 minutes ago

  @Optus Having very slow pings in the Penrith area. The outage page says nothing. I've done the off/on and factory reset and it's the same. Is there a known issue?

• Matthew Sutton (@MSuttonSydney) reported 9 minutes ago

  great so i wait 30mins, someone asks me 2 questions and im on hold again.... @Optus chat support is meant to be better than this. I'm 1hr 20mins into this....

• Ross Leedham (@rossleedham) reported 10 minutes ago

  @rickeyrecricket I suspect broadcast rights might be the issue if it is played in Australia. Might also be Optus Stadium availability issues with the AFL but really this is what they should be trying for rather than playing in SA.

• Rockmelon (@Rockmelon7) reported 14 minutes ago

  The #Optus service interruption just driving me crazy!!!

• Debbie Schipp (@debbieschipp) reported 17 minutes ago

  @Optus Cheers but all I get is the same message I’ve been getting since November - that there’s a problem with one of your towers. What I want to know is when I can hope for decent coverage again - are we talking hours, days or weeks?

• Nada Zenith DeCat (@NadaDeCat) reported 18 minutes ago

  @Optus Nothing done again about this issue- looks like a common issue with optus