Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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SHRIMPMONEYCAPITAL
(@SHRIMPMONEYCAP) reported
So what happened? "[It's] still under investigation. However, this breach, like most, appears to come down to human error," an Optus insider told the ABC. They apparently opened up their customer identity database to other systems via API, then failed to secure it.
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Michelle B
(@michelleb15) reported
@Optus @rico_wallaby Revived an email saying my details had been impacted. However the email gave ZERO indication of how Optus will help. It’s all on me to try and catch any issues. Probably a bit later by then though to be honest #OptusHack #optusfail
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Duc Tien Tran
(@gachetbietdi) reported
@angrydad72 @Optus @IsaacsonMarie They don't know which customer's id lost.they rather spend hundreds of millions a year t
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Drambusters
(@mvyrmnd) reported
@chipswoon @arielbogle Optus had to collect that data because the government forces them to. Should be like the UK where you can buy a functional SIM from a supermarket and not need 100 points of ID to have a phone service
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Peter Smerdon
(@psmerdon) reported
@trevorlong Commiserations. As a former Optus customer myself I ask - why do companies retain PI info on *former* customers? There should be laws about that sort of stuff.
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Krystinne Eastlake
(@KrystinneEastl2) reported
@byronkaye If he/she/it is successful this time who is to say what he will demand from his victim. While he may have been trying to hamper Optus, what he actually did was make the average Australian have to face more problems, time and money. No sympathie he is nit Robin Hood
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Queenager
(@oneda_woman) reported
Hey @Optus... After 16 yrs with you, you're fncking dead to me. The harm you've done is to create monumental anxiety around the lack of power us victims have over our IDENTITY (data) being stolen. All because we entrusted you with this sensitive info in order to get a service. 🖕
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Austin Docherty
(@AustinDocherty) reported
@TheMaskedUnit @MoarToast @Optus Are no no longer a customer? It mentions “former account”.
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The Masked Unit
(@TheMaskedUnit) reported
@AustinDocherty @MoarToast @Optus Yep, I had a 4G broadband account for a bit before we got the NBN about 3 years ago, and that's the only Optus service I've ever had - not a current customer 🤬
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Austin Docherty
(@AustinDocherty) reported
@TheMaskedUnit @MoarToast @Optus Even worse, no longer a customer and they still have your name, address d.o.b. and driving license / passport numbers on file. Heads must roll.