Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 02/23/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PetShopBoy69 Theoriginalpartyworm (@PetShopBoy69) reported

    Yo @GladysB @Optus can y’all hurry tf and fix my internet before I take my tax paying *** to anastasiatown

  • mkitteringham murray kitteringham (@mkitteringham) reported

    Quick question- quite a few people on the @Optus home internet have had their internet crash tonight. Anyone else in Sydney have this problem? Major issue working from home! 😲

  • SJOBrien8906 𝕾𝖙𝖊𝖕𝖍𝖊𝖓 🏴‍☠️ (@SJOBrien8906) reported

    @82Ames @Optus I'm near The Entrance and having issues

  • NomessTess Don't Mess With Tess💉 (@NomessTess) reported

    @Optus Great any chance of a timeline on the fix?

  • coder_bec coder_bec (@coder_bec) reported

    @joshgnosis @Telstra @Optus All gateway services in aus buy wholesale #s and the ability to use alpha codes (the UAP text address) from one of those two companies or interchange so they absolutely know who it is, time for them to look 4 “reputational damage” clause in the wholesale contract

  • omegamanscully Omegaman (@omegamanscully) reported

    @Optus Hopeless - I’ve been online for 1.5 hours - Optus telling me there’s no problem- until I upload screen grabs from a lot of disgruntled customers- then it’s like - “there is an outage” - pretty simple, don’t bullshit, tell us straight up & fix it - NBN = no bloody network 👎

  • vinnyb66 Vinny Incognito (@vinnyb66) reported

    @Zahr_Alex @Optus @NBN_Australia Outage in Newcastle too

  • Optus Optus (@Optus) reported

    @shane845 Hi Shane, we’re aware of an issue impacting both fixed and mobile services for some Optus customers in NSW. We understand connectivity is important and are working to restore services as a priority. We apologise for any inconvenience caused during this time. Sarah

  • Freddy94 Mel (@Freddy94) reported

    @Optus Spent 2 hours on hold to speak to someone and get cut off. Use the messaging app and no reply. Typical customer service @Optus

  • s_niroshan Niroshan Selvarajah (@s_niroshan) reported

    @Optus No Internet in Girraween NSW2145, on Optus 5G looks like DNS issue. Cannot tweak anything in the modem as it’s locked😩. Any ETA please. Also your support teams are not aware of the issues