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Optus service status in Matheson, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Matheson, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kw_fw
    Kris Wallwork (@kw_fw) reported

    @Optus no you did not contact me regarding hack - I happened to ask while dealing with another issue thru message app - that I am impacted. Hopeless!

  • AlexHolderDev
    Alex Holder (@AlexHolderDev) reported

    Checking @Optus customer data; hashed my contact details in one place out of many, so the hash isn't as secure as it could be. If they didn't salt the hash then it's not secure at all. No hash on most values too; data like photo ID number was in plaintext. Disgusting. #OptusHack

  • OK_Gallagher
    O.K Gallagher (@OK_Gallagher) reported

    Like this isn't a gloat it was more every trans person I know has told me what a ***** and how hard updating PayPal is. And I was like dreading it. Went to do it and yep done no issues. Was actually the easiest & fastest. OPTUS on the other hand 🤬

  • f3arnl0athing
    f3arnl0athing (@f3arnl0athing) reported

    @Optus @RunnerSA18 this is beyond unacceptable, the CEO & CTO need to resign immediately. i haven't been a customer for years, why do you still have all my personal data? we all know if someone gets screwed cause of this optus won't do a damn thing to help them.

  • LorrainePenn044
    Lorraine Penn (@LorrainePenn044) reported

    @Writeobsessed @Optus What! They should be assisting you will explaining issues with how your information was breached, not so called chasing $’s

  • CalvinC59928628
    Calvin90 (@CalvinC59928628) reported

    @newscomauHQ So farocondemning Optus for serious breach of trust,poor risk management. In fact Optus was praised for pacifying disgruntled customers Is that how standards of accountability has sunk that low in Aus? The people's personal details can be used illegally for decades to come

  • tom___green
    Thomas (@tom___green) reported

    @brucearnoldlaw … this is an inside job. All account info is managed in Phillipines, Pakistan and elsewhere. SingTel do it to save costs, and they were so cheap they only introduced 2FA last month after directed to by ACCC. Allowing SingTel to buy Optus in the 00s was a bad move. 2/2

  • Dudebank
    🚁🌏🌱💧🌊BrendanDwyer #Veteran, DOB: 321.4ppm (@Dudebank) reported

    @Narty007 Particularly when Optus submitted to government that increased security requirements on customer security should not be implemented.

  • GollyGeeDammmit
    hollygolightly (@GollyGeeDammmit) reported

    @bluemoonmonday @VWHawkesbury @joshgnosis 'Warm Regards" is what you get when the admin morons at Optus use a prefilled letter doc and fail to change the signature field. Abit like forgetting to lock their office doors, giving hackers access to customer data. Says so much..

  • GamerGranny1
    Gamer Granny (@GamerGranny1) reported

    @Asher_Wolf @pharnzwurth I'm more worried about the 100 points of ID. "Sorry officer, it wasn't me. Go ask Optus who did **** with my licence". We just live with ticking time that our 100 points might be used by someone in the future?