Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (22%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Scott
(@paulscott442) reported
@Optus Best thing I did was to leave optus. Awful NBN and abysmal customer service. Never will return...
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Dan Barrett - 129 days until Avatar: Way of Water
(@TheDanBarrett) reported
Became an Optus 5G Home Internet customer this week (cheaper than I was paying for NBN and WAY faster). Also came bundled with a Netflix account. Those are all wins. But... [1/2]
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deñt
(@ajlangham7) reported
@OptusSport Quality of the Liverpool game this morning was unwatchable. buffering issues, poor quality, poor sound cutting in and out. when trying to catch up it doesn’t load closing the app to get it working again. Terrible service. And no OPTUS I don’t need to do troubleshooting.
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Bradley Beckett
(@BradleyBecket12) reported
@Optus I don't know about that last time you guys give me a NBN service the tech guys could not find a grid to hook it up ,an they didn't even seem to bother looking for it 😡 well done Optus 👏an here we are again about a monthly bill which you people have it at $585 wow ,mine is $123
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gail
(@MamaGm2) reported
@Optus What a joke they are constantly dropping out and then they send u txt espousing how they r doing a great job improving service
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Sally
(@salrope) reported
Hey @Optus is there a problem with NBN on the Gold Coast? Partner trying to WFH but internet has been unusable since 5pm yesterday. Call centre hung up on us! 🥲
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Theo
(@GTR_LM_Limited) reported
@Optus A working home phone and internet would be nice since i pay for it. Down in our area for 10hrs now and the best Optus can say is "we are currently investigating". Customer service well below par. 1 day to reply to your chat for each message, at this rate it will take 6 months
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Karl Murphy
(@karlmurphy1977) reported
@Optus Hi just wondering when the Optus outage will be fixed for 2039. We have had no connection to the internet for 3 days now and your website continues to give the same information about ‘a network outage’ but no timeline for fixing or why it is taking so long to fix. Thanks
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☆〜 Lazuriz 〜☆
(@OGLazuriz) reported
@Optus As long as the support doesnt require the words "code" or "authentication" :)
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Mike.
(@MDJkiwi) reported
@TC07580313 certain. It's very confusing. I have found out that, in reality, this "Full HD" or "1080p" is only available on selected devices and my device is not support. I have attached a photo at Optus' Bondi Junction store and a screenshot from their Facebook page. Similar claims made