Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Optus
(@Optus) reported
@SlugSammy1 Hi there - Apologies for any inconvenience caused. We're aware of an issue with users unable to use Optus Webmail. As of now, we don't have an ETR on this but our IT teams are working on the fault & trying their best to resolve the fault as soon as possible. Aman
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Optus
(@Optus) reported
@SlugSammy1 Hi Sammy - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman
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Optus
(@Optus) reported
@wade396 Hi Tanya - Apologies for any inconvenience this may have caused We have just received reports of Optus Webmail having issues for some users. Can you please DM us your email address and also share the screenshot of the error so that we can look into this – Aman
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Optus
(@Optus) reported
@Reynardo_red Hi Reynardo, we're aware of an issue impacting some customers' ability to login to services like the My Optus app, My Account, and Optusnet Webmail (ref INC2691279). Kartik
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Optus
(@Optus) reported
@_Maelgwyn_ Hi Duncan, we're aware of an issue impacting some customers' ability to login to services like the My Optus app, My Account, and Optusnet Webmail (ref INC2691279). Kartik
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Reynardo the Fox
(@Reynardo_red) reported
@Optus @AequoEtBono Also the My Optus help chat messenger, any Optusnet email by email program, etc. It first showed as "incorrect password", now just times out.
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Costin Lichi
(@CostinLichi) reported
@Optus I raised this issue on chat but it is incredible slow!!! I advised Daniel that this is very critical, but there is no urgency and support! Very poor service!
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Optus
(@Optus) reported
@nickbrne Hi Nick, we're aware of an issue impacting some customers' ability to login to services such as the My Optus app/My Account & Optusnet Webmail (ref INC2691279). Our Support teams are working to resolve this as a priority. We apologise for any inconvenience caused. Sarah
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Chris kermond
(@chris_kermond) reported
@Optus , my Optus webmail along with family members can not Login. It just says: Login failed- user name or password is incorrect
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Costin Lichi
(@CostinLichi) reported
@Optus We need a technical support person to test the router and to fix the issue urgently!