Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 03/27/2026 23:50

March 27: Problems at Optus

Optus is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • pobjoy5 pobjoy (@pobjoy5) reported

    @Jeremy_Kirk Optus network 'security' outsourced to some kid working out of a shack in Hyderabad. What could possibly go wrong?

  • dailypostdan Dan McGarry (@dailypostdan) reported

    I'm not an Optus customer, or even an Australian, but this breach is the direct result of reckless disregard for even a modicum of security.

  • shedidwhatnext Catherine with a C (@shedidwhatnext) reported

    @emmaandollie @Optus Current Optus customer, yet to receive 'the email'. But regardless: cannot reward corporate negligence; looking to change carriers asap.

  • ZiptieZoe ZiptieZoe (@ZiptieZoe) reported

    @n3w4v3 @parsect @AustralianLabor In no universe am I forgiving Optus. I've just upended my last 48hrs bc of them, right when I was meant to be prioritising other things! I'm furious at them. And the Parliamentarians freely voting on **** they don't understand or care for!

  • nicktan77 Nick (@nicktan77) reported

    I was a customer of Optus years ago. The other day I got an email from them saying my personal data had been compromised. Why wasn’t my data deleted when I left Optus?

  • rhcp_steve Steve JB (@rhcp_steve) reported

    @RobertWR250 @newscomauHQ Reference to it being illegal? I don’t believe it is. Optus… a customer, just pay it. It will be a hell of a lot cheaper than the class action that will be coming your way if you don’t

  • DavidCollinsBIT David Collins 🇦🇺 (@DavidCollinsBIT) reported

    If you are genuinely serious about your customers welfare and security, you could offer at least 2 years of credit monitoring service, at your cost, to affected customers like other companies have done in your circomstance! @Optus @OptusNewsRoom #OptusDataBreach #OptusHack #Optus

  • emmaandollie Polite proponent of Health & Safety 😷🍃🪟🌬💉 (@emmaandollie) reported

    @crimsonartist @Optus Ughhh it sucks. Will rely on other companies doing their proper checks before approving products etc

  • DavidCollinsBIT David Collins 🇦🇺 (@DavidCollinsBIT) reported

    @Optus If you are genuinely serious about your customers welfare and security, you could offer 2 years of credit monitoring service, at your cost, to affected customers like other companies have done in your circumstance! @OptusNewsRoom #OptusDataBreach #OptusHack #Optus

  • lincolnrobinson Lincoln Robinson (@lincolnrobinson) reported

    @Optus Seriously dodgy that you retain former customer personal data. Wake up call to improve your retention policies AND your security itself. Why make it even worse for yourself by exposing customers that aren’t even yours anymore?! Bring on a massive fine for your incompetence