Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 04/01/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GregHerbert Greg Herbert (@GregHerbert) reported

    @Optus Thanks for the quicky reply. I'm actually in Mt Barker, not Wistow. Will service be available at all for the next 10 days?

  • PostingGeneral real halo lore facts (@PostingGeneral) reported

    anyway ordering optus 5g home internet because the builder for the new house we're renting neglected to lodge an application with nbnco and it'll take months to fix 🙃🙃🙃🙃🙃🙃

  • shelliemcevoy Shellie McEvoy (@shelliemcevoy) reported

    @Telstra @Optus how is there NO SERVICE in 99% of Gymea, NSW 2227?

  • grapejuixeblues sin 🌱 34 (@grapejuixeblues) reported

    so when ******** were people gonna tell me that perth’s concert is NOT at optus stadium

  • Pezzamystic1 Pez 🐦 (@Pezzamystic1) reported

    Dear @Optus do we have an update on customer information security since the recent data hack? Yesterday I had a scam caller purporting to be from my bank with details that could only be gained from data from #Optus

  • owenbrandt Owen Brandt (@owenbrandt) reported

    @Optus your customer service has gone downhill over the last month. For a customer of over 11 years, I’ve been treated appalling. Monies owed, been promised call backs and doesn’t eventuate. Just a terrible experience

  • WendyWoo3757 Wendy Irving (@WendyWoo3757) reported

    Hey @Optus, why did I have to list my credit card details when I opened my account but you never direct debit the amount I owe? I end up late each month. Why can’t you just send me a bill each month?

  • PoE_fanatic James Smart (he/him) (@PoE_fanatic) reported

    @Optus It seems to have rectified itself but I do have this problem from time to time. I've done a traceroute in Windows and the issue seems to be a particular router on the NBN.

  • simRC_au simRC (@simRC_au) reported

    @Optus here we go again. Your app bots are crap.

  • crispea_ crispin (they/them) (@crispea_) reported

    i will attempt to irl stream again today! my fault for not getting the right SIM (apparently Optus is better for streaming than Vodafone... my bad!)