Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 12/30/2025 08:05

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • becsmedley Rebecca Smedley (@becsmedley) reported

    @Optus hi, am I able to opt out of this data connection champion thing? I’m not finding it helpful and it’s creating delays in fixing the issues I have.

  • jacookie john c (@jacookie) reported

    @Optus Hi Optus, your website is slow, buggy and generally useless. I have been trying to set up Direct Debit for months but each time I quit in frustration.

  • Mcali4 ✌Liz Franklin (@Mcali4) reported

    2. Agency again. We had to send confidential information regarding his disabilities to you (Langa Solofini) and finally he agreed that my son should never have got that plan and waived payment providing he did not use Optus again. We have kept our side of the deal why aren't you?

  • esseeeayeenn Séan (Restes chez toi ou portes un masque putain!) (@esseeeayeenn) reported

    @BrandDNA @Optus Why do telcos text us at all? That **** belongs in an email .

  • Oceandogbytes Oceandog~Bytes (@Oceandogbytes) reported

    @Optus your service is **** in Sydney. There’s no other word that’ describes how freaking pointless it is being an Optus customer. Congratulati9ns for being the biggest excruciating stress in my life.

  • cj_periperi Christian “CJ” Peri-Peri (@cj_periperi) reported

    @Optus We’re sick and tired of having to jump all through these hoops to get any sort of support from @Optus

  • cj_periperi Christian “CJ” Peri-Peri (@cj_periperi) reported

    @Optus - CASE ID 100307922 - 2/2 - IF THESE ISSUES AREN’T RESOLVED IN THE NEXT 48 HOURS, both my MUM and I will be switching to @Telstra . WE’VE HAD ENOUGH!!!

  • lenman74 💧leo (@lenman74) reported

    @Optus My god your service is woeful. Five calls to the automated voice system trying any different option, all ended with them hanging up on me. Then i tried the app and messaging. They got back to me four hours later at 2am. What shite service. Am going to switch!

  • lenman74 💧leo (@lenman74) reported

    @Optus Oh i have the latest app and i can send messages to optus no problem. I sent multiple last night. Its the reply from your customer service reps that are taking their sweet time to appear!

  • Klxssify KLASS (@Klxssify) reported

    I swear Optus Sport commentators just love ripping into Martial. Basically just called him lazy when he wasn't getting any service at all first half