Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 03/23/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (35%)

    Internet (35%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MachineLordZero Zero Tachikoma (@MachineLordZero) reported

    I'm tired, I want to go to bed. Optus support sends me a message claiming their new agent is reading the conversation to understand what is happening. Then the agent asks questions that show they've no idea. Telstra support goes the other way and simply doesn't respond.

  • missizzyofficer Isabel Thomson-Officer (@missizzyofficer) reported

    .@Optus what's up with your internet? It's been cutting out on me for months in Northcote and makes it very frustrating to work...Please fix it!

  • msjordzadele jordz💕 (@msjordzadele) reported

    What's happening @Optus??? No 4G coverage in Adelaide?? I've dropped down to 3G and can barely do anything, this isn't good enough

  • rodszigeter Rod Szigeter (@rodszigeter) reported

    @Optus what is going on in Elwood?? Internet down since 8.20am and Yes Optus response is I should have a response in 24 hours. Appalling customer service

  • leeburns82 Lee Burns (@leeburns82) reported

    @_bron_ @Optus @Telstra For a cheaper price we’re getting double the NBN speed, waaaaay less drop outs and even had a guy today call to make sure everything was working ok and we were “happy with the service”.

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus Mort street Paddington 4064. The website won’t allow me to report a fault - it says my Service Number/Optus Broadband Username is incorrect and I’ve tried to talk to someone online and they won’t tell me what the issue is or what my service number is.

  • valeskasiann_ V (@valeskasiann_) reported

    @Optus your service in Adelaide, SA is becoming really poor. Living 2km from the CBD and having no internet really isn’t acceptable.

  • BNEShrimper Andrew Urry (@BNEShrimper) reported

    @LeeWitney24 @AnnaHarrington For the lot...A-League, W-League and internationals. I’d be confident that someone like Optus would pick it up but walk away from Fox with at least a PPV streaming service as back up and bargaining card.

  • micklerod Bryan (@micklerod) reported

    @_falkorthegreat @Optus I’ve have formed the belief that if you live in a regional area you have no choice but to be with Telstra. The other company’s just don’t provide the service.

  • BNEShrimper Andrew Urry (@BNEShrimper) reported

    @simon_smale At the very least cut ties with Fox and look at other broadcast partners (like Optus) and have a possible PPV streaming service as a back up plan and negotiating card.