Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Robin
(@ChristyJanette) reported
@Optus I’ve spoken to 5 people in the last 7 days and none of them could actually follow through with what they said they would do. It’s actually pathetic. Can someone please just actually help me?
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Leanne Cole
(@leannewhat) reported
@Telstra oh yes, she has. She has been talking to you guys nearly every day for the last 5 weeks. It just isn't helping. She was sent a new sim today, and guess what, it doesn't work. How hard can it be? She got a sim from #optus and it worked straight away.
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Dr Nadia Zainuddin
(@Dr_NadZ) reported
@Optus Doing upgrading at this time was the stupidest idea EVER. The internet was working fine before and now it’s not. YOU give my husband a job after he loses this one because he can’t work from home because you insist on doing upgrading works, interrupting our service. Fed up.
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Fist_Hound00
(@FistHound00) reported
@Optus Is there an outage in Noble Park. Suddenly the internet just dropped
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Shan
(@thisIsShantanu) reported
@Optus you had one job to bill me correctly and when you couldn't do that, you make your agents call me late at night to threaten me so that I can't complain on your message app? Worst and most unprofessional customer service experience. #customerreview #badservice
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Reasonably Angry
(@PenelopePPop) reported
FFS @Optus 4g data is non existant in Murdoch WA. You have the contract to supply network to the hospital but no one who works in the area has data to the point Ms authenticator is unusable. GET YOUR **** TOGETHER
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President - Guns in Australia
(@Gunsinaustralia) reported
@OPTUS Why is there no option to provide qualitative feedback on your website? I just spent 40 mins on hold and another 30 mins to resolve an issue that could have been resolved in 20 seconds. Your online and phone service is disgraceful! #optus
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Larry Buruwe Kenneth
(@Kennetlb) reported
@Optus thank you for your friendly staff at Ocean Keys West Australia who help me switch from Telstra to Optus without any hassles.
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Dr Nadia Zainuddin
(@Dr_NadZ) reported
@Optus I have filled out so many verification forms. The problem is not me or my modem. The problem is you are upgrading a tower which causes significant interruptions to my service. My husband will get sacked now he can’t work because our service keeps cutting out. RESTORE IT PLEASE.
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Adam Parker
(@parkerbat) reported
@Optus Yep checked that no outages Tried the standard trouble shooting