Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (63%)

2. 

   Phone (15%)

3. 

   Wi-fi (9%)

4. 

   E-mail (8%)

5. 

   Total Blackout (5%)

6. 

   TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• DK (@DkRanay) reported a minute ago

  Optarse have apparently fixed my account now…except what they’ve actually done is completely **** it up. @Optus I’m coming for you

• groovin' magic 🌠🎶 (@shonenbrave) reported 2 minutes ago

  ******* optus charged me $40 for using 34MB of roaming data overseas, ********

• 𝑵𝒊𝒂 💜 Art Commissions are OPEN (@NiaDrakaine) reported 3 minutes ago from Melbourne, State of Victoria

  Holy **** the supercell storm destroyed 2 of the BOXES Optus and NBN modems.

• Optus (@Optus) reported 5 minutes ago

  @hoops2167 Hey there Dermot, thanks for reaching out. I'm really sorry to hear about the poor experience you have had with our Messenger team on the My Optus app. I can definitely understand the hassles this would have caused (1/3)

• Spikey_cat 🔜 FURDU (@spikey_cat) reported 5 minutes ago

  @HYP3RSTRIKE Telstra 5G backup when NBN goes down.. I think your Optus representative needs to be replaced lmao

• Dr Mya Cubitt She/her (@MyaCubitt) reported 6 minutes ago

  @Optus Thanks Tigs. I’m resorting to social media in desperation. To expect travellers to contact @Optus every 24hrs to reset roaming requires; 1. Wifi access (not guaranteed) 2. A massive investment of our time (& yours) Hope the systemic fix is coming soon!

• JY Sibert / Daevid Xanaetos @ FFXIV Tonberry (@Crimotaku) reported 8 minutes ago

  In the past my Optus services (AU) on social media, website/FB/twitter tends to get things corrected/completed within 24 hours. Let's see how long Digi takes. I am expecting them to fix their system and delete me from their mailing list and bill the right person.

• Tony Hasselhoff (@tonymy01) reported 8 minutes ago

  @fairy196213483 @Optus Same issue, I like the initial response in the DM "we have noticed a small minority group who have had this problem"... maybe this is the problem, because I suspect it is ALL who are roaming, not a "small minority". Optus would be lucky to notice a tree in a forest I think.

• Rachel Ward (@wardygirl) reported 10 minutes ago

  @Optus hey Optus. I’ve been waiting for assistance on your in app chat for over 30 minutes. Is there a problem tonight? I haven’t had a single human reply yet.

• Romey (@I_am_romey) reported 12 minutes ago

  @Optus I have an Esim with my phone. if i turn off airplane mode, it renders my phone useless. and i currently have a local thai sim in it that i use for data that is not a solution. a better solution would be to not charge customers a service they never requested