Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 12/14/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneDav53269721 Jane Davis (@JaneDav53269721) reported

    @bellebelle @Optus I suspect they're trying to figure out a solution/resolution before contacting customers. (i.e what preventative measures taken & a here's a free month worth of data). I feel for you. The reputational damage will be costly in addition the regulatory fines coming their way.

  • IrinaAsanova1 Irina Asanova (@IrinaAsanova1) reported

    @bennpackham So just playing a straight bat but if this has been caused by a crim - or criminal enterprise - can’t Optus just pay them off? That’s what they’re waiting for, isn’t it? In the meantime, can’t Optus re-issue phone numbers to their customers? If the info is a package deal, 1/2

  • N8O71293020 N8O (@N8O71293020) reported

    @7NewsMelbourne Does this also include Amaysim customers? (Also operated under the Optus network).

  • BritsHotBitches KiKi 🌹🚀 (@BritsHotBitches) reported

    @Optus @RunnerSA18 Oh for ***** sake I went through all the hell of getting a new number to stop the spam on my phone and for WHAT! So you let my info out to scammers. I hate this ******* planet and the useless companies that ******* over.

  • JasperPeachSays Jasper Peach (@JasperPeachSays) reported

    Adam Levine’s texts, Optus customer ID, every thought I ever have. Is nothing private in this world?

  • BernardOHara9 Spud 🐺 🇦🇺 🇮🇪 (@BernardOHara9) reported

    @KimWomenginet JUST NOT GOOD ENOUGH OPTUS - Looking for New Service Provider!!!!

  • Stanleysmum1 Stanleysmum (Sharon) (@Stanleysmum1) reported from Melbourne, State of Victoria

    @Optus I've received one email from Optus (My bill) and today have (so far) had 15 spam/robocallers. All reported but how bad will this get before you take action. What guarantees will you put in place to ensure my passport and licence details aren't sold off to the highest bidder?

  • pTah_XV p.Tah (@pTah_XV) reported

    @Hugh_96 @Optus A bit hard when all their customer’s details were stolen :)

  • LouisevanSmee 💧Irritable Owl (@LouisevanSmee) reported

    @jendudley Very poor indeed - realized my account was under attack Monday morning - called Optus & got nowhere. Haven’t heard a peep from them since

  • Hugh_96 Hugh_96 (@Hugh_96) reported

    Have to say I'm surprised @Optus hasn't by now, communicated via email or text to customers about the whole hacking issue.