Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 10/16/2025 08:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • YetiSann Yeti-Sann (@YetiSann) reported

    @Optus Our service has been so bad for over a month and so slow with no explanation the service team has ghosting us as well I’m ready to cancel at this point !

  • HansOrph wash your HansOrph, stay 1.5m away, & wear a mask (@HansOrph) reported

    Hey @telstra or a @VodafoneAU want to offer me a good deal? I've got 4 mobile contracts and home internet going begging thanks to @Optus being **** at their job. Make me an offer I can't refuse!

  • SebCavlov Call Me Seb 🥽 (@SebCavlov) reported

    @Optus why the f was your network down in Adelaide today for the whole day without no heads up or nothing. Idiots

  • tomascl tomascl (@tomascl) reported

    and again in the middle of a meeting and @Optus 5g is not working again. THIS IS A CRAP SERVICE, DON'T HIRE. OPTUS 5G DOESN'T WORK.

  • tydeftdolans ella (@tydeftdolans) reported

    I saw Ian from big brother today at the shops and fkn bless he is the cutest he talks to everyone and helps everyone out like he helped an old lady who needed help restarting her phone and while I was waiting and Optus he was talking to me while I was standing there by myself

  • YetiSann Yeti-Sann (@YetiSann) reported

    @Optus Out service has been so inconsistent for over a month and the service team hasn’t helped much ready to cancel at this point.

  • UguR_TR06 Ugur (@UguR_TR06) reported

    @tbn97 @Optus @Telstra After 22 days of wait and no update, today the cust rep just said “do you want to cancel this and order something else” It’s like a joke! To be honest had no issues with Telstra at all!

  • PaulAble2017 We The People, Vote Australian Republic (@PaulAble2017) reported

    @Optus It is not MY network but YOUR network that is all poorly updated if it didn’t return a maximum above their te hi cal limits? Any thing new you didn’t know yet?

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus not only have your staff through the message in the app failed to read my messages but they asked me to agree to a mobile agreement with another customer name and DOB

  • bryceweiley Bryce (@bryceweiley) reported

    @Optus Thanks so much for all your help Rob. Internet is down again but I will make sure to keep an eye on the network map for information. Do you know if we will be credited for the time that the internet has been down??