Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Distincctt.
(@Distincctt) reported
@bazmorganzx @Optus may you please fix this issue, it has been happening multiple times
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Jax
(@sunsetriver88) reported
@tobycmurray @Jeremy_Kirk Side note: I saw a Trevor Long article indicating when contacting a sample of the 10,000, never mind that none had been warned they were on the hot list, some had not even received the generic email from Optus. Anyone have any further info on that? Wonder how long we must wait...
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Kylie W 🇦🇺
(@aussiemum30) reported
@optus I'm not able to get a verification code via sms or email so I'm not able to login to chat to say that I informed optus multiple times that my remaining bill will be paid this Wednesday 5/10 and to not restrict my account further or optus leaves me no way to pay my bill.
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n
(@indigojelly) reported
@joshgnosis I’m done with Optus, the data breach and their lack of action/communication is icing on the cake of the appalling customer service I’ve experienced throughout the last two years #optusfail #OptusDataBreach
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Jax
(@sunsetriver88) reported
@tobycmurray @Jeremy_Kirk Optus (complaints) staff advised me "because I was a former customer", expiry dates were not exposed (licence). That makes it seem like for current customers, it may be a different story...?
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One blue dot is all we got. Let's get to work!
(@PoppityPopsPup) reported
@redruby17 @Optus I tried signing in this am to msg and was about to put in the security code and before done, it opened up my account. WTF? So much for security!
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Crackers 🏳️🌈
(@JJFyzz) reported
Yes @Optus I’m a customer that is yet to receive any comms from you at all about the data breach. I have your app and Twitter and nothing. It’s not that your comms is poor, to me it’s non-existent.
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Living life naked
(@paulnudeisbest) reported
from
Adelaide, State of South Australia
After 25 years, & yet another data breach, this latest was the final straw... Goodbye @Optus ... If you can't even bother with basic protection of my data, why should I continue paying you for a less than stellar service? Just an hour to port everything to a more reliable telco.
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💧💉💉💉💉David Allen
(@dapto_dogs) reported
I've spent 3 days trying to cancel an @optus internet service. Layer upon layer of bullshit and hoops to jump through. Just add a ******* CANCEL button to your site and confirm it with an SMS. It's not hard.
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Ozz Andy
(@OzzAndy1) reported
@paulnudeisbest @Optus Hope Optus recoups any expenses incurred. Bloody awful thing to happen especially when you don't have any control. Hope it works out OK for you.