Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 01/16/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • oTygah tygah ❤ (@oTygah) reported

    legit cannot play ffxiv and haven't been able to since Saturday because Optus is doodoo dogwater and cannot run JP data center servers without awful rubber banding and frequent packet loss even though my NA characters can play without a single problem... 🙃

  • BIGB34RR BIGB34RR 🐻 (@BIGB34RR) reported

    Hey @Optus since the complete blackout last week, the internet has been awful in Casula. We haven't had a stable connection since. Yes, I've done usual troubleshooting. Site says scheduled maintenance until July 22. My bill will be adjusted accordingly right?

  • ginaalexandrou Giorgina Alexandrou (@ginaalexandrou) reported

    Again employee Jack @Optus unwilling to help once again been told to “ go in store” .. can a senior member of the @Optus social media team please contact me .. your unwillingness to help small businesses is not acceptable

  • AbsarTaqvi Absar Taqvi (@AbsarTaqvi) reported

    @Optus Poor Internet in and around Hills District - Baulkham Hills and Northmead to be precise. Any works going on? It happens at least once a day every day.

  • asferiver asferiver (@asferiver) reported

    @Roblox fix australia optus server roblox PLEASE.. australian optus users are getting so much ping @Optus

  • anikpat Aniket (@anikpat) reported

    @Optus issues with home wireless broadband every other day in my area. My internet speeds are 1-2 mbps. Any chance of stable connection?

  • DeadshotRocky Deadshot_Rocky (@DeadshotRocky) reported

    @Optus can you confirm if there has been issues with the broadband/network in Melbourne over the last 24 hours?

  • AustraliaVotes AustraliaVotes (@AustraliaVotes) reported

    @aussie_bb I've submitted a request to transfer my service through the app because @Optus has taken over a week to do a switchover. How quickly can you get it done?

  • RaiJones88 Rhiannon (@RaiJones88) reported

    @AllyMosher I have an issue that I have been told I have to call to have fixed, twice already I've called and twice been told it's fixed. It's not and I don't want to call again but I have no choice cause live chat people can't or won't fix it. I hate optus

  • Edo89448931 Endo Sane (@Edo89448931) reported

    @DimitriPeppas_ @PhilGould15 It was on Optus, did someone help him out?