Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 03/01/2026 06:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Just_Westy B_Sharp (@Just_Westy) reported

    @MelanieTait $30per 28 days with Amaysim Melanie. I get 55GB data and unlimited calls. Optus network I think. It's a bring your own phone deal but well worth it.

  • __todd___ TM (@__todd___) reported

    @Optus Hi team. I have a work SIM card with yall, and people are saying when they call me it doesn't ring - it's just silent until I answer. Any suggestions how I might fix it?

  • mirojurcevic Miro Jurcevic (@mirojurcevic) reported

    @Optus Hey Optus. I followed your Instructions and your phone centre team overseas gave me the wrong information. @NBN_Australia doesn’t take bookings from customers directly. How hard can it be to book a technician instead of giving the customer multiple tasks. @NSW_FairTrading

  • mraedge007 Mr Edge (@mraedge007) reported

    Some weird stuff happening on the @optus mobile network today. Someone called me back after missing a call from me. But I never called them. Two calls got diverted to voicemail within seconds of my phone ringing. Sim Hack?

  • Gunsinaustralia President Guns in Australia (@Gunsinaustralia) reported

    @Optus Ness - I have completed the link you sent me via DM. I'd appreciate if you could get back to me with that PUK code. It has been nearly 2 hours since I tried to resolve this. #optus. HELP!!!!! #NotHappy

  • Cruedevil Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, State of South Australia

    Asked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS

  • RodneyCityzen #stayhome (@RodneyCityzen) reported

    @Optus cannot log on, cannot see why my internet isn’t working, cannot stream WTF, app not working

  • Shleeable Shlee+ (@Shleeable) reported

    @brinlyau @Optus I apparently need to wait months for my NBN. Experience so far, Optus at my place (or Sydney in general) is damn slow. Telstra is "good enough". but Optus has 500GB and Telstra has 200GB. so I'm running both... I've got all of my random stuff on optus and my laptop on telstra.

  • MattOC15 Matt O'Connor (@MattOC15) reported

    @Optus Just sent the dm. Ive waited almost an hour on the 24/7 help with no response

  • brinlyau brinly (@brinlyau) reported

    I’m been agnostic my whole life but I more faith in God than Optus tech support fixing my home 5G internet.