Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 12/14/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BeaumontCarolyn Carolyn Beaumont (@BeaumontCarolyn) reported

    @Optus Good one, Optus. You let hackers get into our phone accounts. Then you make tech support unavailable 24 hours. I cannot access my work roster for today. Digital messenger help is not suitable. I need human tech support now at 6am, not when tech support starts work at 9am.

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay I think many will abandon Optus. At least the state governments have agreed to allow people to change their licences however that doesn't help those who used their passports. I hope it doesn't happen but someone could lose a lot of money

  • _bluejet_ bluejet (@_bluejet_) reported

    @VictorDominello I doubt optus can inform everyone of the leak. Since some of the emails in the leaks are either invalid or optus own emails that can only be accessed if you were a customer. Not for the previous customers. Why not just follow suit like the other states? Free replacements

  • ShortInterlude2 ShortInterlude2 (@ShortInterlude2) reported

    @Tan3User @berniepeoples @abcnews We all know that the LNP would give the incompetent OPTUS billions of taxpayer funds to fix their big mistake. The LNP are pathetic. OPTUS needs to recompence their customers .

  • peter__kay Peter Kay (@peter__kay) reported

    @BeckRSaunders @fanaticeel All I have seen from the Optus CEO until now is her displaying posts with sporting superstars that her company sponsors. That’s where the customer $$$$ have been going. And lobbying the government on leniency for data breaches. An appalling mess… #OptusFail #OptusDataBreach

  • Maws_Mate Maws (Mate!!!) (@Maws_Mate) reported

    @blue01dragonfly at the moment…it’s taking 5+ months for Passports to be issued most of the States have said they’ll re-issue licences (with new licence numbers) for free ie: they’ll send the bill to Optus

  • Sententia2 Sententia (@Sententia2) reported

    Why is #Optus allowed to keep my identity documents when I haven’t been a customer for years? #OptusHack

  • emem84476547 emem (@emem84476547) reported

    @AmyRemeikis It’s appalling Wait till you try to contact @Optus to cancel your service with them 🤬 You can’t get through .. I can’t phone them during business hours Their messaging system just hangs It’s infuriating

  • Parnassius2 theotherRuth (@Parnassius2) reported

    @AmyRemeikis I’m still an Optus customer…and I got this. 😵‍💫😵‍💫

  • fanaticeel ScubaSteve (@fanaticeel) reported from Brisbane, State of Queensland

    @peter__kay It's truly appalling. And due to present laws passed by the previous govt Optus won't be fined! However that doesn't help what happened. I haven't been with optus since 96.. hmm I should be ok