Optus outages and service status in Matheson, New South Wales

Problems in the last 24 hours in Matheson, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Labs (@jnj_pro) reported 6 minutes ago

  @Optus The advise didn't help. Can @Optus explain why already logged in users still need to do identify verification form as well as verification code. What security concerns the process actually addresses? Compared with putting unnecessary burden and waste time for users.

• 
  Katrina Larsen (@KatrinaLarsen) reported 6 minutes ago

  @optus_help I’m not entering my personal details to one more Optus representative. This needs to be escalated to the Ombudsman. No one can respond or communicate with me about this issue. And there has been absolutely no effort to restore services.

• 
  Sarisa sandy lindsay (@Sarisasand6rzp) reported 10 minutes ago

  crim goverment in my icloud google. com and apple .com sydney nsw store business all apple produc store online internet network teltra vodafone optus work deal to apple . com and store with manager socile media TV chanel

• 
  Ray Finkle (@itsrayfinkle) reported 14 minutes ago

  AusAlert cost ~$130 million to rollout. A 13x increase from the $10m initial budget. Here are the known costs and estimates: $10m Initial Planning Taskforce $60-70m Carrier access tolls (Telstra, Optus, TPG) $30m Security architecture & hardening $20-25m Foreign hardware + offshore managed services $5-10m Public awareness, testing & administration Want to know how each allocation is spent? Too bad. Contractors and government use "Commercial-in-Confidence" clauses to keep specific commercial margins and costs hidden from the public eye. A 1300% blowout with no accountability.

• 
  J Labs (@jnj_pro) reported 15 minutes ago

  @Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.

• 
  Jackson (@jackson31619) reported 20 minutes ago

  Trains down in perth so people have to walk? My two times in optus and going to perth thats ridiculous. Having a stadium you can only access by public transport...surely you'd make sure the ******* trains are working #AFLFreoCrows

• 
  Shattered Convoy (@JaceDarkfire) reported 20 minutes ago

  @primal80124 I got back into collecting christmas 2024 going into 2025 and I had no clue about transformers other than the live action movies. The last time I thought about them was when I was a kid. When I saw Shattered Glass Optimus Prime, I was blown away. Purple is my favorite color He instantly became my favorite. There isnt a SGOP I dont want good, bad, Or ugly. More specific answer to your question is ER SGOP he was my first and I have the most fun fiddling with him. If i had to choose just one it would be MMC Optus Prominon SG

• 
  Osman オスマン 🏆20x 🇨🇨🇱🇧🇵🇸🇸🇩🍉 (@ozman024) reported 22 minutes ago

  @khalilkayalKK I had Optus subscription for free because I was an Optus customer

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 25 minutes ago

  It's not possible for that to happen. I think not quite as bad as at Optus, both require a full clearing of the decks across the whole club. This isn't a rebuild in culture which is clearly what's required. It's just collecting players & not making them gel

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 25 minutes ago

  @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone