Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 12/12/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SirGoldeye Nathan | Kimahri Shojin ❖ (@SirGoldeye) reported

    Has anyone here in Sydney and is with Optus having these dropout issues. I swear my internet been having dropouts since Wednesday and it’s been annoying. Not only that just now I just had a dropout on my 5g basically having from no reception to 5g again. Ugh annoying

  • Shotbyfirst CHF First (@Shotbyfirst) reported

    @ChiefsESC @Optus @VoltrisCG I still can’t believe you turned down that role in Hollywood

  • Wrongly_Excused Coach✨Craig (@Wrongly_Excused) reported

    @TheGEJ @AFL Yeah this is been raised previously, and to be honest my favourite viewing pleasure outside Vic is Optus stadium followed by Adel Oval. It wasn’t an attack on Freo, they deserve 50k at Optus on a Fri night, not **** hole Marvel.

  • mittbag Michael Peterson (@mittbag) reported

    Friday after work, @Optus new sim while I wait (no charge), #OPSM fixed missing glasses screw while I wait (free), @Liquorland 1 x lge @saporroficial can (yes, had to pay) 2 out of 3 not bad..

  • andrejvisagie  André J Visagie  (@andrejvisagie) reported

    @Optus Have just spoken to a friend and they said that has never happened to them with Optus

  • chicken_snitzle mitch ryan (@chicken_snitzle) reported

    Great service @Optus you call me, have me speak to a robot, then put me on hold for going on 30 minutes now. Still waiting....🖕🏾

  • LukeAFoley Skippy Johnston 🦘 (@LukeAFoley) reported

    Just flicked over to the Palace vs Leeds game and the playing surface at Optus Stadium looks like ****.

  • Colpackham Col Packham (@Colpackham) reported

    Awful customer service from @Optus . Mobile tower is down for three weeks and no team member willing or able to help.

  • TD76658152 TD (@TD76658152) reported

    @Optus is optus having issues with internet on 4G network. My phone internet has been dropping off and on over the last few days

  • pjobrien33 Patrick O'Brien (@pjobrien33) reported

    Hey #Optus, not a regular tweeter but your concept of customer service is flawed. Introduce a new identity system with emails sent to an unknown address. Staff which either face the brunt or more bothered in using their own phone. Now waiting for a new box. Poor,poor,poor...