Optus Outage Report in Matheson, Glen Innes Severn, New South Wales

Problems in the last 24 hours in Matheson, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  riebee (@riereid) reported 7 minutes ago

  @Optus - 60 texts in 25 minutes saying we have used excess data...the 4 phones on our plan never even reach 100 per cent of our monthly data! All the vibrating and pinging would be comical but I now have to contemplate the inevitable customer service run around to come.

• 
  Daniel Hanney ⚽ ✈ (@DanHanney) reported 12 minutes ago

  @battledinosaur Pity we have to pay another $15 for a streaming service to watch it. Shame Optus didn't get it

• 
  Abbie Clark 🏳️‍⚧️ (@AbbieGator118) reported 13 minutes ago

  @Optus If I go with Google's authorised repairer, is that covered? Optus repairs cost an extra $100 and I doubt you do the work yourself is the problem since you aren't listed as an authorised repairer on the website.

• 
  raoul (@raoulendres) reported 14 minutes ago

  It seems as if #OptusMail @Optus doesn't support 2FA?!? Can someone please confirm?

• 
  Annette Hughes (@net_hues) reported 15 minutes ago

  @RedfernMichelle @Telstra @andy_penn I had the same problem. Ended up churning to Optus & Foxtel direct. Sadly after a few years Optus gives similar poor service*. Next stop probably TPG. * Upside is I had some great fodder for a paper I just submitted at/to Oxford!

• 
  💧 🏳️‍🌈🏏🤓miss rey palpatine, galadriels heir💍 (@lachellabella) reported 15 minutes ago

  Strange. I have a message from optus saying my payment was unsuccessful from at a time i was in bed. Even b4 i went to bed i never tried to make any payment, dont even know what was supposed to have been tried to pay for

• 
  illy bocean (@IllyBocean) reported 18 minutes ago

  @macaulaybalkan i have absolutely nothing but good things to say about Aussie Broadband. really, really good proactive support, barely any wait on the phones, competent helpful staff. switched my NBN from Optus to them. they've been so good i moved our phones over too

• 
  Calmette Lahoud (@KingCalmette) reported 19 minutes ago

  @Optus Prepaid is **** would not send sms very strange

• 
  Jacob Guthrie (@CobGu3) reported 20 minutes ago

  I honestly think over the past 3 months, my phone has had no service more than it's had service. And we're located in the dead centre of Wagga. Would've thought @Optus would have courtesy to notify customers of outages. #optus #optout

• 
  Optus (@Optus) reported 21 minutes ago

  @mrvautin Hi Mark, sorry about your Optus app issue. Which device is this, I mean iPhone or iPad? Can you make sure latest version of the Optus app is installed? If you are using Wi-Fi then can you test it using cellular connection instead? Kartik