Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 01/21/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gomo gomo (@gomo) reported

    @myGovau Just tried 15mins ago and received the text code instantly ! Could have been an Optus hiccup will never know!

  • TerritoryGal17 Hebs (@TerritoryGal17) reported

    I want the confidence of this @Optus rep who's trying to upsell me while I'm trying to get my service fixed.

  • Zaftron Zaftron (@Zaftron) reported

    Looks like @Telstra turned on a service to block scam/dodge texts! Now it’s your turn @Optus

  • paullatter Paul Latter (@paullatter) reported

    @optus has this wonderful catch-22 support set up. The app keeps crashing, yet you're asked to download the app so you can contact them. Great huh?

  • TotemSP2 TotemSP2🐇 (@TotemSP2) reported

    Hey, #frankston is it just me or is mobile data kinda bad on beach street, despite having enough bars? Let me guess… Optus skill issue?

  • benjamin17walsh Ben Walsh ⚽️🇦🇺 (@benjamin17walsh) reported

    @CosmicMatt92 Yeah agree. That being said, Optus was terrible the first year. It can only get better.

  • manlyvibemark Mark the facepalmer (@manlyvibemark) reported

    @Optus and again the service is down - 🤬🤬🤬

  • raquelpalas Raquel Palas (@raquelpalas) reported

    @Optus 4. 5G service not working at home (although we checked that before) 5. They tell me to change to NBN 6. I change to NBN and they schedule an appointment with a technician 7. I receive reminders of that appointment (today 13:00-17:00) 8. Nobody shows up ...

  • Pillaworta Pillaworta (@Pillaworta) reported

    @TerritoryGal17 @Optus You have obviously never tried to sell encyclopaedias.. I lasted the Intro in learnin how to sell em.. They were ****!!

  • ABHIRAMNAYAKAN1 ABHIRAM NAYAKANTI (@ABHIRAMNAYAKAN1) reported

    @Optus On 03/04/22, I got my number ported to your network. Unfortunately, I’m only getting SOS instead of signal on my phone. I made some futile efforts by performing basic troubleshooting steps guided by your staff. Still I’m not getting any signal. (Part 1)