Optus outages and service status in Matheson, New South Wales

Problems in the last 24 hours in Matheson, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jod (@jodda32) reported 5 minutes ago

  When are we going to question how terrible turf is at Optus stadium ? Genuinely awful each week #AFLEaglesGiants

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 9 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!

• 
  GamblingonLife (@highstakesbet) reported 11 minutes ago

  @Optus Congratulations @Optus your incompetence has led me to @amaysimAU which are far far cheaper! You just lost a 30+ year customer. Well done 🤡 #auspol

• 
  Peter Colbert (@PeterJColbert) reported 11 minutes ago

  @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  Bec (@bec_did) reported 16 minutes ago

  Sitting at Optus Stadium refreshing the @WestCoastEagles X feed waiting for an update on The Boy. Looked like a hammy and I’ll donate mine to fix his #AFLEaglesPort

• 
  Optus (@Optus) reported 17 minutes ago

  @ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik

• 
  bndt (@banditkayfabe) reported 21 minutes ago

  Bunbury, BYE, Optus, Optus? For 4 weeks? Never heard of such a thing for WA!

• 
  Eddy ≅ (@e6dym) reported 27 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

• 
  lucas (@lukyydukes) reported 27 minutes ago

  Of course the bad weather finally hits Perth when the Eagles have a run of Optus Stadium games.

• 
  Optus (@Optus) reported 28 minutes ago

  @LydiaAmesha Sorry to hear you may be experiencing issues with your Optus internet. If the issue is only persistent whilst viewing the SBS stream, it would most likely be an issue on their end. However, if you are facing issues with your Optus network in general outside the SBS stream, please send us a Private Message, so we can look into the issue for you further. -Jay