Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 03/30/2026 02:35

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • noprfm sun ❕ he/him (@noprfm) reported

    Seems like everyones internet is out and when we call @optus they redirect us to poor customer service agents who live halfway across the world and are overwhelmed with calls.

  • AAAAuto655 AAA Automotive (@AAAAuto655) reported

    @optus could someone answer one question? Why do your staff lie so much? Why can we not get a reply? With no-one replying, we have made yet another TIO complaint. #tioaustralia #poorservice

  • RoussoIsaac WogOriginal (@RoussoIsaac) reported

    @Optus seems optus 4g network is down keeps disconnecting for me

  • _s_vyas Saurabh Vyas (@_s_vyas) reported

    @kbrspace @Optus Definitely innovative in committing customer dissatisfaction.

  • halil_mustafa halil mustafa (@halil_mustafa) reported

    @Optus cable was a great service...reliable, fast and next to no drop outs unless an actual cable got damaged. Now we're stuck with @NBN_Australia junk fibre that goes to sh!t every time it rains and the archaic pits they repurposed fill with water.

  • mikeredes The Masked OWL (@mikeredes) reported

    @Optus howabout you send an email letting us know when Optus Pause will be back on. Okay please. Those of us who migrated over for this feature only are pissed. Get your CEO Rosmarin to pu her finger out and fix her pet project please.

  • BanFoo_ Ban-Foo Leong (@BanFoo_) reported

    @Optus Hi, I’ve had no internet and telephone service on my @Optus @NBN_Australia connection, since 11am this morning. I’m located in the Inner West Sydney area. Please let me know when the problem will be fixed and running properly.

  • Skellson Skellson (@Skellson) reported

    @Optus You have sent me a faulty device and have not offered me a replacement. Your process for this is ridiculous and I have spent my entire day talking to you getting nowhere. No one has helped me so I have submitted a complaint with the Telecommunications Industry Ombudsman.

  • jolan_drovandi Jolan Drovandi (@jolan_drovandi) reported

    @Optus ur all scum actual dog water ********* bunch of dogs. All your Indian servers are ****** **** u all

  • monakhalifaxo bougie🇪🇷 (@monakhalifaxo) reported

    The entire Optus grid is down … literally can’t hear a thing when ppl call nor can I use the internet wtf is this