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Optus

Optus Outage Report in Matheson, Glen Innes Severn, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Matheson, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tony_chatham
    Tony Chatham (@tony_chatham) reported

    @Optus When Telstra's NBN customers lose cable service, the supplied modem automatically switches to its 4G/5G network. Why isn’t this service offered to your (Optus) customers?

  • melb307
    Marlo (@melb307) reported

    @Optus Changed mobile from you in Nov, rec’d bill today.  Rang billing,told to ring porting team. They said no. ported in Nov, didn't know why wasn't cancelled.  Rang cancellation team - they will cancel it but said I have to pay for the last month for service I didn’t receive.

  • djb170960
    David Bishop (@djb170960) reported

    @GemmaTognini I was more commenting on Gray’s tweet. Looking around I did fail to spot you at Optus but maybe you will pop up at the SCG.Don’t let your lack of interest in cricket deter you.

  • HilaG93
    Hila (@HilaG93) reported

    @Optus When will the NBN Outage in 3109 be resolved?

  • JaneMor49319443
    Jane Moran (@JaneMor49319443) reported

    I keep getting emails from OPTUS telling me I need to update my email address, WTF #optus sucks

  • keitihara
    Keiti🌸 (@keitihara) reported

    @optus. I added a internet package to my existing Optus landline. Not straightforward at all. Bec I was an existing customer I was entitled to get a tech out to help install the new modem being offered. I offered to pay to get a tech out, apparently it’s not something you do

  • PeterJo99846805
    Peter Johnson (@PeterJo99846805) reported

    @Optus Am at sea. Messaged you yesterday about my inability to receive or send emails but your solution didn’t work Can’t message you again as SMS with numerical code is internet too slow. Could you DM me

  • MikeAlphaPK
    Syyed (@MikeAlphaPK) reported

    @TheBarmyArmy Vodafone sucks in Australia. Optus is the best!

  • zioreturns
    Zioreturns #BoomSquadron #Treasurefriends (@zioreturns) reported

    @BradJCurtis2 @ExpandALeague austar was a cable channel service that had cartoon network and few other pay tv channels like foxtel but it also pay tv channel C7 sport that was only on austar and optus vision it was 80 a month so the nsl died

  • general_obiwan
    General Obi Wan Kenobi (@general_obiwan) reported

    @Optus hey big guy I know you got a lot of your plat but its not my fault you never took my money when it said you did so please restore my phone thanks :) (Will not be dming unless you restall it)