Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ben McAlpin
(@BenMcAlpin) reported
@OptusNewsRoom @Optus Are you able to confirm that this is the case in Kangaroo Ground 3097, there’s been no mobile or data service.
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~ sea of mediocrity ~
(@ragecherry) reported
Anybody in town with @Optus has no reception, so now Coles has sold out of @Telstra SIM cards, because their reception is fine. The difference in customer service levels is staggering.
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~ sea of mediocrity ~
(@ragecherry) reported
The power company guys are at least door knocking telling us where they’re at with it. @Optus has given NO updates, and when I called them and asked they said there’s no estimated time for the reception to come back. Poor, poor, poor.
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Jack
(@TheRealFrizmic) reported
@EmmaH1123 At the end of the day telstra owns all the towers so doesn't matter. I have all my stuff through optus because I can afford it. But if cost an issue Aldi the best I hear
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Kate Giles
(@dontcallmekatie) reported
@Optus You cannot help me. I'm aware of this. You are refusing - still - to address the fact that your site has not updated to show a fault in the area despite acknowledging to me, in writing, that you have one. That is laziness at best and misinformation at worst.
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Optus
(@Optus) reported
@Neal7777 @OptusSport Hi Neal - not great to hear you're having trouble installing the Optus Sport app. Have you tried updating your TV's firmware to the latest version? Please send us a DM with any more info so we can look into it. Guy
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Optus
(@Optus) reported
@SumiWumi Sorry Sumi, it looks like NBN is investigating an issue in the area. We hope the service is back online soon. Do you have access to Optus 4G backup modem? Meg
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Abhi
(@Abhi_the_sav) reported
@Optus Your 4g home connection is awful . Fix that first . Cant even attend a zoom meeting without network problems
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Sumi
(@SumiWumi) reported
from
Melbourne, State of Victoria
@Optus Hi Meg I do have access to Back up but that’s besides the point how is it that it’s happening so often and nothing gets reflected on our monthly charges ! Very disappointed and your apology doesn’t help as I have to reset the modem every 2 hours
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Jamie
(@jamie_dunkin) reported
the commentator for this on optus coverage is ******* awful. captain obvious and master of saying "maybe" #WALSUI #OptusSport