Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Alp Erguney
(@aerguney) reported
@Optus You can't be serious. I'm in Rushcutters Bay and I have never heard coverage issues in this area until I met Optus. Not to mention that the reason I signed up is because you put an offer in my mailbox! Why do you advertise a service that you can't provide? PS Still no internet.
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GamingWithMusic
(@OfficialGWM) reported
@Optus Why did I randomly recieve a message: "Hi, just confirming we've recieved your request to cancel your service for XXXXXXXX" (My phone number), when I never requested this. I'm concerned on my number getting cancelled.
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Dan
(@Dan_M75) reported
@JoviiiGirl The only way for it to be properly blocked is for your carrier (eg Optus) to block it at the switch. Block function on phone just means that that number won’t trigger the handset ring function. Likely to need a formal police complaint to get this block applied but it is possible.
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Anarcat2
(@PunishedKitteh) reported
@jones_writer I have satellite net because I'm in the sticks. My download is about 23 mb a sec lol never higher. Actually back in the day I had Optus ADSL and it hummed along nicely. You could play online games no problem.
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Jay
(@spinbotters) reported
I told you people I wanted to cancel my plan but you guys kept it running after I canceled I’m not paying for that optus bill... I even have evidence that I wanted to stop the plan and I agreed to pay for the pay out fee etc smh
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GamingWithMusic
(@OfficialGWM) reported
@Optus Why did I randomly recieve a message: "Hi, just confirming we've recieved your request to cancel your service for XXXXXXXX" when I never requested this. I'm concerned on my number getting cancelled.
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Jason Gregory
(@car__ma__vie) reported
@CourtneyLee_33 @suzanne_cass I’ve had Vodafone, Optus and Telstra in last 15yrs. Had that many connectivity and customer service issues with both Vodafone and Optus that I just went Telstra. Its far from perfect, but fewer hassles for me anyway. Think with the right plan there’s not much $ diff anymore.
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ʙʀᴇɴᴅᴏɴ sʜɪᴇʟᴅs
(@rugbycology) reported
@Optus its been a year now since 5G was available in my area, but not in my street. Why is the roll-out so slow?
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No One Cares
(@Ian42794001) reported
Couldn't do anything, so I called energex as it was their power pole it was hanging from, 30mins later they are out fixing optus problem, amazing how a low line was no ones problem. Learnt that day Optus and the council are useless and dont care about anyones safety.
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Ant Kaplan
(@AntKaplan) reported
from
Melbourne, State of Victoria
@HansOrph @Optus @NBN_Australia Yikes. That is pitiful. I’d be asking for a technician to come out ASAP so I wasn’t paying for service I wasn’t receiving.