Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 02/08/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • joesworkbench joesworkbench (@joesworkbench) reported

    @Optus Customer of 23 years. Tuesday you cancelled my email account, Thursday you cancelled phone and internet accounts. I’ve made over x12 calls/chats to fix this issue. You cant even find my account. I’ve been promised a call back x3 and never got one REF 100975147 #optus

  • dazzlerrange steve beams (@dazzlerrange) reported

    @4Boat Optus warns in advance of planned outages via SMS....but since we swapped to them, I can't recall an unplanned outage....

  • Lainylain2 Lainylain (@Lainylain2) reported

    @optus why is your internet service so **** all the time? not making enough money to overpay ceo's and stock investors while paying everyone else above minimum, so you cut back on your service?

  • ReneeBa73851490 Renee Baker (@ReneeBa73851490) reported

    @MyRepublicAU Working Day 8 of no Internet. Total 10 days. You still haven't managed to sort it out. Try to connect NBN with @optus. They say you still hold the line. Which you say don't. You rejected a connection for service on 2 February. Riddle me this. Fools.

  • Loki_in_Oz Loki in Oz (@Loki_in_Oz) reported

    @Kate3015 Albo, as NBN minister, got a report from NBNCo detailing delays, cost over runs, cost of upgrading the Optus network they bought for too much $. Election coming up, Albo sat on it. Lost election, then blasted NBN minister Turnbull for the shambles that NBN had become.

  • richardmelb05 Richard Edwards (@richardmelb05) reported

    Optus message section of the optus app is bad today, I say something to an optus person and I don't get a response or it's a very slow response to what I ask. I am going to have to ring optus to speak to a person

  • Todayin2020 TrudyH (@Todayin2020) reported

    @TelstraAU new business model - hold customers hostage. Been waiting since 18 Jan for my number to be ported to @Optus. Poor Telstra complaints officer calls me every 3 days to let me know it 'hasn't been processed yet'...hostage taking the new attempt to stem the flow. Classy

  • beingyouonlyyou zarena (@beingyouonlyyou) reported

    Very disappointed with the service with @Optus. Someone cancelled my order without any notice but still sending me the 5G modem. WTH

  • Makan1976 Burns 🌕 🔺 (@Makan1976) reported

    @Optus hey anyone from your end that can really help ? #badservice

  • AlishaMillsSmi1 Alisha Mills Smith (@AlishaMillsSmi1) reported

    I’ve been trying to get a refund back from @Optus for 4 months now and today I was on hold for 2 hours with 2 hang ups and all I get is a sorry for the inconvenience. Btw still waiting. Considering the emotional stress this has caused me Optus doesn’t really care. So mad