Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 12/19/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • trixtah Trix (@trixtah) reported

    The sophisticated hack of #Optus data was simply some absolute fkwits making a "test" API open to the internet, linked to PRODUCTION customer records. Inexcusable. If it was some project manager that issued a JFDI, surprise = 0. This is when you email the boss, kids. CYA at least

  • therevmountain Wes Mountain (@therevmountain) reported

    @mathaiaus What's the threat though? You can do that without paying, tbh. I'm also an Optus customer

  • ERN_Malleyscrub Breaking Bread (@ERN_Malleyscrub) reported

    @mazt_t @andrea_weymouth But let’s not simply blame the stupid LNP : there are ways to store data safely. #Optus tech geeks must be hopeless. Fresh out of high school or washed up old fools ?

  • scottnich Scott Reeves (@scottnich) reported

    The Optus breach gets weirder by the day. Also I never realised there were so many cyber security experts out there.

  • newcastleboyy Fearless Friend (@newcastleboyy) reported

    @rogueytwinkles I’ve been an Optus customer since 1994

  • OhhDanni Daniel Newman (@OhhDanni) reported

    @TonyRMilne @Optus I’m sure they are doing what’s needed to be done and are also contacting each individual customer that has been directly effected. Just keep an eye out across the board and watch nothing fishy is happening and you will be fine

  • GavinWakeupint1 Gavilarr 🍸☮️🏳️‍🌈🏳️‍⚧️🖤💛❤️ (@GavinWakeupint1) reported

    @JW58844621 @Optus I strongly advise you to go to the telecommunications ombudsman to lodge a complaint and request your contract be terminated. They'll be most obliging. They were fantastic when I had issues with Vodafone on a new contract a decade ago. Contract was terminated with them.

  • WarWraith Memento Moriarty (@WarWraith) reported

    @benjialpha I had a spectacularly bad experience with Optus from a service provider POV back in 2005-2006. I went from L1 to TL on a service desk where Optus was the backbone, and FMD was it a nightmare. Overprovisioned services, calling the NOC to tell them "[service] is down".

  • civilized____ civilized (@civilized____) reported

    @stilgherrian Still waiting for official notification from Optus on whether my data is unaffected or whether I have suffered no harm because the bad guys didn't get access to my password :/

  • IaenCordell Iaen Cordell (@IaenCordell) reported from Sydney, State of New South Wales

    At last I got an answer for my 3G issues, they have switched off 3G 2100MHZ 3G in Artarmon! Now if they just informed the clowns in customer circus, then again Optus have a more current example of not advising customers! <grin>