Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 01/11/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • colehaddon Cole Haddon (@colehaddon) reported

    @HelloSammyG @Optus Telstra has **** coverage in my area, unfortunately.

  • prayathnna_1605 Prayathnna (@prayathnna_1605) reported

    @Optus Never ever returning back to Optus! The worst service! All they care about is money 💰 and nothing else!

  • JAYSEE423 Joe Carli (@JAYSEE423) reported

    Is Telstra mucking about with its mobile service to the regions by changing the signal in some places from 3 to 4G...or dropping the range so the signal is too weak to reach the obscure customers..Like they can't be bothered and want them to drop out and go to Optus ore summat?

  • colehaddon Cole Haddon (@colehaddon) reported

    @estphoto @Optus Same problem here. They’ve given me a solution multiple times, then change their story every time I call back. Incompetence across the board.

  • gregglesspiked Greg Willmott (@gregglesspiked) reported

    @Telstra what the actual F$&! I’m a business customer transferring services from Optus. It’s been two days and nothing. Every time I call I get what sounds like someone on their mobile phone, which after about 30 seconds of dead air finally answers. This is the service to expect?

  • frankied40 Frank Di Sario (@frankied40) reported

    @Juanita_Phillip Optus did the trick here. Streaming, zooming, downloading etc. all at once. 4 on including 2 teenagers with one out of control gamer. Barely an issue. Yay for NBN.

  • _sobrietysux ᚻᛖᚱᛖᚹᚪᚱᛞ (@_sobrietysux) reported

    @Optus @tpg @Telstra_news many of your issues could be solved if you lowered your sales targets. I know it from working there, and you know it from working there.

  • georgiaharris0n Georgia (@georgiaharris0n) reported

    @BelongAU have the worst customer service. 3 days on the phone to them and nothing helpful offered. Off to Optus I go 👋🏻

  • dingram Dave Ingram 💉💉🚀 (@dingram) reported

    @Optus Thanks. I think it's easier to go into the store where I purchased service from & hopefully they can help sort things. TBH, the chat "tech" person wasn't able to do anything.

  • bennysthebest Benny the Supercoach (@bennysthebest) reported

    3 months, multiple lengthy phone calls, empty promises of getting back to me shortly by my so-called special one care consultant and still no better of than when I initially had the problem. @Optus might be good at saying yes but it sure as hell feels like a big fat NO. #optus