Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (63%)

2. 

   Phone (15%)

3. 

   Wi-fi (9%)

4. 

   E-mail (8%)

5. 

   Total Blackout (5%)

6. 

   TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• quepasa (@Robyn19859383) reported 13 seconds ago

  @SamGrothTennis @NBN_Australia RUN!!! If you ever have a problem with Optus home internet it’s a nightmare trying to actually speak to a human!! All calls go to Indian and staff are useless!! Truely terrible service!!!

• quepasa (@Robyn19859383) reported a minute ago

  @davemacka @Optus I’m having the same problem!!! I get transferred several times, call finally ends up in India and majority of time they pretend they cannot hear me and hang up! I have to start the process all over again!! #optus

• Lyn (@lyng62) reported 3 minutes ago from Sydney, State of New South Wales

  @Optus drive me insane. No internet drives me insane. Being asked to go through the troubleshooting steps that you already did before you phoned them drives me insane Having a **** ton of work and wasting 2 hours trying to get the internet to do the work DRIVES ME INSANE

• C:\hris (@chrisede_au) reported 3 minutes ago

  @Optus Hey Quade, I'm actually not an Optus customer but I can send you a detailed explanation. Can I send you a DM?

• Timabouttown (@Timabouttown1) reported 6 minutes ago

  @Av8community @Optus Wow so I can not make it orbit. Woowee what a treat. Bozos should stick to amazon and leave rocketry to elon, he's seems to be able to actually get to space

• Rider Aware (@aware_rider) reported 7 minutes ago

  @davemacka @Optus The problem is Telstra etc aren’t any better and I don’t have 4G let alone 5G with a iPhone 12 in Potts Point. Go figure.

• John (@jobrienau) reported 13 minutes ago

  @davemacka @Optus At least being a high profile media and Cycling person they have answered you. Give them one shot and then straight to the Ombudsman if and when they fail.

• caroline (@carokelly7) reported 14 minutes ago

  @Optus we have had daily internet outages for months - what is going on? I work from home full time so it’s very disruptive.. just checked and the Optus outage map and it says it’s a planned outage again - but no warning!

• Paul Cunningham (@EtairosFinance) reported 15 minutes ago

  @Optus Yes, we've looked. Spoken to Tech help ( who were very prompt and polite) But to take internet service off line for 5 days to fix a phone tower? Really? What business can tolerate that sort of interruption?

• Strategy Warlord (@StrategyWarlord) reported 22 minutes ago

  @Optus Hey Optus, why do I get 5 calls a day from hacked landline numbers? If returned, you get “Optus advise that the number you’ve dialled is disconnected”? Surely you don’t expect us to take you seriously when you can’t even stop scammers from hacking your network? Pathetic