Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 03/22/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (16%)

    E-mail (16%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MevanRanatunga Mevan Ranatunga (@MevanRanatunga) reported

    Thanks @Optus for making me travel a two hour round trip to upgrade a handset to return with nothing because of IT issues. Restricted IT systems provided me with pathetic customer service.

  • catch_89 Emma Catchpole (@catch_89) reported

    @Optus hey we have no internet in 2024. Is there an issue? I’ve checked the map. Thanks

  • MaiLaoshi Sandy McLeod 迈杉德 (@MaiLaoshi) reported

    @Optus 2.5 hours and counting to answer a customer enquiry. Is this acceptable to you?

  • jrk36 John Kennedy (@jrk36) reported

    @Optus Mobile Service has now been down for over 42 hours in Broome. Would be so nice if Optus could issue an occasional update rather than a static "broken" message.

  • AshleeLouise18 Ashlee Louise (@AshleeLouise18) reported

    Wondering if @Optus really don’t cancel plans in store and I need to call them to wait in a queue and give up or I was fobbed off?

  • KarlKleese The Obscure Cartoonist (@KarlKleese) reported

    And spellcheck doesn’t GAF either. It’s optum specialty pharmacy, not Optus, you stupid hack of software.

  • GuyWelch4 Crypto G (@GuyWelch4) reported

    @Optus Worst thing I ever did was get a contract with Optus, mobile coverage is absolute garbage loading basically any app or website takes 10x longer than Telstra.

  • barefootbloke Al Crystal 🇦🇺🏳️‍🌈🇬🇷 (@barefootbloke) reported

    @Optus why is it so hard to get some help? I have NBN and want to add VoIP to it. Nobody knows what to do and how to help. Your telephone support keeps hanging up on me. Your store staff say they can't help. What's going on??

  • yerqez sf yerqez (@yerqez) reported

    @Optus could u please fix my mobile data. 2-3 bars 4G and cant load anything. been like this for months 😐

  • KanteBeStopped7 Kanτε_ΣΖN 🇦🇺🇬🇷 (@KanteBeStopped7) reported

    Why ******** does Optus sport blow Liverpool and Klopp so much