Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 01/15/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • luciejones78 dante's inferno (@luciejones78) reported

    @Optus posted on a Facebook group about how bad optus is and someone who lives near by at Bardon said that a optus worker told them that they could cancel their optus plans at any time with no fees or charges as they know that optus coverage in this side of town is so terrible

  • AndrewMcClenag1 Andrew McClenaghan (@AndrewMcClenag1) reported

    @Telstra No I haven’t, but everyone around here has the same issue. Some are using Optus which gives very good speed from the same tower.

  • billygraveslfc William Newman-Graves (@billygraveslfc) reported

    @Optus any chance that I can get onshore support about reversing a payment that I was told via your offshore support (sic) it wouldn't be coming out of my bank? Absolute shambles of a Telecom service.

  • Dollaryd00s Sam (@Dollaryd00s) reported

    @AjaanMark not wifi but I've had trouble with Optus 4/5G the last few days

  • ChateauQuang Laird of Chateau Quang (@ChateauQuang) reported

    @allisonBeDemure @GrogsGamut I'm with Moose Mobile, which is an MVNO selling Optus 4G LTE. Coverage with Optus thru Central West, Hay Plain, Broken Hill area good. Spouse on Belong (Telstra's MVNO reselling part of their network - same service as Aldi - meh). BH to Balranald, she had some service, me none.

  • tsumgumi 「k」 (@tsumgumi) reported

    @Optus Home internet service. I’ve check the site and it says that there’s no interruptions in the area

  • franksting 16.702% South Coast Escape (@franksting) reported

    @wheelyweb Optus doing the same **** now. Giving free subs out and increasing the ads instead of increasing their prices. Failed product managers in charge.

  • RachGreenTweets Rachel Green (@RachGreenTweets) reported

    Hey @Optus I’ve been sitting with my Mum for 2 hours waiting for an urgent Telehealth appointment. The call just came through and didn’t even ring- went straight to voicemail because somehow the middle of Canberra is a black spot. Thanks for nothing. Epic #fail.

  • billygraveslfc William Newman-Graves (@billygraveslfc) reported

    @sir_alex52 @Optus They're a joke. The online help stats with how is your day going, while I help you I will do a health check on your account.....I don't need a health check, I need someone honest, reliable and able to help. Can't wait to transfer to another telco

  • LorraineLozza75 Lorraine@lorraine70 Save our planet. (@LorraineLozza75) reported

    @embee_art Used to whinge about Telstra, been with them since 18yo. Recently changed to Optus & really got something to whinge about now. The staff at local Optus shop said to use gmail as Optus email is crap. Great.