Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 01/31/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BraveBoar idealicfool@gmail.co (@BraveBoar) reported

    @Optus I am so fkn done with optus man. Litterally the only reason I stick with is the unlimited $5 data day, but your mobile data is so bs. Since June on different mobile phones with same sim, it will show full bars, but the internet just drops out. WTF am I paying for?!?!

  • seanmitchell88 Sean Mitchell (@seanmitchell88) reported

    @Optus It’s garbage so slow have sent a dm

  • peujeune WeAreTheLuckyOnes (@peujeune) reported

    @Optus @arose62 Kinda funny how it’s a “nsw problem” when I’m in SA and getting the same bullshit. Maybe it’s just an “Optus problem”.

  • Damo31407306 Damo (@Damo31407306) reported

    @h3rbu1es @Optus please help what Herbules is depicting here is what happened to my internet after he punched it right near the antenna. It started to make funny noises (sounded like snoring) and was on the ground like mr Woodley is in the photo. It brokey. Any recommendations to fix this?

  • IamMikeyD_6 MD (@IamMikeyD_6) reported

    @red_eyed_goat I loved Foxtel when I had it, but I just “legally” download stuff now. How is it for sports now? I’ve got Kayo, Optus, Stan and Paramount for sports. It’s a real cluster ****…

  • lukepar21 Luke p (@lukepar21) reported

    @Optus I spoke with a customer service representative today and they were very rude and impatient. I called to get my grans sim card activated and he kept telling me in an angrily tone that everything was fine and it's all set up and when I asked for a manager he hung up on me!

  • ChloeJule Chloe ✨ (@ChloeJule) reported

    @Optus how has it taken you this long to fix the mobile phone tower?! People have to get up and go to work today and have no phone service! That’s absolutely ridiculous.

  • allconsuming Kim Berry (@allconsuming) reported

    @Optus hi there, just wondering if there are problems in/around Narrabeen due to the storm? We’re getting little to no coverage.

  • arose62 AndrewR (@arose62) reported

    @Optus My WiFi modem connects to the same Optus network which failed, so that would be an unhelpful suggestion, unless WiFi networks all secretly talk to each other, passing messages and calls along until they reach a working network

  • fairyfloss32 Flossy (@fairyfloss32) reported

    @optus looks like you are down. No internet connection for past 15 minutes in North Sydney area. Thankfully phone on Vodafone.