Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 02/07/2026 10:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ruaryan mark ryan (@ruaryan) reported

    @optus support. I am an optus mobile customer and need to turn on roaming. I am currently overseas so cannot visit a store, the Optus customer service portal does not work for me ( never has) and I can’t use Messaging as can’t log in. Can you help?

  • jessica_wilson Jessica (@jessica_wilson) reported

    Does anyone have an alternative phone service that doesn't support **** face @Optus with comparable prices? #optus #fuckoptus #auspol also **** gladys.

  • LadyPenelope66 Curious me (@LadyPenelope66) reported

    @ShababHossain13 Not happy with Optus. I do@not want an answer crease in data or a new plan. I never use that much data . My complaint is they have not made it easy to reduce or change existing plan. Impossible hold for hours #communication_ombudsman

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @myronmy9 @Tiger2047 @Optus Look if you don't burn through a lot of data, even the 12 month prepaid plans from Optus/Telstra, or their resellers like Boost/Coles/etc aren't bad - and hey, you've prepaid and locked in that deal for 12 months :-)

  • Caitybahhh John West [TUNA] (@Caitybahhh) reported

    @fueledbyamy @Optus Hey yeah. I just checked mine it’s going up $4. I don’t even get phone service inside my apartment. Great that they’re giving me an extra 20g of data but I don’t use what I already have. I can’t even drop down my plan

  • Besscat bcat (@Besscat) reported

    @Optus overseas needing to update account - am in infinite loop of not being able to register but being unable to access help without being registered. Overseas contact number for you doesn’t connect. Halp 😭

  • Firedingo Firedingo (@Firedingo) reported

    Just to add more stress to my life, Optus are increasing the cost of my mobile service per mth from Aug 8th & there's nothing I can do about it. I'm off contract & to recontract would cost more than the $4 increase & result in a worse service unless I paid more 😡😑😥 #poverty

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported from Sydney, State of New South Wales

    @Tiger2047 @SulloAU @Optus The 'contract' says they can make changes with at least 30 days notice - and that you can cancel at anytime - that's what you agreed to. You can't find yourself locked into paying $49 one month and $89 the next - you can leave at any time

  • snarkywench Adele Walsh (@snarkywench) reported

    Optus just emailed me to say their increasing my plan by $4/month for 5G network. Their cost saving measures all involve me spending more money. This is bs.

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @Muted79 @Firedingo tbh I guess when you probably have a trillion different plans over 10 years and enough people being screwed over or getting billed weirdly, simplifying things to 7 plans can only help. Provided you get the 'value' from them vs Vodafone or Optus of course. And hey, month to month