Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 01/18/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hereforalaugh Hayden (@hereforalaugh) reported

    @Optus There'd be a lot less delays if it didn't take 4 attempts to get the problem sorted..... I hope the 4th attempt gets it sorted, assuming someone responds to it.

  • RickinMelb Not Likely 💉💉💉 (@RickinMelb) reported

    @Optus Again no service. Optus really needs to check is network coverage. Reported issue but no response. Network status claims ok but it's not.

  • JustINtime8522 JustINtime (@JustINtime8522) reported

    @AFL How about stop charging 60$ per ticket to watch Eagles play over at optus where more then 50% gets taken to support these vic clubs

  • jayppie ਸਰਦਾਰ ਜਗਪ੍ਰੀਤ ਸਿੰਘ (@jayppie) reported

    After being Optus user from last 3 years wanna upgrade my plan and device but it’s up-to 10 days now no any update about my delivery and support staff know nothing about, @Optus @OptusEnterprise

  • etbe Russell Coker (@etbe) reported

    @Optus please give an indication of the expected delay for the tech support call queue. Also please add a facility for a callback without having to provide username and password for people who have forgotten them.

  • LynneTownson Lynne Townson (@LynneTownson) reported

    @LesStonehouse @Optus Been having trouble with Optus for a few weeks now.

  • LesStonehouse Politic@l Spinner (@LesStonehouse) reported from Brisbane, State of Queensland

    Hi @Optus no internet since early this morning which means landline phone's not working.. we have a sick mother-in-law who needs to communicate with us.. could you please Mark this is urgent in the Mitchelton area cheers

  • iamshaunbailey Commander In Chief (@iamshaunbailey) reported

    Oh @Optus your customer service is still the bane of my existence

  • jimmythedragon Jimmy 🇦🇺🇩🇪🇿🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jimmythedragon) reported

    @Optus I have been waiting for someone from your Chat Support to contact me since 10:30am this morning re: NBN issue. Please help. #optus

  • ScientistBlood BloodCancerScientist (@ScientistBlood) reported

    @TheMuellerName If it’s been my phone, all I would have had was 2 bars of signal from Optus. In the third largest city in Australia.