Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 02/23/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (24%)

    Phone (24%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tempe_tweeter Tempe Tweeter (@tempe_tweeter) reported

    @Optus Thank you for your reply Meg, I don’t see why having been an Optus customer for a long time I would have had to confirm my identity. I found it so frustrating that I decided to become a Telstra customer.

  • jestrada_au James (@jestrada_au) reported

    @Denisey_pooh @ServiceNSW @Optus emailed and said both licence & card numbers were exposed and recommends applying for a replacement licence. The issue is that only changes the card number. We are not getting a replacement licence with a new licence number. Is this good enough is it? 🙄

  • Makucha Jo (@Makucha) reported

    @Optus is your app down? Why won’t it open??

  • just_danieln Daniel Nigro (@just_danieln) reported

    Anyone having trouble with making or receiving phone calls with optus? #Optus

  • BRiver444 Buster-River444 (@BRiver444) reported

    I'm a past Optus customer and received a call from the Optus Sydney Customer Initiative asking for personal details because I didn't have my account number. No need to change your licence and passport numbers? We need to change it because you can't trust crims and Optus.

  • Bigjimbeef1 Bigjimbeef (@Bigjimbeef1) reported

    The attitude from #optus seems to be we lost your data but it's up to you to fix our mistakes. #optusbreach

  • BrockH93 Brock (@BrockH93) reported

    @Optus wow your customer service has gone down since the hack even more… no one will tell me when my order is coming… I was even told tonight at 11:30pm it will arrive. No tracking & 6 hour live chat queues.

  • icurcards Michael (@icurcards) reported

    @SenSHenderson @SkyNewsAust @AlboMP Hang on. Didn’t your mob push back against it based on Optus’ opposition to reforms?

  • stevebr32769071 Steve (@stevebr32769071) reported

    @_AnthonyWA should never have been called optus……….in the first place….

  • sunsetriver88 Jax (@sunsetriver88) reported

    @abcnews @Optus still hasn't notified customers correctly. Via complaint, I found out they left out details (address, phone) that had been exposed that they never mentioned in the email they sent me. How many others may falsely think their address info is safe?