Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 12/23/2025 09:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Acting_Alone Acting Alone (@Acting_Alone) reported

    @Optus an inside source tells me Optus still don't really know how to fix the issue of the stolen ID, given the amount and particularly sensitive nature data taken. Is that why customers are still in the dark about what Optus are doing to assist them? #Optus #OptusHack

  • ReeDiamond2 Ree Diamond (@ReeDiamond2) reported

    @Marilynrules1 @abcnews yep ... they were .. :( ... it will be a HUGE problem for the country if name, birth, Drivers licences, were taken. Imagine hackers taking out loans in your name because they could prove your details ..! I wouldn't be surprised if Optus isn't getting ready for a class suit ...

  • Acting_Alone Acting Alone (@Acting_Alone) reported

    @Optus an inside source tells me Optus still don't really know how to fix the issue of the stolen ID, given the amount and particularly sensitive nature of the data taken. Is that why customers are still in the dark about what Optus are doing to assist them? #Optus #OptusHack

  • jalafaci Joseph Alafaci (@jalafaci) reported

    @Burgo0806 @me_dc @HullKiwi Yes you can apply to have your licence number changed. You have to fill out a form and go to a service NSW centre. Also take the email from Optus with you.

  • tresantes L (@tresantes) reported

    I’m a current Optus customer and just got notified of the data breach with an email addressed “dear former Optus customer” what a MESS

  • Lozza_037 Lozza (@Lozza_037) reported

    @DrSarahJWhite Given that you and others like you never signed up with Optus, never indicated acceptance their Ts and Cs, and weren't customers of Virgin at takeover ... this sounds ever so slightly like class action territory

  • deantregenza Dean (@deantregenza) reported

    @JPMasters @Jeremy_Kirk @Optus I just received a "Dear former Optus customer" email. It should be noted that I was a former customer of the Optus subsidiary Virgin Mobile.

  • Urchin_LMS citizen xx (au) (@Urchin_LMS) reported

    @RoyceRk2 #OptusHack handled badly Optus positioning themselves as the victim, when the real victims are the customers whose details were exposed by #Optus poor security practices Taking way too long to notify people Downplaying the seriousness This is a communication & planning fail

  • ariadne_quinn Ariadne Quinn 💉x5 (@ariadne_quinn) reported

    @Optus should be paying for 24 months of credit monitoring for every customer affected by their incompetence which led to the data breach. At bare minimum they should be doing this for the 2.8M who had their DL/passport numbers leaked #OptusHack #OptusDataBreach #optusfail

  • bejopil Bejo (@bejopil) reported

    Very excited to have received the hacking email from Optus. I am not an Optus customer.