Optus outages and service status in Matheson, New South Wales

Problems in the last 24 hours in Matheson, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

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  Adam Watson (@AdamWatsonv3mz) reported 1 minute ago

  @CrownedChaos_ The Optus is awful

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  Weerona Farm (@KalliopiOlympou) reported 6 minutes ago

  @Optus @alexblair_1 Same problem QLD 4520 ... low quality stream and constant buffering ... not happy Optus

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  💜⁷ ~🇦🇺 (@btsohteeseven) reported 6 minutes ago

  @googiespjm Optus! And I literally messaged them like x3 times a week telling them to fix my internet because it keeps cutting out!! I don’t understand this luck 🥹

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  AXXEPT (@AXXEPT_) reported 8 minutes ago

  @cxncretejngle SCAMS. report that **** to optus

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  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 8 minutes ago

  @DAM01983 @Optus Haveing the same problem they need to fix all their services I barely have phone coverage at all anywhere it just cuts down and says no service and the Internet is ridiculous dropping out all the time they find people up they can't maintain a service

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  The Content Factory (@tcf_updates) reported 10 minutes ago

  🚨 SINGTEL CUTS CEO PAY AFTER MAJOR NETWORK OUTAGES. Singtel has cut CEO Yuen Kuan Moon’s pay after a year marked by high‑profile network failures in Singapore and Australia. The company’s annual report shows his compensation fell 16.9% to S$6.8 million for the financial year ending March 31. The reduction came even as Singtel posted stronger profits, reflecting the board’s push for accountability after outages disrupted emergency services and affected hundreds of thousands of users. The pay cut follows several serious incidents, including a 14‑hour Optus outage in Australia that hit Triple Zero emergency calls and back‑to‑back disruptions in Singapore that left about 600,000 customers offline. Regulators opened investigations, and Optus accepted all recommendations from an independent review. Singtel says it is focused on restoring trust, improving reliability, and strengthening its operations. The company remains confident about its broader outlook despite regional economic uncertainty.

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  Val (@mightgetthere) reported 11 minutes ago

  @DevMohali @Ausbobsmit I have met some really nice Indians, and I have met some that want to rip us off every chance they get. I will never again deal with an Indian or a Pakistani in telecommunications. I’m not sure but I think Telstra and Optus are a bit gun-shy well.

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  Flarestar (@Druagamaniac) reported 15 minutes ago

  @Rusken__ @Teh_Jkr @Optus i miss the old days when for an emergency phone vodaphone had a prepaid $20 card that would last for a year

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  AAAAAGGGGHHHH!!!!!!!!!!!!!!!!!!!! (@slizeoo) reported 15 minutes ago

  @DumbFoxFurry Every single carrier is so *** telstra pre paid costs your kidney for a 7 day recharge optus is Optus and vodafone has garbage coverage in my experience

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  Joanne Jones (@JoanneJ37319580) reported 15 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.