Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 02/02/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark_Younes Mark Younes (@Mark_Younes) reported

    I’m all for Optus increasing there bills…. But give us a proper service ffs @Optus

  • ScootiePuffJnr Frizz Rizz 🌞 (@ScootiePuffJnr) reported

    Caleb Daniel loves taking down big fellas on Optus Stadium

  • DeziGregory Desiree Gregory (@DeziGregory) reported

    @ASheridanOptus @Optus Thank you, Anthony, Talia & Tigs for your assistance, informed product knowledge, & quality customer service. Finally the issue is resolved 👍

  • andre_hake Andy (@andre_hake) reported

    Seriously, **** @Optus... I've been on a mobile plan since they bought the Virgin Mobile accounts and had some phones with them before I went to Virgin. I needed a new phone, but you can only buy one on their site with a new plan. (1/10)

  • Nyasdad1 Nyasdad (@Nyasdad1) reported

    When you have been an @Optus customer for many years but sadly they have failed with their HUGE lack of customer care. 5 store visits, over 10 phone calls, 3 IT tickets raised yet no one seems to be able to fix a simple issue with has now left me with no service.. piss poor.

  • NessaJ89 Ness (@NessaJ89) reported

    Stupid Optus has got planned work in the area at work till May 2nd which means I have no 5G or anything to use my phone BUT one of my casuals saved the day with the store wifi which i didn’t know existed lol

  • APK272 Alex Kelly (@APK272) reported

    Optus turf looks awful

  • gdrosser Glynis Rosser (@gdrosser) reported

    @Optus How do I do that? I’ve sent it via your messaging service several times.

  • dazmelbourne Daz (@dazmelbourne) reported

    @zishisurboi @Optus Some of the worst design changes since the AFL launched their site about three years back.

  • SPlymptonele Sceptic Plymptonele 🇺🇦 (@SPlymptonele) reported

    So if a new Customer is not happy to provide documents on line then confirmation from a JP or a company representative should suffice. When documents ARE provided online then they should be immediately deleted once sighted. @acccgovau #accc #Auspol2023 @Optus