Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 12/17/2025 18:45

December 17: Problems at Optus

Optus is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • wa_cavedweller West Australian Cave Dweller (@wa_cavedweller) reported

    @yourfriendtuckz @MarkMcGowanMP @walabor I suppose I could umpire my wife’s outdoor hockey game to get around this stupid rule. No spectators at Grade C Summer Hockey but bring on 30000 at Optus Stadium!

  • WildRedElk S H (@WildRedElk) reported

    @Optus any update for the service situation for the 2447 area? Map says cable break.

  • Angus_Atkinson1 Angus the rocks Atkinson (@Angus_Atkinson1) reported

    I thought Telstra’s coverage was poor, I’m just finding out how bad Optus is around here. Went to town and EFT wasn’t available for anyone using Optus! I live 10 km from town, 3 km to an Optus tower but still crap service! Drop out and very slow. All talk no service. Frustrating!

  • ben_schram tehowl 🇺🇦 (@ben_schram) reported

    @9NewsPerth Load of crap. Can't have 10 mates over your house but all good rubbing shoulders with 50k others at optus stadium. Stinks of favouritism of big money 💵

  • Melissa22220 Melissa222 (@Melissa22220) reported

    @MonteBovill @abcnews Vodafone and optus not working for us but my sister on Telstra has connection

  • ScaryJerry_TTV Scary Jerry Gaming (@ScaryJerry_TTV) reported

    @Optus for someone who has been a customer for over 10 years, your customer service sucks just waited on hold for 30 minutes only to be hung up on and now have to wait in the ******* queue again! all because your app doesn’t work properly and has caused issues with my billing!!!

  • bigloser69420 Maddy :3 (@bigloser69420) reported

    never ever get an optus fetch box bc its the worst. horrible horrible ******* thing. turns off by itself and takes forever to load anything. lags all the ******* time. little to no functionality other than Netflix stan and YouTube. i actually hate it, it sucks so ******* much

  • LamillLoL Lamill (@LamillLoL) reported

    @BigFatMachine @Optus And none of them know what to do or how to handle the issue

  • liverpoolfcsyd Liverpool Fan (@liverpoolfcsyd) reported

    After 6 months of on going issues, I had to part-ways with @Optus #nooptus #optuswho

  • notporridge notporridge (@notporridge) reported

    NOT HAPPY @OPTUS. i understand the nbn going down with the flooding but not to have decent 4g here in jimboomba is unforgivable. Moved here in 2015 & had great coverage. With each "upgrade" to the tower its gotten worse to the point where its taken1/2hr just to get onto twitter.