Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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BJonGameDay
(@BJonGameDayShow) reported
@SW0RDIE @Optus Yeah that’s why I terfed them, too busy trying to get me to sign a new contract than fix my ******* Internet.
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BrownSquirrel
(@BrownSquirrel) reported
@VacuousNess @Optus @Telstra Great - not even. Well they did answer me and told me to let them know on here any time I was having trouble! I did tell them to talk to you since it was your tweet!
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Blaise Burrows
(@blaise_burrows) reported
@Optus hey I've paid my bill and my service is still restricted, can you help?
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David Williams
(@david_vacy) reported
@Telstra Thanks but after loosing several thousand $ and the stress of it. I have completely have lost faith in @Telstra . Hopefully I won't have to deal with you again. You're very lucky optus signal is a bit weak
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Mayara Melessi 🍪|🐝|🌋|🐭
(@mayzao_) reported
@Optus is there a contact number that can put me directly with someone from the financial support team? I’ve been waiting for 30mins now to be connected with someone online and if I call, there’s no option for me to chat to anyone. Horrible.
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Gowri shanker
(@Gowrish02182904) reported
Does @OptusNewsRoom @Optus : have efficient customer care executives ? My god ! Am struggling since hours to get a one single answer … hour on hour , sent all my documents all they need , no one has a clarity.!!! Very bad and my much upset with @OptusNewsRoom
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Lizzie
(@eripoll10) reported
Seriously @Optus I’ve been with you guys since 2008 & with your lagging of customer service and the amount I spend on the phone with your tech team you’re really making me wanna change providers. 😡 #NotHappy
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Neal
(@RealNoebuck) reported
@Optus, my accounthas been hacked and ported. The hacker is currently attempting to take all my savings and your customer care team was terrible. My fraud #100737832 is Can you rapidly assess my account and put a block on everything.
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Neal
(@RealNoebuck) reported
@gmail my gmail has been hacked via my phone, can you help me secure my account @Optus is not helping me at all #help #cyber #Optus
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civilengineer
(@civilengineer) reported
@NBN_Australia I appreciate your response, but fixed wireless is my only NBN option, but it is severely limited. My work-around keeps me sane: a small monthly fee for the portable 4G Wi-Fi. I have no faith in an Optus/NBN solution, men on the roof again for no improvement. A **** system.