Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Optus
Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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I-am-Medusa 😷☮️💉💉💉💉🕯🌊
(@JustSaying8888) reported
If Optus had paid the 1.5 and in the interim followed the money trail, this massive breach would never have occurred. But gladbag wanted to give it to Daryl
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𝐉𝐄𝐒𝐒.
(@damedesfIeurs) reported
@samuelclvflin WHAT ********. That is so wild. Still don’t care, I want out of Optus after this. It’s too risky and I don’t trust anyone. 🫠
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Andrew Waugh
(@MAndrewWaugh) reported
Leading on from this, @Optus has poisoned the authentication well in Oz. The leak is so large, it's hard to see how any organisation can now use any of the compromised information (in particular DOB) to authenticate a customer. To do so would be arguably negligent.
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Bohica
(@Bohica95338120) reported
@Optus @RunnerSA18 What a joke 🤷 The CEO should resign after allowing such a security breach in Australia's second largest telco. I'm guessing this was a API Dev environment connected Production Customer data assets for Consumer Data Right program that is rolling out for Telcos in Australia
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Elvis Costa
(@ElvisCostaLives) reported
@ClareONeilMP @PatsKarvelas Hey mate, is there no regulator capable of fining Optus for this Incompetence? Self regulation BS doesn't work.
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Enough is enough🎓
(@2468whodinni) reported
@50acrewoods @PlumberAlberta Australia’s Optus network was hacked and millions of users personal information was leaked. You honestly believe that can’t happen with a travel app or digital ID?
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CreakingGum 🎗🐨🌳
(@CreakingG) reported
@RonniSalt @Optus I'm fascinated that every time Corporations are found out, the role of explaining it to the press is given to a woman. The trend has been there since James Hardy. What is that? Soften up the bad news?
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OverDystopia
(@pandemicamanda) reported
@BelongAU Hi, I’m looking at your internet plans as a soon to be ex-Optus customer. It seems there’s no way to contact you prior to joining, is this correct? How’s that working for your sales?
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Jyckel C
(@CavillJyckel) reported
So which phone/internet company should I switch to now that OPTUS are the worst? I moved from Telstra to virgin .. Optus bought virgin …
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Service NSW
(@ServiceNSW) reported
@CarmineD Hi Carmine, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, if they have been impacted. Affected customers who need to replace documents can contact the ID Support NSW team on 1800 001 040 from Monday to Friday (9am to 5pm).