Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Matheson, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Average Alexis ⁷💜
(@averagealexis95) reported
—long and VERY frustrating messaging conversation via the @Optus app I was getting nowhere and having to explain the situation over and over again. So I dmed @Optus via Twitter and Facebook and finally managed to get the issue resolved almost immediately. One problem solved—
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Leroy Brown
(@LeighroyH) reported
@Optus I’m an existing customer and you just sent me an email with a plan “recommended for you” that is costs more and includes less data. Please explain??
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CaffèAficionada☕
(@CaffeAficionada) reported
@Optus many of us don't have the option to roll over our data, so, why can't YOU automatically donate customer's unused data instead of very few individuals doing so? So much obviously goes to waste 😕
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Badger 🦡
(@Badger_tbg) reported
hey @Telstra how ******** can i run a business when you have disconnected my phone?? nothing overdue no reason.. @optus do you guys want a business account? I'm sick of this **** #customerservice #terribleservice #business
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Karl 💉💉
(@fubarhouse) reported
I decided to get a device via Optus recently to find out how their customer experience is... And something as rudimentary as changing payment details - or even paying - is literally a headache...
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Grim
(@Grimjobxox) reported
@Mattox_81 @xDOCTAx Ahhh already running a bridged modem into a router, cool. Wouldn't be surprised if that optus Sagemcom is holding the speeds back, a quick temp fix is to do a factory reset on both your modem and router as long as you have your PPPoE password from your ISP since they use logins.
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Nic M Bell
(@Bell1Nic) reported
@Optus fix my internet
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Mitch Sullivan
(@MitchSully) reported
@Optus guys your 5G service is dropping out every few minutes at Charlestown nsw.
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Consult a Criminal
(@consult_a_crim) reported
@Optus KML when Kevin rang, about my complaint he had no idea what my complaint was about yet said he did, tried to sell me same package as I complained about, hung up on me and sent SMS & email he had resolved my issue? How can I get copy of phone call? @TelcoOmbudsman
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Richard Bailey
(@minrdi) reported
.@Optus OMG shocking 5G WiFi connectivity all week. Speeds have slowed to a crawl and constant drop-outs. Apparent fault / maintenance is taking ages to fix - what gives?