Optus

Optus Outage Report in Matheson, Glen Innes Severn, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Matheson, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Matheson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Matheson, Glen Innes Severn, State of New South Wales 12/13/2025 08:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardEdinger Richard Edinger (@RichardEdinger) reported

    @AshRogers3 @shanemcinnes @sameolds8485 In 30 plus years of regularly going to sport at Subiaco Oval, Optus Stadium, WACA, MCG, Docklands, Olympic Stadium and Ballymore and seen plenty justifiably thrown out for being idiots, I have never seen what you claim.

  • ThirdGenBVMite TheTrident (@ThirdGenBVMite) reported

    @Optus customer service is the worst! There was no network in my area for 15 days due to a tower upgrade. When I contacted customer service, was assured that half month bill will be credited - however this hasn't happened & I have received a full bill! #Cheaters

  • CRPEDIEMS ً (@CRPEDIEMS) reported

    @inurorbits i get service literally everywhere while ******* with telstra and optus gotta stand next to the tower to get some

  • Qldstew Bat’s (@Qldstew) reported from Tweed Heads, State of New South Wales

    @Telstra BOTS ARE NOT THE ANSWER! I applied to Telstra to establish a broadband at my new address before December 5! I now a month later have a house full of teenagers in a rainy day and no ******* internet! Why can Optus or vodaphone provide fast service, and Telstra not?

  • bobby_ellen Bobby (@bobby_ellen) reported

    @Optus Hi Serena, not your fault! Honestly at this point I’m just waiting for my contract to end and ripping because it’s not worth the headache. I can’t imagine how frustrating it is to be customer facing and dealing with the blowback from such an awful@website experience.

  • AlexLacazetttee 🔴⚪TicklishTierney🇦🇺🇦🇺 (@AlexLacazetttee) reported

    Anyone got a reliable stream link for the Newcastle game? Optus sport doesn't show Cup games and my usual stream is down. Plz help🙏🙏

  • markbookatz Mark Bookatz (@markbookatz) reported

    @Optus @NBN_Australia my internet connection has been down again this whole weekend. Nobody gets back to me. No way to escalate this. You offer a disgraceful service

  • poocow Steph Betts (@poocow) reported

    @ItsFleeceKing Invest in an aldi sim - stream off that sim on your spare phone and you might have less network drop outs. It would also stop you reaching your cap on Optus. Being the first to receive events is a huge win to stream.

  • Picketer Tim Lyons (@Picketer) reported

    @Optus Can someone call my wife, who has power of attorney filed with you & has an Optus pin but she can’t register for the bills? Monica Linehan is 0419510937. Service is 1 Durham Crescent Hoppers Crossing. (She has been trying for days to get a bill - just gets an email it’s unpaid.)

  • GlennHampson Glenn Hampson (@GlennHampson) reported

    @Optus Just an honest appraisal as a customer but thanks for the feedback of alternate actions.Recently taken 5 attempts on the phone just to get a satchel to return my unneeded modem to you.