Optus outages and service status in Michelago, New South Wales

Problems in the last 24 hours in Michelago, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Michelago, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ColonialYobbo (@ColonialYobbo) reported 7 minutes ago

  Internet services provider is not solely @OPTUS, and even your damn website APP for submitting incidents stalls. Less focus on sponsorships, more focus on infrastructure and upgrades might help you actually retain customers and offer a decent service.

• 
  Asim Abdel Moamen (@asim_abdel) reported 7 minutes ago

  @optus_help Hi Asim, we have referred your complaint relating to Potential Sales Issues. Your ref. number is 1004334084. A Customer Resolution Expert will contact you within two working days. Its been more than a week and no update from optus.

• 
  Scrumblebum (@scrumblebum1) reported 8 minutes ago

  Resides Telstra what’s the best telco provider in Australia . @Optus are the worst? What about vodaphone???

• 
  Bodgie Steve (@BodgieSteve) reported 9 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  John Cas (@moresunshine_1) reported 10 minutes ago

  @OMGTheMess The problem is, if the Libs got in whilst that program was being rolled out: today's batteries would be replaced with traditional car batteries, older inverters would be used, they pull ye ol optus cable and repurpose it for electrical wiring. Solar replaced with wind etc...

• 
  Nina Nikolic 💫 Kerri (@kidkerrigan) reported 10 minutes ago

  @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

• 
  Bobby M (@BobbyMPharm) reported 11 minutes ago

  @Optus network between Ballarat and Melbourne… absolutely woeful! Switched from @Telstra last year, not sure it was the best decision… although they weren’t much better. 3rd World network. #shameful #dobetter

• 
  Runyonesque (@Runyonesque3) reported 13 minutes ago

  Don’t subscribe to @Optus the signal is total shite 🤬

• 
  Benji Slater (@bennymcslats) reported 13 minutes ago

  @Telstra It’s not been a short term outage issue. It’s been a problem for an extended period of time. I have customers that come into my office and anyone with Telstra can’t access our app/website due to poor service. Optus and Vodafone customers are fine. I have to provide the clients with wifi details just so they can interact. It’s substandard.

• 
  Perla (@P__WalleyXx) reported 13 minutes ago

  @Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?