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Optus Outage Report in Michelago, Cooma-Monaro, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Michelago, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Michelago, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Optus

Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 39% Internet (39%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanWThompson
    Dean Thompson (@DeanWThompson) reported

    @Optus If I try to log in my phone I get "Sorry we are having technical difficulties" - I don't get any information on how to fix it. It has been like this for a month.

  • DeanWThompson
    Dean Thompson (@DeanWThompson) reported

    @Optus When I log in on a computer I get sent the confirmation code and am seemingly able to login but when I click on "my account" I am asked to log in again. How am I able to fix this? as above , I am unable to call as I am abroad.

  • macktruck81
    Cheese Sandwich (@macktruck81) reported

    It's wild how far the customer service at @optus has fallen.

  • whatsbestnow
    John Wallace (@whatsbestnow) reported

    @Telstra why are your international roaming offers so bad compared to @VodafoneAU and @Optus you force people to port their numbers, you must know people do this and you don't care.

  • Reynardo_red
    Reynardo the Fox (@Reynardo_red) reported

    @optus I am trying to access the online chat facility for a simple technical non-account related question. It insists I have to identify myself, but the identification form will not accept my date of birth (something I've entered so many times before). Is there an issue?

  • Anthony_Klan
    Anthony **** (@Anthony_Klan) reported

    Major new scandals re Optus on the way, including allegations about chair Phil O’Sullivan (hired Glads Berejiklian). Optus “media team” won’t answer O’Sullivan questions - or even confirm it’s put them to him. Very serious issues, going to national security, inc AUKUS.

  • dumie12
    Dumisani Dexter (@dumie12) reported

    @perthsteve @Optus They never get tired. Always trying I feel for the elderly who are more vulnerable to scammers.

  • fairy196213483
    Mavis D (@fairy196213483) reported

    Another fail @Optus. New $5 roaming means you have to re-activate everyday. Log into app, to re-new, but is has message to say rollover is automatic. But it’s not. So I am having to message customer service every morning to re-activate, while travelling overseas. Explaining to a

  • allthemims
    m ✨ (@allthemims) reported

    optus make you jump through three hoops on fire while juggling six clubs riding a unicycle to cancel an account because you're moving overseas

  • EckMick
    Mick Van Eck (@EckMick) reported

    @Optus Experiencing some issues? I managed to get through to someone in business sales who said I was in the wrong department and promptly hung up. Give me a call within 24 hours or I'm moving ALL my plans and mobiles to a service that can, at a minimum, provide an account manager.