Optus Outage Report in Moura, Banana, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Moura, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (19%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (7%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Bea, maker of ruckus 🏳️🌈✝️
(@BelindaJoy79) reported
@Optus Nah, I’m not going to DM you. I’m just going to flat out publicly say you need to staff your call centres and chat service adequately. Currently you don’t and so we all wait for hours for responses. But your bosses already know that more staff would solve the issue. Do better.
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BethinCanberra
(@ElbK19) reported
@janine_hendry Optus 💯does not care. All bills and reminders are on time. That is all Optus cares about. NBN goes down - they try to distract you with irrelevant modem checks - just admit you don’t offer 24/7 coverage.
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David Branch
(@dbranch9) reported
@janine_hendry The only way I ever got a response was to troll them on Twitter. Include @Optus in your tweets detailing the issues and lack of response.
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Coburn 🔞🇦🇺
(@coburn64) reported
Optus network is down apparently, only getting SOS/Emergency Calls Only reception… Hrm.
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Just_Some_Bloke
(@Just_SumBloke) reported
@janine_hendry Optus have one if the worst customer services ever. With them years ago and I see they are still as shocking.
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Adam
(@cyberrage) reported
@STEVEFI14205588 @janine_hendry @Optus Spend another 10 hours on chat to report- no thanks. The in store staff have confirmed this is not uncommon, they can log a ticket to local agents who will contact you for certain issues
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KL
(@BeWeirdMaskUp) reported
@janine_hendry I found a Telstra shopfront that is owned and run by Telstra(not a franchise). The service was exceptional. Im one happy customer. I will never recover the time lost trying to get help from Optus.
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Ray Madden
(@RaymondMadden13) reported
@janine_hendry I spent about 5 hours with optus and samsung yesterday trying to get a real person, not a chat bot, to help me, got there in the end, but lord I was frazzled ...sigh
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Ira Snave
(@IraSnave) reported
Internet is down at work again. Likely our Optus modem. Which they just keep telling us to reset. Might just leave it off for the entire day and live in quiet bliss.
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Carole-Interrupted 🐝
(@Carole3912) reported
@janine_hendry @RedJules4 They’re the worse. I was on hold for an hour when I finally thought I was connected I could hear the call centre staff laughing & chatting until someone realised and hang up on me. Optus Call Centre is the worse.