Optus

Optus Outage Report in Moura, Banana, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moura, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moura, Banana, State of Queensland 01/22/2026 19:25

January 22: Problems at Optus

Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bdrinkwater Marcellus Wallace (@bdrinkwater) reported

    @Optus This has occurred on a mobile connected to optus 4g tower and a dongle connected to same. Its not isolated to one device. As I said, I already checked the usual suspects, your outage page tells me there is nothing down.

  • JonDeeOz JON DEE (JonDee.com) (@JonDeeOz) reported

    I’ve been waiting for an @Optus tech person to call me today. #Optus customer service told me I‘d be called. Nobody called... such bad customer service. I was cut off in 2 video meetings last night when the #NBN totally dropped out. 3rd world Internet and service here in Oz🤔

  • Kevin42894718 antiagentorang (@Kevin42894718) reported

    Never ever work with Optus network again, and will never recommended anyone to choose Optus. It’s worse **** network ever.

  • SquizzRadical Antifa Squirrel Training Officer (@SquizzRadical) reported

    @allthingsct @Optus OMFG! That’s HORRIBLE! What the ...?

  • Man_Upstairs Robert Miller (@Man_Upstairs) reported

    @Optus This is normal. My internet has been like this since we signed up three years ago. The last time I asked for help, I got told, “upgrade your plan.”

  • NewcastleGardia ☂ Newcastle Guardian🇦🇺 (@NewcastleGardia) reported

    @LisaMic75251596 @InnesKay THAT Optus one has been the rounds for sometime now. There's also a very real looking active "PayPal" email. NEVER answer anything like this, unless they have you full/correct name, and even then think twice. Scams mostly address dear user or similar.

  • KArandjelovic Katarina Arandjelovic (@KArandjelovic) reported

    @Optus the rigidity of the customer service team is out of this world. Resetting a SIM when the person (a) has no reception to call and (b) no store nearby is impossible. This needs a better solution!!

  • hayleymcn76 Hayley McNamara (@hayleymcn76) reported

    @Telstra worst service ever. Placed order for new internet on 23/11. But modem not delivered. Rang Tues and Wed and guaranteed delivery by 11/12. Still no modem. After 90min call told only solution is to go to shop and pay $216. @Optus solved issue for free in 10min - awesome

  • JuliaIrwinator Julia the Irwinator (@JuliaIrwinator) reported

    @Optus My phone is down again. Going to switch to @Telstra

  • allyssan_iris allyssan iris (@allyssan_iris) reported

    iphone 7 was probably the last apple product i was totally hyped about. after that it’s just “damn, my optus/vodafone contract ended again” 😪