Optus

Optus Outage Report in Moura, Banana, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moura, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moura, Banana, State of Queensland 01/18/2026 01:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • benjmiles BenMiles (@benjmiles) reported

    @Aussie_BB I have been informed by someone that you have chosen to go with @Optus as your mobile carrier instead of @Telstra Please say this isn't so. Optus sucks where we are so Telstra is the only option. You'll lose customer's because of this decision.

  • neilgore Neil Gore (@neilgore) reported

    @Optus excellent service provided by Optu today. If it wasn’t for 38 min wait and multiple messages from experts/specialist and a busy supervisor who didn't have time to come on the phone, wouldn't have saved myself 50 bucks moving to @coles mobile. After 5 years, bye bye Optus.

  • flick2001 Flick (@flick2001) reported

    @Optus Turning everything off and on again worked, I should’ve tried that first, thanks for your help!

  • CLeewai probabilities and possibilities, never certainties (@CLeewai) reported

    @RSN927 @AFL U shoulda all seen this **** coming. Not considering Optus stadium for the rest of the games was just dumb. Who are these clowns running the show???

  • redambition wearadamnmaskambition 😷 (@redambition) reported

    Hey @optus what’s the SLA for a tech support case allocated to L2 support? I think I’ve isolated what’s causing the issue but L1 keep telling me to wait for L2 to call me back.

  • __tim_c tim (@__tim_c) reported

    @Optus I'm not frustrated with interruptions. You always announce work but our signal has never improved over the last 2 years and data speed is still slow too... you have not improved any optus signals in paddington

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @Optus It's now Sunday morning. No mobile reception in the area. During a lockdown. With a vulnerable community that at the best of times is reluctant to contact health authorities due to language/ cultural issues. You've cut our mobile service.

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @Optus So I've just had a reply from Optus telling me mobile reception for a locked down, vulnerable area will be fixed within 10 working days. Mark this - if there is an outbreak in Carlingford many residents won't have mobile access. Many won't have internet access.

  • Nikkikey53 Nikki key (@Nikkikey53) reported

    @optus hi there, is there an issue with wifi In Glebe? Our wifi isn’t working.

  • __tim_c tim (@__tim_c) reported

    @Optus All done.... still poor quality network. Wife on telstra.... same phone... has great cover and speed. Troubleshooting once complete gives indication your network won't improve and any inconvenience in cover will be just that.