Optus

Optus Outage Report in Moura, Banana, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moura, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moura, Banana, State of Queensland 03/14/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (35%)

    Phone (35%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mackopiu mack (@mackopiu) reported

    @Optus home is 10km out of Sydney CBD and for hardware that has no moving parts (NBN) it sure does break down a lot. Jet engines are more reliable than your coax cables oh and my phone gets 3g only most of the times 10km out from CBD. 3rd world countries have better internet

  • ultraman_tae Mr.Ultraman Taro (@ultraman_tae) reported from Sydney, State of New South Wales

    I've been using it for 4 months, but I've been suspended 2 times for unknown reasons and no paid balance. The staff couldn't help me. So I lost more than 1 week of usage. @Optus

  • starstuff68 🌌 The Nightly Shore 🌌 (@starstuff68) reported

    @Optus I'm sure I'm not the first person to point out what a massive failure your app is as a service option. Before you launch an app, get your top executives to test it, and see how they like having hours of their time wasted.

  • robgarth Rob Garth (@robgarth) reported

    Someone at @Optus needs to rethink their marketing speak. “Good news, we are upgrading our network. Oh by the way you will experience outages while we do.” This is not good news. Let me help you “We are doing required network maintenance and unfortunately it may cause an outage”

  • blimeyoriley7 andy riley (@blimeyoriley7) reported

    Once again @Optus manage to raise the bar in appalling service. Constant poor advice & incorrect guidance resulting in no service for a week. Your service agents show no interest in trying to fix the situation. Time to start looking at other options - @Telstra or @VodafoneAU ?

  • headkittens Phoebe says "**** Labor" (@headkittens) reported

    optus’s network must be eating **** today, having so many problems with my net 😤

  • miss_mines Jas Mine (@miss_mines) reported

    @Optus Interesting how your solution is to propose that I sign up for notifications… which I cannot receive because I am regularly without service. This is unacceptable. I am not happy. This outage is having a hugely negative impact on my ability to perform my job and manage my life.

  • freddstid whisaldolf (@freddstid) reported

    @Optus there's mobile connection issues in taree. Can't call or do anything

  • BJssoR Ben Ross (@BJssoR) reported

    @cwp3004 @Optus @benschued Yup same here , just about every app has been slow and not loading at all today

  • intrepidfear Intrepid Fear (@intrepidfear) reported

    @Optus I just need to cancel my damned service. Your cancellations department apparently didn’t have access to that function apparently and on hold for over 40 minutes. Your support team are a disgrace.