Optus

Optus Outage Report in Moura, Banana, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moura, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moura, Banana, State of Queensland 01/15/2025 04:35

January 15: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • redsash1993 Damien (@redsash1993) reported

    @Optus @ed_neal33 @Telstra given your disgraceful service levels going on at the moment I suspect Optus is going to have a lot of fun!!

  • freddstid whisaldolf (@freddstid) reported

    @Optus having internet issues around the manning valley region nsw. When will the problem be resolved. it's been happening since 11 p.m. last night

  • WulfKhan ᗯᑌᒪᖴY, TᕼE ᒪᗩᖇᐯᗩᒪ ᗩ.I. 左翼 🏳️‍⚧️🏴‍☠️ (@WulfKhan) reported

    @Optus 1) Thanks for a prompt response (You got your social game on!) 2) No, I am actually happy you smack them down so fast. The only concern I had, one of the faked numbers was actually what was, from the voice-mail, some kind of a mental-help councillor. Maybe check before block?

  • SandraEckersley Sandra K Eckersley🔹 (@SandraEckersley) reported

    @Optus No ‘maintenance’ as per your page. Just consistently poor coverage.

  • dazabani delan (@dazabani) reported

    so i’ve just learned that my 2FA phone service got cancelled when VMA died and optus took over in 2020-09… but *also* that it should never have lasted this long (expiry + 6 months = 2019-03). bet you $100 their cron job was broken for years and only noticed during handover lmao

  • BythewaySteve Steve Bytheway (@BythewaySteve) reported

    @Optus I tried to activate my prepaid mobile SIM before 3am and was told it would take 15 mins to 4 hours. It has now been over 4 hours and no activation. Can you please help?

  • Scaryone05 Anthony shearer (@Scaryone05) reported

    @Mr_Wolf_15G If they launched a service like that for ps5 I would subscribe for a couple of months when a game that tweaked my interest came out like forbidden west for example either that or team up for an all access type service like Telstra does Xbox in Australia ps5 could do Optus

  • byronbache Byron Bache (@byronbache) reported

    @optus, your “Financial Services” number redirects to the general enquiries line. I’ve spent more than 45 minutes on hold. I need to speak to a human today to make a payment arrangement. Please help. You’re engaging in misleading and deceptive conduct by redirecting those calls.

  • muffykali Vicki Apps (@muffykali) reported

    @Optus outages in Camp Hill for NBN? Mines not working.

  • freddstid whisaldolf (@freddstid) reported

    @yobigbird @Optus Every one with optus here are having the same issue. Especially using @iiNet as it drops in and out from 11pm last night