Optus

Optus Outage Report in Moura, Banana, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Moura, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Moura, Banana, State of Queensland 01/21/2026 11:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RSSMK786 Mairaj Khan (@RSSMK786) reported

    @Optus Hi my wifi not working still not i have restarted my modem ten time i live in Macquarie Fields nsw 2564 and try calling at 6:50 pm and was told that this service is only monday to friday 8 am to 8 pm my number is 0449686761 look in to it plz

  • iheartguitar Peter Hodgson (@iheartguitar) reported

    Anyone else having @optus internet trouble? Home 4G is out and I can’t log in even on my non-Optus phone in either the browser or Optus app, and the network disruption site isn’t loading.

  • alan_in_oz Alan Barlow (@alan_in_oz) reported

    @iheartguitar @Optus Atrocious. Absolutely 100% rubbish service.

  • alan_in_oz Alan Barlow (@alan_in_oz) reported

    @iheartguitar @Optus My NBN cable has been ripped down by a passing truck, because NBN didnt install it high enough. Now I cant even get to Optus to find out whats happening because the Optus service is compromised. I hope they dont expect to send me a bill this month!!

  • ormaybejustrex Mez of Griffynsville (@ormaybejustrex) reported

    PS - I did phone Optus, but as noted, Optus was unable to help, even to identify the account or address to tell me if it's Optus who can fix the phone line that's been accidentally cut (by a neighbour's gardener) today or if I should call someone else.

  • shakilh90191954 billion star (@shakilh90191954) reported

    @MissMCatlady @Optus I don’t have any network for last 5 days, while I’m at overseas and now I can’t even contact 😞😞😞

  • AlexG_au Alex (@AlexG_au) reported

    @iheartguitar @Optus My 5G home internet is down

  • Azure22221 Azure 🇦🇺💉💉💉 (@Azure22221) reported

    @pacman_vs_jesus @Optus Have to disagree. Optus response is v quick. I do a smart chat whenever I have a problem or query.

  • HDoucas Honor Doucas (@HDoucas) reported

    Appalling customer service from Optus. Apparently maintenance was being conducted in Melb Eastern suburbs during March but no communication to customers. Major disruptions to our household when we are working from home. Will be returning to Telstra.

  • nerdrhage Geek Of Oz (@nerdrhage) reported

    @Optus Like the last three times that you said you'd help, and finished with saying, you had no clue how to help and dont know when the maintenance will end. and I got one date that it'd be 25th March, that was 3 days ago.. but sure, I'll send a DM anyhow.