Optus outages and service status in Mudgee, New South Wales

Problems in the last 24 hours in Mudgee, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mudgee, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kelly (@Kelly26552573) reported 3 minutes ago

  @blu_boys @Optus Switch to Amaysim. Half the price still on the Optus network. You can take your phone numbers.

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  Munkeh ♀️🇦🇺 (@munkehsoup) reported 5 minutes ago

  I ******* HATE OPTUS AND THEIR OUTSOURCED "CUSTOMER SERVICE" SO ******* MUCH. Talk about ******* unintelligible ******* morons. **** you Optus! Eat my ******* arse!

• 
  Mark Symons (@SymonsYahoo) reported 7 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Geoff (@GeoffPAus) reported 8 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  J Labs (@jnj_pro) reported 9 minutes ago

  @Optus The advise didn't help. Can @Optus explain why already logged in users still need to do identify verification form as well as verification code. What security concerns the process actually addresses? Compared with putting unnecessary burden and waste time for users.

• 
  Optus Help (@optus_help) reported 13 minutes ago

  @zanekyal Hey, Nicole. It appears that the screenshot shown captures a partially completed Speed Test for your connection to the Optus Mobile Network, as opposed to the same Wi-Fi connection as your TV. We would recommend connecting your phone to the same Wi-Fi connection and completing this again. Should there be any further concerns after this, please don't hesitate to send us a Direct Message, where we can verify some additional information and assist further. - Dillon

• 
  Anoop Z (@anupelectro) reported 16 minutes ago

  @KobieThatcher It is same with Telstra Optus and Vodafone. Network monitoring is also done from India.

• 
  Candour (@Candour100) reported 17 minutes ago

  @blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.

• 
  Joseph (@josephinvesting) reported 18 minutes ago

  In what they claim is a world first, $NOK and Optus used a robot dog to measure mobile coverage and design 6G networks. They also conducted a 6 GHz spectrum trial, in which a user could download a 2 hour HD movie in just a few seconds, or support over 140 simultaneous 4k video streams.

• 
  Charlotte Lavelle (@traderlavelle) reported 18 minutes ago

  Is it just me, or has Optus 5 been seriously dumbed down? I feel 4.8 was way better.