Optus

Optus Outage Report in Mullumbimby, Byron Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mullumbimby, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mullumbimby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mullumbimby, Byron Shire, State of New South Wales 01/22/2026 19:40

January 22: Problems at Optus

Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Mullumbimby, State of New South Wales

Latest outage, problems and issue reports in Mullumbimby and nearby locations:

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • averagealexis95 Average Alexis ⁷💜 (@averagealexis95) reported

    —long and VERY frustrating messaging conversation via the @Optus app I was getting nowhere and having to explain the situation over and over again. So I dmed @Optus via Twitter and Facebook and finally managed to get the issue resolved almost immediately. One problem solved—

  • LeighroyH Leroy Brown (@LeighroyH) reported

    @Optus I’m an existing customer and you just sent me an email with a plan “recommended for you” that is costs more and includes less data. Please explain??

  • CaffeAficionada CaffèAficionada☕ (@CaffeAficionada) reported

    @Optus many of us don't have the option to roll over our data, so, why can't YOU automatically donate customer's unused data instead of very few individuals doing so? So much obviously goes to waste 😕

  • Badger_tbg Badger 🦡 (@Badger_tbg) reported

    hey @Telstra how ******** can i run a business when you have disconnected my phone?? nothing overdue no reason.. @optus do you guys want a business account? I'm sick of this **** #customerservice #terribleservice #business

  • fubarhouse Karl 💉💉 (@fubarhouse) reported

    I decided to get a device via Optus recently to find out how their customer experience is... And something as rudimentary as changing payment details - or even paying - is literally a headache...

  • Grimjobxox Grim (@Grimjobxox) reported

    @Mattox_81 @xDOCTAx Ahhh already running a bridged modem into a router, cool. Wouldn't be surprised if that optus Sagemcom is holding the speeds back, a quick temp fix is to do a factory reset on both your modem and router as long as you have your PPPoE password from your ISP since they use logins.

  • Bell1Nic Nic M Bell (@Bell1Nic) reported

    @Optus fix my internet

  • MitchSully Mitch Sullivan (@MitchSully) reported

    @Optus guys your 5G service is dropping out every few minutes at Charlestown nsw.

  • consult_a_crim Consult a Criminal (@consult_a_crim) reported

    @Optus KML when Kevin rang, about my complaint he had no idea what my complaint was about yet said he did, tried to sell me same package as I complained about, hung up on me and sent SMS & email he had resolved my issue? How can I get copy of phone call? @TelcoOmbudsman

  • minrdi Richard Bailey (@minrdi) reported

    .@Optus OMG shocking 5G WiFi connectivity all week. Speeds have slowed to a crawl and constant drop-outs. Apparent fault / maintenance is taking ages to fix - what gives?