Optus Outage Report in Mullumbimby, Byron Shire, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mullumbimby, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mullumbimby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Optus
Optus is having issues since 04:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (22%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Mullumbimby, State of New South Wales
Latest outage, problems and issue reports in Mullumbimby and nearby locations:
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💧Costin Heaps 🌈
(@DianneCostin) reported
from
Ocean Shores, State of New South Wales
Looks like yet another @Optus outage. Dropped out about 2 hours ago.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Craig McIntyre
(@souledmysoul) reported
@zootv93 @Optus I even cancelled my wife’s account as promised me internet on Friday and as an existing customer her the 22nd. Allegedly sent a tech to the wrong address, even though I’ve never had NBN with them. Go figure. Good luck with your issues!!
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Shawn Sallesi
(@SallesiShawn) reported
@Optus I have been waiting almost 3 hours for support. Help me please!
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Хэни Искандер
(@Hani_Iskander) reported
Hey @Optus, Indian accented callers impersonating you "I'm from Optus billing department, calling to offer you a 30% discount for 3 months because you're a good customer."
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Adam Jacobs
(@getdown01) reported
@heidisapirate @tofuboi1986 @Aussie_BB The modem/router I got from optus was crap and would stop working at times and I'd have to reset it
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Gareth
(@liquidparanoia) reported
I hate the children with the car track Optus advert. So much. I think I’d refuse to ever use their service. Every time it comes up as pre-roll I despise them a little bit more.
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Andy McLucas
(@the_boston_rose) reported
@Optus - 5th time I have phoned to try and get an issue resolved as my service was cancelled without any notice. Have actually been hung up on because people obviously can't answer my questions. This is not acceptable. Is that your plan for good customer service?
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Scott
(@zootv93) reported
@souledmysoul @Optus Optus are great when you don't need to deal with their customer services. Truly terrible. Good luck, you'll need it.
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Max Payne
(@MaxPayn07157416) reported
@Optus @danielricciardo @Optus terrible customer service. I made an order for homeinternet and modem was not delivered even after 2 weeks! Customer support had been teling me they are in touch with deivery partner for many days. Still item not with me. I need to wait for a month to get optus internet?
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nicole seaman
(@nicole_s_12) reported
@Optus Is it disappointing? Do you even care Jono?My iPhone 12 is 1 month and 2 weeks old and I contacted @Optus 1 week ago about it dimming 5 - 7 times per day without any warning. It is a fault and you want me to PAY FOR A PREPAID WHILST YOU REVIEW IT! @AppleSupport can you help?
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DMZ
(@DarkMatterzine) reported
@alexmakin @Telstra So Optus said they’d fix it. They kept doubling the amount they said I owed until I took it to the TIO. That was my first experience with the TIO, in 2000.