Optus outages and service status in Muswellbrook, New South Wales

Problems in the last 24 hours in Muswellbrook, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Muswellbrook, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Zecoshi🛡️ (@Zecoshi) reported 8 minutes ago

  Ok hackers use it to grab some BTC using complex reasoning and here I am arguing with ai for being stupid and building a page and not checking its own form code, what the heck are hackers using as no way could my agent do complex and that’s Optus 5 on max lmao @AnthropicAI sort you **** out pronto before everyone moves to codex

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  Zecoshi🛡️ (@Zecoshi) reported 11 minutes ago

  Does everyone know you can dumb down the Claude model to get around prompt restraints in Optus and above yeah ?

• 
  Dean Hawkes (@hawkeyemanagem1) reported 12 minutes ago

  @Theblackfemini3 Not a thing here? didnt get any alert Maybe optus network dont get?? Helpfull🤡show

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  tahlia (@endearinglwt) reported 13 minutes ago

  why ******** did optus charge my phone bill TWICE

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  Grandy Promenade (@RCT_10) reported 14 minutes ago

  Why ******** am I not at optus

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  Paddy (@Dabatsau) reported 16 minutes ago

  @cookyourgarden @valuetainment They dont have lowband spectrum in Australia (nor in the US) without doing a deal with existing providers (Telstra & Optus) so dont get your hopes up. The spectrum they do have is mid band and would require phone manufacturers to support it, also needs a clear path to the sky to work.

• 
  Optus (@Optus) reported 17 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  BRODA (@RazeBannon) reported 17 minutes ago

  @BritishHodl Grok can an ISP block voice over IP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options.

• 
  Jamie (@jamieeedward) reported 18 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Just me (@Justme136160) reported 18 minutes ago

  @ALeighMP Didn't get it. iPhone. Optus. On. Fail.