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Optus outages and service status in Muswellbrook, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Muswellbrook, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Muswellbrook, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Optus

Optus is having issues since 06:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PMahoney89
    P (@PMahoney89) reported

    @nicholas_lyb They should all be quite good in Metro. To be honest I’ve never used Optus. I’ve always used Telstra and never had any issues, except our holiday house by the beach, which funnily enough Optus gets good coverage.

  • JoeGale18
    Joe Gale (@JoeGale18) reported

    @Optus Acc No:62145810404 Ph No:0411448*71 2209 I am disabled & to get decent Mobile phone Reception must climb a hill! ALL My incoming calls go straight to Voicemail or garbled/cut out after seconds. Internet Coverage also erratic/poor. okay, OUT of area. paid o/due Bill 11/10

  • HeberatDell
    Heber Delaney (@HeberatDell) reported

    @Optus my 100mbps nbn is seriously bad. Struggling to get 30mbps and paying for 100. Seriously bad

  • praveensays99
    Popin Piento (@praveensays99) reported

    @sachinsyd @7amahanti @Optus Yep it does. They always try to push products. All I wanted was to transfer my NBN as I was moving to the city. 5G is obviously going to be poor in the city with buildings. They pushed me to take 5G. Local engineer says 5G need line of sight.

  • AuPazile
    PazileAU (@AuPazile) reported

    @Telstra Hey Sophie, I’m really disappointed with the current service I’m receiving from Telstra it’s not allowing me to play fortnite on 0 ping, I can’t take walls or build. I believe Optus is offering me 0 ping so I may have to move to them, otherwise follow me and I’ll be happy

  • AMarksMan81
    Adrian Marks (@AMarksMan81) reported

    @DkRanay Depends on where you are. iiNet are pretty decent, but almost every provider is on the NBN network now. Dodo, Optus, Vodafone. They should all give about the same speed and at similar costs.

  • Browny_10_
    Matt Brown (@Browny_10_) reported

    Hi @Optus, now the 4th day in a row without internet at home off the back of on/off internet for the week prior to that. Your website says no problems/outages near my address. Not good enough I’m afraid

  • AuPazile
    PazileAU (@AuPazile) reported

    @Telstra my internet is terrible right now, follow me right now or I’m switching to Optus, I’m not trolling

  • PositivelyPauly
    CaptainDiscardoftheArseTweetEnterprise (@PositivelyPauly) reported

    @ohforf_cksakes Im with Amaysim which uses Optus network. $10 for 28 days with unlimited calls and text and 4GB of data, which is way more than I can use. But I dont use social media on my phone so not sure if thats enough? They keep upgrading data allowance free of charge which is good.

  • AMarksMan81
    Adrian Marks (@AMarksMan81) reported

    @DkRanay Ok. I was looking at Optus as an option, but it also depends on how you connect your computer to your home network (dual band wi-fi) or directly to the modem (ethernet). I had similar last year on iiNet, but it was because the wifi connection was slow.