Optus

Optus Outage Report in Narrabri, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Narrabri, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Narrabri and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Narrabri, State of New South Wales 12/13/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • the_boston_rose Andy McLucas (@the_boston_rose) reported

    @Optus - 5th time I have phoned to try and get an issue resolved as my service was cancelled without any notice. Have actually been hung up on because people obviously can't answer my questions. This is not acceptable. Is that your plan for good customer service?

  • zootv93 Scott (@zootv93) reported

    @the_boston_rose @Optus Same thing happened me on 17 December. Be prepared for long battle with Optus. I'm still not back online. Suggest you log a complaint with the TIO now.

  • alastairmoore Alastair Moore (@alastairmoore) reported

    Moved out today and everything’s been smooth so far...expect for the NBN set-up. @Optus, why do you have a 24/7 messaging system but j can’t phone anyone to fix these problems. What’s the point?? Love your work but please help.

  • gwynne007 Adam Gwynne (@gwynne007) reported

    @SJOBrien8906 I used to be 3/Voda until the terrible era. Switched to Optus for 5 years and was really happy until their iPhone 8 deals were terrible (unless you leased). Since 5G rolled out Voda’s 4G network has been struggling a little. I’ll probably look at Optus again soon.

  • zootv93 Scott (@zootv93) reported

    @nicole_s_12 @Optus Having unsuccessfully attempted to resolve this, log a complaint with the TIO to increase chances of timely resolution. @Optus CS & Tech Support is notoriously bad & dealing with them repetitive. A complaint via the TIO should be treated more seriously and given ‘ownership’.

  • AmandaS54184206 Amanda 🏳️‍🌈 (@AmandaS54184206) reported

    @deniseshrivell For weeks had NBN drop out every 10-20 minutes. I’ve got FTTN. Msg Optus, they get NBN tech out, he says copper network was **** to start with. Fixes something in the street. Optus gives me a new modem “just in case” Is it fixed yet? NO!

  • nicola1charles Nicola Charles (@nicola1charles) reported

    Do NOT be sold a 5G compatible phone by @optus I was & all inbound & outbound calls dropped out as soon as connected. They then told me their 5G network isn't READY yet & converted my phone back to 4G. It's a scam. No-one needs a 5G phone currently.

  • nicole_s_12 nicole seaman (@nicole_s_12) reported

    @Optus your service is THE WORST! 1 week of trying to fix my complaint and all of your customer service reps are telling me false info. Educate your team members as they treat their customers like ****! #movingtotelstra #worstserviceprovider

  • nicole_s_12 nicole seaman (@nicole_s_12) reported

    @Optus Is it disappointing? Do you even care Jono?My iPhone 12 is 1 month and 2 weeks old and I contacted @Optus 1 week ago about it dimming 5 - 7 times per day without any warning. It is a fault and you want me to PAY FOR A PREPAID WHILST YOU REVIEW IT! @AppleSupport can you help?

  • UyenHoai phrog (@UyenHoai) reported

    @Optus Yeah the area had a 84901 issue since November last year. A week ago I’ve received an update that the problem had been fixed, internet was normal for a day or two and went bad again