Optus Outage Report in Nimmitabel, Cooma-Monaro, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Nimmitabel, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Nimmitabel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Masericha
(@masericha) reported
@baoyusi @albericie @Optus I wasn't receiving any bills, I called them many times and it was never resolved. Then they sent me a massive overdue bill. I spent many hours on the phone and couldn't get it fixed. Hung up on. Straight to the ombudsmen. And the result was free internet for the year.
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Timothy phy
(@LogicalSky) reported
@Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?
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George Langley
(@GeorgeL737) reported
@albericie @Optus Welcome to telco world. I think they have so many subcontractors and outsourced so much of their customer support their systems are totally broken.
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Jen Ross
(@JenRoss2009) reported
@albericie @Optus Telstra is way worse! Took a month to get someone to help me cancel a duplicate service. The bot sent me in circles, phone line redirected me to online chat, online chat person overseas was incentivised to make me keep the service. In the end I had to stoop to tweeting at them!
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Bill Bee-Dub.
(@BillyBeeDub) reported
@albericie @Optus I have really disliked any interaction I have had with Optus. Once you're up and running, they're fine but heaven forbid you need to relocate or you have a technical difficulty. That's when you get taken down into their nasty little hall of broken mirrors.
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(@linuxbsdpirate) reported
@albericie @Optus I'm with Optus. I declared war on them. They're hopeless. I can't even watch a video in HD. I'm stuck on speeds slow enough to barely deliver SD.
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Sandra
(@srzizu) reported
@albericie @Optus I cancelled Foxtel recently and the experience was traumatic. I was repeatedly grilled as to why I was terminating an account I had opened 22 years ago. When I told him, he refused to accept it. I had never been rewarded for loyalty and now it as if foxtel had done me a favour.
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Jessiemac 🏁
(@emwijessie) reported
@albericie @DebCansdell @Optus These people work for peanuts. They are given a script and have to stick to it or they will lose their jobs. Concentrate on giving Optus **** but leave those poor bastards in Manila out of it.
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Ruslan
(@Ruslan11431897) reported
@albericie @Optus After 16 phone calls to stop charging me to service they didn’t deliver, I had no option but to cancel my credit card. After 4 months they referred me to debt collectors. Matter wasn’t resolved until I complained to Ombudsman, after which they resolved it to my satisfaction
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Steven Sealberg
(@sorrentoseal) reported
@albericie @Optus Because we outsourced to cheapest countries to look after our customer servives.