Optus

Optus Outage Report in Portland, Glenelg, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portland, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portland, Glenelg, State of Victoria 11/08/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ttargh7 TTR7 (@ttargh7) reported

    @Optus @Keiths_World68 How'd you go with customer support @Keiths_World68 ??

  • CARLYLIONE C Liøn (@CARLYLIONE) reported

    @Optus Thank you. The person "managing my case" hasn't gotten back to me in a couple of days, while my internet has been down. I've tried to call, message on my optus app. No one answers. Please understand this is bad.

  • Polluxv0 Pollux (@Polluxv0) reported

    @Optus I have restarted my modem normally and factory reset it. I have been experiencing drops outs every few minutes please help it’s very annoying.

  • susanamet Susan Metcalfe (@susanamet) reported

    Telstra and Optus internet on phones still not working though, really a problem when you can't access any news in middle of flooding emergency

  • SonnyGilbert15 Sonny Gilbert (@SonnyGilbert15) reported

    @Optus I have been with Optus for over 10 years but I get no help, good to know

  • josianne_den josianne den Ridder (@josianne_den) reported

    @Optus My very first experience with Optus wasn’t good so I cancelled. However the bigger companies are worse, back to Optus and the service we’ve personally had dealing with them has been excellent.

  • SonnyGilbert15 Sonny Gilbert (@SonnyGilbert15) reported

    @Optus And this is what I got when I asked for assistance. "I can see your plan is plus plan the subscription you have there is no policy to make payment arrangement or payment extension You have to pay full amount to get your service"

  • Pengtings0101 One (@Pengtings0101) reported

    Dear @Optus, you still ain't called or wrote, I hope you have a chance. I ain't mad, I just think it's fked up you don't answer or help out customers. Well its been 96 hours of no nbn services. Nice lil discount is on the way I presume. ~Credit to eminem for the inspo

  • CARLYLIONE C Liøn (@CARLYLIONE) reported

    @optus I have no service AGAIN. 3rd day in a row now

  • Jennifer3204 Jennifer Deayton (@Jennifer3204) reported

    90+ y.o. Parents without landline. I’m tired of ringing your help line to be told case manager will get back to me. Which century? It has not worked properly since Christmas. Their only means of contacting help if required. You have put their lives in jeopardy.#Optus