Optus Outage Report in Portland, Glenelg, State of Victoria
No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Portland, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
-
Internet (56%)
-
Phone (19%)
-
E-mail (10%)
-
Wi-fi (9%)
-
Total Blackout (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
-
Jean-Paul Bartolomei
(@ultimablackmage) reported
@GuyFawkesRetro I remember Cartoon Network on Optus Vision back in the mid to late 90s. So many Hanna Barbera classics played on there. The Cartoon Network originals were fine, but I enjoyed the Flintstones, Jetsons & Tom & Jerry more.
-
Maximation Max
(@maximationmax) reported
@rhysam @Telstra Change to Optus call centres are no better but the fibre NBN seems to work. Buy your own wifi router and plug it directly into the port on the fibre modem. Problem solved
-
Lilith
(@LilithsDeadttv) reported
@optus_help @Optus I understand that’s your automatic response but did you even read anything? There are no outages because I am UPGRADING TO NBN. The issues being my internet connection being horrible, dropping out etc. My roommate uses cloud gaming services, does that effect it?
-
🇦🇺 ******* 🇦🇺 🐻
(@_andrew_h) reported
Debt collection response….. #Telstra #foxtel To whom it may concern, cc: CEO Your Ref: 98209489 I received a “Notice of Assignment of Debt” (in big red font) regarding an alleged Foxtel debt of $414.38. I am writing to advise you that you may have purchased a defective debt when you bought this debt parcel from Foxtel. Let me explain……. When Foxtel first launched in Australia it was with much fanfare, the Packers, the Murdochs and Telstra united to create a great company, Newcorp and then Channel 9 under the Packers, would supply content and Telstra would provide the infrastructure and roll out which would also double as a backbone for the then Bigpond internet product which would force consumers onto their network due to access to the infrastructure. Smart! As time went on and management changed, they started to consider liquidating their stakes. It also made sense that Telstra be a reseller of the Foxtel product. So in circa 2009 moved into a new house, in leafy Malvern, Victoria. Given you’re based in Sydney, I would think it's akin to Turramurra in vibe. I digress. At this time, I owned a few race horses and was right into the AFL. So true to the intent of the duopoly (Forgot to mention Optus Cable - thats a whole other story) and signed up for a trifecta bundle. Home phone, Foxtel and Bigpond, exactly as the Gods at Telstra had planned. The Foxtel component of my monthly bill was, say $130.00. I remained on this bundle until I moved out of the home in early 2024. Anyway, I use this milestone as a pretty precise date for when I could approximate my turning off certain services. So at around this time, Telstra ceased becoming a reseller of Foxtel and ported its accounts across to Foxtel. This is where it starts to get interesting. Let's assume some upstart Associate at a Tier 1 Law firm sat in a meeting trying to work out a bit of leverage in the transition of these accounts. So, said Associate, a couple of blokes in Navy suits and cufflinks from a Tier 1 merchant bank/corporate advisory, all decide over assorted sandwich triangles or maybe a sushi platter, to put some KPI’s on the transition. The Einsteins with the pocket handkerchiefs came up with a minimum and maximum for all sorts of metrics. The most important would be ‘account churn’ on the transition. Somewhere along the way, the Gods at Telstra saw their KPI was looking shaky, so they just started moving accounts, and here's the rub, when they did that, they didn't tell the customers! Next bill comes in and it's from Foxtel! I think nothing of it because it's still ******* with Telstra. The bill had gone from $130 per month to $400 plus per month. So I jumped straight on the phone to Telstra and ask WTF! They inform me that there's nothing they can do because it's now controlled directly by Foxtel. So, logically, I call Foxtel, who have the worst hold music known to man, and speak to them, saying I received a substantial bill and asking why it changed. They said, well, cause the package you were on no longer exists, cause it was a Telstra product, so now you’re on a Foxtel product! I said “well cancel the subscription.” They said, we need you to clear the account. This is where the peculiar and circular stupidity magnifies. The Americans like to say ‘getting wrapped around the axel”. Basically, my account shuffled between two elephants, process inefficient, corporate disappointments. And as a lowly businessman, who has seen inside both these companies over 20+ years, am relegated to the ping pong of ownership. CEO, I copied you on this as I think it's fair to say there would be a bunch of these accounts in the parcel you bought, so I hope you paid f#%k all in the dollar for them. 1/2
-
Boz
(@bozwhite) reported
@optus_help Will let that customer know when they receive July bill they should not get charged. They kept paper bill before they had attempt by Optus for NBN when NBN hadn't been installed. They got a refund after initial charge
-
Subutai Scipio
(@ScipioSubutai) reported
@optus_help @foxgobrr @Optus I have been getting extra charges for using Optus data (which I am not using). I called on phone and online but your customer service people appear too simple minded to understand that I DO NOT USE OPTUS DATA! I watch Optus sports using data from another provider.
-
V ✨
(@TicsVitsJacThic) reported
consider my shock when ******* Optus of all places are making changing my name on my account so ******* painful. Service NSW? Breezy. ATO? Effortless. AEC? Not a worry. But Optus? They need your certificate, physical ID for both names, a vile of blood and my first born
-
/. Gwynne
(@gwynne007) reported
@alfi589 @gavin_laing Why? Presuming there’s an element of customer transfer from Optus baked into the deal (promo offers etc) they’ll do it easily. Not to mention the far more attractive proposition of one-stop shop for EPL and UCL. If they add 500k customers that’s $210m in annual revenue.
-
Cdbrown
(@BrowntownBrew) reported
@AdamTho88718953 @Optus @NBN_Australia Here's hoping your area gets the free upgrade to fttp soon and finally gets off the terrible crap copper implemented by LNP all those years ago.
-
Michael
(@michaelsfanboys) reported
@StanSportAU Bad move shouldn’t have stayed at Optus or go to foxtel **** paying extra just watch epl 😡