Optus Outage Report in Portland, Glenelg, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Portland, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Brendon C
(@iDesignGuyau) reported
@Optus if you can’t get number share working can we return our hardware since it doesn’t work on your system? Or can you help us switch providers?
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Skye April Myers
(@skyemyers1989) reported
wits end and don’t know what to do your complaint team just keep pushing me to cancel my contacts which I find appalling. Everything that was promised on my account has not been done meaning that Optus is about to direct debit money i can’t afford in a few days…
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ᴋᴀᴛᴇ🌈
(@nakajimayuwuto) reported
@Optus You guys are absolutely the worst. I haven't had an account with you guys for YEARS and it's inactive. NO EMAILS. I finally get a letter today saying my information might’ve been comprised. Why on earth are you 1. KEEPING MY INFORMATION 2. ONLY CONTACTING ME NOW?
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Daniel
(@N860CR) reported
@Optus Explain how a senior case manager can have such a poor understanding of your products? Your roaming doesn’t work, I can’t make outbound calls and your case managers would rather argue with me! Stop the modern day slavery and bring your operation back onshore as @telstra have
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Matt Leyden
(@Matt_Leyden) reported
@LoFlytTECH @Qantas No. Absolute crickets 🦗 from @Qantas. So far, around 20 emails sent and several calls made. It’s quite extraordinary given recent events with Optus and Medibank that they are so laissez-faire about a possible security breach to one of their customer’s accounts.
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iibnf
(@iibnf) reported
So... after ten hours, @optus are now saying that if I pay $4,500 they might refund me the missing/broken phone, but I'll still be out of pocket $3,000. But I can pay that off in 3 x $500 monthly installments. Or maybe I'll just be in the hole for $4,500.
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Paul
(@PaulieIsHere) reported
@Jeremy_Kirk Since I'm a former Optus customer, you can just Google my details.
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𝕋𝕙𝕖 𝕄𝕚𝕟𝕩𝕠𝕘𝕪𝕟𝕚𝕤𝕥™🔞🏴☠️🌍🔥
(@LadyDaemontus) reported
In the light of Optus, Woolworths and Medibank completely fumbling peoples’ data they held, companies are starting to update their ToS with “we PROMISE we won’t **** up, please don’t axe our existence like we deserve!”
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Rowan Crowe
(@rowancrowe) reported
@ImTiredBoss @Jeremy_Kirk Segregate the data not needed for the normal functioning of the service to a write-only archive, which can only be accessed by specific staff, and not at all via the internet. Optus does not need a photo of my licence in order to connect a phone call.
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Just Another Amy
(@justanotheramy) reported
@stuontheloo @Optus A family member only recently got their letter — not a current customer, had only used Optus for something for a few months, more than a year ago. They kept the data.