Optus Outage Report in Portland, Glenelg, State of Victoria

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Portland, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 09: Problems at Optus

Optus is having issues since 05:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (66%)

2. 

   Phone (14%)

3. 

   E-mail (8%)

4. 

   Wi-fi (7%)

5. 

   Total Blackout (5%)

6. 

   TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Joanna Mendelssohn (@oldlillipilli) reported 3 minutes ago

  @mirojurcevic @Optus I phoned Optus sales, not accounts, & told them to offer what they offered new customers or I’d be an ex-customer. It worked

• Andrew Philip (@pudlet37) reported 3 minutes ago

  What an absolute ******* of a customer service process @Optus has! Any chance of explaining an issue to 1 person instead of 3? Any chance of not being hung up by all 3 now? #useless

• Chris Musty (@ChrisMusty) reported 8 minutes ago

  Call from @Optus after lodging with the TIO. Position is now that I need to move to another provider AT MY EXPENSE. They do not have sufficient control of their own infrastructure to ensure I must be present to make account changes! I am gobsmacked. They refuse to help me! WTF!

• Edin Ilijazi (@ilib0y) reported 9 minutes ago

  Are @Optus the worst Internet Service Provider in Australia? So far they have 1. Charged us for a service that doesn't exist. 2. Charged us after they broke a contract. 3. Won't honour their own FlyBuys promotion. 4. Can't seem to fix our Internet. What can we do? #optussucks

• Chris Musty (@ChrisMusty) reported 10 minutes ago

  @Optus your staff are beyond useless! You allow hacker to call up and get my phone diverted before calling my bank, changing passwords and removing money. This despite 6 times in the past and note to say dont allow it WTF guys!

• The Centre 4 Rational Emotive Behaviour Education (@GetZestEd) reported 12 minutes ago

  @Optus Optus owes me a credit. Keeps billing me for 50 cents outstanding. Been to Optus store to fix. Weren't interested. Had been with them 30 plus years. Poor show!

• LOUTENDO64 (@LOUTENDO64) reported 13 minutes ago

  @Optus Hey the DS is down and planned outages weren't scheduled until 18/03 at 11pm. Is there a separate issue at the moment or did Optus provide the incorrect date for the outage? Thx

• Kelsier (@KelsierAlThor) reported 15 minutes ago

  @Optus My service in Heathcote NSW is down and I've been told by your app messaging team that its down for 10 days. No warnings here. I need my phone for my job. App team is now not replying to any messages.

• claira (@clairacannon) reported 16 minutes ago

  Hey @Optus I got the series 6 Apple Watch through you guys when it came out, major battery issues as of 3 days ago do I come to an Optus store or apple?

• We exist (@JeromeYe) reported 16 minutes ago

  Hey @Optus , your data connection and coverage is still really bad in South Yarra. Is the upgrade finished yet?