Optus

Optus Outage Report in Portland, Glenelg, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portland, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portland, Glenelg, State of Victoria 02/11/2026 09:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Imrealwill Will (@Imrealwill) reported

    @Optus Still no follow up. No call. No service.

  • Imrealwill Will (@Imrealwill) reported

    @Optus a disabled customer reliant on life support has been left with no phone service, despite bill being paid. DMs not answered and a family left with no phone contact x 3. Shameful

  • Optus Optus (@Optus) reported

    @VampAideyn Hi there - we're aware of an issue impacting some customers' ability to login to services such as the My Optus app and Optusnet Webmail (ref INC2691279). Our Support teams are working to resolve this as a priority. We apologise for any inconvenience caused. Guy

  • CostinLichi Costin Lichi (@CostinLichi) reported

    @Optus I raised this issue on chat but it is incredible slow!!! I advised Daniel that this is very critical, but there is no urgency and support! Very poor service!

  • Optus Optus (@Optus) reported

    @Iainr1Cairns Hi there - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM Us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman

  • Optus Optus (@Optus) reported

    @HarrisonNancye Hi there - Apologies for the hassle. We have just received some reports of Optus Webmail having issues. Can you please DM us and confirm your email address and also share the screenshot of the error so that we can look into this - Aman

  • Imrealwill Will (@Imrealwill) reported

    @Optus Please reply to dm as life support disabled person needing to pay bill and have services restored. On hold 22 mins now

  • Optus Optus (@Optus) reported

    @wade396 Hi Tanya - Apologies for any inconvenience this may have caused We have just received reports of Optus Webmail having issues for some users. Can you please DM us your email address and also share the screenshot of the error so that we can look into this – Aman

  • VampAideyn Aideyn (@VampAideyn) reported

    @Optus all the Optus email accounts in this household are not working

  • vegemightyjane Jane (@vegemightyjane) reported

    @janine_hendry I tried to cancel a sim which we don't use any more today. I went into the optus store, they are not allowed to cancel services. Waited on the line for a while, then tried the chat. The person I chatted with would simply not cancel the sim. 1/