Optus

Optus Outage Report in Portland, Glenelg, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portland, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portland, Glenelg, State of Victoria 11/23/2025 22:05

November 23: Problems at Optus

Optus is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Barbara44176614 Barbara (@Barbara44176614) reported

    @ralphcrooked @TruthdriverOn Same happened to me.. the only one who had cash was me! 7 people standing around not knowing what to do. I had cash I paid..cashier was writing down everyone’s name. And they want us to go digital?? Haha look at the Optus debacle couldn’t happen if we used cash.

  • JustJimWillDo Jim Campbell (@JustJimWillDo) reported

    @Brays_Cottage My cellphone is with Optus, you can just google that **** now.

  • TheThomEmpire Thom Newman (@TheThomEmpire) reported

    @Optus your customer service is absolutely shocking. Tech support case will be 9 days old as of the morning with ZERO updates. Complaint lodged will be 4 days old as of the morning with ZERO updates. NOT GOOD ENOUGH.

  • TammyWolffs Tammy (@TammyWolffs) reported

    Work like this does NOT help to improve my @optus experience - because it never ends!!! Nor does it seem to be planned - unless the plan is to string customers along, extending the completion date a week at a time, week after week. It's unacceptable.

  • TrueBlueAussi19 TrueBlueAussie (@TrueBlueAussi19) reported

    @abcnews Internet access these days should be deemed a necessity / basic human right. If there was real desire from Govt, NBN Co, Telstra, Optus, Vodafone etc, this problem would not exist and this article would not be needed.

  • PeteMac007 Pete Mac (@PeteMac007) reported

    @JohnRuddick2 Ironic that where Gladys goes, chaos follows! NSW and Covid Optus and hacking It’s like if you see Tom Hanks on your flight, crap your pants! Meanwhile in QLD, life is normal!

  • T___reignfree Edgecrusher__84 (@T___reignfree) reported

    @TheDog63440016 How odd. First telstra and optus have trouble. then woolies databases. then banks. i'm just going into a dither about online security 🤯 if only there were some kind of unhackable digital id that could rescue me from my fear of 1s & 0s being picked from the ethereal nothing

  • JayMG2205 Jaywalker Blue (@JayMG2205) reported

    @UberFacts @Optus they sent out the wrong phones, had my internet cut off have overcharged me by hundreds of dollars, caused me a credit issue, left their system open and were cyber attacked and after nearly two months of stress on me still can't fix this colossal **** up.

  • EleanorEvenstar Eleanor Evans (@EleanorEvenstar) reported

    oh, another random tech question - what's a good phone service provider? want to switch from Optus for... obvious reasons (and other reasons)

  • mattgillard Matt Gillard (@mattgillard) reported

    Nice of Vodafone to send me a msg saying my data was not exposed in the Optus incompetence…. I never expected otherwise