Optus

Optus Outage Report in Portland, Glenelg, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portland, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portland, Glenelg, State of Victoria 09/14/2025 22:15

September 14: Problems at Optus

Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JoDog Jo (@JoDog) reported

    @FootyRhino @westaustralian @TheWestSport Imagine how disappointed you would feel though schlepping to Brisbane to see Freo win their first GF. Awful. Loved watching the GF at Optus as a one off but I want to see my team win in front of 100000 . The FA Cup is always at Wembley.

  • silky098 Shaila Man (@silky098) reported

    @Optus @heshanabay @old_kev Slack have said you need to do a DNS flush as they have fixed the issue. Please do this as it’s still not working for us.

  • chenniie chennnie (@chenniie) reported

    @Optus Optus sport keeps buffering every 30 seconds when I Chromecast and it’s doing my head in.. what can I do to resolve this issue?

  • Mikejohntodd Michael Todd (@Mikejohntodd) reported

    @Optus So today I tried to get a new phone. I am stuck in Victoria and have been for 3 months and can’t into to QLD - today I was declined because my ID was insufficient as I am living with parents and I have a VIc address and no one could help me in. I’m now going to Telstra.

  • Optus Optus (@Optus) reported

    @flaminglito @SteveSilver18 @OptusSport Hi Nana, sorry to hear about your Optus Sport streaming issue. Can you please DM us to confirm the device (make / model) you are trying to watch the match on? Are you able to watch the match on other devices? Kartik

  • DingoWTF58 WTF (@DingoWTF58) reported

    @AlanKohler @abcnews Like to hear you're view on the purchase by AustralianSuper of 70 per cent of the company owning and managing the Optus phone towers. Do you think it makes sense. Why not new vaccine technology Coming down the track. Seems a strange investment to me.

  • mranthonycoelho Anthony Coelho (@mranthonycoelho) reported

    @Optus New customer to Optus. Signed up this week. So far terrible experience. Plan to cancel and switch back ASAP

  • Optus Optus (@Optus) reported

    @Temporary_Tonga Hi there, Chris. Sorry to hear about the issues you're having on the Optus Sport LG TV app. Can you please try closing/exiting the stream completely and then restarting it? If you're still facing issues, please send us DM so we can investigate - Nard

  • belindasmilne Belindasmilne (@belindasmilne) reported

    @choiceaustralia My worst was being on hold to Optus for 3 hours. Eventually gave up and called back the next morning. Another 2 hours. Never again…

  • Optus Optus (@Optus) reported

    @janarthani Hi Janu, we're aware of an issue with some customers trying to access Slack on the Optus Network. Our Network team are currently investigating the problem as a priority (ref:24170885). If you have a VPN service, please use that in the meantime to access the site. Jack