Optus outages and service status in Portland, Victoria

Problems in the last 24 hours in Portland, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus Help (@optus_help) reported 4 minutes ago

  @Dunhacking @Optus Hi there, we're sorry to hear you're experiencing issues with paying your bill and for the runaround experience trying to sort this. Please send us a DM, so we can take a look and investigate further. -Enku

• 
  Dayvd Allen (@DayvdAllen69876) reported 6 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  Roh 🇦🇺 📡 💻 (@realrohbags) reported 7 minutes ago

  @Rusken__ @Teh_Jkr @Optus Prepaid is just as bad! The cheapest prepaid sim on Belong is now $34, there are no $10 p/m plans anymore.

• 
  Jesse (@JesseValeri) reported 8 minutes ago

  @Teh_Jkr @Optus Phone plans are the ******* devil. Designed to keep you handing over money. Get a prepaid SIM card and never look back. Watch your wallet grow too.

• 
  Peter Colbert (@PeterJColbert) reported 12 minutes ago

  @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

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  Stevo (@jaded61) reported 15 minutes ago

  @Shaebee22 My weather app says Optus will be pretty cold, 14° down to 11°, big diff from Darwin. Hope our heroes bring the 🔥 Bloody Wharfie Time shits me to tears 😭

• 
  Eddy ≅ (@e6dym) reported 16 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

• 
  Optus (@Optus) reported 22 minutes ago

  @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

• 
  Francis McF (@FrancisMcF1O) reported 26 minutes ago

  If Telstra vanished tomorrow, half the country would lose mobile service. If Optus or Vodafone vanished… most regional users wouldn’t notice. That’s the imbalance.

• 
  lucas (@lukyydukes) reported 28 minutes ago

  Of course the bad weather finally hits Perth when the Eagles have a run of Optus Stadium games.