Optus Outage Report in Portland, Glenelg, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Portland, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Le Dragon Sportif
(@Toddy2102) reported
@BenPugsley There’s something else going on, that isn’t normal. Both modem and NBN box should reset and startup irrespective of each other. We’re on Optus NBN and after power outages both units startup without fail and without intervention.
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Robstar
(@Rob2563) reported
Surely a way to help manage robot calls (spam) is for @Telstra and @Optus etc to remove the "hidden number" feature so we can at least block the numbers on our phones? Not the silver bullet, but a start. Yup some people lose their hidden number but so be it.
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Bill Fawcett
(@wifa01) reported
@Optus you probably should pay @VodafoneAU/@TPG_Telecom a commission for all the people they send to you due to their failure to provide customer service. Just saying.
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Cdbrown
(@BrowntownBrew) reported
@NickRossTech @NBN_Australia Not sure how they can help seeing as the issue is Optus 4g and not NBN related
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🐶 Dogs CAN sense evil 🐶 Cry Baby Impeached x2
(@MarleyResists) reported
@davidbewart @SueChapo Yep! I got a letter from optus a mth or so ago telling me I could opt out of my contract b/c they can't provide the speed promised. Where would I go since all providers use the same effing network?!
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Optus
(@Optus) reported
@skwashd I'm sorry to hear you feel this way, Dave. If you're needing a hand with your Optus service, please feel free to send us a DM with some more details and we'll be happy to help. Sarah
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Jonah
(@JonahVinylist) reported
Pathetic. I fled a bushfire yesterday and that experience was more preferable than dealing with @optus customer and technical service
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bloated
(@ricepuddding) reported
Trying to get optus customer service is so hard
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Andrew Thoseby
(@1stExecutive) reported
Just discovered that @Optus can charge me for a WIFI call and allocate it as an international phone (voice) call - seems completely random and makes me wonder why we are paying our bill for data. Surely we are eithe on the phone network OR we are on the internet. #cakeandeatitoo
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Nic Accas
(@Nic_Acquarola) reported
@Optus The end result. 1hr 10min wait for a 15 min consult. Lady was 10/10, and could see she was stressed with keeping all customers "happy". Staff good, corporate system poor.