Optus Outage Report in Portland, Glenelg, State of Victoria
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Portland, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Optus
Optus is having issues since 11:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (39%)
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Phone (29%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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ohcomeon
(@Lucywentout) reported
@Optus Is this what you call good customer service, Kartik?
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LORENZO
(@JackBuiltRecs) reported
Get your **** together @fbsecurity I’m a victim of the Optus Australia cyber attack. Have lost my FB & Instagram accounts due to identity theft. No help whatsoever grrrr 😖
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TAB
(@AbominableBunch) reported
Headline: Australian Federal Police launches operation to protect 10,000 Optus customers from identity theft Solution: Blockchain tech implemented in back 09 come on web2, move it or lose it.
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PeterBax-Vote Yes in the referendum
(@BaxterPeterba) reported
@Ronni_NQau @SatPaper I don’t think the @Optus breach is their fault. Forcing communication companies to store private government information on every customer means that every single business is a risk to our sensitive information. License numbers and passport information is the tip of the iceberg.
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Optus
(@Optus) reported
@rivkhali5 Sorry to hear about your Optus app issue. Let us look into this for you. Please send us a direct message to proceed. We`ll then confirm your details via a secure form and provide further assistance. Kartik
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Carol Duncan
(@carolduncan) reported
from
Newcastle, State of New South Wales
@joshgnosis I’e tweeted Optus for help/advice, tried online chat twice … nothing.
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Solo Monk
(@JJKALE2) reported
Clare O’Neil had planned to go to the AFL grand final. She cancelled, issuing a generic good luck tweet, as she worked on the Optus problem. Dutton complained that “O’Neil has basically been missing in action on this issue,” & “found time to tweet about football” - P Hartcher.
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JumingMasterLee
(@JumingL) reported
@ServiceNSW Hi @ServiceNSW , when could impacted customer request for driver license number replacement? Went to service centre, with application form filled, all supporting documents.told straightaway, ‘we don’t accept application for driver license number replacement for optus customer’?!
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Jax
(@sunsetriver88) reported
@SallyKFranco @Optus They don't tell you. You have to ask them. Some have had success using 24/7 app staff. I had to resort to a complaint.
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Adam Gemmell
(@raymond3020) reported
from
Melbourne, State of Victoria
@Optus I received your email saying my license and passport was given as part of your breach. No further comms. Your website says I should have received a sms that was sent to all that has had their ID docs leaked. Silence! Been an Optus customer for 17 years. Not much longer