Optus outages and service status in Portland, Victoria

Problems in the last 24 hours in Portland, Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Anders (@Jet_Anders) reported 3 minutes ago

  @Optus @OptusNewsRoom @Optus I also have been experiencing problems with apps loading despite having 4G.

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  Micheal Kelly (@MichealKellzf) reported 4 minutes ago

  One thing I have never done and don’t ever expect too do is use credit card or cheque accounts Thanks though Suncorp and Optus! Goodbye

• 
  Zecoshi🛡️ (@Zecoshi) reported 10 minutes ago

  Does everyone know you can dumb down the Claude model to get around prompt restraints in Optus and above yeah ?

• 
  Jumbarrawa (@jumbarrawa) reported 10 minutes ago

  It's not like mainstream media dont know about ANY of this. 👇👇 In September 2017, the federal government announced a $50 million investment over seven years in the Cyber Security Cooperative Research Centre (CSCRC). The CEO was Rachael Falk. She led the independent review into the Optus and Medibank cyber breaches. She was appointed by the Minister for Home Affairs to the Expert Advisory Board for Australia’s 2023-2030 Cyber Security Strategy. In February 2025, Falk left the CSCRC to become a partner at Ashurst Risk Advisory—a return to the firm where she had worked as a lawyer in 1998. The CSCRC was not just a research centre. It was a revolving door—a place where a connected insider could build a network, then cash in.

• 
  Optus (@Optus) reported 11 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  Optus (@Optus) reported 11 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon

• 
  J Labs (@jnj_pro) reported 13 minutes ago

  @Optus Then I was forced to log in again, after entering OTP, I got redirected to the login page again. You are a joke @Optus 🃏

• 
  Dave (@Dave87990998) reported 13 minutes ago

  Frederick has never kicked multiple goals outside optus @freodockers

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  Dave (@Dave87990998) reported 20 minutes ago

  Circle clearances zero all demons bcoz one on one is ****.picket must be tagged.after ruck work Jackson or Cox must run with Gawn.But overall **** with this u cant win finals in MCG may be in Optus stadium @freodockers

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 22 minutes ago

  Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia. @aamir_ibrahim01