Optus

Optus Outage Report in Portland, Glenelg, State of Victoria

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Portland, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Portland, Glenelg, State of Victoria 10/15/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (28%)

    Phone (28%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenODonovan Darren O'Donovan (@DarrenODonovan) reported

    Podcasts are wall to wall with this Optus apology message: 1. I’m loving the “violin/piano concerto no.7: massive irretrievable data loss”. 2. But how does “learnings” survive any scripting process?! Very over institutions positioning their errors as teachable moments

  • ChiangCruise Rodney Chiang-Cruise 江威慶 he/him/they/them (@ChiangCruise) reported

    @anna_prole @mannixbrian @DanielAndrewsMP He worked in Optus in Collins St Melbourne as a telephone support operator I believe

  • daveshearer daveshearer (@daveshearer) reported

    @Optus Surely when ‘my call is so important to you’ and I’ve called three times, you have my complaints about your rude staff on file.

  • daveshearer daveshearer (@daveshearer) reported

    Hey @Optus , your reputation is in tatters already, but your customer service is beyond appalling. Still waiting for you to return my calls after over an hour and a half of waiting. 10 days late! Jokers.

  • david_obrien David O'Brien (he/him) (@david_obrien) reported from Geelong, State of Victoria

    If there's one silver lining after the recent Optus and Medibank hacks here in AU, then it's the fact that orgs seem to finally be putting a focus onto their security from the top down. Today I had another great workshop with a new customer to assess their overall #cloudsecurity.

  • MarkEquestrian Mark Tarrant (@MarkEquestrian) reported from Central Coast, State of New South Wales

    @Optus PLEASE PLEASE PLEASE STOP with the hard sell sales pith to try to lock me into a contract every damn time i need to speak to one of you people. DISGRACEFUL

  • Optus Optus (@Optus) reported

    @syfer_darknight Sorry to hear about the Optus Chat issues you are having, Mohammed. Please send us a DM and I am sure we can help you from there - Jim

  • Cazarellee Caz (@Carolyn@aus.social) (@Cazarellee) reported

    The contract for my internet service expires next month. Guess what I got in the post today. Offers from three other providers, arriving at the same time. The timing makes me suspect data sharing. Unless @Optus can tell me how else this has occurred.

  • Ansel43678544 Ansel Dsouza (@Ansel43678544) reported

    @Optus really really poor Customer Service, I can't believe what a customer has to go through to get something really basic done. Your agents that are managing the chat are ridiculous.

  • strongcuppatea darjeelingdarling (@strongcuppatea) reported

    @StuddertNatalie Try circles telco - they use the Optus network but are cheap as chips - I pay $25 for 120GB of data unltd standard text and calls