Optus Outage Report in Proserpine, Whitsunday, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Proserpine, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (42%)
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Phone (32%)
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Wi-fi (10%)
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E-mail (8%)
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Total Blackout (6%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hector Vasconcelo
(@Vasallino) reported
How on earth can @Optus get away with raising the price of my plan when on a set contract?? I’ve been a customer for over 10 years but will now leave for a better provider. This is outrageous! #optus #greedy
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Pfitzy
(@NickPfitzner) reported
@mistermouse666 @AntKaplan Good enough to switch everyone across - even the Telstra holdout. Our house is good for Optus *and* it supports call over Wifi so even our steel roof isn't a problem. Winner Winner Chicken Dinner If you're in a bad Optus area, it'll suck, natch. We're in a bad Telstra area, so...
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Chris McClellan
(@cmcau) reported
@Optus It's ok,it's just your Support people trying to convince me that I'm capped at 25/2. Then they tried "refer to the CIS" and my CIS mentions nothing about capped speed either, then they throw in "the Australian Government" but can't actually explain what that means.
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Andy
(@AndyLevees) reported
@vicrollison @lavosaurus @Optus What’s the contract for? I pay a seperate cost for my handset, so my interpretation is that the contract covers the supply of service. And that’s the cost that is increasing.
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Harnsle Joo
(@Harnsle) reported
@helenelambetsos @Optus @BenLivermore3 same issue as you!
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Daniel Nigro
(@just_danieln) reported
So with the revised @Optus plan for @OptusSport no longer being free. How does a business change customer contracts , but the customer can't change theirs? I was made an bonus free offer and signed for it now it's changed🤔
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social life
(@FuckQueue) reported
@Optus is there something wrong with the Optus app? Tried to pay my bill but keeps declining. Is this an issue with Optus or my bank?
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Andrew
(@AndrewPatrick_) reported
@pixeltoofar @Optus @acccgovau Legit, my phone service isn’t even with them anymore. I just want to pay out what’s remaining on my account. Why so hard?
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
@AndyLevees @lavosaurus @Optus You're on a device repayment plan of 12/24/36 months - which is separate to your plan, and not changing. Your plan is month to month; you can move up or down plans as you like, or leave without penalty or fees. And the telco can give 30 days notice of any changes.
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Gloves
(@MGloban) reported
@Optus any chance you can employ technicians to help your customers face to face? Been waiting 2 weeks for internet connection. Promised call backs and nothing received.