Optus

Optus Outage Report in Proserpine, Whitsunday, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Proserpine, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Proserpine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Proserpine, Whitsunday, State of Queensland 05/11/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • happyboydanny Danny T. (@happyboydanny) reported

    @Optus what's happening with the broadband in Potts Point? It has been a Reduced Service for a few days now :(

  • suki_ahluwalia suki ahluwalia (@suki_ahluwalia) reported

    @Telstra Too late, I switched to Optus, better deal and better service

  • Teh_Jkr essi (@Teh_Jkr) reported

    I think that was potentially the most hassle free internet installation of all time... dude only took 20 minutes and then it just... worked... straight away... like that has never happened to me. Cheers @Optus 🤙🏻

  • jackie_jade_ Jackie (@jackie_jade_) reported

    @Optus after spending hours online and on the phone several months ago sorting out billing/contract errors, it's happening again. I can't contact your helpline as it just cuts out and ends the call. I will never go with Optus again

  • imgokz Gokul Nath (@imgokz) reported

    From last one week I am facing a problem with @Optus network in my area , not able to make/ receive any calls thanks to @Optus for providing such a nice network to customers, I have tried to reach chat support from their app but the staff didn’t answer my questions and left bingo

  • theapathist theapathist (@theapathist) reported

    @dobes I bailed the NBN, Optus 4G at 150mbs-2300mhz ($70 arial pointed right at the tower). $70 for 500gb per month, works flawlessly. Huawei B818 Router. Never had an outage or a problem, speed is constant and free upgrade to 5G on deployment.

  • chrisbradley1 Chris Bradley (@chrisbradley1) reported

    I hate watching football on @OptusSport so much. I'm sat here with @Optus internet, have shifted the stream quality to low to help, but still buffering issues every 30 seconds or so. Extremley painful viewing experience. I detest watching football through this medium.

  • ___ejp___ Eddy (@___ejp___) reported

    @Optus An issue in Cowes is listed. Several locations on the island have little or no coverage and it has been like that for 3 days.

  • xEazey Jack (@xEazey) reported

    Optus customer service is dog ****. Been told to use the chat option in the chat instead of going into store. Iv been left on read for over an hour multiple times and told id get an update and 3 hours later they disconnect the chat lol

  • _teeb0 baebelline. (@_teeb0) reported

    @Optus I upgraded my phone & new SIM card is activated. I can’t send MMS via text for some reason? iMessage is fine though. Any help would be appreciated!