Optus Outage Report in Richmond, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Optus
Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Treble Sketch (Want Desktop Assist? Check profile)
(@ILM126) reported
from
Adelaide, State of South Australia
@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Nic Accas
(@Nic_Acquarola) reported
@Optus The end result. 1hr 10min wait for a 15 min consult. Lady was 10/10, and could see she was stressed with keeping all customers "happy". Staff good, corporate system poor.
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Jon Mac
(@JonMac12345) reported
OMG - dealing with Optus is an absolute nightmare! My internet address is so vital to me, but I think that I have to free myself from this rabble. Anyone recommend a great internet service provider?
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christ yuantanha
(@yuantanha) reported
@Optus I can't contact to Webb support so I'm use tweet
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Dave Hall
(@skwashd) reported
@Optus I'm not an Optus customer and the ad doesn't encourage me to become one. How does it present the value your service delivers?
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Jonah
(@JonahVinylist) reported
Pathetic. I fled a bushfire yesterday and that experience was more preferable than dealing with @optus customer and technical service
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Nirav
(@nirav_rk) reported
@VodafoneAU I had left Vodafone for Optus. Only just came back to do a change of ownership for my cousin. The wait so far has been 30mins, still waiting. Do not regret leaving, can never come back to Vodafone. Its morally wrong to keep people on hold for so long! #Vodafone #****
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Le Dragon Sportif
(@Toddy2102) reported
@BenPugsley There’s something else going on, that isn’t normal. Both modem and NBN box should reset and startup irrespective of each other. We’re on Optus NBN and after power outages both units startup without fail and without intervention.
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christ yuantanha
(@yuantanha) reported
@Optus hello Optus support I'm very disappointed with your Service I'm doing uber eats get trouble with poor signal
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DANIEL SCOTT
(@danscottwriter) reported
@Optus Hi again, just to update on my NBN connection, Rob. It did indeed finally work, using the DSL cable to an extremely dodgy and ancient wall socket. However, the signal strength is very low and we are getting frequent messages while watching Fetch TV that bandwidth is low.