Optus

Optus Outage Report in Richmond, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/16/2026 09:55

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Carmellita11 umm yes that was nextdoor (@Carmellita11) reported

    @mjrowland68 @BreakfastNews drivers licence number or passport number. No copies of photo IDs have been affected. It is also important to know that Optus’ network and Optus services including mobile and home Wi-Fi aren’t affected, and no passwords were compromised, so our services 3/5

  • PeteRepeatAber Pete Repeat (@PeteRepeatAber) reported

    ….lot down. I am expecting the Federal Government to take the most extreme action to censure Optus and audit ALL telcos. I’m sick and tired of these cowboy companies being “managed” by people who clearly demonstrate they would be flat out running two seated country outhouse

  • KimmyB74 Kimmy B (@KimmyB74) reported

    @VictorDominello My Optus App is now asking customers to agree to updated T&C’s to use the app acknowledging that the app is not impervious to attacks or intrusion. This is very poor form, are they seeking bulk customer consent that data isn’t safe? #OptusHack

  • FictionIsVice Jasmine Wolfe (@FictionIsVice) reported

    Just been informed by Optus my details had been stolen in the data leak. #OptusHack I hadn’t been worried about this because I haven’t been a customer for over 2 years. NOW, I’m f🤬ing worried! How long are they allowed to keep me ‘on the books’ when I’m not their customer???

  • deathjab4 No Jab No Job (@deathjab4) reported

    Optus Hacker Governmaent Tracker Be Careful State Governments offering a new licence to Optus customers. I never accepted the Dine & Entertainment Vouchers Find a New Telco instead📞

  • PickledHorse Pickled Horse (@PickledHorse) reported

    @ClareONeilMP Maybe you can explain to the customers why Optus is required to store Medicare numbers to provide a service to the customer, any thoughts on that? #auspol

  • MelbourneNewsAU Melbourne News Station (@MelbourneNewsAU) reported

    As the shockwaves from the massive Optus customer data breach ripple across Australia, there are already rumblings of a class action lawsuit. In Melbourne, law firm Slater and Gordon said on Tuesday it was investigating whether a deficiency in Optus’s management of data had…

  • belindahogan Belinda Hogan (@belindahogan) reported

    @RNBreakfast Well @Optus customer here. One blanket statement email about data breach only. Thanks to @AnnastaciaMP 4 offer for new license! Will Optus fill in for me at work while I go to get my new license? Compensate my employer? Waste of precious time Optus!

  • gboemo Giuseppe Boemo (@gboemo) reported

    @Optus are your mobile networks working? I can’t seem to reach anybody on an @optus mobile plan. I’m with @Telstra so have no issues.

  • Krungthepkris1 Krungthepkris - back home 🇺🇦🇹🇼 (@Krungthepkris1) reported

    @RichardKGrump @TPG_Telecom 100%Aussie Broadband for Internet - I’ve discarded Telstra and Optus before - uselessly big - they have been brilliant since day 1 have NEVER had a provider that always exceeds the nominal line speed I pay for. Vodaphone for mobile after Telstra and Optus - quite ok