Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Mclean
(@DaveMcl90813909) reported
@AgedAndrew @Optus Got a wollies sim .$10 an month unlimited calls and txt 2.5gb data 6 month sign on , Uses telstra network
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Driver_x_oz
(@driver_x_oz) reported
from
Melbourne, State of Victoria
Spent 2 hours on chat to @Optus trying to arrange a new iPhone14pro plus sort out the families various plans. Only to have chat end when making the final confirmation of the order details agreed. End result not happy … no order… have to go through the same old **** show again
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Ms Banani
(@LusciousLani) reported
Livetweeting my attempts to get Optus to answer their ******* phones & fix my account issues. So far today - called 133937. Asked for complaints. Got put through to prepaid. Was transferred to a hold line, which stayed silent for 9 minutes. Consultant then said "hello" & hung up.
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Gregory Wade
(@wadey42) reported
@Optus Does Optus still lease space on NSW power poles to service their cableTV customers?
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Julie-Anne Adams
(@Bunba) reported
@Optus I want 2 compliment Austin who I spoke 2 on Tuesday & Wednesday & he rang even b4 the time he stated for his EXCELLENT CUSTOMER SERVICE. 👏👏👏👏👏 After 8hrs on phone Monday with various people & getting nowhere Austin was able 2 help me & put thru 2 correct dept. 👏👏👏
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Scott Brown
(@SB_Recruitment) reported
My poor @SamsungMobile S8 is showing its age. Currently on a sim-only plan with @Optus. Thought 'Ok can get a new phone added on to my current contract and it'll be easy as.' Forgot its Optus we're talking about. They said I had to pay out my sim-only contact first! What?! Insane
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Daniele Vanolini
(@CiclismoCycling) reported
@Optus terrible terrible service !!!!! #optusfail
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Lucien Ey
(@PollHereford) reported
@MarieColemanAO The 'monopoly' is frequently due to the desertion of the field by any provider other than Telstra, speaking as a former Optus satellite customer.
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ToddthePainter
(@toddthepainter) reported
@collettell Cancelled one yesterday. My wife is now chasing a refund of $300+ for a service that was never used. Optus tried to contact my son 3 days after he no longer had access to that number. Farcical.
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Ms Banani
(@LusciousLani) reported
@Optus hey. Disabled customer you’re consultants have been exploiting & abusing here. Reckon you can reconnect my phone so I can eat today? Your consultants keep ******* me around & hanging up on the ****** little chat function you have. It’s been 3 months of bullshit.