Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 11/21/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BDoug79 BlakeDoug79 (@BDoug79) reported

    @maxrushden @TheRealBozza Oh goody It’s not like Kayo ,Binge, Netflix , Disney , Amazon Prime , Optus Sport already costs a fortune now we have to subscribe to another service for one competition .

  • Bildadyk sofarsogood (@Bildadyk) reported

    @StanSportFC Give it back to Optus sport. No one is paying extra $10 for just sports. Terrible.

  • ulla_violet Ulla Violet (@ulla_violet) reported

    @Optus Will do, however multiple service agents have advised they can't do anything and have to wait for the order to process.

  • elee_bella Ella Lee (@elee_bella) reported

    @Cyclify Yup, and unfortunately I’m probably going to be forced to give my business to the dreaded Telstra, because Optus confirmed that my reception is poor in this apartment, and that I haven’t got the option to get ADSL or NBN, because it’s already maxed out in my building. Huh?👀🤨😑

  • thcnunz Nino Iaccarino (@thcnunz) reported

    @Optus You can see that I am an existing customer. I had an annual subscription. This could be resolved with a discount code so I can resubscribe to the WHAT I WAS ALREADY SUBSCRIBED TO, and save my time and yours, but no....seriously. This is the opposite of good customer service.

  • ulla_violet Ulla Violet (@ulla_violet) reported

    I've now had 3 days without service & possibly looking at another 3-5 business days. As a business customer who relies on their phone number for business, this is catastrophic @Optus

  • didilorraine Didi (@didilorraine) reported

    @Optus trying to do any work from home over the last week has been a frustrating and stressful experience. Can’t use the modem or my phone hotspot for long periods of time. Work on the network tower was due to be completed on 10/09 now extended to 16/09… aaaargh!

  • vomont_twitch vomont_twitch (@vomont_twitch) reported

    @Signatxr3 @its_menieb @charlieINTEL Il have you know I’m not some virgin. I’m with Optus. Their phone service is superior

  • JustJude54 Jude (@JustJude54) reported

    @Optus I've spent nearly 4 hours on the ph this week and untold hours in the past month trying to sort out the problems YOU caused. I'll not be giving you 1 second of my time to send the details to a dm. I'm changing my service provider to Telstra. Your service is reprehensible.

  • pupunoob Eat The Rich 🏴🏴 (@pupunoob) reported

    @bradgallaway I've POed so many transformers. I just looked at my spreadsheet again and I'm like....I have a problem haha. I POed the MMC Optus Nox, STC Nuclear Commander. And I just bought the Fans Hobby Naval Commander. And I'll probably PO Xtransbot Deathsaurus to go with my MP StarSaber.