Optus Outage Report in Richmond, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Optus
Optus is having issues since 01:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lex
(@alexeiw123) reported
@trevorlong @Optus I'm an ex Optus customer who for the past few years has occasionally asked Optus to remove my account details. For some reason, every 6 months I receive a bill from Optus for $0, even though it's been years since I've been with them. Well, now my data is caught up in this breach.
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01101010 01101111 01100010 01110011 01110100
(@jobsts) reported
@Optus CEO Rosmarin -9.8m customers details exposed -2.1m had identity taken -1.2m had a valid form of ID taken -0.9m had expired info Its called "watering down" to make &OPTUS look better. @Optus still got #HACKED & Paul Fletcher helped @Optus to not strengthen their defences.
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Brett Mckimm
(@kimbys2) reported
@trevorlong @ServiceNSW Trevor got the SMS but I have never for anything, bank stuff, legal stuff etc, had to provide card number as well. Only DL number. How does this work with what Optus says?
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Alice 💁🏼♀️
(@alice_r0se) reported
Things I’d love to know: why does @Optus still have my ID (drivers license number) on file when I haven’t been a customer with them for nearly 10 years? Seems highly unnecessary 🥲 #OptusHack
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Miguel D'Souza
(@MiguelDSouza) reported
To see how Optus' ongoing data breach issues are playing out with customers on twittr, try this; you could add more hashtags or words - which I took from tweets; to:optus #databreach OR data breach OR compromised OR hack OR data OR steal OR my data OR your customer service
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Lilly Ulmann
(@UlmannLilly) reported
@Optus @RunnerSA18 I was a customer about 20 years ago. How do I find out if you were still holding my details and if they were stolen? My email address has changed but my address is the same. Help!
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Murphy, Kerrie Murphy
(@Kerrie_Murphy) reported
"Dear Customer, We recently communicated to you that your personal information has been exposed during the cyberattack on Optus." Except this is the first I am hearing of it?
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Bree Carlton
(@CarltonBree) reported
@shanebazzi Clear as mud - thanks Optus. How can they get away with such inconsistent and **** comms? This happened nearly two weeks ago!
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jennifer
(@GumtreeKoalas) reported
@chiman321 @Optus I think you were wise, l have had to provide my licence number a few times on-line - never been asked for the card number.
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Steve Davies
(@OZloop) reported
@ABarrMLA Strange. All the urgency around the Optus data breach and your government puts in place a process that burdens users and is slow and plodding. Not good enough.