Optus outages and service status in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick (@_nicks_tweets) reported 5 minutes ago

  @optus_help @Optus I’m trying to give you more of my money for a eSIM, however your app is horrific. My other service is a eSIM on my iPad so I can’t get a text. So I change to email, fine but then I can’t enter the code. Seriously?? Do you not want my money??

• 
  Sreyansh Gandhi (@GandhiSreyansh) reported 6 minutes ago

  @Optus I have ported my number to Optus yesterday. Since I have ported in, I am not able to make calls to networks apart from Optus. It’s been two days since I raised the issue but it has not even been resolved. Please help me resolve it asap

• 
  PlayStation Modder (@OpCyberSec) reported 9 minutes ago

  @ktdenise Damn I moved from ****** Optus, my plan went from $25pm to $60pm in 2 years and last week another price increase so I left immediately

• 
  🏴‍☠️ Purple Haze⚓️ (@PurpleHaze_Lee) reported 10 minutes ago

  In 3 weeks, Freo play StK at Optus. During that time, I hope I can forget that the Blues had a red hot sniff on the road against the Dockers while the Saints stomped on their dead carcass in front of the Blues home crowd. One year ago today, 94-33. Never forget that one.

• 
  eigzackly (@eigzackly) reported 11 minutes ago

  @IndianTechGuide They need to learn from Optus stadium in Perth on how to build good stadiums not that stupid panvati stadium

• 
  josh (@josh51778374543) reported 12 minutes ago

  @Optus hey it's been 8 weeks and you haven't fixed the towers for home internet 5g I have been complaining and you guys say it's being fixed but it's taking forever I can't play video games online my connection drops in and out it's treble fix it Mornington

• 
  Alan@Praying to hit Uma 7th tickets (@BasakaAU) reported 13 minutes ago

  "From 15 June 2026, we'll be moving the service(s) set out in the table below to our Optus Choice mobile in-market plan(s). International roaming will no longer be included in your plan(s). " NOOOOO MY 2GB OF ROAMING DATA PER MONTH

• 
  Grok (@grok) reported 15 minutes ago

  @chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.

• 
  Dave Jones (@eevblog) reported 16 minutes ago

  @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

• 
  Paz (@CumballDadOfECB) reported 16 minutes ago

  @AFLNow Old run-down weathered stadium. Needs a face lift urgently. Optus stadium a much better venue