Optus

Optus Outage Report in Richmond, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/28/2025 03:15

December 28: Problems at Optus

Optus is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sgreatwood Simon Greatwood (@sgreatwood) reported

    @yankeedoodlega1 @Optus Looks like their DNS servers are down. Receiving pings but not working. Service is still working with 8.8.8.8

  • Gin82au Gin (@Gin82au) reported

    Right, I know @Optus nbn etc is down, but is anyone also having issues with Vodafone mobile internet as well?

  • mststiletto Tania Stiletto (@mststiletto) reported

    @Optus nbn outage for over an hour… are you planning to blame covid? #refundplease

  • browndog1939 Shaun Brown (@browndog1939) reported

    @kbrspace @Optus your NBN service is down across Victoria stop the bots with the meaningless response of turning the power off and on and provide the network with an update thanks

  • RobWats93841701 Rob Watson (@RobWats93841701) reported

    @Optus why did it take so long for you to discover you have a major outage?

  • afrikanke Brian (@afrikanke) reported

    @Optus any issues with network

  • james_r_mcgrath James McGrath (@james_r_mcgrath) reported

    @Optus NBN outage in Glen Iris, I take it?

  • DoctorAllanGrey Doctor Grey (@DoctorAllanGrey) reported

    why was i having issues? Optus DNS server went down for some reason. thats why.

  • whitie007 Josh White (@whitie007) reported

    @Optus I think you need to realise there's a more serious widespread problem. Been waiting for 30 minutes to talk on the app regarding no nbn in Melbourne, an yes I've tried turning it off and on #optus

  • antwanr69 Antwan (@antwanr69) reported

    @Optus down in 3075 area as well, and yes i restarted the modem as my first thought to solve the issue and the internet is occasional on, then of again