Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 02/18/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • fairy196213483 Mavis D (@fairy196213483) reported

    @CNEriksen @Optus No it’s not an accurate statement @Optus . Day 10, and I’m in cue to get an assistant to add manually. Yesterday the customer assistant was convinced I was wrong and the roaming was automatically activated. In fairness I don’t blame him. That is what SHOULD happen

  • MyaCubitt Dr Mya Cubitt She/her (@MyaCubitt) reported

    @Optus I am about to be a single woman travelling in Europe. To date I have had to contact you every 24hrs to get the roaming reset. Now, I can’t get any response on the 24/7 message system & can again only use my 📱 on wifi. This is unsafe. The new roaming service has failed.

  • w00kiee77 Ben Parker (@w00kiee77) reported

    @I_am_romey @Optus Yeah, I had way too many years dealing with these jokers... I reckon I'm on some of their "this phone call is being recorded" training calls as I give them a chance for good customer service, but they always failed me lol

  • w00kiee77 Ben Parker (@w00kiee77) reported

    @I_am_romey @Optus Make a formal complaint to the T.I.O when you get back if it continues. I had a heap of problems with Craptus and they always took me more serious when they knew I would get the Ombudsman I volved if they were shifty...

  • bonitoclub Tony (@bonitoclub) reported from Melbourne, State of Victoria

    @Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.

  • spikey_cat Spikey_cat 🔜 FURDU (@spikey_cat) reported

    @HYP3RSTRIKE Telstra 5G backup when NBN goes down.. I think your Optus representative needs to be replaced lmao

  • shonenbrave groovin' magic 🌠🎶 (@shonenbrave) reported

    ******* optus charged me $40 for using 34MB of roaming data overseas, ********

  • Optus Optus (@Optus) reported

    @hoops2167 Hey there Dermot, thanks for reaching out. I'm really sorry to hear about the poor experience you have had with our Messenger team on the My Optus app. I can definitely understand the hassles this would have caused (1/3)

  • The_Bollies The Bollies (@The_Bollies) reported

    @tonymy01 @optus_help Are you getting the roaming manually set by the Optus Help team ?

  • DkRanay DK (@DkRanay) reported

    @AngelineBrasier @Optus They better, cos I am ready to lump Optarse right in it for breach of contract… First they increase the plan cost, then the data breach and now this horse ****…