Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/07/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • jodadi_o Jodie Humphries (@jodadi_o) reported

    @cameronwilson And this didn't help in the Optus leak! NSW already does this which is why many NSW residents had to get a new licence when the Optus leak happened

  • GaryNoddy Gary Duffy (@GaryNoddy) reported

    @AnnastaciaMP Why? I am an Optus customer, but I don't remember a week in the last 5years where someone hasn't tried to scam me. Optus hack has made no difference.

  • pulseonapath Paul Stanhope (@pulseonapath) reported

    Can’t believe I’m still with @optus - truly hopeless service. Time to ditch them at last I think…

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @lt_salt @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438.

  • sandra43315128 sandra (@sandra43315128) reported

    @PaulFletcherMP Optus execs gave themselves a payrise I don’t hear you demanding that they cancel it. Joyce giave himself yet another payrise again no objections from you. So you’re happy for the people that control the money to regularly take it but the rest of us should sit down and shut up

  • camclare Cameron Clare (@camclare) reported

    @asz_tee I was with #Medibank, #Optus (years ago too) and worked at Telstra 20 years ago. Your #Telstra employee codes (charlie/delta) are unique to the employee and never change. They're looking for anomalies with licence no's, employee no's, phone no's etc.

  • mingleili2 👨‍🍳👨‍🍳👨‍🍳🇦🇺 (@mingleili2) reported

    @ClareONeilMP Medibank’s cyber incident even Optus one ,should be concerned about national security issues now under labor government! Labor party government should have responded for Australian!

  • MrBJovi Bej E (@MrBJovi) reported

    @Optus Don't pretend this data breach is over @Optus ill be leaving when my so-called breached contract is up. Customer service is utterly disgusting.

  • asz_tee Tee 💙🤍🏆 (@Tee@aus.social) (@asz_tee) reported

    Wasn't a customer for 9 years, and Optus still had my data. Why? #QandA

  • LMildwater Lynda_The_Mundane (@LMildwater) reported

    Hey @Optus is there a reason the net drops so often, you can barely watch a 10 minute video, in a capital city, or is this your normal service. Maybe its so we can't check if our identity got stolen but its extremely annoying.