Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/18/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Pillai_Pri Priyanka Pillai (@Pillai_Pri) reported

    The worst customer service experience ever with @TheGoodGuysAU Preston store. We were given a deal on a fridge if I ported from Optus to @Telstra. Porting hasn't gone through and partial payment for the fridge already made but we have no update on when we will get it 1/7

  • CHlRPl Mr. Chudd (@CHlRPl) reported

    what the hell optus cell service sucks here

  • voodoorock mark (@voodoorock) reported

    @Optus when will the outage in 2769 be resolved

  • KatiesMum4 Geeta Datta (@KatiesMum4) reported

    @Optus The "My Optus" app is frustratingly useless. It shuts down if I try to load half it's functions. I've called several times and advised to uninstall and reinstall, which I have done MANY times but the app STILL doesn't work.

  • innocent_abroad Andy Wright-Slava Ukraini🇺🇦 (@innocent_abroad) reported

    @level5apartment @mal2153 @MikeCarlton01 So what? Why is foreign ownersip a problem? The question was whether privatisation had ever worked. It clearly did in the case of telephony. Foreign participation in the Australian market is normal. No one makes you use Optus. You are welcome to use Australian privatised Telstra.

  • ImTwogood4U2 UNDSTM8D (@ImTwogood4U2) reported

    @Optus Yeah because everything about your real network is no good

  • CintMcDermott Leopard Lover (@CintMcDermott) reported

    @Optus handset has been sent away 3 times and “has no problems”. Oh I’m sorry how do you know that? You said you sent it over east for repair and it is on my letter box 2 days later? Why is my auntie paying for a product which is NOT FIT FOR PURPOSE!

  • Optus Optus (@Optus) reported

    @KatiesMum4 Hi Geeta, sorry to hear about your ongoing Optus app issue. Can you please direct message us to confirm the make / model of the handset you are using? Kartik

  • changenew2015 Hacked (@changenew2015) reported

    How would scammers get my phone number I have saved on my sim card as Aaa me and my phone number and actually ring me so it is displayed? It was Amazon recording. I have asked optus to explain. Anyone else have this problem?

  • andiijk Aj 🌙🌏✨🧬 🌤 (@andiijk) reported from Gold Coast, State of Queensland

    @Optus no internet in Palm Beach Qld ALL DAY today. And I got a text saying maintenance work will be extended until July???!!!. Seriously not good enough! $20 discount off last month for the crap service? I can’t contact anybody!!! #furious