Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 11/09/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • fiona_feeeb Fiona Edwards (@fiona_feeeb) reported

    @ClareONeilMP @AlboMP I cant even get hold of Optus customer service to try and get any assistance or the Equifax code?? I have tried every avenue. How else can I get a response from Optus?

  • moss_andrews Mossy (@moss_andrews) reported

    @DoranRobert1 Correct, not responsible for protecting customer’s data although would have been a far better asset to front media than what Optus has produced so far

  • mark555888999 Power to the People (@mark555888999) reported

    @Kate3015 At least Optus did not lose anything of theirs just our customer records albeit 10m ?

  • fiona_feeeb Fiona Edwards (@fiona_feeeb) reported

    @Optus You have not provided any further information about how I can access the free monitoring service, Equifax. You have advised me to wait until I am contacted "over the next coming days" - how long is that? It has been 6 days since I was advised my ID documents etc were hacked.

  • MeckeringBoy Michael Dowling #ClimateActionNow (@MeckeringBoy) reported from Westfield, State of Western Australia

    @WCSkinClinic did you send me a text with a link? As a former Optus customer I’m wary.

  • christinalcee Aaine (@christinalcee) reported

    @yay101 @domknight @Optus Exactly. The biggest issue is that you're forced to provide *all* of this stuff up front, before they even look at your application. In the current climate, that could mean you're providing more than enough info to steal your identity to 5 or 10 companies while looking. Or more.

  • Wesley33691142 @Bloody old gamer (@Wesley33691142) reported

    All this Optus trouble, I have to ask if would we would have been better off with the Chinese company. Never know will we, Morrisson ruled the world back then. God speaks we listen.

  • JuzzyQ7 JuzzyQ7 (@JuzzyQ7) reported

    @Optus I'm not too keen on the whole identity theft issue that YOU caused because of the neglect to protect privacy

  • TRepaired Technology repaired (@TRepaired) reported

    @ItsStarMystique @Optus @VodafoneAU We had Optus before, lucky we changed a few years ago, now with NBN. But we had a very hard time trying to not be a customer of theres anymore, they wouldnt listen to our reason and kept on begging us to stay.

  • TweetingGolfer 💉💉💉AKIAUS (@TweetingGolfer) reported

    @hughriminton I wasn't happy with Optus, even before they told us about the #OptusHack , when they decided to charge for Optus Sports. I told them this week I want to cancel my contract because they broke the promise of free Optus Sports. They offered to provide 10% discount on my plan.