Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/10/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Daveycrockett25 daveycrockett🏴‍☠️🚩 (@Daveycrockett25) reported

    @StuartRandall @ESPNAusNZ @NHLTVSupport I know you have nothing to do with fetch. But my understanding is you either still need to purchase a fetch set top box or for mobile only access you have to be with one of the service providers (Optus, iiNet etc).

  • KylePeachy Kyle Peach (@KylePeachy) reported

    @Optus 2731, nbn has been stupid slow, any reason why?

  • bymyers 🕯debbymyers😷💉🍩💧🌱🦜🦘🐨 (@bymyers) reported

    @cathywilcox1 @Optus We've got Aldi Mobile on both our phones, never had a problem. On the Telstra network anyway. We have so much data because it rolls over every month.

  • LeonRRowan Leon Rowan (@LeonRRowan) reported

    @amaysimAU @cameronreilly I expect you will support it as it is likely part of a comprehensive 'digital future'. The issue is how many (perhaps) years it will take. You may have to wait for your owners Optus as their staffer told me eSIM is no go on their prepaid (Telstra do ESIM on prepaid).

  • bikebird Ann Richardson (@bikebird) reported from Sydney, State of New South Wales

    @Optus land line.. not working beep beep

  • ljagx Luke Charles (@ljagx) reported

    @Optus my #5G home internet is down in the #HollandPark area (4120) since yesterday - any chance it will be back online before next week?

  • ajay_eats Ajay (@ajay_eats) reported

    @CheemsCricket Yeah true. It has also got YouTube originals which isn't too bad. India has got the best subscription service - 100-150 Rs/month for music- 399/year for hotstar, 1000/year for Sony. Here, to just watch cricket and football you need to subscribe to Optus, Stan, fox,bein 😭😭.

  • cameronreilly Cameron Reilly (@cameronreilly) reported

    @LeonRRowan @amaysimAU Wait! Optus don’t support it on prepaid? Seriously?

  • ajsteelofficial AJ Steel - Artist (@ajsteelofficial) reported from Melbourne, State of Victoria

    @NBN_Australia Thanks Jo, spoke to Optus, they logged a call with #nbn and the issue has been resolved.

  • Optus Optus (@Optus) reported

    @Joe_F_Fox Sorry to hear about your Optus app / My Account issue, Joe. Let us look into this for you. Please send us a direct message to proceed. We`ll then confirm your details via a secure form and provide further assistance. Kartik