Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/25/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LaingAngus Angus Laing (@LaingAngus) reported

    If #Optus spent as much money on customer service and engineering, than they do on their collections department, there wouldn't be an outage. Their customer service is disgraceful. Still charging me for a service that was cancelled 2 months ago. Going to ombudsman.

  • sweetaxident victoriacarter (@sweetaxident) reported

    @Optus is my son getting a credit because he can’t work without it. He can’t contact me and turned up to check on me because the phones are out. I use the mobile for emergencies and if I fall or need assistance. Will there be #compensation for this outage?

  • dan_roxanne Θ.DanRemy (@dan_roxanne) reported

    @Dobboinaus @Optus Yeah still down 😢

  • michelle_mnm4e Michelle's just point'n out🤔😮 (@michelle_mnm4e) reported

    @morningshowon7 this Optus outage isn’t a 1 off thing, keeps happening week after week. If its not the phone lines its the internet! & expecting customers to contact optus by messages on their app is ridiculous! Not reaching our elderly parents week after week is crap service!

  • Doggiesman Michael (@Doggiesman) reported

    @AnthChristo major Optus outage

  • Shabby169 Shabby Dave. 🔰 AZ x 2 + 1 PZ (@Shabby169) reported

    @AnthChristo Major problems with Optus this morning..They say they are working on it

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @taylmer Hey Tracie, there are reports that Optus (our provider) is completely down this morning - we are waiting to hear from them what is happening, stand by :) - Lizzie

  • LaingAngus Angus Laing (@LaingAngus) reported

    Thank God for the #Optus outage. Now they won't be able to call me and chase up charges for a service that was cancelled 2 months ago (yep, still charging me for it). I've called their contact centre, and they haven't fixed it, and I get no response from their App.

  • LoveMeredyth Meredyth 💉💉💉😷🧙‍♀️🧘‍♀️🇺🇦 (@LoveMeredyth) reported

    I just heard Optus customers are being inconvenienced by a huge outage this morning. Has Gladdy started working there yet?

  • Phillbertus Phillip Watt (@Phillbertus) reported

    @Pits666 I’m on Optus. Probably why I couldn’t call people earlier. Thought it was a Telstra problem. I’ve been having problems sending and receiving texts to Telstra numbers