Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (14%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Angelo Azar
(@angelo_azar) reported
@Optus hi is there a nbn outage currently in north ryde? Cant seem to get it going regardless what I try.
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Sameer Charles
(@SameerCharles) reported
@Optus Well I am speaking with your tech support and NBN for last 2 days. Tried like million things. If you cant fix something, accept it so we can move to other provider. However, since you have wasted days of work I have to make sure others know about this. @Optus
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Badger
(@HoneysettS) reported
@Optus It's my partner that's trying to deal with it. We're speaking to the retention team at the moment but it's not looking good. Vodafone deals are better and any customer service will be better than what we have had. If it doesn't we'll get in touch
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Scotchy McScotch
(@SMcscotch) reported
@Telstra dealing with the impact of the COVID pandemic is still less of a PITA than trying to get something resembling customer service from you company. @Optus @iiNet surely you can do better.
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tony
(@anthonycatalan1) reported
@battledinosaur Who do you reckon will get the rights to show the WWC Optus,**** sports (fox sports) or maybe Stan sports?
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Gay 🏳️🌈 Rainbow 🌈 Anarchist 🅰️ - Wear A Mask
(@manindotblack) reported
Heya @Optus I'm currently waiting to chat with someone on your app as to why I should pay $133 dollars to terminate the "free" "landline" that came with my nbn service, which I have to cancel, for which there's a $167 fee which I vaguely expected, but I was told originally…
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Rod E Molina
(@Rod6Molina) reported
@Optus I've been without home internet for over 12 hrs.. how much longer before this problem is fixed? PLS let me know today the ETA. Cheers
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MS SΛFFΛΛ صفاء
(@MsSaffaa) reported
from
Sydney, State of New South Wales
Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?
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Jason
(@jasons_tweet) reported
@Optus I used your message app amd the support person said it was no longer available.
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Brucie
(@ABrucieC) reported
@TheOneGaladriel Wtf? Optus is so **** to deal with. And you can't even make a complaint because it takes even longer.