Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/31/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vincent_choy Vincent Choy (@vincent_choy) reported

    WTH used @Optus app messaging that my account wasn't affected when i clearly got the message in email. Agent refused to give me case ID and only gave their optus ID as 107107 which is just a branch ID. Not a good UX wrt to handling #OptusDataBreach complaint REF: 1001478203

  • BarbEllen3 Barb Ellen (@BarbEllen3) reported

    @ScoullarCraig @tigertuffmark Yes the Optus hoax, and prepare for more coming in different ways. Problem, reaction solution.they create the problem, the people react, they have the solution DIGITAL ID to keep your information private. BINGO

  • tttezzz Terry Holt (@tttezzz) reported

    So I eventually get a txt from the Optus "expert" in regards to my internet issues and it freezes my phone and causes a restart!

  • neilw101 Neil Wray (@neilw101) reported

    @AlboMP @SenatorWong @ClareONeilMP Time to roll out the giga class action against Optus; they don’t give a crap about customers, all they give anything about, is making money from customers. Now it’s time for us to bite back at the billionaire’s and make them feel the pain of loss; loss of all their dollars.

  • cryptonips2 cryptonipz (@cryptonips2) reported

    @Optus #OptusHack This is a fail on so many levels. Can't login to any apps, called, told to cancel in store. In store told to call cancellations Cancelations hangs up anywhere from 23 minutes to an hour of being on hold

  • Gwyntaglaw Gwyntaglaw (@Gwyntaglaw) reported

    Here’s the thing. I’m an Optus customer. Had an account with them for over 20 years. I can’t even remember what personal documents I submitted to them for ID back then. I have no idea what exposure I might even have.

  • voodoo47 Lady ♏ 💉💉💉 (@voodoo47) reported

    @bulldoglegend @leenystar We aren't talking about scams It was a data breach & some really personal information was released on darkweb enough to be able to provide proof of id over the phone. Regardless of consumer awareness there was nothing any Optus customer could have done to prevent this.

  • jadecam_ Jade Zuehlke (@jadecam_) reported

    @Optus after an hour on the phone to your support team yesterday and confirming what I need about 272992 times you guys have STILL manage to screw me over. Is there anyone who can actually help because after 5 years I’m about to leave for good.

  • MichaelStylian9 Micky🇦🇺Double🌶🌶 (@MichaelStylian9) reported

    @9NewsAUS All the people who’s information was leaked should be compensated by @Optus to the tune of 2years free service. This leak is abhorrent to say the least. Customers should be up in arms demanding compensation. @Telstra will be diligently putting in all required programs

  • mitchscrawls Witch Milkins (@mitchscrawls) reported

    Some kid finds something he shouldn't have been able to find on the Internet and now it takes me 2 hours to get a transfer of registration form in on my car. Damn you Optus!