Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/05/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (11%)

    Phone (11%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • qahowa BigM (@qahowa) reported

    Let me tell you about what I believe *REALLY* happened with @optus, I believe that the public are not told the full story, and being a customer of Optus, I had my personal details leaked due to their inaction and deception @acccgovau #OptusHack #OptusDataBreach #OptusFail

  • arckstar Sandi Hill & Arckstar (not that sort of hill/sand) (@arckstar) reported

    @6NewsAU Not really a hacker they didn’t hack anything they downloaded information “freely” available. @Optus is the bad “baddies” guys here They failed, those who failed should face criminal charges

  • marmar8935 Marmari (@marmar8935) reported

    @optus can you be quick and updates the customers who is among those unfortunate 10200 people whose details are already stolen and revealed? You really need to take action immediately. @AusFedPolice would you please do something and help us? #OptusHack

  • AntBA013 Ant B (@AntBA013) reported

    The solution to @Optus hacking of IDs will be the 'trusted' Digital ID The solution to whatever money problem to come will be Digital Currency The overall solution for these problems, will be digital wallet linked to your Digital ID #OptusHack #OptusDataBreach #auspol

  • kingiiam43 Monte W T K Carroll (@kingiiam43) reported

    @sunriseon7 Glad I'm not an optus fan, or ever been a customer lol.

  • Edgemonsta Unpublished Critic (@Edgemonsta) reported

    How good is @Optus? They bump up charges to maximise profits (no other reason) and almost immediately after allow customer data to be stolen through utter ineptitude. They should be fined millions, and also have to compensate current customers big time. CEO should go! #auspol

  • NiKKi_E13 Nikki (@NiKKi_E13) reported

    @Nick56412479 I’m disappointed to hear this. Optus helped me through a period of homelessness and I’ve always been so thankful for the service they’ve provided us. I almost signed up for a new phone the day before I heard of this breach.

  • 0x42424242 Peleus (@0x42424242) reported

    @civilized____ We’ll never know. Optus paid, 3rd party purchased with non disclosure arrangement, the pressure got too much, lots of possibilities.

  • kpmsubs KPM (@kpmsubs) reported

    @ClareONeilMP Minister, I was canceling my Optus account today & there was resistance from the loyalty team. I was asked to cancel in early Oct, the reason being that the individual staff cancellation score is getting too high and therefore affects their wage. This is how Optus treats staff.

  • qahowa BigM (@qahowa) reported

    As a customer of @optus, I’ve noticed that early May 2022, the mobile app was not allowing full logins, I went through the usual troubleshooting, and btw I come from a technical background @acccgovau #OptusHack #OptusDataBreach #OptusFail