Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 03/15/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vacant3rdman Anthony Horton (@vacant3rdman) reported

    @moosemobileau Haven't been able to get any 4G data all day today in Sydney. Have had signal, & been able to make/receive calls, but no data. Is this an Optus problem, a you problem, or is it just me?

  • antrichardson_ Anthony Richardson (@antrichardson_) reported

    Anyone with @Optus in Melbourne experiencing really slow internet?

  • pearlparky Pearl (@pearlparky) reported

    @Telstra (part 3) I don’t need the SIM anymore because the Optus network has been restored but I’d like my $90 back. It charged me for every failed attempt at activating/loading credit. $30 for every time I hit the button only to get an error message. Please assist, thank you!

  • thewildc4rd sabrina⁷ ♡ (@thewildc4rd) reported

    I’m so sick of @Telstra putting me through to their text messaging service. Put a human on the phone otherwise I will be leaving to Optus. 🧐🤪

  • nigel_poke nigel (@nigel_poke) reported

    @Optus I’ve tried resetting everything both modem and computer. No outages in the area. Your suggested help pages don’t include trouble shooting for the B818 wireless broadband.

  • EICostheta Reg Boyle (@EICostheta) reported

    @BecWrong Here... It's taken years but this week and today, I have beaten Optus out of it's stagnant insistence that the email account abandoned years ago, was my account identification.This and more. All problems heaped on the user. Have you ever tried to online register at the San?

  • KyvanDyk73 Elli-E-Kat (@KyvanDyk73) reported

    @Optus Kristy if you’ve even tried to call Optus support you’d definitely not strongly recommend it. Maybe I’ll give that another go next time I’ve got a minimum of 5 hours to spare.

  • Barky2000 Chris Barker (@Barky2000) reported

    @Optus 4g has been down since a storm this arvo in Nelson Bay 2315. Any eta when it'll be up again?

  • tomascl tomascl (@tomascl) reported

    @MsSaffaa @Optus Where are you? I'm having problems too. Since September @Optus haven't been working properly. I'm so tired of all of this, every week I have to complain.

  • supermario200 SluggerMuz (@supermario200) reported

    @Optus Can you confirm any NBN issues in the 2211 postcode? my NBN upload speed is at pre-ADSLspeeds..... SLOW !