Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Guy Garconnette
(@GarconAU) reported
@Optus Your customer service trying to get an e-sim activated is a joke. More than 24 hours later & something which should be simple no-one can tell me what the hold up is? It also seems that you need to pay your call centre staff some more so they actually care to resolve issues
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Alicia B
(@LeashUnleashed) reported
I try SO hard not to get angry with customer service reps, as I know they're just doing their jobs, but FFS @Optus , I am about to completely lose it at this crap. Luckily the reps on your useless message app don't get sarcasm.
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Guy Garconnette
(@GarconAU) reported
@Optus Looks like customer service on this channel is no better. You were off to a good start and then nothing
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Herbert Erpaderp
(@HerbertErpaderp) reported
@Optus The network status page NEVER shows any outage.
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Alicia B
(@LeashUnleashed) reported
I have explained everything multiple times on the stupid @Optus messaging app you keep telling me to use instead while I'm on hold, to be constantly told they can't activate SIM cards. I have physical disabilities, so visiting a store is not an option.
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PavlovsGecko
(@AuspolRefugee) reported
From my POV, the biggest mistake I made in my dealings with optus was accepting their 'apologies and assurances' as genuine and accepting their offer of credits and other inducements as generous and never for a second expecting such absurd behaviour from a major company.
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Nats
(@BLNats) reported
@shaunmicallef Sounds like my original Optus Prepaid mobile account which had Free Talk for 20 mins 9pm-9am. We use to hang up after 19 minutes and call again.
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DT880 Pro
(@SEIFFERTOVAL) reported
Didn't read the fine print when reupping my Optus - apparently cause my plan requires a direct debit on file you can't pay via any other method (annoying but fine) but also - I can't access a bill whether through the online self service or the app? Truly cooked stuff
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Guy Garconnette
(@GarconAU) reported
@Optus Optus needs to do better. This has been ongoing for 3 days with no resolution. No one wants to take ownership of this issue to get it sorted. Every time I ring I am given a different or conflicting bit of information. You don't seem to take your complaints seriously either!
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ChelseaFC Adelaide
(@ChelseaFCOwner) reported
from
Adelaide, State of South Australia
Commentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.