Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ms.Sunshine
(@Ms_Sunshine13) reported
@tazmancblue @Optus If you can get mobile phone service try Amaysim, I've connected my whole house off my hotspot & have data banking, paying $50 for 125gig & free calls & texts. You never, ever, ever have to deal with Optus or Telstra again, they are as bad as each other.
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Sheena Kennedy
(@SheenaJones_) reported
Jeez, @Optus and @Telstra must be the worst signal and internet ever!! Can’t get internet in my yard with telstra and Optus I can’t call out! What is with the 90’s!!
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Amy Venardos
(@VenardosAmy) reported
@Optus @itbethatway123 I’m having the same issue? Keeps coming up an error has occurred please try again.
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Karigar Australia
(@Karigar_) reported
‘No’ #Optus than ´Yes’ Optus..No WiFi for 4 days…in our premises in Sydney - waited for hrs on hold then call drops off & no one calls back after promising…. @Optus - this is unacceptable! How’s one supposed to work? #outage #nbn Australia.
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Kalithana
(@Kalithana1) reported
@Optus Any update on the SIM card issue for pre-paid mobiles? It's been a week, and still no resolution... Had a new sim replaced, was originally advised 24 hours, then 72 hours, and still not working... I need my phone working by next week, as I need to receive text messages!
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smallcurrency
(@p_smallcurrency) reported
@Optus I'm already with the customer resolutions team and no one calls me back, is there a higher up division I can speak with?
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Dan
(@paytes11) reported
@Optus the amount of effort it takes for you to investigate an outage affecting an area is a joke. I will be engaging with the ombudsman as this seems to be the only way to get results #optusoutage
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Oracle4005
(@Oracle4005) reported
@ellymelly @AussieVal10 @Dom_Perrottet Buy from small retailers or overseas online. Never buying from big business Australia EVER again. No David Jones, JB Hi Fi, Harvey Norman, Telstra, Optus, Officeworks, Bunnings etc. They are all ordinary companies in any case where you can get better service and price elsewhere
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turdface
(@Turdface70) reported
@Plutus_v3 All I can say they must be extremely busy with complaints had a gutful with bad connections and bad service I’ll be looking around for better service provider stuff Optus .
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Chris Murphy
(@CJM_BM) reported
@Optus hi I have tried for days to move a post paid service to a pre paid Sim that Optus told me to purchase and I keep getting hung up on or transferred to dead numbers. Can I get a refund for this Sim?