Optus

Optus Outage Report in Richmond, State of Queensland

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/19/2026 23:20

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • amaysimAU amaysim (@amaysimAU) reported

    @anupelectro @Optus Hi Anup. Yikes! Not cool that you're unable to use calls and data, that's not the kind of service we want to give you. :( I've shoot you a DM - will wait for your reply. Let's sort this out via chat. -Erin

  • angACT angisjustexisting🪷 (@angACT) reported

    anyone else wanna have a crack at me this week? car blew up, every lender i asked for repair $ said no, @foxtel cut my service even tho i only watch cnn, @optus bout to cut me even tho i have a payment extension, my feet on fire from walking to work & im all outta bus/uber$

  • munkeyduke Monkey.Duke (@munkeyduke) reported

    @Optus Hey just thought you might want to know - there's a Norton Anti-virus Phishing scam conducted using a number on your network - +61 3 9028 8943 Please investigate and disconnect to avoid serious damage to someone else.

  • Twodogs1964 Carl Rayson-theresnobodyherebutuschickens (@Twodogs1964) reported

    @StrayDog67 Yes I do. So what's the problem the Optus Fetch is causing. Please and thank you.

  • alexbhathal Alex Bhathal (@alexbhathal) reported

    Anyone else having major problems with slow @optus speed?

  • wellpressed $uper$tarfi$h (@wellpressed) reported

    So St Vincent’s phone lines all seem to be down and you can’t contact them? That seems very problematic? I rang them this morning, reception was on break so I rang them half an hour later and suddenly I’ve got Optus telling me the phone line is disconnected???

  • GillOshaughness Gillian OShaughnessy (@GillOshaughness) reported

    @Optus hi - i am overseas & trying to renew my international roaming through my Optus App which I’ve been doing w no issue since Dec. My app now says I don’t have an acc but I do, it won’t log me in & I can’t access help w/out logging in but it wont let me log in.

  • Banana16Eric Eric Banana (@Banana16Eric) reported

    @madameshawshank @David_J_Harley @ShiannonC Yes she did Joan. And Optus happened to have the latest Data breach in Australian History as well. Talk about poor governance.

  • GreggT80 GreggT (@GreggT80) reported

    @Optus Internet down in Dandenong VIC area? Have restarted modem twice but no Internet. NBN box has four lights. Please advise. Thanks.

  • thesammykins sammykins (@thesammykins) reported

    @HYP3RSTRIKE At the very least, PayTo SHOULD help fix a lot of these issues but ultimately Optus are not quick to adopt new technology and practices to the point where it's rough for me to say, Telstra and every other carrier is more worthy of your money now which is wild to say.