Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/13/2026 08:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • NLB17191837 Peter Mac (@NLB17191837) reported

    @Optus Have no issue at all with the reminder, I have issue with what happened when I tried to remedy the issue.

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @Wrongly_Excused @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.

  • mattyofthebell Matty (@mattyofthebell) reported

    @Optus Hi Jim, my trouble is not just with the network. I have contacted Optus a few times since getting my new phone and service and I am struggling to see why I should carry on with Optus. If service is not available I should at least be able to call over my WiFi connection.

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @MGloban @NBN_Australia @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.

  • crzytic Cryztic (@crzytic) reported

    Hey everyone I have figured out my problems are due to Optus which is my internet provider has had difficulties with my house connection so once I get that sorted I can stream again I will keep you all updated

  • jsingh_cloud Jotpal Singh (@jsingh_cloud) reported

    @Optus Had a chat with online tech support and have provided my details, hopefully they can help/fix the issue. Looks like some NBN work happening in the background, but I don't see any planned maintenance on the website.

  • AndrewGTalking Andrew G (@AndrewGTalking) reported

    Anyone else having phone and text issues in Australia today? I'm hearing plenty of people complaining about it? Issues with recent anti-spam requirements? #telstra #optus #vodafone

  • BruceBolden32 Bruce Bolden (@BruceBolden32) reported

    Hey @Optus just spent an hour talking to a call center of yours overseas and couldn’t get a simple problem resolved.😡 If retaining your customers are important. You might want to follow #Telstra decision of relocating their call center back to Australia!

  • RRGerad Radster Gerad (@RRGerad) reported

    I used to think I was reasonably nonchalant fella until I met: Optus customer service

  • desikitteh 🏳️‍⚧️🏳️‍🌈 Mx. Desi Dunstan-Cooper #BLM #1312 🦄 (@desikitteh) reported

    @Optus once again deadnamed by chat support staff. This is not improving.