Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/20/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @bwrigley The old plans which included International roaming that you are referring to are not offered by Optus anymore. Some of our old plans do not even support 5G. In saying that I have tagged your post as feedback to the relevant team for review and future reference. Kartik

  • MissyDemeanour4 Missy 🐀 Demeanour (@MissyDemeanour4) reported

    @blackjack9594 @Optus More interesting tweets. It seems this is standard practice amongst your case managers. Just close them off, don’t both responding. Make customer even more frustrated but will be someone else’s problem so no problems. More screenshots taken. Thank you.

  • jhegarty1 james (@jhegarty1) reported

    @Optus Hopefully the last season #OptusSport has epl rights! Because the service is a joke

  • RosscoByrnes Ross Byrnes (@RosscoByrnes) reported

    @Optus We have nbn problems in postcode 4122. How long is the outage expected to last (given it started last night) and what caused it?

  • MissyDemeanour4 Missy 🐀 Demeanour (@MissyDemeanour4) reported

    @D_M_Clark_ @Optus Interesting. This seems to be how Optus treat many of their customers. Screenshot taken for my friend’s TIO claim to be made on Monday. Thanks 👍

  • thcnunz Nino Iaccarino (@thcnunz) reported

    @Optus Thanks Sarah. Can you please reopen the ticket as it was closed by your support team. I’m happy to close the ticket once I can confirm my issue is resolved. The support team are way to quick to close tickets without confirming an issue is resolved. That is very poor form.

  • bamcclinton Barry (@bamcclinton) reported

    @Optus My connection is fine. Your Apple TV/iOS app in the same room does not have an issue. The LG app does not buffer - the issue is the blue spinner appears on the screen every 2/3 minutes. It’s an app issue

  • RosscoByrnes Ross Byrnes (@RosscoByrnes) reported

    @optus my internet is not working and your app is not letting me chat to anyone about it. I need urgent help and this was the only way to contact you.

  • BouliJimbo Aussie Red 🇬🇷🇾🇪 (@BouliJimbo) reported

    @TomMUFC8 Bro has optus sport **** itself? Or just me?

  • richiecook1965 richard cook (@richiecook1965) reported

    @Munkee8 Will give you as much as I can this afternoon. Wolves link 1 optus sports total HD no problems on build up and kick off. Going to stick with link until problem if there is one occur. Not using VPN