Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 03/27/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • terencehuynh Terence Huynh (@terencehuynh) reported

    Well, it’s good to know that @Optus can’t even get me phone signal at the moment. Somehow using the actual telephone function isn’t working for me - despite having 4G working. Today is a very odd day.

  • bigmilkersa Sarah Horner-Glister (@bigmilkersa) reported

    @optus so I have no devices or bills then charge me $1680 to my account? You’ve been the worst company I’ve ever had to deal with and the stress I’m under after being forced to buy prepaid as you’ve ruined my credit for any plan with any company is insane

  • realLlewen Llewen (@realLlewen) reported

    @Optus can you please contact me as you have sold my over due account to debt collectors after I tried to cancel my contract as I was moving overseas, and now I’m being harassed for your services I didn’t use whilst overseas.

  • janr572 Jan - not Janice (@janr572) reported

    @Johnnosk1 @Optus Also @Optus if this is an issue brought to your attention by multiple customers and no one has escalated it internally to be looked at in depth - it’s potentially another media disaster for your company. Seriously trying to help you here.

  • rebelparacosm Nicole. (@rebelparacosm) reported

    @Optus hi Optus, I kinda need my phone signal when I land in another city later, is there a chance I can have my service activation done by tonight? The staff tried to help me expedite my request earlier today but I still have no service. Please and thank you!

  • RedRidinHood_EL RedRidinHood (@RedRidinHood_EL) reported

    @Optus IM OVERSEAS AND I WANT TO CANCEL MY ACCOUNT, IM BLOCKED IN DMS BECAUSE I SWORE AT YOUR EMPLOYEE FOR BEING USELESS AND BLAME THEM FOR MY DETAILS BEING SOLD ON THE DARKWEB. ALSO YOUR OPTUS BOT CONNECTS ME TO RETENTION AND THEY DON'T KNOW HOW TO CANCEL

  • Optus Optus (@Optus) reported

    @terencehuynh If you find that you are still experiencing problems with your Optus service after you've gone through the troubleshooting steps. Could you kindly send us a Direct Message and we will be able to look into this for you further? Robyn P2

  • Shaneussy Shane Granger (@Shaneussy) reported

    Hey @StuddertNatalie Paranoia is literally one of my 'things' but this is worth mentioning. I've had two phishing attacks in the past two days via Twitter. I have never had a phishing attack before yet weeks after the Optus hack (I think they got my email) FWIW

  • WyleECoyoteEsq WyleECoyoteESQ (@WyleECoyoteEsq) reported

    @Optus @RunnerSA18 Optus has PUBLICALLY STATED it does NOT send emails with hyperlinks Bill email contains 11 hyperlinks Email confirmation from optus after transferring service to another provider 5 hyperlinks Is optus FULL OF ****? YES

  • haruki_zaemon Simon Harris (@haruki_zaemon) reported

    @Optus The operator I was just on the phone with hung up on me while I was waiting. I’ve lodged a complaint with the TIO. Between the data breach and this, I’m at the point where paying out my contract and changing providers is looking like the best option.