Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/29/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • rachmonkey1 rachmonkey🙊📚🌏🐨🌳🔥 (@rachmonkey1) reported

    @longhairlout @Optus get your damn house in order. You’re an absolute disgrace of a company.

  • jarjargabor Jar Jar Gabor (@jarjargabor) reported

    @anncherie49 @mariewalsh18 @Optus Actually I just figured it out. I was a Virgin Mobile customer, who were fully owned by Optus.

  • DebauchedInOz DebauchedInOz - 💉💉💉 (@DebauchedInOz) reported

    So I opened my work email, there's a message from postman (they make a tool for testing APIs) saying you can try their tool on various public APIs, strangely enough they didn't mention the Optus customer data one. Not a fan of postman, I'd rather write some code.

  • ArnoldRimmer1 ArnoldJ (@ArnoldRimmer1) reported

    @mjrowland68 @BreakfastNews I spoke to someone via chat to change the data plan . They said that due to a "systems issue " I had to physically go into an optus branch

  • chookstweet Christine Brooks (@chookstweet) reported

    @mark_r_asser Our Optus email problems at work are so ridiculous I can barely understand them, let alone explain them. All I know is that this year, my boss has been a) on the phone to them b) on hold or c) waiting for a return call that never comes.

  • VenessaM_Au Venessa Miler 💉💉💉 (@VenessaM_Au) reported

    @Russputin2 The woman who saved Optus (but not from the interminable damage brought on from an avoidable data leak brought about by lax privacy laws coupled with govt mandated meta data retention...)

  • medjak40 Neil Naessens (@medjak40) reported

    I signed up with #Optus fairly recently and was already feeling insecure abt the amount of personal data they wanted. I remember asking them, "why do you want all this, I've never been asked for these things before", including passport scans etc. Now all that is "out there..."

  • AyalTusia Blank (@AyalTusia) reported

    Hey @amaysimAU, you use the @optus network. Are your customers affected by the breach? We've heard nothing from you and there's no info on your website. #optusbreach @Jeremy_Kirk

  • pitter_patter85 Not My Forte (@pitter_patter85) reported

    @RonniSalt @Optus It should all be part of a breach response/management plan that gets that gets practiced and role-plays, much like a fire drill. Part of the problem is that there's an attitude of 'it won't happen to us'. A GDPR-like policy with huge fines would go a long way to helping that

  • Wildee57395416 Wildee 🌺🕯 ❤💙 🕯🐀🌺 (@Wildee57395416) reported

    @hughriminton No way, friggin Optus can pay! To bad, so sad re their profit margin.