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Optus outages and service status in Richmond, Queensland

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Richmond, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Optus

Optus is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • recursedand
    JJ (@recursedand) reported

    @telstra hey ********: why give me free service all day to then leave me unable to recharge *still*? who is running your company? vote them out. you guys suck but you're better than optus *still* somehow.

  • sirhumpyAU
    Humpy (@sirhumpyAU) reported

    @TweetTreet @tim_blee That's bullshit, devices EFTPOS and similar devices that run on 4G/5G can use other networks, and a bit of business continuity planning would have a backup network, even for a small business, like running down to Officeworks and buying an OPTUS prepaid SIM.

  • ProfessorStinks
    Professor_Stinks (@ProfessorStinks) reported

    @Ausbobsmit Hmmm. She was on holidays when Optus had its Triple Zero outage wasn’t she? Am I seeing a pattern?

  • Strikerminime
    Cameron Holt (@Strikerminime) reported

    @Optus are the worst telco on the planet. You’d think that after over 30 years of loyalty they’d be willing to negotiate a compromise and maybe even a little leniency to someone in financial hardship, but no. They don’t care. It’s all about the money. Stay away from @Optus

  • Philssay
    Question (@Philssay) reported

    Hey paul...Labor promised they'd get to the bottom of the optus outage.. Any idea why they walked away from the problem and allowed it to happen again.

  • JWhite90566
    Jason White (@JWhite90566) reported

    @mdtlion She sounds more like a Telstra public relations officer, than the Communications Minister. Maybe she’s grifting for a future job with them. I noticed the little dig she made at Optus by mentioning a previous issue they had had in the past, but totally relevant to today’s issues.

  • ajdlinux
    Andrew Donnellan (@ajdlinux) reported

    @OperationalInc1 at a very minimum you should need both Telstra *and* Optus to go down, no?

  • Naymmm_
    naymmm (@Naymmm_) reported

    @stupidtechtakes reminds me of the optus outage (**** optus they killed my xiaomi 15 from connecting to optus networks)

  • pelli_69
    Pelli69 (@pelli_69) reported

    @chrissmithonair @optus_support Good luck mate. Optus support is useless. Took me 6 weeks to link internet and mobile account from here in Australia

  • AK22762976
    A K (@AK22762976) reported

    @PaulBongiorno Oh woe is me ! Just purchase a sim card supported by Optus [this is redundancy contingency] when Telstra goes off line swap out their sim & slot in the backup & vice versa. Alteratively purchase a dual sim phone which allows you to switch between service providers