Optus Outage Report in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SW6 in 2250 (@SW6in2250) reported 3 minutes ago

  Ditto RT @clairealx: @Optus we are now two weeks and counting with a speed of 0.28 upload/download and multiple calls to support with NO support, NO resolution, NO remuneration for a service we haven’t received. Disgusting service.

• 
  bobmick53 (@bobmick53) reported 3 minutes ago

  @Optus hi yes i do troubleshooting steps once a day every day they dont help at all the reason they dont help is the thing that is the problem is congestion of the 4g towers because at 1230am my internet is great then at about 730am it turns to crap until 1230am

• 
  Glenn Hampson (@GlennHampson) reported 6 minutes ago

  @birdnoises Only if significantly under (more than 50 percent) the average speed indicated in your contract.I nailed Telstra when I moved from Optus for a few months for breach of service contract when they tried to charge me early departure fees.

• 
  DibbohRS (@DibbohRS) reported 10 minutes ago

  @BuzzOCE Yeah man I tried to leave Optus due to a work phone was with them which was also my personal phone, so I tried to get with telstra and they said I had to pay 1500 to get off the plan even though it stated in my bill it was month to month. I hate Optus will never go with them.

• 
  jimmi (@jimmicbreeze) reported 14 minutes ago

  @AgentSm08557869 @WillowA2 Look it all up, got screwed by Optus, down to tab with cracked screen bluetoothing thru heat damaged phone:) Will try find it for you. It all got mass RT'd by thousands few mths ago for weeks. Some of the long term Constitution guys on corruption of our system have it on sites.

• 
  𝗗𝗿 𝗠𝗮𝗿𝗰 𝗖-𝗦𝗰𝗼𝘁𝘁 (PhD) 📺🎬🖥 (@marc_cscott) reported 15 minutes ago

  @Optus Is that Point Cook? The mobile/web data service around the area is useless at the moment.

• 
  Saffiya (@Saffiyao25) reported 16 minutes ago from Sydney, New South Wales

  @Optus really poor customer service. We will be taking our business elsewhere.

• 
  MissHappyLife (@MissHappyLifeX) reported 20 minutes ago

  @Optus can I just say that dealing with your customer service team for the past hour is a new level of incompetence. just WOW !

• 
  alice (@clairealx) reported 23 minutes ago

  @Optus we are now two weeks and counting with a speed of 0.28 upload/download and multiple calls to support with NO support, NO resolution, NO remuneration for a service we haven’t received. Disgusting service.

• 
  💧Ray™ (@Glenina57) reported 25 minutes ago

  Marian's brand new Samsung Galaxy S eleventy wouldn't talk to our wifi. Phone - Optus Shop, "send it to manufacturer" Router - Telstra, gave up after 90 mins on hold. Sorted it after 2 days with no help from either. How do non tech people cope with this appalling service?