Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @Number1Doubter But I guess you won't monitor and terminated suspicious conduct by your own staff of different staff giving out different information same issue, making false promises that they know won't be kept, blaming customers, breaching privacy laws etc?
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Harleigh Taylor👻🦇🎃
(@TokenBritishKid) reported
In the middle of a pandemic where my immune compromised partner cant work making us a single income family @Optus thinks it's okay to try and charge us $99 to reinstate a service they wrongfully ended when we tried to cancel something else.
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Brucie
(@ABrucieC) reported
@TheOneGaladriel Wtf? Optus is so **** to deal with. And you can't even make a complaint because it takes even longer.
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Sameer Charles
(@SameerCharles) reported
@Optus Well I am speaking with your tech support and NBN for last 2 days. Tried like million things. If you cant fix something, accept it so we can move to other provider. However, since you have wasted days of work I have to make sure others know about this. @Optus
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Pete Miller
(@millerpete) reported
@Optus Thanks for link. I have 2 bars 3G but that fails to load any web content and calls are unable to go through. Not sure if it’s the network or my brand new iPhone 12 that is just not working on 3G. It’s not that I’m well off the beaten track either. Drive 5 minutes and I have 5G
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Katie Wand
(@katiewand0307) reported
@Optus would not recommend Optus 5g to anyone. No internet for 2 weeks and no assistance despite working from home requirements. Pitiful service for an reliable product
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Gay 🏳️🌈 Rainbow 🌈 Anarchist 🅰️ - Wear A Mask
(@manindotblack) reported
Heya @Optus I'm currently waiting to chat with someone on your app as to why I should pay $133 dollars to terminate the "free" "landline" that came with my nbn service, which I have to cancel, for which there's a $167 fee which I vaguely expected, but I was told originally…
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus I guess I will never see my $7.90 you owed me in refund credit, like #Customers will never see improvement in poor #CustomerService?
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Badger
(@HoneysettS) reported
@Optus It's my partner that's trying to deal with it. We're speaking to the retention team at the moment but it's not looking good. Vodafone deals are better and any customer service will be better than what we have had. If it doesn't we'll get in touch
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Warren
(@wazxx) reported
I could do anything I want by hotspotting my android phone, but I use optus and the reception is very very poor here.