Optus

Optus Outage Report in Richmond, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/04/2025 15:50

December 04: Problems at Optus

Optus is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hpfm_fish 💧Barry Steele (@hpfm_fish) reported

    @mana_kailani @slpng_giants_oz Paul had never really understood the communications business. He was hopeless at Optus and hasn't changed. Just another #chancer

  • Guesty22 Matt Guest (@Guesty22) reported from Brisbane, State of Queensland

    Optus being down is causing me all sorts of issues at work today.

  • robryan75 Ross O'Bryan (@robryan75) reported

    @optus Have a current case, ongoing for weeks with no resolution. Several "disconnected" calls, being handballed between departments, unreturned calls and messages, and a general lack of interest. Long time customer, but your customer service and responsiveness is a disgrace.

  • ikatzsolutions iKatz Solutions (@ikatzsolutions) reported

    Optus mobile (QLD, NSW, ACT, VIC) users heads up: Mobile network experiencing (calls, texts, data) technical issues.

  • saltymedulla Abdullah Khan (@saltymedulla) reported

    @Optus NBN SERVICES STILL NOT WORKING

  • RomeoLi02180010 Romeo Lim (@RomeoLi02180010) reported

    @Optus my guy... my fam called u guys yesterday morning since our internet sucking poo at the moment and you guys said if the NBN HQ cannot fix my internet speed during that day, you guys would send a technician over TODAY at 8AM-12PM, however, no tech guy has come over. Me sad

  • Anissa72 Anissa (@Anissa72) reported

    @Optus We still have no network on our office since 10.30am EDT.. are you sure it's fixed?

  • beeso beeso (@beeso) reported

    @NBN_Australia Thats not to mention the hours i’ve wasted on calls and chats to Telstra/Optus and others trying to get a solution to work

  • ak47_cyber AK47Cyber (@ak47_cyber) reported

    @Optus Negative, data only plan still has no connection to 3G/4G even though connected to network. Device has been restarted etc

  • whophd Cᴷhͤrⁿiͭsͥᵃⁿ (@whophd) reported

    @SydneyCityTV … and while Murdoch only owned half of the network that operated a third of the industry, his charisma overpowered the other proprietors handily: if he didn’t like the ABC lining up on Foxtel-Optus-Galaxy, then there wouldn’t be a place for them. That was a year earlier.