Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/22/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • WorsleyBrothers Hybrid Tom (@WorsleyBrothers) reported

    80% packet loss 3 days in a row @Optus fix your internet

  • TomMUFC8 Tom Simpson 🇾🇪 (@TomMUFC8) reported

    @Whats4_T_MattyD I’ve gone to games to support my team, I’m a committee member of a supporters club to try & help fans in Australia with access to games, player events & general gatherings. I used to have Foxtel,now I have Optus. Sorry but I’m not going to stop that, if I’m the problem, so be it

  • ThatsSoTrinda Trinda Lee(gally) | System32 | 🏳️‍⚧️ (@ThatsSoTrinda) reported

    Hey @Telstra, what gives? I've been getting SO many spam phone calls ever since I signed up with you folks. My phone block list has never been so full. Wasn't like this when I was with @Optus

  • lee_birdy Lee Bird (@lee_birdy) reported

    @Optus Service in Zetland has been non existent since Monday afternoon, I work from home and can't take or make calls? What's going on?

  • jamen Jamen (@jamen) reported

    @Optus So it’s interesting that you haven’t reached out on DM to find out more. Inadequate customer service and utter failing. The local MP has been engaged and I think the ombudsman should be brought in too. #optusfail

  • usamaadil1996 $am 🐻 (@usamaadil1996) reported

    Optus @Optus is the worst ******* company ever and has the worst ******* support system. My issue hasn’t been resolved for over ONE YEAR. YES ONE ******* YEAR.

  • Channel10isme hayden stanton (@Channel10isme) reported

    @Optus Having very slow pings, downlaod and upload speed in the Penrith area. The outage page says nothing. I've done the off/on and it's the same. Is there a known issue?

  • i_kingsford Ian Kingsford-Smith (@i_kingsford) reported

    @Optus nbn has been out all day in the parramatta area. Is there a known issue? Makes it pretty hard to work from home.

  • fatcat_1973 John_S (@fatcat_1973) reported

    @Optus is there an internet outage in coburg area, we have lost internet connection

  • savessh Garry (@savessh) reported

    Anyone having trouble with slow #optus around western sydney?