Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/29/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • deliciouslybad Evalicious (@deliciouslybad) reported

    @Optus Yes I've seen. It doesn't support half the stuff I was using the Google Play service for so I may as well swap to a provider with services I'll actually use. Just logic I'm sure you understand

  • Dr_NadZ Dr Nadia Zainuddin (@Dr_NadZ) reported

    @Optus What is the point of a DM? I don’t want apologies. I want my service restored. You have offered no commitment that the service will be restored. We’ve lost the ability to work from home. We’ve lost entertainment. Please offer a more substantive solution.

  • icathler 🍀Icathler🍀 (Allan)🖖🇮🇪🇭🇲🇵🇬 (@icathler) reported

    @ozfinn That sucks. Not sure how many networks, but i did hear some Optus customers were getting them aswell. Telstra says they are from real numbers, so not much they can do. Im used to the normal scam calls & that. But these are getting very annoying.

  • Kennetlb Larry Buruwe Kenneth (@Kennetlb) reported

    @Optus thank you for your friendly staff at Ocean Keys West Australia who help me switch from Telstra to Optus without any hassles.

  • JigsawPost Rob Nairn (@JigsawPost) reported

    Hi @digitalpigeon, any suggestions about slow uploads? I’m Australian based and my ISP is Optus. My max upload is 40Mpbs, but my uploads seem to max out at about 25Mbps. No idea where the bottleneck may be.

  • Dr_NadZ Dr Nadia Zainuddin (@Dr_NadZ) reported

    @Optus Optus - absolutely pathetic. Instead of offering a basic internet service, they say sorry. Because NOBODY CARES

  • yourgirllouise louise lee boondall 27th til 29th (@yourgirllouise) reported

    @sheisgeorgia Optus was down for me few weeks ago. Change your SIM card was my problem

  • jasonology Jason Cutler (@jasonology) reported

    @ZDNet I’ve had data service dropouts since Dec 2020 with @Optus and they refused to believe there was an issue.

  • PoliniakZyg Zyg Poliniak (@PoliniakZyg) reported

    @CelerySorbet @latte_oz So, are they easily identifiable by their tin foil hat? As Telstra/Optus/Voda all have 5G service at York St (According to the maps). Definately some one you doesn't care about their community.

  • Joey2001Joe Joey🐴 (@Joey2001Joe) reported

    @MarksmanPlays_ @Optus My Telstra never goes out bro