Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Catsmother01
(@catsmother01) reported
@bronte__lee I’m in Sydney and between Optus and NBN, my internet is crap. Glad you are back on line.
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Malcom Tent
(@malcomtent) reported
@Optus on the web the instructions to message support lead to an endless loop. On the phone app, it just gives an error. Quality customer support?
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siga
(@SigaNab) reported
**** ever getting at 36 month phone plan ever again biggest waste of money. (Mine was $150.00 a month) I would of paid $5400.00 in total now for a phones that WAS worth $1500.00 phone at the time of release 🤡🤡🤡 now valued at $840.00 **** YOU OPTUS SUCK MY FAT ****
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Natasha Mackinnon
(@TashMac73) reported
@Optus what is going on with our mobile phones? And internet? We are stranded with no way of communicating...help please
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✨Crystal Louise✨
(@CrickleBearr) reported
Is anyone else’s Optus nbn and phone reception/internet down in western Sydney? #optus
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Sandra
(@SandraWhibb) reported
@Optus Can't ring as have had NO SERVICE for 24hrs now! In flood impacted areas this is not acceptable. Some on other networks - Telstra - are running so go fix this in Northern NSW now please.
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Scary Jerry Gaming
(@ScaryJerry_TTV) reported
@malcomtent @Optus @malcomtent never used to be, used to have some of the best customer service out of the lot of them, hence why I’ve been with them sooo long, but I agree Luckily one of the support agents that I did speak with put a credit into my account for the stuff around, was very happy
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Malcom Tent
(@malcomtent) reported
@ScaryJerry_TTV @Optus They should pay you for your time. They mess up. You need to contact them. They make you wait and then hang up. Just garbage service every time.
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siga
(@SigaNab) reported
**** ever getting at 36 month phone plan ever again biggest waste of money. I would of paid $5400.00 in total now for at $1500.00 phone 🤡🤡🤡 now valued at $840.00 **** YOU OPTUS SUCK MY ****
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Scary Jerry Gaming
(@ScaryJerry_TTV) reported
@Optus for someone who has been a customer for over 10 years, your customer service sucks just waited on hold for 30 minutes only to be hung up on and now have to wait in the ******* queue again! all because your app doesn’t work properly and has caused issues with my billing!!!