Optus

Optus Outage Report in Richmond, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 02/02/2026 19:40

February 02: Problems at Optus

Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • RachelRSanki Rachel Sanki (@RachelRSanki) reported

    Not to mention the fact that a supervisor threatened me that if I made a complaint my iPhone dispatch would be delayed a further 3-5 bus days, but if I didn’t make complain it wouldn’t be delayed. That’s illegal & completely bullshit after the same sup admitted OPTUS stuffed up!

  • AaronAdamack Aaron Adamack (@AaronAdamack) reported

    @VOCMOpenline you've got unrealistic expectations for what increased competition will do for Baie Verte cell service. In Oz, there's lots of competition in the cities, but aside from Telstra and occasionally Optus, regional Australia and the Outback are ignored. 1/2

  • Anarkii_ Anarkii (@Anarkii_) reported

    @Optus Hi, just wanted to be sure you guys knew it was horrible speeds for 5G. Glad to see you all are already on it 🤙

  • finaa Fina (@finaa) reported

    Abso horrendous service from @Optus @NBN_Australia still without internet a week after moving. Impossible to get through to anyone. Tech doesn't show up to fix it. How can I get this sorted asap pls?

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    Just had another spam call, this one from +6478525455 from which I understand is a NZ area code. I have blocked the number but this is getting out of control, what can you do to help @Optus

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    @Optus Thank you, I have raised a case with support and expecting a callback

  • Enhance27242927 St3IIzy (@Enhance27242927) reported

    @optus fix my internet cntsss

  • thebradfitz Brad Fitz (@thebradfitz) reported

    @Phil_goeds Had issues with Optus ages ago but I think they’re better now though

  • ririchy0 Sam (@ririchy0) reported

    optus is by far the worst service i've experienced. porting my number from voda to physical sim was good but once moved into esim?? and they expect me to try go into a store during lockdown? ridiculous

  • GrantmeisterR GrantmeisterRS (@GrantmeisterR) reported

    @Optus Guys is GamePath down?