Optus

Optus Outage Report in Richmond, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 03/05/2026 18:50

March 05: Problems at Optus

Optus is having issues since 08:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DanHanney Daniel Hanney ⚽ ✈ (@DanHanney) reported

    @battledinosaur Pity we have to pay another $15 for a streaming service to watch it. Shame Optus didn't get it

  • CobGu3 Jacob Guthrie (@CobGu3) reported

    I honestly think over the past 3 months, my phone has had no service more than it's had service. And we're located in the dead centre of Wagga. Would've thought @Optus would have courtesy to notify customers of outages. #optus #optout

  • asylumgc8 AsylumGC8 - The undiscovered celebrity. (@asylumgc8) reported

    @LegacyOCE @Optus Except for the fact that it's @Optus It'll be overpriced by 70% and available in full service to MAYBE 6 users across Australia.

  • ThirteenJun 13 Jun (@ThirteenJun) reported

    @Optus We have already done that twice. No explanation and no indication when the outage will be repaired. Thx for reply though.

  • obi_bongkenobi subconsciously unconscious (@obi_bongkenobi) reported

    Me: I have an issue with my bill @Optus : don’t worry, we have charged you more than your bill. But rest assured we will correct it in our next month bill Me (*next month*): still you have charged me wrong @Optus: don’t worry next bill we will correct it

  • wf66 Warren (wf6@mastodon.social) still tweeting (@wf66) reported

    @Optus Please have your 3rd service @gomoau accept ID Verifications for those who don't drive and travel to other countries. You accept Keypass, Proof of Age Card, Medicare Card and Credit/Debit Card I was wondering why the Gomo doesn't have the same ID Verification system?

  • ScottyDontTwit ScottyDont (@ScottyDontTwit) reported

    @asylumgc8 @LegacyOCE @Optus And that it’s something that should already be apart of the service. Not an add on.

  • KingCalmette Calmette Lahoud (@KingCalmette) reported

    @Optus Prepaid is **** would not send sms very strange

  • smellyheadz Joel (@smellyheadz) reported

    @Optus It's not an outage issue, it's a coverage problem. It's happened every single day for the last 8 years. Your 3g/4g service doesn't cover the train line between Strathfield and Redfern.

  • AFH7777 Farid Hassani (@AFH7777) reported

    @Optus My bad jack meant group h the one united are in, usually they are up on the optus app pretty quick after the match so was just abit weird, not a big deal jack but fair play mate 10/10 customer service