Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 02/27/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • R0boCop1888 🍀MC 1888🍀 (@R0boCop1888) reported

    @SPFLWatch Obviously he had never heard of overseas subs like Optus Sports etc...

  • Grlbehindthecur Girlbehindthecurtain (@Grlbehindthecur) reported

    @Jeremy_Kirk @Optus @medibank ****. That. Why should the taxpayers fund the cyber defense of private companies? Hold the executives and directors responsible and drive accountability when they fail to invest and get hacked.

  • hingkan88 Hing Kan (@hingkan88) reported

    @Optus Thank you for the 5G modem but no SIM card. On the phone for 1 hour and waiting for the 3rd customer service to help. But guess what, they are closed now.

  • lightsupmon mon (hot & funny) (@lightsupmon) reported

    starting to think i should change to telstra because wtf optus

  • DangerPockets Danger Pockets (@DangerPockets) reported

    @Optus This is still definitely not fixed, and now their customer service is probably out of busy-work trouble shooting ideas. We got down to "try the modem in another room".

  • nkav nkav (@nkav) reported

    @Jeremy_Kirk @Optus @medibank taking over IT infra after an incident is shutting the gate after the horse has bolted, businesses need support & guidance before a major incident occurs.

  • DangerPockets Danger Pockets (@DangerPockets) reported

    Still no internet. Apparently I have to go to the Optus store, over an hour away, for a replacement SIM, and that should fix it 🙁

  • ramblingwitch Sam ... wondering ... #VoteYes ... angry serf (@ramblingwitch) reported

    @ClareONeilMP Today of all days and the irony that Optus and other data providers were not working. PS: I blame the #koalakiller

  • iot7712 IOT7712 (@iot7712) reported

    @Jeremy_Kirk @Optus @medibank "I'm here from the government and I'm here to help you" should strike the same amount of fear and terror whether it is the Tax office or Cyber office calling. You are willing to let them rummage around? Um, no.

  • ___ejp___ Eddy (@___ejp___) reported

    I'm probably the stupid one here but after @optus leaked my details, today they asked me for my international passport number to authenticate. Yes, the one I had to cancel after THEY leaked it. BCC @GeoffreyHuntley