Optus Outage Report in Richmond, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (36%)

2. 

   Phone (30%)

3. 

   E-mail (15%)

4. 

   Wi-fi (12%)

5. 

   Total Blackout (6%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Optus (@Optus) reported 4 minutes ago

  @Graingers_Exp In order to have this done, you will still need an active service with Optus though, whether that be a mobile or mobile broadband SIM card etc. (2/3)

• Tim Williams (@mySMtips) reported 5 minutes ago

  @Optus How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!

• Steven Grainger (@GraingerSteven) reported 5 minutes ago

  @Optus just put a address into nbn check and reported no fixed line service available. I thought nbn was available australia wide in populated areas.

• Patrick Sturm (@psturm51) reported 5 minutes ago

  @Optus I have no issues with anything, stop messaging me. Both you and CreditCorp. Your only legal avenue is court. They've been calling more then 3 times per week for a balance not owed. You haven't a leg to stand on. Waddle elsewhere. You've not been asked anything.

• Adam Parker (@parkerbat) reported 9 minutes ago

  @Optus when will your current email issue be resolved. This has been over 3 weeks now. And is not acceptable. Your online help just states we are working on it. #emaildown

• ello ello (@elhoelho) reported 9 minutes ago

  There is a scam targeting OPTUS customers. The person claims to be from OPTUS and offers a discount on your phone bill for 6 months. HANG UP. It’s a profile info collection exercise. The NSW Police and OPTUS are aware of the scam.

• Tim Williams (@mySMtips) reported 12 minutes ago

  @iiNet How do I report our company website as being SAFE to Optus? We had an issue a few weeks ago and all problems have been resolved. It is now 100% clean as indicated by Google & 90+ Virus Security Site checkers. It's still being blocked by Optus / Costing us $10-15K a week!

• prigby (@PaulPrigby) reported 14 minutes ago

  @Optus What the hell is going on? Glacial speed internet service ( following promises that ‘ bear with us during service interruptions’ because there’s going to be an upgrade. Complete joke: never been slower, utterly hopeless , zero customer service. What a disgrace of a company!

• 🔔- Tingeling -🔔 (@tingeling_au) reported 15 minutes ago

  @SC21012022 Telstra seems to be the way to go other providers either use part of the Telstra network or that of Optus and Vodafone.

• Dheeraj Kumar (@ActuallyDheeraj) reported 15 minutes ago

  Hey @Optus, tried calling your Werribee plaza store 7 times today about my order #383105999A but not even once did my call get answered. How is this acceptable customer service? 😰