Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/12/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JonDT96 Jon (@JonDT96) reported

    I'm sure in the end we will stay, but would be interesting to see the case for a new rectangular stadium in Perth. Question would be location - Langley Park down by the foreshore? Land near Optus Stadium?

  • suzisays_ Suzi (@suzisays_) reported

    Hi @Optus, constant issues with NBN. Is there an outage in postcode 2207? Tried rebooting the modem and it worked for a few minutes and it’s out again.

  • Fanatic4futball Skarezo Snr (@Fanatic4futball) reported

    @Aussie_Kopite @ParamountPlusAU Is there a more useless streaming service than Paramount for football? I don't think so. Stan and Optus Sport are miles ahead, and I can't see them making changes anytime soon.

  • TheoneSia1518 Theone (@TheoneSia1518) reported

    @Optus @ajexib McDonald's wifi would be better than mobile phone network coverage in my area atm.....what's going on last few days??

  • Bill_FJ_Quinn Bill Quinn (@Bill_FJ_Quinn) reported

    @Optus Never once encountered it in all my years of watching Optus Sport. It's not normal. It's a weird option.

  • ScorpioOx61 Bren by the Sea (@ScorpioOx61) reported

    What began as a call to @Optus to add the new #iPhone13ProMax to my account ended with me deciding to take my service to @Telstra when I asked about cancelling an iPad sim 4 DAYS INTO BILLING CYCLE & was told NO PRO-RATA CREDIT! A con EVERY consumer (& @consumervic) should know!

  • DocDocwight 💧Doc (@DocDocwight) reported

    @helenjena As soon as Optus hired Gladys I moved to another carrier! I never use any Telstra service!

  • _bxou bxoxu (@_bxou) reported

    @Optus I have contacted customer service multiple times and it gets worse every time. No thanks.

  • DrRebeccaO Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @Optus @armyinpluto Oh NO @Optus Pyrmont Sydney OUT ALL DAY. What is going on. Certainly not service.

  • lousanti Lous (@lousanti) reported

    @Optus This has to be an automated message. I received a similar response last time I raised this issue. Clearly, Optus does not value its customers nor their experience. So there has been an ongoing issue, yet you still invoice me the full amount. Should I stop paying till fixed?