Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kersti
(@aussiekerstin) reported
@ownedbyhoundies @droverdriver61 Another example of excellent Optus customer service?
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Donald Grumble
(@DonaldGrumble) reported
OK @AlboMP, stob being a halfway house man on the @Optus saga. Actions required: Fast tracked govt supported emergency facility to replace passports, driving licenses and medicare cards etc for the breached. Prepare the invoice for costs and send it to Optus. Do it today.
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Sam Trevor
(@SamTrevor380) reported
@domknight @Optus I haven’t been an Optus customer for two and a half years. So I was appalled to get the email. Why were they storing the data of people no longer their customers?
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greyzane007
(@greyzane007) reported
@SquizzSTK So why didn't this OPTUS issue happen across all telco's
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webxopt
(@webxopt) reported
@abc730 @ClareONeilMP Yes this was horrendous that Optus left this data relatively unprotected, but the government must take some blame here. Not just because the poor state of cybersecurity laws, but because they require telcos to keep data they don’t actually need (against their own privacy laws).
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John Cas
(@moresunshine_1) reported
@optus how are you going to contact me (an ex customer) if my email has changed? Or any person that no longer has a current email with you. I really want to know as it is a requirement for license changes.
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Eliza Edwards
(@ElizaEdNews) reported
Attorney General @MarkDreyfusKCMP has flagged changes to data retention laws, so companies are made to dispose of data when they no longer have a purpose for it. I.e. when a customer leaves a provider like Optus. @9NewsAUS
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ezz
(@HRR99796859) reported
Optus you a completely useless. Send a automated emailing saying I have been hacked. Then haven’t bothered doing anything after that great customer service
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💧💧 Llewellyn Griffiths
(@llament) reported
It has now become public knowledge that @Optus was complaining about the cost of customer data security. It will now have to make more effort to ensure that the data is totally secure. The other Telco's will also have to make sure they aren't cutting security corners #OptusHack
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ToniCheney
(@ToniCheney) reported
@Optus @RunnerSA18 Make that 24 hours now on you 24/7 message app and NOTHING. Nothing after multiple phone calls either. Truly atrocious service. Optus service what an oxymoron.