Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 03/04/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BlairGabbe Blair Gabbe (@BlairGabbe) reported

    @Optus Hi for the past week my HFC NBN is terrible from midnight to about 6am. Upto 50% packet loss and always buffering. Any idea on what's going on. I'm in Croydon 3136 Vic

  • bulls_troy Troy Wingate (@bulls_troy) reported

    @Ch7Adelaide is there reception issues? I watch through @Optus Fetch and the reception has gone from bad to basically unwatchable. I have no issues with any other channel and have even done a rescan which didn't do anything. What is happening?

  • cbiggins Christian two jab 💉💉 (@cbiggins) reported

    Hey @Optus, just moved to a new street in my existing suburb and there is zero coverage. I have no mobile service almost anywhere on the block. Is there anything we can do about this? (Btw tested with multiple phones).

  • dinonetherton dean netherton (@dinonetherton) reported

    @Scamwatch_gov I've been getting lots of calls from 08 numbers. One was to tell me my Telstra account was hacked. Others just hangup. It's always a different number so don't know how to block. @Optus as my carrier, can U do anything. Feel like this is an industry problems that's ignored

  • Attila_the_Hunk Attila the Honey (@Attila_the_Hunk) reported

    @Telstra Nope. I tried very hard to get help for a serious problem with my account but the people on the telstra helpline were actually no help at all so eventually I changed to Optus.

  • monzah46 monique (@monzah46) reported

    @Optus hello. I want to transfer my number to you guys because my current company doesn’t give me any service. I am have no service whatsoever. Is this possible to do?

  • mrdanielfeo Daniel Feodoroff (@mrdanielfeo) reported

    Hey @Optus, I am getting sick of getting spam texts saying I have a new voicemail and over 10 international numbers calling me a day with high pitched ringing noises when I answer. Whats happened?! So many other people I know are getting this too. Are you working on a fix???

  • Reynardo_red Reynardo the Fox (@Reynardo_red) reported

    @Optus Aha! I have discovered it's a common problem - I have an Outlook account and obviously an optusnet account, and mail from my Optusnet account does not get to my Outlook account. If you could check on your end, and I shall do so on mine.

  • Geroboy70 Gordon Millar (@Geroboy70) reported

    New iPhone bought from @Optus take it home and screen is faulty. Take it back to store where it’s suggested it should have been checked prior to taking home. Phones sold with battery uncharged!!! Appalling service.

  • niknakstheman niknaks (@niknakstheman) reported

    @Optus is your sales number working. Trying to call but seems to be down.