Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/10/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ShitFuckery1 ShitFuckery (@ShitFuckery1) reported

    @mikeredes @Optus Still shiny, in parts pal. Ha haa If you get poor I will send you Lobster ok? Never fear, ever. NO THE iPhone Update, its ****** i have a Motorola if you need it pal

  • JibbeyXD Gibran Mohamed (@JibbeyXD) reported

    I don't know how many times I have to say this Channel Ten, I am not getting a new TV (the one I have ain't broken) just to watch ONE channel!!! Optus works perfectly fine on my TV and computer, I don't see why 10Bold doesn't.

  • david_faraway Faraway_Shores (@david_faraway) reported

    @OptusSport Optus, there’s plenty of Newcastle supporters in Australia who are going to get p*seed of with you pretty quickly if you peddle this crap.

  • TonyBrain2 💉Tony 💉 🥳🥳🥳 (@TonyBrain2) reported

    @Bill_FJ_Quinn @Optus Dump Optus. Optus customer service is as effective as a fart in the wind

  • JaTaylor0202 ja_okay (@JaTaylor0202) reported

    @Optus Thanks Medina but the main issue I am complaining about is dealing with your customer care team by phone so your offer to ring them is the very last thing I will be doing. They can however feel free to ring me if they can be bothered connecting.

  • wrhollingsworth William (@wrhollingsworth) reported

    Once again, despite having NBN techs replace all hardware, @Optus continues to have constant drop outs. Do not engage in a contract with @optus, they drop out over a dozen times a day. They are the worst ISP in Australia.

  • Bill_FJ_Quinn Bill Quinn (@Bill_FJ_Quinn) reported

    @TonyBrain2 @Optus Yep. Am one more phone call, then one hail mary to the Telecom Industry Ombudsman away from doing just that. In-store tried but couldn't help.

  • Shaneussy Shane Granger (@Shaneussy) reported

    @Optus After my excellent visit to Specsavers I popped into the Optus store to update my details as per your email request. No internet. Customer service was dreadful. Just awful…

  • kayorchison Kay Orchison (@kayorchison) reported

    @Optus This is extremely inconvenient. Incidentally my business phone contract is up so I’m looking around for good EOFY deals. Please help me resolve this issue immediately.

  • TonyBrain2 💉Tony 💉 🥳🥳🥳 (@TonyBrain2) reported

    @Bill_FJ_Quinn @Optus They told me I needed to go into the store during lockdown, begrudgingly went in, no other customers staff completely ignored me. Felt like an idiot standing there. That was enough, now with boost mobile & iiNet. Couldn't be happier