Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 02/19/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Taniabanks24 Tania M Banks. TMB. (@Taniabanks24) reported

    @BBCWorld Yes to sell our ID, and how safe is Facebook from hackers Australia is a a bad example look at Optus millions of customers were compromised.

  • PupAlexx_ PupAlexx 🌈 (@PupAlexx_) reported

    @BizarroLongy This is why I moved away from Optus, cause every time I messaged them for support the responses that I got didn't make sense. I hope this gets sorted out for you soon!

  • iceprincess_liz lizzie 🧚‍♀️ (@iceprincess_liz) reported

    @Optus I’ve been w/o internet for more than 10 days now & have been on the phone w your Tech support team & the NBN website says our outage should be resolved Friday 17th which was last week & still I cannot connect to my internet. I’m missing out on crucial studying bc I have no Wifi

  • myinfotechpart My Info Tech Partner (@myinfotechpart) reported

    We all hear it when big companies get hacked. For example, Optus getting breached, and 10 million customers personal, including identity information exposed or Medibank exposing the customer records of 9.7 million current and former customers.

  • Banana16Eric Eric Banana (@Banana16Eric) reported

    @BridgeMuir Great tweet, thanks Bridge. Australia is so far behind the world in good policy & a strategy & plans for the future. I am yet to see any Govt put this issue front & centre of anything or even mention it. Our security & privacy was robbed by the LNP for exploitation. Optus etc

  • SkyeJor31192308 Skye jordan (@SkyeJor31192308) reported

    @Optus I’ve been a optus customer for almost 4 years there’s been ups and downs but this is beyond ridiculous I messaged you guys about a payment plan and that went well it was all set up and ready to go then I get a email from you guys saying my services will be restricted (1)

  • dekabat Renée Dahlia / Renée Geelen (@dekabat) reported

    @AvesBooks I guess no one is getting a trophy this year? Sigh. Maybe @Optus should fix this AND sponsor some new shirts for our club while they are at it.

  • F1princess F1 Princess (@F1princess) reported

    @PrincessMattie1 @Optus From my memory @Optus have the worst internet in Australia. They also outsource their customer service

  • debraweddall Debra Weddall (@debraweddall) reported

    Would it be possible for any corporation to deliver worse service than #Optus? I do not think so.

  • miss_reys_mind 🔭🛰🪐🤓🏳️‍⚧️ lady galadriels 🏏 @ mtcg😷⬆️ (@miss_reys_mind) reported

    Thats crap, @optus, my $30 prepay has unlimited calls but if i get a one off add on for data i lose the unlimited calls and it runs out rather fast