Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 02/20/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • sunilsethi25 sunil sethi (@sunilsethi25) reported

    @optus can you help me how can I cancel my home 5G internet. Store says talk to customer care and customer care never connects..what are my options here??

  • benwpratt Ben Pratt (@benwpratt) reported

    Hey @optus I can’t receive calls from anyone on your service. @telstra say you need to fix the issue and it has been sitting with you for a week. I’d love to talk to your customers. Any chance you could sort this out?

  • shaunau ~ (@shaunau) reported

    Every month @Optus does this in my area. It usually means no 5G for about a week and sometimes only 3G. It’s really ***** me off that they keep spinning this as a positive when it’s a service degradation every single ******* time. Never experienced this **** with @Telstra 😠

  • mikeredes The Angry OWL (@mikeredes) reported

    @Optus can only select 1 day global data roaming. Very inconvenient when family is overseas for 9 months. Wtf.

  • Philiplinlor PhilipLin (@Philiplinlor) reported

    @Optus Yep no outage here at oakleigh. I Thought switching from Telstra to optus would be easy. Didn't know I have to wait 2 weeks for optus to activate my NBN. Been calling 133937 whole day and no one picked up. Please call 0408940690 today or I'm switching back to Telstra tmr

  • Collin_G_Wood Collin G Wood ⚫️⚪️ (@Collin_G_Wood) reported

    @FreoPope @superfooty How does the Collingwood situation affect you? Fremantle have nothing to do with the MCGand either do West Coast. You mob can't even fill Optus in a 2 team sports mad state. I have stated I have no issues about Richmond complaing. Their supporters show up. The others don't.

  • wade396 Tanya (@wade396) reported

    @Optus PLEASE don’t tell me the Optus Webmail is down AGAIN

  • SezRez83 Sara_with_a_h (@SezRez83) reported

    @kelly_ques @Chuckles152 Who are you with? We love Telstra but just too expensive so we’re with Voda. Never had an issue with them. Optus was rubbish. Couldn’t even get one bar of reception.

  • Kel_McFletch Kerri McDonnell (@Kel_McFletch) reported

    Hey @Optus I’ve had no internet all day, you did let me know this morning but it’s still not working, apparently it’s an @NBN_Australia problem. Any timeline on it being rectified as I work from home.

  • mikeredes The Angry OWL (@mikeredes) reported

    @Optus can no longer choose 5 days roaming. Only 1 day. Wtf