Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/19/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • EmjayMj2 Mark. Women's rights are human rights. ✊🏻 (@EmjayMj2) reported

    Weird moment just now. Power went out, only for a moment, taking WiFi with it, of course. But, our cable landline (Telstra) went down, and all of our mobile phones (Optus) went out, too. Weird to be in a position to literally not be able to make a phone call. ☹

  • Optus Optus (@Optus) reported

    @teamdaley @nlarkin_photo Apologies for any inconvenience this may have caused. We're aware that customers are facing troubles accessing their service on the Optus network. Kartik

  • Optus Optus (@Optus) reported

    @asafebet_ Hi Bel, we’re aware of an issue with receiving calls and messages impacting some Optus customers. We are working to restore services as a priority. We do apologise for the inconvenience caused and appreciate your patience in the meantime -Gabby

  • AndyLevees Andy (@AndyLevees) reported

    @Optus any plan to issue a media release or something? Your outage is affect tens of thousands of people but your official pages say absolutely nothing.

  • pant_amit Amit Pant (@pant_amit) reported

    @Optus hey guys have an nbn outage at home since yesterday afternoon. Trying to reach tech support on phone "this service is currently closed". Any help please!!

  • Michael63321388 Michael (@Michael63321388) reported

    @OptusSport **** Optus for years a useless provider and I can watch any premiere game I want without them

  • Karenannie_k Karen Kaiser #ForDanmark 🇩🇰🇩🇰 (@Karenannie_k) reported

    Optus is working for me now thank god i never got rid of my vodafone number have it incase something like this happens again

  • Optus Optus (@Optus) reported

    @emmastacey_ Hi Emma, we’re aware of an issue with receiving calls and messages impacting some Optus customers. We are working to restore services as a priority. We do apologise for the inconvenience caused and appreciate your patience in the meantime. Sarah

  • Optus Optus (@Optus) reported

    @HarroMusic @teamdaley @nlarkin_photo Apologies for any inconvenience this may have caused. We're aware that customers are facing troubles accessing their service on the Optus network. Karitk

  • miagrundy_ Mia Grundy (@miagrundy_) reported

    @downdetectorau Optus outage 3134 no reception sos only