Optus Outage Report in Richmond, State of Queensland

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (57%)

2. 

   Phone (18%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (8%)

5. 

   E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• tomascl (@tomascl) reported a minute ago

  And again, the terrible service of @Optus 5g is not working

• Matt Bond (@monkeyvillelife) reported 3 minutes ago

  @Telstra after seeing how you treat a customer of 10 ys with 10 devices, a ****** would be more useful in a convent. Thank God for @Optus.

• voodoo willie (@georgerowan14) reported 4 minutes ago

  @john_bragger Got it on optus sport 1 on fire stick better commentary English as well **** sky

• Optus (@Optus) reported 5 minutes ago

  @yochichi9 Ahh I see. We are so sad to hear you're no longer an Optus Customer. If you have any other questions or concerns in the future, feel free to send us a DM at any time as we are here to provide support 24/7. Kristy

• Liam (@wceliam) reported 5 minutes ago

  Im just gonna say... the first row being elevated by 1 meter at Optus Stadium was a bad idea, looks ugly and takes fans out lf the game :/

• yochichi (@yochichi9) reported 5 minutes ago

  @Optus Optus has terrible customer service. Indians on the phone are in India and don’t understand anything. Complete bs. Spent at least 12 hours on the phone trying to get my new house connected to the grid. Absolute morons! Employ people in Australia!

• Michelangelo - we did it. 🇺🇸 (@_Michelangelo__) reported 6 minutes ago

  @Optus Don’t get yourself in a contact, especially with Optus. Their customer service is absolutely horrendous, is like they don’t care and aren’t afraid to show it. Buy it outright and get a much cheaper plan, many available, same coverage, month to month basis.

• Demi Tsoulouhas (@Dimilalalaa) reported 7 minutes ago

  @Optus I have used way over my data these past few days on my phone and I'm not with you on my mobile. I will be passing this on to Telecommunications ombudsman as this is appalling. I shouldn't be paying for a premium service and using my phones internet.

• yerqez (@yerqez) reported 12 minutes ago

  anyone with optus net completely down , got a cashy in 50 mins and cant play ffs

• Sameer Charles (@SameerCharles) reported 12 minutes ago

  So @Optus did help at the end. Unfortunately #NBN problem is not resolved so probably time to use 5G (or 4G). May be @Optus can work with @SpaceX to get us #Starlink in Australia 🤓