Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 03/24/2026 13:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • belinduhpyne Belinduh Pyne (@belinduhpyne) reported

    @Dudebank @Optus I’m so done with Optus, ****** coverage and poor customer service. Years ago I got a loan phone from them while they fixed my iPhone, returned it to the store in perfect condition. They then send it back to NSW. It arrived there damaged and expected me to pay $600

  • slakj3s73r Morgan Hughes (@slakj3s73r) reported

    @lukesmi00627524 @Optus @Telstra the best part is ... i dont need tech support, just want them to send me a new modem thats all , agreed to pay for it fine but its still taking over 2 days of new people trying to talk to me its getting past comic and into tragic

  • redambition OverExhaustedAmbition ✨ (@redambition) reported

    Because, @Optus, I’m using the app as per the advice provided because it’s the safest contact method. But I can’t get any help. It’s happened more than once.

  • copeboox David Gardiner 🇦🇺 🌸 (@copeboox) reported

    @Mbridget21 So the Optus and Telstra "hacks" seem like just a pretext to get public opinion to support digital ID?

  • backupbear 𝗣𝗿𝗲𝘀𝘁𝗼𝗻 𝗱𝗲 𝗚𝘂𝗶𝘀𝗲 #BLM 🏳️‍🌈🇺🇦 (@backupbear) reported

    Email from Optus, Sept 26: "Breach, but never fear, your identification number(s) were not exposed> Email from Optus, Oct 5: "Whoopsie. Your identification number(s) were exposed. We are terribly victimised." Farcical.

  • dumpsontweets layingcable (@dumpsontweets) reported

    So now that @Optus have contacted me to tell me that my details and my licence have been stolen are you actually going to delete my data now? I'm not a customer anymore guys.

  • diaper_donkills No race is supreme (@diaper_donkills) reported

    Optus is owned by Singtel and their major shareholder is the Singapore government. #optusbreach #Optus. Does Singtel keep Australian customer information? Yes or No, thanks.

  • SSSSteve12 Erazer (@SSSSteve12) reported

    @KobieThatcher They are using the hack at Optus as an opportunity to digitize all identity information. It makes no sense, online details were stolen, so to fix it, we will store everything in one place.....that sounds safe?

  • michelleb15 Michelle B (@michelleb15) reported

    @Optus the hack occurred nearly two weeks ago but I’m just finding out today that my licence number was exposed. TWO weeks!! That’s far too long given the severity of the issue. Imagine the number of things someone could do with that information.

  • MsCannons alyssa (@MsCannons) reported

    Ay, @Optus explain to me why I got an email telling me you can now confirm my licence was exposed when A) I never received an initial email informing my data was accessed; B) when I contacted you earlier I was told no details were accessed. 🙄#OptusDataBreach #raginglyincompetent