Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 01/27/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chdyctt KB 🐈 (@chdyctt) reported

    @macsween_prue @Optus Even worse. While it's a good thing my family, as customers, haven't heard anything(means our info hasn't been hacked), as a customer it is appalling we have had zero contact from optus. Nothing.

  • psnappy_peter Peter Snappy (@psnappy_peter) reported

    @Optus Hi, our optus modem router has stopped sending wifi. I have a cable connection from computer that works but there is no wifi signal available for laptops and phones. Please help.

  • sunsetriver88 Jax (@sunsetriver88) reported

    @Appit15 @AndrewBGreene @Optus I was able to logon using my 2018 email & password (which my computer still had stored). I was surprised that Optus left this active when I'd long gone, but maybe this speaks to part of the culture problem...

  • ClaytonClent Clayton Clent (@ClaytonClent) reported

    @kerrynwoods @nevaevaevans Seeing if Optus will reimburse me for the lost hour (even though it has been > 25 y since I was a customer)

  • Anth_Oz Anthony Australia (@Anth_Oz) reported

    @Optus - is there a problem with home broadband generally in the golden grove area? Has been dropping out very regularly for weeks.

  • mother1975 tango tingo (@mother1975) reported

    @SpursOfficial I would like to support and watch but cannot be sure of OPTUS

  • Anonymo21140362 Anonymous Trader 🦍🙌 (@Anonymo21140362) reported

    @ozspark1 @PORTABLEAIRSYD Maybe Optus did pay up but conveniently the scammers had chicken feet and decided to abandon the ransom claim due to too much heat on them. Makes perfect sense🤔 You can never admit to paying a ransom as that would create much bigger potential problems💡

  • BeachGirlJan Mermaid Jan JG 🧜‍♀️🌴⛵🦋🐾 (@BeachGirlJan) reported

    I have never ever had one problem with Optus. Never.

  • Joe17Wood Joe Wood (@Joe17Wood) reported

    @OptusSport All your site ever does is continuously buffer, genuinely awful servers. I have no issues with my internet or anything else I stream, only Optus is ever an issue

  • RealNagan Nagan MacFagan (@RealNagan) reported

    @MyRepublicAU if i sign up with you guys does it cancel my current sub to Optus automatically?