Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Whynotaye
(@LeahZBurgess) reported
Hey @Telstra how come I need to get an optus sim to access internet after nsw floods? Days afterwards and still no internet/reception. Hampering efforts to help. Diabolical.
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Angela Barra
(@AngelaMBarra) reported
@Optus Hi Zac. No thanks. Not taking it off line. Hubby on the phone again. I can't tell you how many times now. New Fetch box arrived without the activation code! Ongoing misinformation. Someone has to tidy the customer service end up. Not any 1 individual persons fault: systemic.
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EB
(@elsebeatebright) reported
@Optus #optus has no customer service! New phone doesn’t work and they won’t swap it in store - area manager’s rules that don’t consider customer inconvenience! #optusisrubbish has rubbish service.
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Llewellyn Comms
(@llewcom) reported
@Telstra @iSub Given i have no internet and can't get to the website, this isn't much help unfortunately. Have patchy Optus signal.
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Donkey Ote
(@formallypedro) reported
@Optus @Dan_Nolan_1 Hey Optus how about you get your assistance ph staff to actually help. Shop staff are worse. I made a 120 kilometre round trip to an Optus shop because ph assistance was hopeless only to be told I should ph in my problem. Shop staff actually recommended I not use Optus email.
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Dom Sullivan
(@domsullivan18) reported
anybody with optus having trouble with reception & data today?
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🐕 Paul 🦄
(@webboy42) reported
Good morning. We’re sorry you can’t access unlimited data on the NBN, and that our mobile network in your area is so crappy that it drains your battery faster than an alcoholic at closing time, but we’re gonna charge you an extra $10 for a measly gigabyte of data. Love, Optus.
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𝓦𝓲𝓵𝓵
(@KangarooWill) reported
@detispify 15.3.1 not beta Just wanted to see if it was a common issue before testing every possible issue haha I’ve cleared website data, restarted and reset phone as well as network settings. Happens on both Vodafone 4G and Optus NBN It’s a Safari issue no doubt
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Angela Barra
(@AngelaMBarra) reported
@Optus @kbrspace this is hubby @SwillNation I'm unable to sustain this with any grace. Out mobile data is not working properly for us. This is quite serious!
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Aaron Eugol
(@ajl247) reported
Heads up to Optus mobile customers - if you send an SMS to someone who uses a different mobile network (Telstra / Boost etc.) and you don't receive a reply, there is a very good chance they never received the message.