Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 02/28/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • greensinspa BettyG (@greensinspa) reported

    @pm4pmIV @Optus I had an awful experience as Power of Attorney with them when my mum went into aged care 6 months of frustration until I made a complaint to Telecommunications Ombudsman - fixed in 24 hours. Go straight to the Ombudsman save your sanity

  • glendat45 Glenda (@glendat45) reported

    @Optus Did you not read the tweet, we have been into your actual optus store in Brisbane 3 times…we even completed the paperwork to change the ownership over! And still nothing..I seriously do not understand what the issue is.

  • missymax1969 Carolyn Hall (@missymax1969) reported

    @Optus is there a known problem with your email system? I'm locked out, emails are bouncing back to sender and your customer service is appalling (that's putting it mildly). Where can I get actual HELP and a resolution to an ongoing issue? Maybe A Current Affair could help?

  • MrWeeb96 MrWeeb (@MrWeeb96) reported

    @Optus fix your bloody ******* internet

  • helenthepainte1 helenthepainter (@helenthepainte1) reported

    Optus has the WORST customer service. #optus

  • KayemAyz Kalem (@KayemAyz) reported

    @Optus I need help with my account recovery. I have waited over an hour with no response

  • LuvTheLeft Ms Squiggles (@LuvTheLeft) reported

    @pm4pmIV @Optus Maybe easier just to cancel all optus payments and let optus get in touch with you

  • clicnam c.li (@clicnam) reported

    @Optus Yes I know there is an outage already. Just wanted to get an eta on when this will be resolved.

  • shaneanza Shane Stapleton (@shaneanza) reported

    @stilgherrian Made yet another call to Optus today trying to fix all the things they stuffed a month ago, finally got someone who might have a clue, who will hopefully be calling back on Monday. Here's hoping Optus doesn't find out and fire his arse before then.

  • AkiretaHK Sean Knight (@AkiretaHK) reported

    So one thing that seems worth following up is - Nadine Flood is an executive at Telstra Super, ED is Telstra alumni, Chalmers spruiking super despite industry terrible performance, Optus hack uncannily poorly handled by Dreyfus and being monetized as class action fodder my MB. :3