Optus Outage Report in Richmond, Queensland

Problems in the last 24 hours in Richmond, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David O'Donoghoe (@david_odonoghoe) reported 6 minutes ago from Brisbane, Queensland

  dearest @optus , I phoned you, and asked to be put through to the customer retention team. So far, I have been transferred 4 times, and am now on hold.. after being told that the wait time will be 15 minutes. #optus

• 
  Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported 6 minutes ago from Darwin, Northern Territory

  Back on hold and it advises me it will be about 30 min for my call to be answered. Multiple staff in the #Darwin store I’m at not serving customers at the moment. Can’t cancel my contract that expired in 2018. #Optus @Optus

• 
  Reg Boyle (@EICostheta) reported 8 minutes ago from Sydney, New South Wales

  @SaveOurForests_ That Victorian brown coal power station was owned by carpetbagging French. Should NEVER have been built and none of those Elect suppliers say where they're based. Optus is Singapore. Telstra did no one any favours.

• 
  Evan Gale (@Evan__Gale) reported 9 minutes ago from Melbourne, Victoria

  @Optus Thanks. Checked last night, no planned or unplanned outage. Had 5 hours of zero service.

• 
  Politic@l Spinner (@LesStonehouse) reported 10 minutes ago from Brisbane, Queensland

  @FearbySoftware Optus for over 20 years.. Never had a problem.. Fingers crossed

• 
  Eugene of Astuto 🤔 (@eastuto) reported 10 minutes ago from Sydney, New South Wales

  They even said that they had the wrong birth date on the system for that account. Now today internet slows down to Alphalink level dial up speed. 👋👋👋 Well done @Optus on making 20 yr long customers feel special.

• 
  greg bradley (@gb7004) reported 10 minutes ago from Brisbane, Queensland

  @Optus Dear @Optus I havre tried and spent over 15 hours trying to sort this out, including your ‘help’ desk which does nothing, as you can see from the images all you people do is lie

• 
  Nathan Warner 🇨🇦🇦🇺🚑🚒 (@nathan_warner) reported 11 minutes ago from Darwin, Northern Territory

  I’m sitting inside an @Optus store on my phone on hold waiting for #Optus to answer me cause the people in the store can’t simply cancel an old data plan for me... Top notch cuteromer service. 😐 #Darwin

• 
  靚仔小圓 (@kelvin_yli) reported 13 minutes ago from Melbourne, Victoria

  Very bad signal on train track from Southland Station towards City direction, my girlfriend can’t make WeChat Call and I can’t play Pokémon Go. It never happened before to us. @Optus

• 
  Just Davo (@hitinman) reported 16 minutes ago from Sydney, New South Wales

  Using Aussie Broadband now but it is #NBN that is the problem. Never had any dramas with Optus HFC cable