Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/18/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ProArtSydney Pro Art Sydney (@ProArtSydney) reported

    @Optus Saying you support small business then hiring someone who destroyed so many 🙄

  • bacardi2021 Ellbee (@bacardi2021) reported

    @Optus Seriously slow customer support. Allow yourself at least two hours on the phone or chat for the most simple of support needs.

  • PabloNu00758389 Pablo Nunes (@PabloNu00758389) reported

    @Optus @ashbarty Hopefully she inspires u to fix ur crappy service.

  • salrope Sally (@salrope) reported

    Hey @Optus is there a problem with NBN on the Gold Coast? Partner trying to WFH but internet has been unusable since 5pm yesterday. Call centre hung up on us! 🥲

  • Andrew14314199 AndrewInAustralia (@Andrew14314199) reported

    @Optus @ashbarty Never giving you guys a dime. Can't believe you hired Gladys.

  • mazarattee Mark (@mazarattee) reported

    @Optus Will never go near Optus Again worst internet server I have ever had.

  • kaj_bennett Kaj Bennett (@kaj_bennett) reported

    @Optus Ruined football. Never trusted by Aus

  • paulscott442 Paul Scott (@paulscott442) reported

    @Optus Best thing I did was to leave optus. Awful NBN and abysmal customer service. Never will return...

  • MDJkiwi Mike. (@MDJkiwi) reported

    @TC07580313 certain. It's very confusing. I have found out that, in reality, this "Full HD" or "1080p" is only available on selected devices and my device is not support. I have attached a photo at Optus' Bondi Junction store and a screenshot from their Facebook page. Similar claims made

  • OGLazuriz ☆〜 Lazuriz 〜☆ (@OGLazuriz) reported

    @Optus So im a paying customer thats not able to get assistance? What do you suggest i do?