Optus

Optus Outage Report in Richmond, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 02/25/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • glensavill glen savill (@glensavill) reported

    Why am i not worried about the Optus hack ? Well i do not pay the bill with a credit or debit crad , I always insitst i recieve a paper bill via mail. I refuse to give any company my real email and use a second email account as a false one i never check or use Thanks google

  • neilw101 Neil Wray (@neilw101) reported

    @alifrance5 Optus should also bare all costs for any customer wanting to move to another carrier. What they have allowed is unforgivable.

  • thewollemipine sydneysider 😷😁 (@thewollemipine) reported

    @mjrowland68 @BreakfastNews It’s very clear that no further action will be taken by Optus unless the customer contacts Optus, asks what details have been leaked and make Optus provide a free Equifax account. I get the feeling Optus has no idea exactly what data has been leaked.

  • DonaldGrumble Donald Grumble (@DonaldGrumble) reported

    @abcnews This is simply too shallow a response. Govt. needs to properly protect its citizens, not offer mealy-mouthed platitudes. A dedicated service that does not rely on Optus needs to be set up by govt. NOW. Then charge Optus for the cost of resolving the issue. Plus 30% if you like.

  • Millicente7 Millicente (@Millicente7) reported

    Optus needs to pay for everything that was lost not the govt because the govt means taxpayers. Why would we pay for an Optus mistake and a big fat mistake that. If I were an affected Optus customer, I'd be seeing a lawyer.

  • 2112simmo Mario Simo (@2112simmo) reported

    @crystals_crazy @ClareONeilMP @Optus Obviously the problem is identity theft... not someone stealing your card....

  • RoseGWhite R🌳🌾🧪🧫🔬 (@RoseGWhite) reported

    Hey @Optus, how come you still haven't sent out a message to every customer about this data breach. Not good enough. Soon I'll be saying goodbye for good.

  • carolduncan Carol Duncan (@carolduncan) reported

    @Optus Still trying to find out if I’m impacted by the breach or not. Some support and info would be great.

  • maddog32367930 maddog (@maddog32367930) reported

    @hughriminton @10NewsFirst My partner called #optus to pay out the last remaining device payments so they can move on. The man who spoke to her was rude and seemed to take it personally. He then cut off the service and the call hung up. My partner has no phone now Optus cancelled the service. SOS Only.

  • banthebbc banthebbc (@banthebbc) reported

    @westaustralian @katinacurtis Why? It’s the stupid federal government that requires telcos like @Optus to hold this sensitive KYC identifying information in the first place.