Optus

Optus Outage Report in Richmond, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Richmond, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Richmond, State of Queensland 12/02/2025 17:25

December 02: Problems at Optus

Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (10%)

    E-mail (10%)

  5. Total Blackout (7%)

    Total Blackout (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaudiaJaneB クローディア (@ClaudiaJaneB) reported

    How come everyone jumps up in arms when Optus and Medibank have a data leak but when service NSW - the literal department for our identification, is hacked no one says anything?

  • GillOshaughness Gillian OShaughnessy (@GillOshaughness) reported

    @Optus I’m going for a walk. I have spent yet another morning of my break talking to @optus. Giving you my account details won’t help. I’ve been trying through my Optus app & given you all of that

  • bobbylosbravos Rob (@bobbylosbravos) reported

    @GillOshaughness @Optus As if @Optus doesn’t have enough customer “service” issues. Off to check my app now…

  • JuJinOz Julie J (@JuJinOz) reported

    @NorthStandChat Ab-so-****-ing-lute-ly! I can pause & rewind here on Optus Sport & it's a joke.

  • Trent22504732 Trent (@Trent22504732) reported

    Optus Sport is the worst thing to happen to the Premier League. How are we stuck with Kayo and Optus sport? Lol

  • GillOshaughness Gillian OShaughnessy (@GillOshaughness) reported

    @bronte__lee I’d love to! But I am overseas in the middle of nowhere without much signal except for @Optus which manages to ping my phone daily with relentless monotony to tell me it’s charged me another $5. I’m going bananas.

  • GillOshaughness Gillian OShaughnessy (@GillOshaughness) reported

    @Optus I can’t have my entire Optus service suspended or I would already have just cancelled my credit card to stop you illegally taking my money. It’s my home business. I’m overseas. I can’t change carrier right now. You lot really have me over a barrel & I’m cross to say the least

  • EniyeAmeze Osamagbe (@EniyeAmeze) reported

    I don't support insult of any kind, but know dat u are a hypocrite & CORNfused if u frowned at d insult against Wole Soyinka & applauded dat of Obasanjo,Pa Adebanjo & Oyedepo 𝗟𝗮𝗯𝗼𝘂𝗿 𝗣𝗮𝗿𝘁𝘆 Rinu IREV Toyin Abraham Tobi Bakre Optus Datti Reddington Tinubu and APC Igbos

  • Colinbucks12 Colin R Buckley (@Colinbucks12) reported from Melbourne, State of Victoria

    @macsween_prue @Qantas @AlboMP Optus have been on the campaign for ‘Yes’ for many years. Let’s hope you are with any other tele service provider. Will keep you in the loop about other orgs. who flagrantly promote the ‘yes’ case for the referendum.

  • steveknicks96 Stephen Philipps (@steveknicks96) reported

    @MrDtAFC Yeah right I mean I only have the benefit of what the extended highlights show me. Here in Australia, don't rate paying $25 AUD a month for Optus Sport while we're so **** aha. But yeah looked a fair result, also really hope u guys get it. Got a Gooner mate here down under