Optus Outage Report in Richmond, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Optus
Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tis Hip to be Whip
(@whipbot) reported
@Optus does it normally take around 5months for your customer relation groups to respond to specific cases?
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Optus
(@Optus) reported
@harrycrawford28 Hi Harry, we are aware of an issue impacting some customer's Optus services in the Brisbane city area & surrounds (ref 23282303) and are working to restore services as soon as possible. We apologise for any inconvenience caused during this time - Vin
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Optus
(@Optus) reported
@neil_jennings1 Hi Neil, we are aware of an issue impacting some customer's Optus services in the Brisbane city area & surrounds (ref 23282303) and are working to restore services as soon as possible. We apologise for any inconvenience caused during this time - Vin
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Optus
(@Optus) reported
@JoelOborn Hi Joel, we are aware of an issue impacting some customer's Optus services in the Brisbane city area & surrounds (ref 23282303) and are working to restore services as soon as possible. We apologise for any inconvenience caused during this time - Vin
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Neil J
(@neil_jennings1) reported
@Optus Wireless NBN Hervey Bay has been dead slow since about 1pm today. Speed tests show ok with expected speeds but no webpages will load.... or it takes forever ??
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Optus
(@Optus) reported
@HelpdeskLlama Hi VDAWG, we are aware of an issue impacting some customer's Optus services in the Brisbane city area & surrounds (ref 23282303) and are working to restore services as soon as possible. We apologise for any inconvenience caused during this time - Vin
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Tyson Cobb
(@TysCobb) reported
@Optus, what’s the situation? Can’t get internet/wifi/4g on any of the devices. Messaging you from another network. I’m in brisbane. What’s the go!?!?!?!?
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CassT
(@CassCT82) reported
@Optus @HerbertErpaderp I barely have internet too and can’t access any of the help pages you link to, does optus know what’s causing the problem?
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Joel Oborn
(@JoelOborn) reported
@Optus so I’ve seen online there are issues in Brisbane - here in Toowoomba nearly 2hrs away we have little to no mobile and no nbn. ETA on when it’ll be fixed??
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laur 💌 ⟡ ☾
(@3AMSTRlPPED) reported
@anathcma_ ARE YOU WITH OPTUS TOO? MY WIFI AND DATA HAVE GONE SO ****