Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Vijay
(@Vijay_SRK) reported
@shamsherkainth @Optus It is man. Worst network. It says 5G / even in cbd and metropolitan places you get good decent network. Especially the network from Chatswood towards Milsons point is horrible
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RevolutionPi 🌱💚
(@RevolutionPi) reported
@abcnews Funny I don’t recall hearing anything from the eSafety commissioner re the recent Optus & Medibank hacks. Be prudent for the commissioner to focus on private companies data retention & privacy issues rather than writing to Musk about ‘content moderation’
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A J
(@AdrianPraljak01) reported
@10NewsFirst @ChloeBouras I, Mr. Adrian Praljak a Medibank current customer, received over 4 Scam calls on my Mobile yesterday evening. I'm also with Optus!
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Optus
(@Optus) reported
@numloxx Hi Carsten, thanks for getting in touch. We apologise for your experience so far, but we've unfortunately shut down our Optus Zoo service many years ago. We've since moved to the My Optus App and My Account. Please send us a Direct Message for further assistance. Tam
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Scarlet
(@teamrhett) reported
@Optus Could not be more unhappy right now, over a week to port a number and then incomplete set up means no sim for ‘up to 48hrs’. I think I’m probably the one of the only people choosing to go to Optus after the breach, and it’s been the worst experience.
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Jason 💛🤍💜🖤
(@tassiedad) reported
@Optus I had this exact same problem a few weeks ago, and it took over 3 hours of chatting to someone to get it fixed. I don’t understand why it doesn’t just work? The app works fine, but I can’t change subhub stuff on there.
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Julie
(@Juliem_k) reported
@Optus, 1hr 39 mins and counting.. to fix an error the Optus system made in Sept, I have to contact you every mth. How do I escalate my complaint as tbh, I’m a little bit over it?
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Optus
(@Optus) reported
@Judy64042968 Hey, there. I am sorry to hear about the scam emails and excess data usage. Optus services remain safe to use and operate as normal and in saying this, we can investigate your account further and support you during this time, so please DM us. - Tigs
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Juge
(@Jugeyfruits) reported
@AlexWang10630 @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438.
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david
(@xa_enderman0610) reported
@Optus Id never get another contract with you after you leaked all my details and my legally blind wifes info. We get scam emails and calls do everyone a favour close down. Worst company to deal with not to mention calls drop out all the time in Melton. You should pay me 2 b a customer