Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (56%)
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Phone (18%)
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E-mail (9%)
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Wi-fi (9%)
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Total Blackout (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Colin_oskar_pea
(@Colin_oskar_pea) reported
@Win98Tech Once had a problem with my internet, the phone line was connected to the internet. Optus knew this whilst I was on tech support and yet they still got me to reset the modem.
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Harry Focas
(@harryfocas) reported
@ParamountPlusAU @megrantj Thanks Paramount, but I can get a replay or on demand of a game from Optus Sport or Stan Sport, during and after the game instantaneously, no waiting. The issue is financial not technical.
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Kym
(@Poupon123) reported
@LesStonehouse @Optus Me too... it’s horrendous... in parts of Qld you have no option but to go with Telstra. threaten ombudsman... but change provider...I go for days without service. I‘m changing provider.
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AndrewR
(@arose62) reported
@johnnmoise @Optus 2) How long did it take? It's been years, and it's still utterly predictable... 8PM-ish 'performance' drops to less than 1 Mbps. But Optus claim they can't see a problem, so I'm trying to help them by showing them the long term, constant, repeated terrible performance.
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AndrewR
(@arose62) reported
@johnnmoise @Optus Fixed it ? No way! They just ask you to DM them some details, then they want you to go to their website which shows that there are no problems with the network, then they suggest you look in some forum where other Optus customers are searching for solutions. But they won't fix!
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Justin Luu 💉💉AZ
(@luujays) reported
Work is starting soon this morning, and I got a client presentation and my @Optus NBN is down 😩😩. They don’t respond to calls or DMs either ffs. This morning couldn’t get any more stressful! Joys of WFH when you are on NBN 🤡
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Evan Mobley Progpaganda Page
(@connor_pain) reported
@Optus Why is your internet connection so bad? Having to use 5G in my own house
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Paul
(@tazmancblue) reported
@Optus Don’t do it. The staff will change your contract just to hit targets and you will pay for it. Customer service is abysmal
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Demon King of BBQ Trutherism
(@clothedvillainy) reported
On three different devices, the @Optus website is broken and won't let me enter payment details. If I get late fees, you know I'll be disputing them...
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Steve Grigg
(@steve2go) reported
@Optus Your returns dept are insisting on a tracking number - but the envelope didn't have one! It's like you planned to steal my phone and make me pay for it too! Optus.. avoid if you can! Network slow, Not a single system works, and call quality terrible to anyone not on optus