Optus Outage Report in Richmond, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Richmond, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (17%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Hans 'wear a damned mask' Orph
(@HansOrph) reported
@Optus The tests that my gateway perform are using the ethernet connection. The service has the same number of devices connected when it was functioning at full speed. Don't give me bullshit when we both know the service is degraded.
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𝙿𝚊𝚝𝚝𝚢 𝚂𝚑𝚎𝚛𝚕𝚘𝚌𝚔
(@PattySherlock) reported
Originally was told by someone at Optus Store that I didn’t need to anything, just take modem, plug, update address and away I go. Then multiple people (7 in all) on your online chat service told me multiple things.
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Kev Kellaway 🇦🇺
(@KevKellaway) reported
@lakemac Thanks guys, I can’t find it. I’m just trying to get some mobile reception from someone in Mt Hutton, it’s really dreadful. Optus and Telstra have both been hopeless at giving any help, just like their service. Cheers, Kev.
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Kev Kellaway 🇦🇺
(@KevKellaway) reported
@Optus Thanks Quade, see previous tweet. Can’t get to the troubleshooting link due to lack of reception. Same problem with Telstra. Newspaper article says Optus was putting up a tower in Charlestown. That was my original question, but it’s been lost in this conversation.
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Peter Radcliffe
(@thepistol17) reported
@Optus @LiamTFitz Still not working, same as the website version of my account
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SoulSilver
(@Soulsilvatdope) reported
@Optus Landline phone over nbn, and different ISP for internet. Told staff we already had ISP connected, do not attach Optus service to UNI-D port 1, staff member then proceeded to connect service to UNI-D port 1 against our instructions
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Damo
(@newjerseydamo) reported
@Optus @thepistol17 Still down and can't register my eSIM for my new phone.....
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Kev Kellaway 🇦🇺
(@KevKellaway) reported
@Optus Quade I appreciate your help but reception in Mt Hutton is **** between 7am-10pm every day. I’m getting to you now because of the time. I’ve opened your site, I see no Ref No. Your existing towers do not work. I was asking about a proposed tower in Charlestown. 1/2
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Sameer Charles
(@SameerCharles) reported
@Optus How many times George? I have done this so many times now in last few weeks. I have now filed an official complain against you and I will keep the twitter messages flow so everyone in Australia know about your pathetic service. #Optus
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AG
(@defunctspry) reported
@Optus over 5 days with no connections.. for issue 95965!!! Really!! Pls assist by atleast providing some insight and time line.. not just std txts