Optus Outage Report in Singleton, New South Wales

Problems in the last 24 hours in Singleton, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Singleton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ash Rodrigues 🐯🏆 🏆 🏆 (@a_rodrodrigues) reported 5 minutes ago

  @Optus nbn activation team not being open in a Sunday is pretty ****. My internet was meant to be connected yesterday when I requested it and now I'm going to be out until at least tomorrow. Pretty ordinary If you ask me to have people who can only move on wkends to have to wait.

• 
  Tom McIlroy (@TomMcIlroy) reported 6 minutes ago

  Clare O'Neil and Bill Shorten say no information on customer caught up in the Optus data mess has been provided to Services Australia. Services Australia wants info on credentials exposed, such as Medicare, Centrelink and concession cards.

• 
  Catherine Badcock 🤷‍♀️ (@CBadcock) reported 6 minutes ago

  @TomMcIlroy Ummm, can Optus disclose the names to Service Australia- wouldn’t that be a further breach of the Privacy Act?

• 
  SUMMER BLUE (@bluemoonmonday) reported 10 minutes ago

  @TomMcIlroy I sat on hold for 40 minutes before giving up with Medicare re the optus hack..optus confirmed my Medicare details were taken..I'll be sending a bill to optus for time spent trying to secure the details they failed to..Bank, super, service NSW, Medicare

• 
  Dom Knight (@domknight) reported 11 minutes ago

  @adamt03 @OptusSport @Optus They provide my mobile service, at least until I leave based on their appalling handling of my personal information - so it’s cheaper

• 
  James (@James57498470) reported 14 minutes ago

  @Preetsblog @TroyStolz The Optus breach just amplifies a bigger problem. We have barely any support for victims of identity fraud. The process for recovery of IDs is convoluted and difficult to navigate. It also isn't preventative, just reactionary once fraud happens. Hang in there, it'll get better

• 
  chefwalker (@ChefWalker1965) reported 19 minutes ago

  @juneslater17 Ironically 9 million Australians have last week had all their private information hacked after an Optus data breach 🙄. People needing new passports, driving’s licences etc now, huge issues.

• 
  Roly (@johnroly) reported 22 minutes ago

  @ssharwood @Optus Having just left a vendor who can fix this exact problem, the issue is that it's really hard to implement across an enterprise. Not many companies want the hassle to secure the data, It may change going forward once the Govt updates the Privacy act.

• 
  Calculated Risk (@calculated_risk) reported 24 minutes ago

  @davidkersten Optus never asked me for that much personal info? Name, date of birth and address, that's it.

• 
  Simon Sharwood (@ssharwood) reported 26 minutes ago

  @manpageman @Optus Which is why I always thought "Data is the new oil" was a terrible metaphor. Marketers used it to try to say "data powers everything" while oddly forgetting about CO2 and myriad other oil-related downsides