Optus Outage Report in Singleton, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Singleton, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Singleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Optus
Optus is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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James Furlong
(@jezthefur) reported
@Optus make you sign in multiple times just to chat with customer support - for security - but at the same time allows customers personal information to be stolen from them #priorities #optusfail
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Griff Young
(@griffyoung) reported
@SquizzSTK Jane might be right that government should act. I would expect Jane to support heavy fines and compensation to victims by Optus. Optus may have well just published their (our) records on their home page. Serious breach of privacy laws.
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Edward Lovelock
(@LovelockEdward) reported
@RickWatt9 @strangerous10 @softhardworker I’m with both for that reason. The very basic small business plan I took with Optus was much cheaper than Telstra who push “bells and whistles” I don’t need. Telstra has a superior network - less black spots than Optus.
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Blah
(@_blahblahblahb_) reported
@Optus @RunnerSA18 Will Optus compensate its customers for the time, money and stress it’ll cost them to change passwords, cancel compromised accounts, and get new passport and license numbers?
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Andrew Nosenko 🇺🇦 🇦🇺
(@noseratio) reported
@philiplaureano Their online billing system was so messed up. On top of that, they screwed up my OH's credit history. We actually had to contact Equifax to fix it. Took months. I'll never sign up for any Optus plan ever again, no matter how good is the deal.
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Mem
(@Memm0987) reported
@JulsTracy @ianbfarquhar Yes I get that, but why then hold them on file. For example you bought my phone in store, showed my license and got approved for my plan. Why did Optus need to write down my license details put them on file and hold them indefinitely?
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Jack Jacobs
(@jacojac) reported
@detispify @Optus I’m honestly surprised they haven’t offered the affected customers a credit monitoring service yet.
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Lyndsey Jackson
(@ok_lyndsey) reported
@deadtheorist @acccgovau Ughh I will probably get in trouble for tweeting about Optus. I need to delete. Look into the EFA board and make a complaint for sure!
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Deb McCann
(@DebMcCann6) reported
@TheCyclonesSka @strangerous10 @Optus Corporations need to be able to track down the masses when/if they refuse to pay their accounts.....it makes the work of Dunn & Bradstreet so much easier to find you.
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Simon Chan
(@simoncha_n) reported
@Jarryd_Bridges @patrickkeneally @Optus If customer communication wasn’t thought of as part of their security planning, then they’ve truly miraculously failed twice.