Optus outages and service status in Singleton, New South Wales

Problems in the last 24 hours in Singleton, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Singleton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wilma Domjan (@wilma_domjan) reported 6 minutes ago

  @keating01 Isn’t OPTUS & Telstra’s outage breakdown a strong reason NOT TO go digital on everything under one system of Government control? How many different services went out - not just 000? Can’t bank, buy petrol, grocery, use your card! EVEN WORSE is if we have a power supply outage!

• 
  anthony, underclass prole cat, edwards (@anthony45052793) reported 8 minutes ago

  @MichaelRuyg yep, when they built the NBN fixed wireless tower, that carries optus and vodafone as well, it had a backup generator. then the tower got "upgraded" with 6 months of regular outages and then next power outage we discovered the backup generator and the ability to call 000 was gone

• 
  🦉Schtang 🦉🐵🙈🙉🙊 (@Schtang) reported 10 minutes ago

  @james00000001 Interesting to see if they were Optus phones that didn’t receive the message - wouldn’t be surprised Optus is so ****

• 
  Sue Davis (@Sueberry2) reported 13 minutes ago

  @blu_boys @Optus Go Aldi...roll over data, plans from $23, Telstra network, and currently double data on some plans for 6months if you start up before the end of September 2026.

• 
  TheBlackRaven (@DanishDayle) reported 15 minutes ago

  @GraemeEtt If it's being sent via Telstra or Optus god help us.

• 
  Emma’s Last Stand (@EmmasLastStand) reported 16 minutes ago

  Millions of Australians may have had data accessed by “hackers” after Origin Energy confirmed it is investigating a cybersecurity incident. It could be one of the biggest “cyberattacks” Australia has faced following similar strikes on Optus, Medibank and Qantas. Most of the cyber “hacks” on Australian companies have actually been leaks due to incompetent, lazy IT staff—Origin received and email from the “hacker” but because said hacker didn’t reply to questions from Origin, the company pretended it didn’t happen until the hacker contacted the median. As I said, incompetent lazy IT staff.

• 
  carl108⚓️ (@c108_c) reported 17 minutes ago

  @ImissFrosty Two Vic sides- right? And took a pandemic for said finals to even be at Optus- right? If you just wanna talk ****, have at it. But my point is telling us to learn how to handle hostile crowds at the G is tricky when we get fk all opportunities to do so.

• 
  Jamie (@jamieeedward) reported 18 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Rob (@hkrob) reported 20 minutes ago

  @Optus have sent DM with screenshots etc to Optus Help @optus_help

• 
  A ROGAN THING (@adrogdesigns) reported 22 minutes ago

  @iisancs @Optus every two months? mine stops every Two hours, WTF @Optus im tired of this ****, one week will be ok, then next, every two hours it just stops working for for 10 minutes then start again, and its the neighbours having the same issue it s not just me, Dort ya **** out.