Optus Outage Report in Singleton, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Singleton, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Singleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (64%)

2. 

   Phone (15%)

3. 

   E-mail (8%)

4. 

   Wi-fi (8%)

5. 

   Total Blackout (5%)

6. 

   TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• yqmns (@yqmns_) reported 29 seconds ago

  @bazmorganzx optus is dogsjit support snd service just switch

• montu (@montuvg) reported 4 minutes ago

  @Optus @kbrspace I'm struggling to get the right person to talk from optus. Spent so much time , endurance getting response someone will call you Monday, no one calls. Every tine new agent. Last time, I was transferred to 7 agents. Very poor service.

• Skye April Myers (@skyemyers1989) reported 8 minutes ago

  @Optus LIES. George you have already been made aware I have missed that call because the case manager deliberately called outside my availability. As usual. And here you are making out that that you have helped me and responded to my issue. #optuslies

• quattawhatta (@FionaMcIntyre9) reported 10 minutes ago

  @Optus We have no internet, can’t download your app,or do anything. you’ve disabled us- right at the time we need to speak to family before xmas.Your claim you are available 24/7 is false. Have After 25 years of being a loyal customer -we will be going elsewhere in 2023.

• BradPlaysEverything! (@scarnonbloke) reported 10 minutes ago

  @Optus Why can't you help in public? We setup a payment arrangement last month as went through some hard times in October and we weren't able to make payment in your portal or over the phone unless it was the full amount. Isn't that coercion? Extortion potentially? Have tried talking...

• Jess the Chippy (@JessTheChippy) reported 11 minutes ago

  @Optus @TechDesignau The Optus Store in Warrnambool is saying Direct Debit is the only way to set up a new service, so I left the store empty handed and put in an official complaint.

• Baz (@bazmorganzx) reported 14 minutes ago

  i feel like ive held back long enough but holy ******* dead optus.

• Barry Howell (@HowellBarry) reported 15 minutes ago

  @Optus A customer for over 5 years, Had my details hacked and spread through the internet. Took 2 months of phones calls(endless waits or nobody available in cancellation to take call) to finally cancel now receiving threatening messages of fines for not returning a fetch box. @Optus 👎

• Barry Howell (@HowellBarry) reported 16 minutes ago

  @Optus Potential Customers should know what awaits should they choose @Optus as their providers. 5 years of drop outs, increase from $80 to $96, Personal details hacked on their system, 2 months of dead end calls to cancel followed by a $350 threat to return a fetch box. 👎

• montu (@montuvg) reported 27 minutes ago

  @Optus Hi Aman, Sent you DM also. Very poor service and I don't think optus team understands meaning of word sorry.