Optus outages and service status in Singleton, New South Wales

Problems in the last 24 hours in Singleton, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Singleton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JJ (@recursedand) reported 6 minutes ago

  @telstra hey ********: why give me free service all day to then leave me unable to recharge *still*? who is running your company? vote them out. you guys suck but you're better than optus *still* somehow.

• 
  Casey McGregor (@CaseyMcGregorAu) reported 8 minutes ago

  @borisstephens Firstly, taxes do not fund government spending, critical misconception the establishment perpetuates on purpose to justify austerity. Secondly, you're right to say that just throwing money at problems does not automatically fix anything. You still need competent management and a plan. All nationalisation does at a baseline is remove the profit motive that leads to cutting corners on network maintenance to save money, which is what leads in part to outages like this. And I haven't just proposed renationalisation, I've also proposed using Optus' satellite expertise to create a publicly-owned, privacy-first satellite internet network to challenge Starlink.

• 
  Danielle Hitch (@DanielleHitch) reported 12 minutes ago

  Update 5. Annnddd we're done. "Glad we've been able to help you. This case is now resolved" So, if you are hearing impaired you are not welcome at Optus ... they will only help you if you can speak on the phone. Disgraceful in this day and age @Optus. @Vodafone, here I come!

• 
  Jack The Aussie (@hammerofleft) reported 15 minutes ago

  @amagickeagle999 You stupid ****. She was mouthing off about increasing standards and enacting penalties for service outages after the Optus crash but has done **** all. So you partisan ******** get some facts, she ****** up.

• 
  Kylie west (@Kyliewe44398439) reported 16 minutes ago

  @HaveeSnowball Unfortunately there aren’t any reasonable options for some of us I can’t get Optus network in my suburb

• 
  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 17 minutes ago

  @sorcy79au @freodockers slow internet at Optus so yep lol

• 
  Arkers (@Thelandofark) reported 18 minutes ago

  @matt_barrie @van00sa And the Optus network went down right after Albanese visited Beijing in November 2023.

• 
  Tweet Whisperer David J Smith (@Ausshot3Dave) reported 19 minutes ago

  @strangerous10 And they pushed back at global roaming as well. Happens as a default in most countries. Would save a lot of problems if Telstra or Optus shared their networks when network problems arose with any communications provider in Australia 🇦🇺 @AlboMP

• 
  Oz Owl (@Ispeek4me) reported 20 minutes ago

  @Bigly20 @Caitlen2310 The Guardian asks why hasn't the government acted on regulations since the Optus outage last year? I ask what did the Coalition do about regulations after the Telstra outages in 2016 & 2018? What private discussions and/or guarantees did they obtain from Telstra after those events? In 2018 Triple Zero calls dropped out across 5 states for 10 hours. If it were so simple why didn't the Coalition insist on Telstra installing back up systems? Maybe we need a Royal Commission (joke).

• 
  Nigel Withers (@MajorBlipvert) reported 20 minutes ago

  @Kate3015 Remember 18 Sept 2025 when Optus had a 000 outage because no one though to make some test calls to ensure the service was working after an upgrade? Doing a test is basic common sense.