Optus outages and service status in Singleton, New South Wales

Problems in the last 24 hours in Singleton, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Singleton, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  0xMetaLabs (@0xMetaLabs) reported 6 minutes ago

  In 2022, Optus (Australia's 2nd biggest telco) exposed 9.8 million customer records. Root cause: an old API endpoint from a legacy system, left unauthenticated, facing the public internet. No one knew it was still running.

• 
  Wayne Reardon (@WayneReardon) reported 6 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  The Thinkalorian (@TheRewster) reported 7 minutes ago

  @realRick_AUS Going OK. Hope the worst of the weather stays away because I'm about to head to Optus Stadium for the football... 😐

• 
  Philip Wall (@BaronPhilbert) reported 8 minutes ago

  Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?

• 
  Stoffs (@stoffstoff) reported 10 minutes ago

  @Suzanne92939731 @ruicharadrius Your problem is using optus

• 
  🌊 (@burnthetalmudd) reported 10 minutes ago

  @Optus @optus_help I want to reactivated my old number, my primary number been expired since february, i will visit australia in a few month, help me please.

• 
  Jean-Pierre YIN (@kalsue) reported 11 minutes ago

  @llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.

• 
  Kloud 🇦🇺🇳🇱 (@WotKloud) reported 12 minutes ago

  @DenisNovak007 Production is poor I agree. That’s on the APL as a cost saving measure of course. Replays are average - replicating what Optus Sport did should be the goal IMO

• 
  Mimama 🐕🐝🦋🦉 (@BConn39) reported 14 minutes ago

  @ProudLeftyHatr @AustralianCelt @SkyNewsAust Petal, those flights have been checked and passed by the parliamentary office. She had other flights booked, they were cancelled as Wells dealt with the Optus fall out. Last minute flights were secured. Acting like this has never happened before is just pathetic. Born yesterday?

• 
  The Waalitj Nest 🦅 (@reidallaboutit9) reported 18 minutes ago

  @sittingwanderer At least the stupid sun in their eyes won’t be around for long during this time of day. Should’ve put a roof on Optus