Optus

Optus Outage Report in Singleton, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Singleton, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Singleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Singleton, State of New South Wales 01/11/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ThreeSheets1 ThreeSheets (@ThreeSheets1) reported

    @Graham_LRR If you are with Optus in Australia, you need not worry about that. Coverage is so bad I'm almost always out of service.

  • PatchandChili JenniMinOz (@PatchandChili) reported

    @Optus hi, what’s the best contact no. to ring without being disconnected while waiting. Tried several times. My I’ll, 87 year old Mum’s modem is dead. My landline. She gave written permission for others to talk for her but Optus shop refused to help. We’re desperate. Thanks

  • JoshCarter_ JRC (@JoshCarter_) reported

    @Optus hi there, just curious if there is an expected end date of the works being done on the mobile tower in Coolangatta? Service status map doesn’t provide much detail. Thanks.

  • ferrager83 Ferrager (@ferrager83) reported

    @DemoniacoASX Getting that with optus atm. Mobile broadband is the stuff! But upload sucks 2 mbps

  • vaughan_k Ken. no 🛠️ to 👣 so 🤕 thanks to Brisbane Council (@vaughan_k) reported

    @amaysimAU not looking good for a new #customer, I just signed up today and already the system said my correct email and credit card is invalid and the invoice said $10 for 35G but the email said my plan is "As you Go". Not under #Optus yet but already have their bugs 😡😡😡

  • BuklbooJohn One Of The Silent Majority. 🇦🇺. (@BuklbooJohn) reported

    Just got news from Optus, they are going look after their customers better,what a joke, perhaps a good start would to get their staff to answer telephones in their retail outlets,Optus you can't make bad service disappear,we will remember bad service answer ur ******* phones..

  • FranRob41544895 Fran Robertson (@FranRob41544895) reported

    @Optus How about getting any signal right through regional Australia?

  • Lizzie_Pic Liz Pickering (@Lizzie_Pic) reported

    Hey @Optus we have no NBN, over the last few hours have tried to escalate via messaging/chat and now you say due to a ‘system upgrade’ IT Support can’t be contacted and can WE try to reach YOU in the next 4 hours 😳. That’s what we’ve been trying to do? Please help, it’s urgent.

  • wearetsmau The Searching Mind (@wearetsmau) reported

    1. Never ceases to amaze how brands focused only on acquisition and entirely negligent to customer care + service manage to stay in the top 2 in their industry, as no doubt @garyvee would ask. Just spoke to a rep from @optus who refused to help or explain why they were trying...

  • tbn97 tbn97™🏴🏳️‍🌈 (@tbn97) reported

    @JaydenBurns @Optus Because @optus are a nightmare company that has lost its way. Mediocre service, appallingly passive aggressive customer service, and a bureaucratic quagmire to deal with. The best thing I ever did was bail. After 20 years of tolerating their decline, it was transformative.