Optus

Optus Outage Report in Spring Terrace, Cabonne, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Spring Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Spring Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Spring Terrace, Cabonne, State of New South Wales 02/02/2026 18:20

February 02: Problems at Optus

Optus is having issues since 08:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MamaGm2 gail (@MamaGm2) reported

    @Optus What a joke they are constantly dropping out and then they send u txt espousing how they r doing a great job improving service

  • GTR_LM_Limited Theo (@GTR_LM_Limited) reported

    @Optus A working home phone and internet would be nice since i pay for it. Down in our area for 10hrs now and the best Optus can say is "we are currently investigating". Customer service well below par. 1 day to reply to your chat for each message, at this rate it will take 6 months

  • 28061914mary Allan (@28061914mary) reported

    @Optus @ashbarty Shows how stupid we are. What can she really do to improve Optus. I think the current CEO is a female.

  • MDJkiwi Mike. (@MDJkiwi) reported

    @TC07580313 Hey Terry, here is the text I sent as my complaint to the ACCC (in case you wanted something ready to go): clear whether the references to "supported devices" is talking about Optus Sport itself being only available on certain devices or the Full HD picture quality is only on

  • smophialucinda WestWing (@smophialucinda) reported

    @Optus Am on a $120 a month internet plan and it’s so slow and unreliable. 4g is faster

  • wild_winnie WildWestWin (@wild_winnie) reported

    @Optus My optus home internet is terrible- that’s why I’m out using a cafe’s wifi

  • OGLazuriz ☆〜 Lazuriz 〜☆ (@OGLazuriz) reported

    @Optus Getting an activation code for a set top box that shouldve been sent allready to the customer via, email or txt or letter. But not a single one had occured. In fact the incompetent support staff gave us the previous activation codes for our broken fetch box instead 2/2

  • johnboi983 John Stevens (@johnboi983) reported

    @Optus I fail to understand how you can issue an invoice, and direct debit funds before your customer even sees their bill. How does this make sense?

  • mazarattee Mark (@mazarattee) reported

    @Optus Will never go near Optus Again worst internet server I have ever had.

  • sonsofbeaches1 sonsofbeaches (@sonsofbeaches1) reported

    @Optus @ashbarty Maybe she can inspire Optus to have a customer service online chat function that actually works ....