Optus

Optus Outage Report in Spring Terrace, Cabonne, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Spring Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Spring Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Spring Terrace, Cabonne, State of New South Wales 03/25/2026 21:40

March 25: Problems at Optus

Optus is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (35%)

    Internet (35%)

  2. Phone (31%)

    Phone (31%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyW_AU Anthony W (@AnthonyW_AU) reported

    @Me1011Just @Optus @RunnerSA18 She and the lot of board of directors should be fired. I’m sure Singtel will be doing a big WTF at Optus right now.

  • onejvo Jamieson Vincenti O'Reilly (@onejvo) reported

    (cust_num) appears to be the Optus Customer Number, (account_num) appears to the Optus Account Number, and (sub_id) the Optus Subscription ID

  • sam__rye Sam Rye (@sam__rye) reported

    @_sarahbarns @Optus Legally it has to be kept for 6 years, but that obviously doesn’t cover your case. The likelihood is it’s such a pervasive breach and their security protocols are so bad they simply don’t know and have emailed everyone who *could* have been compromised…

  • DavidTopp David Topp (@DavidTopp) reported

    @LukePGavin Richmond were never the same again after the grand final venue ceased being Brisbane and Melbourne never the same again when the GF didn’t return to Perth. Start lobbying now Dees fans for a return to Optus in 2023!

  • smudge_green Ms Smudge🐜🇦🇺 (@smudge_green) reported

    @kbrspace as the CEO of Optus, I hope you're feeling very ashamed right now.We Optus customers have not only been let down & left vulnerable by Optus negligence but now you are not even giving us the support you promised.I hope some gun legal firm is setting up a class action.

  • Ros95999645 Ros (@Ros95999645) reported

    @MadsMelbourne @Optus And @optus has the worse customer service ever !

  • BevJohnst Bev (@BevJohnst) reported

    @KoparaFallsKid I received their email this afternoon. But I haven’t been with Optus for over 6 months as their service was lousy. So how current are any of their records?

  • Jodz_R Jodz (@Jodz_R) reported

    Since having been a customer Optus I've got new address, new (different state) driving license, different credit card and I think a new passport. I even have new suite of account passwords too. Only thing there's the same is phone & email. So don't think I'm majorly at risk tbh.

  • AussieGamr AussieGamer (@AussieGamr) reported

    Great so a massive telco gets hacked, data stolen and the government’s response is… give the telco’s customer data to third parties. Optus customers should mount a class action.

  • TassieBooks Bookaholic (@TassieBooks) reported

    @MoarToast @Optus I got an email yesterday saying "as a former customer". I have a current phone service with them...