Optus

Optus Outage Report in Spring Terrace, Cabonne, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Spring Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Spring Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Spring Terrace, Cabonne, State of New South Wales 02/09/2026 00:40

February 09: Problems at Optus

Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (20%)

    Phone (20%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • alex_1899_ AI (@alex_1899_) reported

    @ThatAussieMel @Optus Optus having problems? Jeez I’ve never heard of that before! 🙊

  • SamLomax Sam Lomax (@SamLomax) reported

    Logged a complaint with the ombudsman and @Optus called me 7 days later. The person who called said they can't delete ex-customer data due to a legal requirement... but they didn't know what law. Maybe tax? Drivers licenses and medicare cards are required for tax records?

  • DrJenOverbeck Dr. Jen Overbeck (@DrJenOverbeck) reported

    @Optus WTF?! First you fail to tell me my DL was part of the hack. Then you make me call multiple times to get a relocation order processed & at no time does anyone actually do what's needed to progress the order (4 days late & counting). What the hell is going on in your company

  • RebootRacing Reboot Racing (@RebootRacing) reported

    @Optus Is the Nhill Vic 3418 mobile tower down? If so when will it be back and working?

  • rmk074 rmk074 (@rmk074) reported

    @Optus if a complaint has been lodged and you’ve been given a reference number, just wondering how long it usually takes to be investigated and then contacted?

  • wheresistherain rainy days (@wheresistherain) reported

    @Optus any chance of some customer service?

  • Cate83988775 Cate (@Cate83988775) reported

    Optus bill has late fee - I was hestitant to transact on line until they sorted out their hack. Never got a response. Substandard customer service Optus. Not sure if Kelly is being charged for bad management? #optushack @Optus @kbrspace

  • moylecroft Matthew Moyle-Croft (@moylecroft) reported

    @jplonie @GordyPls To be fair, the technology wasn’t the issue at Optus it was the idiots in the chairs. But I don’t condone @jplonie having a license to kill.

  • BetrteB Betr (@BetrteB) reported

    @abcnews Optus reckons they never leaked my credit card details despite that was the only data they held on my file as a previous customer. I got hacked a few days after the Optus hack. They’re telling lies.

  • merissa_p merissa p (@merissa_p) reported

    Do not work with @Optus Decided to change number post Hack and used 3 days of the monthly billing cycle and the bastards want to keep the whole month of cash. So much for being a loyal customer who paid months in advance #OptusHack #optusfail #greedybastards