Optus Outage Report in Spring Terrace, Cabonne, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Spring Terrace, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Spring Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@AnthropicEthic) reported
@Optus I cannot believe the failure that your sales, product and support amounts to. I bought a sim @ Australia post, paid $30 as a charge, when I tried to activate the sim the website was not comprehensible as to how to activate my sim and use the charge I paid for already
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Kai
(@kai_h) reported
@HaydenJOConnor Optus have a 5G service you can get on a month-to-month contract
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Me
(@AnthropicEthic) reported
@Optus Your automated phone system is incomprehensible. Your staff rude, unhelpful and disinterested. I don’t know if my sim is activated or how to use the charge I paid for and I now do not want to use the sim or deal with your company anymore. I want a refund so I can go to Telstra
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Me
(@AnthropicEthic) reported
@Optus This damage control approach to problem solving doesn’t cut it If you need to hide behind DM channels to rectify a company failure so you can hide the disinterest incompetence & substandard service of your overseas call centres then you’re not interested in addressing the problem
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Me
(@AnthropicEthic) reported
@Optus I can not believe how bad your customer support is. Looking past the automated answering service that leads to a dead end When after innovating and finding a way to get to talk to someone theyre sooo unprofessional I regret choosing #optus How can I refund prepaid sim?
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paul faure
(@tv_faure) reported
Problems with @Optus getting online? Support is only online! Great joke! 24/7? 6 hrs after I sent msg via sms.
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Chris
(@chris_agrios) reported
Anyone tried getting service from the @Optus messaging service? Absolute joke. Can some from @Optus contact me please?
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Nikki 🐝❤️🌸🌊
(@Nikstar81) reported
@Optus @Spookyooda At least you have Internet I am still waking for Optus to fix mine can’t even use my mobile data for long keeps dropping out ,
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404 - Not Found
(@plainfaced) reported
@Optus - I paid for an unlimited data day on my 5G mobile. Am tethering to my PC. Speedtest shows normal 5G speeds. However every download service (Windows, Adobe, legal torrents etc) all look to be throttled. Can you explain why I cannot download at speed while tethering?
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luvallkorea 😷
(@luvallkorea) reported
@Optus The website says technical support line opens 8am. But the number keeps saying its closed! No internet. No action. Please help.