Optus

Optus Outage Report in Spring Terrace, Cabonne, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Spring Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Spring Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Spring Terrace, Cabonne, State of New South Wales 03/01/2026 18:05

March 01: Problems at Optus

Optus is having issues since 04:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Kimmylea4 Kimmylea (@Kimmylea4) reported

    @bluyonda @nameshiv My mum cancelled Optus ages ago because of stuff around during broadband rollout, but they were really bad about just closing the account, so she still gets weird not-bills. She got the email about details release, so I suspect it might include ex-customers too.

  • deantregenza Dean (@deantregenza) reported

    @RossFloate @Optus Tell that to the employees who have to submit it to businesses who don't adequately protect the forms or data... And now many businesses are now using "human resource" software as a service products with little understanding of the risk.

  • bronwynstuart Bronwyn Stuart (@bronwynstuart) reported

    @baxters @Optus If they were, you would have got an email last week. They were retaining my info as a past customer & I got the email which was pathetically worded to say 'don't worry, they didn't get your log in deets, just every single other piece of info to steal your identity!'

  • mcdonellaussie mark mcdonell 🐅🐅🏆 (@mcdonellaussie) reported from Numurkah, State of Victoria

    @mjrowland68 I am old Optus customer who got the email over the weekend! What happens if ID stolen and a massive loan is taken out plus numerous credit cards then all defaulted on?

  • ronInBendigo Ron Dunn (@ronInBendigo) reported

    The #OptusHack issue to fix is the way sensitive data was stored. @Optus' need to retain DL, Passport and other ID is arguable, it should probably have been erased after verification. But ID must be stored as a hashed value, not clear text, so it cannot be viewed if breached.

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @redruby17 Hi Dr Jos, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • mariusmainridg1 Marius (@mariusmainridg1) reported

    @Narty007 There’s a bit of the gladys berejiklian type of response in that Optus announcement, not dissimilar to the Covid pressers where the message was we don’t really give a **** so bad luck if you get sick or you die

  • suessaints Susanna (@suessaints) reported from Melbourne, State of Victoria

    @vicroads please change your rules re licence replacement. Optus customers should not have to wait for a fraud to occur to be allowed to change their driver’s licences! It’s bad enough to have the data breach. @DanielAndrewsMP @Optus 1/2

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @awoke1971 Hi Awoke1971, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • neilw101 Neil Wray (@neilw101) reported

    @7NewsSydney @Optus Thanks a heap Optus, trying to hide won’t help you; multi billion dollar class action might help rid us of you though. Goodbye Optus, as soon as i can, i’m gone.