Optus

Optus Outage Report in Spring Terrace, Cabonne, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Spring Terrace, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Spring Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Spring Terrace, Cabonne, State of New South Wales 12/20/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • daveelmorto dave mort (@daveelmorto) reported

    @Optus Hi there.. having trouble using auto recharge, choose option 2 and then goes dead... been trying all day :(

  • BanFoo_ Ban-Foo Leong (@BanFoo_) reported

    @Optus In the past hour and a half, as requested, I’ve followed your instructions and “power cycled” my Optus NBN modem multiple times. But the connection remains incredibly slow (<< 1Mbps) and intermittent (very frequent dropouts, every few seconds or so). So what next?

  • byrokelly Byron K (@byrokelly) reported

    Hey @optus! Want to hear about my terrible experience trying to set up a service with you (ie become a customer and give you money?!)? Or should I just give up now and move to @telstra?

  • mrdanielmarch mrdanielmarch (@mrdanielmarch) reported

    @Optus worlds most rubbish internet service

  • joereidy__ Joe Reidy (@joereidy__) reported

    @Optus - can’t even cancel your account efficiently 🤡

  • aebaxter Al Baxter (@aebaxter) reported

    @Optus Can't log into My Optus app, prepaid phone service seems completely down. Any updates?

  • mrdanielmarch mrdanielmarch (@mrdanielmarch) reported

    @Optus why is the internet so bad in Newcastle NSW ????

  • ramezmikhail84 Ramez Mikhail (@ramezmikhail84) reported

    @Optus I was advised by the chat team that prepaid services are down and no estimate of when it is back. Do you have any different advice? I can't recharge

  • Hyosiex hyosie (@Hyosiex) reported

    @NBN_Australia Thank you dearly, have contacted @Optus multiple times and they have said that the intermittent dropouts are within normal dropout times. Appreciate it @NBN_Australia you guys are just the service <3. They are actually useless. #optuspickupyourgame

  • ShirazSiddiq Shiraz Siddiq (@ShirazSiddiq) reported

    @Optus Hi, I got a new sim, now I can't even login to the Optus chat. It just doesn't work. No one picks up the phone. I am not sure what options do I have left.