Optus Outage Report in Spring Terrace, Cabonne, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Spring Terrace, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Spring Terrace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Kris Robinson
(@kris_robinson) reported
@Optus No. Quite simply, if it rains the connection will drop out within 1min, then reconnect not long after. Every time. Something is likely shorting out at FTTC connection due to water. Was impossible to explain to PH support…
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**** 380
(@Jock380) reported
@outagedetect optus nbn outage in Brunswick 3056
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Greg / Kojack 🐀
(@rajetic) reported
I see now there's also a scheduled outage from 9:18pm to 12:18pm today (it's 9:41pm now, still in the unscheduled outage). I guess thursday will be the only day with working internet? Not holding my breath. Thank you optus mobile (my back up), far more reliable than the nbn.
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Luke Bartolo
(@LukeBartolo1) reported
@VoteLewko @MickSanchezAU That Optus breach was terrible, should never have privatised the phone industry in Australia.
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Belinda Luby
(@belinda_luby) reported
@Optus I registered a security concern (another one!) and complaint about this in store a month ago, and requested email contact about this, and have heard nothing. This is an urgent security matter that has now resulted in my business phone being cut off bc I can't access (2)
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Belinda Luby
(@belinda_luby) reported
@Optus I'm requesting a contact email so that my time is no longer wasted on chats and where further work time is not taken from me (eg spending in store) & where someone will proactively work to fix this, responding within a usual business comms timeframe of 48 business hours(4)
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Sami 💗🌸🎀
(@imsamimaree) reported
How hard is it to get actual customer service with @Optus ? Our internet connection is so **** and had been for weeks. I want to cancel my contract with Optus and yet you can never get through to anyone.
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CraigCarlyon
(@CraigCarlyon) reported
@psimpsonmorgan Friend of a friend was hacked and he paid. The fix did not work so he rang the number they had given and he was put through to “customer service”. Yes that is what they called it. They apologised for the inconvenience and fixed the issue immediately. Better than Optus
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John Cas
(@moresunshine_1) reported
@JarniBlakkarly @choiceaustralia It was my partner in this case. As an ex customer with now a different email but still in the data retention window they have failed to contact me. My phone number is the same. MB is all about visiting support services. The optus Eauifax was a straight forward registration.
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Belinda Luby
(@belinda_luby) reported
@Optus I've wasted 9 hours on chat and all that happens is deflecting and circular responses from your staff. How about you stop wasting my time, be accountable, and actually solve the problem? Nobody has replied on email in over a month either. (3)