Optus

Optus Outage Report in Stroud, Great Lakes, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Stroud, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Stroud, Great Lakes, State of New South Wales 12/08/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (4%)

    Total Blackout (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @Amanda_Moseley_ Hi Amanda, We are aware of an issue impacting 4G based calls on some Optus mobile services (ref 23367369). We're currently working to restore services as soon as possible. I recommend sending us a direct message if you do have any other questions. Jack

  • letterboxfrog 💧Letterbox Frog (@letterboxfrog) reported

    @Optus Any news on fixing VoWiFi and VoLTE with the current outage? My Android 10 phone cannot work as a phone without it in the office

  • iamMichelleT Michelle Thompson (@iamMichelleT) reported

    @chrismurphys @PCKJ3627 @Telstra Optus I’ve never had a problem

  • Benb55 Ben B (@Benb55) reported from Sydney, State of New South Wales

    @chrismurphys @Telstra When Optus first came onto the scene I couldn’t wait to get rid of Telstra. These days, I’d say, there all much a much. But, I’d never go back to Telstra.

  • TrevTrevor Rex Hateley ✊ 🥁 (@TrevTrevor) reported

    @chrismurphys @Telstra Some people complain about Optus but we have reliable service. Rarely an issue.

  • Amanda_Moseley_ Amanda Moseley (@Amanda_Moseley_) reported

    .@Optus I want DETAILS - you can stick your ref 23367369! What is the cause of the outage? What is the expected restoration time? What is the extent? I might be a lot less frustrated if I knew what was going on! I flipping know I’m off line - your info isn’t helping!

  • jasonbak Jason Baker (@jasonbak) reported

    24hrs after a plan change and I still have no working data on my mobile.. @Optus support were meant to ring back 5 hrs ago, still waiting..Any recommendations on who I should move all my services to?(Aus)

  • Optus Optus (@Optus) reported

    @Amanda_Moseley_ A network fault is impacting 4G calls with some Optus mobile services, at this stage there isn't an ETA however our Networks Team are continuing to work on restoring services asap. The best way to keep updated is via the link mentioned previously - Nard

  • psg_au Peter (@psg_au) reported

    @NBN_Australia Thanks Matt. Bottom Line, OPTUS say it is YOUR Issue and they are NOT getting ANY Support from your internal team. The NBN Tech & OPTUS Tech say the phone line is broken, OPTUS are asking you to fix it, YOU are doing NOTHING. See the Frustration? And NBN pretend they are exempt.

  • fdogsmum fdogsmum (@fdogsmum) reported

    @Optus Guys there is surely an ETA now? We all have jobs in areas without service that require calls over wifi. Please advise!