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Optus

Optus Outage Report in Stroud, Great Lakes, New South Wales

Why is my Optus service not working?

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Stroud, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stroud, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Optus

Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JackLit10200548
    Jack Little (@JackLit10200548) reported

    @MavaAU @bobs_general @SallyLawry Good customer service from Optus?

  • attacus_au
    attacus (@attacus_au) reported

    it’s a pain to replace key documents, absolutely it’s a greater pain (and expense! and worry!) to have to move house because That One Person could now know where you live, after everything you’ve done to keep that address private will Optus support these people to move?

  • VinLew
    Vincent (@VinLew) reported

    @troyhunt Optus don't offer any customer support - you can't even get through the phones, web, or app - without a current Optus number. So now I'm stuck.

  • nea_steve
    nea stevenson (@nea_steve) reported

    @PG1PT @Optus Message brightsky_tech on Instagram he can fix the issue he is a professional technician and he has been helping me a lot of times

  • GCat102
    GrumpyCat102 (@GCat102) reported

    @9NewsSyd NSW state government is not helping. I went to Service NSW today to change my driver license as it has been compromised. I completed all the requirements, but they have been told that Transport NSW said NO for compromised Optus customers.

  • Not_Fred_Nerk
    🍻 JOe the GaDget Man (mine/thine) (@Not_Fred_Nerk) reported

    @9NewsSyd So Optus has a link with service NSW? Cool.

  • MathewCowden
    Mathew Cowden (@MathewCowden) reported

    @TheShovel The same Optus that got a debt collector to ring my 90year old grandmother in her care home chasing me up for a $60 debt they’d failed to inform me of as they’d transposed two of my addresses so their letters never arrived. Couldn’t happen to a nicer company.

  • noreasonspec
    The Guybrush Chocobo (@noreasonspec) reported

    @NewtonMark @Optus Doesn’t fix much. Ask any security expert. Unless they change the actual licence number not just the card number, it’s not doing much People need to understand this all they will have a massive false sense of security. Other states full replacing why not nsw

  • thesourpop
    the sour 🅿️op (@thesourpop) reported

    @jasonjordan Calling it a “hack” deflects blame from Optus. This is their monumental ****-up and heads need to roll for this

  • matthewmoffitt
    Matthew Moffitt (@matthewmoffitt) reported

    @niphal You’re not the bad guy in mixing up Optus and Westpac