Optus

Optus Outage Report in Stroud, Great Lakes, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Stroud, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Stroud, Great Lakes, State of New South Wales 11/18/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TmB12321 Tom Brown (@TmB12321) reported

    @Optus you give a customer of 10 years the wrong info and waste hours of my weekend then your retention team hangs up and doesn't call me back? How do you keep your customers?!

  • sam_squiggle Sam Squiggle (@sam_squiggle) reported

    @angelgabe6 @Optus Can u go to the Ombudsman? My mate had an outrageous electricity bill and went to them for help.

  • lotacharlie 🌲🌏🌲The BLATCHelor ❤💛🖤 (@lotacharlie) reported

    @devalara44 @JodiMcKayMP @ServiceNSW They certainly didn't think that through. As an OPTUS customer there have been a number of places I visited in remote western NSW where I had no coverage to log into the QR sites. No wifi either. Very short sighted on behalf of the government.

  • Florind14001697 Florinda (@Florind14001697) reported

    @Optus @NBN_Australia another #outage /fault! Postcode 3056 Nil internet from 4am. Work from home. Huge impact on my business. Last Tuesday’s outage took 9 hours to rectify. What’s happening??

  • spidermaddi maddi. (@spidermaddi) reported

    Anyone ever had to cope with @Optus ******* up their phone plan? I called them 3 separate times today to have people tell me they’d resolved the issue only to find they had NOT resolved the issue.

  • gagansahni75 GAGANDEEP SAHNI (@gagansahni75) reported

    @Optus NBN service not working today, any reported ongoing issue?

  • SeanMorahan Sean Morahan (@SeanMorahan) reported

    @Optus Nice to get a reply here. Been waiting on your “24/7 customer service” for over an hour with no reply.

  • angelgabe6 WhatWouldErykahDo? (@angelgabe6) reported from Melbourne, State of Victoria

    The ******* nerve of @Optus sending me an offer for unlimited data on 5G knowing full well neither that service or the ******* NBN are available in my area, this after they sent me a bill for wifi totalling $921.34 for one ****** up month. Don’t make out now ya rip off *****.

  • HABANGS1 HABANGS (@HABANGS1) reported

    @Optus Never ever move to Optus NBN . Network bad; Support even worse. Some of the poorest support teams ever

  • mrdanielfeo Daniel Feodoroff (@mrdanielfeo) reported

    @iB3nji @Telstra Go to Optus! Never had an issue