Optus Outage Report in Stroud, Great Lakes, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Stroud, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Susie Baines
(@susiebaines13) reported
@Optus @RunnerSA18 You serious! Walked into Optus store after I lost access to ph. Staff disrespectful,unhelpful & cried poor claiming they also had been hacked. Refused to help. Gobsmacked! You, Optus, left your front door unlocked…I didn’t! And now I’m paying for your error!!?
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paintergirl
(@feedmethearts) reported
@cadickason64 @kpmsubs @ClareONeilMP OMG this happened to me about 3 years ago when I left Optus. I paid all outstanding bills and requested cancellation many times. They just kept charging even though we had engaged another telco. I kept screenshots of my text chats with Optus support 🧵1/2
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Jordan
(@prolax) reported
@troyhunt @Y6le_ @haveibeenpwned I used to be an Optus prepaid customer, and just recharged with my number (no email). They haven't contacted me. They definitely have my passport #. I'd appreciate being able to see if I'm in the unlucky 10.2k.
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Robert S.
(@Robs_au) reported
@brettjmb @Jeremy_Kirk Doesn't really further the main issues beyond the 10,200 - what are we doing about the millions that we can't trust are really not out there? What is Optus doing to change their practices so these details aren't sent to your browser every time you look at the My Account page?
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Yeh🏴☠️Nah
(@ToMyPirateShip) reported
@_AnthonyWA @Anthony_Klan I went in my Optus app earlier and there's a Digital I D. Tab asking if I want to set one up 🤔🤔🤔 **** that and them
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Emily Claire
(@curiouslyem) reported
@Optus After waiting on hold for 45 minutes I was put on hold again so the person could check how badly I was breached. They hung up on me. They called back ONE ring, then hung up. This ‘service’ is causing more people to register for the class action. Appalling.
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Deckard.
(@CAmerikkka) reported
@Jeremy_Kirk optus top brand awesome cust service NOT
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Victor Dominello MP
(@VictorDominello) reported
4. The cost to replace your driver licence is $29 and will be charged by Service NSW at the time of application – reimbursement advice will be issued by Optus to customers in the coming days.
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Liz
(@LizQLD58) reported
@Hugh_96 @Optus I got an email referring to me as a previous customer ......didn't know I had been one!!
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Aussie who is not a rhino
(@BadCustSvc101) reported
@mjrowland68 And a side effect you might not have thought about: How many online services use the same email address you gave Optus as your login ID? How many of them have a "forgot password" link that texts a reset link to the phone number you gave Optus? Best change one or the other!