Optus

Optus Outage Report in Stroud, Great Lakes, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Stroud, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Stroud, Great Lakes, State of New South Wales 01/23/2026 20:15

January 23: Problems at Optus

Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GingerMega Matthew Dale (@GingerMega) reported

    @Optus technical support. The internet just dropped out in rosemount/nambour QLD 4560

  • Vurtuew Vurtue (@Vurtuew) reported

    @Optus why is the wifi so bad?

  • nooblah87 nooblah87 (@nooblah87) reported

    @Optus @bcurrall80 I've never heard of a computer or gaming console doing an update by itself while powered off, sleep mode maybe, off no.

  • starstuff68 🌌 The Nightly Shore 🌌 (@starstuff68) reported

    @Optus I'm sure I'm not the first person to point out what a massive failure your app is as a service option. Before you launch an app, get your top executives to test it, and see how they like having hours of their time wasted.

  • teweettewoo Ray Murisa (@teweettewoo) reported

    @Optus Any chance you can improve NBN connectivity in the 2155 region of NSW please? Network has been dropping out every other minute for the last week. No doubt you will charge your customers full price even though service (and communication) has been extremely poor…

  • plsexplainibeg james edge (@plsexplainibeg) reported

    @StanSportFC @LukePGavin Why do I have to remortgage my home just to watch a ball get kicked around a grass pitch? Do you not care about your customers? Did you not realise the financial burden you were taking on when you poached the rights from Optus? Sigh, poor social media worker

  • ihrtremus ali 💌 | looking for marauders moots ! (@ihrtremus) reported

    optus wifi is so ******* slow literally help me

  • Jaliljamess Jalil.ETH (@Jaliljamess) reported

    @Optus is the mobile network experiencing issues this morning? My 4g doesn’t seem to be working or drops in and out? Cheers

  • Pezzamystic1 Pez (@Pezzamystic1) reported

    @Optus I've reported this before without much success. My phone usually detects them as spam. If I call back the number it says this number does not support callbacks, is this a usual sign of spam callers?

  • blimeyoriley7 andy riley (@blimeyoriley7) reported

    Once again @Optus manage to raise the bar in appalling service. Constant poor advice & incorrect guidance resulting in no service for a week. Your service agents show no interest in trying to fix the situation. Time to start looking at other options - @Telstra or @VodafoneAU ?