Optus

Optus Outage Report in Stroud, Great Lakes, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Stroud, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Stroud, Great Lakes, State of New South Wales 02/13/2026 17:40

February 13: Problems at Optus

Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • youla youla (@youla) reported

    I'm so frustrated w #Optus. Been a long term customer and regret changing my plans. Now I have billing issues and connection issues. Using help in your app is a waste of my time @Optus

  • jacojac Jack Jacobs 🏳️‍🌈 (@jacojac) reported

    @Optus I’m well aware that’s how you do it on your old plans, however on your new plans that is not the case. The bill is not generated until after you direct debit the customer.

  • Paul40431539 Depressed one (@Paul40431539) reported

    @Optus @Tempf8 What in Gods name is happening with my internet service on my mobile phone today. 2 bars , losing service altogether at times, all day been slow. Only last week, they supposedly serviced the tower. What on earth is going on??

  • SashaLV Sasha (@SashaLV) reported

    @Optus Hi Optus - I’ve just received my new Apple Watch and when I try and activate number share, I either get an error or it tells me my account is not eligible for number share. What do I need to do to fix this?

  • pepepepelalala degan voverton (@pepepepelalala) reported

    @Optus don't care about small businesses during covid, they will cut your service off so you can't accept work calls to jump on your throat more. I've spent another few hours today. I've decided it's cheaper to lose my number and go with a new provider! Extortionists

  • TommyCarullo Tom Carullo 🇦🇺🇺🇸🇮🇹 (@TommyCarullo) reported

    @AhmadHa26681127 What was great about was that it didn’t matter where they played, Optus or MCG either team could win any given game and they were great games. I think the underdog probably won 7/9 games they played 2018-21. Good ****.

  • Troy_Martin17 Troy Martin (@Troy_Martin17) reported

    Ever tried running a social media business without the internet? Recently moved from @telstra due to poor service, now @Optus is providing quality Australian version of ‘service’.

  • youla youla (@youla) reported

    What number do I call to speak to someone @optus to help me please #optus

  • happyboydanny Danny T. (@happyboydanny) reported

    Oh no! My first day of online studies and Optus NBN and mobile internet are not working 🥴🥴🥴 @Optus

  • SwimSallySwim 💦💧Sally Edsall (@SwimSallySwim) reported

    @JennaPrice I sacked Telstra and went to Optus, then sacked Optus and wish I could sack Telstra. AGAIN. Our wifi is down for the second time in a week.