Optus Outage Report in Stroud, Great Lakes, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Stroud, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stroud and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (24%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ken 🐨🐨🐨
(@vaughan_k) reported
Why do companies so called #customerservice like @Optus gives answers not related to #customers enquiry & which the customers knew the answers anyway? Yes I know my account is $49 & 60GB the issue is why my account showing 119GB, as I am not paying for another mistakes of theirs.
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Toastyyy
(@Toastywf) reported
@Optus aint this the garbage company that didnt send a technician to my new house for 3 months and then ditched
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Optus
(@Optus) reported
@Hammercrow411 Hey Al, very sorry to hear about the trouble you've been having with that Optus Sport stream. We'd like to check this out for you and see what we can find. If you could please send through a DM our team will follow up asap. Rob
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BeezKneez
(@amb200560) reported
@justbyron @Optus Ummm wtf?
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Ken 🐨🐨🐨
(@vaughan_k) reported
@kbrspace @Optus Very slow #customerservice.
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Katherine Hanley
(@KathJHanley) reported
@Optus your tech support is a JOKE - your chat bot is next to useless, and the contact phone numbers just bounce you back to the chat WHERE NO ONE RESPONDS 🤬 been in chat limbo and not even a “you’re in a queue” DO BETTER
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus I know you are keen to assist, but sending answers you want to give and not related to a customer question is not assisting but is actually annoying.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@real_xye @Optus Or with each staff giving out different information for the same issues, staff not reading people messages, empty promises etc staff have proven they don't want to assist. And I thought they have improved #CustomerService I was wrong.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus But for me to assist you, can you assist me by giving answers related to my questions. As I know my account is $49 and 60GB which if you looked is not the issue, the issue is my account is showing 119GB
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Ken 🐨🐨🐨
(@vaughan_k) reported
If @optus staff through the app didn't follow a script then maybe #customers would get help that they needed and not what staff gives that had nothing to do with customers issues?