Optus outages and service status in Tamworth, New South Wales

Problems in the last 24 hours in Tamworth, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tamworth, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vanilla Slice Boy (@blu_boys) reported 1 minute ago

  Optus can get ******. Another phone outage today for more than 5hours. How often does this happen #Optus

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  Alby T (@steele_sports) reported 1 minute ago

  @ausstockchick They work for Optus help

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  Kevin Chen (@Defiantclient2) reported 2 minutes ago

  @antti_engineer @Telstra Signal strength is logarithmic. An additional 3 dBm can be a big difference. @Optus, a partner of Starlink, is claiming that the -115 dBm level is essentially unusable. And there are live measurements where Starlink hovers slightly above and below that number. Also, just look at the measurement in your own app there. The -112 dBm is about bordering going dark red and your own app describes -112 dBm as "Poor".

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  Ashtyn (@Ashtyn1212897) reported 5 minutes ago

  @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?

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  WanderingFist (@WanderingFister) reported 12 minutes ago

  Think Hermann Göring enjoyed himself at his Nuremberg trial more than I currently am at Optus. Awful awful game. Both sides utterly shite .

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  Debra Anne (@Debra_Creations) reported 20 minutes ago

  Hey @Optus @optus_help I've been told I need to come here to get help. No mobile data, internet, can't send or receive mms texts. 4 hours 3 Optus humans couldn't help Friday night. They lodged a case. Ask a few more questions. Day 5 no resolution yet. No service is not cool

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  Millin Bear+FSD helping you profit from AI (@MillinBear) reported 21 minutes ago

  I am too lazy to proof read and edit the below from grok, we had a chat in the car and below is the direct output for a post from grok, 85% my intent but could use some polish… (it gave me 3x image prompts, images from grok attached are also not proofed.) - enjoy: Why Starlink Roam Falls Flat in Australia (And How to Fix It) Honest opinion: Starlink Roam is brilliant on paper—$80 a month for 100GB priority data, perfect for caravans, motorhomes, or pros working on the go in the outback. But in reality? It’s poop for mobile use. Australia’s endless trees, dense bushland, and tunnels (think Bruce Highway or any regional drive) block the line-of-sight to satellites constantly. You’re crawling along at zero bars half the time, burning data elsewhere or offline entirely. Great for static campsites, useless in motion. The glaring hardware oversight: No LTE/cellular failover. Starlink Mini (or next-gen) should’ve shipped with an eSIM slot for Australian carriers like Telstra or Optus. When sats fail, auto-switch to 4G/5G local network as a hotspot—seamless, like your phone. Caveat: ACMA spectrum rules (IMT bands for terrestrial mobile) might need carrier partnerships, but it’s doable—Telstra/Optus already partner with Starlink for direct-to-device sat-to-phone using those bands. NBN fixed-wireless modems do exactly this: SIM failover when fibre/cable drops, approved under existing regs. If it’s green for NBN, it should be for Starlink Roam. Pricing fix for AU market: Base $19 add-on for up to 10% cellular failover (10GB on the $80 plan), covering Starlink’s wholesale data costs. Double to $38 for 100% cellular option if you’re in eternal tree hell. Keeps it affordable, competitive with eSIM hotspots, and actually usable. Starlink, take notes—Gen3 Mini or beyond, make it hybrid. Aussie travellers deserve better. What do you reckon? Roll it out! [Image 1: Insert here after intro] Grok prompt: Photorealistic image of a Tesla Model Y parked under dense Australian eucalyptus trees in outback Queensland, with a Starlink Mini dish on the roof struggling for signal—show obstructed sky view, frustrated driver checking phone, red dust road nearby.

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  Ang (@tracksuitpant) reported 23 minutes ago

  @LawrenceWongST Lawerence if you get us some diesel I will continue to overlook what an abysmally ********* mobile & internet service provider Optus is.

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  michael vincent (@evilfunkydude) reported 27 minutes ago

  @optus_help what is going on with the Optus app and logging me out now I can’t sign in because of some issues on your end

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  Luke Dunshea (@elldeeone) reported 29 minutes ago

  @theonejvo @JeffLadish do you think theres anywhere else you could submit this information to in aus that would actually help catch these scumbags? wild they are doing this off a home optus internet without even any form of vpn