Optus Outage Report in Taree, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Taree, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Taree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (15%)
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E-mail (14%)
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Wi-fi (9%)
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Total Blackout (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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P Diddy J
(@Paddy2031) reported
@albericie @Optus Emma I’m lodging a complaint with the ombudsman for an issue that dragged for 4 months. They are so big an organization that can’t work amongst each other to get things done
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Angela. Rubin
(@rubin_angela) reported
@albericie @Optus I’m having issues with Telstra. The entire communications industry seems insistent on stopping communication..Telstra is the worse.. Good luck. I’ve had better luck with Optus
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Wok Smith
(@cutthroatwok) reported
@albericie @Optus Its always easier to ask on Twitter Big business hates being shamed for their terrible service Its even more frustrating that we have to go to social media to shame them into action I've got 6 months left on my @Optus contract and can't wait to get away from them
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Sandra
(@srzizu) reported
@albericie @Optus I cancelled Foxtel recently and the experience was traumatic. I was repeatedly grilled as to why I was terminating an account I had opened 22 years ago. When I told him, he refused to accept it. I had never been rewarded for loyalty and now it as if foxtel had done me a favour.
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Jaron Sutton
(@Soupnoldclothes) reported
@albericie @Optus I lost a week of my life trying to cancel an Optus account. I'll never go there again.
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Lachlan Charles
(@LachlanCharles5) reported
@albericie @Optus Australia in the late 90s and turn of the century invested heavily to outsource its call centres overseas. At the same time they moved manufacturing to China and other Asian locations. Try and support local Aussie NBN companies. There are a few good Aussie ones around
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Jen Ross
(@JenRoss2009) reported
@albericie @Optus Telstra is way worse! Took a month to get someone to help me cancel a duplicate service. The bot sent me in circles, phone line redirected me to online chat, online chat person overseas was incentivised to make me keep the service. In the end I had to stoop to tweeting at them!
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George Langley
(@GeorgeL737) reported
@albericie @Optus Welcome to telco world. I think they have so many subcontractors and outsourced so much of their customer support their systems are totally broken.
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TruthfulOne
(@truthful_100) reported
@albericie @Optus I tried to cancel online then on the phone. The tech still turned up. When i complained they had a record of the chat that proved i cancelled and was refunded the money
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service