Optus Outage in Tinderbox, Kingborough, State of Tasmania

@Optus Can someone from Optus Australia please assist me with an ongoing issue. I'm WFH and continue to loose internet.

@Optus @mytribeof55555 You need to **** them off, their incompetence is next level

@Adelaid_H Oh **** that's nuts. I work at Optus and all the pros are listed as backorder atm

@Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍

@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

@Optus what the hell is going on with the network in Campbelltown NSW? The network coverage map is way off! I can barely get 1 bar of 4g reception for MONTHS! I've been a long standing customer (10+ yrs) and unfortunately I'm tied to this contract! INVESTIGATE AND FIX THE ISSUE!!

@Optus how come if I’m a prepay customer I can select a $20 international roaming data plan with 10gig over 14 days but if I’m on a plan I have to select a $10per day for 1 gig add on? Seems sorta cruddy for your plan based customers.

@bjdavi Hi there, Ben. I'm sorry to hear you had faced issues with your previous Optus service. If you still need any assistance, please feel free to send us a DM so I can look further into this for you. - Medina

After switching from @Optus to @Telstra a few months ago I find network coverage is a lot better and customer service way better

@Keep_Dem_Honest Ive left Optus too! Will never go back. Horrendous service (or lack thereof)!

@chaser No signal here with Optus so that is ideal.

omg so seems to be some problem with Optus, can't get text messages from certain ppl, like my daughter (although she sent multiple then some arrived in bulk but not most recent) and MyGov to log in, can get texts from my other 2 children

@Optus I’ve spoken to several people at Optus and sent numerous messages. Thanks but am not interested in going through it all again. Optus knows my issue. Just fix it please?

@GladysB Miss you Gladys. I’ve been a happy Optus customer for years 🤩

@GladysB I will never use Optus given they stand for corruption