Optus outages and service status in Tinderbox, Tasmania

Problems in the last 24 hours in Tinderbox, Tasmania

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tinderbox, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Tinderbox, Tasmania

The most recent Optus outage reports came from the following cities: Hobart.

City	Problem Type	Report Time
Hobart	Internet	4 days ago
Hobart	Total Blackout	4 days ago
Hobart	Total Blackout	2 months ago
Hobart	Phone	4 months ago
Hobart	Phone	9 months ago
Hobart	Phone	1 year ago

Nearby cities with recent reports

Community Discussion

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Optus Issues Reports Near Tinderbox, Tasmania

Latest outage, problems and issue reports in Tinderbox and nearby locations:

• 
  Stickers (@stickers52) reported 8 minutes ago from Hobart, Tasmania

  @Optus @mytribeof55555 You need to **** them off, their incompetence is next level

• 
  Countess 🍸 (@CountessAu) reported 20 minutes ago from Hobart, Tasmania

  @Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish

• 
  Ollie Roberts (@ollie_bo) reported 21 minutes ago from Hobart, Tasmania

  @NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

• 
  SheNoob 🇦🇺🏳️‍🌈 | Bad Luck Charms 😏 (@She_Noob_) reported 21 minutes ago from Hobart, Tasmania

  Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

• 
  Chris Paul's #1 Fan (@BrisketInTexas) reported 27 minutes ago from Hobart, Tasmania

  @Adelaid_H Oh **** that's nuts. I work at Optus and all the pros are listed as backorder atm

• 
  Ivan Cunningham (@ivanjcunningham) reported 34 minutes ago from Hobart, Tasmania

  @Optus Can someone from Optus Australia please assist me with an ongoing issue. I'm WFH and continue to loose internet.

• 
  Littlemrpotatohead (@LilMrPotatoHead) reported 36 minutes ago from Hobart, Tasmania

  @OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍

• 
  Ollie Roberts (@ollie_bo) reported 37 minutes ago from Hobart, Tasmania

  @Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mike shanahan (@the_shagman) reported 6 minutes ago

  I will be calling the ombussman this week after repeated requests to @Optus to fix an issue at my house have been ignored

• 
  Wasabi OzLamb 🐝 🇦🇺 🦘✡️ (@WasabiIzLamb) reported 6 minutes ago

  @ausstockchick Moonlighting as Optus Customer Support.

• 
  Tats (@tatsyellow46) reported 7 minutes ago

  Optus Stadium update-kangas rivalling freo for worst jump this week

• 
  Paolo M (@PaoloMalicse) reported 11 minutes ago

  @Optus @optus_help 3rd day no NBN internet, so why do I pay $100 a month for no service? Superloop and Starlink looking very appealing right now. Maybe time for me to switch?

• 
  joel0437 (@Joel_0437) reported 11 minutes ago

  @boomerangmadi @metrotrains Cellular DAS for Telstra, Optus and Vodafone to provide cellular on all 3, it also hosts the train signalling GSM-R 1800 network too.

• 
  MrNelli (@MrNe11i) reported 13 minutes ago

  @ben_mummery @gooneritis @TheFootyFeed Tell us you only started watching football yesterday without telling us. Arsenal have the most VAR errors since VAR was introduced Fact and even on Optus

• 
  Peter Parker (@peterparker6288) reported 14 minutes ago

  @WillSchofield Mate , we’re gonna need a full run down on your port-to-pub on the pod next week . Did u get it done/how’d you go/howd you get to Optus/any delays in getting to Optus/challenges etc @backchat__

• 
  MetOshi (@met_oshi) reported 15 minutes ago

  @RealMetroLounge @WindsorDebs Optus and Vodafone had to rely on Telstra, since Telstra owned the network. It wasn't until the government set up a service and bought back the network that things started to change

• 
  Juan Calderon (@JuanCal41039133) reported 22 minutes ago

  @optus_help @Optus @choiceaustralia How a 1-month travel phone plan in Australia turned into 22 months of charges I can’t cancel. I bought a 1-month travel phone plan in June 2024. Never used it again and now nearly two years later, I’m still being charged monthly and they still don’t let me cancel. I have already attempted to resolve this through normal customer support channels and need assistance escalating this issue. Today I experienced what may be the worst customer service of my life. I recently noticed a charge from Optus on my credit card. At first I didn’t even recognize the company. After digging through my statements, I discovered I’ve been charged every month since June 2024. That’s 22 months of charges. Then it hit me… Optus is the phone service I purchased while visiting Australia in June 2024. It was supposed to be temporary service for a one-month holiday. I left Australia after 1 month. The service continued charging. Now before anyone says “you probably just forgot to cancel”… I actually tried to cancel it back in 2024, two months after returning home, when I noticed the charges on my credit card and no longer was using the service. And the exact same thing happened then that happened again today. Today I contacted Optus through their online chat. The agent asked me to verify my identity. I provided: • My full name • My date of birth • My email used to open the account • My service/account number All information I found by digging through my old emails from when I opened the service in June 2024. Despite providing all of this, they said they could only verify my identity by sending a text message to the Australian phone number associated with the account. The problem? That phone number was attached to a temporary phone I bought for a one-month holiday almost two years ago. I obviously no longer have that phone. The chat agent then told me I had to call customer service. So I called — internationally — from the other side of the planet. A very expensive call I might add. After answering all the same verification questions again, the result was exactly the same, but now with the additional bill of paying for the international phone call. They said they could not access or cancel the account because they could only verify me through a text message to a phone number I no longer have. Their final suggestion? Visit an Optus store in person. That suggestion obviously isn’t possible since I live on the other side of the world and was only in Australia for a short visit. So here I am. Charged for 22 months of a service I used for 1 month, despite trying to cancel it both in 2024 and again today in 2026. Yes, I could block the payment through my credit card. And I will if I have to. But after more than 50 years on this planet, I’ve never had to do that because a company made it literally impossible to cancel a service. I have traveled to over 80 countries across 6 continents and have purchased temporary phone service in nearly all of them. I have never experienced a situation where it was literally impossible to cancel a service. I’m hoping someone from the Optus social support team can help escalate this so it can finally be resolved. Since I attempted to cancel this service back in 2024 shortly after returning home, I’m hoping Optus can review the charges from that point onward and consider a refund for the months the service was no longer being used. I’m confident a review of the account history will confirm my earlier cancellation attempt. Ideally: • Cancel the account • Refund the charges from when I first attempted to cancel in 2024 • Refund my customer service call that I made today I’m hoping Optus can resolve this directly, as my preference is always to work with a company before considering any formal consumer complaint options. If this cannot be resolved through Optus support, my next step will be to seek guidance from the Telecommunications Industry Ombudsman, since I have already attempted multiple times to cancel this service. Timeline • June 2024 – Purchased temporary Optus phone service while visiting Australia • August 2024 – First attempted cancellation after returning home • March 2026 – Attempted cancellation again via chat and international phone call • Result – Unable to cancel because verification requires a text to a phone number from a temporary travel phone I no longer have If someone from the Optus team can help resolve this, I would truly appreciate it. If not, I may need to share this experience more broadly so other travelers understand the unsatisfactory customer service that your company is providing tourists visiting Australia. I’m hoping it doesn’t come to that and that someone from Optus can help resolve this quickly. Thank you in advance for your assistance. If someone from Optus can assist, I’m happy to provide account details via DM.

• 
  Ang (@tracksuitpant) reported 23 minutes ago

  @LawrenceWongST Lawerence if you get us some diesel I will continue to overlook what an abysmally ********* mobile & internet service provider Optus is.