Optus Outage in Tinderbox, Kingborough, State of Tasmania

@Huawei_Europe Years ago #Optus have me a @Huawei loaner mobile phone while mine was sent off for repairs. It was the worst piece of junk I'd ever come across. I gave it back and bought myself a cheap, far superior @NokiaMobile . #Rubbish

Well I think I'll be staying with Telstra after all, after the garbage customer service I've received from @Optus this week. #notimpressed As a customer service rep myself, I know the value of good service. That ain't it, chief.

@OptusSport We'd love to enjoy @OptusSport however our @Optus nbn is down for 24-48 hours 👍

@Optus @NBN_Australia Currently on hold to Optus & online chat. We’ve been told the relocation request we put in doesn’t exist, even though it is in multiple chat threads with Optus who said they’d arrange this. They recognised that our service was previously working, just not with the speed boost WTF

@NBN_Australia An update: called @Optus who transferred us to @NBN_Australia who then told us that there is an outage in the Sandy Bay (Tasmania) area and that the internet would be on in 4 hours (9pm last night). 9pm has been and gone. Standard troubleshooting, eg reboot hardware, etc & nada!

@ILoveAFL13 @Optus My mobile service has been out for about the same time too! Can confirm mobile is no better

optus wifi is acting up and valorant still has server issues nice thanks

@Optus About an hour ago my NBN went out. Fetch, Internet and Home phone all not working. Have Vodafone on mobile luckily. Is there an outage in Blackburn, Vic? I’ve checked website but it says no. Turned everything off and on. No luck. Help!

@HelixHorse Why is that? U in AU right. It’s going good. However I just messed up the sim and it isn’t working . Waiting for Optus support

@Telstra How come your your Small Mobile Plan doesn’t support 5G? All mobile plans from @Optus do support it.

@Optus hi guys Any of the customer Venere guys are still there? Can u help?

Optus having a problem with 4G data on iPhone 12.

@Optus hello , I am trying to activate my fetch and the wifi signal is excellent but I keep getting error as status

@Optus Do I have to share the entire script of a customer support trying to upsell me a new NBN modem when I just want to change rates per month? He's trying to trick me into thinking it's necessary so he can meet KPI's. Dodgy sales people, you guys are bordering on criminal.

@Optus It is not your Network Status, Jono. The tower covering Airlie Beach covers the business streets well, but is around the corner of the damn hill for me at home. Hence the drop back to 3G at home. The better antenna in an iPad will bring in 4G so I hotspot from that. Annoying.