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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Tumut, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tumut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
Total Blackout (12%)
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
@laurenpowr @Optus Ugh same most frustrating user experience in my life... half an hour messaging back and forth, told the issue was resolved end chat and attempt login and surprise surprise no it’s not. Can’t wait for my contract to end.
@albericie @Optus If you pay via credit card, cancel it and get a new one that they won’t have details of...
@albericie @Optus only 25 minutes?? 1st world problems..
@optus why is my internet not working 4413
@albericie @Optus I cancelled Foxtel recently and the experience was traumatic. I was repeatedly grilled as to why I was terminating an account I had opened 22 years ago. When I told him, he refused to accept it. I had never been rewarded for loyalty and now it as if foxtel had done me a favour.
@albericie @Optus In 2001 l cancelled an installation by Telstra. A month later found them measuring cables down the street to do it. 6 months later someone came to "measure the missing installation details". His work sheet said "Mr Cancelled"! Contracted out work via poorly designed interfaces.
@ItsFleeceKing Invest in an aldi sim - stream off that sim on your spare phone and you might have less network drop outs. It would also stop you reaching your cap on Optus. Being the first to receive events is a huge win to stream.
@albericie @Optus Its always easier to ask on Twitter Big business hates being shamed for their terrible service Its even more frustrating that we have to go to social media to shame them into action I've got 6 months left on my @Optus contract and can't wait to get away from them
@albericie @Optus Welcome to telco world. I think they have so many subcontractors and outsourced so much of their customer support their systems are totally broken.
@albericie @Optus Telstra is way worse! Took a month to get someone to help me cancel a duplicate service. The bot sent me in circles, phone line redirected me to online chat, online chat person overseas was incentivised to make me keep the service. In the end I had to stoop to tweeting at them!