Optus Outage Report in Turramurra, Ku-ring-gai, New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Turramurra, New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Turramurra, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (30%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Turramurra, New South Wales
The most recent Optus outage reports came from the following cities: Sydney, and Clareville.
| City | Problem Type | Report Time |
|---|---|---|
 Sydney
|
Internet | 5 hours ago |
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Sydney
|
Internet | 16 hours ago |
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Sydney
|
Phone | 3 days ago |
|
Sydney
|
Internet | 4 days ago |
|
Sydney
|
Wi-fi | 5 days ago |
|
Sydney
|
Internet | 5 days ago |
Community Discussion
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Optus Issues Reports Near Turramurra, New South Wales
Latest outage, problems and issue reports in Turramurra and nearby locations:
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Michael Turner (@realmicturner) reported from Sydney, New South WalesJust to clarify it doesn’t look like an Optus problem. It’s the World Feed.
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Iaen Cordell (@IaenCordell) reported from Sydney, New South WalesThe certificate that Optus uses on its email servers has expired, unable to access it from any IOS devices, just one of many examples of what happens when you out source your IT support to a OS location.
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Bradley Deacon (MAISA)🇦🇺 (@BradleyWDeacon) reported from Sydney, New South WalesGreat service @Optus for my home Internet, it’s a massive improvement compared to what I experienced with @Telstra I can now connect less than 24 hours from placing order and saving $30 per month! #winwin
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Michael Turner (@realmicturner) reported from Sydney, New South Wales@sgardz91 A lot. The Waratahs are crap, the Reds are playing well. Sonny Bill is a pundit and figures are up. What’s evident is you have no idea what you are talking about if you genuinely think somehow Optus will have a higher national reach than Australia’s largest TV/Media network.
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Phillip Tovey (@ptovey01) reported from Sydney, New South Wales**** you @Optus. Supposedly I have an NBN modem that has 4G connection, but there ain't no connection. One of the worst decisions to come to Optus. Seriously annoyed by you guys, can't get anything right.
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Lyn (@lyng62) reported from Sydney, New South Wales@mausies @UpUpNulla Static IP is pretty standard. A bit crap service. I struggle especially because I understand how things work and being treated like a halfwit pisses me off I have fibre-optic cable from the Tele pole to my house for Optus for 20 yes NBN could not or would not use that cable
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jsr.visuals (@JsrVisuals) reported from Sydney, New South Wales@Optus seem to be having issues with mobile internet in sydney, why suggestions ?
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bMunz.dev (@moonbe77) reported from Sydney, New South Wales@OptusSport Optus sucks. I just bought the service to watch this game online. It is asking for a sms code that I never recibe. Now It says I reached the limit of attempts. F Y S optus
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Vijay Arumugam (@vijayarumugam) reported from Sydney, New South Wales@hganjoo153 2018 cycle is a broad brush. The wickets in Australia in 2018-19 were flat & slow, except at the Optus Stadium. Plus, BCCI refused to play under the lights in Australia. In South Africa & in England, yes.
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Sunny Sok (@sokyola87) reported from Sydney, New South Wales@KevinAirs I have been with Optus for 20 years, never have I ever gotten reception at a stadium with Optus unless it was when I got to the stadium early enough before the start of the match or concert or the crowd was a small number of under 10K
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Fred (@fiiingers) reported from Sydney, New South Wales@Optus Except if u miss a payment. Computer automatically sends u $15 late fee even tho u have never missed b4. Ring up they say so sad too bad. Then u threaten to leave $15 fee reversed. Customer service sux😳
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Michael McGrath (@MichaelJMcGr) reported from Sydney, New South Wales@Optus dismayed, frustrated and disappointed. Attempted to connect to internet service yesterday: three hours on phone, sent back to store to get a new SIM card. Then told due to @Optus upgrades #internet not available until April 25th. How can this be an acceptable level?
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Dr Catriona Wallace (@catrionawallace) reported from Sydney, New South WalesTrying to get @NBN_Australia via @Optus however #NBN did not turn up for the appointment and no contact ever since regardless of constant requests. Optus blame NBN and NBN have ghosted us. Super poor form from both. Thinking on how to escalate so that they both can hear 🤔
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David Tsirekas (@DTsirekas) reported from Sydney, New South Wales.@Optus Hello. If you can solve and progress a new NBN business account without the delays and promises that @Telstra have continued to fail at our business is yours
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Blake Currall (@bcurrall80) reported from Sydney, New South WalesSo my Optus 4G mobile phone is currently running at a solid 30Mb/Sec but the home broadband, also Optus 4G, is running at a bloody terrible 451kB/Sec. What the ever living **** is this nonsense?
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Chad (@ChadT_82) reported from Sydney, New South Wales@vesh88 Maybe Netflix will be the loser for AL fans. I think people will drop Netflix and take up Stan, then the addition of Stan Sport won’t be too bad. But yeah, please go to Optus instead
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Julian Cevaal (@JulianCevaal) reported from Sydney, New South Wales@Optus is the internet down in wheeler heights nsw 2097. Please advise.
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Russell Chander (@thechanderman) reported from Sydney, New South WalesOkay first optus goes down for hours and twice in one week, and now apparently commbank got ddosed and I can't even pay for a pint by card rn like wth is going on did scomo piss off putin at that summit or summink???
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Jarrod McCloughan (@jazza1983) reported from Sydney, New South WalesHi @VodafoneAU Why is reception so poor around Burwood and Strathfield in Sydney? I struggle to get data or a text message out. My contract is expiring soon and I’m shopping around with the smaller guys. You have been better than Optus though!
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Lyn (@lyng62) reported from Sydney, New South Wales@Optus drive me insane. No internet drives me insane. Being asked to go through the troubleshooting steps that you already did before you phoned them drives me insane Having a **** ton of work and wasting 2 hours trying to get the internet to do the work DRIVES ME INSANE
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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The Iron Xenu 👾💉💉💉🦠 (@elronxenu) reported@sylmobile Same. When I stop being a customer, Optus should delete my data (after a reasonable delay).
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🌱 polar bear 🌸 build love 🐾 (@aurorastormG3) reportedHey @Optus will you be assisting customers to change their date of birth? New mobile number? New email addresses? I am harmed. I am angry. I might be one in 9 million, but I demand to know how you will rectify this untold breach of trust. Optus fail.
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nic aintnon 🌻 (@whambamthkymam) reported@NeevaStephen @Optus Lock down your credit reports if you are concerned. That’s pretty much the only thing thats provided peace of mind, excellent advice from another wonderful Twitter pal. Won’t @ them due to privacy. The perpetrators tried obtaining credit in my name and locking the reports helps.
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Chris Griffiths (@chrisgriffiths2) reported@Optus @RunnerSA18 Why am I being told to change my passwords from the TV news and not in a text from you? My last Optus text was 3 days ago informing me you're bringing more reliable service to my suburb.
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nic aintnon 🌻 (@whambamthkymam) reported@NeevaStephen @Optus Will PM you. This is another issue, Optus have made no attempt to contact customers about the latest issue. They should be providing advice on how people now take action to protect themselves instead all we hear is information via the press. They are a disgrace!
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Neeva Stephen (@NeevaStephen) reported@whambamthkymam @Optus Bloody hell, Nic, this is not good. 😳 I'm an Optus customer too & about to take the leap into my account plus check my emails & banking. Last thing any of us need. 😬
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THINK KINDNESS (@kindness_think) reported@chdyctt @Optus You cant expect people to be watching, reading or listening to the news. It is individual communication that is required from Optus. It is not a time to be cost saving to not communicating to its customer.
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💧💉💉💉💉🕯CjaySewerRattus🐀😏😏🖤💛❤️💙💛 (@GrrrumpyPants) reported@NewtonMark if only Optus employed people with good English things wouldn't have got this bad - just another corporation
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Guy Incognito (@MantleFlag) reported@cameronwilson As an optus customer I havent heard **** from optus. No email, no message. I literally only know what I've seen on twitter. Kelly wants Australia to do her job, because she hasn't ******* done it.
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lucie digitální (@luciedigitalni) reported@stilgherrian I'd like to know why there's been no direct communication with customers. A '**** has happened and we'll let you know when we know more' email/text would have been appreciated by this long-term Optus customer and would no doubt have reduced the load on their contact centres