Optus Outage Report in Weipa, Cook Shire, State of Queensland
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Weipa, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Weipa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Optus
Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Amb John Kay
(@Ambjohnkay) reported
@Optus very disappointed with your customer service. Never before been on a chat for 3hours without a resolution
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Paul Larkin
(@Paul_Larkin) reported
Hey @Optus - what’s the logic of scheduling 4G tower maintenance, resulting in a day long crash in service, at the same time power lines in the area are being replaced, so there’s no NBN redundancy? During a WFH pandemic...
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Scott F
(@DarkTalent) reported
@Optus Update: soon after this a nice lady called Rebecca from Customer Resolutions has called me and although has no new information - I know have a single point of contact and an actual human involved in this mess. 🤞
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jaxyn
(@jaxynfn) reported
@ZappoFN optus nbn is awful
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Deb Hogg 📚🐨🦉🏝🌺🙏😝
(@DebHoggoz) reported
@gmtaylor @simonjob @Telstra We don’t have a choice about being a customer because Optus can’t supply to this house because of the fall of the aerial cable. But the quality of the service we’re getting helps me understand some friends who moved so they could have fibre to the node!
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Ginger 🧡 Nut 🏆🔴🐶🦩💫🕳
(@manamandz16) reported
@tweets_by_dan It's never happened before tbf. Used to have optus sport on old phone plan new phone and plan costs a bomb and no sport included 🤬
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Debbie
(@DebbieB98866435) reported
Hello @Optus how ******* long do you keep people on hold before they lose their **** and leave your piece of **** service?? You're a ******* telco - how hard is it to have a call back service....???? ******* I HATE YOU
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Scott F
(@DarkTalent) reported
@Optus Update: soon after I sent that email a lovely lady called Rebecca from Customer Resolutions called me. And although the has no new info, I now have an actual human dealing with this rather than faceless Chat operators. 🤞
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Bronagh Moynes
(@bronagh_moynes) reported
@Optus tomorrow will be 1 month since our NBN dropped out in a storm. Still no answers or techs coming to our house. Optus have no solution or have helped us yet still want to charge us for the month. Complaint has been raised with ombudsman. What a joke #Optus
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Chris McGimpsey-Jones
(@linuxpirategeek) reported
@Optus This is a daily occurrence. I moved out of one suburb notorious for terrible connection into another suburb (different tower) and the same damn problems. I'm angry and this is unacceptable.