Optus Outage Report in Weipa, Cook Shire, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Weipa, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Weipa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Masericha
(@masericha) reported
@baoyusi @albericie @Optus I wasn't receiving any bills, I called them many times and it was never resolved. Then they sent me a massive overdue bill. I spent many hours on the phone and couldn't get it fixed. Hung up on. Straight to the ombudsmen. And the result was free internet for the year.
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Mark Dixon
(@markwdixon) reported
@albericie @Optus Telecommunications companies in Australia are dreadful. And from my experience, Optus is the worst of the big players. Get away from them as quickly as you can.
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(@linuxbsdpirate) reported
@albericie @Optus I'm with Optus. I declared war on them. They're hopeless. I can't even watch a video in HD. I'm stuck on speeds slow enough to barely deliver SD.
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Gavin
(@GavinAardvar) reported
@albericie @Optus There’s never anyone to take responsibility. After a recent 3 day disruption to our service I requested an appropriate reduction in the bill. After their rep confirmed this would occur, the next bill reflected no adjustment.
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E Ferrier
(@eneferri) reported
@albericie Yes that is why I joined Twitter ! Frustration with Optus- got a response & help quickly after hours of futile calls.
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Sandra
(@srzizu) reported
@albericie @Optus I cancelled Foxtel recently and the experience was traumatic. I was repeatedly grilled as to why I was terminating an account I had opened 22 years ago. When I told him, he refused to accept it. I had never been rewarded for loyalty and now it as if foxtel had done me a favour.
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Ruslan
(@Ruslan11431897) reported
@albericie @Optus After 16 phone calls to stop charging me to service they didn’t deliver, I had no option but to cancel my credit card. After 4 months they referred me to debt collectors. Matter wasn’t resolved until I complained to Ombudsman, after which they resolved it to my satisfaction
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Jen Ross
(@JenRoss2009) reported
@albericie @Optus Telstra is way worse! Took a month to get someone to help me cancel a duplicate service. The bot sent me in circles, phone line redirected me to online chat, online chat person overseas was incentivised to make me keep the service. In the end I had to stoop to tweeting at them!
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Timothy phy
(@LogicalSky) reported
@Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?
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Sally Purcell
(@ResourcefulHDR) reported
from
Central Coast, State of New South Wales
@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service