Optus

Optus Outage Report in Wellington, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wellington, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wellington, State of New South Wales 05/11/2025 13:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • troy__himself troy himself (@troy__himself) reported

    @MelanieTait I pay $34 with Moose Mobile and get 50gb of data and $400 of international calls. Uses Optus network but it works fine for me, I don’t need regional coverage. BYO phone. I left Telstra as their customer service was beyond terrible, no regrets and should have gone sooner.

  • Manning123Sm Scott Manning (@Manning123Sm) reported

    @Optus We been through this alot over the years just keep charging me full price for a service you guys can't provide 👌

  • MattOC15 Matt O'Connor (@MattOC15) reported from Mildura, State of Victoria

    Now no answer on your "24 hour chat help" either @Optus. Really helpful

  • RodneyCityzen #stayhome (@RodneyCityzen) reported

    @Optus cannot log on, cannot see why my internet isn’t working, cannot stream WTF, app not working

  • campbell_kirsty kirsty campbell (@campbell_kirsty) reported

    So @optus you delete my password so I can’t access my account, then you delete 20 YEARS OF MY PERSONAL INFORMATION now you tell me I have to hire a private tech to find my missing data? That you deleted? What are you doing with my stolen emails???? Over 12 people can’t help?

  • Gunsinaustralia President Guns in Australia (@Gunsinaustralia) reported

    @Optus Ness - I have completed the link you sent me via DM. I'd appreciate if you could get back to me with that PUK code. It has been nearly 2 hours since I tried to resolve this. #optus. HELP!!!!! #NotHappy

  • nenieb Dr Jeannine Baker (@nenieb) reported

    @MelanieTait We switched to Boost - owned by Telstra & uses whole Telstra network, but cheaper than Telstra plans. I pay $30 p/m for 20gb data. And no contract. Vodafone & Optus were terrible where I live (south coast NSW).

  • rhythmnation 🐀 luke mcavenna 🌝 (@rhythmnation) reported

    @MelanieTait Optus $36/month. Never run out of data. And includes a certain Amy of int calls too. - this does not include payments for the iPhone itself which I own outright. - was $40 but bundled it with nbn and got a discount.

  • Just_Westy B_Sharp (@Just_Westy) reported

    @MelanieTait $30per 28 days with Amaysim Melanie. I get 55GB data and unlimited calls. Optus network I think. It's a bring your own phone deal but well worth it.

  • oldlillipilli Joanna Mendelssohn (@oldlillipilli) reported

    @MelanieTait Ouch! I pay $40 at Optus & never run out of data although when on the road use my phone as a hot spot