Optus Outage Report in Wellington, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Wellington, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Optus
Optus is having issues since 06:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dom Knight
(@domknight) reported
@adamt03 @OptusSport @Optus They provide my mobile service, at least until I leave based on their appalling handling of my personal information - so it’s cheaper
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Che McNamara-Moyle
(@McShady) reported
@Optus your support is a disgrace. I have been called the wrong name, get generic responses and my issues fails to be addressed. Been on the chat for over 2.5 hours. Can be over 30mins between responses and changes people dealing with it.
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ricky@greentravellist.com
(@greentravellist) reported
@Optus @RunnerSA18 Then I can't contact you because of delays. As a former customer who has unsubscribed from all emails how exactly am I supposed to find out if my data (you kept for years) has been breached/stolen.
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Bree Carlton
(@CarltonBree) reported
@MStoove @Optus Been going in store in the hope of receiving useful updates from a human but they still haven’t managed to drill down into what data of mine has been exposed. They gave me a link and code for an Equifax subscription and that doesn’t even work. This is such a massive **** show
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Miggie
(@Miggie07758273) reported
@chdyctt @macsween_prue @Optus I’m not an Optus customer but Telstra, CBA, & a few other orgs have all contacted me this past week to let me know how they are protecting my data…
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Roly
(@johnroly) reported
@ssharwood @Optus Having just left a vendor who can fix this exact problem, the issue is that it's really hard to implement across an enterprise. Not many companies want the hassle to secure the data, It may change going forward once the Govt updates the Privacy act.
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Calculated Risk
(@calculated_risk) reported
@davidkersten Optus never asked me for that much personal info? Name, date of birth and address, that's it.
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SWF_946
(@SWF_946) reported
@9NewsSyd The PR campaign isn't going to work @optus. As a customer service organisation there is nothing worse than NOT looking after their customers. * Recent communication - No * Offers for help & support - No * Compensation - No * Still want to be a Customer - NO #optusfail
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Miguel
(@Miguel224512091) reported
@Optus Thank you Medina. I’m certainly not shooting the messenger but if I was her being an Optus customer I’d be more concerned about my details being on the dark web than 2 days of no service. Thanks.
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CJ
(@whoTFaskedme) reported
@joshgnosis Old Optus & Virgin accounts THEY DON'T HAVE THEIR EMAIL Optus & the government who gave them the documents ARE FULL OF ****