Optus Outage Report in Wellington, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Wellington, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (18%)
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E-mail (10%)
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Total Blackout (8%)
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Wi-fi (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Dixon
(@markwdixon) reported
@albericie @Optus Telecommunications companies in Australia are dreadful. And from my experience, Optus is the worst of the big players. Get away from them as quickly as you can.
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Claire Jacinta B🍩yce 包玉思
(@baoyusi) reported
@masericha @albericie @Optus Me too. Twice for the same problem. As I said to the person who was there to put the flames out "All that was needed was to key in ACTIVE ". She said yes. It took 3 months of no home phone or mobile. I had to go and find a public phone to call them.
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Smith
(@no_ordinaryjo) reported
@albericie The dreaded telecom time stuck. 25 mins was light, good on you. @optus worst customer contact and service in existence. Let us know if you find someone better.
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catestjohn
(@catestjohn) reported
@albericie @Optus So frustrating. We cancelled our Optus service 18 months ago yet we can’t cancel the monthly email bill, which tells me I am $53 in credit. Rang again today and was promised by the lovely Filipina that my account was now sorted and the cheque is in the mail!
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Ken 🐨🐨🐨
(@vaughan_k) reported
@GavinAardvar @albericie @Optus This is the trouble with large corporations, by actually taking responsibility they have to admit there is something wrong but they don't want to take responsibility so mostly blame #customers for their faults.
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Masericha
(@masericha) reported
@baoyusi @albericie @Optus I wasn't receiving any bills, I called them many times and it was never resolved. Then they sent me a massive overdue bill. I spent many hours on the phone and couldn't get it fixed. Hung up on. Straight to the ombudsmen. And the result was free internet for the year.
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P Diddy J
(@Paddy2031) reported
@albericie @Optus Emma I’m lodging a complaint with the ombudsman for an issue that dragged for 4 months. They are so big an organization that can’t work amongst each other to get things done
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Timothy phy
(@LogicalSky) reported
@Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?
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Bigots be gone
(@mkentwell) reported
@Magpie1954nBird @albericie @Optus There's a reason I flicked my 27 year account with Optus - they just dont care any more, little to no support in Australia - they used to give a crap, now its just profit-based outsourcing
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E Ferrier
(@eneferri) reported
@albericie Yes that is why I joined Twitter ! Frustration with Optus- got a response & help quickly after hours of futile calls.