Optus

Optus Outage Report in Wellington, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wellington, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wellington, State of New South Wales 12/15/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • thirtyfiveblack Andrew Howard (@thirtyfiveblack) reported

    @Optus Billing address was done via My Account. I’m trying to update the service address. The 4G modem thinks it’s 100km away from its actual location

  • dollo_dollo dollo_dollo (@dollo_dollo) reported

    @Optus @NBN_Australia No internet access for hours in Kingswood since storms earlier. No indication of problem on sites.

  • happyboydanny Danny T. (@happyboydanny) reported

    Over a week of maintenance on Optus broadband in central Sydney and no updates. Really unimpressed with this service @Optus

  • BanShortCorners The Thinker 11° (@BanShortCorners) reported

    @OptusSport @EeshFerguson FIX THE OPTUS SPORT APP ON TV !! DAMN THING ALWAYS STOPS WORKING EVERY 2ND DAY !!

  • PoliticsSuck123 john doe (@PoliticsSuck123) reported

    We switched from @telstra to receive better speeds and better customer service, but @telstra still has better customer service. We constantly try to get in contact with @optus support yet all we receive is messages saying our wifi is working perfectly. It’s isn’t. Can’t...

  • anandvdl ஆத்மா (@anandvdl) reported

    @Telstra Hello team i bought one telstra sim card 2 days before still it was not activated This worst service in my point of view I bought optus in airport within 2 mins it was activated. Totally disappointed with yours

  • timcarabott Tim Carabott (@timcarabott) reported

    @Optus Trying to get someone to help me with my NBN modem. I need a new one as the device I have is old and starting to play up. I started an online chat but the guy just didn't reply once I told him what I needed. How do I go about getting a new NBN Modem? All services with you

  • johnnysockz 〰️Johnny Sockz 🗨 😷〰️ (@johnnysockz) reported from Westfield, State of Western Australia

    @Optus hello Optus 3 times I contacted you in over 2 months to cancel a service 3 times you say its fixed and for 3 months you send me bills Do you have Customer Service because for 3 months you say its fixed but it is NOT ! STOP SENDING ME A BILL FOR A SERVICE I CANCELLED

  • OSWinNSW 🐜🦶🦵 🚽is (@OSWinNSW) reported

    @GongGasGirl @amaysim Had Optus years ago. Was on call one night and then at 6am a barrage of missed calls came through to my phone. All at 2am. Second on consultant had to be called in as I had not answered. Changed to Vodaphone for a few weeks and reception was awful. Been with Telstra ever since.

  • ThreeUKSupport ThreeUKSupport (@ThreeUKSupport) reported

    @avery_neil Great. Optus is one of our roaming partners in Australia. Have you tried Telstra, or Vodafone Australia, incase this is a network limitation there? What happens when you try to call over Whatsapp? -Chris