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Optus Outage Report in Wellington, New South Wales

Why is my Optus service not working?

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Wellington, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BurrawongGaian
    Beth McMillan (@BurrawongGaian) reported

    @Optus can't login after changing data but there will be a reminder to pay invoice of data whiche fails. EVERY DAY #epicfail

  • kodinixon17
    (@kodinixon17) reported

    @Optus Absolutely not! Forcibly raising the price then making you have to have way more data than you need! I thought you couldn't change the price of a damn contract! So freaking disappointed, if i could afford it i would leave!

  • neil_borg
    Neil Borg (@neil_borg) reported

    @NatMarshall @Optus I just got the same email. It’s a complete load of crap.

  • Dane_Berryman
    Dane Berryman (@Dane_Berryman) reported

    @lachiemillsteed @Optus also having same issue

  • M33G086
    Aaron (@M33G086) reported

    @Optus hey I've been on the chat rrying to get a response for 3 hours!!! Can I please have an alternate way of contacting someone regarding the increased billing prices which seems to he going hand in hand with a downgrade and in service and quality

  • Vasallino
    Hector Vasconcelo (@Vasallino) reported

    How on earth can @Optus get away with raising the price of my plan when on a set contract?? I’ve been a customer for over 10 years but will now leave for a better provider. This is outrageous! #optus #greedy

  • Dane_Berryman
    Dane Berryman (@Dane_Berryman) reported

    @chrismayer @Optus I also having same problem when used chat they said known issue

  • jenpryor1
    JP (@jenpryor1) reported

    @lavosaurus I got the same email. As soon as my contract is up I’m going elsewhere and I’ve been an Optus customer for over 20 years. I’ve had enough. Their contact number is written in invisible ink and they’re challenging Telstra for the title of the biggest bastards of telecommunications

  • CGrandma55
    CrankyGrandma55 PRGuys Aunty. (@CGrandma55) reported

    Hey @Optus How about you just leave my plan at the same price and don't give us the extra data we don't need or want. Increase to 2 mobile accounts because "5G costs" when we can't even GET 4G Mobile service despite allegedly fixed towers is totally NOT ON. Also ***

  • adamfleetmovies
    Adam Fleet (@adamfleetmovies) reported

    @lavosaurus Same. And I’m losing a discount I was getting so my bill is actually going up $10. So combined with the Sport charge it’s nearly 20 bucks extra just to keep the exact same service. I’m done with @Optus