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Optus

Optus outages and service status in Wellington, New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Wellington, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wellington, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Optus

Optus is having issues since 10:40 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hamed13CFC
    The Special One (@Hamed13CFC) reported

    @Optus absolutely the worst customer service ever. You guys are shocking, can’t wait to cancel my service

  • kahlee
    kahlee alexandra (@kahlee) reported

    @Optus I haven't received a single text message since noon on Friday. I am locked out of things that require text verification codes inc. my bank and mygov. Been in app chat since 10am w/ no resolution.

  • jaycee0202
    Jaycee (@jaycee0202) reported

    @vernv1981 @cleary_mitch What a load of garbage. Carlton have beaten Freo the last two times over there. The G and Optus are identical dimensions.

  • jj_dock
    John Jackson (@jj_dock) reported

    Using the messaging feature inside the My @Optus app is a waste of time. I entered my problem description and after 46 minutes a pop up message displayed "We have a delay in responding" What a total useless support system. #Optus #fail

  • Optus
    Optus (@Optus) reported

    @mrthill80 Hi Trav - sorry to see you're having some issues with the My Optus App. The My Optus App is currently undergoing maintenance. Whilst this is occurring, the App won't be available. This is scheduled to finish at 8AM 04/07/21. Apologies for the inconveniences. Zac

  • TheCurbAU
    Andrew F - #RevFilmFest Starts This Saturday! (@TheCurbAU) reported

    @SlayerRules_420 Horrible first half. Wonder if it would have been different if it were at Optus.

  • DrRebeccaO
    Dr Rebecca Oyomopito (PhD) (@DrRebeccaO) reported

    @Optus Service came back on a few minutes ago. Thanks for contacting me to investigate.

  • Optus
    Optus (@Optus) reported

    @MrugenK Hi Mrugen, we are aware of an issue impacting incoming and outgoing calls and SMS (ref: 23914689) for some Optus customers. We are working to restore services as a priority. We sincerely apologise for the inconvenience caused. Serena.

  • HK_DC_Sniper
    HK DC Sniper 拿叔 (@HK_DC_Sniper) reported

    Is it just me or anyone on TPG network cannot access optus and @OptusSport website? I can watch on my phone but can't stream to TV, any clue?

  • Bhanoo
    BS K9 🐶🐕🐩🦮🐕‍🦺 (@Bhanoo) reported

    @Optus you guys suck. The internet has been pathetic since yesterday and you don’t even have a f’ing 24 Hrs technical support. The Optus App is down too and don’t know where to call. I think it’s high time to change to another provider #optusoutage #Optussucks