Optus outages and service status in Wellington, New South Wales

Problems in the last 24 hours in Wellington, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rob2511 (@KymRob25112) reported 16 seconds ago

  I need to find a new bank in Qld. Any recommendations. I also need Skylab...internet access is so bad...much as I hate. I also need new phone...Telstra are worse than Optus... Any recommendations for CQld.

• 
  Mike Smith (@Dog_Meat_Man) reported 44 seconds ago

  @TVTV494601 @OliverTrenchard Things can be free and still be awful. Back when Optus sport had the rights their app was great. You’d happily pay the $15 because it was a good service.

• 
  C (@coryidau) reported 1 minute ago

  Just tried to call @VodafoneAU to find out why my SIM card flicked between No Service and SOS and intermittently on 5G. I tried to call and it from an Optus network phone and the message, "Optus wishes to advise that the number you have called is not connected". That number, the Vodafone Australia 1300 number

• 
  Tano (@BalladOfGaetano) reported 1 minute ago

  @TheRagingMackem I was with Optus for 10 years but only because I worked there. I've had far fewer issues with Vodafone.

• 
  Optus Help (@optus_help) reported 9 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 10 minutes ago

  @DAM01983 @Optus Haveing the same problem they need to fix all their services I barely have phone coverage at all anywhere it just cuts down and says no service and the Internet is ridiculous dropping out all the time they find people up they can't maintain a service

• 
  _jbw41 (@jbw411) reported 11 minutes ago

  Contender for worst advantage call of all time at Optus

• 
  Dave Jones (@eevblog) reported 11 minutes ago

  I'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?

• 
  🌊 (@burnthetalmudd) reported 13 minutes ago

  @Optus @optus_help I want to reactivated my old number, my primary number been expired since february, i will visit australia in a few month, help me please.

• 
  A guy down under (@Fremean) reported 21 minutes ago

  @missrobinson I made Vodafone give me a new customer discount by asking them after 20 years why new customers get better treatment, do I need to switch to Optus for 6 months to come back as a new customer.