Optus

Optus Outage Report in Wellington, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wellington, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wellington, State of New South Wales 01/16/2026 18:30

January 16: Problems at Optus

Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SW6in2250 SW6 in 2250 (@SW6in2250) reported

    @Optus @jo_wear "some" internet and phone. Looks like a complete outage

  • DontBringMeEggs Nathan (@DontBringMeEggs) reported

    @Optus At 10:30 last night on your status page it said Jimboomba that the nbn is experiencing issues when I checked the smalling I could not get on to your website by the

  • juke_australia Juke🇦🇺 (@juke_australia) reported

    Optus is down

  • AvidCommentator Avid Commentator 🇦🇺 (@AvidCommentator) reported

    At the moment Optus's internet service is down, their website is down and there is no info when it will be back up. Personally I have a 4G backup, so no biggie. But in 2021 people are working/running businesses from home and outages are becoming increasingly unacceptable.

  • SW6in2250 SW6 in 2250 (@SW6in2250) reported

    @Optus down at the moment. What a dumpster fire of a company.

  • john23w John (@john23w) reported

    @Optus Hi, NBN service to Cromer 2099 has been down since 2:30am, a little difficult to work from home, any details on when it will be up?

  • heyyofromaus heyyo (@heyyofromaus) reported

    @Optus is there a mobile outage at 3079 Ivanhoe? I am getting no reception but can’t check as your website is down

  • SW6in2250 SW6 in 2250 (@SW6in2250) reported

    RT @jo_wear: @Optus How about instead of answering everyone individually you update your main feed. Outage seems to be widespread across NSW.

  • elliedoney Ellie Doney 𓆙 (@elliedoney) reported

    hi @optus we have been waiting for a week for the wifi to be fixed in our area - got your 'fix' email on Friday, but it has not been fixed! drops in and out constantly so can't use any video or streaming for work. Your website is down too - can you update us at 2800 NSW please?

  • DisasterFerret DisasterFerret (@DisasterFerret) reported

    @Optus SO much for 24x7 support, I attempted to report an issue ~9pm last night, now all contact services are down?