Optus

Optus Outage Report in Wellington, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wellington, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wellington, State of New South Wales 01/02/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @leoniebc @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • Adam201028 お尻マイスタ (Don Cheadle) (@Adam201028) reported

    @Optus how long is the email outage going to last for?

  • Abdullah_Raouf AR 🇭🇲🇮🇶 (@Abdullah_Raouf) reported

    @Optus When the @NBN_Australia issue will be resolved? I had no internet for 25 hours straight!!!!

  • annamgirardi 🌸Anna (@annamgirardi) reported

    @trevorlong No resolution Trevor I have been asked to fill in requests for temporary password, which doesn’t seem to work either… so frustrating. Been an @Optus customer for over 20 years but not getting any service at present!

  • enygmap Peter Culic (@enygmap) reported

    @trevorlong @annamgirardi @Optus Nope, not working yet. I spoke via webchat about an hour ago and was told there's still issues and try in 4 hours. Household is with Optus, I get emails but my wife can't. I tried removing her account in Outlook and re-added hoping it would connect and resync folders but no go!

  • Adam201028 お尻マイスタ (Don Cheadle) (@Adam201028) reported

    @Optus I can't log in and I was told by customer service that the email service is down

  • aussiemum30 Kylie W 🇦🇺 (@aussiemum30) reported

    @optus I paid a small overdue amount 5 days ago, and my account is still showing the same overdue amount. Payments never show immediately and makes it difficult to know how much I have left to pay on my bill. You need to do better @Optus

  • Saha_Debajyoti1 Debajyoti Saha (@Saha_Debajyoti1) reported

    And when I call that number it asks me to contact via Chat. What a vicious loop!!! Please help @Optus 🙏🏻

  • DrHLShearer Heather @erica_sea55@mastodon.au (@DrHLShearer) reported

    @noplaceforsheep I have a weird habit, likely because I'm #Neurodivergent of misreading single words, and I read this as Optus Dei...and thought, they're not *that* bad surely (actually, I use them for my mobile and NBN and their service is excellent...Optus that is, lol)

  • ja_jack75 Jackal (@ja_jack75) reported

    OPTUS webmail has been down since yesterday