Optus outages and service status in Wellington, New South Wales

Problems in the last 24 hours in Wellington, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Satoshi Goy (@satoshigoy) reported 2 minutes ago

  The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

• 
  Jeanette-End the Zionist Genocide @WSWS_Udates (@JaniceB72627796) reported 7 minutes ago

  @james00000001 I now think not an Optus problem as my husband received the alarm and he is on the same service as me. If I don't get anything I will contact Optus to find out why not.

• 
  Ladybugfunk (@ladybugfunk) reported 9 minutes ago

  @JacintaAllanMP Wasn’t Anika Smells supposed to put something in place in the case of such scenarios after the Optus outage? The fault for this lies with Labor

• 
  Emma’s Last Stand (@EmmasLastStand) reported 9 minutes ago

  Millions of Australians may have had data accessed by “hackers” after Origin Energy confirmed it is investigating a cybersecurity incident. It could be one of the biggest “cyberattacks” Australia has faced following similar strikes on Optus, Medibank and Qantas. Most of the cyber “hacks” on Australian companies have actually been leaks due to incompetent, lazy IT staff—Origin received and email from the “hacker” but because said hacker didn’t reply to questions from Origin, the company pretended it didn’t happen until the hacker contacted the median. As I said, incompetent lazy IT staff.

• 
  Charlotte Lavelle (@traderlavelle) reported 10 minutes ago

  Is it just me, or has Optus 5 been seriously dumbed down? I feel 4.8 was way better.

• 
  Ash 🇦🇺 (@TheInspectorAsh) reported 11 minutes ago

  @JacintaAllanMP We saw similar issues with Optus. There is supposed to be redundancy that allows emergency calls to be carried over any available mobile network. If our emergency communications and critical infrastructure are meant to be resilient, why do single network outages continue to have such widespread impacts? It’s time to review whether our redundancy is truly independent, or whether we’re relying on backup systems that share the same points of failure.

• 
  Richie_Night Owl (@richardmelb05) reported 12 minutes ago

  @Optus It could take a couple of days for the problem to be fixed

• 
  Daniel ★ (@Danielx64) reported 12 minutes ago

  @optus_help Hey Sam, I wasn't logged in and not even an Optus customer. Do you want me to DM the original enquiry so that it is easier to find the conversation?

• 
  A ROGAN THING (@adrogdesigns) reported 13 minutes ago

  @iisancs @Optus every two months? mine stops every Two hours, WTF @Optus im tired of this ****, one week will be ok, then next, every two hours it just stops working for for 10 minutes then start again, and its the neighbours having the same issue it s not just me, Dort ya **** out.

• 
  Evans Electric (@tsport100) reported 21 minutes ago

  A guy moved into a new apartment. Only “official” internet was FTTN NBN — $90/month for a pathetic 30 Mbps down max. He called Telstra and Optus. Both said “5G Fixed Wireless not available at your address.” He checked a cell tower map anyway. Half a dozen towers within a couple km. Bought a GL.iNet GL-X3000NR 5G router + built a DIY 4x4 MIMO LPDA external antenna. Result? 800 Mbps download / 170 Mbps upload. 25x faster. $75/month. Same building. Here’s exactly how he did it 🧵