Optus

Optus Outage Report in Wellington, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Wellington, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Wellington, State of New South Wales 12/17/2025 08:30

December 17: Problems at Optus

Optus is having issues since 12:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @northtweeter @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @northtweeter @Telstra @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything! If you do, use this referal code to get $50 credit: 7979438

  • Mr_Armageddon1 Mr Armageddon (@Mr_Armageddon1) reported

    @hosko The fact they have mobile numbers that clearly aren't registered to a person like our laws are supposed to enforce shows the problem. Optus leaked everyone's passport and medicare details yet nobody knows who owns these numbers somehow?

  • JVizzone John Vizzone (@JVizzone) reported from Sydney, State of New South Wales

    Wonder how the Optus customers are going? More than 18 months after some pirate called Service NSW and illegally obtained and changed my licence details to then access various institutions I deal with to steal from me, today Service NSW finally issued me a new licence number.

  • cindyn *Cindy N* 🤔✨4️⃣🦠💉 (@cindyn) reported from Melbourne, State of Victoria

    Hey @Optus can you lot sort out your reception issues? Apparently you’ve been working on towers in my area since Dec 16, and I can’t make a bloody call. They can’t hear me, or I sound like a robot, or calls fail. I’ve restarted my phone, reset network settings and nada. One bar.

  • NainGagandeep02 Gagandeep Nain (@NainGagandeep02) reported

    Saturday - In frustration I stormed out of the optus retail shop after spend 2.5 hours. After reaching home I called #optus technical support team and they asked me to get a blank sim from #optus retail shop.

  • selinslayss nom nom 🍓 (@selinslayss) reported

    wtf is up with optus today ??

  • thetransbarbie Ally Love TS 🏳️‍⚧️ (@thetransbarbie) reported

    Is Optus down rn? I can’t make calls 🥲

  • andrewmdavis Andrew Davis (@andrewmdavis) reported

    @Optus 3 days with <4Mbps internet after the "problem" that wasn't one before was "fixed" by NBN. On hold 56mins while an agent fault finds a fault that wasn't there beforehand, but now is following an unnecessary fix. #CustomerService

  • LindoF Linden Footman (@LindoF) reported

    @Optus @craigcromar The tower has been down since 21/12/22! When will this be fixed?