Optus Outage Report in Wellington, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Wellington, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Wellington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart Tomlinson
(@virgotweet) reported
I have had a lot of broken sleep since it was revealed that Optus had a cyber attack and that all their customers details were now in the hands of the hackers.
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Madeleine Withington
(@MaddyWithington) reported
A friend of mine just got the Optus email. She signed up at 14, is not a current customer. So why, after over 6 years, is her data still held by Optus?
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Bree Carlton
(@CarltonBree) reported
@CarolynJanson @KoparaFallsKid Unless you’ve been a customer with Optus historically no you won’t be affected. The delays in texts is probably just a service issue with your provider.
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Adam Jobbins
(@ajobbins) reported
from
Melbourne, State of Victoria
@seemsforever Yeah, I've been the information risk owner of large, externally facing systems like this and it's the nightmare situation. But reading how the hack was done, it's crazy that Optus didn't know about this vulnerability, or if they did and didn't fix it....😬
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Nathan Thompson
(@borningore) reported
@ianbfarquhar Even worse. I’m a former #optus customer - left them a few years ago - and I’ve just been informed that my data (including ID documents) was compromised. Why did they keep my data?
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Lisa Hayes
(@LisaHay92756018) reported
@recneps51 @Optus I found the Telecommunications Ombudsman very effective when I had problems with Telstra which they just didn't fix. One call to the TO and problem fixed in a day. Give them a try.
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Phil Inn
(@phil0stine) reported
@ktdenise Haven’t been an Optus customer for about 3 years but got an email yesterday telling me to watch my back.
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Bree Carlton
(@CarltonBree) reported
@mflbg @kristenglenist1 @Jeremy_Kirk I upgraded a plan in December after being a customer for 4 years and I had supply identity documents too. I’ve had my info leaked. Optus stink
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Matthew Toohey
(@TooheyMatthew) reported
@FredSpider That sounds like the right adverb to describe their approach. The FAQs on their website aren't really clear about whether customers of other ISPs who use the Optus network are affected by the #OptusDataBreach. Maybe someone at @Optus comms could give greater clarity on that.
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Tor Samundsett
(@TorSamundsett) reported
@Optus Hi, received an email addressed to me by name confirming my details, including my drivers licence number, were compromised. To change my drivers licence number I am required to give the police report / incident number. Optus chat said it could only be done "face to face"