No problems detected
If you are having issues, please submit a report below.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Young, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Young and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
Total Blackout (12%)
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
Seriously @Optus how hard can it be to provide customer service!? I can literally feel my hair greying
@Optus So we are overseas for next 22 days and have local sim. We are not using optus data, calls and outbound sms. We receive bank and work login otp and Optus has us on ransom of $5/day roaming charge. That's 2 connection x $5 for 22 days🤬🤬
@Optus Your customer service is terrible. I have just been on the phone for 53 minutes and 58 seconds trying to close an Access1300 service - I spoke to 3 different customer service representatives who all said they were the wrong person for the job
@Optus Tried that. It's telling me my account has been blocked. (Which it hasn't). Could you escalate the problem please? Suspect (judging by the product review comments) I'm not the only one.
Anybody in southern Sydney having problems with @Optus NBN? Or do I just have a faulty NBN modem?
@VodafoneAU @Telstra @Optus what's happenong with your network ? I cannot access to 4g and 5g ? Very poor service from big company like yours. Time to switch Telstra or Optus
@Optus three days of service outage is bloody ridiculous seriously
@ClareONeilMP @Optus @dfat it really is time to sort out the issue with blocking our hacked passports in the DVS. You have all said "oh it's simple if you want to prove ID - just take passport into an office & show it". Except that doesn't work. Hasn't worked for Centrelink. /2
@DragonofPyrrhia After making us jump through hoops, our moblie provider finally believes the problem isn't us, but they're on Optus reseller and Optus won't believe THEM cause my partner's SIM is "too old". 😶 she has to go for an hour drive for a new SIM and they still can't help till tomorrow!
@PhilGould15 @Telstra @NBN_Australia I’m with Optus and have the same problem. Numerous phone calls have been fruitless, frustrating.