Optus Outage Report in Auburn, Clare and Gilbert Valleys, South Australia
Why is my Optus service not working?
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Auburn, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Optus
Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (37%)
- Phone (30%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Commander In Chief (@iamshaunbailey) reportedOh @Optus your customer service is still the bane of my existence
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Banger Prince of Darkness Drayton π―π€πΊβ (@theBanger47) reported@LesStonehouse @Optus Don't worry @GladysB will fix it...if she remembers she's supposed to be working at Optus now π€
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Not Likely πππ (@RickinMelb) reported@Optus Again no service. Optus really needs to check is network coverage. Reported issue but no response. Network status claims ok but it's not.
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Ibrahim Chan (@1chng) reportedAnyone else Optus internet down? #Optus
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Maurice B (@BMOUSA1) reported from Sydney, New South WalesPeople keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.
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Russell Coker (@etbe) reported@Optus please give an indication of the expected delay for the tech support call queue. Also please add a facility for a callback without having to provide username and password for people who have forgotten them.
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ππππ π (@Husssllle) reported@Optus is the WiFi down in my suburb? Cannot connect any devicesβ¦
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Rowee Rainbow π³ π π¦πΊ (@ermahhgod) reported@JamieNicolaou @phil_honey @Telstra I have to have 3 options for internet - Telstra, Optus and Vodaphone. I just tried the Telstra speed test and Telstra dropped out - ie no service whatsoever. Been 5 mins, hold on I need to come back. gotta reset phone and see if it picks up Telstra again.
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KylieC (@Kyjach) reportedDid that. Unfortunately when you are 42nd in the queue and have afternoon of meetings the only solution is to tether to my Optus mobile.
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Pete (@peteofaustralia) reported@HelloPiperQuinn @TheAliceGrey I hit the emergency call button. "Optus advises that the number you have dialled is not in service." AAAAAAUGHHHH!!!