Optus

Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Auburn, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Auburn, Clare and Gilbert Valleys, State of South Australia 01/23/2026 07:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • aebaxter Al Baxter (@aebaxter) reported

    @Optus Can't log into My Optus app, prepaid phone service seems completely down. Any updates?

  • ShirazSiddiq Shiraz Siddiq (@ShirazSiddiq) reported

    @Optus Hi, I got a new sim, now I can't even login to the Optus chat. It just doesn't work. No one picks up the phone. I am not sure what options do I have left.

  • erinmielens_ Erin Mielens (@erinmielens_) reported

    @Optus All well and good Quade but how is my 14 year old going to reach anyone in an emergency if they have no credit to make a call or text? Their phone is basically a brick because we can’t recharge their credit

  • Luvlify sammi (@Luvlify) reported

    @sophie_bulldogs @Optus They are The worst company in history

  • alan_in_oz Alan Barlow (@alan_in_oz) reported

    @Optus please explain why you have cancelled my autodebit and expired my prepaid service - you say the autodebit was declined but I checked with my credit card and there is no record of any Optus autodebit. You cant penalise me for your failures.

  • SueBursztynski Sue Bursztynski (@SueBursztynski) reported

    @Optus Thanks. Unfortunately vouchers are not working either, as I discovered when I visited an Optus shop. Any idea how log this issue will rage to resolve?

  • mrphilmercer Phillip Mercer (@mrphilmercer) reported

    @Optus our @NBN_Australia is down AGAIN and your “support” app won’t work because a telecommunications company decided to do upgrades taking them off line in the middle of business hours.

  • kingofdawalkoff The Hound (@kingofdawalkoff) reported

    @Optus hi guys, I can’t recharge my prepaid mobile or another family members prepaid mobile through the app or the website using credit/debit or PayPal. It’s been down for a few hours now. Is the system down?

  • aebaxter Al Baxter (@aebaxter) reported

    @alan_in_oz @Optus This is exactly what happened to me today as well. They say my "credit has expired" even though I was on autodebit for over a year and my service stopped working completely for no reason.

  • ZavaHandOfSteel Paul Zavadlal (@ZavaHandOfSteel) reported

    @clivedickens @Optus 2 weeks now....Optus Pause is still frozen on my phone. How long do you think it will take Optus to fix this issue for me?