Optus

Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Auburn, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Auburn, Clare and Gilbert Valleys, State of South Australia 02/14/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (33%)

    Phone (33%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @real_xye @Optus Or with each staff giving out different information for the same issues, staff not reading people messages, empty promises etc staff have proven they don't want to assist. And I thought they have improved #CustomerService I was wrong.

  • amb200560 BeezKneez (@amb200560) reported

    @justbyron @Optus Ummm wtf?

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @GunnersDwnUnder And Optus should be brave and admit that they do have network issues.

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus A map showing service disruptions is an advance. However what you should be doing is passing on NBN planned outage notices. Other RSPs do this. Yr support staff don't have access to this info let alone customers.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    If @optus staff through the app didn't follow a script then maybe #customers would get help that they needed and not what staff gives that had nothing to do with customers issues?

  • richardolsen Richard Olsen (@richardolsen) reported

    Our @optus NBN cable has not worked since Friday - their network service page says "reduced service" and "under investigation" luckily remote learning is over...

  • WilliamTLSec William (@WilliamTLSec) reported

    Okay~ First problem with the NBN [lol, not really, it's with Optus's 4G backup modem/router] that is an actual usability issue rather than nitpick about features - why the hell did the SSID and password get reset out of nowhere!?

  • verydi5co verydi5co (@verydi5co) reported

    @Optus Let say if i go ahead with the watch plan without the mobile service, will i still be able to use the 1gb data provided?

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus Is there any hope that the support crew who answer cries for help when you have no internet or landline will ever get a clue. 5 hours on the app and had to come up with my own resolution: plug in the old modem which was replaced in August 2020

  • debbieschipp Debbie Schipp (@debbieschipp) reported

    @Optus Seriously @optus you said the work would be done by nov 23. Then November 27. And today the service is the worst it’s ever been. Is it time to find another provider ??