Optus Outage Report in Auburn, Clare and Gilbert Valleys, South Australia

Problems in the last 24 hours in Auburn, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (30%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 6 minutes ago

  @creativejimsez Hey Jim, there should be post match interviews and studio commentary available on Optus Sport 1, our apologies for the trouble with this. Rob

• 
  Ty (@tyyyyyy_11) reported 14 minutes ago

  Ok I understand people’s frustration with Pujara being slow, but Smudge got dismissed for 43 off 163 v NZ in the first innings at Optus this time last year. Plenty of batsman do it

• 
  Mardi Linke (@PoppyVelvet) reported 14 minutes ago

  .@Optus I appreciate I should have wiped it and unlocked it before sending it back but it's done now so how about you HELP me instead of threatening to charge for the phone and explaining that even after I have paid for it I WON'T GET IT BACK 5/x

• 
  Natalie Salem (@hawaicolombo) reported 16 minutes ago

  @9NewsAUS Optus has a major outage in Melbourne since 15/12 we cannot use our mobile phones !!!

• 
  Mardi Linke (@PoppyVelvet) reported 17 minutes ago

  .@optus I rang your tech support the other day and they had NO IDEA what I was talking about, even when I gave them the reference you sent me, and tried to give me my PUK code 2/x

• 
  Mardi Linke (@PoppyVelvet) reported 18 minutes ago

  .@Optus your customer service is useless. put USEFUL links in the texts/emails or better yet perhaps a real person could ring me with the phone in there hand and we could work out a solution, instead of causing me anxiety for weeks 6/x

• 
  Rohan Hull (@RohanHull) reported 18 minutes ago

  Who else is quite serious about the change to Optus over Telstra? Firstly there service is crap, now non existent. Luckily I personally don’t have a 16 year old at boarding school that I couldn’t contact. Pathetic

• 
  Ken 🐨🐨🐨 (@vaughan_k) reported 18 minutes ago

  Companies like @Telstra, @Optus, @VodafoneAU, banks, etc etc wouldn't have to fake a apology, if they investigate and fix up the issues that their own customers reported many times over years like the usual poor #CustomerService.

• 
  Lahiru Paranamana (@parana_man) reported 19 minutes ago

  @Optus Kyri, first off let's not call it drop outs that would suggest that the issue was intermittent. No usable internet (less than 1mbps) for the past 4 days back to back at Epping NSW. I hope this fact is considered and my exit fee waived when I move to a different provider?

• 
  Charles Baker (@Charlesab40) reported 21 minutes ago

  @Optus I already have one of your team looking into this. Problem is, we're on Sydney's Northern Beaches and with a potential lockdown just around the corner I'm wondering how I will be able to work from home....