Optus

Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Auburn, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Auburn, Clare and Gilbert Valleys, State of South Australia 03/15/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • EntitledGayKen EntitledGayKen (@EntitledGayKen) reported

    Want to know horrific Customer Service? How about a telco who knew no one was coming but still let you wait at home.... and @optus I am looking at you. #CXFAIL

  • katiewand0307 Katie Wand (@katiewand0307) reported

    @Optus I’ve been on the phone to your customer service all week and still nothing!

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus I guess I will never see the $7.90 in credit you owe me, that would be #unprofessional and #fraud especially the number of people you don't pay the refund they are owed? @singtel

  • jasons_tweet Jason  (@jasons_tweet) reported

    @Optus I used your message app amd the support person said it was no longer available.

  • TheOneGaladriel Emma 🖤💙🤍 (@TheOneGaladriel) reported

    Optus customer service is horrible

  • HoneysettS Badger (@HoneysettS) reported

    @Optus If they work on a queue-based system then how come my partner who wants to cancel her plan STILL hasn't gotten through but I have when I started a separate conversation? It's been nearly 2 hours.

  • EntitledGayKen EntitledGayKen (@EntitledGayKen) reported

    @Optus Also you knew at 1:15pm yesterday they were not coming, but thought, what the heck, it’s only a customer, they can’t just sit it out and let us know after. #CXFail I am beyond help at this point. If I don’t have my “case manager” call me by 4:30pm. It is straight to #TIO

  • Becile_babe Certified Werewolf ****** (@Becile_babe) reported

    Entire @optus mobile network been nigh unusable in Frankston for two days now. Lucky to even get Gmail to load without a bunch of forced refreshes. "Improvement" works or not, this is utterly unacceptable.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus Asking me to give details through Secure from even those I gave the same details through DM as Rob requested is not at all helping but is evidence you love to frustrated people, staff don't communicate with each other, reading straight from a script doesn't help etc @singtel

  • katiewand0307 Katie Wand (@katiewand0307) reported

    @Optus would not recommend Optus 5g to anyone. No internet for 2 weeks and no assistance despite working from home requirements. Pitiful service for an reliable product