Optus

Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Auburn, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Auburn, Clare and Gilbert Valleys, State of South Australia 12/14/2025 03:30

December 14: Problems at Optus

Optus is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JanEliza76 🕊Jan Eliza 🕊💉💉💉💉 (@JanEliza76) reported

    @Optus how’s this for compensation - you can pay the monthly fee for a credit check agency to keep a watch on customer’s credit files for identity theft. Why should we have to pay for this? #OptusHack

  • AndrewJame5 Andrew James (@AndrewJame5) reported

    @lavosaurus Apparently it was just an open link on the internet that someone found and managed to scrape all customer data from api dot Optus dot com dot au (now removed). So it wasn't some state-sponsored group like Lazarus, it was probably some kid who poked around.

  • Jo77535335 Jo (@Jo77535335) reported

    LISTEN UP ALL OPTUS CUSTOMERS🚨 Optus is not even an Australian owned company. It is a subsidiary of Singtel which is a Singaporean company owned by Temasek Holdings(investment arm of Singaporean government). Singtel has a awful track record of data breaches and….

  • georgia2210 Georgia L. Smith 🦝 (@georgia2210) reported

    @MoarToast @Optus Their customer data is probably a mess.

  • angus_gibbins Angus Gibbins 📷 (@angus_gibbins) reported

    @ariadne_quinn @MoarToast @Optus I'm surprised I don't have one yet TBH. I was with them for a year for home internet in 2017 and then was migrated across when Virgin Mobile was closed down (Optus was their parent company).

  • JamesWi91340985 James Wilson (@JamesWi91340985) reported

    @MichaelR03 @Optus People need to understand that when they get hacked, their accounts can be used to scam people and that makes them liable Text @big_jozi0hack on Instagram for help

  • mshirlaw Matt Shirlaw (@mshirlaw) reported

    I’m guessing whoever obtained all of the Optus data wanted to narrow down the list to customers who still had an active account before offering it for sale on the dark net and has already conducted a huge spam campaign

  • shedidwhatnext Catherine with a C (@shedidwhatnext) reported

    @emmaandollie @Optus Current Optus customer, yet to receive 'the email'. But regardless: cannot reward corporate negligence; looking to change carriers asap.

  • MoaniePandium Bene𝕧𝕚𝕠𝕝𝕖𝕟𝕥 Pandy ☄ (@MoaniePandium) reported

    @Bruceneeds2know @crikey_news The can request they be put on 'a hot list' that tracks any requests re their service and requires personal attendance at an Optus shop to finalise any request involving additions/changes.

  • TheoneSia1518 Theone (@TheoneSia1518) reported

    @Optus @benraue Years ago concerned w/Optus security.met girl dating website,never in person-had falling out.Only info gave her Optus prepaid phone number,b4 smartphones existed.her friend threatened me.She exposed my full name/address details online 2 me.All communication/my dad's desktop only