Optus

Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Auburn, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Auburn, Clare and Gilbert Valleys, State of South Australia 01/13/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • stevetenhave Steve ten Have (@stevetenhave) reported

    @Optus Further to this when we advised that we were going to leave your customer service agent essentially said "see you later then". You used to be good at customer service, you are now tragically bad.

  • cfreezle CHANEL (@cfreezle) reported

    How’s the absolute cheek on Optus telling me my bill hasn’t been paid, the same day they’ve just told me my drivers licence number (along with all my other information) has been exposed but not contacting me back about my complaint to the telecommunications ombudsman

  • twitsbykb Kyle Burnett (@twitsbykb) reported

    1/2 Optus leak customer data, then refuse to speak to customers and encourage them to go online. (Hot tip call their sales team they pick up straight away) and the only offer of compensation is fraud detection subscription which no one would need if it wasn’t for you. #Optus

  • sethikanwal0 Kanwal Sethi (@sethikanwal0) reported

    @9NewsAUS @Fi_Willan Well, The Optus problem has been going on for a while. I think since April 2021. Our systems were compromised by Optus. Their systems issued a static IP address which allowed hackers to breach our systems. The optus team agreed but brushed off the issue with a apology email.

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @LeeCrockford Yep I got the same today? Now I’m just waiting to understand what the process and eta for the new licence number ? You think @optus is bad at comms @VicRoads Don’t even want you to call them !!

  • RunicRiot Rune - survived crxaus (@RunicRiot) reported

    My drivers licence was exposed during the @Optus security **** up, I only found out today... I pre-emptively applied for a new licence before Optus even bothered to reach out to me... I still think all bills should be waived until the situation is resolved. They can afford it.

  • Podravka56 Violetta (@Podravka56) reported

    @MRobertsQLD As an Optus customer I certainly don't trust them, my data was stolen it was confirmed by Optus this morning. I am angry!

  • cfreezle CHANEL (@cfreezle) reported

    @parisvelvet I cannot believe them, I’ve had some bad experiences with Optus but this has been the worst and my email was compromised so I didn’t receive my bill(s) and I’ve been trying to contact them about it so I can’t verify the bill and pay it obviously, now I’m going ham

  • chrisrigney ƈɦʀɨֆ ʀɨɢռɛɛ (@chrisrigney) reported

    .@Optus you have the single worst customer service ever. First you leak my data and now been on hold for an hour and 20 mins...

  • anndeejam andie (@anndeejam) reported

    love to receive an email from optus confirming my license number has been exposed but also offering nothing to help with this lol