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Optus

Optus Outage Report in Auburn, Clare and Gilbert Valleys, South Australia

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Auburn, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Optus

Optus is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • iamshaunbailey
    Commander In Chief (@iamshaunbailey) reported

    Oh @Optus your customer service is still the bane of my existence

  • theBanger47
    Banger Prince of Darkness Drayton πŸ―πŸ€˜πŸΊβ™‰ (@theBanger47) reported

    @LesStonehouse @Optus Don't worry @GladysB will fix it...if she remembers she's supposed to be working at Optus now πŸ€”

  • RickinMelb
    Not Likely πŸ’‰πŸ’‰πŸ’‰ (@RickinMelb) reported

    @Optus Again no service. Optus really needs to check is network coverage. Reported issue but no response. Network status claims ok but it's not.

  • 1chng
    Ibrahim Chan (@1chng) reported

    Anyone else Optus internet down? #Optus

  • BMOUSA1
    Maurice B (@BMOUSA1) reported from Sydney, New South Wales

    People keep wondering why Aussies fall for these telemarketing scams it's because it's so difficult to get in touch with @Optus technical support I'm willing to give my details to anyone who calls me pretending to help fix my internet.

  • etbe
    Russell Coker (@etbe) reported

    @Optus please give an indication of the expected delay for the tech support call queue. Also please add a facility for a callback without having to provide username and password for people who have forgotten them.

  • Husssllle
    π—›π˜‚π˜€π˜€ πŸ”Œ (@Husssllle) reported

    @Optus is the WiFi down in my suburb? Cannot connect any devices…

  • ermahhgod
    Rowee Rainbow 🌳 🌏 πŸ‡¦πŸ‡Ί (@ermahhgod) reported

    @JamieNicolaou @phil_honey @Telstra I have to have 3 options for internet - Telstra, Optus and Vodaphone. I just tried the Telstra speed test and Telstra dropped out - ie no service whatsoever. Been 5 mins, hold on I need to come back. gotta reset phone and see if it picks up Telstra again.

  • Kyjach
    KylieC (@Kyjach) reported

    Did that. Unfortunately when you are 42nd in the queue and have afternoon of meetings the only solution is to tether to my Optus mobile.

  • peteofaustralia
    Pete (@peteofaustralia) reported

    @HelloPiperQuinn @TheAliceGrey I hit the emergency call button. "Optus advises that the number you have dialled is not in service." AAAAAAUGHHHH!!!