Optus

Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Auburn, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Auburn, Clare and Gilbert Valleys, State of South Australia 01/17/2026 06:45

January 17: Problems at Optus

Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jakesmi01192970 Jake smith (@Jakesmi01192970) reported

    @gregzzzzzzzz @arielhelwani Lol Perth, has more in common with large country town than Melbourne. Govt paid UFC a tonne of money, that’s why it’s there. Your final statement is laughable, Optus will never be compared to the G.

  • donkzilla Robert Campbell (@donkzilla) reported

    @SenPaterson If dipshits like you were serious about national security the Optus hack would never have been possible. You're taking crap advice from the US and destroying Australia's infosec in the process. Please stop ranting absolute crap about Chinese hardware. Learn about EU GDPR instead.

  • Itsjosephola Joseph Olarewaju (@Itsjosephola) reported

    @niftycraftmc @GloWorld Optus also uses Band 28 for their 3G. Band 28 has advantage of traveling farther than other bands like 3 or 40 But has low penetrating power. So ISPs with Band 28 won't need more network masts like those with Band 40. Glo later added Band 3 for their 3G. Their 4G is using Band 28

  • missrobinson Amber (@missrobinson) reported

    @RachaelHasIdeas To the right of the white tent not too far from the stage. I have no Telstra signal though. Have to hotspot to my friends who are on Optus.

  • SofiaJamesMelb Sofia James | Melbourne (@SofiaJamesMelb) reported

    @JonPom36 Optus were pissing me off so I opted for Vodafone thinking “hey it’s 2023, we have self driving cars now, surely Vodafone have sorted their **** out by now…” 🥲

  • normal_ness Vanessa Smith (@normal_ness) reported

    @Optus if I’ve gotten two auto recharge texts for the one service, am I going to be billed twice?

  • iiTs_Haze Haze (@iiTs_Haze) reported

    @Optus love having spiking ping issues for the last 2 days for no reason, can’t play any online game unless I’m lucky enough for it to go back to normal before it spikes again, everything else like streaming & being on website is perfectly fine but god forbid I play a online game

  • lesstenny Politic@l Spinner (@lesstenny) reported

    Anyone knows why my mother in laws cordless landline phone crackles only sometimes when talking to people.. But it never happens talking to us.. frustrating have no answers.. any experts out there 👋🤔🙄 @optus maybe?

  • TGUZ72 Mysteron (@TGUZ72) reported

    @Optus your customer service is appalling. First you don’t tell us there are problems with email. Then you do stuff all to fix it, THEN you force the techs to say that they will investigate if I’m getting the best deal! My best deal would be to leave you behind!🤬

  • Reynardo_red Reynardo the Fox (@Reynardo_red) reported

    @Optus OK, you *can* do something. What does the error code OIN1 at the end of a recorded message on the mobile network mean?