Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Auburn, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (18%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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sabrina⁷ ♡
(@thewildc4rd) reported
@Fillydrunk Telstra is horrible - always had slow connection with them + now you can’t get through to them at all bc their customer service is non-existent. Telstra is by far the worst of them all. Optus has been lots of help over the phone but they need to do better with this appt thing :/
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Ken 🐨🐨🐨
(@vaughan_k) reported
@aadi_joshi @Optus They don't read #customers messages before responding, they give answers not related to a person questions etc & standard template response are emailed out as I was told I am not approved for post paid but to sign up for prepaid even those I am a prepaid customer.
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sabrina⁷ ♡
(@thewildc4rd) reported
@Fillydrunk The issue also is that lots of these things go through the NBN server which isn’t owned by neither optus nor telstra. But am still glad I can actually talk to a human at Optus - telstra has no humans taking calls and just directs everyone to their messaging service - that’s fked
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Aditya Joshi (he/him)
(@aadi_joshi) reported
I am trying to cancel my broadband connection with @Optus . And the poor response of their online customer care reaffirms my resolve to disconnect my connection with them.
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Aditya Joshi (he/him)
(@aadi_joshi) reported
I DREAD interacting with customer care at @Optus . Do you know that their customer care agents lie about things? And why should I be routed to multiple agents before I reach the person who is likely to help me? I would like to cancel my Optus broadband connection.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus So if live chat staff care to look at the link, they can see they are wrong in claiming proof of age card is not acceptable as a ID. Poor #CustomerService
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @BigYellowVanMic Or maybe poor network coverage? As if you read #customers tweets you would see reality poor network coverage from those who are not even in a RSL.
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Jian
(@Jian52201438) reported
@Optus What is up with 4G at NSW 2050? Mobile broadband is absolutely atrocious since 2 weeks ago due to maintenance, which is now extended to 17/12. Why does maintenance take a month to perform and why am I paying for a service that doesn't work? This is clearly a network fault.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@NannanBay @Telstra And like @Optus they well blame you the #customer, each staff giving different answers, staff giving answers not related to the situation, staff promised to do something to fix it but end up doing nothing, staff don't read customers messages, etc
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus very #unprofessional claiming Proof of Age card is not a legal ID even those it is & sending out a template email with a link that doesn't work and saying I have not been approved for post paid to apply for prepaid even those I am on prepaid already.