Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Auburn, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (28%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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AEB Voting Yes
(@AEBayley) reported
@RonniSalt @Judith54Nunn @Optus D grade stuff will earn them a bigger class action as they continue to prove lack of customer care. Pretty shocked CEO so amateur. And guided by team who is lame n same
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Aussie who is not a rhino
(@BadCustSvc101) reported
@mjrowland68 And a side effect you might not have thought about: How many online services use the same email address you gave Optus as your login ID? How many of them have a "forgot password" link that texts a reset link to the phone number you gave Optus? Best change one or the other!
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paintergirl
(@feedmethearts) reported
@cadickason64 @kpmsubs @ClareONeilMP OMG this happened to me about 3 years ago when I left Optus. I paid all outstanding bills and requested cancellation many times. They just kept charging even though we had engaged another telco. I kept screenshots of my text chats with Optus support 🧵1/2
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helenthepainter
(@helenthepainte1) reported
@Optus @RunnerSA18 Optus got me on hold ignoring my request to cancel my direct debit
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Emma wilkinson
(@EmwilkinsonR) reported
@angus_gibbins @Optus I will say I feel for the customer service team. They are not trained for this. I also did raise a bet with them of 6 free months if their integration breaks again. Sooooo I'm probably on the suspect list.
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Emily Claire
(@curiouslyem) reported
@Optus After waiting on hold for 45 minutes I was put on hold again so the person could check how badly I was breached. They hung up on me. They called back ONE ring, then hung up. This ‘service’ is causing more people to register for the class action. Appalling.
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Cool & Normal 🇺🇦
(@na_cotic) reported
The #Droptus response feels woefully inadequate for the amount of personal data which was accessed and stolen. **** you #optus.
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Gary Fallon
(@GaryFallon2) reported
@RonniSalt @Optus This Optus fiasco will be a case study in communications degree courses on how not to handle issues/crisis management!
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Leary@55
(@Leary551) reported
Is it just my cynical nature or is this Optus ‘hack’ a steaming pile of BS? Never heard of a hacker apologising & not wanting its ransom paid.🤔
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marno
(@marnoAu) reported
@Optus you’ve sent a terrible apology in response to gifting a hacker people’s personal information and nothing else. What are you going to do for your customers? I’m going to move to @Telstra at this point because your response has been pathetic. #OptusHack #OptusDataBreach