Optus outages and service status in Auburn, South Australia

Problems in the last 24 hours in Auburn, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dani Kent 🐉 (@DragonsHearthAu) reported 1 minute ago

  @JoGu1802 It was because Optus no longer supported the iPhone 5 on its app that I upgraded. Because it’s DAMN hard to use the app to prepay for your phone when the app doesn’t… support your phone…

• 
  Pop Culture Trolls (@pctrolls) reported 2 minutes ago

  @BG_Underscore @chosenfew850 These f****** know this man, they know what foundational means. They're just being optus and stupid.

• 
  Freo ⚓ Pope (@FreoPope) reported 3 minutes ago

  @Kimbo_Ramplin @_BradleyWilliam The problem is at Optus there will only be a few hundred tickets at $35. They lie by omission about the split between ticket prices. Most seats at Optus "no bad seats" Stadium will be category 1 or 2.

• 
  Munkeh ♀️🇦🇺 (@munkehsoup) reported 6 minutes ago

  I ******* HATE OPTUS AND THEIR OUTSOURCED "CUSTOMER SERVICE" SO ******* MUCH. Talk about ******* unintelligible ******* morons. **** you Optus! Eat my ******* arse!

• 
  tonyOnOn (@tonyward116) reported 6 minutes ago

  @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?

• 
  Satoshi Goy (@satoshigoy) reported 6 minutes ago

  The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

• 
  Karl Pharks 🇦🇺 🇺🇸 🇬🇧 (@Karl_Pharks) reported 13 minutes ago

  This happens because traitorous Australian companies sent jobs offshore to India. The Indians stole the customer databases and set up scamming operations on an industrial scale. Here are how many jobs these ******* companies off-shored. ANZ: 14,300 jobs Commonwealth Bank: 10,000+ NAB: 7,350+ Westpac: 2,000+ Telstra: 10,000+ Optus: 4,000+ Vodafone Group: 2,900+

• 
  BeardsCantRave (@ayyyitspete) reported 14 minutes ago

  @BillKoala @mikjcal Just went to Coles mobile, same Optus network. You can go the $240/yr with 210GB or cheaper option which is usually $220/145GB a year but currently on special at Coles for $179 first year plus an extra 30Gb for the first year. Unused data also rolls over..

• 
  Blythe (@Simp_Bat_Gaming) reported 22 minutes ago

  @drewlevin Hello Drew Levin, I apologise for once again commenting about this issue :c I have tried so hard to contact support only to be shut down again and again. My name is Blythe (riot account is SimpCat#Meow,) I have been playing league for a few years now in the OCE server. It is a very important part of my life, I’ve met life long friends and my amazing fiancé, Samuel, while playing league of legends. A few months ago my fiancé’s account, (noXis#Kayn) was breached by an overseas IP and subsequently banned for scripting. When we logged off the evening prior nothing was out of the ordinary—we ragequit after getting absolutely smashed two games in a row (rip) and then opted to play minecraft to chill out instead. Fast forward to the following day we go to log into our accounts as per normal only to learn that Sam’s been perma banned. We were both absolutely shocked, heartbroken and confused, I instantly went into my previous game logs, clicked on his profile and went into his recent game history. We found 3 games of ARAM mayhem had been played on his account within an hour of us logging off for the evening—in such games we absolutely saw the person using scripts. After doing some digging through emails we came to learn that Samuel’s email address had been compromised through one of the Australian Optus breaches, in his archived emails we found multiple log in attempts for his riot account, two of which had been successful. They turned off his 2FA for easier and more discreet access. We reached out to the riot support team via the ticket system for help, explaining what had happened as well as the sentimental value of this account. We were subsequently informed that a manual review of the games show scripts and any further ticket will be auto-closed. We KNOW scripts were used, we reviewed the games via my account and could see them clear as day—the issue was that his account had been breached unlawfully and subsequently banned for an offence he did not commit! We’ve both been actively working over these past few months to try and get some kind of help from ANYONE only to be shut down again and again. I have refused to touch league of legends, TFT and Riftbound since this has happened. We have both never shared our account details with anyone and he did have 2FA on. He did all the right things to secure his account and it was still compromised :c I have been disheartened, disappointed and frustrated. I understand that you are a busy person and that the you do not represent the support team, I’m just looking for some kind of advice, guidance and direction on how to get the support team to open an investigation! Just today we got another email about an attempted log in from overseas! Please, please help. I’m begging you :c Thank you for your time, i apologise once again and I look forward to hearing from you.

• 
  The West Coast Beagle (@WCEBeagle) reported 23 minutes ago

  @AJG_87 @MiguelS92940618 This is where I’m at. Looking at yesterday alone we had the personnel on park to beat Richmond. Can blame poor kicking but it was the same against Port & North at Optus. We have gone backwards post bye If we have the personnel then for me it’s the coaching staff that are failing