Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Auburn, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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ThePop
(@J_MC_R) reported
For the past month, I have been receiving SMS's from Optus for another person's account with details. I'm not an Optus customer. I live overseas but have an AUS mobile number. #OptusDataBreach
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ThePop
(@J_MC_R) reported
I'm not left with a situation that @Optus seems to be ok with, in receiving text messages that are for somebody else, with account information & Optus don't want to help me stop being spammed or help the person whose account is going to be disconnected #OptusDataBreach
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Jax
(@sunsetriver88) reported
@xnailbunnyx @Optus On finally hearing back from my complaint, I have learnt their other email details weren't correct either. My email did not mention phone or address details were compromised, but apparently they were 😠
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Helen West
(@rampantred) reported
A week of frustration with very poor customer support from @Optus (no surprises), @alintaenergy and @RexAirlines. Do better you bastards.
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Kym Goldsworthy
(@kymboy1) reported
Just rang Optus "Help"to find out what ID docs have been hacked but the call centre couldn't send me an email or verify my ID even though I had all my details at hand. They said go to an Optus store or ring their other help line. Is this some kind of alternative Optus universe?
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Zem
(@Zemochcb) reported
@stilgherrian IMO @Optus should pay EVERY customer compensation of a minimum of $250.00 at least to cover the costs of replacement passports/drivers licences etc...
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Jenni
(@f2a3fc5f8c8f461) reported
@AlanBixter @3AWNeilMitchell I have never given those details to any telco. How would Optus have squired them?
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ACMA
(@acmadotgov) reported
@NewtonMark @Optus The ACMA webpage underwent a minor unrelated change on 26 Sept to make it clear that telcos porting a mobile number to a prepaid service must comply with both the Pre-Porting standard & the Prepaid Determination. This update was routine & unrelated to the Optus data breach. 2/2
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Neville Bergin
(@MinerAeros) reported
Oh, and I should also mention that my calls to the @Optus call centre keep dropping out because of the woeful mobile network around here! Can't wait to leave this crap teleco.
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ThePop
(@J_MC_R) reported
Today I finally got somebody on chat who was willing to help, but in the end they said that it could only be fixed if I visited an Optus store. Of course my reply (which I had already stated) was I live overseas. The reply was to do it when I next visit Australia #OptusDataBreach