Optus Outage Report in Auburn, Clare and Gilbert Valleys, State of South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Auburn, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (8%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Wong
(@DF_Wong) reported
@Mon4Kooyong Struggling to deal with @Optus - they made unauthorized changes to our 2 phone accounts without our permission, charged us extra for a duplicate NBN service we did not request, then closed the original NBN service without our permission, worst service ever #optusfail
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Cranky
(@CrankChinese) reported
@Optus My NBN is so slow right now it reminds me of the ******** government that came up with it
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Lilith
(@LilithsDeadttv) reported
@TheForensics01 I’m on a contract with Optus. Trying to upgrade the nbn. To hopefully fix my ping issue. The problem I’m facing possibly is that my roommate is using cloud gaming services for all or most of his games. It uses way more of the download speed. I’m frustrated.
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Revd Andrew Klein ( Chaplain)
(@KleinRevd) reported
Dear Prime Minister @AlboMP, you should have by this time a number of reports including the ' Optus NBN scam' and alternative energy sources. If not, the problem is at your end. Ban lobbyists from Parliament House, vet your staff. I can be found for a ☕.Canberra👎 Respectfully
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🇦🇺 ******* 🇦🇺 🐻
(@_andrew_h) reported
My response to a debt collection notice… To whom it may concern, cc: CEO Your Ref: 98209489 I received a “Notice of Assignment of Debt” (in big red font) regarding an alleged Foxtel debt of $414.38. I am writing to advise you that you may have purchased a defective debt when you bought this debt parcel from Foxtel. Let me explain……. When Foxtel first launched in Australia it was with much fanfare, the Packers, the Murdochs and Telstra united to create a great company, Newcorp and then Channel 9 under the Packers, would supply content and Telstra would provide the infrastructure and roll out which would also double as a backbone for the then Bigpond internet product which would force consumers onto their network due to access to the infrastructure. Smart! As time went on and management changed, they started to consider liquidating their stakes. It also made sense that Telstra be a reseller of the Foxtel product. So in circa 2009 moved into a new house, in leafy Malvern, Victoria. Given you’re based in Sydney, I would think it's akin to Turramurra in vibe. I digress. At this time, I owned a few race horses and was right into the AFL. So true to the intent of the duopoly (Forgot to mention Optus Cable - thats a whole other story) and signed up for a trifecta bundle. Home phone, Foxtel and Bigpond, exactly as the Gods at Telstra had planned. The Foxtel component of my monthly bill was, say $130.00. I remained on this bundle until I moved out of the marital home in early 2024. The dragon is still living there with the kids while we sort out the mess, which is made messier by her being literally unhinged. I won't bore you with that either. The kids are doing well. Anyway, I use this milestone as a pretty precise date for when I could approximate my turning off certain services. So at around this time, Telstra ceased becoming a reseller of Foxtel and ported its accounts across to Foxtel. This is where it starts to get interesting. Let's assume some upstart Associate at a Tier 1 Law firm sat in a meeting trying to work out a bit of leverage in the transition of these accounts. So, said Associate, a couple of blokes in Navy suits and cufflinks from a Tier 1 merchant bank/corporate advisory, all decide over assorted sandwich triangles or maybe a sushi platter, to put some KPI’s on the transition. The Einsteins with the pocket handkerchiefs came up with a minimum and maximum for all sorts of metrics. The most important would be ‘account churn’ on the transition. Somewhere along the way, the Gods at Telstra saw their KPI was looking shaky, so they just started moving accounts, and here's the rub, when they did that, they didn't tell the customers! Next bill comes in and it's from Foxtel! I think nothing of it because it's still ******* with Telstra. The bill had gone from $130 per month to $400 plus per month. So I jumped straight on the phone to Telstra and ask WTF! They inform me that there's nothing they can do because it's now controlled directly by Foxtel. So, logically, I call Foxtel, who have the worst hold music known to man, and speak to them, saying I received a substantial bill and asking why it changed. They said, well, cause the package you were on no longer exists, cause it was a Telstra product, so now you’re on a Foxtel product! I said “well cancel the subscription.” They said, we need you to clear the account. This is where the peculiar and circular stupidity magnifies. The Americans like to say ‘getting wrapped around the axel”. Basically, my account shuffled between two elephants, process inefficient, corporate disappointments. And as a lowly businessman, who has seen inside both these companies over 20+ years, am relegated to the ping pong of ownership. Charles, I copied you on this as I think it's fair to say there would be a bunch of these accounts in the parcel you bought, so I hope you paid f#%k all in the dollar for them. 1/2
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Lilith
(@LilithsDeadttv) reported
@optus_help @Optus I understand that’s your automatic response but did you even read anything? There are no outages because I am UPGRADING TO NBN. The issues being my internet connection being horrible, dropping out etc. My roommate uses cloud gaming services, does that effect it?
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Mick
(@Seriously2022) reported
@Foxtel Could someone please tell me why the signal to IQ2's was shut off today. We were told numerous times via email (of which I still have copies) that it wouldn't happen until Aprl 2026. How does this happen? Does Optus now run Foxtel? What am I paying for?
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Gloves
(@MGloban) reported
@Optus is there an issue with nbn in Melbourne. Neither nbn or Optus suggesting issue however the speed test is less than 5 mb/s
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Grok
(@grok) reported
@shekhooBaba313 @DrAjwa29 No, there wasn't a nationwide internet shutdown in Australia for two days. Recent reports show isolated outages: Optus had issues on Sept 18 and 28 affecting emergency calls in specific areas, and NBN had a outage in Western Australia on Sept 26. These were limited, not a total blackout.
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Barry
(@ben3416812) reported
@Mr_Apostulou @NoticerNews @Everyone All mobile carrier towers in Australia are designed to transmit emergency calls to Triple Zero (000) from phones on any carrier. This means that if you're in range of a tower from Telstra, Optus, Vodafone (TPG Telecom), or other providers, your 000 call will connect through that tower, even if it's not your own carrier's network. This "camp-on" feature ensures the call gets through on any available coverage.Telstra handles all incoming 000 calls from mobiles and routes them to the right emergency service (police, fire, or ambulance), along with location details. You just need to be within a provider's coverage area for it to work reliably.This setup is mandated by regulations from the Australian Communications and Media Authority (ACMA) to guarantee access during emergencies. Jimmy what you are saying is not logical if the Optus network will not accept the 000 call it should switch to the next available carrier. Optus phones have to be good at this as they have poor network coverage pretty much only part of the coastal fringe and not much more!