Optus outages and service status in Auburn, South Australia

Problems in the last 24 hours in Auburn, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Auburn, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamie (@jamieeedward) reported 5 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor

• 
  Hugh_96 (@Hugh_96) reported 11 minutes ago

  @susanmandrews RA seems to be taking quite a unique approach to the women’s rugby program. We have all been through it. Unless it is a significant issue which requires an apology eg Optus/Telstra outages, just put out a holding statement & some spin. RA is lucky not much media interest in rugby

• 
  J Labs (@jnj_pro) reported 11 minutes ago

  @Optus Then I was forced to log in again, after entering OTP, I got redirected to the login page again. You are a joke @Optus 🃏

• 
  StrangelyAmusing (@Weirdgripping84) reported 12 minutes ago

  🔔 Optus 2018 was hands down his best test hundred. That was really tough deck.

• 
  Daniel Porta (@therealdporta) reported 13 minutes ago

  @archerroberts9 This is where it sucks for an interstate team. They have to do it outside their home ground. If the granny was at Optus, then freo is 75%+. Coz it's at the G they are 50%. Swans, lions, hawks 15% each.

• 
  Zecoshi🛡️ (@Zecoshi) reported 13 minutes ago

  Does everyone know you can dumb down the Claude model to get around prompt restraints in Optus and above yeah ?

• 
  Optus Help (@optus_help) reported 15 minutes ago

  @zanekyal Hey, Nicole. It appears that the screenshot shown captures a partially completed Speed Test for your connection to the Optus Mobile Network, as opposed to the same Wi-Fi connection as your TV. We would recommend connecting your phone to the same Wi-Fi connection and completing this again. Should there be any further concerns after this, please don't hesitate to send us a Direct Message, where we can verify some additional information and assist further. - Dillon

• 
  Optus (@Optus) reported 15 minutes ago

  @Sharkies2035 Hi there, I'm sorry to hear about your poor experience with Optus' prepaid plans. We'd like the opportunity to turn this around for you. Please send us a Direct Message with more information so that we can investigate further. -San

• 
  Alannah Joynes (@Alannahjoynes) reported 17 minutes ago

  @lozza929406 @AFL We never lose at Optus tbh not this season.

• 
  Optus (@Optus) reported 18 minutes ago

  @jnj_pro Hey, J. Customers who log in using email & password also need to perform Multi-factor authentication (MFA). We recommend enabling biometrics in the My Optus App for a faster and secure login, where no extra codes are required. From the 1st of Jan 2026, no conversation history will be stored/available in the My Optus app or My Account online. We understand that this change is a pain point for you, and we've flagged this as feedback for the relevant teams to review. - Dillon