Optus Outage Report in Balaklava, Wakefield, State of South Australia
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Balaklava, State of South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balaklava and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Optus
Optus is having issues since 07:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (40%)
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Phone (29%)
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E-mail (12%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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W
(@WarWraith) reported
Well, @Optus, I give up. No-one from Optus will assist me, I keep getting disconnected after spending 15+ minutes on hold. I'm going to tell multiple Optus customers that the problem is with Optus, and that they should switch to @Telstra or @TPG for mobile services.
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Karl 💉💉
(@fubarhouse) reported
I decided to get a device via Optus recently to find out how their customer experience is... And something as rudimentary as changing payment details - or even paying - is literally a headache...
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dunnowhatidunno
(@dunnowotidunno) reported
@Optus Thanks for disconnecting my email address and deleting 8yrs worth of emails without notice Optus, great customer service!
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dunnowhatidunno
(@dunnowotidunno) reported
@Optus The damage is done, nothing will happen to Kahla B, no one at Optus cares about the trauma inflicted by her and the lack of empathy she provided me. Im so upset by this & will tell everyone I know what Optus did to me. It's disgraceful & not what I expect after 20yrs w Optus
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Pollux
(@Polluxv0) reported
@optus My wifi always goes down at this time and i don’t know why after a bit it lets you connect but the speeds are so slow. I pay extra to get 100mpbs and my wifi still drops out please respond.
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Consult a Criminal
(@consult_a_crim) reported
@Optus KML when Kevin rang, about my complaint he had no idea what my complaint was about yet said he did, tried to sell me same package as I complained about, hung up on me and sent SMS & email he had resolved my issue? How can I get copy of phone call? @TelcoOmbudsman
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dunnowhatidunno
(@dunnowotidunno) reported
@Optus Yes I do require assistance, thanks for asking. How is it that Kahla Bowdidge a "Senior expert" in the customer resolutions team disconnects me without telling me beforehand that my email address will be disconnected and 8 years of my life in emails deleted forever? I dont get it
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Dave
(@CricketDave27) reported
England got Afghanistan at Optus, pretty unlucky for Afghans. Worst place to play England in the country
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Average Alexis ⁷💜
(@averagealexis95) reported
I’m not normally one to do this but I feel the need to share my experiences so that others can be warned. So, rant ahead! I’ve be a customer with @Optus for ages, I’m talking, a good amount of years at this point. And let me tell you, the absolute bulls**t I’ve been through—
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W
(@WarWraith) reported
So, what's it going to be, @Optus. Can someone *actually* help me out, or am I going to tell a large site with multiple Optus clients that they only way their issue gets resolved is by changing carriers?