Optus

Optus Outage Report in Balaklava, Wakefield, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Balaklava, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balaklava and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Balaklava, Wakefield, State of South Australia 05/11/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (8%)

    Total Blackout (8%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lizsydneycomms Libby Shaw (@lizsydneycomms) reported

    I have literally dealt with 20 staff at Optus over the last ten days and they keep on shoving me between departments. This is the worst service ever. They owe me a refund of my money and need to actually issue the refund, not shove me between departments.

  • ajl247 Aaron Eugol (@ajl247) reported

    @Optus Hi Quade, thanks for the reply. I completely understand the rules regarding discussing it publicly To be honest, it seems to be an ongoing issue and as nothing has been fixed after all of this time, it's probably best she just log a complaint with the TIO.

  • ajl247 Aaron Eugol (@ajl247) reported

    @Wittyfan @Optus Thanks for the reply. Funnily enough, a couple of days it seemed to be working ok with long texts and MMS but not long after that it went back to having the same old problems

  • delan82 Delan Adikari (@delan82) reported

    @Optus Well going around in circles for days...if you cant offer a proper service dont charge the customers for incompetence!

  • lizsydneycomms Libby Shaw (@lizsydneycomms) reported

    Optus is the most incompetent network ever. How can they think that transferring between departments and not actually refunding MY money is okay?

  • omwamiKing Omwami (@omwamiKing) reported

    @Optus you know there's an outage since sunday to go on for a week, you don't inform customers, and on calling you advice that I purchase another product from you or other providers. @NBN_Australia yours is down as well and calls not going through. **** services nkt!🤬

  • FunkleberryTwit Funkleberry (@FunkleberryTwit) reported

    @OptusSport @OptusTv #optus What a heap of $#!t OptusTV EPL is having disabled the basic features of a 1980s VHS recorder in that you cannot rewind without being thrown back to the adverts at the start, & WTF are we paying our subscription for if we are forced to view the ads?

  • delan82 Delan Adikari (@delan82) reported

    @Optus Thanks but some of these case managers seem incompetent and stallimg actually fixing issues

  • ajl247 Aaron Eugol (@ajl247) reported

    @Wittyfan @Optus Hey mate, how are things at your end? My partner is still having the same issue. She can't send SMS longer than one standard message (as it never gets received by the receiver)

  • omwamiKing Omwami (@omwamiKing) reported

    @Optus This tweet here👆🏿is the problem I want solved