Optus

Optus Outage Report in Balaklava, Wakefield, State of South Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Balaklava, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balaklava and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Balaklava, Wakefield, State of South Australia 12/19/2025 08:50

December 19: Problems at Optus

Optus is having issues since 12:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tempe_tweeter Tempe Tweeter (@tempe_tweeter) reported

    @Optus Thank you for your reply Meg, I don’t see why having been an Optus customer for a long time I would have had to confirm my identity. I found it so frustrating that I decided to become a Telstra customer.

  • jestrada_au James (@jestrada_au) reported

    @Denisey_pooh @ServiceNSW @Optus emailed and said both licence & card numbers were exposed and recommends applying for a replacement licence. The issue is that only changes the card number. We are not getting a replacement licence with a new licence number. Is this good enough is it? 🙄

  • jasonandrade Jason Andrade (@jasonandrade) reported

    @mattgillard You and the customer identity database at Optus 😪

  • despinidic87 Darren Despinidic (@despinidic87) reported

    @Optus Messaging through the app is hopeless (session closed by consultant before I get a chance to reply). DMing @optus on Twitter is hopeless (no reply). How do I get help? TIO? Maybe a public tweet. #whoknows #optusbreach

  • icurcards Michael (@icurcards) reported

    @SenSHenderson @SkyNewsAust @AlboMP Hang on. Didn’t your mob push back against it based on Optus’ opposition to reforms?

  • jestrada_au James (@jestrada_au) reported

    @Denisey_pooh @ServiceNSW @Optus emailed and said both licence & card numbers were exposed and recommends applying for a replacement licence. The issue is that only changes the card number. We are not getting a replacement licence with a new licence number. Is this good enough is it? 🙄

  • DavidKlement2 David Klement (@DavidKlement2) reported

    @9NewsAdel @KellyCHughes_ Let your bank/credit union know that your an Optus customer. I did today to guard against identity theft.

  • StephenSwatty stephen swatty (@StephenSwatty) reported

    @humma49 Yep services like Optus and Foxtel just want you to join then service is slack as.

  • BRiver444 Buster-River444 (@BRiver444) reported

    I'm a past Optus customer and received a call from the Optus Sydney Customer Initiative asking for personal details because I didn't have my account number. No need to change your licence and passport numbers? We need to change it because you can't trust crims and Optus.

  • Makucha Jo (@Makucha) reported

    @Optus is your app down? Why won’t it open??