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Optus

Optus outages and service status in Balaklava, South Australia

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Balaklava, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balaklava, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • lil_lesbean
    em ♡ (@lil_lesbean) reported

    good thing i only have 2 months left on my optus contract till i can get ******** outta there after all this **** lmao

  • BlackCa31110899
    Black Cat #VoteYes (@BlackCa31110899) reported

    So Optus are going to "provide a credit" to those affected by the data breach. I closed my account 4 years ago, a credit doesn't do ****. #OptusHack

  • Caddy1943
    Graham Ratcliffe (@Caddy1943) reported

    @timburrowes Tim Interesting info. As an Optus Customer that is affected and has been advised by Email, when I log on to my Optus Account there is extensive info for customers about the issue, much more than in the media, and a lot more accurate to. No I am not an Optus fan.

  • TerryDavoren
    💧Terry Davoren (@TerryDavoren) reported

    @hughriminton Nah. Class action on Optus. Let them fail. Set an example. Then nationalise Telstra and Optus assets. Telecommunications is vital infrastructure. Make it cheap and world leading. Let’s stop pretending privatisation (duopoly 🙄) worked. #optusbreach #OptusDataBreach #auspol

  • bigred_au
    sonia forsyth (@bigred_au) reported

    @AnnaVidot As a non-driver, I use a proof of ID card from the ACT government. I signed a new contract with Optus in August and I assume they put the number for that card into their system. It’s not clear whether there is an issue.

  • tom_eng30
    Tom English (@tom_eng30) reported

    You'd like to think Daniel Ricciardo is absolutely under the pump right now as Chief Optimism Officer at Optus. "I thought I was here to give out hi5s and do selfies?!" "We thought so too, Daniel, but here we are. Now where's the DAMN OPTIMISM"

  • LadyLake_Hut
    Lady_Lake (@LadyLake_Hut) reported

    @PeterWMurphy1 A bad mistake OPTUS did not make her crisis manager.

  • kangaroowill
    𝓦𝓲𝓵𝓵 (@kangaroowill) reported

    @crispywooloo @Optus Oh that’s weird cause they told me what was and wasn’t compromised 🤔 Optus’ communication with this is just horrible

  • juey_morgan
    Juey Morgan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇺 🌈 🌲🦉🕊❤️🖖💙 (@juey_morgan) reported

    @slsandpet 😠 I got the “e.mail” yesterday. 😠 I left #Optus (mobile phone) about 10 years ago, with clear indication that I would NEVER return to them… why the frack did they still have my details!?!

  • ___Paralysed___
    🎗chris (@___Paralysed___) reported

    My birthdate, license, medicare card etc is still stored by optus apparently, even though I am no longer a customer and I also have a new home address so not sure how worried I should be?!