Optus

Optus Outage Report in Balaklava, Wakefield, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Balaklava, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Balaklava and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Balaklava, Wakefield, State of South Australia 02/13/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxPayn07157416 Max Payne (@MaxPayn07157416) reported

    @Optus @danielricciardo @Optus terrible customer service. I made an order for homeinternet and modem was not delivered even after 2 weeks! Customer support had been teling me they are in touch with deivery partner for many days. Still item not with me. I need to wait for a month to get optus internet?

  • heidisapirate 𝕤𝕠𝕔𝕚𝕒𝕝 𝕘𝕙𝕠𝕤𝕥 👻 (@heidisapirate) reported

    @getdown01 @tofuboi1986 @Aussie_BB Yeah we had super slow internet just before we got NBN, that got fixed, and now we've been having wifi dropping from all devices every 10 odd minutes. I watch a lot of twitch, but it makes it pretty much impossible. Optus P much said that because we have 8 devices connected 1/

  • the_boston_rose Andy McLucas (@the_boston_rose) reported

    @Optus - 5th time I have phoned to try and get an issue resolved as my service was cancelled without any notice. Have actually been hung up on because people obviously can't answer my questions. This is not acceptable. Is that your plan for good customer service?

  • Dr_G_Abbondanza Gabriele Abbondanza (@Dr_G_Abbondanza) reported

    @NBN_Australia My service provider is Optus, and apparently the fault is once again with the NBN network. For the second time in three weeks...

  • LeeHeart94 Janet Snakehole (@LeeHeart94) reported

    Hey @Optus thanks for wasting two weeks of my life telling me that you’ll contact me to move my NBN, then later saying that I need an electrician to do it. I could have had the problem fixed and actually had the money for it then.

  • nicole_s_12 nicole seaman (@nicole_s_12) reported

    @Optus your service is THE WORST! 1 week of trying to fix my complaint and all of your customer service reps are telling me false info. Educate your team members as they treat their customers like ****! #movingtotelstra #worstserviceprovider

  • heidisapirate 𝕤𝕠𝕔𝕚𝕒𝕝 𝕘𝕙𝕠𝕤𝕥 👻 (@heidisapirate) reported

    @getdown01 It looks like we have fttc. Aussie Bb looks to have similar costs to what we're already paying, so at least if we switch to them it wouldn't be too much of a difference. Knowing about outages is pretty great, Optus never tells us anything

  • Nic_Rojas_99 Nic Rojas (@Nic_Rojas_99) reported

    @AleagueHub I enjoy Stan as a streaming service Altho if we want people who really want the best for Australian football and people running it, it’s Optus.

  • MaxPayn07157416 Max Payne (@MaxPayn07157416) reported

    @Optus Terrible customer service. I made an order for homeinternet and modem was not delivered even after 2 weeks! Customer support had been teling me they are in touch with deivery partner for many days. Still item not with me. I need to wait for a month to get optus internet

  • zootv93 Scott (@zootv93) reported

    @souledmysoul @Optus Optus are great when you don't need to deal with their customer services. Truly terrible. Good luck, you'll need it.