Optus Outage Report in Bridgewater, Adelaide Hills, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Bridgewater, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bridgewater, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (29%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Bridgewater, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 10 days ago |
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Phone | 11 days ago |
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Phone | 17 days ago |
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Internet | 24 days ago |
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Internet | 25 days ago |
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Phone | 26 days ago |
Community Discussion
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Optus Issues Reports Near Bridgewater, South Australia
Latest outage, problems and issue reports in Bridgewater and nearby locations:
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South AustraliaAsked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Shahzad Siddique (@EngrMShehzad) reported from Adelaide, South AustraliaI’m not impressed by @Optus services. I wanna cancel the plan.
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South AustraliaHey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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John J Girvan (@johnjgirvan) reported from Adelaide, South AustraliaOptus now send videos in their email to help you understand your bill #sloptus
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Brendan Cullen (@bcullen76) reported from Adelaide, South AustraliaGenerally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Vanessa (@NessaJ89) reportedDo I have to change my license & etc due this stupid @Optus security breach? 🤬
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diebartdie (@diebartdie7) reported@jasonjordan @RonniSalt Optus will be lining up scapegoats to throw under the bus. 99.99% chance it will be the cheapest, worst treated, most overworked and under qualified developers they could find to offshore to. The blame should go right to the board.
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kirdonnemo (@kirdonnemo) reported@rhcp_steve @LincolnHolmes_6 @6NewsAU IF it was paid, either Optus CEO & board can kiss their jobs goodbye as shareholders crucify them; CEO may be charged with conspiracy to defraud; or IF paid by govt, new ICAC tabled yesterday can jail public servants. IF they were that stupid, it will cost them, dearly. Never pay
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Your Conscience (@ImGoingToSayIt) reported@PeterDutton_MP I don't agree with your assertion that the Australian Federal Government's response to the Optus hack has been slow. It has not. @ABCaustralia
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Eric Was In Adelaide (@EricInAdelaide) reported@JimmyBarnes Were you an Optus customer? Changing all your ID documents?
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RICKY (@embeeveee) reported@lenoretaylor Kind of messed up that not 1 'journalist' discussing the troubling fact that Optus, an essential service, is owned by an authoritarian foreign government. Absolutely insane that they can own it, but our gov can't.
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KB 🐈 (@chdyctt) reported@DrKate_Miller @Optus Optus will be paying. If the govt pays, optus will be sent a bill. If the customer pays, optus will reimburse the customer.
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💧Mary Goring (@viakuttabul) reported@ACTINOSProject @drvyom @Optus Hahaha that would take Optus staff away from their real business of fleecing customers to provide a substandard service...
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Cee Jay (@CeeJay_au) reportedVicroads has a dedicated form now so that Optus clients who were affected by the data breach request to have their Victorian driver licence record flagged and protected on the Victorian and national licence databases and the Australian Government's document verification service.
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Pantal (@DjPantal) reportedI think @Optus should be giving every customer free bills for this month! #freeoptusbills