Optus Outage Report in Collie, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Collie, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (36%)
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Phone (29%)
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E-mail (16%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Reynardo the Fox
(@Reynardo_red) reported
@Optus A) that page does not answer my question b) I've just spent a verty frustrating sloooooowww hour on the chat with a rep and it's still not working c) I will be speaking with a team leader tomorrow.
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Tony Ilian
(@tonytau101) reported
@lesstenny @Optus 2nd scenario you use a mobile or voip connection, whereas your MiL other callers are largely PSTN callers in the local area. The copper network maybe in a dilapidated condition. 3rd scenario - cordless phone is stuffed. 4th scenario - it’s the MiL’s hearing aid. TI (2/2)
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Tony Ilian
(@tonytau101) reported
from
Westfield, State of Western Australia
@lesstenny @Optus Yep I can answer this with a couple of different scenarios - as I don’t have specifics. Night time issues. If your MiL is old school PSTN customer, it could be thermal induction. Daytime temp warms = copper expands. Night time temp falls copper contracts near joint. TI 1/-
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Amber
(@missrobinson) reported
@RachaelHasIdeas To the right of the white tent not too far from the stage. I have no Telstra signal though. Have to hotspot to my friends who are on Optus.
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Emily
(@cheesusbinch) reported
Just spent 3 hours chatting with multiple teams from @Optus and have just been handed over to another team again with no solution. For the love of god, please just end this.
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Upik Patel
(@UpikPatel) reported
@Optus Been with optus for over 7 yrs. Try to upgrade NBN and ask about fetch tv. All consultant has diff answers!! Finally gave up on that. For mobile without asking my choice for physical sim or esim. Ordered physical sim so i lost network right middle of the call!! Wow!!
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Nenad Rodic
(@NenadRodic3) reported
@Optus Maybe some training of staff In not harassing customers when they simply want to cancel a service would be good. But clearly from the various conversations I've have over the last couple of days they're working from a script. Will be contacting the TIO.
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SSU Yuki
(@SSUYukizor) reported
@Optus any update on the reduced services/outage in the castle hill/bella vista area? its been under investigation with no updates all day
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Michael Anthony
(@zerogrindzero) reported
@Optus Nope. I’m done. Been signed up for one day. I ring tech support to get help and the consultant tries to sell me on a current offer BEFORE even attempting to resolve my problem. That’s not the consultants fault. That’s a management directive to get those add on sales. Disgraceful
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Matthew Selby
(@mselbyLFCSC) reported
@Optus i have a major ongoing 5g issue on my home network - i have so far been on the phone to customer support who are lying through their teeth - can you resolve for me or do i need to goto the ombudsman on Monday to traction?