Optus outages and service status in Collie, Western Australia

Problems in the last 24 hours in Collie, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 8 seconds ago

  @jazz_worldpk @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  rach (@rachael18536941) reported 2 minutes ago

  @6bretto9 I’m worried hawks won’t go deep in the finals as the first game for us if we stay 4th we have to play Freo at Optus and that sucks

• 
  Optus (@Optus) reported 2 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  Shattered Convoy (@JaceDarkfire) reported 6 minutes ago

  @primal80124 I got back into collecting christmas 2024 going into 2025 and I had no clue about transformers other than the live action movies. The last time I thought about them was when I was a kid. When I saw Shattered Glass Optimus Prime, I was blown away. Purple is my favorite color He instantly became my favorite. There isnt a SGOP I dont want good, bad, Or ugly. More specific answer to your question is ER SGOP he was my first and I have the most fun fiddling with him. If i had to choose just one it would be MMC Optus Prominon SG

• 
  b (@_benny4) reported 12 minutes ago

  @chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.

• 
  Optus Help (@optus_help) reported 13 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  Chris Aitchison (@ChrisAitchiso14) reported 13 minutes ago

  Does it make you sick to your stomach when you are an Optus customer for a long time, How long you have been a customer for and how they have mistreated their customers by WAYYYY Overcharging for their pre paid internet services. We get the shittiest deals even though WE PAY IN ADVANCE just to have out DETAILS LEAKED TO THE DARKWEB.I Got no apology and it works out we pau more money and PAY UP FRONT, no invoices but OPTUS prepaid Customers just ***** in the *** with a ***** comparable to the Governments they keep ******* us with!!!

• 
  Ross Vallance (@ross_vallance) reported 17 minutes ago

  @blu_boys @Optus If you bank with commonwealth they have a deal with more. It uses the Telstra network, usually 25% off with an already well priced plan.

• 
  Fred 🇦🇺 (@Possum2412) reported 19 minutes ago

  @tonyward116 @Batman2242 Optus was probably down again.

• 
  Jamie (@jamieeedward) reported 20 minutes ago

  @Rizzabeast I had a disgusting phone interaction with outsourced staff in the Optus Nbn install team, the first issue was a computer error, which I understood but asked to escalate to a supervisor, this guy had no customer service skills, talking over me, i asked to talk to his supervisor