Optus Outage Report in Collie, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Collie, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Aungle
(@maungle) reported
I'm pretty sure I've never been an @optus customer ...
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knightman77
(@knightman77) reported
@Optus , long term customer here. So since data breach from Wednesday, only email I got from you is billing email. Does it mean I’m not in the breach which I highly doubt that or just don’t give a rat about your customer?
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Aust SARS2: 52,430 cases (last week). 350 dead.
(@WonderfulDay01) reported
2/2 You have his mobile number. Yet you failed to send out an update. I was shocked what data you keep on file for customers. Data that is required to set up an account BUT not required to maintain an account. This data should never have been kept on file. @Optus @Singtel
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Stilgherrian
(@stilgherrian) reported
The 9.8 million records figure in the media is the worst case. Optus believes it's a "very small" subset of data but they don't have the exact number yet. Once they know, they'll contact each customer with the specifics of the data breaches for that customer.
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Trevor Long
(@trevorlong) reported
Optus say customer data involved in their Cyber attack dates back to 2017.
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Trevor Long
(@trevorlong) reported
Optus not specific about how they are contacting customers, because they don't want phishing attacks to get ahead of them. Problem is, had they contacted customers FIRST, that wouldn't be a problem. Just send out a notice with no link.
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Trevor Long
(@trevorlong) reported
@sophie_walsh9 @9NewsSyd I can't ask questions - NFI why - can you? Can you ask Has Optus directly contacted any of the customers affected by this breach? Customer Care chat agents are saying customers have been contacted, yet we’ve not found any - how many have been contacted?
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Stuart Tomlinson
(@virgotweet) reported
I rang Optus technical support and I have been assigned a case manager , when I asked when he is going tok contact me was told anywhere in the next 24 hours. This means the NBN will not have been working for two days which I find not acceptable.
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🌱 polar bear 🌸 build love 🐾
(@aurorastormG3) reported
Hey @Optus will you be assisting customers to change their date of birth? New mobile number? New email addresses? I am harmed. I am angry. I might be one in 9 million, but I demand to know how you will rectify this untold breach of trust. Optus fail.
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KC
(@vFNQer) reported
@mitchostheleo @Optus unimpressed. long term customer, too. and recently took $3 extra pm for inflation. consider churning, next renewal.