Optus outages and service status in Collie, Western Australia

Problems in the last 24 hours in Collie, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren (@Wazzels5) reported 9 minutes ago

  @Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.

• 
  Jayden (@Ballzzzz16) reported 11 minutes ago

  @Telstra no internet or 5g in my area since very early Saturday morning, called up support and your support doesn’t even know there is a problem and can’t give general timeframe for a fix, beyond a joke @Optus might be getting some new customers very soon

• 
  calmingdown (@joey8bitz) reported 15 minutes ago

  @enz2g @1WeakGuttedDog Your gaslighting is terrible. I’ve not seen a single complaint about Boost. The list is endless for Vodaphone and Optus. Hell, Optus is in the news today for another outage. As the saying goes, it seems you will die on the hill than admit you are wrong.

• 
  Warren (@Wazzels5) reported 15 minutes ago

  @Optus @statsey Worst service going around from a telco. @Optus your ceo is a joke of a human. Can’t wait to post more and more of how bad the service is.

• 
  Allan Cullinger (@AllanMCI47) reported 18 minutes ago

  @australian Stan’s coverage is so **** and cost a bomb. Optus sport was way better.

• 
  Minibobo (@minibobo) reported 22 minutes ago

  Kiro is pure garbage. I ran it for a few minutes using Optus 4.6, and then it told me "Invalid model ID. Please select a different model to continue." I couldn't find a refund option either, so I guess I'll just consider the $13 a waste. @kirodotdev

• 
  GamblingonLife (@highstakesbet) reported 24 minutes ago

  @Optus Congratulations @Optus your incompetence has led me to @amaysimAU which are far far cheaper! You just lost a 30+ year customer. Well done 🤡 #auspol

• 
  Optus Help (@optus_help) reported 26 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  Optus (@Optus) reported 32 minutes ago

  @billdogan Hey Bill, it's not good to hear you're experiencing different internet speeds on your devices. When it comes to reception, Optus is constantly upgrading our network to provide better coverage. However, multiple factors can affect this, such as your hardware capabilities, software update, the building materials used in your home, and other signal blocking objects in your area. I have also checked your address from our end, and it looks like we haven't had any reported mobile network issues in this area. Please send us a DM with your full-service address, so we can investigate further. -Enku

• 
  Nico⁸¹ (@simplecrackers3) reported 34 minutes ago

  @SulloReport Moving it from Brisbane would kill it. There’s **** all around Optus stadium, Adelaide is boring, Sydney won’t turn up. The only option is Brisbane and Suncorp. Never been but can only imagine the buzz Caxton street has over the weekend.