Optus outages and service status in Collie, Western Australia

Problems in the last 24 hours in Collie, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jean-Pierre YIN (@kalsue) reported 5 minutes ago

  @llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.

• 
  G Town Jocka (@G_Town_Jocka) reported 5 minutes ago

  @Optus @alexblair_1 the app is overwhelmed. It isnt running at high quality and is buffering fix it

• 
  Anssi Tal (@AnssiTal) reported 6 minutes ago

  @optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.

• 
  Joe Kabak (@JoeK64002711) reported 14 minutes ago

  @Rory_Flanagan The AFL will start the code war to end all code wars if you start talking about the MCG, AO and Optus being out of action for 2 months I say **** em- but they've torpedoed a bid before and they'd try it again. AUS/NZ/IND is our best chance. Should lobby for 2028 as Asia/Pacific

• 
  Kamui (@SgtReapR) reported 20 minutes ago

  @Optus @Teh_Jkr Don’t be loyal anymore. You get nothing for being loyal, swap providers every chance you get. They all treat new customers way better than anyone long term. You could ring them and tell them you’re leaving but that’s a lot of effort that they don’t deserve.

• 
  Wayne Reardon (@WayneReardon) reported 20 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 21 minutes ago

  @DAM01983 @Optus Haveing the same problem they need to fix all their services I barely have phone coverage at all anywhere it just cuts down and says no service and the Internet is ridiculous dropping out all the time they find people up they can't maintain a service

• 
  AliciaGJ 🖤🤍 (@aliciagjones) reported 21 minutes ago

  Is @Optus internet the worst on the planet?!!!

• 
  West Ham Fans Australia (@WHUdownunder) reported 23 minutes ago

  @villaminium They were absolutely fleecing us towards the end of that spill though… Had a mate who worked at Optus and he said there was hundreds of British customers who were only with them for the football package. Seemed an insanely stupid deal to let go of imo

• 
  Alexey Butov (@AlexeyButovMP) reported 24 minutes ago

  @Optus @maxxthum Can you also stopped getting hacked while you’re at it and fix 000?