Optus

Optus Outage Report in Collie, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Collie, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Collie, State of Western Australia 12/14/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • SusanJa39395818 Susan Jameson (@SusanJa39395818) reported

    @albericie @Optus Optus customer service is woeful. Been there.

  • Hani_Iskander Хэни Искандер (@Hani_Iskander) reported

    @albericie @Optus With respect, buying any services from Telstra or Optus is asking for trouble. They’re like the big-4 banks— they rely on customers churning between them so it’s zero sum loss.

  • no_ordinaryjo Smith (@no_ordinaryjo) reported

    @albericie The dreaded telecom time stuck. 25 mins was light, good on you. @optus worst customer contact and service in existence. Let us know if you find someone better.

  • catestjohn catestjohn (@catestjohn) reported

    @albericie @Optus So frustrating. We cancelled our Optus service 18 months ago yet we can’t cancel the monthly email bill, which tells me I am $53 in credit. Rang again today and was promised by the lovely Filipina that my account was now sorted and the cheque is in the mail!

  • JSAustralia TotallyObjective (@JSAustralia) reported

    @albericie @Optus 25m? Guess what I was on live Chat with Telstra for more than 3 months to sort out a billing issue

  • LogicalSky Timothy phy (@LogicalSky) reported

    @Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?

  • BillyBeeDub Bill Bee-Dub. (@BillyBeeDub) reported

    @albericie @Optus I have really disliked any interaction I have had with Optus. Once you're up and running, they're fine but heaven forbid you need to relocate or you have a technical difficulty. That's when you get taken down into their nasty little hall of broken mirrors.

  • masericha Masericha (@masericha) reported

    @baoyusi @albericie @Optus I wasn't receiving any bills, I called them many times and it was never resolved. Then they sent me a massive overdue bill. I spent many hours on the phone and couldn't get it fixed. Hung up on. Straight to the ombudsmen. And the result was free internet for the year.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus as I am no longer a #customer so can't get a credit applied to a account, how do I get the credit refunded? Thanks

  • Suki_FNQ Suki-FNQ (@Suki_FNQ) reported

    @albericie @Optus @Optus have really dropped the ball in the last 18mths they used to be fantastic but after wasting yet another 45minutes online today trying unsuccessfully to sort an issue i have to choose another company.