Optus Outage Report in Collie, State of Western Australia
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Collie, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Optus
Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay
(@vinayv79) reported
@Optus I have ported my number from Lyca Mobile to Optus and there was a technical issue in Optus during SIM card activation. Now my SIM has been disconnected in Lyca Mobile and not activated in Optus. It has been more than a week with a mobile connection.
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Optus
(@Optus) reported
@MickDobie Hi Michael - We’re aware of an issue impacting Optusnet emails for some Optus customers (Ref#25523712). We understand email access is important and are working to restore services as a priority. We do apologise for any inconvenience this may cause. Zac
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Vinay
(@vinayv79) reported
3 IT tickets have been raised so far and still the issue is not resolved. Is there anyway the issue can be resolved? Or is this the expected service from Optus?
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Michael Dobie
(@MickDobie) reported
@Optus @optus_help email password rejected. Your 'help' offers nothing to the many enquiries. I just changed location on my VPN and my email works!! Do better at customer feedback and service.
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2468157
(@TL91462684) reported
I m with Optus for many years. Sadly I will depart Optus. I contact optus around 5pm/6pm. Support not there , optus's message Chat 24hr 7. It's not true. I also went there. Still no human support or automated chat. Well I definitely get my service out of there.
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𓍊𓋼 emma 𓋼𓍊
(@dreadfulfrog) reported
Is Optus still down? Can’t text, internet is so choppy. Trying to watch something and it just keeps freezing!!
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Kareena
(@RogersKareena) reported
@82Ames @Optus Play games? I can't get any internet. I'm spending every day trying to get connected. All I get is switch everything off, reset everything, not our problem. Been goi ng on for 6 months plus. No help. Even have to cancel subscriptions because you have me running at 11mbps.
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Peter J
(@pjenkyns) reported
@PiunikaWeb I tried calling Optus head Office today to check on Webmail problem but all calls are sent to the Phillipines. Optus executives don't have the guts to stand up and face the problem. They could start by informing people online (or a text message) and oppologise for the outage.
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Savvas Jonis
(@Savvastzionis) reported
@sthmel @mathaiaus Unlike your supposed interaction with Optus, we WERE rude! :)
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all of us
(@rualre) reported
@Optus 3+hrs waiting for customer support…