Optus

Optus Outage Report in Collie, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Collie, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Collie, State of Western Australia 12/17/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Roger_J_Penman Roger Penman (@Roger_J_Penman) reported

    Hi @Optus we received a letter about the cyber attack breach. You got the address right but the customer name was TOTALLY WRONG. Seems you can't even get the basics right.

  • skyemyers1989 Skye April Myers (@skyemyers1989) reported

    to locking myself in my office trying to get help and having no one even answer me while my sick 1 year old is screaming outside my door because he wants me and not his dad right now. You are a mother surely you and Optus ab do better than this. I am at my absolutely…

  • iibnf iibnf (@iibnf) reported

    @optus has just transferred me to person number eight, another person who is too stupid to live. Giving up for the night, which is the whole point, I guess. ******* around for nearly four hours until I give up.

  • skyemyers1989 Skye April Myers (@skyemyers1989) reported

    other options until the end when I got really upset this is our Optus treat their customers. Don’t be fooled by their messages in the Strength saying I’ve reached out to you via DM. Let’s not forget the fact that Mr Timothy Butt told me that the New South Wales government…

  • N860CR Daniel (@N860CR) reported

    @Optus @surisharad And so nobody else can see how atrocious your service is, hey @optus. Disgusting company, supports modern day slavery and has no regard for customers.

  • iibnf iibnf (@iibnf) reported

    @optus have directed me to make a complaint. They only allow contact for complaints via phone. They will phone me to discuss it. On the phone THAT THEY HAVE LOST! Twelve hours. I'm so tired. So... I dunno. Disappointed in their outrageous stupidity? No wonder they got hacked.

  • pgrawe Harry the ***** Dog (@pgrawe) reported

    @eddiemajor @Jeremy_Kirk Optus, the second biggest Telco got hacked for 9 million customer records. It made the major media outlets (we have a total population of ~25 million) because it included passport #s and license #s. Things escalated from there as other companies got hacked.

  • iibnf iibnf (@iibnf) reported

    So... after ten hours, @optus are now saying that if I pay $4,500 they might refund me the missing/broken phone, but I'll still be out of pocket $3,000. But I can pay that off in 3 x $500 monthly installments. Or maybe I'll just be in the hole for $4,500.

  • skyemyers1989 Skye April Myers (@skyemyers1989) reported

    wits end and don’t know what to do your complaint team just keep pushing me to cancel my contacts which I find appalling. Everything that was promised on my account has not been done meaning that Optus is about to direct debit money i can’t afford in a few days…

  • Banana16Eric Eric Banana (@Banana16Eric) reported

    @MRobertsQLD One minute you are for Big Oil, & then against Big Pharma, another minute against Govt involvement & then all for it, with subsidies for Big Oil & Gas, one minute against Govt data collection but fail to see this is held by private companies such as Optus. All over the shop.