Optus

Optus Outage Report in Collie, State of Western Australia

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Collie, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Collie, State of Western Australia 02/02/2026 20:40

February 02: Problems at Optus

Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (14%)

    E-mail (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • realDrBrendan Dr Brendan Moloney (@realDrBrendan) reported

    I'm not sure Optus is going the best approach in their marketing with an annoying Chinese girl translate Chinese to her gushing grandma. Considering their poor track record with privacy, do you really want to chat to the CCP? ***** given = Zero.

  • xMort14 xMort14 (@xMort14) reported

    @mufcisaac_ @OptusSport Lol if you think Optus Sports coverage of the PL is awful you are just clueless on how things work. Improve yourself.

  • MansfieldOwen Owen Mansfield (@MansfieldOwen) reported from Newcastle, State of New South Wales

    @Optus Worst service I’ve ever recommend. Have been trying to connect NBN. No one in your call centres seem to know what to do.

  • brazyboiii 😶😶 (@brazyboiii) reported

    @Optus my internet is down and nothing seems to be working

  • Shelyfurtardo Sheldon Ryan (@Shelyfurtardo) reported

    @Optus The fact that you didn't even read my tweet doesn't give me hope. I said I already had the handset because I was chatting on it with your online support l. Nevermind it's already been escalated and an IT ticket has been raised.

  • ParkerKenin Parker Kenin (@ParkerKenin) reported

    @Optus Hey Optus When I signed up to mobile WIFI I was told I could port forward by the sales person, this has been an ongoing issue, so basically I have been duped, Who do I need to speak to to make this happen ??? sunrise possibly ?

  • FnetZulu Zulu Fnet (@FnetZulu) reported

    @Optus I bought an Optus $50 prepaid card, I activated it online however I got no signal. I then went into the Optus store in Warrnabool to solve the problem. They refused to help me any further because the SIM card was bought from Woolworths and not the Optus store itself.

  • incognito710710 Wayne Nort (@incognito710710) reported

    @Optus @rckjiang Internet for 3156 has also been down all day today

  • CrossBiddy Dammit Sally (@CrossBiddy) reported

    @CybeleSees It feels like it. Its an optus prepaid samsung galaxy whatever. When that dat la breach happened I decided to cancel and go with another company. I tried to unlock it. Apparently its not locked to optus, so my sim card is in an older phone and I carry around 2 phones like a ***

  • Marc_Agrippa MarcAgrippa 🇦🇺 (@Marc_Agrippa) reported

    @QuinnRetro I can't touch anything that even remotely looks like piracy, so I buy all my movies on bluray, and sub to Stan for TV shows I'm optus customer. They rent through telstra lines. Which had a good rep for quality. While optus has a better rep for customer service