Optus outages and service status in Collie, Western Australia

Problems in the last 24 hours in Collie, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mkyd (@mickydee42) reported 9 minutes ago

  @Teh_Jkr @Optus @Optus my plan started at 50$ now 65$ never asked for an increase

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  Chicken Little (@Chicky_Think) reported 12 minutes ago

  Somehow today, the models (sonnet, optus, haiku) are not working properly or very slow. It even reply me in Chinese 好的 when all conversations are in English. Omg. The only working model seems to be fable 5. Anything happening in the background @claudeai?

• 
  t ♡ (@jopperatenzos) reported 13 minutes ago

  @Teh_Jkr @Optus happened to me so I changed to Boost who are cheaper. they’re on the Telstra network too!

• 
  Ric (@RicKellyCountry) reported 14 minutes ago

  @FranMooMoo @diggerdeegs I left Optus about 12mths ago and joined Starlink... should have done well before. Love Starlink and have an Aldi mobile plan... Will there in an instant if Starlink start a mobile phone service.

• 
  The Trend Trader (@SixG369) reported 14 minutes ago

  AI helped me save $270 a year tonight. Not by doing anything fancy. It just helped me survive the telco maze. The Optus bill started at $251.30/month. After a long support chat, it dropped to $228.80/month. That is $22.50/month saved. $270/year. The real win was not the discount. The real win was AI helping me: - Ask better questions - Check the maths - Avoid payout traps - Push past the first “best offer” - Get the final number confirmed in writing They first offered a small plan downgrade. Then we asked about loyalty. Then retention. Then the numbers did not add up. AI spotted the issue. One plan change had not actually been processed. So, we pushed again. Final result: Old bill: $251.30/month New bill: $228.80/month Yearly saving: $270 AI did not magically save me money. It just stopped me from giving up while the telco maze tried to win. Next target: Telstra internet.

• 
  Optus (@Optus) reported 18 minutes ago

  @ruhejanaa Hi Rayyan, sorry to hear about your Optus NBN internet and mobile connection issue. Please send us a direct message with the details of the issue, along with your full address so that we can investigate and assist you further. Kartik

• 
  Pak 🇦🇺 (@_Whale_fish_) reported 19 minutes ago

  @VoteLewko @Starlink Ah, look, some competition! How terrible. Telstra and Optus will be forced to improve their services. Brrrrr

• 
  Warren (@Wazzels5) reported 20 minutes ago

  @Optus gee what an awful service, been a customer for 24 years and I’m about to leave just because your business wont let me pay manually like i have for 24 years. Just awful. Not once have i asked for anything. Where is the loyalty to loyal customers??

• 
  The Content Factory (@tcf_updates) reported 22 minutes ago

  🚨 SINGTEL CUTS CEO PAY AFTER MAJOR NETWORK OUTAGES. Singtel has cut CEO Yuen Kuan Moon’s pay after a year marked by high‑profile network failures in Singapore and Australia. The company’s annual report shows his compensation fell 16.9% to S$6.8 million for the financial year ending March 31. The reduction came even as Singtel posted stronger profits, reflecting the board’s push for accountability after outages disrupted emergency services and affected hundreds of thousands of users. The pay cut follows several serious incidents, including a 14‑hour Optus outage in Australia that hit Triple Zero emergency calls and back‑to‑back disruptions in Singapore that left about 600,000 customers offline. Regulators opened investigations, and Optus accepted all recommendations from an independent review. Singtel says it is focused on restoring trust, improving reliability, and strengthening its operations. The company remains confident about its broader outlook despite regional economic uncertainty.

• 
  Cymon Deacon (@Cymon007) reported 22 minutes ago

  @AndyG_2086 @ejburke_ At least we wouldnt have to remove seats like the US as some the stadia are not wide enough to fit the FIFA standard width. It dint seem to be a problem at Olympiastadion (Berlin) to watch on an Oval stadium. Im sure MCG/Optus{perth} and adalaide Oval would be fine.