Optus outages and service status in Collie, Western Australia

Problems in the last 24 hours in Collie, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Collie, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jacko (@MichaelJacko70) reported 4 minutes ago

  Why in a capital city do all fail with internet coverage In out back Truganina phones and internet mobile connection are a massive fail. @Telstra @Optus @amaysimAU

• 
  Satoshi Goy (@satoshigoy) reported 5 minutes ago

  The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

• 
  Munkeh ♀️🇦🇺 (@munkehsoup) reported 6 minutes ago

  I ******* HATE OPTUS AND THEIR OUTSOURCED "CUSTOMER SERVICE" SO ******* MUCH. Talk about ******* unintelligible ******* morons. **** you Optus! Eat my ******* arse!

• 
  Ky Broome (@KyBroome35) reported 9 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  tonyOnOn (@tonyward116) reported 10 minutes ago

  @Possum2412 @Batman2242 I got it on my telstra service, but wife didn't on her Optus service ?

• 
  Peter Lewis (@Peter_Lewis747) reported 11 minutes ago

  @Sueberry2 @blu_boys @Optus Not full Telstra network, limited Telstra network access. Only Boost has full Telstra network access.

• 
  HP🪆 (@heidiponting) reported 11 minutes ago

  Optus stadium grass is horrible #afleagleslions

• 
  yjb (@Sark64754Farhan) reported 12 minutes ago

  @aravint_2107 Yes for WOR optus is the ideal pitch It will hide his weakness of giving width and elevate his strength Only ground where giving width is not a problem His test will be the other grounds

• 
  Rob (@hkrob) reported 13 minutes ago

  @johnreader @Optus @optus_help An AI bot would be better than most Optus support I've dealt with tbh!