Optus Outage Report in Kalgoorlie, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Kalgoorlie, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kalgoorlie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (35%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Cate
(@Cate83988775) reported
@Optus can't waive a late charge because I need to do a multi-factor blah blah. You have my account and never asked my permission to include the additional charge. But impossible to cancel the invoice and re-issue unless I give my data. Customer Care😒
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Jan - not Janice
(@janr572) reported
@Johnnosk1 @Optus We are still having issues. Cannot send. IT guy (who we’ve spent many $ on!) still says there’s an Optus issue. Will transport everything we have on our optus email and leave them. Will be interested to follow and see if there are more having this problem.
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Andy
(@Suburbia3121) reported
@pickle2401 I realise this is not feasible for everyone, but I’m in the position where if a phone call is not from someone in my contacts list, I’ll let it slide to voicemail. Unsurprisingly, 99.9% of those callers never leave a message. And yep, I’m (currently) with Optus too.
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Jac
(@JacMay19) reported
@Optus I sent a DM. No response. I am not sure you understand what customer service actually is. It is NOT sending people round in loops with no actual answers. This is why I am currently online shopping for a better deal. @Optus
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Finchwood
(@Finchwood2) reported
@BazzaCC Optusnyet (n.):. A disgruntled Optus customer.
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Jan - not Janice
(@janr572) reported
@Johnnosk1 @Optus Also @Optus if this is an issue brought to your attention by multiple customers and no one has escalated it internally to be looked at in depth - it’s potentially another media disaster for your company. Seriously trying to help you here.
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Nicole.
(@rebelparacosm) reported
@Optus hi Optus, I kinda need my phone signal when I land in another city later, is there a chance I can have my service activation done by tonight? The staff tried to help me expedite my request earlier today but I still have no service. Please and thank you!
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Jac
(@JacMay19) reported
Well @Optus it's time to wave goodbye to being treated so abysmally. I called for help only to be told that I cannot have access to my own account information until I pay you the overdue bill. I want to see the bill. I can't. They refuse access. Extortion.
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Llewen
(@realLlewen) reported
@Optus can you please contact me as you have sold my over due account to debt collectors after I tried to cancel my contract as I was moving overseas, and now I’m being harassed for your services I didn’t use whilst overseas.
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Sarah Horner-Glister
(@bigmilkersa) reported
@optus so I have no devices or bills then charge me $1680 to my account? You’ve been the worst company I’ve ever had to deal with and the stress I’m under after being forced to buy prepaid as you’ve ruined my credit for any plan with any company is insane