Optus Outage Report in Kununurra, Wyndham-East Kimberley, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Kununurra, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kununurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Certified Werewolf ******
(@Becile_babe) reported
Entire @optus mobile network been nigh unusable in Frankston for two days now. Lucky to even get Gmail to load without a bunch of forced refreshes. "Improvement" works or not, this is utterly unacceptable.
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Barot Krunal
(@krunal_barot12) reported
@Optus fix my issue case # 100211772. Its been 6 days. No response
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EntitledGayKen
(@EntitledGayKen) reported
@Optus Also you knew at 1:15pm yesterday they were not coming, but thought, what the heck, it’s only a customer, they can’t just sit it out and let us know after. #CXFail I am beyond help at this point. If I don’t have my “case manager” call me by 4:30pm. It is straight to #TIO
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Badger
(@HoneysettS) reported
@Optus If they work on a queue-based system then how come my partner who wants to cancel her plan STILL hasn't gotten through but I have when I started a separate conversation? It's been nearly 2 hours.
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EntitledGayKen
(@EntitledGayKen) reported
@Optus Tina we went thru exactly the same last night.... and the app was down... and no one could help. Tonight waiting over 30 mins for a response to the message on the app. #CXFail
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Byron
(@bynocer0s) reported
Would love to know why @Optus never notified me that my plan discount was coming to an end. Instead I get a $15 surprise in my latest bill and a call from someone trying to sell me a new plan
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Ken 🐨🐨🐨
(@vaughan_k) reported
@HoneysettS @Optus Badger like other companies especially in #communications, if they hear the word #cancel they want to keep you with them as long as possible including bribes like better deals, claim sorry lie they can do better etc 💩💩💩
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus Yeah I am going to confirm my details through the ID form when as I mentioned I am no longer a #Optus #customer and you wonder why people are leaving like me?
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EntitledGayKen
(@EntitledGayKen) reported
Want to know horrific Customer Service? How about a telco who knew no one was coming but still let you wait at home.... and @optus I am looking at you. #CXFAIL
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus as staff through the message system couldn't change my bank account to get a refund of a credit I was promised I would get a cheque but I am still waiting. And before you ask I can't give you a account number as I am no longer a #Optus customer.