Optus outages and service status in Kununurra, Western Australia

Problems in the last 24 hours in Kununurra, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kununurra, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kath (@Kathblue) reported 8 minutes ago

  @MattM_78 @optus_help Will be interesting to see what they can offer. I got nothing the last time and when I was wanting to upgrade my phone was told I couldn’t have a cheaper plan as it was only for new customers. I’ve left and gone elsewhere. Just waiting to activate my new SIM so I can cancel Optus

• 
  Rob (@hkrob) reported 11 minutes ago

  @eevblog @Optus customer support is absolutely awful. I've made a complaint and that went nowhere (predictably) Spent over an hour yesterday on a basic query via chat. Will be looking to switch when convenient

• 
  Optus Help (@optus_help) reported 11 minutes ago

  @Dunhacking @Optus Hi there, we're sorry to hear you're experiencing issues with paying your bill and for the runaround experience trying to sort this. Please send us a DM, so we can take a look and investigate further. -Enku

• 
  MrNelli (@MrNe11i) reported 13 minutes ago

  @ben_mummery @gooneritis @TheFootyFeed Tell us you only started watching football yesterday without telling us. Arsenal have the most VAR errors since VAR was introduced Fact and even on Optus

• 
  AL (@asewell6) reported 17 minutes ago

  @Optus what disgraceful experience. Into the second day of trying to upgrade my internet. @Telstra do you want a new customer?

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 20 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  Dave Jones (@eevblog) reported 21 minutes ago

  Now tweeting from my lab machine again with very basic Optus 5G internet. Will have to upload video and stuff from home, but otherwise I'm kinda functional again. No idea when NBN/Telstra will restore the connection, it's been 3 days already so I assume it's very bad. Today is Sunday and tomorrow is another public holiday.

• 
  Con! (@c0n_AU) reported 22 minutes ago

  @electricfuture5 Good charger. WiFi would help because there’s piss poor Optus coverage making use of the Tesla or Kia apps hard.

• 
  Joel (@joelmuzz) reported 24 minutes ago

  @shadowfan198 Simply use VPN. Aus service providers have to keep logs of all your metadata, one day that is all going to leak (most likely Optus) and go on public record forever.

• 
  Jayden (@Ballzzzz16) reported 29 minutes ago

  @Telstra no internet or 5g in my area since very early Saturday morning, called up support and your support doesn’t even know there is a problem and can’t give general timeframe for a fix, beyond a joke @Optus might be getting some new customers very soon