Optus outages and service status in Kununurra, Western Australia

Problems in the last 24 hours in Kununurra, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kununurra, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Jones (@eevblog) reported 1 minute ago

  I'm currently running a backup SIM in my phone. The number has never been put online, anywhere. And yet I got two spam calls today. That ain't a bot dialing random numbers. The number was recently transferred from Optus to Dodo. My number leaked out somewhere, how?

• 
  West Ham Fans Australia (@WHUdownunder) reported 5 minutes ago

  @villaminium They were absolutely fleecing us towards the end of that spill though… Had a mate who worked at Optus and he said there was hundreds of British customers who were only with them for the football package. Seemed an insanely stupid deal to let go of imo

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 8 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  Peter Colbert (@PeterJColbert) reported 9 minutes ago

  @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  Optus (@Optus) reported 13 minutes ago

  @KalliopiOlympou Hi Weerona, so that we are on the same page, are you facing issues with your Optus home internet connection or streaming the match in general? As we are not broadcasting the FIFA World cup anymore. We don't have the broadcasting rights. If your internet is working fine and it is a streaming issue then you will have to contact SBS or the broadcaster. On the other hand if your are facing issues with your Optus home internet connection, then please send us a direct message with the details to proceed. Kartik

• 
  _jbw41 (@jbw411) reported 14 minutes ago

  Contender for worst advantage call of all time at Optus

• 
  dexq (@qexdval) reported 19 minutes ago

  Tech illiterate idiots in this comment section is insane, if ur still getting low internet speeds with nbn installed ur likely not asking for the fttp upgrade which is free and ur paying the same per month sometimes even cheaper then ur avg fttn ect with deals, yes sometimes u cant get fttp installed but cases are slim and u only ever have to pay if ur 1. Getting business grade lines (which u wont need for the avg household) 2. If they have to actually install the lines which if u have pre existing lines then ur fine and wont need to pay which is the case for most, As for wifi its only really a user issue so many things can can contribute to a bad wifi connection Like Bad routers Damaged lines Interference (usually if u have ur router lined with a stud in the wall can contribute to this) but microwaves and emf interference can cause a bad wifi connection Some routers just need a simple setup properly rather then it being just default IF you’re internet provider says anything like ur ineligible immediately ask for a technician to come out and look as the internet provider company’s themselves don’t have the technology to see if you’re ineligible or not they might say they do but at best they only have surface level ****, my first 2/3 calls to the internet company’s themselves were “you’re ineligible” the 4th I asked for a technician to atleast have a look and he said and in quotes “this is piss easy to install what where they even telling you” they then relayed that to them and got this (photo attached) within the next couple of days with the fibre installed And I’ll add my circumstances which is why I think most will not have any issues • I live in ******** nowhere with a avg of 2/5k people with a outdated tower for the town • the house I’m currently in is roughly 80+ years old as far as I know it got built in 1945 (yes it did get re modernised but like surface level **** like up to date stove and redone walls and paint obviously) no rewiring Yes we got ****** by abbot so we had to deal with **** company’s like Telstra Optus selling a fttn scam for probably more than enough time but we have had fibre implementations for a while now so the wifi/internet connection excuse just isn’t there anymore maybe at the start but we are pretty close to having most of Australia on fttp or atleast attempting We are in no way as good as NZs and USAs fibre implementations but you should be getting perfectly fine wifi and speeds for the avg homes use no matter what you do and if u work from home and do any data transfer work.

• 
  💥Dr Robb 🎓Social conscience? Follow me. No MAGA (@robb_j_m) reported 20 minutes ago

  I'm paying about $100/month for Optus/NBN, and lose connection at least twice a week for a few hours. Today I got a text from Optus saying that they're trying, apparently so far unsuccessfully, to fix what they helpfully called fault 754885. Anyone know what on earth this?

• 
  Mike Smith (@Dog_Meat_Man) reported 23 minutes ago

  @TVTV494601 @OliverTrenchard Things can be free and still be awful. Back when Optus sport had the rights their app was great. You’d happily pay the $15 because it was a good service.

• 
  Jordan Wardle (@JordanWardle5) reported 24 minutes ago

  @theinfradev @ruicharadrius I'm not revising history. The plan was fttp everywhere, with Telstra and optus copper being bought out to move them to the NBN. The copper was never going to be used for the NBN. Look at the Telstra definitive agreements from 2011.