Optus Outage Report in Kununurra, Wyndham-East Kimberley, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Kununurra, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kununurra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Mya Cubitt She/her
(@MyaCubitt) reported
@tonymy01 @Optus Oh lucky! Mine won’t do anything w/o wifi once roaming ceases. But even then, it took nearly 3hrs for them to respond & reset today. This does seem to be an issue for many travellers. If it wasn’t going to cause massive issues, I wld have abandoned @Optus for local sim days ago.
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dermot m
(@hoops2167) reported
@Optus hi I have just been on to your customer service team on your app with a payment query,was passed to 2 different people and they couldn't assist me, one thought it ok to try & sell me a product despite not helping,when I pointed out this was unprofessional they ignored me.
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JY Sibert / Daevid Xanaetos @ FFXIV Tonberry
(@Crimotaku) reported
In the past my Optus services (AU) on social media, website/FB/twitter tends to get things corrected/completed within 24 hours. Let's see how long Digi takes. I am expecting them to fix their system and delete me from their mailing list and bill the right person.
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Tony
(@bonitoclub) reported
from
Melbourne, State of Victoria
@Optus hi, any word on when the internet outage affecting Northcote Vic will be fixed? It's been down since about 2 o'clock.
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Umesh and Hayley
(@umeshnHayley) reported
@Optus providing wrong information whilst selling a new plan and when you receive the plan, all the info given was wrong. Customer care people don’t care and play the blame game. Absolutely shocked by the pathetic service. Might have to lodge a complaint to ombudsman
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DK
(@DkRanay) reported
Optarse have apparently fixed my account now…except what they’ve actually done is completely **** it up. @Optus I’m coming for you
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Ben Parker
(@w00kiee77) reported
@I_am_romey @Optus Yeah, I had way too many years dealing with these jokers... I reckon I'm on some of their "this phone call is being recorded" training calls as I give them a chance for good customer service, but they always failed me lol
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Naughtyspice
(@Spicemarket17) reported
@Optus hi Optus I’ve now been on hold for over 1hour & 20mins. trying to get onto technical support for our home internet service which has had no connection all day. #toolong #employesomeone #getyashittogether
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💧Dead Parrot Society (parody)
(@MyFirstCousin) reported
Optus in its 4G wireless home internet advertisements indicate it is not available at my address. I've been using it for the last 2 years and the speed is typically 50 to 70 Mb/sec which is not bad for it being unavailable.
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Tony Hasselhoff
(@tonymy01) reported
@fairy196213483 @Optus Same issue, I like the initial response in the DM "we have noticed a small minority group who have had this problem"... maybe this is the problem, because I suspect it is ALL who are roaming, not a "small minority". Optus would be lucky to notice a tree in a forest I think.