Optus outages and service status in Margaret River, Western Australia

Problems in the last 24 hours in Margaret River, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Margaret River, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Reardon (@WayneReardon) reported 1 minute ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Max Thum (@maxxthum) reported 2 minutes ago

  Also, fix your inferior network @Optus. But knowing them, blame the end user. One whole hour and no connection.

• 
  Con! (@c0n_AU) reported 3 minutes ago

  @electricfuture5 Good charger. WiFi would help because there’s piss poor Optus coverage making use of the Tesla or Kia apps hard.

• 
  Hut (@104hutsona) reported 4 minutes ago

  @michaelje @Teh_Jkr @Optus If their data usage is not increasing they do not cost more to service they cost almost nothing

• 
  glitch_sun (@glitchsun_) reported 5 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Optus Help (@optus_help) reported 12 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  /. Gwynne (@gwynne007) reported 14 minutes ago

  @Trev__Says @susan_taylor07 @cjoye None of them would have been profit making assets. Telstra would have been a big slow behemoth that got pants’d by Optus and Vodafone. Our gas wouldn’t have been developed - it took 15 years from sale to production. And we would have been paying huge amounts of interest.

• 
  Francis McF (@FrancisMcF1O) reported 14 minutes ago

  Working in regional NSW today and only @Telstra users could make calls. Optus: no signal. Vodafone: non‑existent. 2026 and we still don’t have a shared rural network? When one telco holds all the coverage, it’s not a choice - it’s a monopoly. #WakeUpAustralia #NannyStateNSW

• 
  Roh 🇦🇺 📡 💻 (@realrohbags) reported 15 minutes ago

  @Rusken__ @Teh_Jkr @Optus Prepaid is just as bad! The cheapest prepaid sim on Belong is now $34, there are no $10 p/m plans anymore.

• 
  mark macca 🐅🐅🏆 (@mcdonellaussie) reported 16 minutes ago

  @Optus @alexblair_1 First thing I would check is Alex on Kayo or Foxtel? Everyone complains about Kayo I constantly have issues with Foxtel through the internet continuously buffering while my download speeds are in the 80s!