Optus Outage Report in Pemberton, Manjimup, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Pemberton, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pemberton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Arvanitopoulos
(@HelenArvan) reported
@PSyvret Never really saw Qantas other than and old out dated airline, Telecom yes until Optus came along and was again an outdated dinosaur, CBA - never banked with them and Holden probably the only one. No one really trusted them - it's the only companies that existed. Move along.
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Daniel
(@N860CR) reported
@Optus Absolute waste of my valuable time. 5 hours and 10 different contractor staff who have absolutely no idea what they’re doing. This is what happens when you subcontract all of your customer support functions to the lowest bidder. Disgraceful!
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Jay Peeterman
(@JayPeeterman) reported
@LauncestonStorm @Optus I gave them every chance to fix it and got nada. Biggest downfall was contacting them on Friday afternoon of round 23 SuperCoach when I was about to win it and to be told to call back on Monday.went through all the troubleshooting
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Jay Peeterman
(@JayPeeterman) reported
@OfficialWOOF @Optus That’s all I need just some customer service. Yep it disappears for a week at a time. Including round 23 🙄🔫
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malin
(@itsmalinyall) reported
@Optus Like I'm with Telstra now? Why am I being charged $30 for a service that's not even active?
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Official WOOF
(@OfficialWOOF) reported
@JayPeeterman @Optus You're not going to get it from Telstra/Optus, they're not focused on the customer and their customer service experience is an automated sham of an effort. Customer Service matters and it became clear its not a high enough priority for them.
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Daniel
(@N860CR) reported
@Optus Yeah I’ve done that. Heard nothing. Wasted hours of my time with your staff and now today receive another call and txt regarding the “order” that the fraudster has placed. Do you support crime? Or are your systems just so awful you can’t manage it?
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Nachi
(@nachiniesta) reported
@AjSeesGhosts Wtf is an Optus
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Erin
(@erin_276) reported
@Optus Had no nbn service in 3190 since last night. Your site says it’s ‘under investigation’. Any idea how long the investigation will take? I’m having to use my Telstra mobile as a hotspot to get any work done..
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Danijel
(@danofage) reported
I’ve spent 6+ hours on the phone with @Optus since Thursday pleading for a simple relocation. Only for them to disconnect my internet and generate a new order after insisting on several occasions that I will not be without. 👏🏼 bravo. Customer service on a whole new level.