Optus outages and service status in Pemberton, Western Australia

Problems in the last 24 hours in Pemberton, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pemberton, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kath (@Kathblue) reported 2 minutes ago

  Screw you @Optus. Putting my plan up again and trying to make it sound better by giving me more data. I don’t use the data I have now. I’ve moved providers so no longer a customer.

• 
  JasMina (@JasminaCv) reported 4 minutes ago

  @Optus you are the WORST f*kn network EVER!!!

• 
  Gerald Dabbles (@dabblebutz) reported 4 minutes ago

  @Telstra @Optus @optus_help can we please get support for RCS messaging on iPhones?!?!? The rest of the world supports it and Australians are missing out! 😭

• 
  Kath (@Kathblue) reported 5 minutes ago

  @MattM_78 @optus_help Will be interesting to see what they can offer. I got nothing the last time and when I was wanting to upgrade my phone was told I couldn’t have a cheaper plan as it was only for new customers. I’ve left and gone elsewhere. Just waiting to activate my new SIM so I can cancel Optus

• 
  Mike (@stocksworldbull) reported 5 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  💧Jenny White (@jennywhite38) reported 5 minutes ago

  @optus_help So much palaver to have to re-enter WiFi password etc Everything is set to WiFi but still no joy with connection for small or calls. Poor service considering optus is always doing upgrades/maintenance constantly. Get sick of no service

• 
  AussiEx.au (@aussiExau) reported 10 minutes ago

  Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

• 
  Optus Help (@optus_help) reported 11 minutes ago

  @Dunhacking @Optus Hi there, we're sorry to hear you're experiencing issues with paying your bill and for the runaround experience trying to sort this. Please send us a DM, so we can take a look and investigate further. -Enku

• 
  Nick (@_nicks_tweets) reported 12 minutes ago

  @Optus I’m not having issues activating my eSIM. I already have a eSIM with you. I want to buy a secondary number sim and cannot enter my OTP once it is sent via email. It also seems like there is a issue on your end with getting OTPs via email as it has taken over 10 minutes to arrive

• 
  Jeff Murray (@GeminiJ13) reported 13 minutes ago

  @eevblog Maybe Optus doesn't want you to leave and stop paying them, even if they are related to the network? I can only assume here that Dodo is less expensive than Optus, and that is the reason for you wanting to migrate.