Optus outages and service status in Pemberton, Western Australia

Problems in the last 24 hours in Pemberton, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pemberton, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richie_Night Owl (@richardmelb05) reported 7 minutes ago

  Our @optus NBN internet/Phone service problem has been fixed. My mother can watch online movies and music videos on youtube. The internet is her only source of entertainment

• 
  Peter 🏊🏼🚲🏃🏻 (@Ironman_peter) reported 8 minutes ago

  @FranMooMoo If a business or a surface does not have a backup alternative to everything then they are the problem. Thanks have backup lines maybe Telstra with primary Tpg with a backup. Same with 000. Might have the primary line with Telstra and a backup line with Optus or a WhatsApp #

• 
  Emma’s Last Stand (@EmmasLastStand) reported 9 minutes ago

  Millions of Australians may have had data accessed by “hackers” after Origin Energy confirmed it is investigating a cybersecurity incident. It could be one of the biggest “cyberattacks” Australia has faced following similar strikes on Optus, Medibank and Qantas. Most of the cyber “hacks” on Australian companies have actually been leaks due to incompetent, lazy IT staff—Origin received and email from the “hacker” but because said hacker didn’t reply to questions from Origin, the company pretended it didn’t happen until the hacker contacted the median. As I said, incompetent lazy IT staff.

• 
  daytona (@daytona7th) reported 14 minutes ago

  @tim_blee You would think that if you relied on the mobile network to receive payments then you would have a backup should the particular network fail. Maybe have an Optus or Vodafone SIM card handy or re-route your payment system to the NBN? No sympathy for unprepared businesses.

• 
  Optus (@Optus) reported 14 minutes ago

  @iisancs Hi Isan, we're sorry to hear you're experiencing issues with your internet connection in spite of paying your monthly Optus bill. Please send us a DM with your full service address and your internet type, so we can take a look and investigate further. -Enku

• 
  SadzysSingles (@SadzysSingles) reported 15 minutes ago

  @DelloPicks Worth noting he has only missed 14 at Optus once this season as is, which was probably a career worst game.

• 
  Ban-Foo Leong (@BanFoo_) reported 21 minutes ago

  @Optus This morning, just after 11am, I noticed that my @Optus @NBN_Australia connection stopped working, resulting in no internet or telephone service. I’m located in the Inner West Sydney area. Is this an unscheduled outage. What is going on? This is so frustrating!

• 
  Peter Lewis (@Peter_Lewis747) reported 25 minutes ago

  @theheraldsun Telstra’s outage affected many states but Victoria’s train network was most affected. Why more than other states? State government stuff up. Optus has had outages too so you shouldn’t be fully reliant on these telcos.

• 
  James Bernard 🇦🇺✝️☕🎸 (@jamesabernard) reported 25 minutes ago

  Telstra network issues rumble on in qld. Messages delayed Calls dropped. How's Optus & Vodaphone doing?

• 
  Jeremy (@jez99) reported 25 minutes ago

  What an absolute joke from Telstra today. Changed companies to them from Optus over their outage a few years ago and it still happens. Had no connection all morning.