Optus outages and service status in Pemberton, Western Australia

Problems in the last 24 hours in Pemberton, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Pemberton, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

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  Soundwave | Streamer (@ItsSoundwaveTTV) reported 46 seconds ago

  @Optus Fix your NBN you ******* suck dude

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  Stuart (@Stewie8t) reported 2 minutes ago

  @JimThom90458694 Just as with the Optus and other high profile hacks, it is our stupid 🇦🇺 government that insists on comprehensive customer data being retained for two or three years rather than being collected and retained for only as long as it takes to confirm the account, a couple of months.

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  Robot Cave (@RobotCaveCom) reported 4 minutes ago

  Orbital robotics is quietly becoming a real commercial business, not a DARPA demo. Northrop's Mission Robotic Vehicle just launched on a Falcon 9 with two robotic arms and three detachable Mission Extension Pods. In 2027, it will autonomously dock with the Optus satellite at ~27,000 miles up and bolt on a pod to extend its life by 6 years. The Optus bird launched in 2009, designed for 15 years. It's not broken. It just needs propellant. That's the whole thesis here. The business model shift is what stands out. Operators buy and own the MEPs permanently attached to their spacecraft. That frees the MRV to keep servicing other vehicles, more like a mobile repair truck than a dedicated tug. Two MEVs have already delivered 10 years of combined life extension across three customers. The unit economics are starting to close. Autonomous proximity ops at GEO velocities, with no margin for error, is the hard part. Does the MRV's dual-arm approach give it enough dexterity to handle satellites it wasn't originally designed to service?

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  SWANNY 🔺 (@swandogs) reported 6 minutes ago

  Been cooked in data breaches with my own goverment and Optus telco in Aus but didn’t expect this Never again

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  Mian Ijaz Rabbani (@ijaz2021) reported 6 minutes ago

  @aamir_ibrahim01 @JensenHuang Australia switched off its 3G network in 2024 and Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive standard replies, to no avail. Please liaise Singtel/Optus to restore Jazz IR in Australia.

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  Jay C 🟣⚓⚪ (@lolgasem) reported 6 minutes ago

  @JordanTHFCFFC Optus stadium is so **** to get to/from

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  J Labs (@jnj_pro) reported 10 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

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  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 11 minutes ago

  @KateBartlett34 @freopics_ @freodockers I think it will be more about the ladder for them especially with Tex playing away from home but either way I never think any game is a given. We do not have to win it but I hope we keep our Optus record alive for sure.

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  Optus (@Optus) reported 13 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  The Truth Always Wins (@TTAlwaysWins) reported 15 minutes ago

  @LCHF_Matt I had this same NBN box when I was with Optus internet. I got rid of it when I changed to full fibre with Aussie BB. I hated Optus, but I have to say, the NBN box itself never failed in all the years I had it. Will be interested to hear how you go with Starlink