Optus outages and service status in Moonta Bay, South Australia

Problems in the last 24 hours in Moonta Bay, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Moonta Bay, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

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  Millin Bear+FSD helping you profit from AI (@MillinBear) reported 1 minute ago

  I am too lazy to proof read and edit the below from grok, we had a chat in the car and below is the direct output for a post from grok, 85% my intent but could use some polish… (it gave me 3x image prompts, images from grok attached are also not proofed.) - enjoy: Why Starlink Roam Falls Flat in Australia (And How to Fix It) Honest opinion: Starlink Roam is brilliant on paper—$80 a month for 100GB priority data, perfect for caravans, motorhomes, or pros working on the go in the outback. But in reality? It’s poop for mobile use. Australia’s endless trees, dense bushland, and tunnels (think Bruce Highway or any regional drive) block the line-of-sight to satellites constantly. You’re crawling along at zero bars half the time, burning data elsewhere or offline entirely. Great for static campsites, useless in motion. The glaring hardware oversight: No LTE/cellular failover. Starlink Mini (or next-gen) should’ve shipped with an eSIM slot for Australian carriers like Telstra or Optus. When sats fail, auto-switch to 4G/5G local network as a hotspot—seamless, like your phone. Caveat: ACMA spectrum rules (IMT bands for terrestrial mobile) might need carrier partnerships, but it’s doable—Telstra/Optus already partner with Starlink for direct-to-device sat-to-phone using those bands. NBN fixed-wireless modems do exactly this: SIM failover when fibre/cable drops, approved under existing regs. If it’s green for NBN, it should be for Starlink Roam. Pricing fix for AU market: Base $19 add-on for up to 10% cellular failover (10GB on the $80 plan), covering Starlink’s wholesale data costs. Double to $38 for 100% cellular option if you’re in eternal tree hell. Keeps it affordable, competitive with eSIM hotspots, and actually usable. Starlink, take notes—Gen3 Mini or beyond, make it hybrid. Aussie travellers deserve better. What do you reckon? Roll it out! [Image 1: Insert here after intro] Grok prompt: Photorealistic image of a Tesla Model Y parked under dense Australian eucalyptus trees in outback Queensland, with a Starlink Mini dish on the roof struggling for signal—show obstructed sky view, frustrated driver checking phone, red dust road nearby.

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  DamagedByDan (@DamagedByDan) reported 1 minute ago

  @optus 4G collapsed along Dynon Road, Footscray, as per usual ever since 5G started. Can’t even watch cable news. Before 5G used to get 70mbps up and down, now 4g average about 10Mbps dn (tonight even less) and about 1 to 3 up. How is allowed?

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  KatyCatJess (@Katy_Cat_Jessie) reported 2 minutes ago

  @Optus told me i could have s refund on my nbn bill after i told them i was going to ACCC and then conveniently the chat got disconnected (my mobile service also with optus. cant wait to be finished on that contract!) then its off to literally any other provider

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  WestralianOrtho (@WestralianOrtho) reported 4 minutes ago

  @InTheMixer_FM The problem in Perth is HBF stadium is shite and we don't have our own version of CommBank or Ammi Park so any major rectangular event defaults to Optus statium which is a terrible stadium for rectangular field sports.

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  Sriram Narayanarao (@Sriramcse31) reported 4 minutes ago

  Customer care asked me to recharge roaming packs, validity packs, and top-ups, but none work because the SIM cannot connect to any network here (Telstra, Optus, Vodafone AU).

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  Damian Campagna (@DCampagna13) reported 6 minutes ago

  @StevoMedia Next we will be playing Essendon Collingwood at Optus Stadium on ANZAC Day. What a stupid idea, the showdown should actually be played as either the curtain raiser or the closing game to Gather Round.

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  Optus Help (@optus_help) reported 7 minutes ago

  @Col__22 No worries, Colin. We only have the Optus Device Checker link I provided above. If you were wanting to look at other Network Providers, you would have to do so via their own websites or through the AMTA website - Joel

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  Bradley William (@_BradleyWilliam) reported 7 minutes ago

  @lozza929406 @outbreezyWC Optus is booked for the duration of the Asian Cup, despite no more games being planned for the ground. SA has the cricket on at Adelaide Oval so it's out. Sucks but just venue availability 😒

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  🌵 (@macar0n55) reported 8 minutes ago

  i am founder of the protect and respect all customer service workers club BUT OPTUS CUSTOMER SERVICE ACTUALLY NEED TO JUST GIVE UP

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  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 13 minutes ago

  @Optus Been over an hour now… Great to see how a 20+ year customer is treated. At this rate I may as well just save my time and go with another provider.