Optus Outage Report in Stirling, Adelaide Hills, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Stirling, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Stirling, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (30%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Stirling, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Total Blackout | 11 days ago |
|
Adelaide
|
Phone | 12 days ago |
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Adelaide
|
Phone | 18 days ago |
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Adelaide
|
Internet | 25 days ago |
|
Adelaide
|
Internet | 26 days ago |
|
Adelaide
|
Phone | 27 days ago |
Community Discussion
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Optus Issues Reports Near Stirling, South Australia
Latest outage, problems and issue reports in Stirling and nearby locations:
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow
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stratEG by wade (@stratEGbywade) reported from Adelaide, South Australia@Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Paul Mizzi (@returnofsmith) reported from Adelaide, South AustraliaThanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Teresa LaRocca (@effielarocca) reported from Adelaide, South Australia@Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Weng Wong (@wengywong) reported from Adelaide, South Australia@TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service
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Susie 🌹 (@suechook) reported from Adelaide, South Australia@Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund
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Weng Wong (@wengywong) reported from Adelaide, South AustraliaBeen with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time
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John J Girvan (@johnjgirvan) reported from Adelaide, South AustraliaOptus now send videos in their email to help you understand your bill #sloptus
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.
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Sian Walden (@sian_walden) reported from Adelaide, South Australia@alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South AustraliaAsked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Nadia Zainuddin (@Dr_NadZ) reported@Optus We are only with you because you secured a monopoly on the EPL. I don’t have the energy, the time or the desire to argue with you about how YOU should provide your BASIC SERVICE. Your advice was that the work would be completed 23 August but this has not been extended to 5 Sept.
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Rob Nairn (@JigsawPost) reportedHi @digitalpigeon, any suggestions about slow uploads? I’m Australian based and my ISP is Optus. My max upload is 40Mpbs, but my uploads seem to max out at about 25Mbps. No idea where the bottleneck may be.
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Dr Nadia Zainuddin (@Dr_NadZ) reported@Optus Doing upgrading at this time was the stupidest idea EVER. The internet was working fine before and now it’s not. YOU give my husband a job after he loses this one because he can’t work from home because you insist on doing upgrading works, interrupting our service. Fed up.
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Shan (@thisIsShantanu) reported@Optus you had one job to bill me correctly and when you couldn't do that, you make your agents call me late at night to threaten me so that I can't complain on your message app? Worst and most unprofessional customer service experience. #customerreview #badservice
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Elizabeth Saunders 👩🏼🔬 (@E_R_Saunders) reported@Optus @optus it's been half an hour on chat and all they said was I'm being transferred. Please help.
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louise lee boondall 27th til 29th (@yourgirllouise) reported@sheisgeorgia Optus was down for me few weeks ago. Change your SIM card was my problem
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🤖🐎DebG ✳✳ (@debg97) reported@RobertArnol I donate data through Optus Rob. Unfortunately I don't get a say on where it goes otherwise I'd send some your way. Wish you'd let us help with a few $$. 🙌🏻
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__theresah (@__theresah) reportedCan @Optus please fix this internet problem? lol.
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Tom Atkinson (@Tommy_A7) reportedBledisloe cup cancelled in Perth sucks. Positive it frees up Optus for an AFL final
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Christopher Robin (@ChristyJanette) reported@Optus I’ve been decent, I’ve waited patiently, I’ve been given the worst attitude by your technical team and yet nothings been done. I just want help and I was promised a call back and it’s been longer than I was told it would be. Fix it or the accc will.