Optus Outage Report in Teatree Gully, Tea Tree Gully, South Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Teatree Gully, South Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Teatree Gully, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (37%)
- Phone (30%)
- E-mail (15%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Live Outage Map Near Teatree Gully, South Australia
The most recent Optus outage reports came from the following cities: Adelaide.
| City | Problem Type | Report Time |
|---|---|---|
 Adelaide
|
Total Blackout | 7 days ago |
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Adelaide
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Phone | 8 days ago |
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Adelaide
|
Phone | 14 days ago |
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Adelaide
|
Internet | 21 days ago |
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Adelaide
|
Internet | 22 days ago |
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Adelaide
|
Phone | 23 days ago |
Community Discussion
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Optus Issues Reports Near Teatree Gully, South Australia
Latest outage, problems and issue reports in Teatree Gully and nearby locations:
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Ahmed Shaheem (@Ashaheem) reported from Adelaide, South Australia@Telstra Just DM you. Hope you can provide me the information I need to port my number to Optus. After many years with Telstra I have decided to find another provider due to poor service.
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Christian Verdicchio (@c_verdicchio) reported from Adelaide, South Australia@Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South AustraliaAsked @Optus a simple question via their message system in their APP. The ‘chat person’ asked to give him/her a minute to look up details. 37 min later she will ‘just be a minute’. WTF? Don’t worry about it FFS
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South AustraliaHey @Optus your complaints process is broken. Made a complaint online on 24 Feb. The response was someone would contact me within 2 bus days. SMS from Nathaniel an ‘Expert’ in the customer resolution team on day 2 saying he’d make contact within another 2 bus days. Crickets since
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ChelseaFC Adelaide (@ChelseaFCOwner) reported from Adelaide, South AustraliaCommentary on Optus TV was so anti Chelsea.... they continually bagged our fans and talked @chelseafc down.
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Roy (@saroadie) reported from Adelaide, South Australia@Optus no reported outages in my area but going into the 10th hour with no internet or mobile service ? Do you have an update
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism
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Rob Scriva (@rovingrob) reported from Adelaide, South AustraliaIs the Optus network cooked in Adelaide? So slow. Can’t even checkin
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Sir Dave 'Cruedevil' (@Cruedevil) reported from Adelaide, South Australia@JackJaeger7 @Optus Maybe get ya cable in the roof replaced. Some houses have old copper caballing that is crappy for NBN. As soon as I replaced mine with Cat6 not a problem. Cost about $250 installed from Mr Telco!
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.
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Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, South Australia@AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)
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John J Girvan (@johnjgirvan) reported from Adelaide, South AustraliaOptus now send videos in their email to help you understand your bill #sloptus
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Treble Sketch (Want Desktop Assist? Check profile) (@ILM126) reported from Adelaide, South Australia@GamersNexus @HardwareUnboxed Though I've got mine on a special early-bird deal, pay 30AUD for like 55GB per month. Though am using the Optus network so it's usually congested during the day and only get 50/20Mbps with my S10+ in the middle of the night xD Which is the same speed as my NBN :P
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Brendan Cullen (@bcullen76) reported from Adelaide, South AustraliaGenerally I don't mind Optus sport for football but I have never really taken to Mark Schwarzer. Just think he talks ****!
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natasha alexandra w (@nartazartaz) reported from Adelaide, South Australia@Optus how long does it take to upgrade a network tower ? It’s been weeks and I’ve been paying for no 4G wifi/internet?!! Let alone WFH has been difficult….
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A/Prof Grant Davies (@GrantTDavies) reported from Adelaide, South Australia@Optus Yes please. I have moved into a development that does not have nbn but has opticomm so I can’t sign on to Optus broadband. I have been a customer for around 2 decades and want to retain my email account. Is there a way to retain it?
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Weng Wong (@wengywong) reported from Adelaide, South Australia@Optus I am unable to make outbound calls, when will this issue be resolved please?
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christopher maland (@ABlueSkyandaCoo) reported from Adelaide, South Australia@Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit
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Dr Nick Tellis (@drnicktellis) reported from Adelaide, South Australia@NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus
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Shahzad Siddique (@EngrMShehzad) reported from Adelaide, South AustraliaI’m not impressed by @Optus services. I wanna cancel the plan.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Breaking Bread (@ERN_Malleyscrub) reported@ianbfarquhar @astrowisdom777 Maybe Optus sells the customer information? Who knows?
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Andrew (@AndrewPatrick_) reported@Acting_Alone @Optus I’m talking specifically about frontline retail staff. Not contact centres. Dealing with aggressive people face to face is difficult to deal with. It’s not their fault their company made a royal **** up.
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Acting Alone (@Acting_Alone) reported@AndrewPatrick_ @Optus On the contrary, Optus staff have been quite rude, and very dismissive toward me when I've contacted them about the email I got confirming my ID and drivers licence details were stolen.
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Daniel Cohen (@Fishman_Dan) reported@norfer40 @agarner Optus allowed an “API” - a doorway into their customer data without checking who was on the other side. API’s are used to connect data to systems all the time, that isn’t the issue. They approved one that shouldn’t have been - they opened the door. Definitely not a hack.
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Karate Warrior II (@me_dc) reported@RowdyAndTed It’s probably a subscription based service, which while good for you, should be paid for by Optus, but I doubt that will ever happen
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Sharon Lee (@SBJSMum) reportedHaven't been an Optus customer since 2018 so wondering why my information wasn't archived? I told them at the time that I was not likely to ever be a customer again.
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James Cridland (@JamesCridland) reportedWhat’s “nice” about the @optus hack is that, as a past but not present customer, there’s no way for me to get in touch to ask for what personal data they have: they require me to use their chat service which isn’t available to lapsed customers (even though I can still log in).
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Jeffry (@Jeffry23470726) reported@MadsMelbourne @Optus How you still got hacked if you not a customer anymore doesn't make sense
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Turquoise Bear (@turquoisebbear) reported@ClareONeilMP Optus needs to pay for ongoing credit report monitoring for all affected customers. And clearly set out the dispute resolution and compensation process for any loss. And frankly, people need a direct right of action for privacy breaches as has been recommended but not legislated.
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James Cridland (@JamesCridland) reportedOptus say “If you believe your account has been compromised, you can contact us on My @Optus app”, but that’s not possible if you’re a former customer. So, I’ve no idea what ID data they have of mine on record. :shrug: