Optus outages and service status in Toodyay, Western Australia

Problems in the last 24 hours in Toodyay, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Toodyay, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amber | Uber The Yurr (@Uberstooks) reported 2 minutes ago

  Imagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.

• 
  TrueAussieMum (@aussiemum30) reported 3 minutes ago

  @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

• 
  Heidi (@HBoo71) reported 5 minutes ago

  @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!

• 
  Susanna De Bari (@Bari1De) reported 9 minutes ago

  @blu_boys @Optus My email provider put their cost up by 50%. I submitted a complaint to the Ombudsman and Consumer Protection. Best they could suggest is to change providers. Have they even tried changing an email address?

• 
  Dread Pirate Grimm🇦🇺✝️ (@Gizzmo4141) reported 10 minutes ago

  @lordlaw92 Landlines still exist, just nobody uses them so people stopped paying for the Service. I mean 'why pay for home phone and mobile?' as with most things in society people simply don't expect things once established to ever fail. It's why optus and telstra are strung out atm.

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 15 minutes ago

  @jazzpk Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.

• 
  Ajax (@uShadow51) reported 16 minutes ago

  4/5 Then September 2025: a 14-hour outage, 75% of Triple Zero calls failing, 4 people dead. Optus is now Australia's most distrusted brand. The coding error was the start, not the story.

• 
  Optus (@Optus) reported 16 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  Zecoshi🛡️ (@Zecoshi) reported 19 minutes ago

  Does everyone know you can dumb down the Claude model to get around prompt restraints in Optus and above yeah ?

• 
  Mian Ijaz Rabbani (@ijaz2021) reported 21 minutes ago

  Australia switched off its 3G network in 2024, since then Jazz IR roaming stopped working in Australia. Community raised it many times with Jazz, to always receive a reply to adjust network settings to no avail. Please talk with Singtel/Optus to restore Jazz IR in Australia.