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Optus

Optus Outage Report in Toodyay, Western Australia

Why is my Optus service not working?

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Toodyay, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Toodyay, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LilySunday
    Lily Sunday (@LilySunday) reported

    I can not express how frustrating Optus customer service is to deal with. Sales area goes smoothly - trying to get the contracted service (internet) delivered is a nightmare. Days on calls and Chat, hung up on. 1300 AND Chat told me there is NO complaints mechanism. @Optus

  • gregwatts59
    Greg Watts (@gregwatts59) reported

    @stevejco @Optus Yeah not the first time I've enjoyed their "service"

  • JoeGale18
    Joe Gale (@JoeGale18) reported

    @Optus your repeated indifference towards Me re:My pre paid Mble Ph "service" in notifying Me, PRIOR to or UPON THE DAY My Monthly Bill is due prompts Me to make another official Complaint to the TIO. Reception is consistently poor, irratic in My area causing constant disruption

  • Scribe31oz
    Linda Thackeray (@Scribe31oz) reported from Brisbane, Queensland

    @Optus I'm ready to go elsewhere. I am 5 days with barely any phone service because you people decide to do upgrades in the middle of a pandemic where people are advised to stay home.

  • DebsMorton
    Debbie Morton (@DebsMorton) reported

    @Telstra you totally suck at customer service. I have all my services with you and just wanted an eSim but you couldn’t make that happen through message, phone or in person. Walked a few steps to @Optus and it was all done in 10 minutes.

  • familblanc
    💧michael white (@familblanc) reported

    @Optus any chance of our expensive internet in enmore working at night. We took a price increase recently for better service and now it is worse.

  • bennyinhere
    benny (@bennyinhere) reported

    @Optus Waited 1.5 hours to talk to customer service only to be told they couldn’t help and they need to connect me to customer service… lol… another more than 1 hour wait expected now, hooray

  • a2xkim
    a l e x (@a2xkim) reported

    calling optus support makes me want to shoot myself in the head even more than i already do

  • bitter_britt_
    BitterBritt 🎮 (@bitter_britt_) reported

    giving away one free year subscription to my fansly if someone can set up my god damn optus wifi

  • Nail_Drama
    💅Nail Drama (@Nail_Drama) reported

    @Optus please advise on any known issues in Eaglemont VIC 3084. Internet has been unstable for several days. Modem resets are not resolving the issues.