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Optus

Optus Outage Report in Toodyay, Western Australia

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Toodyay, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Toodyay, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Optus

Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • guru_floyd
    Gururaj Baji (@guru_floyd) reported

    @Optus Put in a port request yesterday and not yet ported. Optus chat and customer service is making me go around in circles. Can you help?

  • chrisbradley1
    Chris Bradley (@chrisbradley1) reported

    I hate watching football on @OptusSport so much. I'm sat here with @Optus internet, have shifted the stream quality to low to help, but still buffering issues every 30 seconds or so. Extremley painful viewing experience. I detest watching football through this medium.

  • EtairosFinance
    Paul Cunningham (@EtairosFinance) reported

    The ineptude of @Optus online customer service and then subsequent rudness at their Beenleigh store means only one option available to us: a letter of complaint to the Telecomunication Industry Ombusdman

  • ___ejp___
    Eddy (@___ejp___) reported

    @Optus An issue in Cowes is listed. Several locations on the island have little or no coverage and it has been like that for 3 days.

  • _teeb0
    baebelline. (@_teeb0) reported

    @Optus I upgraded my phone & new SIM card is activated. I can’t send MMS via text for some reason? iMessage is fine though. Any help would be appreciated!

  • imgokz
    Gokul Nath (@imgokz) reported

    From last one week I am facing a problem with @Optus network in my area , not able to make/ receive any calls thanks to @Optus for providing such a nice network to customers, I have tried to reach chat support from their app but the staff didn’t answer my questions and left bingo

  • CraigThorburn05
    Craig Thorburn (@CraigThorburn05) reported

    Optus you really need to lift your customer service game. Five weeks with an issue on my@mobile account and no one wants to fix it.

  • lilzzzza
    Lily 🕊 (@lilzzzza) reported

    @Pdowling95 @Confusedbytech1 It’s lthe exact same argument every year with all the big clubs. But instead of fixing the problem given the amount of money Geelong has, they won’t expand the stadium. If the stadium was at capacity to fit enough seats (such as new Optus Stadium) it’s literally no prob

  • happyboydanny
    Danny T. (@happyboydanny) reported

    @Optus what's happening with the broadband in Potts Point? It has been a Reduced Service for a few days now :(

  • jackie_jade_
    Jackie (@jackie_jade_) reported

    @Optus after spending hours online and on the phone several months ago sorting out billing/contract errors, it's happening again. I can't contact your helpline as it just cuts out and ends the call. I will never go with Optus again