Optus outages and service status in Whyalla, South Australia

Problems in the last 24 hours in Whyalla, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Whyalla, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Satoshi Goy (@satoshigoy) reported 8 minutes ago

  The fact that the emergency AusAlert didn’t reach Optus customers who had no Optus coverage, despite Telstra towers being available, is absurd. An emergency warning system should use any available network to deliver life-saving alerts—not fail because your own carrier is down. In a disaster, network loyalty shouldn’t determine who gets warned. This needs to be fixed before the next emergency.

• 
  tahlia (@endearinglwt) reported 9 minutes ago

  why ******** did optus charge my phone bill TWICE

• 
  Optus (@Optus) reported 10 minutes ago

  @iisancs Hi Isan, we're sorry to hear you're experiencing issues with your internet connection in spite of paying your monthly Optus bill. Please send us a DM with your full service address and your internet type, so we can take a look and investigate further. -Enku

• 
  A ROGAN THING (@adrogdesigns) reported 17 minutes ago

  @iisancs @Optus every two months? mine stops every Two hours, WTF @Optus im tired of this ****, one week will be ok, then next, every two hours it just stops working for for 10 minutes then start again, and its the neighbours having the same issue it s not just me, Dort ya **** out.

• 
  Osman オスマン 🏆20x 🇨🇨🇱🇧🇵🇸🇸🇩🍉 (@ozman024) reported 18 minutes ago

  @khalilkayalKK I had Optus subscription for free because I was an Optus customer

• 
  Dave (@Dave87990998) reported 21 minutes ago

  Like I said outside optus ur game is poor bcoz 90% thi year u played in optus this game shows all weak pts take them work on them even today its not finals ur struggling think finals outside optus today very poor midfield transition and very poor ruck @freodockers

• 
  nicko_316 (@nicko_316) reported 26 minutes ago

  @karavas_alex @BrianJArbuckle 50k of intense support at Optus which configuration isn't too dissimilar to MCG. Freo kicked 100+ in the 2 games at the G. Doesn't phase them mentally. Sat was a rare shootout. A GF doesn't have that level of intense support - 100k v 50k doesn't make a diff.

• 
  Candour (@Candour100) reported 26 minutes ago

  @blu_boys @Optus Boost is by bar the cheapest as you get the full Telstra network. Belong gives you the majority and that serves my girl right as the only considerations would be travelling to remote areas.

• 
  Suey (@sueytweets) reported 27 minutes ago

  @Candour100 @blu_boys @Optus I can confirm this is great! I use it for personal & work I only pay $300 a year upfront per plan so it works out at $25 a month & I never run out of data or calls

• 
  Mark Symons (@SymonsYahoo) reported 29 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.