Optus outages and service status in Whyalla, South Australia

Problems in the last 24 hours in Whyalla, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Whyalla, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

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  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 2 minutes ago

  @eevblog I have both, NBN service stability is far less than Starlink's, so it is my backup. I could probably push traffic through both, did that with Telstra and Optus cable modems back in the day, but Starlink is so fast I haven't needed to bother.

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  Optus Help (@optus_help) reported 3 minutes ago

  @Dunhacking @Optus Hi there, we're sorry to hear you're experiencing issues with paying your bill and for the runaround experience trying to sort this. Please send us a DM, so we can take a look and investigate further. -Enku

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  Weerona Farm (@KalliopiOlympou) reported 7 minutes ago

  @Optus @alexblair_1 Same problem QLD 4520 ... low quality stream and constant buffering ... not happy Optus

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  lucas (@lukyydukes) reported 9 minutes ago

  Of course the bad weather finally hits Perth when the Eagles have a run of Optus Stadium games.

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  AL (@asewell6) reported 12 minutes ago

  @Optus you are most annoyingly difficult business to deal with. 15 years a customer and being treated like joke comedy routine for two days to change an internet plan. Then they ring you after work while driving saying can read the code back from the app.

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  Emily 🍇 CEO of Mineta (@storm13emily) reported 12 minutes ago

  Kayo TV app has to update and it’s not working Optus I’m not happy!

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  Mike Smith (@Dog_Meat_Man) reported 23 minutes ago

  @TVTV494601 @OliverTrenchard Things can be free and still be awful. Back when Optus sport had the rights their app was great. You’d happily pay the $15 because it was a good service.

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  A guy down under (@Fremean) reported 23 minutes ago

  @missrobinson I made Vodafone give me a new customer discount by asking them after 20 years why new customers get better treatment, do I need to switch to Optus for 6 months to come back as a new customer.

• 
  The Content Factory (@tcf_updates) reported 24 minutes ago

  🚨 SINGTEL CUTS CEO PAY AFTER MAJOR NETWORK OUTAGES. Singtel has cut CEO Yuen Kuan Moon’s pay after a year marked by high‑profile network failures in Singapore and Australia. The company’s annual report shows his compensation fell 16.9% to S$6.8 million for the financial year ending March 31. The reduction came even as Singtel posted stronger profits, reflecting the board’s push for accountability after outages disrupted emergency services and affected hundreds of thousands of users. The pay cut follows several serious incidents, including a 14‑hour Optus outage in Australia that hit Triple Zero emergency calls and back‑to‑back disruptions in Singapore that left about 600,000 customers offline. Regulators opened investigations, and Optus accepted all recommendations from an independent review. Singtel says it is focused on restoring trust, improving reliability, and strengthening its operations. The company remains confident about its broader outlook despite regional economic uncertainty.

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  Arnav Sharma 🇦🇺 (@arnavsharma) reported 24 minutes ago

  Optus privacy breach hits 51k White Pages cases; architecture takeaway: enforce zero-trust, data minimisation, and robust access controls to reduce blast radius. Align incident response with ACSC guidance and SOCI Act obligations. #auscyber