Optus outages and service status in Whyalla, South Australia

Problems in the last 24 hours in Whyalla, South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Whyalla, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

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  Danielle Hitch (@DanielleHitch) reported 7 minutes ago

  Update 2: Helped to log into messaging (good). Now I discover the complaint is filed under 'a credit default' - wtf! Called to review plan and get new phone. I'm back to the person that said 'no' this morning. Would be funny if it wasn't so utterly infuriating...@Optus

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  FreoLou⚓🤘🛫⚖️ (@FreoLou) reported 7 minutes ago

  @sorcy79au @freodockers slow internet at Optus so yep lol

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  Ian Clarke (@ianclarkeAU) reported 7 minutes ago

  @BusyTonn Somewhat true. Telecom never had a FTTP plan, but CBDs did have Telstra fibre in the 1990s (after Optus started).

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  SimonW (@LaDolceVita_99) reported 9 minutes ago

  @simonbiddle @taipan168 As much as I defend funding government services, the notion that government run IT will be more reliable than Telstra/Optus is just not believable given the various IT issues we see on a constant basis from Centrelink and who can forget the debacle of the last Census

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  Lyndall Robertson (@lyndall19414) reported 15 minutes ago

  @BonnieLerino123 How absurd Really this is the hill they want to die on ? Common sense after what happened with Optus and NO ONE GAVE A DAMN PEOPLE COULDNT CALL 000 AND DIED THANKYOU SARAH FOR YOUR QUICK ACTION

• 
  Digby’s mum (@CallieBuddy) reported 16 minutes ago

  @externallylaws Can confirm the outage impacted the wilds of NT - where there is no Optus service.

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  Marcus Wong (@aussiewongm) reported 16 minutes ago

  @ILM126 Mo reason you can't have Optus and/or Vodafone service as a backup beside extra cost, through both still manage to **** up in their own way anyway.

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  Casey McGregor (@CaseyMcGregorAu) reported 17 minutes ago

  @borisstephens Firstly, taxes do not fund government spending, critical misconception the establishment perpetuates on purpose to justify austerity. Secondly, you're right to say that just throwing money at problems does not automatically fix anything. You still need competent management and a plan. All nationalisation does at a baseline is remove the profit motive that leads to cutting corners on network maintenance to save money, which is what leads in part to outages like this. And I haven't just proposed renationalisation, I've also proposed using Optus' satellite expertise to create a publicly-owned, privacy-first satellite internet network to challenge Starlink.

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  Optus Help (@optus_help) reported 19 minutes ago

  @Kennedy00766502 Hi Kennedy, sorry to hear you have yet to receive an eSIM to activate your service. I can appreciate that this is not an ideal situation. Did you get an email with additional instructions for downloading your eSIM? Alternatively, have you tried logging in to your My Optus app and going to Account > SIM Management > Activate eSIM and follow the prompts. If the above doesn't seem to work, feel free to send through a DM, so we can confirm a few more details and see what the next best steps are. -Athan

• 
  Chris Smith (@chrissmithonair) reported 23 minutes ago

  @optus_support Hey Optus support I am in a big pickle in France and I have my phone account w u. My phone had a swim and has been dead for a week. Tech in Nice says will never restart. I have a new phone and I need to reactivate my Optus account to upload my Samsung and Google data. But yoh can't connect to a support person in Aust unless u register on the app which demands a phone text to verify!!!! Aghhhhh. I only have internet and no access to Whats App or any of the accounts. Can someone DM to help please