Optus outages and service status in Yanmah, Western Australia

Problems in the last 24 hours in Yanmah, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Yanmah, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Labs (@jnj_pro) reported 2 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  Mark Symons (@SymonsYahoo) reported 6 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  allyann (@me_allyann) reported 6 minutes ago

  @hardenuppete @originenergy They should be forced to pay for credit tracking for each customer that has had their account hacked for 12 months like Optus had to with Equifax.

• 
  Rob (@hkrob) reported 10 minutes ago

  @johnreader @Optus @optus_help An AI bot would be better than most Optus support I've dealt with tbh!

• 
  Optus (@Optus) reported 16 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  ai_sports_predictions (@AISportPredicts) reported 22 minutes ago

  3/ Fremantle v Hawthorn, first qualifying final, Optus Stadium, Thursday 18:10 AWST. Both survive a loss via the double chance, so desperation is not the input. Venue is: Hawthorn has never played a final at Optus.

• 
  Jumbarrawa (@jumbarrawa) reported 22 minutes ago

  It's not like mainstream media dont know about ANY of this. 👇👇 In September 2017, the federal government announced a $50 million investment over seven years in the Cyber Security Cooperative Research Centre (CSCRC). The CEO was Rachael Falk. She led the independent review into the Optus and Medibank cyber breaches. She was appointed by the Minister for Home Affairs to the Expert Advisory Board for Australia’s 2023-2030 Cyber Security Strategy. In February 2025, Falk left the CSCRC to become a partner at Ashurst Risk Advisory—a return to the firm where she had worked as a lawyer in 1998. The CSCRC was not just a research centre. It was a revolving door—a place where a connected insider could build a network, then cash in.

• 
  Geoff (@GeoffPAus) reported 24 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  Optus (@Optus) reported 25 minutes ago

  @William35386289 Hi William, sorry to hear about your Apple iPhone and banking issue with your service provider - Amaysim. While Amaysim does operate on the Optus network, they are a separate provider to us. For any assistance with regard to reconnecting your service or account related enquiries you'll need to contact them directly to proceed - Kartik

• 
  Jason Anders (@Jet_Anders) reported 25 minutes ago

  @Optus @Optus @OptusNewsRoom when I try to dial out it tells me there is insufficient credit to make a call, when I text the balance check number it shows unlimited calls until the end of the day 31/07/2026 and the current time is midday AEST. Would this be a network issue?