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Optus outages and service status in Mummel, New South Wales

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • Optus generated 0 outage signals in the last 24 hours around Mummel, including 0 direct reports.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mummel, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mummel, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Optus

Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterJColbert
    Peter Colbert (@PeterJColbert) reported

    @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

  • optus_help
    Optus Help (@optus_help) reported

    @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

  • ttyoma_
    Tyoma (@ttyoma_) reported

    @luckychappy_ What service provider do you use? Optus be giving me ******* cancer and I'm thinking of switching. I'll just keep whatever you use off the list as well 😭😭🙏

  • Rene_AAG
    René A (@Rene_AAG) reported

    @FranMooMoo This is not Starlink "beating" Optus. Instead, Starlink is providing the satellite infrastructure that allows Optus to offer a more comprehensive service to its customers, particularly those in remote areas who have historically been underserved by traditional mobile networks.

  • x_keepyourbliss
    ⁺˚*・༓☾mulb̶e̶n̶j̶i̶ street☽༓・*˚⁺ | 🌤⛈ (@x_keepyourbliss) reported

    @Collin_G_Wood talk of the statue at Optus being taken down

  • madmike888X
    Madmike (@madmike888X) reported

    @Starlink Internet and mobile services? Optus often down, 000 emergency has cost lives when down. Now it’s Telstra’s turn!!

  • JH_Otway_Ranges
    John Harrison 🇦🇺 🦘 (@JH_Otway_Ranges) reported

    @FranMooMoo I use Optus 5G on my phone with 500gb of data and that feeds my computers indoors, TV etc and it is super fast, up to 350mbs. only problem is they have stuff all 5G towers and most are still 4G only, they just wont upgrade them, I'm in a good area with a good signal.

  • tcf_updates
    The Content Factory (@tcf_updates) reported

    🚨 SINGTEL CUTS CEO PAY AFTER MAJOR NETWORK OUTAGES. Singtel has cut CEO Yuen Kuan Moon’s pay after a year marked by high‑profile network failures in Singapore and Australia. The company’s annual report shows his compensation fell 16.9% to S$6.8 million for the financial year ending March 31. The reduction came even as Singtel posted stronger profits, reflecting the board’s push for accountability after outages disrupted emergency services and affected hundreds of thousands of users. The pay cut follows several serious incidents, including a 14‑hour Optus outage in Australia that hit Triple Zero emergency calls and back‑to‑back disruptions in Singapore that left about 600,000 customers offline. Regulators opened investigations, and Optus accepted all recommendations from an independent review. Singtel says it is focused on restoring trust, improving reliability, and strengthening its operations. The company remains confident about its broader outlook despite regional economic uncertainty.

  • TrooperOz
    Oz Trooper (@TrooperOz) reported

    @Cjsavage696969 @KatieGrace2022 Optus could not cancel the services i wanted to cancel for 2 and half years but could send me a letter telling me small plan goes up by $9 this month. I disconnected 2 services that day due to inept staff and liers. Never composated either!.

  • bujiandme
    Cave Dweller and proud (@bujiandme) reported

    @VoteLewko @Starlink And look who is confusing satellite internet with mobile phone services. Starlink is looking at reselling Optus mobile coverage as Starlink. Not using satellite phone service. It’s written in the article.