Optus outages and service status in Mummel, New South Wales

Problems in the last 24 hours in Mummel, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mummel, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hut (@104hutsona) reported 55 seconds ago

  @michaelje @Teh_Jkr @Optus If their data usage is not increasing they do not cost more to service they cost almost nothing

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  Vivienne Pearson (@VivienneWriter) reported 2 minutes ago

  @Teh_Jkr @Optus I’m paying triple and I hardly use any data. I complained until I got a bill reduction but next week it will be bye bye Optus for me, despite being a customer for decades👋

• 
  Optus Help (@optus_help) reported 4 minutes ago

  @Dunhacking @Optus Hi there, we're sorry to hear you're experiencing issues with paying your bill and for the runaround experience trying to sort this. Please send us a DM, so we can take a look and investigate further. -Enku

• 
  Jesse (@JesseValeri) reported 6 minutes ago

  @Teh_Jkr @Optus Phone plans are the ******* devil. Designed to keep you handing over money. Get a prepaid SIM card and never look back. Watch your wallet grow too.

• 
  Warren (@Wazzels5) reported 8 minutes ago

  @Optus Sorry Tam, not a great response. I have now spoken with a senior person within Optus and emailed the CEO with my complaint along with sending the recorded conversation with your customer service team to him also. I guess you no longer value loyal customers. Gee 24 years.

• 
  AliciaGJ 🖤🤍 (@aliciagjones) reported 9 minutes ago

  Is @Optus internet the worst on the planet?!!!

• 
  Adam Hoskins (@hosko) reported 9 minutes ago

  @TheHolyBoot Please, the American stadiums are light years ahead of ours, optus is the only thing close. Facilities at the SCG are poor.

• 
  Wellnesskoenig 👾 (@mogelonmuskmog) reported 12 minutes ago

  So sad I see we was yesterday 1.86 I was -12% my ton I see but was fomo csuse Optus told we have now leave no war more but anyway my plan was to+-0 change it but so hard man im down 8k more than just 3.800 I see

• 
  Wayne Reardon (@WayneReardon) reported 14 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Gingered Ale (@KerriHoff) reported 16 minutes ago

  @Teh_Jkr @Optus Go to Spintel … same network for $22 a mth which they reduce to $14 for 6 mths for new customers