Optus outages and service status in Mummel, New South Wales

Problems in the last 24 hours in Mummel, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mummel, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EazyT (@TimCunn67668864) reported 9 minutes ago

  @FranMooMoo Optus forced me to upload the lasted software update on my phone or they would remove me from their network. That’s enough for me to opt in with Starlink and opt out of Optus🇦🇺👍

• 
  Emily 🍇 CEO of Mineta (@storm13emily) reported 9 minutes ago

  Kayo TV app has to update and it’s not working Optus I’m not happy!

• 
  ⭑zoe⭑ (@wastethezoe) reported 11 minutes ago

  never wear the stealth kit at optus again what is this curse

• 
  Cunners (@lachy_cunners) reported 12 minutes ago

  @jordy_perry I mean Dogga averages 130 or something stupid like that at Optus against some darn good rucks. Better shout that daicos with a Finn hard tag

• 
  Oz Trooper (@TrooperOz) reported 12 minutes ago

  Pauline can you please also look into telcos and mobile accounts because optus just put small plan up again other day by $9 a month!. I disconnected it, i actually begged to disconnect 2 services apple watch n mobile service. Im really considering disconnection of home internet and anything online subscriptions. Apple keeps taking money out account.government got no department or power to stop nor investigate. Im considering disconnection id save min $1k a month thats aprox $12 k a year. Ill get a phone that calls n txt only n use council internet at library like in past. Ive lived without it before in past. Ive lost so much weight due to orgion putting up power prices and lots of subsidies kicked in they refused to put up the ceneterpay repayment to power use kept saying oh no it will balance out. Im stuck paying $134 a week to keep home power connection on due to inept management. I know those calls were recorded , i begged and begged for it to be put up but they refused. Ive lost over 75 kg and can’t afford to eat, got no food no fuel and 1 car is out of rego my sons runs out the week. Its a endless cycle we cannot get out of. Please help us!. Thank You!.

• 
  Oz Trooper (@TrooperOz) reported 16 minutes ago

  @Cjsavage696969 @KatieGrace2022 Optus could not cancel the services i wanted to cancel for 2 and half years but could send me a letter telling me small plan goes up by $9 this month. I disconnected 2 services that day due to inept staff and liers. Never composated either!.

• 
  𝔸𝕟𝕕𝕪 𝕄 (@m28_andy) reported 17 minutes ago

  @HaveeSnowball @JanSummersalt Only way to get customer service from Telstra is go to store or port your number to another company. They use ai bot systems that circle jerk you and waste your time. It's a joke. Same with Optus.

• 
  Peter Colbert (@PeterJColbert) reported 19 minutes ago

  Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging Abu. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  Nikki Austin's Aussiegirl 💖 Love Hank & Elvis (@AbAussieGirl) reported 20 minutes ago

  @DAM01983 @Optus Haveing the same problem they need to fix all their services I barely have phone coverage at all anywhere it just cuts down and says no service and the Internet is ridiculous dropping out all the time they find people up they can't maintain a service

• 
  Flarestar (@Druagamaniac) reported 21 minutes ago

  @FranMooMoo i'll admit to not knowing much about how they work but will elons service be piggybacking off telstra/optus hardware like most 3rd party internet isps with broadband or will it be his own towers/whatever