Optus Outage Report in Mummel, Goulburn Mulwaree, New South Wales

Problems in the last 24 hours in Mummel, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mummel, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Greg Bell (@GregJBell) reported 7 minutes ago

  Hey @Optus! Your IVR sucks. I need to talk to a person about my account and there is no possible way to do that? Someone is attempting to change my account i.e. they’ve got my details from your leak. What do I have to do to get someone on the end of a communications channel?!

• 
  Carlos Zagal 2.0 ❤️🌹🕺🏄🪂🚴 (@CarlitosZagal) reported 10 minutes ago

  @Narty007 Very likely Medibank, like Optus had poor API exposed object design using customer IDs which are often sequential. Very easy to hack.

• 
  Steve Putt (@EthicalAdviser) reported 11 minutes ago from Brisbane, Queensland

  After telling the optus chat line that my house had burned down and that I had tried repeatedly to get the nbn cancelled (which I am still paying for), she asked me, and I kid you not, if I had tried turning it off and turning it back on again. I…I don’t know how to answer.

• 
  Liam Doyle (@Liamdoyle19901) reported 13 minutes ago

  @Optus my mobile phone isn’t working via voice calls and people can’t hear me, already talked to technical support with very little help. Can you assist me?

• 
  Deb Rose (@DebRose69128340) reported 15 minutes ago

  @Narty007 Yes pretty awful. I had all mine breached with Optus so my details already out there. New ids & license etc😡

• 
  Steve Putt (@EthicalAdviser) reported 17 minutes ago

  @Optus Jim, I have spoken to any number of supervisors who swear they will fix it, and haven't done so. I was on the phone for 30 minutes today and have been on the chat service nearly an hour and a half. I need a phone number, someone to call me, or I'll ring the ombudsman.

• 
  Maurie Farrell (@mozau1) reported 18 minutes ago

  @samidowd The day Optus started, I sacked Telstra. In my memory. they have the indisputable lifetime championship, never to be defeated. And I know its a brilliant field. Oh, Resolution Life insurance is knocking on the door as well.

• 
  Harms 🎶💜 (@holmesianlove) reported 21 minutes ago

  @dresdendoll @Optus And yeah don’t expect optus to help much. They aren’t great on the support front like most companies these days. Customer service died years ago 🙄

• 
  Harms 🎶💜 (@holmesianlove) reported 22 minutes ago

  @dresdendoll @Optus Yeah or they say come over here to this phone and ring customer support while you sit in our shop. We have customers to sell to 🙄

• 
  Steve Putt (@EthicalAdviser) reported 24 minutes ago from Brisbane, Queensland

  Hello again @Optus . I have been on the chat service 1 hr and 45 minutes and this is the most recent message ‘As per checked, there was a usage on it. May I know if this happened to one place? Or to other places?’ Do you deliberately make it difficult to solve problems?