Optus

Optus Outage Report in Mummel, Goulburn Mulwaree, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mummel, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mummel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mummel, Goulburn Mulwaree, State of New South Wales 11/27/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GavinAardvar Gavin (@GavinAardvar) reported

    @albericie @Optus There’s never anyone to take responsibility. After a recent 3 day disruption to our service I requested an appropriate reduction in the bill. After their rep confirmed this would occur, the next bill reflected no adjustment.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus as I am no longer a #customer so can't get a credit applied to a account, how do I get the credit refunded? Thanks

  • LogicalSky Timothy phy (@LogicalSky) reported

    @Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?

  • jrkhnt JohnH (@jrkhnt) reported

    @albericie @Optus Go to the ombudsman, lodge a complaint. Optus will try to charge you just like Telstra would. They do this because most people just shut up and pay the fee.

  • spiritgateoz Peta Terry (@spiritgateoz) reported

    @albericie @Optus And the nightmare that is Telstra is [worse], [the same] or [better]. Take you pick. Hours roll into days roll into weeks. Sad really - including for the people who work for these monoliths - some try to help .... OK for me at the mo (touchwood) 🥺

  • JSAustralia TotallyObjective (@JSAustralia) reported

    @albericie @Optus 25m? Guess what I was on live Chat with Telstra for more than 3 months to sort out a billing issue

  • SusanJa39395818 Susan Jameson (@SusanJa39395818) reported

    @albericie @Optus Optus customer service is woeful. Been there.

  • rubin_angela Angela. Rubin (@rubin_angela) reported

    @albericie @Optus I’m having issues with Telstra. The entire communications industry seems insistent on stopping communication..Telstra is the worse.. Good luck. I’ve had better luck with Optus

  • gibletsMoon Venerable MC (@gibletsMoon) reported

    @albericie @Optus It's more profitable to offer subpar customer service.

  • DalyCooper Cooper Daly (@DalyCooper) reported

    Optus fix ya ****