Optus Outage Report in Mummel, Goulburn Mulwaree, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Mummel, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mummel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Optus
Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (22%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Harvey
(@MattHarveyStuff) reported
Everyone out here complaining that the #Optushack only asked for $1M 'because it will get you **** all in this economy', yet fail to give Optus **** for not parting with the paltry $1M to keep our information safe despite making $2B in profit last year.
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Pip
(@PG1PT) reported
@optus Hi. The Optus app Chat isn’t working, presumably you are being inundated with questions. My question is, I don’t use Optus email, can’t remember the login never mind the password. How will I know if my details have been stolen. When will you let me know?
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Aussie who is not a rhino
(@BadCustSvc101) reported
@mjrowland68 And a side effect you might not have thought about: How many online services use the same email address you gave Optus as your login ID? How many of them have a "forgot password" link that texts a reset link to the phone number you gave Optus? Best change one or the other!
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💧Roen Lloyd Davis
(@RoenDavis) reported
@ClareONeilMP @RonniSalt The card my wife used to pay her Optus account was used in an attempted fraud in rural Victoria yesterday. Seems to have been caught before any damage done. The retailer was alert enough to notice the card was suspicious. The perpetrators seem to have created a good fake card.
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💧 Paul 🇦🇺🦘For Ukraine 🇺🇦
(@paws101) reported
@ClareONeilMP Also love to know how far this data goes back! I have not been an Optus customer for ~15 years and the contact info they may have might be out of date, but other info might not be.
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Simon Reid
(@sreid744) reported
@AlanKohler Optus needs to pay everyone for the replacement of everything to every customer and the government agencies need to send new documents to every optus customer...it can't be upto individual customers to sort out this mess surely
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Michael
(@m_ebennett) reported
@Optus hey, former customer here. I’ve received 3 texts and emails re the fetch box you wish I return. Yet, I was made aware by Apple, not informed by you via email-text that my data has been stolen. Dream the f on if you think I’m paying for the fetch box or returning it.
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Nick Beagley
(@nickbeagley) reported
@abcnews Thanks for including the name of the forum in your article where the 10,200 Optus customer details were originally posted and have been reposted for all to download.
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T M B
(@Taniabanks24) reported
@CommBank @cokeefe9 @9NewsAUS Wonder if Gladys is optus customer
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Emma wilkinson
(@EmwilkinsonR) reported
@angus_gibbins @Optus I will say I feel for the customer service team. They are not trained for this. I also did raise a bet with them of 6 free months if their integration breaks again. Sooooo I'm probably on the suspect list.