Optus Outage Report in Charles Sturt University, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Charles Sturt University, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Charles Sturt University and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (64%)

2. 

   Phone (14%)

3. 

   E-mail (8%)

4. 

   Wi-fi (8%)

5. 

   Total Blackout (5%)

6. 

   TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• Danny Woods (@DannyWoods7) reported 47 seconds ago

  @Optus your customer service is a joke. Been trying to cancel a contract for 2 1/2 hours and counting, 1hr of questions to be our through to cancellation team and nobody has picked up the chat yet, been waiting 1 1/2 hours so far

• Callie B (@calanthe_b) reported a minute ago

  Had to go into an Optus branch and ask the staff there for help to find out whether my account actually was breached and what the exposed ID document was (my passport). I feel very sorry for the staff handling all this in person, but really, that could have been an email.

• Alice 💁🏼‍♀️ (@alice_r0se) reported a minute ago

  @saltyskin_ I got this email on Sunday, went and changed my license on Tuesday (i live in SA). Haven’t been a customer with Optus since 2014 🥲.

• Izmit Crumble (@zippy97butwhy) reported 3 minutes ago

  @aussiesoph @Optus If they did, they never notified me. Like I said, I doubt they're much better. Or maybe they did and I blew it off assuming they were scammers

• ƈɦʀɨֆ ʀɨɢռɛɛ (@chrisrigney) reported 9 minutes ago

  .@Optus you have the single worst customer service ever. First you leak my data and now been on hold for an hour and 20 mins...

• HelloSammyG (@HelloSammyG) reported 10 minutes ago

  @LeeCrockford Yep I got the same today? Now I’m just waiting to understand what the process and eta for the new licence number ? You think @optus is bad at comms @VicRoads Don’t even want you to call them !!

• Rosie Cornell (@rosie_cornell) reported 12 minutes ago

  @PBarcatta How do we stop it - they had to call a referendum for the Australia Card - surely this change is big enough to warrant asking us if we're okay with it. I'm not - if you thought Optus hack (cough, cough) was bad, wait until the government is solely in charge of your digital id.

• Wes Mountain (@therevmountain) reported 15 minutes ago

  Actually baffling the state government was able to change policy and issue new licences, against policy, before Optus could work out exactly what it had ostensibly given away

• Adam Fleet (@adamfleetmovies) reported 18 minutes ago

  Got the email from @Optus saying my drivers license number has been exposed in the data hack… but I never had the license when I set up the phone and thus never gave it to them, so what the hell is going on?

• Chexs The Wolf (@ChexsTheWolf) reported 23 minutes ago

  Hey @Optus who do i need to contact to be reimbursed for missing 2 days of work and multiple headaches to fix your mistake so my identity doesn't get stolen?