Optus

Optus Outage Report in Albion Park, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Albion Park, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Albion Park, Shellharbour, State of New South Wales 12/29/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Albion Park, State of New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GCat102 GrumpyCat102 (@GCat102) reported

    @10NewsFirst @hughriminton NSW state government is not helping. I went to Service NSW today to change my driver license as it has been compromised. I completed all the requirements, but they have been told that Transport NSW said NO for compromised Optus customers.

  • CannieW54 Carolyn Wood (@CannieW54) reported

    @_sara_jade_ I received a text from "Optus" noticing that my internet was down. Used my first name, gave links to click to tell me how to remedy this. Not happened before - deleted text, turned modem off and on - all good. This was the day news broke about the data theft.

  • normal_ness Vanessa Smith (@normal_ness) reported

    @vixoconn Yeah it’s messed up and Optus are doing a **** job

  • stephengentle Stephen Gentle (@stephengentle) reported

    @ClareONeilMP Obviously Optus shares blame for terrible security, but we have to expect that breeches will continue to happen. It’s only when we massively limit what data companies are allowed to keep that we have any kind of safety. I like the saying “Data is the new asbestos”

  • RichardDroofus Richard Droofus (@RichardDroofus) reported

    @VictorDominello Can we be more specific about "coming days"? Optus have refused to provide any detailed information to date. Why do we suddenly expect them to start moving?Why not force them to commit to a certain date? People need certainty. Optus and Service NSW have treated people abhorently.

  • MarkBaileyMP Mark Bailey MP (@MarkBaileyMP) reported

    2/2 An Optus data breach notice or written notification from an enforcement authority is required, along with evidence of identity for the new licence Need help? Call the dedicated hotline on 07 3097 3108 from 8am tmrw. Thanks for your patience as we worked on this resolution

  • spaghezzy spaghezzy (@spaghezzy) reported

    @Optus it's impossible to get through to anyone right now. All I need to do is cancel my account with you 😑

  • ThanhCongPham1 Thanh Cong Pham (@ThanhCongPham1) reported

    @BridgeMuir I would love to see another precedent and that is for optus customers who are affected to be able to cancel contract and switch to a new provider without cancellation fee

  • jackisaacwise Jack Isaac (@jackisaacwise) reported

    @governorgaz The **** customer service, over inflated prices and general contempt they hold for customers does have at least the one reward of not being Optus customers. Still despise them though.

  • joelmcourtney Joel Courtney (@joelmcourtney) reported

    @NewtonMark @Optus Honestly feel like the bar on who gets the reimbursement (and no doubt without a “hassle” cost) will be the next contentious issue for Optus.