Optus

Optus Outage Report in Albion Park, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Albion Park, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Albion Park, Shellharbour, State of New South Wales 01/11/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Albion Park, State of New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • juanperilla 𝕁𝕌𝕊𝕋𝕀ℂ𝕀𝔸 𝕊𝕆ℂ𝕀𝔸𝕃 ➪ 🇯.🇦 .🇦 .🇸 ☮︎ (@juanperilla) reported

    @Optus @Optus what a horrible experience with #optus!!! You have created a horrible experience in changing our family account!! #optusnightmare

  • itwasntmepaddy The Gov (@itwasntmepaddy) reported

    @Optus trying to contact you on 133937. Your system takes me through a whole sequence & when I finally get through, it hangs up on me. So this is your "Yes" customer service. Have tried half a dozen times with same result. Pathetic.

  • radiusfn PWR radius (@radiusfn) reported

    @Optus please fix my internet it’s been ****** for over 5 days and your customer support is useless

  • avaaum ava (@avaaum) reported

    @drCharlie_C @NBN_Australia Same. My suburb wasn’t directly impacted, and there’s been no internet for over 2 weeks. Optus and Telstra are now both reporting the outage, but NBN still says everything is fine. It’s clearly not. Zero communication, zero accountability. Come on, @NBN_Australia, do better.

  • juanperilla 𝕁𝕌𝕊𝕋𝕀ℂ𝕀𝔸 𝕊𝕆ℂ𝕀𝔸𝕃 ➪ 🇯.🇦 .🇦 .🇸 ☮︎ (@juanperilla) reported

    @Optus what a horrible experience with optus!!! You have created a horrible experience in changing our family account!! #optusnightmare

  • HarinderSeera Harinder Seera (@HarinderSeera) reported

    @Optus Thanks. Just on My Optus messaging app and everyone is going in a circle with the issue. First getting sent to yourcon-boarding activation team. Findout it is not their issue so next to technical team . Guess what not their issue and now next to home connect team. What a mess.

  • Optus Optus (@Optus) reported

    @IanBoniface1 Hi. Sorry to hear that your Optus experience so far has given you a bad impression. I'll mark this as feedback to be reviewed. I can look into helping with your internet, I would just need you to send trough a DM and allow me to verify your details. Thanks, Harrison

  • Fyrelor Mustafa  (@Fyrelor) reported

    @OptusSport So it started with 11 channels all running 50 FPS, then you went to 6 channels with 50 FPS, then down the two main channels. And now Spurs game on channel 2 is locked to 25 FPS? @Optus It's 2022 and we're stuck watching 720p and now not even running smooth! 2022 FFS!

  • wisebeck Dr Beck Wise (@wisebeck) reported

    Guess I know what hours the Optus tower people are working cos my service cut out right after 7am and just cut back in before 6pm which is the actual question I asked them today and they said there was no way to know

  • thesenesx ✨Stephanie Nestor✨🌈 (@thesenesx) reported

    nbn cuts out at home, optus doesn't work in the inner city, I can't win