Optus

Optus Outage Report in Albion Park, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Albion Park, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Albion Park, Shellharbour, State of New South Wales 12/31/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Albion Park, State of New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • nickbeagley Nick Beagley (@nickbeagley) reported

    @abcnews Thanks for including the name of the forum in your article where the 10,200 Optus customer details were originally posted and have been reposted for all to download.

  • RichardDroofus Richard Droofus (@RichardDroofus) reported

    @VictorDominello Can we be more specific about "coming days"? Optus have refused to provide any detailed information to date. Why do we suddenly expect them to start moving?Why not force them to commit to a certain date? People need certainty. Optus and Service NSW have treated people abhorently.

  • curiouslyem Emily Claire (@curiouslyem) reported

    @Optus After waiting on hold for 45 minutes I was put on hold again so the person could check how badly I was breached. They hung up on me. They called back ONE ring, then hung up. This ‘service’ is causing more people to register for the class action. Appalling.

  • prolax Jordan (@prolax) reported

    @troyhunt @Y6le_ @haveibeenpwned I used to be an Optus prepaid customer, and just recharged with my number (no email). They haven't contacted me. They definitely have my passport #. I'd appreciate being able to see if I'm in the unlucky 10.2k.

  • EmwilkinsonR Emma wilkinson (@EmwilkinsonR) reported

    @angus_gibbins @Optus @kbrspace Type in customer service and it should change to ask if you want to talk to an actual person.

  • lamalalamb Daniel (@lamalalamb) reported

    @Optus when do we get our payout as victims of your terrible security

  • CannieW54 Carolyn Wood (@CannieW54) reported

    @_sara_jade_ I received a text from "Optus" noticing that my internet was down. Used my first name, gave links to click to tell me how to remedy this. Not happened before - deleted text, turned modem off and on - all good. This was the day news broke about the data theft.

  • AlonsosLeftBoot Alonso’s Left Boot 💙 🇺🇦 💙 (@AlonsosLeftBoot) reported

    @DoencaProf @Globalbiosec @Optus I think about this a bit. Maybe too much. They are deliberately built for stability, not flexibility. But at times like this, gee it shows.

  • helleyscomet helleyscomet (@helleyscomet) reported

    @Optus and gets the 5G network. So in the same house, on the same floor, just 50 meters away, I can not get 5G? Looks like they have been lying to me the whole time and I will not take it. All these tech giants just milk out their consumers and run away when they are held

  • CAmerikkka Deckard. (@CAmerikkka) reported

    @Jeremy_Kirk optus top brand awesome cust service NOT