Optus

Optus Outage Report in Albion Park, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Albion Park, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Albion Park, Shellharbour, State of New South Wales 12/12/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports Near Albion Park, State of New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • HoratioG3 Horatio G (@HoratioG3) reported

    @albericie @Optus Twitter or Facebook is the way to get action,good and bad at the same time.

  • GeorgeL737 George Langley (@GeorgeL737) reported

    @albericie @Optus Welcome to telco world. I think they have so many subcontractors and outsourced so much of their customer support their systems are totally broken.

  • ResourcefulHDR Sally Purcell (@ResourcefulHDR) reported from Central Coast, State of New South Wales

    @albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service

  • ConcernedOzzi concerned citizen (@ConcernedOzzi) reported

    @albericie @Optus Optus about 10 years ago turned to crap, they don't even care if you leave them now.

  • GavinAardvar Gavin (@GavinAardvar) reported

    @albericie @Optus There’s never anyone to take responsibility. After a recent 3 day disruption to our service I requested an appropriate reduction in the bill. After their rep confirmed this would occur, the next bill reflected no adjustment.

  • Musing_Dayzed Joost call me Andy (@Musing_Dayzed) reported

    @albericie @Optus Switch to Aussie Broadband Emma. Honestly. You won't regret it. No lock in. An actual Australian call centre and they do go above and beyond to try and help. I left Optus be NBN transitioned and was the best thing I ever did.

  • 66jayel Julia Em 🎀 #NotMyPM (@66jayel) reported

    @albericie @Optus I've been trying to get a mobile phone unlocked since early November. Still no joy. @Optus have the worst. service. ever.

  • sorrentoseal Steven Sealberg (@sorrentoseal) reported

    @albericie @Optus Because we outsourced to cheapest countries to look after our customer servives.

  • JSAustralia TotallyObjective (@JSAustralia) reported

    @albericie @Optus 25m? Guess what I was on live Chat with Telstra for more than 3 months to sort out a billing issue

  • Suki_FNQ Suki-FNQ (@Suki_FNQ) reported

    @albericie @Optus @Optus have really dropped the ball in the last 18mths they used to be fantastic but after wasting yet another 45minutes online today trying unsuccessfully to sort an issue i have to choose another company.