Optus

Optus Outage Report in Albion Park, Shellharbour, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Albion Park, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Albion Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Albion Park, Shellharbour, State of New South Wales 01/14/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Albion Park, State of New South Wales

Latest outage, problems and issue reports in Albion Park and nearby locations:

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @DanielNigro76 Yep. Parents house connected to Optus network.

  • petenowakowski Pete Nowakowski (@petenowakowski) reported from Wollongong, State of New South Wales

    @kirstinferguson @Optus My parents and I on Optus network. Mum got the txt, dad and I didn't.

  • roseannebyrne 💧🌱pragmaticleftie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪💔 (@roseannebyrne) reported from Kiama, State of New South Wales

    @LesStonehouse @Telstra @Optus Oh He's. It does seem older folk were totally neglected in all of this. No NBN no phone. Cutoffs before they were ready. Expectations they'd understand it all. Neighbour is nearly 90 and it's been awful trying to keep him connected. All on his own.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @mrdanielfeo @Optus @Telstra Agree, 1.5Mbps is terrible.

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @blake_andersson @Telstra @Optus Go Boost Mobile! I’m with them. Same Telstra network, unlimited Apple Music, more data for less. Pre-paid.

  • cambuslangtrain John Roach (@cambuslangtrain) reported from Wollongong, State of New South Wales

    @LesStonehouse Faithful to Telstra for 40 years despite our blind loyalty not being reciprocated in quality of service or pricing. Switched to Optus at NBN connection time some years back. Could not be happier with Optus!! Stuff Telstra "and all who ro(r)t in her!!"

  • CavillJyckel Jyckel C (@CavillJyckel) reported from Wollongong, State of New South Wales

    @EdKent77 @Optus So hard to support from a distance, particularly when she’s distressed already.

  • Thought_Patrol Thought Patrol (@Thought_Patrol) reported from Kiama, State of New South Wales

    Normal service resumed thanks @Optus

  • iB3nji Ben (@iB3nji) reported from Wollongong, State of New South Wales

    @Telstra_news “Telstra operate the nation’s only 5G network”. I could be wrong, but I’m pretty sure @Optus has 5G too.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • frikkn_bot Bot 🤖 (@frikkn_bot) reported

    Just gonna tag @Optus and see if they reply here or in their online help first. 30 mins waiting so far.........

  • SilkCharm Laurel Papworth (@SilkCharm) reported

    @niltiac Yeah but to be clear this is contractors, Facebook are fine with permanent staff WFH. Problem is when a high % of workforce is contract through outsourced agencies. At Optus years ago it was red badge vs blue badge LOL

  • whophd Cᴷhͤrⁿiͭsͥᵃⁿ (@whophd) reported

    @Optus The 24/7 Support works, but it’s always necessary to call them. Other companies get it right the first time.

  • jhfgamble James Gamble (@jhfgamble) reported

    Hi @Optus I am abroad in U.K. till December and my service has been disconnected to protect me from a “bill shock”. I urgently need this reconnected as I can’t receive sms codes to log into my mygov to access covid vaccination certificate to return home!

  • domknight Dom Knight (@domknight) reported

    @Optus @whophd I have been using the support app repeatedly, and the situation just keeps getting worse. My main phone now has literally 5% of the data I’m paying for, because you made me get a second account number for incomprehensible reasons. You’ve somehow stuffed up your backend systems.

  • teamrebecchi Kraina | BLM (@teamrebecchi) reported

    Did @Optus just cut out for anyone else?

  • toz_aus Tommy Chu (@toz_aus) reported

    @Optus no internet. The chat app keeps saying no outage. However, your site is saying there is an outage. NOT HAPPY

  • manojthinks Manoj Kumar (@manojthinks) reported

    @Optus Hey, after a long phone wait, I managed to get through. Sorted my bill issue but regarding the dashboard & chat issues, I am told someone will call me.

  • maciejadamczak Maciej Adamczak (@maciejadamczak) reported

    @Optus Is that true I can't use the 5G connection but only 4g when using the prepaid plan? Can you share the terms of service that are mentioning that somewhere?

  • jupiter3x69 Jupiter Price (@jupiter3x69) reported

    Ok I had a look at CES Pork roast Pepsi Noodle cups are good Mobile is X tap Optus 4g It's got 3gb ram and 32 GB memory for $129 Not bad deal $149 we elsewhere Happy hunting starts tomorrow