Optus Outage Report in Portsmith, Cairns, Queensland

Problems in the last 24 hours in Portsmith, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Portsmith, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (37%)
• Phone (30%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Portsmith, Queensland

Latest outage, problems and issue reports in Portsmith and nearby locations:

• 
  I Am Lloyd W (@I_Am_Lloyd_W) reported 11 minutes ago from Cairns, Queensland

  @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

• 
  Granville#AussieResister (@Granville4879) reported 38 minutes ago from Cairns, Queensland

  @LesStonehouse @Optus There is, I think I remember correctly, a period of up to 48 hours where a new service replicates across a WAN (wide area network).

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex (@alexjames_29) reported 1 minute ago

  @Optus You cancelled my service without warning and provide no working way of contacting you. None of your message systems works, and if I call, your automated system just hangs up on me. How do I get in contact??

• 
  Paul Johnson (@teachersfirstau) reported 1 minute ago

  @albericie @Optus I find that Optus do not support Wi-Fi NBN Access at all and I have been told to find another Provider.

• 
  Ken 🐨🐨🐨 (@vaughan_k) reported 3 minutes ago

  @Optus @berniecoen Now if companies like Optus actually investigated the issue at their end and not tell the customer to do something which they know does not work?

• 
  Tony West (@pasavito) reported 4 minutes ago

  @PaulFletcherMP The LNP have stuffed this up. Done just enough to say it’s complete. I hope we get on the NBN back date project (my $$$ are ready to go) but am not holding my breath. FYI; cell networks really bad here too. Optus + Voda are forget it, Telstra has some 5G but a lot of 3G still.

• 
  Richard Edwards ☕🇦🇺 (@richardmelb05) reported 4 minutes ago

  2 days ago I mentioned that I had a problem with my iphone. Well I traveled 5.6km from my home to point cook (suburb) @Optus store, there is no Optus store that is closer to my home. The iPhone is working fine according to one of the Optus store staff members, thank goodness,

• 
  Rina A. (@NinjaRina) reported 5 minutes ago

  @Optus Why is my internet crapping. out every night around this time?! It hasn't done this for almost a year and the past few nights it's been so bad. I have a group to heal! #ElderScrollsOnline

• 
  Will (@willl) reported 6 minutes ago

  @DaveMilbo @Aussie_BB Have had very minimal issues since switching over from Optus cable. Biggest upside since switching has been the increased upload speed (for online backups etc).

• 
  Johanna Edmond (@jvedmond) reported 7 minutes ago

  @Marilynrules1 Unfortunately we moved to Telstra because of the lack of service from Optus and then Vodafone.

• 
  Billie Talevska (@BilT) reported 11 minutes ago

  @Optus 2 and half hour phone call... 5 transfers....between 2 teams (billing and retention team)...passive aggressive hold times....30 year customer. Appalling customer service. Happy for you to call me to discuss.

• 
  Scott (@zootv93) reported 13 minutes ago

  @BilT @Optus 30 years or 30 days. Welcome to Optus Customer Service....