Nintendo Switch Online

Is Nintendo Switch Online down?

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Nintendo Switch Online Service lets the console owners enjoy online multiplayer gaming as well as a dedicated smartphone app that connects to the Nintendo Switch system and helps connect with friends for co-op and competitive games online.

Problems in the last 24 hours

The graph below depicts the number of Nintendo Switch Online reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nintendo Switch Online Outage Chart 02/26/2026 00:35

At the moment, we haven't detected any problems at Nintendo Switch Online. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nintendo Switch Online users through our website.

  1. Online Play (64%)

    Online Play (64%)

  2. Sign in (27%)

    Sign in (27%)

  3. Matchmaking (9%)

    Matchmaking (9%)

Live Outage Map

The most recent Nintendo Switch Online outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
SpainAlbacete Online Play
United KingdomManchester Online Play
United KingdomWitney Sign in
United KingdomPreston Online Play
ParaguayAsunción Online Play
United StatesPhiladelphia Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nintendo Switch Online Issues Reports

Latest outage, problems and issue reports in social media:

  • DojimaPneuma Pneuma▪︎XC3 Hype (@DojimaPneuma) reported

    First Nintendo not promoting Xenoblade DE well and now Nintendo having problems with their site

  • akaimizu Akaimizu (@akaimizu) reported

    @NintendoAmerica Please give us another possible run of this Special Edition, or at least a way to get the Art Book separately. Issues with your site made it so I could not pre-order this item.

  • _TheMaverickk TheMaverickk (@_TheMaverickk) reported

    @JB15528240 @NintendoAmerica I don't think they are on eBay actually. Page crashed in 2-3 minutes of it going live. The bots would've got caught in the same high volume issue we all did. If you see any listings it's a scam, or someone just pre-emptively making a listing assuming they are gonna get it.

  • TeleRye TeleRye (@TeleRye) reported

    @MapsioMorrigan nintendo’s site just errors out for me. i had this in my cart hours ago and now it’s just gone :(

  • RoseHeartedVT rose ✫❧ 🐑🌹💋 •lovecore ENTuber• (@RoseHeartedVT) reported

    Nintendo has one of the worst bot problems when it comes to their merch and yet they insist on putting all of their exclusives on one website

  • Wafflejaw Wafflejaw (@Wafflejaw) reported

    @NintendoAmerica where is xenoblade 3 SE fix your website

  • Aria39760107 Aria (@Aria39760107) reported

    @NintendoAmerica Literally been trying to deal with the site for 9 hours at this point just to find out it's still not working and scalpers already got to buy them, Im kinda livid.

  • Daniel_Scott777 Daniel Scott (@Daniel_Scott777) reported

    @NintendoAmerica Now the page is down? Will there be an option to pre-order moving forward over the next handful of days or weeks? Could you guys provide some information on this outside of “there’s an issue and it’s down for now…”

  • ClipClop17 René Gade (@ClipClop17) reported

    @Daley_Kong Yup. Still waiting for another crack at a 3D DK game. I really like DK64, with all its flaws, and most are easy to fix. I wish Nintendo wasn't so weird with DK, what's the holdup for another game? Hell, I'll take another 2D one, if it is as good as Tropical Freeze.

  • GamingBricaBrac Moderate Gamer (@GamingBricaBrac) reported

    @NintendoAmerica I'm sure you're aware by now but the link posted here is broken and the CE doesn't appear anywhere on the site when I visit it

  • SAEXZERO SAEXZERO (@SAEXZERO) reported

    @videogamedeals I was in the cart waiting list limbo... waiting patiently, looked at the Nintendo store in another window and that window crashed and popped an error and my cart is clean now... hrs of trying to get the game just to not know what the future holds... a sad day overall.

  • AlwaysAeon Aeon✨ (@AlwaysAeon) reported

    @Felicias_Plate @AngryPurpleFire This is my first go of trying to order something like this from Nintendo so I'm sobbing but at the same time this isn't the first time I've waiting in a huge queue only to have the thing crash after hours

  • BriefCasey795 BriefCasey | #BLM (@BriefCasey795) reported

    I really wanted to work on stuff today and I came back empty handed from this. I don't think I've ever been this irritated at Nintendo for something. Not even the Wave 4 amiibo GameStop crash was this bad.

  • LotsofLams Jose Burgos (@LotsofLams) reported

    @IGN Even Using the Eshop on a good day is already a headache. Nintendo really needs to fix its storefronts in general.

  • _TheMaverickk TheMaverickk (@_TheMaverickk) reported

    @Skeletor_118 @NintendoAmerica Retailer handling the CE comes with it's own set of issues. For example retailers might not have the CE in their system for customer to pre-order. Or might not know how many CE's their store will get from Nintendo. So worst case they over pre-order and orders get cancelled.

  • LegacyDeluxe Legacy (@LegacyDeluxe) reported

    Watching all of nintendo twitter fall over one another trying to fist fight nintendo's online store service just to buy an over-priced special edition of xenoblade 3 is the epitome of popcorn entertainment

  • Souvlaki96 HungryHeart #StandWithUkraine 💙💛 (@Souvlaki96) reported

    @chuggaaconroy Nintendo really needs to fix their store

  • _TheMaverickk TheMaverickk (@_TheMaverickk) reported

    @Burpetrator @Skeletor_118 @NintendoAmerica I don't know if this was directed at my comment but I was just pointing out that stores have had problems with limited release stuff or special collectors editions too. So I could see why a company would just want to handle something like that themselves.

  • felnothbelius Page (@felnothbelius) reported

    @Psyco359 @NintendoAmerica Besides issues, I’ve read reports from users that the OG listing was removed

  • Burpetrator Burpetrator™ (@Burpetrator) reported

    @SpawnWaveMedia I hope you cover the absolute PLANE CRASH of a launch that @NintendoAmerica tried to do for Xenoblade Chronicles 3 SE. They spent all day shutting down any workarounds and then turned off their store and went home for the night.

  • Xer0_XIII kenado (@Xer0_XIII) reported

    @NintendoAmerica This was poorly handled. Plagued by login issues. Line system was a mess. Couldn't even get to the cart as it stayed greyed out even though it clearly showed that there was something in it. Hopefully more is made to meet demand and to deter scalpers

  • JeremyPirri Jeremy Pirri (@JeremyPirri) reported

    @moonsmoothie Get the basic Nintendo Online service. Badaboom.

  • TheJokester_MrJ The Jokester Mr. J🃏🤡 (@TheJokester_MrJ) reported

    @GeishaSheana @GumdropFinn @NintendoAmerica That's probably for the best man Now the website isn't even given you a please wait you're in the queue line anymore It's just broken

  • LotusPrince Lotus Prince (@LotusPrince) reported

    @NintendoAmerica It is nine hours later, and I waited through two queues just to be directed to product pages that don't work and Wario error pages. Now the product page just says "TBD." What the actual hell has been going on today

  • Murderstorm117 Edward Torres (@Murderstorm117) reported

    I pre-ordered a PS5 and Halo Infinite Xbox Series X at launch with no issues but getting the Xenoblade Chronicles 3 special edition from the Nintendo Store has been impossible. It's nearly 8pm and I've been trying since 10:30am. When I finally added to cart the website went down.

  • GMSTNBlaq Daddy-B (@GMSTNBlaq) reported

    Brierly got in trouble for yelling.....IMMA WHOOP YO *** at the computer while playing Nintendo Switch. Her Momma mad and took the damn thing but I understand and am tempted to give it back because the ****** computer be cheating like a ***.

  • dawnwithoutasun *Fairy*Lights* (@dawnwithoutasun) reported

    @NintendoAmerica Been in the que since 10:30 this morning. Had it in cart, then the store crashed. Had to wait for repairs and have been in the waiting for 5 plus hours to have the site/link crash. What the hell.

  • Reyla_Dawn Rey 🖤 #Sunbreak (@Reyla_Dawn) reported

    It's been 9 hours and the My Nintendo Store is still broken

  • SoWMontaru Montaru @ XENOBLADE CHRONICLES 3 (@SoWMontaru) reported

    I am glad I managed to get the order in so I can just enjoy the memes coming out, but I am actually sorry for everyone who wasn't lucky today. I really hope @NintendoAmerica is able to fix everything.

  • WinkowskiChris Chris Winkowski (@WinkowskiChris) reported

    @JB15528240 @_TheMaverickk @NintendoAmerica oh so that's what happened? i was wondering why it vanished from cart, right after i cleared my cache due to the application error message