New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/16/2025 23:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Sindher Sam Singh (@Sindher) reported

    @playnewworld How about you find the formula to fix your game?

  • CoTinyPP Clayton Pollnow (@CoTinyPP) reported

    @playnewworld So you are paying attention to this instead of the major duping problem. Lack of a end game content. Oh and DMCAing YouTube videos of people trying to shine light on a bug in the game? Good work AG. No wonder there's less than 100k players on at a time. #Deadgame

  • SingLee40434716 Sing Sing (@SingLee40434716) reported

    @playnewworld @PrimeVideo @TheWheelOfTime When does AGS handle the hacks and cheats problem??

  • RozeAxe Roze (@RozeAxe) reported

    @paheon @playnewworld @Steam tbqh they dont deserve to win. too many bugs too many problems. Maybe in a year or so once it's all cleared up

  • FiggyDeeTv FigDeezy (@FiggyDeeTv) reported

    Heavy armor is too OP. The dmg calculation for light and medium isn’t worth. Fix your game @playnewworld

  • NerdGirlGasm 😅 Maybe 2021 Won't Be So Bad After All 😅 (@NerdGirlGasm) reported

    @EatMyPoopiePies @playnewworld No idea besides an issue with the servers after the latest patch.

  • CoTinyPP Clayton Pollnow (@CoTinyPP) reported

    @playnewworld Well thats a very lack luster patch there AG. How about we focus on the major Duping problem that was put on reddit a few nights ago before you had it taken down. You guys are focusing more on skins and lining your pockets then the people playing the game.

  • soldout1984 chris oosterlaak (@soldout1984) reported

    @playnewworld @Steam Lol for best broken game or quickest drop in numbers after over half your player base got banned or burned out

  • NotXilent Joe Risk (@NotXilent) reported

    @it_exi @Cweisspt @playnewworld Unfortunately that isn’t the issue for me. I can remove one item at .1 weight and put back in 250 items at 200 weight. It’s just random. Some items just won’t go in even with 300 space available. I mess with it every day and can’t pinpoint the cause. Appreciate the info tho!

  • Gatesx996 Justin (@Gatesx996) reported

    @playnewworld The quest "Lightning In A Bottle" is broken for me. I can't complete it

  • drowsydarwin TEXAS RANGER DARWiN (@drowsydarwin) reported

    @playnewworld Fix the game lol. Haven’t touched since the first month of launch due to economy being ******

  • JordanAten Jordan Aten (@JordanAten) reported

    @WizardsUntie @playnewworld @Steam Exactly I'm not saying it can't turn around but both of these had God awful launches they literally deserve to be no where near goty plenty of other good games deserve the nod let's praise games that are good from the start and show devs/pubs they need to release non broken games

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Are you guys gonna fix the inventory bug, or is shift clicking everything just gonna be the route? Someone said they were having programming issues whenever ppl dumped their inventory so maybe this is how they rectify it?

  • FireHaw95760402 FireHawk (@FireHaw95760402) reported

    @playnewworld @Steam Mostly every server its a swamp Green purpule or yellow. & you AGS are fine with it you even dont look at it like a problem.

  • AGlockInMyDraws Toolie D 🔫🇵🇷 (@AGlockInMyDraws) reported

    @playnewworld @PrimeVideo @TheWheelOfTime Working on awful skins is easier and more important than fixing the problems that nuked the playerbase?

  • violin_armarius Daniel Cano (@violin_armarius) reported

    @playnewworld @rxaiz @Steam Tell them as well that, after they fix all the bugs (in about a year or so), they drop all data and make a fresh start. Thank you.

  • BladesofGlorie Blades (@BladesofGlorie) reported

    @playnewworld can we get a hot fix for bugged portals? They still arnt showing up on the map for me. Relogging doesn’t fix it. Please and thanks. 👍🏼

  • codfish667 Mr Fish (@codfish667) reported

    @playnewworld @Steam Could have been game of the year had there not been endless bugs in alpha/beta/launch that you refused to fix causing servers to go from full to 10 people in short space of time because you tried to save money. Locking finance transactions multiple times in an economic game 0/10

  • Albinodragon82 James p Sebastian (@Albinodragon82) reported

    @playnewworld Plz plz plz I loved the game but plz fix the storage issue unlimited or use in all locations or something useful the storage is killing the game

  • LeoPawn **** (@LeoPawn) reported

    @playnewworld @radaway Mine is the one where I can only place one item down before I crash and have to restart the game just to find the item wasn't even placed. That's the one for me.

  • gamer4life4 freakshowgamings (@gamer4life4) reported

    @KodiakJedi @playnewworld @Steam thats was an EVGA problem. not new world

  • Xerveox Illumimattie (@Xerveox) reported

    @Sindher @playnewworld hOw aBoUt yOu fInD tHe fOrMuLa tO fIx YoUr GaMe¿

  • Adanimo_ Adanimo nRg (@Adanimo_) reported

    @playnewworld @Steam FIX your game-breaking movement bug! It is literally game breaking and prevents any sort of meaningful gameplay! It's been months now! FIX ASAP

  • SageOrums Orums (@SageOrums) reported

    @playnewworld @PrimeVideo @TheWheelOfTime Dear god they'll do everything but fix it

  • PirateAndy666 Dr. Pirate (@PirateAndy666) reported

    @playnewworld @Steam Why would anyone vote for a broken piece of ****?

  • gidyin310 Gidyin310 (@gidyin310) reported

    @playnewworld @Steam how can this be true when yall cant even fix my house!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • NerdGirlGasm 😅 Maybe 2021 Won't Be So Bad After All 😅 (@NerdGirlGasm) reported

    @EatMyPoopiePies @playnewworld Ohp, looks like AWS is having major issues again—that’s why.

  • M1nKsTeR Julius Gribovskis (@M1nKsTeR) reported

    @playnewworld @Steam game is a massive mess you couldnt fix you empty promises incompetent devs and publisher could have been best mmo but nah had to release this unfinished mess you report a bug you get banned you say anything in game get banned you do anything in game you get banned

  • WaWeThinkWeBcme Hussain (@WaWeThinkWeBcme) reported

    @playnewworld @Steam Surely the game has issues but boy I'm having crazy amounts of fun... totally worth the $ I paid for it (once!)... and you HATERS! You need to get into Contact Sports...

  • Witchcraftgirl2 NudeWaffle (@Witchcraftgirl2) reported

    @LegacyMike95 @playnewworld Yeah uh. That’s not stupid. That’s a clear threat, even if you are ignorant too it. Roleplay isn’t a bad thing. You were the problem and a 24 hour ban is generous. 400 hours? So what? No one cares about your time you chose to play