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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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capi
(@eveworlds) reported
@playnewworld Can you please fix the server lag when entering an expedition? It is impossible to do the mandatory level 25 expedition, the enemies have so much lag that they hit you meters away without starting the animation.
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ScuffedSenpai
(@ScuffedSenpai) reported
@playnewworld Very sadge! Amazon own AWS - which is the biggest server cluster in the world, and they said server issues would be fixed by launch 🤬 BUT! It’s not as easy as 123, there’s some tough decisions to be made by amazon rn. Everyone on twitter seems to be a dev, have some patience 🥱
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Cypher Valentine
(@ziakio) reported
@playnewworld Remove auto run afk exploit like u realized 50% of ppl are using this cuz they know how bad ur ques are, like I haven been able to play since launch. But uk don't increase the cap to fix this whole issue
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Myst 🇲🇦
(@mystvb) reported
@playnewworld Can you fix the game freezing sometimes?
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SWE_Motorizer
(@SWE_Motorizer) reported
@playnewworld The Lag Detected is insanity! Seriously!
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IGNRANT
(@ThatWide335i) reported
@RicochetGG @playnewworld Same issue
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oWhiteops
(@oWhiteops) reported
@St3v3w4it3 @playnewworld And how would that fix the issues with having over 40% of servers with 0 population like they tweeted earlier? People need to spread out.
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Ethan Price
(@Paradox_EP) reported
@theonlyshawnobi @playnewworld Yeah more servers help me. If I wanna fix tracking I should just login to another server with no character and start over. Damn ur a genius. Oh and then do it again when I get level 25mining and iron tracking breaks. And again and again.
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Kevin Lupo
(@GiniroRyu) reported
@playnewworld Guys, fix the ******* Proving Something question. I have assisted killed Zane at least 30 times now..and have NOT gotten credit. Seriously...wtf.
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Lu🇵🇷 | CW: Star Wars Visions
(@lu2xOnJah) reported
@playnewworld I just got in the game after waiting for an 800 player queue and I get in I'm walking for a couple seconds then recall inn and my game crashes and it tells me I gotta wait in another queue of 900 and I'm just worried if yah don't implement crash protection u will
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D-Soul
(@_DSOUL_) reported
@playnewworld But can you fix dungeon lag tho?
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dfeusty
(@dfeusty) reported
@playnewworld When you gonna fix the queue disconnects??? Been in queue all afternoon, DCed... Back to 1200.....
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Jake
(@imTheChozen1) reported
@nick60073501 @playnewworld You’re behind the time. That was announced as an issue by the graphics card provider and the faulty ones were replaced free of charge.
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Cookiedropz
(@Cookiedropz) reported
@unbranded86 @playnewworld Def just gotta avoid them streamer servers tbh. I have had zero issues getting in on my server and pretty well balanced faction control atm.
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Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@playnewworld When the twitch drops will be delivered? Also, there is some issues with creating a message of the day in the companies.
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Christina Marie
(@gueinevere) reported
@playnewworld Can you fix the servers already? forced invasion in EVERY territory simultaneously has completely frozen the Aztlan server. Literally NO ONE can move.
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Marvin Watson de Sousa
(@marvinwsousa_) reported
@playnewworld What`s happening on SEA servers ? Servers are instable, lag detected, players who can't join the war, cause they are in looping on loading screen. Shame on you Amazon !
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Sean Keohane
(@ferdelance72) reported
@playnewworld Can you guys fix the war bug that's been in since beta? We lost 20 people on our army do to the teleport bug
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Solaroid
(@RealSolaroid) reported
@playnewworld Dungeon lag next please :)
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Solaroid
(@RealSolaroid) reported
@playnewworld I'm loving the game so far but PLEASE fix your dungeon servers. Every single instance has a 2-5 second delay and using my super spiderman instincts to predict attacks 5 seconds in advance is borderline impossible on bosses I've never encountered before.
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Yung Toast3r
(@yungtoast3r) reported
forgot to queue up to my world @playnewworld when i got home. i’m chalked i might not play tonight then 😫😫 can we fix the servers now pleaseeeeeeee 🙏🏼
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Derized.
(@Derized_) reported
@playnewworld Do you guy's plan to do anything about the AFK people issue? It's probably a bigger issue at least for people already with a character on a server and people never logging off.
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Adam Ray
(@adammdray) reported
@playnewworld NA EAST Aztlan the only server down right now? What's going on?
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anarchy_crow8
(@AnarchyCrow8) reported
@playnewworld i am unable to log in the game keeps saying connection error
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David
(@wonkeysmoker) reported
@playnewworld doesn't a queue indicate full? i got dc'd and then ended up in a 1300, 6 hour queue and cannot play until tomorrow. fix dc's being able to get back in.
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Calvin
(@Calhoon222) reported
@playnewworld FIX THE GOD DAMN QUE
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Ethan Price
(@Paradox_EP) reported
@theonlyshawnobi @playnewworld U have to relog to fix several issues currently in the game... So if I want to fix tracking on compass I have to relog. So I'll wait till queue is low to do that? So that's why it would have to be safe? Do u actually read the tweets? Clearly not. All this was said.
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CiscoStu
(@CiscoStuYT) reported
@playnewworld Aztlan just died as soon as the invasions started... its the only server down... #NewWorldMMO
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Austin neitzert
(@NeitzertAustin) reported
@nick60073501 @playnewworld It's fixed my guy been playing since launch and not a single issue...
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Ethan Price
(@Paradox_EP) reported
@playnewworld How about show existing queue for players inside the world. This would prevent auto running and help people know when it's safe to relog to fix the countless tracking bugs that still exist from closed beta.