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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Q
(@n3v3rsummer) reported
@nicotwitchh @playnewworld Gross... sounds like some bad creep from a Programmer's nightmare. Hopefully it's an easy fix for ya.
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Peachy🍑
(@vipeachy) reported
Huge shout out to @Alexander_Locke for sitting down with me and showing me how to fix my stream!! Zander is so freaking genuinely kind and HELPFUL. LIKE DAMN. thank you 🥺 Turns out I don’t need a new graphics card or ANYTHING SUCKERS!!! @playnewworld streams coming SOOOON
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nE | Munkey
(@evilmunkey42) reported
@KryptechKnight @playnewworld Lol yeah I could see that being an issue. But I imagine if I'm playing at work, I'd be doing stuff close to towns and just grinding easy mats or something lol
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Liquid
(@___Liquid___) reported
@playnewworld Fix the covenant advancement template mission in bright wood… I’m stuck and can’t advance cause it doesn’t show anything… even restarted my game
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🔴 LIVE NOW | Kdog
(@KdogLive) reported
Worse lag than any of the beta wars, and it cost us our territory. I lost my first ever war as shotcaller... im dissapointed to say the least. PLEASE @playnewworld continue to work on the servers. Defending a fort is impossible if your t3 cannons are negated by lag/no-reg...
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DLFK
(@DLFK96) reported
@akaiiro @yongkykun @playnewworld It will be free, they've stated this but this will be a way for people to easily go to the store to transfer, and also who cares if they're adding that as a paid service, I'd be more than happy with it once the free ones have Been given out
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Dallas
(@dallythebae) reported
@playnewworld No fix for the dsync in amrine huh, ******* great
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DLFK
(@DLFK96) reported
@nicotwitchh @playnewworld Haven't experienced NA I'm on EU but I know someone who plays NA and they say some **** on there ***** up, they have less problem's playing on EU servers, I think it might be your particular server, want me to call Jeff?
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Symptomz
(@TheSymptomz) reported
I seriously have a problem.... I can't stop play @playnewworld....
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DLFK
(@DLFK96) reported
@SplodedChicken @playnewworld Nah bud, what you've shown is some stupid ****, just because you can't animation cancel doesn't mean ****, that's a you problem, woth it being the way it is means you don't get smacked with like 5 different skills in a second and you can actually see them coming
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Anon
(@Anon97702769) reported
@playnewworld that was the update? better fix this ultra annoying Pop up for up coming wars wtf
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Skaht Stamps 😷🏳️🌈🥞💖💛💙
(@Stamps1646) reported
@playnewworld Thank you. <3 Fixed an issue where the abandoning event notification could sometimes persist after the player abandoned the event.
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nico 🖤
(@nicotwitchh) reported
@Divatopia_ @playnewworld I wish. No one can figure it out on any PCs. I can’t even get through customer service.
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nico 🖤
(@nicotwitchh) reported
@EnvyyousTV @playnewworld I get the lag thing on multiple computers.
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Einvar
(@yozsh_) reported
@playnewworld It's a pretty poor patch note their. Take a look to start balancing weapons guys. Those people running greataxe + lifestaff.... Deal a lot of damage then heal themselves so high.. Focus stats don't need that much to be broken?
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ØTD LONER
(@L0N3R999) reported
@playnewworld You guys gonna fix amrine excavation so we can proceed with the main story
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THE KING OF GAMES💯✊
(@KingCedGaming) reported
@playnewworld Can we fix the compass bug lol i have gotten it multiple times where my resources and quest markers won't appear😐
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Quarantin0
(@40ozPhantom) reported
@Nametakensucks @playnewworld Amrine is still taking orbs and not letting anyone in on US-East Caeno, entire server is stuck at that part of the story. Fix your damn game.
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MrPenguin
(@MrPengu16868301) reported
@playnewworld Why am I concerned about that they only stated „free“ transfer at the very first post after launch and now talking about shop …. What was it again. Creating a problem artificial to offer the player a paid solution…
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Einfachich
(@ZovKx) reported
@playnewworld RTX Cards Fixed from your Render Engine or still activ this Problem ? @playnewworld
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Vasil Angelov
(@Vaskata94) reported
@playnewworld Please fix the life staff lumberyard crash
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Drackjo
(@ShadowGods1) reported
@playnewworld I guess they will also fix the fact that the people massively report from people of other guilds to get banned senselessly?
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xdeede
(@djexperia) reported
@playnewworld 4 days of expeditions being completely unplayable on EU's Duat server due to some big expedition related lag....
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Ky_Million
(@Ky_Million) reported
@playnewworld 100s of people on my 2ndary server (Dis) are saying Amrine is not working at all, eats their orbs but won’t let anyone in- chat has been bitching (blunt I know) for 3 straight days literally all day about it. Just thought I’d pass it along ✊🏻
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ShinyBuffalo
(@ShinyBuffalo) reported
@playnewworld what about people not hearing any voicechat? seems to be a common problem when i looked it up and it still exists for me :(
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Khorne
(@Fallen_Justicar) reported
@playnewworld Been having issues with the market not giving my gold, already lost over 10k worth of gold from the market not working
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ØTD LONER
(@L0N3R999) reported
@playnewworld You guys gonna fix amrine excavation no one can get in
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Lilian Mae Ball
(@MaegrenOfWithy) reported
@playnewworld that's all well and good but the territory influence mechanic is deeply deeply unpopular and yet you are saying that its working exactly as intended. Many established companies are close to giving up entirely on the territory and pvp unless and until you fix this.
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Liquid
(@___Liquid___) reported
@playnewworld my quest Travel To Brightwood and complete the trial of the Templar is bugged…..how do I fix it? Anyone? Anyone? Bueller?
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Peachy
(@JustPeachyy69) reported
@immortlREAPER86 @playnewworld I’m an American playing in Aus servers and my ping is 230. Sometimes unplayable. My boyfriend has to help me with most quests because even at level 24 some level 17-21 bosses will ******* when my lag gets bad