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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Ettrich
(@caimanguera) reported
@playnewworld Bro, i love the game but wtf. New world belongs to Amazon, twitch belongs to Amazon. Even tho you have problems with that
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Shults ⚔️
(@ShultsGaming) reported
@playnewworld Currently, drop are NOT working on any streamer. Server issue?
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Jabberwooky
(@Jabberwooky1) reported
@playnewworld And yet I can't find a single channel with drops working atm and everyone I did check out says it's broken atm... sounds about right... let me go back to not playing New World but good attempt to getting people back but again fall short.
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Rightiibeararms
(@rightiibeararms) reported
@playnewworld is there a reason the drops are not working properly?
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Justin Livingston
(@opLivi) reported
@BrandonSherez @playnewworld @ShadowFox_TV You have trouble fast traveling to the outside of every dungeon?
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld so here’s my issue. I am not the one who duped items in game. But I know someone who did just to see how easy it was to do. This is a glitch of the game and shouldn’t be exploited. However it’s also a glitch that needs to be fixed asap. With that being said.
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chuckmma
(@mma_chuck) reported
@playnewworld Go ahead and hide or delete my tweets. Just ignore the issues ;) because that's working out oh so well for you guys.
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Bliz88
(@Blizski88) reported
@Novares8 @playnewworld This isn't new worlds issue you dumbass, this is twitches issue
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Alex Firlit
(@firlitking) reported
@playnewworld @ShadowFox_TV can yall just fix the lag and the server issues lol, once a month updates dont cut it
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Brian
(@Brian0414) reported
@playnewworld @pinayontwitch new world PLEASE help with mine I have been waiting for it for multiple days after claiming it..sent messages.. no problem with the previous drops..
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Wolvestooth
(@wolvestooth) reported
@playnewworld Except it's not working for many people right now. I luckily got it from one of the few streamers you gave it to. Some official word on the forums and here would be appreciated.
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nardo
(@N4rdo__) reported
@playnewworld Why wear green when you can just lag all over the place? **** fkn game
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Angel
(@AngelNea_) reported
@playnewworld Please fix your drops, we didn’t have access to them today at all.
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Eru Ellimist Entreri
(@EruEllimist) reported
@playnewworld I told you things would go poorly post launch as a result of your handling of the Auto-Ban & other issues. How are you liking the deadmans switches now that they are constantly impacting your development? (:
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p s Y
(@PsyGigante) reported
@playnewworld desync fix??????
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nardo
(@N4rdo__) reported
@playnewworld @ShadowFox_TV i wonder if they bring how fkn **** the lag is. probably not. but hey lets buff the broken weapons
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SandriniPanini
(@sandirara) reported
@zBamboozler @playnewworld Same for my sister, was given a duped item and got banned and appealing was useless. Terrible customer service
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Chronic
(@JoshuaW03352887) reported
@CyanNerdz_ @playnewworld Not one to jump on the "Dead game" train but that's not even 10 servers worth of population. They dropped the ball early and lost momentum once the Wars became unplayable with exploits and lag. Sucks too because this was probably my favorite MMO release since Ultima Online...
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OuchPotato
(@OuchPotato1) reported
@playnewworld Critical issues , the entire game is broken , I find bugs every day....I had been submitting tickets , but I spent more time finding bugs than playing so I stopped .....
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iamjjbraga
(@iamjjbraga) reported
@playnewworld Fix your game already. You should take my whole server off ban
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld Just fix the bugs each time you do shut it down. I don’t care if you shut this game down for a whole week or 2. As long as you fix bugs. Then worry bout content and then skins. I like to play opr but not being able to hit someone sucks. They not even dodging. It’s crazy.
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Scrooloose
(@ScroolooseUK) reported
@playnewworld @ShadowFox_TV Fix the inventory system! I quit becuse my inventory was full all the time. At least add a craft bag or something like in ESO. Not everyone does pvp!
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defmetal
(@defmetal1) reported
@playnewworld can you issue some visible guidance on your declaration system? My company has lost 25 declarations in a row, and 100 very hardcore active players are almost ready to quit due to this. We need to understand the mechanics, as we feel like we are stuck? #newworldmmo
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🐕
(@duckcatdog) reported
@playnewworld fix your damn skill queue system, or rather erase it. pvp game is really clunky and unresponsive
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s2RX
(@s2adrenaline) reported
@playnewworld Can we have any explanation as to what the critical issue being fixed is? Seems like it would need to be very important to do it during peak hours instead of the off hours.
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld When you do your down time. You guys should really fix OPR for real. Hitting someone don’t work much. As a healer we can’t heal much anymore since we got nerfed. And our hits goes through players. I then switched to great ace and war hammer. My hits goes through them again.
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vitor dias
(@vitordias87) reported
@playnewworld @ShadowFox_TV I think it would be the best update to unban, and if you can also update the game's ticket and chat service, it would be great, since they don't respond
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld so here’s my issue. I am not the one who duped items in game. But I know someone who did just to see how easy it was to do. This is a glitch of the game and shouldn’t be exploited. However it’s also a glitch that needs to be fixed asap. With that being said.
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@playnewworld On top of that. Might want to fix the trader at shattered mountain. Keeps kicking people out of the trader menu. And while this is down. Have some bug fixes. Each time you shut down the server. Always have bug fixes. Don’t just shut it down. Let it take about 2hrs that’s fine.
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chuckmma
(@mma_chuck) reported
@playnewworld Shame on you guys. Single handedly the most unprofessional disorganized customer support team I have ever witnessed in my life. Total disregard for the customer. Multiple forum posts inquiring about wrongful bans removed by mods. Its clearly an issue you're trying to sweep