New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/21/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DrDeathGamez RaginOz (@DrDeathGamez) reported

    @playnewworld Please fix why players lost their skins the bought. Don’t see that in the fixes

  • Juswel_P Juswel (@Juswel_P) reported

    @playnewworld Fix the server lag. Signal red here in asia.

  • SlickFrames Slick Frames (@SlickFrames) reported

    @playnewworld An update to fix the update? Lol

  • Champioee BlacCobra (@Champioee) reported

    @playnewworld Why dafuk do i need to use money on to repair equipment on my own??? Did we just put money inside our broken equipment??? Where's the ******* logic??

  • SolidClash Solid Clash (@SolidClash) reported

    @playnewworld My firestaff today went from 3000k +/- hits too 600 +/- … Anyone with the same issue?

  • D1xon_00 Bryan S. (@D1xon_00) reported

    @cafi_pkr @playnewworld It's because it hasn't loaded in due to the amount of lag and people in the area. Just wait a min and it'll load in.

  • Nesh_v11 TattOoNeSh (@Nesh_v11) reported

    @playnewworld do something about the lost furnishings, as last week's update was supposed to fix this

  • KRicey86 Ricey (@KRicey86) reported

    @cokytus @playnewworld bro there hasnt been down time for ages unless your server had issues. Why you complaining i also work but have plenty of game time.

  • iLikePiemmmm iLikePiemmmm (@iLikePiemmmm) reported

    @gnarlyrita @playnewworld Don't you like opening a 10k schematic that you bought and having not proc. I have like 100k + in schematics that I'm not even opening until they post that they fix them.

  • rightiibeararms Rightiibeararms (@rightiibeararms) reported

    @playnewworld you gonna fix the " groundwork " of missing ground after fast travel?

  • 93Pei Jack Mehoff (@93Pei) reported

    @Archonman @playnewworld It doesn’t resolve his problem. I know the feel. To help my woes I own property in EF - MD & CK, with my home being at SM.

  • St1ckyDr4wz High Tier Deity (@St1ckyDr4wz) reported

    @playnewworld FIX THE VOID GAUNTLET QUESTLINE FFS

  • inztinked Inztinked (@inztinked) reported

    @playnewworld YO FIX THIS HEALING BUG FROM THE VG! WTF is that?! Talk about losing land in wars...this game really is becoming a joke..

  • Gi_Boots Gi Boots 👢🎮🎧 (@Gi_Boots) reported

    @playnewworld please, for the love of God, fix your sh*t! Otherwise, I would like to request a frickin refund! I swear if it's not one thing, it's another... the whole map including me is flying, unable to craft, being in water, but there is no water and the list goes on!~

  • Sandersttv1 SANDERSTV (@Sandersttv1) reported

    @primegaming @playnewworld Lol can't make everyone happy yes the game has so problems but to be fair theirs not many games that don't they have been doing major updates once a mon every month and addressing issues if you don't like what their doing stop complaining and go so place else

  • Chickenooble Chickenooble (@Chickenooble) reported

    How long until #PLAYNEWWORLD gets the Final Fantasy 14 treatment. Nuke it from space with a giant meteor, fix everything, then rebrand it as "A Newer New World" in two years. Watching @JoshStrifeHayes' latest video is depressing. Feel bad for that playerbase.

  • grabbablog Matthew G (@grabbablog) reported

    @playnewworld Guys. You need to patch up lag and stability issues. My entire server (EU Central - Ketumati) could not render in textures which required constant relog into the game after every single quick travel.

  • kurt_caceres Kurt Caceres (@kurt_caceres) reported from Los Angeles, California

    @JosephHammer19 @playnewworld I had NONE of those problems today. Sounds like a YOU problem

  • SayneHD Sayne (@SayneHD) reported

    @playnewworld I'm going to be brutally honest. Take the game down for an entire week or two. Fix the bugs that are breaking your game and then after you fix the trending issues, move to minor bugs and fix that weekly when live. The game is in dire need of an alpha level rework right now.

  • grabbablog Matthew G (@grabbablog) reported

    @kurt_caceres @JosephHammer19 @playnewworld It has been worldwide problem. Take your finger out off AGS *** and read the forum or reddit.

  • ArchangelGod9 roman (@ArchangelGod9) reported

    @kurt_caceres @SingLee40434716 @playnewworld Sounds like a you problem.

  • Archonman Parlon (@Archonman) reported

    @kurt_caceres @playnewworld I agree with silencing the haters and i love the game but there are some things they really need to fix soon.

  • SayneHD Sayne (@SayneHD) reported

    @Chiddiru @playnewworld My problem with that mentality is not holding developing companies accountable for releasing games as "finished" when in reality they are in an alpha state. I've had bad experiences with many companies who do this and now I voice my opinion because it's basically theft.

  • ObiWanJabroniTV Obi_WanJabroni (@ObiWanJabroniTV) reported

    @SL4YYYQU33N @playnewworld @primegaming I honestly do understand. You don't know me or anything about me. So stop assuming and stop saying the same copy paste that everyone else says. If you think any of those problems are actually in New World you are just going out of your way to try to be offended.

  • Jynzoh Jyn ヅ (@Jynzoh) reported

    @playnewworld do you have a support twitter ir email to send things to? Got an issue with someone mass reporting people in game to get them banned

  • kelticfury Kelticfury (@kelticfury) reported

    @BarpTheWire @playnewworld Thanks for sharing mate. These days I check twitter to see if it is even worth attempting to log in. I hope it doesn't take them yet another week to fix the things they broke this time.

  • kurt_caceres Kurt Caceres (@kurt_caceres) reported

    @playnewworld Patience young grasshoppas. Obviously they working 24/7 around the clock to fix stuff. None of you have ever worked in the gaming world I see. Just the cry baby world. Go back to WoW you rejects.

  • michel3dmax Michel 3ds max (@michel3dmax) reported

    @playnewworld You could see this problem, after the last update, the Healer is impossible to play, because even with 65% less threat, all enemies stop fighting each other to follow the Healer!

  • EloytxoMankito Eloytxo Mankito (@EloytxoMankito) reported

    @playnewworld, one thing you fix, 20 you broke. 30 minutes playing, 3 times kicked out.

  • Michaeleinwech1 Michael einwechter (@Michaeleinwech1) reported

    @playnewworld This outage rolled back our territory upgrades. We were told this would be fixed in the maintenance patch and not was fixed this morning. Over 30k in lost upgrades.