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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Link
(@Chrisroxs125) reported
@playnewworld Game has crashed on me twice, each within an hour of Gameplay; tried signing on to character after crash and game got a fatal error, crashed again and is stuck on "running" on steam and steam is now frozen. Had to task manager out of it. I am running the game on a RTX 3070
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Tihson
(@Tihson_Gaming) reported
@playnewworld Played for a few hours yesterday and it was fun, no major performance issues 👍. @playnewworld please look at increasing spawn rate of bosses needed for quests. Waiting 20 minutes to get a tag hit on Henry at the river docks brought back overcrowded WoW server frustrations.
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Add your name
(@Scarybooster1) reported
Here’s my thinking: If we all choose NOT to beta test @playnewworld then they won’t get feedback and they won’t have to delay more to fix bugs. Hear no evil see no evil speak no evil scenario.
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Kallydrasil -Twitch-
(@Kallydrasil) reported
@Afterhours101_ @playnewworld Wrong, it's a problem of optimisation I have a really good setup and I have some fps problems too (cities for example)
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Brett Calderone
(@BrettJCalderone) reported
@playnewworld Having audio issues before the reset on Olympus. Not sure if it’s for other servers. Music works fine. Sound affects start to go away and are non existent at times
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JROC
(@JROCCthaGreat) reported
@SiKEviL @DefogoPlayOn @playnewworld Right, havent had any performance issues, just sound and a few bugs
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Fara
(@FaraGameplays) reported
@playnewworld The sounds issues and shift roll will be fixed?
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BorushikiFan
(@Pow3rZkUsH) reported
@playnewworld the single thing that i have an issue with is that im scared that you will posponed it again.
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K24Fur
(@K24Fur) reported
@playnewworld both me and my bf cant log in the game says connection error. and are internet is fine and every things updated. pcs restarted and internet restarted. "mm_connerr_rep_timeout" is the error
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Byzui
(@edwinacotto1) reported
@playnewworld please fix the audio and inputlag 🙏
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K1ngUltrex
(@K1ngUltrex) reported
@Zerogh6 @playnewworld Sound issues should be top priority, I don't want my game to make me feel like I'm drowning
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a.larre
(@alarre5) reported
@playnewworld @deadheaddabz i applied for the open beta and im still waiting 5 hours, any problem?
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Nik
(@nikkaraqi) reported
@playnewworld on the Olympus server the main quest boss fallen soul warden and is glitched from allowing people to progress in the main story pls fix this
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Genevacomplex
(@Genevacomplex) reported
@Lord_ZED83 @playnewworld My PC is already upgraded. If you looked on Reddit, not Twitter you would see a lot of people are having the same and other issues when it comes to performance. Also looking at the specs they have almost the same setup as me as well as over the minimum requirement.
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Aodan
(@AodanTV) reported
The reality of PvP Scaling in @playnewworld is an issue of reward, not scaling. Not many are going to want to flag, if it's simply a risk and they aren't doing PvP quests. The issue isn't scaling but a lack of reward.
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Rafael
(@raokizera) reported
@akash_h_p @playnewworld Delay? Seriously? If closed beta was better, release something closer to that build and fix what has to be fixed along the time. To delay the game again, it will just kill the devs moral and so the game.
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SiKEviL
(@SiKEviL) reported
@DefogoPlayOn @playnewworld Maybe like get a better computer. I have had only audio issues in this beta.
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Sir.Indica420
(@Sir_Indica) reported
@tinox9697 @EricGalenzoga @playnewworld Get a better video card I was pulling 120 fps with a 2080 super with 0 problems in and out of the city
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Christopher Link
(@Chrisroxs125) reported
@playnewworld Trying to log on to either of my two characters now results in an instant crash on loading screen
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FitoToño
(@FitoTono) reported
@playnewworld 1660ti (everything on LOW settings) fps 50-70 open world, 20-40 towns. Audio bugs, and gameplay stutter (this might be my trash internet). My laptop's battery drained like crazy after a few hours (while plugged in). Anyone else having these issues?
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Tria
(@trialia) reported
@playnewworld Ahahaha no. I'm not playing that till I know the issues with processor implosion have been straightened out. Much as it looks like fun.
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Valeriy Sevryukov
(@oilelephant) reported
@playnewworld Please explain why the average performance of the open beta is lower than that of the closed beta, which now introduces FPS drops, server lag, and stuttering. Thank you!
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CaptainHockey82
(@CaptainHockey82) reported
Anyone else have an issue on @playnewworld where the audio cuts out mid battle and when doing an activity? #NewWorldMMO
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zerøgh
(@Zerogh6) reported
@Devilanes3 @playnewworld I know, but I wont play WoW if New World fixes their problems, because WoW is boring.
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wipe
(@DasAlanArt) reported
@playnewworld this game need 1 more year I’m sorry to say it but the game combat play. Feel very clunky. And animation need to be improved and a-bit graphic. To mush bug graphic issues and. Crashes. Ect.
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Brandon
(@brandonwstrong) reported
@playnewworld game is crashing periodically in performance intensive zones such as player towns. Never had this issue in the beta months ago. Tried turning down my gfx settings and same outcome. Hardware hasn’t changed since last test.
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Ezra
(@EzraCS3) reported
@Zerogh6 @playnewworld They aren’t going to fix anything right now. Using all this as a reason to delay the game even longer
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ChumbaWumba6943
(@chumbawumba6943) reported
@playnewworld Am i going to have a problem running the game on a rtx 3060? i keep hearing mixed feedback
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Alex Neu
(@NinjaAlexei) reported
@playnewworld @SinCitiSaint uplayable soundsbugs.. annoying to hear sounds like someone is shroubing metal under water, no fun ... how a big company like amazon can have so much errors in a game
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NewWorldFarmReport
(@NWFarmReport) reported
@playnewworld @Ignis_Lupus_ Sorry you are having to deal with that. I’m having those issues too right now. Try to keep positive as best you can. This storm too shall pass. We will be better captains.