New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/14/2025 15:45

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SMELTN Steven Melton (@SMELTN) reported

    @BasilioGThree @playnewworld Too funny little too late though. It’s sad that you’re now exploring by yourself. Surprised the emote didnt crash the server

  • Targ35618266 Targ (@Targ35618266) reported

    @Rich38179611 @playnewworld Bots are for majority gone. Yes they need cross server OPR but the game even a yr old yet. Interesting how people forget how many issues their favorite games now had right after release. Course some never played them right after release

  • pl4ydaocphx pl4ydaoc (@pl4ydaocphx) reported

    @Jersey9986 @mythiccz @playnewworld I never said that the game didn't have its problems. Not every game is perfect by any means. Some people don't like it's style, some don't like the combat, some have had issues with bugs.. It is what it is and they're trying to right their wrongs.

  • therealinfa Maurice (@therealinfa) reported

    @BasosySGYT @retroira @playnewworld Players wanted merge's asap once they fixed the housing persistence issues, they listen and actually do merge's asap, people complain its on too short notice. Give them a break lol

  • hyrri4 hyrri (@hyrri4) reported

    @playnewworld Fix lost ark plz

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld fix your ******* server lag you JACKASSES holy ****!!

  • _dankape Dank Ape 💎🙌 (@_dankape) reported

    @playnewworld Hey AGS. Here's my feedback after uninstalling. This game puts a lot of unnecessary barriers in front of the players. Expertise, azoth encumbered travel cost (do the magic elves that run the service need to lift weights?), separate storage and their insane xfer cost

  • infinity_owl Infinity Owl (@infinity_owl) reported

    @playnewworld quick rant: The new gear score based dungeon runs are creating separation among players and dismantling guilds. The wars and dungeons need to be on their own instance because the lag is unbearable. Community bosses or raids would be a nice addition. Please fix!!!

  • KaaneKahramane ArcadiaS- Kağan (@KaaneKahramane) reported

    @playnewworld So where did you come up with that it could take up to 4 hours when you first said it? Like Microsoft, do you have trouble calculating estimated time? Also why doesn't it hold "every time"? If it's 4, say 6 so people don't expect it to be 4.

  • Roman_Rogal Roman Rogal (@Roman_Rogal) reported

    @playnewworld so that game too haa fix lost ark first pls

  • Adeptus_Addy Addy (@Adeptus_Addy) reported

    @Delthecreator @LadyMamini @playnewworld Lost ark is supposed to launch for f2p today, but last I checked they were having issues, might of been worth pushing this merge back so folks struggling with lost ark could hop on new world?

  • Just0rion Tino Hales (@Just0rion) reported

    @retroira @playnewworld Probably struggling to keep the few people still playing happy, crazy that a new game launch is what it took for them to fix some glaring issues.

  • Leonard71745865 Leonardo Moreira (@Leonard71745865) reported

    @playnewworld Could u fix the game pls? Freezing ALL THE TIME

  • EatMyPoopiePies sKyZ (@EatMyPoopiePies) reported

    @playnewworld Just push the reset button already. Turn the servers off, take 3-6 months to correct the existing issues, and listen to your players instead of adding new stuff. Be more mindful with your bans and focus on the massive amounts of bots.

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld It's too bad your net code causes the servers to lag even with low population and 75% of the armor designs are garbage.

  • Wheetbred Wheetbred (@Wheetbred) reported

    @DamnG5XD @ProdigyKingz @playnewworld Also, this wasn't a planned merge that was thought out in advance, this was a hasty band-aid to fix a sinking ship. NW is hemorrhaging players daily and is trying to save their ***. We got a week last time and 12 hours this time. I just think it's odd for no comms until day of.

  • NickG1962 XanderNat (@NickG1962) reported

    @playnewworld A sure sign that players numbers have declined.. Fix the games problems and players will still play.

  • WinOrGoHome7 NoT ToDaY (@WinOrGoHome7) reported

    @playnewworld can you please check what is happening with bengodi server? or at least say something about any problem it has, many people can't log in since 6 hours ago

  • TronDragon4 TronDragon (@TronDragon4) reported

    @5K473UND3R @playnewworld I have the same issue. Kinda just gave up

  • hopeofhell Hopeofhell, Virtual Minotaur Deamon. (@hopeofhell) reported

    Im still baffled that less than 6 months ago @playnewworld launched to god awful server que issues and lock downs. To then have @playlostark launch and have the VERY same issues. Given they both use Amazons server farms which are the larges in the world. Its kinda sad.

  • AntonioCaseiro Me_Myself_and_I (@AntonioCaseiro) reported

    @playnewworld Just to let you know: I can't play my main in Rocabarra (Eu)...constant disconnect after a few seconds... but I can play my secondary alt in Midgard (Eu) .. stable and no disconnect... strange.

  • CLE_Jared Forest City Trivia (@CLE_Jared) reported

    @Darkheartedlife @playnewworld It's an AGS issue not LA issue. You're barking up the wrong tree.

  • Just0rion Tino Hales (@Just0rion) reported

    @playnewworld @Quenemjogador aka, this is too much for our small team to handle. We’re trying to get players to come back by finally fixing multi-month long issues.

  • AaronNelson24 Aaron Nelson (@AaronNelson24) reported

    @playnewworld @foalgo @MonkeyManTweets Can we get an actual Estimated time for the merges to happen? Being apart of this community, I feel like we are being let down time and time again, with more and more problems. You say 1 hour until it’s up, but 20 minutes later still nothing.

  • aPrimOrange aPrimitiveOrange (@aPrimOrange) reported

    @playnewworld I’m sorry but when ur at a point when simply adding a skin causes servers to crash then u must be doing something wrong, and if u don’t want this game to die then I’d suggest getting it together

  • time1382 time138 (@time1382) reported

    @playnewworld Look at the number of skins we have. A huge selection and not one of them, to our knowledge, have caused issues up until now. Besides clipping issues. These commenters don't mean half of the things they say.

  • XZillla NABZ (@XZillla) reported

    @_Waftic_ @playnewworld @5K473UND3R have u found a way to fix it?

  • BagginsTV BagginsTV (@BagginsTV) reported

    (pls fix @playnewworld)

  • MarcusMMALV Marcus (@MarcusMMALV) reported

    Fix your piece of trash game on your two penny servers, @playnewworld. Holy ****, you sad sacks couldn't find water if you fell out of a boat. #NewWorld

  • Gravitrees Gravitrees (@Gravitrees) reported

    @playnewworld nice now fix lost ark