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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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JeanTVGaming
(@JeanTVgaming) reported
The problem is not that there is a queue the problem is the damn DC and when you get back in you start all over again @playnewworld
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Hyx
(@Equillium) reported
@playnewworld it didn't work... Started at 2500, got to 1600 in line, got the error, pressed ok, back in line 2600 now... great experience
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Igor
(@Glasofruix) reported
@playnewworld "Failed to join login queue, please try again" Aaaaaand back to the line we go.
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Malawi
(@MalawiFPS) reported
@playnewworld i waited 3 hours in queue for my game to crash so i lost my spot in queue, please add server/world transfers
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Degree the gamer
(@degree_gamer) reported
@playnewworld Please, explain to me why did my game shown an error after waiting in the queue for litterally 5 hours today. I was finally 200th and then i get an error and reset back to 4 thousand queue. Please fix that at least i just want to play the game i paid for
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Degree the gamer
(@degree_gamer) reported
@Dankryles @t_izzy0513 @playnewworld The issue is, it takes them too long to fix and they can lose a big part of playerbase for that, So far they only released new servers no fixes to the issues, Just because you got in today you might not get in the next few weeks
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Philipp
(@gaysparadies) reported
@playnewworld Not Working
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Jason Funderburker
(@DogterGurke) reported
New World Experience: Queue up around 4pm. 2.400 people queue Have disconnect errors from servers pop up ever 30-90 minutes so you need to requeue Place in Queue 3.5 hours later: 2.754 **** you @playnewworld , I'm going back to quality games.
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Wear a damn mask, muppet.
(@leejonsmith) reported
Well done @playnewworld for an absolute terrible launch experience. Sit in a queue for ages and then a connection failed error. Maybe use some of the tax you don't pay to prop things up a bit?
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Randall Flagg
(@stuggybear) reported
@playnewworld You can't even make the queue system work! Nothing like waiting all afternoon from 1500 to 176 only for the queue to crash and now I'm 2326...
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exacttec
(@eXacTTec) reported
@playnewworld Yea and than you get other Login error and you are back in 2200 place FFS!!!....................
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Todd Bevis ➐
(@OnYaTodd32) reported
@playnewworld I keep getting a error and piahed back in the EU que. Getting annoyed now man 😭
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Stuart Docherty
(@StuartDochert16) reported
@playnewworld Fix your login servers, been trying to join the same server since 3pm today !!! Kicked out about 7 times your fix doesn't work, neither does just hitting the X
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Amir
(@0xAmir) reported
@playnewworld I just got this error and the queue began from the beginning. great!
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joakim brusdal
(@JBrusdal) reported
@playnewworld been in que for 4 hours and now i get server error😡
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Snurgy
(@lars_snurgy) reported
@playnewworld just got kicked out with the failed to login que as well. didnt reconnect me. now i have to wait for ages again, after waiting already. seems legit
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Fidget_the_fox
(@Fidgetthefox1) reported
@TimoGtz2 @playnewworld Congratulations for you. Its not working for me an all the others on here that have stated so.
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Julefar
(@Julefar) reported
HEY! @playnewworld - ANY eta. on when you fix the queue system ?
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Janek
(@Prophet_Creed) reported
The problem with the @playnewworld launch are not the q times. You will have those at every launch. The issue is getting kicked OUT of said q every hour or so. That’s a No-Go and a legit cause to be disappointed considering the backing behind this game.
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Michael Barbour
(@MichaelBarbourx) reported
@playnewworld Just so you know I cant even que now. Just throws an error message and my chars disapear
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Barney
(@barnissimo) reported
@playnewworld This actually helps a lot. Was the most frustrating issue for me, in addition to the long queues. Being kicked out the queue due to this error, after waiting 2 hours, was... kind of meh
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karoly andi
(@karoly_andi) reported
@playnewworld I was around 500 in que, got the error message-clicked ok and waited, it put me to 2800.
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Shuyse
(@Shuyse) reported
@playnewworld For the interaction problem, u just have to do /unstuck
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The RDot Official
(@The_Rdot) reported
@playnewworld has the worst queue system going atm that ive ever seen! Spend 2 hrs waiting in queue to then get a connection error and put at the back of the queue, clever going 👏🏻 just 2k players now in front of me
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Sebastian Nilsson
(@SebbisN) reported
@playnewworld Why do me and my friend keep getting connection error when we try to join a world? This is horrible at the moment, havent played since launch.
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Lester Voon
(@lestervoon) reported
@playnewworld The same error is popping up for me 5 times in a row now after clicking okay. No going back to queue after queuing for 5 hours
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Kire
(@UnicornVe) reported
@playnewworld 5 hours in que just to get kicked out when i was number 50. Fix your damn ****, cant belive i paid for this
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Steve N
(@stevenicholls) reported
@playnewworld This is not the solution - the problem is you make a character on a server and the next day you cannot get on any more - it just repeats. You need to increase capacity and reliability of the backend - the queues keep kicking people out.
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Gabbe
(@G4SPE00) reported
@playnewworld I'll give you the solution amazon, give us character transfers and sooo many people will just move to a low pop world that you guys made! boom ez pz fix
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Suntax HD
(@SuntaxH) reported
@playnewworld got the loginservices error, now I'm in the ******* back of the que. Wtf is this?