New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Slank〽️an
(@DJSlankman) reported
@playnewworld Garbage game. Imagine being Amazon having server issues kekw. Already falling asleep by level 10 with same repetitive quests and bugs like it’s alpha. Hype will die in a few weeks
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Anders Verhamme
(@Anders_Ryuken) reported
@playnewworld there are 176k players in worlds. Almost 400k in queue. Fix that asap plz.
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Griff
(@GriffethGaming) reported
@playnewworld Whats to stop you guys from locking servers out at some point? Going to end up running into the same issue.
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Barrington McGnads
(@BeardedOaf) reported
@playnewworld 2 weeks to rectify your colossal misjudgement? first someone should get fired. secondly you should just double the player capacity per server. then when people still queueing, offer them a queue transfer to a lower pop server. fix your ****.
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Naizee7🐧
(@Naizee7) reported
@playnewworld Dunno what else they can do but this. Shoulda happened faster but they didn’t. Hopefully this fix goes through smoothly.
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Me_Myself_and_I
(@AntonioCaseiro) reported
@playnewworld Are you mocking of us????? Never managed to login.. Waiting on queu for hours.. Shame on you.... Amazon a major server provider can't put a game running
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尸竹水戈 ඞ
(@sheii_ttv) reported
@playnewworld Fix your queue time please i been on queue in 24 hours since yah dropped it. You guys should been more pepared the queue time got out of hand and do queue time need go faster and beside on if someone has red zone pin kick them. fix NA West pin and NA East. ALL SERVER queue is bad
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MyAirMyles
(@MyAirMyles) reported
@codycee25 @playnewworld I waited 4 hours at the number then got boooted out with some error at position 3.
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Raychel
(@Raychel68786439) reported
@playnewworld Hello @playnewworld i have an issue. I can't delete one of my Chars from the server Vagon on Central EU. The char is missing from the characters list, and it says i can create a new one. But when trying it, i get the error that i already have 2 of 2 character on Central EU.
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Bolek Jura
(@BOLOYOO1) reported
@loose167 @playnewworld Man, I have 11.6h in NW, and at least 7h were in the queue xD 1 server maintenance, 1 HUD bug so I must reset, and one crash xD
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Eyesevil
(@Aaron74787556) reported
from
Tucson, Arizona
I'm guessing I won't be able to play @playnewworld because of issues with the queue and somewhat server. 😕
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Jess
(@Jess_StPierre) reported
@playnewworld When I spawn at near everfall I get "lag detected" and can't continue to town, is there a fix? Or something I can do on my end. Thanks!
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Numlefar
(@ZippyTehZip) reported
@playnewworld My problem was not about being able to login, it was with the game freezing during the first 10 seconds of gameplay. I believe the game is drawing too much power from some GPU's or something. All other games work fine just not New world even though it ran well in the beta.
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Wildside/Im Doggy
(@WildsideMB) reported
@BeLowAvJoe @MertUyarer @playnewworld That's not the point. The point is, this should not have happened in the first place. They acted like they didnt see the amount of pre orders... It was an easy fix and to have a very good launch... But they didn't and pulled this crap. I payed to play, not sit in queues.
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AAA
(@UKKranial) reported
@playnewworld So nice of you to see the problem. like you could not, as others did, predict it. Consider updating your communications faster too - you'll cut the negativity from paying customers by a significant amount if you communicate better.
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