New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • c_h_e_m Chem (@c_h_e_m) reported

    @playnewworld @BigMickeyCee "While the team addresses those issues".. Well.. That's the problem.. you don't adress those issues at all. Your "social media team" is doing nothing except post pictures (okay the pictures are cute.. but still..). Maybe you can take time to adress the concerns of your clients?

  • Chris6B Chris Sixbey (@Chris6B) reported

    @Gothalion @playnewworld PVP is super broken thanks to several bugs. I was told that exploiting the T Pose glitch was ban worthy but I haven’t seen that in action yet.

  • shootmeintheleg Monkeyman (@shootmeintheleg) reported

    Dear #newworld, the hype will be over soon, beter fix the issues soon as a pop will go down bcz of your inability to fix bugs and transfer swaps. Faction token bug Server transfers @playnewworld

  • mzdarsky Michael Zdarsky (@mzdarsky) reported

    @playnewworld @BigMickeyCee Agree, but then recommend a separate Twitter acct / method of delivering updates, because once a week is too long for players that have major issues. There are more updates on skins than on progress. Just my two cents. Thanks for responding, good to see someone is listening.

  • ifYes_elseNo ✨💀 Sashkull 💀✨ (@ifYes_elseNo) reported

    @BigMickeyCee @playnewworld I think holidays content is already done or is a different department, I mean, designers doesn't have too much to do with bugs. Also CM doesn't have to stop work just because there are bugs that they are already trying to fix.

  • JPshootz JPshootz (@JPshootz) reported

    @playnewworld I love playing new world the bugs arnt that bad considering the game is so new I was expecting worse but yeah they can be some issues but it doesn't stop you from playing the game

  • Gothalion Gothalion (@Gothalion) reported

    Being told to strategize around the abysmal lag in @playnewworld Wars is disheartening. Nothing like swinging at statues and praying the flag cap goes in your direction.

  • AodanTV Aodan (@AodanTV) reported

    If @playnewworld doesn't open up Outpost Rush and fix the terrible desync in wars soon, I don't see myself continuing to play. The core 2 aspects of PvP are disabled or has horrible desync that favors attackers. My company has given up on land ownership at this point.

  • react_student prajwal (@react_student) reported

    @jmfp808 @playnewworld @AN1MA Wow number of people who don't know how things work.i guess you also think developers need press two buttons and everything will get fixed.yes they are struggling to fix the bugs but telling the social media team to be developers is some new dumb **** I have heard all day

  • ron_fairley Ron Fairley (@ron_fairley) reported

    @playnewworld Could someone please address the trial of the cabalist quest bug that has many players unable to advance faction rep without re starting a time sink quest chain . This is a main story line quest and has been broken from day one .

  • DmkNLX DK (@DmkNLX) reported

    @playnewworld A posible fix for the lag in windsward = shared market over all cities, give the trade fee to the city the item is sold in, this Will help spread the players to other cities, and the lag in windsward Should be fixed 👍🏻

  • Fragmatikz Fragmatikz (@Fragmatikz) reported

    Can you fix the frost gauntlet lag exploit that people are abusing to win territories @playnewworld

  • ByanAyan MansourAyan (@ByanAyan) reported

    @playnewworld how about more essentials less cosmetics fix the bugs, work on server's transfer, read the damn feedbacks don't ignore your players

  • Lakez_ Lakez (@Lakez_) reported

    You’re letting exploiting happen due to broken systems that are not fixed. It’s so bad people are mad in global chat bc people are preventing the infinite ori ore spawns by standing there. Mini hacking on stream and nothing will happen @playnewworld

  • TeaaaVice Tea Fren (@TeaaaVice) reported

    @playnewworld @TheHebroohammr Why would I want to transfer from one broken world to another when I can just transfer to a new functional game?

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