New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JOSH_DALEK Josh (@JOSH_DALEK) reported

    @playnewworld Could you make the login screen less busy on the GPU so when I'm sat waiting for 3 hours my GPU isn't costing a fortune and heating my office up to the temperatures of Mt.Doom? pls + thanks

  • Celtics_fan78 Rich Henderson (@Celtics_fan78) reported

    @FabianDOOOM @MaybeOnMars @playnewworld There's another error they do not mention where you sit in queue and then it says " failed to join log in queue " and boots you. This is the one I'm getting. So I guess this only works for this specific error. Bummer.

  • MikeDaUnicorn MikeDaUnicorn (@MikeDaUnicorn) reported

    @playnewworld Wooow, instead of fixing the problems you come with cheap workarounds that players themselves have found and shared. What about "Failed to join login queue."?

  • eljefe80024037 eljefe (@eljefe80024037) reported

    @playnewworld I refunded the game last night. The game crashes my whole PC randomly. I tried every solution I could find. It's not a hardware problem.

  • TroubleMagn3t TroubleMagnet #BlackLivesMatter (@TroubleMagn3t) reported

    @playnewworld Also, does the wait trick work for all drops from the queue or ONLY this EXACT error message? I've gotten a login timeout after getting through the queue, and a different dropped from queue message. And that is just this morning. Didn't have these issues until today either.

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @playnewworld When are Twitch drops being fixed?! You limit which streamers get them and then 40% of the people they are broken... Not the most friendly to the Content Creator community...

  • ElChababo Chababo (@ElChababo) reported

    @playnewworld This is not working at all. I was queue position 1. got the error. clicked ok. queue position 2000...pls kill me now... i dont mind RNG in MMORP's but in the queue? Oh mighty RNJesus, pls let me join the game and dont kick me out of the queue again🙏🙏🙏🙏🙏🙏🙏🙏

  • JayT_1991 jay (@JayT_1991) reported

    @playnewworld Fix your **** its frustrating

  • uteha2013 Maxim Uteshev (@uteha2013) reported

    @playnewworld Why is the Alastor server not working

  • GlynnBorg Glynn Borg (@GlynnBorg) reported

    @playnewworld Nope didn’t work went from 800 to 2.4K. Please fix this it’s getting ridiculous. I come from work have to wait for 3 hrs to log in, I get did and I have to wait another 3 hours.

  • Mentalmackem Gary Hunter (@Mentalmackem) reported

    @playnewworld So let me get this right, you are saying we need to sit and look at the screen for your 3+ hour long queues on the chance it may disconnect us or basically join the queue from the back again if im not looking at the screen the minute it dc's? Are you high?

  • Mamyrvang Mayern (@Mamyrvang) reported

    @playnewworld ffs... keep getting "Failed to join login queue. Please try again." cmon🙄

  • Abrie_Schuman Abrie Schuman (@Abrie_Schuman) reported

    @playnewworld @Chadesh It's your own fault for making it impossible to take a break. If you want to take a break and come back, you can't, because of the queues, so people are forced find a way to stay logged in! FIX YOUR GAME

  • FETAKNIVEN FETAKNIVEN (@FETAKNIVEN) reported

    @playnewworld Can you fix the queueing for starting zone? We are literally thousands of players stuck there. And no we are not new players, most are between 15-25lvl!

  • YouuriHelvetti Youuri HELVETTI (@YouuriHelvetti) reported

    @playnewworld What about the "Failed to joined login queue" ... cause it's a RESET ... Love playing queue simulator ... what a shame.

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