New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • holmietweet Holm (@holmietweet) reported

    @IxTwisTeDxI @playnewworld Attempting to cover it up, then in the next breath saying ‘we know how to lag war out, pay us and we won’t do it’ and we already have screenshots of purple discussing using the influence exploit lmao. But keep spreading my tweet around, I enjoy the attempts at proving me wrong

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @Voiceof82927672 @playnewworld Not many LVL 60 out there yet. I think that might be the issue. Not sure what the issue is :D

  • holmietweet Holm (@holmietweet) reported

    @IxTwisTeDxI @playnewworld Tactics and siege play were awful he says. I don’t think you understand how awful the lag is for defenders, disappearing cannon fire, repeaters unable to hit anything because of the slide show. We’ve plenty of evidence this was pre-ordained now thanks to random members

  • Rikujokoro Jan Gajdůšek (@Rikujokoro) reported

    @playnewworld i am still waiting to some bigger amout of bug fixes, game is almost month in unplayable state, any idea when will any reasonable fix come?

  • Zepreh98 Zepreh (@Zepreh98) reported

    @playnewworld so i can't find the life crystal core, or any server has it, can you guys please fix it lol.... leveled arcana to 200 for nothing.

  • Salomexxen JowlSalami (@Salomexxen) reported

    I cannot read anywhere whether the server transfer in @playnewworld has been implemented after today's patch or not. It is not working for me for some reason.

  • mastergravy Gravy (@mastergravy) reported

    @playnewworld The control of zones needs to be reset like every so often. My server the green beans own everything and no one else is willing to try. The war mechanic is broken.

  • Wolfremmi Samayō ōkami (@Wolfremmi) reported

    @savag3calib3r @playnewworld It got already multiple times explained that the GPUS itself are faulty. Its not New Worlds Problem if EVGA ***** up there Product. Isnt it fascinating that only the 3000 Series and the new AMD Cards are beeing defect.

  • Kobiiiph KobIII (@Kobiiiph) reported

    @playnewworld fix faction token cap bug on accounts please

  • EDiMkAtaNa EDiMkAtaNa (@EDiMkAtaNa) reported

    @playnewworld Still waiting for you to fix some quests such as the Living Crystal ffs it's been ages

  • jeremykosm00 Jeremykosm00 (@jeremykosm00) reported

    @playnewworld how have you not fixed the bug for the main story quest after finishing tempest heart and not getting the following main story quest after it? how can anyone progress if you have not addressed this issue to fix it

  • NewWorldTheory1 NewWorldTheoryCrafting (@NewWorldTheory1) reported

    @magicsenshi @playnewworld If they actually solved the bot problem they'd probably lose about 80% of their player base. It's much easier to get a couple thousand bot wranglers to make and maintain bot-swarms under the guise of sell inggold than it is to actually make a real game for thousands of humans.

  • wazupbongo Bongo FPS (@wazupbongo) reported

    @CouRageJD @playnewworld This is a huge issue on our server. It takes a massive amount of coordination and planning to be able to declare war, but if Syn or Mar want to attack, it takes them about 5 minutes. Doesn’t help that they’re teaming on the little guys because our PvP is better when even #s..

  • GawainGames Gawain Games (@GawainGames) reported

    @playnewworld "Fixed issues with the T4 and T5 azoth staffs— go close those high level portals!" And how do we do that when the portals keep despawning?

  • campbellkazi Campbellkazi (@campbellkazi) reported

    So been trying to get New world To work from the update went live and all I am getting now is Error 3005. Create File 32 has failed?? everything before this patch worked. @playnewworld I have fresh installed the game ran it as admin etc and Helpful notes on how to fix Don't'Work

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