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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Kallermatsch37
    Psy&cho (@Kallermatsch37) reported

    @zenswxrld @MarkSch62557540 @playnewworld A game that costs 40€ should be able to fix their bugs before full release. You got the beta to find bugs and fix them.

  • bennettalex21
    Alex (@bennettalex21) reported

    @lynncordellia @playnewworld any fix yet?

  • HallowedHavok
    Andrew (@HallowedHavok) reported

    @Funkyfresh360 @SDydimus @playnewworld I’ve put over 100 hours on my 3090 and have had zero issues. Normal power consumption. Normal temp ranges. I haven’t heard of anything since the EVGA cards but even EVGA said that was due to a faulty batch of cards that went out

  • PapaPulse
    Andrew Nolan (@PapaPulse) reported

    @lwkippenhan @playnewworld They restarted the wrong servers, my reserved had a restart and mine is the only one it seems that isn’t having issues

  • DariiPalacios
    Darii Palacios (@DariiPalacios) reported

    @playnewworld you should implement the option to get armor dummies, wardrobes or someting in your house or some kind of order system in the storage, the warehouse is super messy and once you have several sets (pvp, collection ETC) it is a problem.

  • KingaHaczek
    Kinga Haczek (@KingaHaczek) reported from Izabelin, Mazovia

    @playnewworld I just waited in the queue for 2 hours just to get „connection problem” and I have to wait another 2-3 hours. Do something about this please! Its impossible to play

  • Azhoun
    Howard MacEachern (@Azhoun) reported

    @playnewworld Is there another issue with the US East servers? Showing as having a very weak connection, and a timeout error tryimg to retrieve characters.

  • BubbleChasing
    BubbleChasing (@BubbleChasing) reported

    @playnewworld Any plans to fix the bug with keybinds being active while editing Company messages? We've been reporting it since beta with no feedback from devs.

  • patyer78
    Patrick Tremblay-Yer (@patyer78) reported

    @playnewworld I cant connect no more since the maintenance. Message Could not connect to server:login expire. Please try again. (Status-120)

  • Tsunami_Jurai
    Tsunami (@Tsunami_Jurai) reported

    @playnewworld Are you actively looking to fix the issue where players keep crashing out of the game and having heir PC rebooted??

  • Skrilleyx
    Skrilleyx (@Skrilleyx) reported

    @playnewworld FIX 65+ PORTALS

  • HallowedHavok
    Andrew (@HallowedHavok) reported

    @Clovha @playnewworld I’ve put over 100 hours on my 3090 and have had zero issues. Normal power consumption. Normal temp ranges. I haven’t heard of anything since the EVGA cards but even EVGA said that was due to a faulty batch of cards that went out.

  • JC_Ravenspyre
    Ravenspyre (@JC_Ravenspyre) reported

    Hey @playnewworld, I am having an issue. When I activate my Streamlabs OBS, New World decides it wants to completely stop using my GPU and tries to run the game almost exclusively through my CPU making it nearly impossible to stream the game as the framerate tanks badly.

  • xyrer
    Xyrer 11 pro max (@xyrer) reported

    @playnewworld With all these new errors I'm seeing, you might as well just go back and keep doing maintenance until it's actually fixed. Take all the time you need

  • JoshuaSurles
    Joshua Surles (@JoshuaSurles) reported

    @playnewworld Uh did you fix the amrine bug or do you just not care about your players?

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