New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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K.J. Rocka
(@W1ckedS1) reported
@playnewworld We are all ******* crushing it in the ******* queue you imbeciles, Amazon the #1 in servers, the richest company, fails to give their customers a working server for a stupid videogame with graphics from 2010. /applause - 2nd day queueing - error/dc- requeueing - error - requeue..
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hemligman
(@pluddz) reported
@playnewworld How about you add a feature that let's you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750..
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Z3R01991
(@Z3Stream) reported
@geoffkeighley @playnewworld Dont forget the 1.5 Million PPL in Waiting list! since 6 Hours i try to go on the Server Waitinglist from 2-4k ppl and after 20 min i get kicked out cuz off server problems for what i have payed money? Wasting time?
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Alex Nilsson
(@alex_xaosz) reported
@playnewworld Keep on getting dc'd the entire time cause of "too many exceptions", when tf are you going to fix so ppl can play? Amazon has the largest capital so start spending it right
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saim can vs covid-19
(@sitesakini) reported
@playnewworld fix the request exception error or your game will die
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Dreamstatexy
(@Dreamstatexy) reported
@playnewworld I've been booted off the queue 5 times already and gotten a bigger queue each time ?!?!?!?! Can I play this game at all??? First, why do I get booted all the time, second why DOES IT NOT save my spot for this exact issue?!
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Felipe Matozinho
(@Liipinho18) reported
@playnewworld the geral voip is working? if it is not working as intended can you guys tell us if it will take too much to fix that?
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Trench Dog
(@Tiny1066) reported
@playnewworld 764-70 disconnected failed to login... ill keep posting
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peter mack
(@peterma65457326) reported
@playnewworld Yay massive Ques to log in and then I get to number 846 and get an error, can you not cap the number of characters then actually make them able to hold a decent amount of players
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Modestux
(@Modestux) reported
@playnewworld Jesus fix your queues i keep getting kicked out of them and then i get placed higher in the queue again it happened 4 times already
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HOGBarmy
(@HOGBarmy) reported
@playnewworld here is a good thought why don't you sort out the fact that everyone has pilled into the EU servers and now none of us that are actually from the EU region can play on there own servers because there always in a stupid queue, you need to address this issue quickly
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Håkon Mattsson Karlfeldt
(@HakonMattsson) reported
@playnewworld I get lag detected, everything freezes and then I get DC:d every single time I’ve been inside the game. This happened during beta too. I’ve tried every ”fix” I can find. Is this something you are trying to fix? Cheers.
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savagejourney
(@savagejourney_) reported
@playnewworld Got an error 'toomanyrequests' or whatever and kicked out of Q while i was waiting for 3 hours. And it put me in the back of the Q again (5000th). Thanks for nothing. 40 euros wasted i guess.
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Runner_027
(@runner_027) reported
@geoffkeighley @playnewworld With tens of thousands waiting in queues to login and to play the game they paid for.
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Tomas
(@tomas75a) reported
@playnewworld The frustration of dropping out of queue and another 1000 is added to where you were. You should have fixed this months before launch and expect over a few million ppl to connect. Why guys?! Fix this now! We don't wanna wait 6-10 hours to play!
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