New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ZippyTehZip Numlefar (@ZippyTehZip) reported

    @playnewworld Game is freezing for me after equipping rations in the tutorial. No error message, have to force shut down the game.

  • tj8106 tj81 (@tj8106) reported

    @Nevenuu @playnewworld Same for Hades. I relished to try and fix it and now I’m stuck in a queue that isn’t going down. Feelsbad.

  • Mysticalpigeon weary of the prophets (@Mysticalpigeon) reported

    @Leotas_ @playnewworld We hate you! Jk, I’ve gone from 8k to 5k in queue to disconnect to 2900 in queue to now being told the servers will be reset😭😭😭

  • peterst03606085 peter steel (@peterst03606085) reported

    @Justin42O @playnewworld Wasn't much to fix don't know what you're crying about.

  • julyan_melzer Julyan Melzer (@julyan_melzer) reported

    @KSIxMitsuki @Brownie1702 @playnewworld No. U don't. If all of you would start regularly on the US servers you wouldn't have this issues. And now you do: just take an other name ffs.

  • cakdgnqq Can Akdoğan (@cakdgnqq) reported

    @SmashleyTwitch @playnewworld It takes 3.5 hours to login fam

  • JesseNiven JesseNiven (@JesseNiven) reported

    @NoxieProxie @playnewworld yeah this isn't the problem, imho it's the fact, that there isn't a global release. The whole world try to login on EU server... good job! :D

  • ThymanYouKnow Thyman 🏆 (@ThymanYouKnow) reported

    @playnewworld Hades doesnt work. FIX IT

  • Mc_Tweetington Beckett (@Mc_Tweetington) reported

    @Nevenuu @playnewworld I logged out to fix that and now I'm 81 in queue for 30mins. Works fine. Also got the 160h played achievement.

  • Nirealy S (@Nirealy) reported

    @playnewworld I am having problems with the faction missions, I had to defeat wolves and withered but neither of them are spawning around the given area. I am in the Tupia EU server in the Syndicate faction

  • NotShinj shinj (@NotShinj) reported

    @playnewworld bruh just restart them all, 90% of hellheim had to requeue because interact is broken

  • Motcoeuriz Motcoeur (@Motcoeuriz) reported

    @playnewworld im lvl 15 but in lobby lvl 1 its lag ?

  • 3GoneRouge The Truth Teller (@3GoneRouge) reported

    @playnewworld "restarting" - a common attempt to solve problems by doing nothing except kicking players of the server

  • Ciryi3 Ciryi (@Ciryi3) reported

    @playnewworld Only Ekera server down or all servers ?

  • Sanjay921418 Sanjay (@Sanjay921418) reported

    @playnewworld Waiting from 3hr and can't login....

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