New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • iamDJPenguin 𝐃𝐉𝐏𝐞𝐧𝐠𝐮𝐢𝐧🎶 (@iamDJPenguin) reported

    @playnewworld Grace periods for relogging? I've had a few major problems so far which could only be solved through restarting the client. Shouldn't have to wait hours in queue again to fix them.

  • Generic_Title1 HorseRadish (@Generic_Title1) reported

    @playnewworld There should be some kind of crash protection on your game. Maybe when a person leaves without using menus, server holds their place for a minute to give them a chance to relog. My game crashed after sitting in queue for 2 hours and now i'm back at over 1000 queue

  • dark_sgt SgtDark (@dark_sgt) reported

    @RealHecsit @playnewworld I feel your pain man @playnewworld you guys have to fix this ASAP.

  • JimmyBellinger Jimmy Bellinger (@JimmyBellinger) reported

    @playnewworld fix your influence exploit. It’s ruining your game!

  • _Cawww Tyler (@_Cawww) reported

    @playnewworld fix the dungeons they are so bad and laggy

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @Pineaqples @playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you

  • Phonkismylife I Only Care About Phonk (@Phonkismylife) reported

    @playnewworld 10th time in a row I’ve gotten timed out from the queue at 1. Either fix my issue, or give me a refund

  • totalylegitboyo benguest (@totalylegitboyo) reported

    @playnewworld there is harsh server lag on US West lardanes especially in expeditions making it pretty much in playable and halting main story progress are you already looking into this when will there be a fix ? Please respond

  • BeardSlays Brandon Araujo (@BeardSlays) reported

    @playnewworld Are you guys aware of an issue affecting some of the new servers where no one can enter the first dungeon and progress the main story? it takes the tuning orb and never teleports the party in, only seems to be affecting a few of the new servers.. I am level 29 and cant do msq

  • KingCondor69 KingCondor (@KingCondor69) reported

    @gazda_ray @playnewworld @LemmyBravo this problem will no longer exist in like 2 weeks time, just chill out

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you

  • ItzDoodles David Coulson (@ItzDoodles) reported

    @playnewworld Great to see, but you need to focus on making sure people aren't waiting 1-3 hours to get into a server. If ques weren't an issue people wouldn't AFK exploit

  • Urban_struggle Urban (@Urban_struggle) reported

    Add a Grace period for DC @playnewworld please. It's a absolutely heart breaking experience to have a random internet crash completely kill your fun that you waited in a 2k queue for. If I wasn't a high lvl I would change servers.

  • maxsonrichards Max Richards (@maxsonrichards) reported

    @Vashtiian @TipsOutBaby @playnewworld That turned out to be an EVGA issue. The problem was poor craftsmanship in their cards. But if you’re scared, just limit max frames in your GPU’s software.

  • DustinKeene86 Dustin Keene ⚡ (@DustinKeene86) reported

    @playnewworld Fix your server size, fixes afkers.

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