New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelGore666 Michael Gore (@MichaelGore666) reported

    @playnewworld This is some cyberpunk ****... Take the servers down to fix this bullshit or refund everyone... Do something! Working 8-10 hours a day and then coming home to not being able to play is ******* absurd. You're AMAZON for ***** sake...

  • mistermfmike mike (@mistermfmike) reported

    @Emperor_Selch @Leathal_XD @playnewworld I had to figure out what this reply was too. I agree it will likely be last in line for things they do, but empty servers arent even an issue, they have the clusters set up for easy merging to fix that so they COULD do it in a different order.

  • AlissonBorgess Alisson Borges (@AlissonBorgess) reported

    @playnewworld PLS FIX THE BUG! Server SA Alatyr - Dungeon lv 25 Bug

  • hashibiraa sussy baja blast (@hashibiraa) reported

    @playnewworld Any news on buffing respawn times for animals/bosses like overseer Zane cause my whole server is having issues w that lad sheeeesh

  • Jaolanes João lanes (@Jaolanes) reported

    @playnewworld PLEASE FIX NARAKA SERVER, WE CANT DO THE 25 DG :(

  • Rbake97 Ryan (@Rbake97) reported

    Sat in queue for @playnewworld NA-East Valhalla for over 6 hours… right before I was about to get in I got an error saying I couldn’t join queue and kicked me out… all i know is pain

  • mistermfmike mike (@mistermfmike) reported

    @OnThatYerrShit @playnewworld The next major update could be tomorrow if they chose it. They very likely have things already worked out but putting in EVERYTHING day 1 especoally when it wont be accessible for the VERY vast majority is just asking for extra issues.

  • Veks344 Veks (@Veks344) reported

    @eptddd @JCronnico @playnewworld You can’t switch server if you already have a character on another server u less you were making an entirely new character… who wants to keep starting over? Sick of clowns defending BS to no end. FFXIV never had this issue and they def have more players.

  • wintersjoe The Pigg (@wintersjoe) reported

    @playnewworld Tweet number... who cares about new severs... fix the queues

  • febretv Febre (@febretv) reported

    @playnewworld really you are persist in a error? PLEASEEEE Increase the population of the servers People are not going to move, most are established on the serves they are on

  • Ky_Million Ky_Million (@Ky_Million) reported

    @pauljc26 @playnewworld They delayed the game a year and 1/2 and a lot of that was performance based- this is clearly the number they think servers can handle without performance issues… more servers is absolutely the right call, higher cap just makes the game bad for everyone

  • mistermfmike mike (@mistermfmike) reported

    @Eddie_v3 @xavierkanderson @playnewworld They JUST added more eu servers earlier today. The biggest issue is probably that people from everywhere are hitting up eu because sea just doesnt have any servers. But if you check their tweets they are adding them all over not just na

  • Ky_Million Ky_Million (@Ky_Million) reported

    @arrobadeJorge @pauljc26 @playnewworld Handle and perform w/o issues is two very different statements- anyone who played the alpha and beta will tell you when the pvp around town capturing starts the servers ABSOLUTELY will not hold more,because they barely held what they were at (which is why they delayed last time)

  • volhov_velez Volhov Velez (@volhov_velez) reported

    @LinkinBreak @arthur_wren @playnewworld Won’t solve the problem for those who got to lvl 20 day one

  • lordezera01 Jadson Rocha (@lordezera01) reported

    @playnewworld it's ridiculous, adding maps, without solving the error of those who already have, the NARAKA S.A server is generally locked in the quest of dungeon 25 and no one speaks, SINCE THE BEGINNING THE SAME BUG, ​​which I neglect with consumers.

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