New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint Paul, MN 1
Albolote, Andalucía 1
Santa Cristina Valgardena, Trentino-Alto Adige 1
Parchim, Mecklenburg-Western Pomerania 1
Senftenberg, Brandenburg 1
Berglen, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • iGibbles gibbles (@iGibbles) reported

    @playnewworld how about fix your banning system. its a joke.

  • _evelyn_w Evelyn (@_evelyn_w) reported

    @femurday @DanitsiaTLP @playnewworld Their problem was choosing non English sounding names for English speaking regions.

  • Kuno79 Kuno (@Kuno79) reported

    @Gmoxom @playnewworld it would suck if you get in then game crash and you get put back on a long *** queue. I happened to me :(

  • RealFatMario Fat Mario (@RealFatMario) reported

    @Generic_Title1 @playnewworld it would take more time with that and they could risk a lot of problems, give them time and it will probably happen.

  • Kuno79 Kuno (@Kuno79) reported

    @Celtics_fan78 @playnewworld not sure why we don't get a time window to get back in after a crash so stupid.

  • chadss1976 Chads (@chadss1976) reported

    @playnewworld 5 hours to try and get back in to be greeted with disconnect error. Guess we will just play tomorrow.

  • Roto_Wizard Evan Tarracciano (@Roto_Wizard) reported

    Wanted to give a round of applause to the folks over at @playnewworld . Yes, server queues are long. But? They are STABLE. First MMO launch I can remember without major crash issues on day one. Strong work guys, well done.

  • AnytimeFitAus BLUEZ 🚀 (@AnytimeFitAus) reported

    @playnewworld the problem is, isn't the amount of servers, it's the server size, there's 22000 players trying to fit in the most populated server of 2000, because it's the only one that we know won't die, like most Oceanic servers.

  • kushkins3 Gator (@kushkins3) reported

    @playnewworld It makes no difference that you open 10000 worlds bc I won't start from scratch every time you fail to fix queues.

  • CatayAU Catay (@CatayAU) reported

    @playnewworld Will you fix the gamebreaking bug of numerous players with invincibility (except musket hit)?

  • coreyrailey Corey (@coreyrailey) reported

    @playnewworld If the game knows you crashed it should let you back into it immediately without having to wait. This is my third crash today and having to wait is ridiculous.

  • MDC445 Michael D Constantakos (@MDC445) reported

    @playnewworld I have a small problem it seems like that I can't make any more guys on the server after I deleted Is one of my characters any way to fix this

  • D3XT3R_DOG 🍪 Cookie Dogo 🍪 (@D3XT3R_DOG) reported

    @playnewworld The problem isn't more servers, Those servers are filling up and getting longer queue's the moment you open them up. I spent 4 hours in queue then kicked. Did this twice. Your game is being reviewed bombed on steam cause of this. I love your game but increase server capacitiy!!!!

  • Sadistik_Muffin Sadistik_Muffin (@Sadistik_Muffin) reported

    @playnewworld fix your **** or give me my money back

  • studingo Studingo (@studingo) reported

    @TheFloydMurphy @Vinvyin @playnewworld Whats the fix then? since you know its very easy to fix the queue times, what is it?

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