New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • camdrag Sinn_Cam (@camdrag) reported

    @Demonic__Reign @MihaiApalaghie @playnewworld So as someone who has spent decades debugging it takes alot to replicate issues let alone find the tiny slice of code inside of the script that is causing this. Then rewriting it to work without breaking other aspects is even harder. Sry for your luck but be patient.

  • dhurtyyy ColeSlawKelly (@dhurtyyy) reported

    @playnewworld your game is ******* BROKEN. We wait until an invasion ends and run up influence and they get invaded in under 15 minutes after the previous invasion??!!!! Bro

  • LudekOtta Luděk Otta (@LudekOtta) reported

    @playnewworld lol, funny how u are all moaning about some changes, the game is fundamentaly broken, beyond repair by those amateurs..gg, waste of money and time, i regret ive ever agreed with playing this game with my friends..

  • PastelCorpsetv PastelCorpse (@PastelCorpsetv) reported

    This game is ******* fried, been playing all day with no issues then suddenly it’s freezing up and I get booted for suspicious activity.. all I’ve been doing is grinding out trade skills. @playnewworld 🙄

  • Revnaught Jaina (@Revnaught) reported

    @playnewworld honestly, you guys flubbed this up pretty bad. you sold a game in beta and I if I could get a refund at this point for the money I spent it still would never make up for all the time I wasted invested in a game that was too broken to play at launch.

  • crabs_ugene UgeneCrabs (@crabs_ugene) reported

    @CfhHitman @playnewworld Its still not working properly. Ice Storm doesnt do any damage sometimes.

  • TheCleverChild 999-999 (@TheCleverChild) reported

    @playnewworld plz fix mass reporting and your automatic ban system

  • allthebitschaos AllTheBitsChaos (@allthebitschaos) reported

    @playnewworld Now we just need to wait on the many reported issues of the UI not working properly in the Company 'Message of the Day'. Can't wait for that to work properly so those of us who run companies can actually put a message of the day for the people of the company.

  • RsSmith28 SmithyRs666 (@RsSmith28) reported

    @playnewworld i think your game is broken , just crashed twice in 2 mins and now no worlds loading or characters ?

  • JasnRichard Jason Richard (@JasnRichard) reported

    @playnewworld All I see in negative. Alot of you never played WoW on launch and if you have you would understand it took them years to fix the game. This group is doing what they can to fix each situation. We all want what we want but we all can't get that right now.

  • JesusSk8s AwareWolf On Wheels (@JesusSk8s) reported

    @playnewworld fix your game crashing my PC constantly or you'll be liable to buy me a new PC, it can't be good for it!

  • coryeuw cory (@coryeuw) reported

    @L_A_C_E_S @N_EmmonsFTW @playnewworld Get 3 houses, do some outpost rushs and literally never have issues traveling? It might be rough at early game but def. not at midgame/endgame

  • RibTtv PrimeRib_94TTV (@RibTtv) reported

    @SirCoomes22 @Peraxxis @playnewworld I also have 250+ hrs never had this issue

  • SirCoomes22 Sergeant GirlDad (@SirCoomes22) reported

    @_TerrorInc @playnewworld I’m at a loss honestly, I have tried everything listed by the dev team to “get it to work” which is funny because **** should work just fine considering every other damn game I run has zero issues on ultra settings.

  • nostrabar Nostrabar (@nostrabar) reported

    Hey @playnewworld, whatever "cheating detection" you're doing is totally broken, because it's detecting re-rolls (in order to get the desired appearance and starting area) as cheating and handing out permanent bans.

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