New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AlecsovichDylan Dylan Alecsovich (@AlecsovichDylan) reported

    @playnewworld when will you address GPU usage problems? I paid for this game and I can't play it because of this.

  • ThatsAlottaDMG 👑President-Elect Phil Swift🏴‍☠️ (@ThatsAlottaDMG) reported

    @playnewworld I’m asked Alexa when you’ll talk about how broken the game is— even more so now with 1.0.4 being live. Care to talk about that instead?

  • Marodarkk Christian (@Marodarkk) reported

    @playnewworld We lost our money on auctionary, fix fast and return money, it's a big bug...

  • AeTcHa_ عَبدالرحمن (@AeTcHa_) reported from Riyadh, Minţaqat ar Riyāḑ

    @playnewworld Fix your stupid game. I can’t use the house i paid for !!

  • ThatsAlottaDMG 👑President-Elect Phil Swift🏴‍☠️ (@ThatsAlottaDMG) reported

    @playnewworld I asked Alexa when you’ll talk about how broken the game is— even more so now with 1.0.4 being live. Care to talk about that instead?

  • BeenKylin ShredCruz (@BeenKylin) reported

    @playnewworld Hey Alexa how do we fix lag in wars?

  • COPIUMCOUGH LOLW (@COPIUMCOUGH) reported

    @playnewworld Alexa why are all armor perks broken? why is the trading post broken? why is the ice gauntlet broken? why is there an invulnerability exploit in the game still ? why is end game content locked still? why are my stats disappearing? why is every single mechanic in the game bugged?

  • saberoverwatch saber (@saberoverwatch) reported

    @playnewworld Alexa, fix the auction house.

  • LivingHero87 Livinghero🦹🏽‍♂️ (@LivingHero87) reported

    Welp @playnewworld broken again eh? Losing coin in the trade posts come on!?!?!?!?!!

  • Vastt_tv Vast (@Vastt_tv) reported

    @playnewworld With this patch I have sold objects in the auction, and I have not received the gold, fix that now, I demand a reward

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld Me: "Alexa what means fixing top issues in New Worlds Dev language" Alexa: "It means they added more bugs or destroyed some working stuff"

  • CraigOSRS Craig (@CraigOSRS) reported

    @playnewworld your auction house is completely broken and not giving gold for sold items when people are offline. You need to rollback servers or compensate people ASAP

  • Champioee BlacCobra (@Champioee) reported

    @playnewworld ALEXA! SHUT THE SERVER DOWN! THE GAME IS BROKEN!

  • CraigOSRS Craig (@CraigOSRS) reported

    @playnewworld Fix your ******* game the auction house is not giving any gold for sold items if someone is offline

  • RageWithn RageWithn (@RageWithn) reported

    @playnewworld Hey Alexa when are they gonna fix the trading post and slew of other bugs introduced in the latest patch

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