New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nîmes, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Porth, Wales | 1 |
| Aßlar, Hessen | 1 |
| Annaberg-Buchholz, Saxony | 1 |
| Vagney, ACAL | 1 |
| Beckum, NRW | 1 |
| Cergy, Île-de-France | 1 |
| Sydney, NSW | 1 |
| Oldenburg, Lower Saxony | 1 |
| Linz, Oberösterreich | 1 |
| Bermuda Dunes, CA | 1 |
| Pelotas, RS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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12312323
(@messiah_2397) reported
@playnewworld funny how you take 9 hours to put a patch up but u still cant fix outpost rush and azoth staff
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GiancarloVinci
(@Giancarlo_Vinc) reported
@playnewworld *******. Ridicolous. We are now going for 10 hours. And still, no news about how long it's gonna take. I understand having issue, but here the issue is that you guys have NO IDEA how to handle a freaking 100mb hotfix's maintenance. Can't wait for major patches. 🕤
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Joshua Vieira
(@TheDogeAndOnly) reported
@playnewworld Whe are yall gonna fix the rubber banding that's been happening since the update before this last one. Makes me almost not wanna play it anymore till it's fixed. Before you say it's my internet, it isnt I've checked multiple times, its definitely your server that's spazing
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althalusian
(@althalusian) reported
@almeidagu599 @playnewworld Well, at least you get that far. I just get 'connection failed' errors even before title screen. Would play my US East chars if I'd get the possibility to change region but no...
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Gavin Peake
(@G_M_Peake) reported
@playnewworld I can confirm that the servers you claim to have brought up (EU) an hour ago are still not accessible. Error code @mmconnerr_rep_timeout
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NaxDu
(@NaxDuGaming) reported
@playnewworld I know it's probably hard to get all servers working, and probably new problems comes up and u don't have too many people working on it. It would be nice to have explanation why this is taking so long. Thank you!
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David 💥💯
(@ventiqx) reported
@TLK95_ @DMorosow @playnewworld dude if a game dev who basically has access to one of the best server infrastructures in the whole world cant apply a bug fix update in less than 9 hours they are to be critiziced.
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Nik
(@SplodgeNik) reported
@Lelexpops @playnewworld Depends really if you're in a company that uses tha lag hack or mass bans the other teams players. If you don't, then I wouldn't worry about it :)
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Silent Baz 🏳️🌈🇮🇪
(@BazLaFours) reported
@Proximovies @playnewworld Would do but I ran out of flint and green wood camping the Login screen
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PunchyRaccoon
(@PunchyRaccoon) reported
@playnewworld PLEASE FIX FACTION COINS CAPPED!!! IM LAST FACTION RANK WITH A 15K COINS CAP.. IM LITERALLY PROGRESSION HALTED...
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Leviatra Let's Play
(@LeviatraLP) reported
@playnewworld Its been almost 10 Hours for EU players now. If you do this once a week be prepared for players to leave the Game. Look for another way to do that, its not working the way you doing it.
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MishaKnows
(@misha_knows) reported
@playnewworld Why is Europe the problem tho ? Everything else went as calculated which is sadly still 6 hours but EU needs almost 10 hours of maintenance? You told us to wait and after another hour and half u managed to do 1/3rd of servers? I did not want to be a crybaby but u cant be serious.
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Ultimurta
(@ultimurta) reported
@philliplamb36 @playnewworld I book my car in for a service at a time that suits me, the garage just don't come and take it away lol wtf are you talking about? Worst comparison EVER
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Vulfen
(@Vulfen2015) reported
@Mercy___l @playnewworld Its a shame you cant speak like a normal person. if you fail to understand when you have staggered servers and then a staggered patch launch actually reduces issues. I.e if you notice an issue on the AU release then you have time before it goes to others.
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FloxyG
(@ImFloxyG) reported
@playnewworld U HAVE TO BE JOKING, 9 HOURS TO FIX BUGS. WAITING TO SEE PATCHES THAT INCLUDE NEW CONTENT. ZZZ
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