New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • jacobseverson7 MuscleNerd (@jacobseverson7) reported

    @playnewworld can you guys please fix the 580 weapon quests?? Several bosses for the last part are bugged. Either instant reset when they move an inch or despawn at 20 percent HP. Making it impossible to finish the quest.

  • pxl2d PXL2d (@pxl2d) reported

    It's crazy how @playnewworld is claiming to fix bugs that are still in the game. Can't wait to play it after 5.0 because it's gonna take a while for this game to actually be finished. #NewWorldMMO

  • jjjuanmivalfre Juan Autista (@jjjuanmivalfre) reported

    @playnewworld fix the game pls zzzzzzzzzzzzzz

  • RAYMONDBRACKEN RAYMOND BRACKEN (@RAYMONDBRACKEN) reported

    @MartinP37132940 @BOLOYOO1 @playnewworld Good shout with the test, only started running it an 1hr and it's found 5 errors on the 5950x so far and still the rest to scan. Is there a way to download the results so I can send to the store I got it from and get a replacement?

  • Witzz_ ̔̏̔ (@Witzz_) reported

    @playnewworld fix t5 azoth staff right now ffs so i can actually do end game content thanks.

  • Valentino_Bdi 🏳️‍🌈 Valentino 🏳️‍🌈 (@Valentino_Bdi) reported

    Hey @playnewworld the game keeps crashing and a lot of people can't play because of this. Fix it please, I want to hit 60 soon :c

  • theridikTV ridikTV (@theridikTV) reported

    @playnewworld When will there be a team balancing mechanic in the game? Seems like all the servers are dominated by Purple and leaves other factions helpless. Also please fix ice gauntlet spam in wars it’s been exploited to the max

  • gladlygunnin gg (@gladlygunnin) reported

    @rockstar1744 @playnewworld My 3060 gets hot but no problem yet. And I’ve never waiting more than 5 min to get in a game idk why everyone is having that issue

  • JJBuckby JayFromTheUK (@JJBuckby) reported

    Waiting for the inevitable "We came across some issues while trying to implement server transfers, so we've had to push it back to next week" for the 3rd time, never know, might get it by Christmas if we're lucky. @playnewworld

  • benjyis2 Benjyis2 (@benjyis2) reported

    @playnewworld Can I ask if this is a bug.. But when the fps is capped to 60 fps the FPS climbs in the 90/s fps.. 30 fps and it climbs into the 40/s.. I`m wondering if this bug was causing issues in the 2000-3000 - nvidia cards? So the limit isnt working so it being uncapped?.. 🤨

  • FLAREKILL Firezz #1 nMaika Simp (@FLAREKILL) reported

    @playnewworld Fix ur game

  • Lucas_Truko Lucas Truszkowski (@Lucas_Truko) reported

    @playnewworld the game crashes ramdomly since the last patch, when are they going to fix it?

  • IAmDerpDiggler DerpDigglerGaming (@IAmDerpDiggler) reported

    @playnewworld Just wondering if there are any updates coming soon to fix the bugged T4 & T5 Azoth staves and fix Outpost Rush so that we can progress through end game content normally? At the moment it is LARGELY affecting peoples ability to do many things once hitting lvl 60

  • Fingerlights Fingerlights (@Fingerlights) reported

    @playnewworld Any word on Outpost Rush and the T5 Azoth staff? Would be nice to get some communication, even just an acknowledgement that the issue is being worked on. Thanks.

  • ATSynZ Motoess (@ATSynZ) reported

    @playnewworld Please tell me that in the future, there will be a way to change server region, or at least that you are trying to work this problem, I have so many friends that now are playing New World but are on EU while I am on US East, and I cannot transfer character.

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