New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ulf Knauer
(@knauer_ulf) reported
@playnewworld So **** Waiting 3 Hours getting an Error. Waiting 3 Hours Again Same Error Again and now i need to wait 3-4 Hours Again. Thats Bullshit
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DJ.JINREI
(@DJjinrei) reported
mmmm.. @playnewworld feels like Elder Scrolls Online... Biggest downside is the dodge and block.. theres no point to it. Whether PVP or PVE.. it doesn't work in real time and honestly gets ya killed faster than anything. I think thats needs a huge fix. Everything else is meh.
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Seion
(@HollowSeion) reported
@playnewworld when will you make bigger servers and fix the queue errors? ive sat in a 7 hours queue and got errors 5 times now after getting close to log in then it puts me to the back of the queue
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Hatim Mansori
(@hatimthedream) reported
You guys have a great game with #NewWorldMMO . But, the way you designed the worlds leading to these long queue times will ultimately drive away a lot of players. Do you have any ideas to remedy this problem or will I forever wait hours to play? @amazongames @playnewworld
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Leanne
(@_Baeanne) reported
@playnewworld I’ve not been able to play the game once in two days because of queue times. I really hope the queuing issue gets fixed soon :(
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David and John (BiA)
(@Bubsy_Brimor) reported
@CurmudgeonsRule @playnewworld Yes just the server population that is the problem
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FangoFett
(@ElTony1620) reported
@CtrlAltTaco @playnewworld Do you not see the problem???
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MrClean
(@MrClean_Pop) reported
@playnewworld I really wanna buy this game. But I ain’t buying it until you fix it.
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IncredibleJoker
(@IncredibleJ0ker) reported
@playnewworld Any plans for queue protection? Ex. you get randomly disconnected from server and can login immediately?
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🅱️ryan Reiter
(@bryan_reiter) reported
@playnewworld I’m glad I waited to buy this game, instead of on day 1, this stuff is expected especially with a launch for a title expecting this much attention. Hopefully they resolve these issues
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Turner
(@Bludgen) reported
@playnewworld not just the long queues! I've been waiting 2 days to play, I got close to 600 in the queue and then the error,, too many login attempts...over and over in every queue its impossible to get in!! back to 5k queue and repeat
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Hoopala
(@gowland_craig) reported
If you have an issue logging in, click ok to the error and leave it for a minute or two and it will requeue you at your previous spot. Could have told us this earlier @playnewworld Queues are huge due to orphaned connections #PlayNewWorld
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Lou Valentino
(@louis0nfire) reported
@playnewworld Please make fixing the achievement & title issues priority #2.
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xqpFPS
(@XQPXFB_TTV) reported
@MrClean_Pop @playnewworld It's not that broken, mainly just the long ques and some visual bugs. Which isn't hard to solve if you aren't trying to join the same server as a big *** streamer. Definitely a really fun game.
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Dan
(@Mewgun) reported
@playnewworld The queue isn't the annoying part for me, it's the errors during queue :/
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