New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Anubis9500 Anubis (@Anubis9500) reported

    @playnewworld Release the game Globally at the same time to avoid the prblems you've created with creation and deletion of characters and the filling up of European servers. Or change the name lock to regional. Fix the problem you created, own it, don't role with it.

  • Anubis9500 Anubis (@Anubis9500) reported

    @ItsSABER_ @playnewworld The current launch plan, means American may well end up playing before Europeans as they stay up late to name-grab and test builds while Europeans will either miss out or have to wake up early. This was not a good strategy if it has caused this creation and deleteion issue.

  • dammit2h3ll dammit2hell (@dammit2h3ll) reported

    @playnewworld I heard there were some issues with the tree chopping mechanics. I am offering my time, free of charge to go into the game early and make sure these issues are taken care of.

  • Morace08 Richard Morace (@Morace08) reported

    Can’t wait for @playnewworld because @Blizzard_Ent clearly can’t fix their D2 servers… honestly just done with blizzard at this point they are trash.

  • Sinnamon_Troll Sinnamon_Troll (@Sinnamon_Troll) reported

    @DeezlyOG @JohnPrahl @playnewworld I agree! My fingers have trouble spreading over a key board and quickly hitting buttons that are not next to each other. Controllers are the way to go!

  • ItsSABER_ SABER #NWcreator (@ItsSABER_) reported

    @Anubis9500 @playnewworld Problem is the choice they made is actually great long term it just has 1 major problem which is the whole name reservation thing in the long term global names allows for global server transferring and staggered launch means less server problems overall

  • jbfreels jbfreels (@jbfreels) reported

    @playnewworld sorry, my twitter feed seems broken. 2 days before launch and I'm not seeing some more hype posts....

  • 9khinn Matheus Novak (@9khinn) reported

    @P4wnyhof @playnewworld pleaseee put this game in any streaming service (gfnow, luna, whatever). Let us with a bad PC to dream a little bit :D

  • K1ngBees K1ngBees (@K1ngBees) reported

    Looks like I will be downloading @playnewworld twice. New computer ETA is "maybe" end of next week. Don't think I will ever order from @iBUYPOWER again. They don't care about their customers. They have my money so they don't care how long it takes to fix their screwups.

  • 9khinn Matheus Novak (@9khinn) reported

    @playnewworld @P4wnyhof @Alienware pleaseee put this game in any streaming service (gfnow, luna, whatever). Let us with a bad PC to dream a little bit :D

  • bewdubruh Bewdu (@bewdubruh) reported

    @playnewworld If we lag out during launch at the server has a que are we stuck back in que or do we have a certain amount of time to log back in?

  • ItsSABER_ SABER #NWcreator (@ItsSABER_) reported

    @ckichcal @playnewworld MMOs because it helps with server load and makes taking time out of work easier also help so they can be in office to fix problems which is common for a MMO launch unlike FOS games that usually do not have game breaking bugs on launch

  • _Brutal_Gamer BRUTAL (@_Brutal_Gamer) reported

    @playnewworld I don’t see an option to pre install the game on steam anyone else have this problem?

  • Kellryth Kelryth (@Kellryth) reported

    @playnewworld Ok you know your servers are probably going to crash when Europe starts playing and North America starts logging in to reserve our names? It would have been better to region bind the names instead of having them account bound.

  • FloofDoggo DoggoFloof (@FloofDoggo) reported

    @DemocracyIsGone @playnewworld So I don’t know if it is a problem with having multiple computers hooked up to one steam account and it not pulling in properly? Idk I’m just hoping that it isn’t an issue on launch is all.

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