New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nîmes, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Porth, Wales | 1 |
| Aßlar, Hessen | 1 |
| Annaberg-Buchholz, Saxony | 1 |
| Vagney, ACAL | 1 |
| Beckum, NRW | 1 |
| Cergy, Île-de-France | 1 |
| Sydney, NSW | 1 |
| Oldenburg, Lower Saxony | 1 |
| Linz, Oberösterreich | 1 |
| Bermuda Dunes, CA | 1 |
| Pelotas, RS | 1 |
| Thornton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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🍪 Cookie Dogo 🍪
(@D3XT3R_DOG) reported
@roxy_vixentails @playnewworld Quite true honestly, but with more servers and pretty much equal queue times ranging from 3-4k with an average of 3-4 hour wait time. Not including if the game for some reason crashes, disconnects, or has errors.
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Ogge Jdoge
(@OggeJdoge) reported
@playnewworld Play? More like sit in que for 3 hours, then get connection error when you are at place 20, then reque for 3 hours.
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Bohdan Kostrytskyi
(@about0) reported
@playnewworld Fix queue pls. It's not fun to wait for 6h.
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Davy Moon
(@Davychu) reported
@playnewworld Seems like EU is a way bigger problem, any news on what you'll be doing yo get rid of 3000 player queues on 2000 capacity servers?
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Tanximus_Prime
(@tanximus) reported
@playnewworld I took vacation for this **** game, i have 30h playtime - 50% are queue time. I didn't click on PLAY after the "too many requests" bug, but then i got a lost connection msg-4 TIMES today! And no i don't have connection issues, cause the bad game d2r runs...So you pay my vacation?
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Kinya
(@BabaGraPL) reported
@playnewworld Awesome! Although I don;t have any problem with playing and have lots of fun, many of my friends refunded game because of queues :( I wish you could communicate with your community a bit better and more often :(
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Rinaldo Tjipjes
(@RinaldoTjipjes) reported
@playnewworld Fix current servers, not just add more. Increase the cap, double it.
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Jamie Armstrong
(@konamad420) reported
@playnewworld STILL waiting to log into EU, haven't managed to log in since release, this is getting beyond a joke! I've been stuck in queues for almost 2 evenings now and still 200th and expecting a crash or error any moment!
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Oliver
(@ElectusMusic) reported
@Amarooo12 @Trane63 @playnewworld oh damn, didnt even know that was an error. sorry i couldnt be of any help after all..
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Eldarioth
(@eldarioth) reported
@s4dsack @playnewworld yesterday, 3 hours in Q. Loads up, get to town.. BANG.. crash to desktop, back in to a 3 hour Q :(
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ALSARHEED
(@fluckedu) reported
@playnewworld Yeah im waiting 2k queue. And now i get the error message thx NEW WORLD 🌎
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Michael Wells
(@TheLastSane1) reported
@playnewworld I log in today, after fixing a connection error I get into queue and I am 666 in line. Yep think I might just wait a little bit to log in xD
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Jackal
(@RagingJackal) reported
@playnewworld Address the actual issue. Queues and the server cap.
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hemligman
(@pluddz) reported
@playnewworld @P4wnyhof How about you add a feature that lets you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750 and once more to 4k..
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Start Whacking
(@MaxBetButton) reported
@playnewworld How do I get a refund? I purchased through Amazon and there is no refund option. I don't want to deal with the rtx3090 black screen problems I've had the entirty of your games existence. Through beta and all....
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