New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
Check Current Status
Sign in
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Le4ga2li0ze
(@K506Moores) reported
@playnewworld Calngor server DOwn for Maintenance?!? anyone have an idea.
-
Michael Simonson
(@Anthrage) reported
@SerMedieval One of the reasons I decided to play @playnewworld after all, despite the massive change in direction during aloha, was because I was tired of all the bugs & issues in the MMO I was playing at the time. I wanted the quality of product I thought Amazon would produce. Not so much.
-
Si Tapley
(@Tappers2k) reported
@playnewworld The lag in 50v50 war is unacceptable...
-
jamie robinson
(@jamierobinson41) reported
@ItsJoseOle @playnewworld might be funny if that was the only place it's happening, the more they try to fix the more that breaks it seems.
-
Krotha
(@Krotha_) reported
@playnewworld Wars need to be suspended until the lag issue is addressed. This is unplayable and unfair to the groups that have worked hard to earn territories. The current optimization is game breaking.
-
Stowie
(@Stowie16) reported
@Maven @playnewworld Is it broken? @Maven
-
SoundTempest
(@SoundTempest) reported
@playnewworld 689 hours. 200 quests, 5000 Orichalcum Nodes, 8 200 trade skills, 2 servers, 3 companies, 200k+ gold spent and I don't even want to touch the game. You've effectively ruined my favorite past time and I feel legitimate dislike and distaste towards all the devs. Fix Your GAME.
-
Zach Swain
(@zswain) reported
@playnewworld @amazon PLEASE fix your game
-
Chad, The Ironman
(@ChadTheIronman) reported
@playnewworld I just got lag detected, and then kicked, and now it says the world is under maintenance, any insights?
-
JadestheGreat
(@JadestheG) reported
@playnewworld Please consider disabling wars, until the graphical issues that are lagging war to an unplayable state, are fixed. Please and thank you.
-
Lisandro
(@DorrianX) reported
@playnewworld Having issues doing expeditions on Dominora not letting us in and consuming the tuning orb. Then not letting you fast travel after that until you do a full relog ***Please Help*** restart server or something. Other players having same issue. Thanks
-
Technoplex
(@TechnoplexTV) reported
@playnewworld I love your game, but you're absolutely killing it. Why did you release new content before existing issues were fixed? The PVP in this game is so laggy it's unplayable. Please don't become a joke. I want this game to succeed.
-
GoldenNote
(@GoldenN0te) reported
@playnewworld what is with this lag? ya'll drop a patch and there goes the servers?
-
💜 Miss Envy 🧁
(@missenvy) reported
Welp, after over a week of trying to get @playnewworld customer service help for a few issues with no answers (other than typical tech support unplug/uninstall bs), I think I'm gonna have to delete my level 50 character and start over again. I don't want to but I get soo bummed..
-
Clint Evans
(@Maven) reported
@Gothalion @playnewworld I feel like there's approx 1-3 hours when I am happy with a fix before some new problem pops up. I might be insane to keep playing...ugh. I love it still lmfao
Check Current Status