New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kindaoverthis Edward (@kindaoverthis) reported

    @playnewworld @Danotage Sick workaround… but please fix it? I missed a war yesterday because of this bs.

  • MissVenety Venety (@MissVenety) reported

    @mitsuriiguro @playnewworld They seriously need to fix their banning system. My mates appeal was denied because a mod approves the ban with no evidence? I don't understand how a mod can even do that, let alone get away with it. All my mate was did was post a discord code for the war..

  • raokizera Rafael (@raokizera) reported

    @playnewworld @playnewworld guys why are SA servers so lag? Skills and attacks in slowmotion, in login screen shows almost 500ms. And I asked in global chat, a lot of people are experiecing that. Can you fix this pls? <3

  • AgentAztek AgentAztek-WDGG-B42 Empire (@AgentAztek) reported

    @myviewoflife_ @playnewworld I also run on high graphics with no problems

  • Vapist_1977 AskMe (@Vapist_1977) reported

    @playnewworld Amazon, you seriously need to sort out this account banning issue. People are getting mass reported before wars and getting 24hr bans. It's a massive problem.

  • Beejeroni1 Beejeroni (@Beejeroni1) reported

    @playnewworld Any actual fix for this yet?

  • Kyejohnson13 Kye johnson (@Kyejohnson13) reported

    @AnthonyKongphan @playnewworld I'm guessing like most developers they underestimated how efficient people would be at easily putting places into conflict. They could just make that way harder which would fix it for normal people, streamers however would probably still get targeted the same

  • HurtGarci HurtGarci 🏳️‍🌈🇪🇸 (@HurtGarci) reported

    @ReleNtless1gVAL @playnewworld Display weapons on HUD and you will have a better feeling, I used to have this issue but with this fix, It feels totally different.

  • FaresAlAbdalli فارس العبدلي (@FaresAlAbdalli) reported

    @playnewworld But this problem is pushing many people away. Sad because this game is worth it!

  • Joreftw Jore (@Joreftw) reported

    Hey @Steam iv'e encountered this issue earlier this week, and now it happen AGAIN, ther is something seriously wrong with the library within your app. apparently the whole game folder has deleted itself after i got an error playing @playnewworld ... twice this has happened, help.

  • Gosamernewworld New world is where i am (@Gosamernewworld) reported

    @meldayilmaz @playnewworld Yeah that’s a you problem, I waited a week to start for this reason went to a low pop server and I’m having a blast playing

  • SetTopVox SetTopVox (@SetTopVox) reported

    @ConnorBennett14 your recent article about @shroud and @playnewworld is frankly just bad information. Saying that the game caused his UPS to crash and not saying anything within your two paragraph "article" to back up that claim is just ragebaiting. How do you keep a job?

  • rambiome Ram (@rambiome) reported

    @playnewworld can you fix the market, when i try to sell anything or buy anything it just spins when i click buy. IDK if that is just me or what

  • BelgiumIsntReal Zenzi / gunneh (@BelgiumIsntReal) reported

    @Scoom @thestifflertv @playnewworld I think doing it to a boss is the main difference :P Its not a permaban which is good. Hope they fix it so more don't get the ban. Glad we agree though :D

  • Braecris Cristian (@Braecris) reported

    @playnewworld I have a question about servers not allowing new players to make characters. Idk if this is still a problem but 2 days ago my friend got the game and was unable to play with me and all my friends on a server and made him want to refund. when will new characters be allowed?

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