New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • kennunn7 ken nunn (@kennunn7) reported

    @Geotropic_ @playnewworld They need to add more servers 2 hours plus to complete a kill quest is to long. Adding compacity does not solve game problems

  • HulksGaming ProfessorHulk (@HulksGaming) reported

    @playnewworld don't get me wrong there should be an afk timer but don't act like we doing it to be ******** etc. Simple; people did not want to wait in queues so they did not leave; more servers = fewer queues, day one this should have been, hate when players get the blame for your issues!

  • ITS_JUST_ZERO Zero (@ITS_JUST_ZERO) reported

    @playnewworld a trillion dollar company can't make servers big enough... but ya people who can't be on due to having a ******* job who don't have time to wait 4-5 hours in a que are the problem...

  • Lifeisabitch691 JustAnotherPerson (@Lifeisabitch691) reported

    @playnewworld game keeps freezing out of nowhere and either it somehow recovers or it crash and have to wait in line again so frustrating. I tried reinstalling , updating my drivers and even moved it to my SSD and it still freezes from time to time . Please fix

  • ERefusenik Eric P Hall (@ERefusenik) reported

    @smoresandoreos @NWCompendium @playnewworld Incorrect. There are such long queues becauyse these spastic ***** think adding 50 new 2000 cap servers does ANYTHING to fix servers with 4-6k+ people trying to play on them

  • yugnammm yugna muhammad (@yugnammm) reported

    @playnewworld BEFORE TALK ABOUT THAT PLS JUST PLS DELETE QUE, ppl do that because your que server is sht and make another server is useless because human have ego for play with who ever they want and your transfer project not come yet, fix something frist before you talk about punishing sht

  • jaanneees Jannes (@jaanneees) reported

    @playnewworld maybe fix wars first, i kept spawning dead in the city and couldnt do anything while the war was going on

  • PaulSzkols Paweł Szkolmowski (@PaulSzkols) reported

    @playnewworld Today day is brilliant. I was waiting 5 hours in queue. When it was "my turn" to enter the world I got fatal error of application and game close... When I launch the game again I have 2k people in front of me :) Cheers and have a great evening.

  • BlackOpsKnox Luke (@BlackOpsKnox) reported

    @playnewworld The “run in place” afk was only to circumvent the log-in queue. Get rid of the queue and it would have never been a thing. Fix your game before you decide to start punishing people, no one bought your game to sit in queue for several hours.

  • CalamitySparks CalamitySparks (@CalamitySparks) reported

    @playnewworld Why do you think people try and avoid the afk kick? Because you go for dinner and come back to a 2hour queue to get in the game. Fix the queue times and afk's not an issue

  • Richard70250352 Richard Carballo (@Richard70250352) reported

    @kusqt @playnewworld You can get f***** in Amazon's eyes, this isn't fan service it's convenience for them

  • kennunn7 ken nunn (@kennunn7) reported

    @OuchPotato1 @playnewworld @WheaT0ast Add more worlds problem solved not every would needs to be heavy and be a zerg

  • Aa75191738 Aa (@Aa75191738) reported

    @playnewworld What about amrine expedition that consume orb but we cant enter please ? Are you working on a fix for that bug that was already reported in beta ?

  • HeidiGames 🎃🎀 Heidi 🎀🎃 (@HeidiGames) reported

    @SonicSoFast @playnewworld Hey, I didn't set the timer limit. AFK timers aren't exclusive to this game. The problem is a lot of these wall runners are AFK for hours and it's unfair on people that want to play.

  • DrunknGod DrunknGod (@DrunknGod) reported

    @playnewworld I love how it's 2021 and trying to stay connected to a game backed by the largest cloud service provider on the planet is still viewed as an "exploit" ...sigh

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