New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Grimsoul90 Shidiwen (@Grimsoul90) reported

    @EllohimeTwitch @playnewworld From 700 in queue to 20 then failed to join login queue!?!?

  • IenJens Jens Øien Kloster (@IenJens) reported

    Apparently having RGB in my computer is a cheat. Please fix @playnewworld

  • Spike_Spiegel28 Spike (@Spike_Spiegel28) reported

    @Real_Farming @playnewworld While there maybe some problems I don't think that they will be anywhere near as severe as they are now. The bigger problem european players will face is prolly finding a at least somewhat decent name for their chars because a lot of them gonna be taken.

  • RektByBrownie 🔥RektByBrownie🔥 (@RektByBrownie) reported

    @playnewworld Can't full-screen on my 2nd display monitor. Only full screens on my main! Please fix this!

  • grepwall sys32 (@grepwall) reported

    @playnewworld @gameguyben1 queue simulator hype... wish amazon had a cloud service so they can afford servers

  • Real_Farming Martin Böckmann (@Real_Farming) reported

    @fleshfurnace @XaryenMaelstrom @playnewworld It would require them to learn from other's mistakes. And they just didn't. Not only that, they didn't seem to learn from their own either. Because even in beta, the login process was dodgy.

  • Regnailly Harri Sallinen (@Regnailly) reported

    @playnewworld Is dat que broken*?? or why it let only 2 ppl in in 2h

  • Doric__San ドリックさん (@Doric__San) reported

    @playnewworld Stuck in an infinite waiting queue after game crash. How pleasant.

  • Jayp124 Jay (@Jayp124) reported

    @getvindictive @playnewworld I want to play @playnewworld but I have to go to work 😑I need my tree chopping fix.

  • CarlGr33nhalgh Carl Greenhalgh (@CarlGr33nhalgh) reported

    @playnewworld your Q is broken for players who already have characters in asguard, please look.

  • tj8106 tj81 (@tj8106) reported

    @playnewworld please fix the can’t interact with anything bug Amazon games this is a joke!!!!

  • Real_Farming Martin Böckmann (@Real_Farming) reported

    @fleshfurnace @XaryenMaelstrom @playnewworld I get your point. But my point is, even though that is happening, if a queue lenght is 10k and it's a problem, then this means they have not learned how to MMO. Meanwhile other MMOs launch with several hundred thousand unexpected players and you wait 10 minutes.

  • Scoom Scoom (@Scoom) reported

    @decipLeTV @playnewworld 3090 evga card, had to cap my fps to fix. Game limits 60 but can change config file to allow higher aka limits the “uncapped”

  • MelonLovesU MelonLovesU (@MelonLovesU) reported

    @playnewworld jesus fix the que times, ive never seen a game with such an absurd que time 9 hours..... are u kidding me.

  • TheBlaze482 Jared (@TheBlaze482) reported

    @The_LilMoon @cypheroftyr @playnewworld no problem. I wouldn't have had it had some random money not been dropped on me earlier this month

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