New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • HOGBarmy HOGBarmy (@HOGBarmy) reported

    @playnewworld here is a good thought why don't you sort out the fact that everyone has pilled into the EU servers and now none of us that are actually from the EU region can play on there own servers because there always in a stupid queue, you need to address this issue quickly

  • abdullahisam6 abdullah isam (@abdullahisam6) reported

    @playnewworld @dealer_monkey try and fix this mm_loginservices_InternalServerErrorException so we can and maby like the game #QUEUE_WORLD

  • GodLikeQuinnDog Quinner (@GodLikeQuinnDog) reported

    @playnewworld nice 1800 queue get down to 180 get an error message and now I’m at 3100 sweet game

  • pluddz hemligman (@pluddz) reported

    @playnewworld How about you add a feature that let's you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750..

  • MrZankiTTV MrZanki (@MrZankiTTV) reported

    @playnewworld EU servers EVERY server has a queue from 1000 or more, fix this FAST or accept refunds, i didnt pay for NOTHING, this is unacceptable!

  • Spiggeh John Speight (@Spiggeh) reported

    @playnewworld How? No one can login the queues on all servers are huge, it's simple numbers 2k capacity per server, <amount of order> / 2 * 1.1 = amount of servers minimum needed. Sort it out already.

  • Z3Stream Z3R01991 (@Z3Stream) reported

    @geoffkeighley @playnewworld Dont forget the 1.5 Million PPL in Waiting list! since 6 Hours i try to go on the Server Waitinglist from 2-4k ppl and after 20 min i get kicked out cuz off server problems for what i have payed money? Wasting time?

  • AUTUMNcore Passé (@AUTUMNcore) reported

    @playnewworld Also I keep getting kicked out of queue and put all the way back in line. Any fix or atleast plans for DC protection like what Classic launch had so you can skip queue if relogging ?

  • ML1709 Louis Andre (@ML1709) reported

    @jemjarzz @StephenHeart_ @playnewworld ques are not the issue, its being kicked from them because of a game issue and then going to the back of the line

  • Mirrah49867847 Talion (@Mirrah49867847) reported

    @playnewworld Least populated server in EU has 1000 player queue. 1000 player queue in an 2000 player server is unacceptable. Fix it please.

  • Ali_Evo89 Ali Evo (@Ali_Evo89) reported

    @playnewworld @dealer_monkey Lets go all the servers are full with long queu well done guys with max server u r so fkn idiots and stupid fix this **** or people will leave in this week

  • abdullahisam6 abdullah isam (@abdullahisam6) reported

    @playnewworld try and fix this mm_loginservices_InternalServerErrorException so we can and maby like the game #QUEUE_WORLD

  • IssamElArmi Issam EL ARMI (@IssamElArmi) reported

    @playnewworld Can we get an update on what is being done to alleviate the insane queue and login issues on EU ?

  • LaukaitusAlex Alex Laukaitus (@LaukaitusAlex) reported

    @playnewworld How can i play? all EU servers are full witha long queue. Been waiting for hours to get in. Three errors when getting close to get in and having to start queue. It's time to play, what a joke.

  • f1ttsker Tobbe (@f1ttsker) reported

    @playnewworld Been in queue for 2 hours. Got down to just 400 left. Now I got some error with the login. It reconnects and im back to 3890 again. What is this guys? Thats another 4 hours that I have to wait if it not crashed at the end again.

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