New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • sonii sonii (@sonii) reported

    @CouRageJD @playnewworld Yeah I have no idea. We got dominated on Killaurus for being covenant but never any issues running PvP quests. Buffs to the underdog faction could be cool but not sure how that’d work either

  • SynicleJester Syn (@SynicleJester) reported

    @CouRageJD @playnewworld If some get barred from joining said faction on a server, they just wasted money on a transfer to not be able to play with friends. So now what? Everyone wants to point out issues but not give possible solutions like it's an easy solution. Give ideas, provide feedback.

  • BigMikeFlipz BigMikeFlipz (@BigMikeFlipz) reported

    @soulidarksoul @playnewworld This is seriously the biggest issue you could post about???

  • DvalinDK Dvalin (@DvalinDK) reported

    Hey @playnewworld could we get a fix for the Light/Medium armor, so the 10%/20% damage scales correctly? Currently everyone is going Heavy cause the damage scale is broken. #NewWorld #NewWorldMMO

  • FaraGameplays Fara (@FaraGameplays) reported

    @playnewworld new world foi killer still happens fix it

  • _Inkognyto Inkognyto (@_Inkognyto) reported

    @JDimick4 @BoscoModernLife @playnewworld Oh they communicate. I'm on NA East and I have been troubleshooting the "LAG Detected" that floods me off the net. When that happens I get a massive TCP push from US West server farm. The gameplay is UDP. I have no idea what it is, but it DDOS's me. Support ticket pending.

  • inztinked Inztinked (@inztinked) reported

    @playnewworld Just fix the War God Mode Exploit. We lost 3 territories because of it. No one moving, no one taking damage, then boom. Point gone. Like 3 minutes. Now no territory period. It's going to kill your game.

  • henrique_cpp Henrique Marino (@henrique_cpp) reported

    @raidspam2 @playnewworld yes, but when you want to switch to Faction X and this one is with most territories, the game does not allow. That's my problem and I'd like the help of @playnewworld

  • GreekTtv GreekTTV (@GreekTtv) reported

    @playnewworld still no faction token cap fix.. another week of not being able to buy gear... love the fixes that happen but no one gives a **** about the tiger involved in one quest.

  • Jester199109 Joshuah d blazic (@Jester199109) reported

    @playnewworld so we lost all our territories due to a glitch and we wont be getting them back? the group exploiting this glitch should be banned.

  • BigMikeFlipz BigMikeFlipz (@BigMikeFlipz) reported

    @Hobbesdawg @playnewworld @AmazonHelp Housing issues are your biggest issues? Wow, GG.

  • Jester199109 Joshuah d blazic (@Jester199109) reported

    @playnewworld seriously our company keeps losing wars due to the attackers not being able to take damage due to a glitch they are exploiting. fix this ****! we have been in so many wars and cant do anything.

  • Mimi_Haney mimi haney (@Mimi_Haney) reported

    @playnewworld Can u fix faction token bug?

  • DarthxG DarthxGaming (@DarthxG) reported

    @playnewworld Wait so servers down at the exact time I'm able to get on.... imagine that.

  • FelipeN23 Felipe Nunes (@FelipeN23) reported

    @playnewworld please fix the faction tokens bug, when you reach the last tier (alchemist) the maximum tokens is stuck at 25k

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