New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • WinOrGoHome7 NoT ToDaY (@WinOrGoHome7) reported

    @playnewworld can you please check what is happening with bengodi server? or at least say something about any problem it has, many people can't log in since 6 hours ago

  • WhereTheHe11Ami crazy Eddie (@WhereTheHe11Ami) reported

    @playnewworld What about the constant lag detected on frislandia? And no it's not just my internet connection because everyone on the server gets it and alot at the same time.

  • pl4ydaocphx pl4ydaoc (@pl4ydaocphx) reported

    @Jersey9986 @mythiccz @playnewworld I never said that the game didn't have its problems. Not every game is perfect by any means. Some people don't like it's style, some don't like the combat, some have had issues with bugs.. It is what it is and they're trying to right their wrongs.

  • AzorPT Azor (@AzorPT) reported

    @playnewworld Hey @playnewworld why we are having so much lag after this merge? It's insane and players are getting tilted and not having fun... BTW the merge of my serve don't make sense and it's not that full again, Harmonia server in CET

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld gonna let ppl know about a patch tonight? Lol the worst communication of any game ever. 2 hours to fix you idiots having skins that crash the server and to fix the money hungry companies housing taxes. Thank God the company with 5m in the treasury can get to 6 now

  • hopeofhell Hopeofhell, Virtual Minotaur Deamon. (@hopeofhell) reported

    Im still baffled that less than 6 months ago @playnewworld launched to god awful server que issues and lock downs. To then have @playlostark launch and have the VERY same issues. Given they both use Amazons server farms which are the larges in the world. Its kinda sad.

  • 4amLonely Chris (@4amLonely) reported

    @NoobatronPrime @tygarlily @playnewworld You get lag multiple times an hour, population is at an all time low sadly, if you wanna do opr you'll be waiting hours. I wouldn't waste time on the game unless you plan to goof off with friends and PvP each other

  • TronDragon4 TronDragon (@TronDragon4) reported

    @playnewworld Still cannot see any worlds. Was having this issue before you guys merged the worlds.

  • 5K473UND3R Ricardo Ibáñez M. (@5K473UND3R) reported

    @playnewworld It's funny because maybe I am one of few players how want to stay in Aeternum... and can't login since 4 days ago! Omg am downloading Lost Ark

  • SizeTac UnderSizeTicTac (@SizeTac) reported

    @LGNGhostax @playlostark @playnewworld i put drops on for lost ark but someone told me they were not working on my stream so small streamer here saying that is not fair

  • Mprizolakias Mprizolakias (@Mprizolakias) reported

    @AMZNGameStudios has not learn from the @playnewworld failure with the servers queue .... same problem with @playlostark ...... Antares server .. 7055 / Neria Server 14500 ....... ALL SERVER HAS MORE THAN 5K QUEUE !!!!! FFS !

  • EatMyPoopiePies sKyZ (@EatMyPoopiePies) reported

    @playnewworld Just push the reset button already. Turn the servers off, take 3-6 months to correct the existing issues, and listen to your players instead of adding new stuff. Be more mindful with your bans and focus on the massive amounts of bots.

  • Emmany4life MAGAforever (@Emmany4life) reported

    @playnewworld Shut the servers down

  • hyrri4 hyrri (@hyrri4) reported

    @playnewworld Fix lost ark plz

  • Roman_Rogal Roman Rogal (@Roman_Rogal) reported

    @playnewworld so that game too haa fix lost ark first pls

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