New World Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

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  Shultsy 👾 (@ShultsyPlays) reported 5 minutes ago

  @BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.

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  Stephen Fuller (@_Anluan_) reported 7 minutes ago

  @playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”

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  Kamil Wójcik (@kamonke22) reported 14 minutes ago

  @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

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  Bereket Tesfay (@BereketTesfay) reported 14 minutes ago

  @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

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  Ziang (@Ziang85045937) reported 16 minutes ago

  @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

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  Sean Berry (@S_Berry_82) reported 16 minutes ago

  @kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.

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  Sawtoothgrin (@Sawtoothgr1n) reported 23 minutes ago

  @playnewworld Well this will fix the queue problems lol

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  Enomao (@Enomao86) reported 24 minutes ago

  @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

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  Frankie (@smartassfrank) reported 25 minutes ago

  @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

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  BerserkFPS (@BerserkFPS) reported 26 minutes ago

  @NWGameStatus No fix for Jester not coming down after a reset/wipe. And you have to leave the raid and restart the instance, and you have to kill the beginning adds again. I'm not sure if you all know, but the fix you guys did was not working at all. Needs to be fixed! @playnewworld

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  RespawnX (@XRespawn1) reported 29 minutes ago

  @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

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  Koen Hendriks (@koen_dev) reported 29 minutes ago

  @playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.

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  sixty7gt500 (@Rupinski) reported 29 minutes ago

  @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

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  SystemFader (@SystemFader) reported 31 minutes ago

  @playnewworld The massive issue with the game right now is NOT the content for once. FOR ONCE there is plenty of new repatable content WITHOUT daily/weekly cooldowns. However people are tying to gear right now, instead of choosing to participate in the new raid, or catacombs, or even gorgon. Instead they are AFK,AoE farming drops around the map. This has impacted me personally, because it's more difficult to even organize a gorgon (Valhalla), or find a 3rd for Catacombs. Also I believe many playes congregating in several places around the map is why my character animations are breaking when I'm playing. Solution: Create crafting resources for lockable perks on gear. I think it would be too strong to allow 2 locked perks, instead maybe 1. Reintroduce timeless shards, and golden/prismatic scarab. NOBODY is going to spend 9,000 gold on an armor matrix for a completely RNG roll. Instead they will just AFK. #MakeCraftingGreatAgain If people can reasonably roll gear, people won't feel the need to stand around for drops because the cost and RNG is too high for crafting. Also many people have the full armor ingredients sets and trophies for crafting and they aren't needed to roll 730? Why? Those pieces should be desirable and required for high end crafting. (Oppinon) THERE IS SO MUCH good and new content in the game for gearing and few are doing it. It makes me sad. Please consider what I have said. I have played your game from peak popularity to 6k pop. I have seen the good, the bad, the ugly, the dumb, experienced every version of the game and you are so close to new world being better than its ever been. Let us roll gear. Nerf world drops a bit. (Not always legendary would probably be enough)

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  TheMightyBaloon (@TheMightyBaloon) reported 34 minutes ago

  @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****