New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • BeardedDadGami1 BeardedDadGamingTV (@BeardedDadGami1) reported

    @isantahaze @playnewworld Ew world runs fine for me with very minimal lag in heavy traffic areas and I have a Walmart PC with and Ryzen 5 3500 and a GeForce GTX 1650 super lol and when I say very minimal it's very minimal

  • Techington Techington (@Techington) reported

    @Joey_J07 @playnewworld Don't know, but I'm not alone. Quite a few threads on their forums, from this beta and most especially the closed one. Plenty of issues on the /r as well. Even the ASUS notebook I have had troubles at 1080 with 11th gen i7 with a 3070.

  • PsyGigante p s y (@PsyGigante) reported

    @playnewworld fix the ****** dodge bug

  • JROCCthaGreat JROC (@JROCCthaGreat) reported

    @BigHecLIVE @WilleyDilly @playnewworld Lol Wow a smooth launch's more but it's original was bad, it was broke for an entire month. Didn't play first day stormblood FFXIV huh? Suit quest was broken for an entire day. Lol NW is fine

  • spicychickengod jacobandreww (@spicychickengod) reported

    @RPAC99 @playnewworld Always anticipate server issues on release day. Any time I’ve requested off for a game it turns out to be a waste cuz the game doesn’t even work day 1. Hopefully that’s not the case with new world but I wouldn’t be surprised.

  • JerseyFinFan Ace VenTua (@JerseyFinFan) reported

    @RKoch222 @playnewworld I never said I have a problem with the running around. I just want mounts. That doesn't make me lazy (It's a video game lol.) That doesn't mean I don't want to/won't "explore". That doesn't mean this isn't the game for me. I just want mounts. Get over it.

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld With Google Chrome, it cries out in pain. I can bring up the map but it's lagging significantly.

  • bspeer Bill Speer (@bspeer) reported

    @Gr3atL3viathan @MarcelvMartins @playnewworld Not a glitch. Our company had members donating money over and over.

  • Techington Techington (@Techington) reported

    @strawhatnub @playnewworld That's not a valid excuse for a game not running well at all. This wasn't something that just happened out of the blue with the Open Beta. These issues were prevalent in the Closed Beta's. If a build such as mine can run 80FPS on Ultra in 2077, but can only avg 60 on Med...

  • ClubGullible Gullible_Club (@ClubGullible) reported

    @Oeconomia @ARAME74 @playnewworld My dude, there's no problem with planning vacation in line with a game. Its more responsible than binging for 16 hours and then calling out of work with no warning

  • birphon Birphon (@birphon) reported

    @Halucinationz_ @ItsSABER_ @playnewworld Sorry to burst your bubble, I don't use Chrome. I use Opera GX. And yes I did try using on Chrome, Opera GX and Firefox. My friends mainly run Firefox and also have the same issue as mentioned above :)

  • jar_that Jared James (@jar_that) reported

    @Zaknefian @JerseyFinFan @playnewworld they're good for store revenue & system loops that keep users engaged. If they impact existing loops, modify their on-use. terrain collision seems to be a problem.

  • murchison_g Murchij1 (@murchison_g) reported

    @playnewworld @ghostrat881 Here we go again... the minority cries and the majority suffers. You guys continuing to delay the inevitable fact that no matter what, bugs/issues WILL happen. inb4 this game dies before it ever launches at the hands of those making it. "New Delay"

  • Archonsc2 Kyle Fishlock (@Archonsc2) reported

    @playnewworld Please fix the town board exploits by release! :[ And the duping exploits too. Stop making balance updates and focus on the critical issues. Thank you!

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld My browser cries in pain. It's one big lag fest.

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