New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ohitsmello Mello in love 🥰🤷🏻🏳️‍🌈 (@ohitsmello) reported

    @playnewworld just got kicked out of the queue on Tir Na Nog EU. No error message, just back to character select.

  • IPaMu71 🧀✨ Star Camembert ✨🧀 (@IPaMu71) reported

    Every body shitting on @playnewworld right now because of the huge queues ( which are a problem, yes ), but I got to say that everything else is going pretty smoothly. Server are stable, as well as client. Anyone remembers Wow launch ? Yeah.

  • Beardylocks92 Beardylocks (@Beardylocks92) reported

    @playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion

  • sunbrodian Garrett Dunagan (@sunbrodian) reported

    Hey @playnewworld my character Sunbrodian on server Himavanta U.S. East has the connection error (timing out when try to spawn character). A fix coming soon????

  • EnmaKazato ElKoberec (@EnmaKazato) reported

    @playnewworld we need help on Emathia server the Amrine dungeon is broken and no one can enter.

  • Comedy_112 Comedy112 (@Comedy_112) reported

    @JeffBezos @playnewworld Fix the bugs that are still there after being reported during the betas please

  • Chuhckie Chuhckie (@Chuhckie) reported

    Make crash prio a thing pls @playnewworld

  • 1gorillatank Mirage (@1gorillatank) reported

    @AMZNGameStudios @playnewworld need UI refresh option would fix half the problems, and incentive to swap to lesser faction. 10% rep exp etc solid maps turning one color because everyone's one side.

  • Beardylocks92 Beardylocks (@Beardylocks92) reported

    @playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion

  • ODobchev Ognian Dobchev (@ODobchev) reported

    @playnewworld Can you tell me what error 25 is when I launch the game? It's annoying because I need a lot of time to patch it up for a while and then it happens again. Today I couldn't launch the game the whole day.

  • KowalskiThebird Kowalski (@KowalskiThebird) reported

    @playnewworld I'm noticing alot of server lag in Amrine boss fight, its saying I have 13ms ping but the damage reg and the animations are way off. I'm not sure if u are aware but I wanted to report it.

  • MJB6967 MJB 6967 (@MJB6967) reported

    @JeffBezos @playnewworld Amazon's new hit, "Waiting to login simulator"

  • Zoe10937043 Zoe & Layla 😷 #FBR #FBPP🇪🇺 🌊 #Resist (@Zoe10937043) reported

    @playnewworld Day 4 queued for 6 hours to get back in to game played for 1 hour. got kicked and back in Q at 1313. You own the servers you could fix this. #Dissapointed

  • ohsnapitysnapz SnapZ (@ohsnapitysnapz) reported

    @ZzaManX_ @bucablut @playnewworld you clearly dsont know how networking is done in games lol they cant just let every one it would crash the servers or make them so laggin no one would enjoy it.

  • Mrtyp11 Mrtyp1 (@Mrtyp11) reported

    @playnewworld Please help me I've got a weird glitch that makes it so I'm lying on the ground dead and cant do a thing please, fix this bug so that I can play the game.

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