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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SageOrums
    Orums (@SageOrums) reported

    @RaisinsOriginal @JosephCharron12 @playnewworld Well yes and no. I haven't looked up where to find them per se, but I do have enough to put em on 3-4 pieces of gear. Tbh I dumped 260+ hours into grinding and gaming. I just hit 55 and only now am I taking stock of all the swag I have. Spoiler, I massive storage problems.

  • aikloongg
    aikloong (@aikloongg) reported

    @playnewworld please fix spear hitbox bug

  • BOLOYOO1
    Bolek Jura (@BOLOYOO1) reported

    @Fearlessplays12 @playnewworld No, you don't want to understand it's different problem. In real MMO peoples are nuking server with login requests creating natural DDoS, that's normal, most likely nothing you can do about it. Here they just misscalculated demand on servers count. That's 180 degree diff things.

  • JoshuaD62766865
    Joshua Davis (@JoshuaD62766865) reported

    @playnewworld Hellhiem server is mega lag issue. Please fix asap it's really annoying 😩

  • HowardTheAbdo
    Eric Abdo (@HowardTheAbdo) reported

    @playnewworld Sieges unplayable due to lag. Please fix!

  • Snido757
    Snido (@Snido757) reported

    @playnewworld Transfers broken, with people duping 100s of thousands of gold. Amazon: We have more crap to sell you!

  • EIcarim
    Elcarim (@EIcarim) reported

    @playnewworld Are you guys going to fix the server transfer issue soon? I cannot even play with my friends/company now because they were able to leave but I wasn't....

  • The_Lightor
    Lightor (@The_Lightor) reported

    @playnewworld Come on. Every update is followed by game-breaking problems. It's been less than a month and so many game-breaking bugs, walk-back promises, and exploits. I thought transfers were delayed to make sure there weren't problems... It's really hard to have any trust left...

  • Johan50123
    Johan (@Johan50123) reported

    @playnewworld Before I refunded the game, I only was in main menu. The game menu used 80 to 100 power procent and about 160watt. Is that problem fixed already?! Btw, I have a RTX 2070... @AMZNGameStudios #NewWorldMMO

  • Passions4_
    Belles (@Passions4_) reported

    Dear @playnewworld, Since your last update, the game has been unplayable for me. Can't harvest, can't fight, can't even leave my house. Fix your game please. #NewWorldMMO #gamelag #unplayable

  • mono_765
    Patrick (@mono_765) reported

    @ChocoIatePeach @vxvvvvxv @playnewworld Please stop making your annoying personality a problem for others. Nuez molesta

  • ChocoIatePeach
    𝕄 𝕚 𝕟 𝕥 𝕪 ♡ (@ChocoIatePeach) reported

    @yokaii_5 @playnewworld i mean that's a you problem lmao you should have done some research into the server you were going for hahaha

  • Big_Ozwin
    Big Ozwin *SNIKT* (@Big_Ozwin) reported

    @playnewworld I was able to play no problem only hours ago, now I’m getting a connection error with the same connection I’m using to send this. POS

  • delisquest
    deli (@delisquest) reported

    @playnewworld Game has been pretty much unplayable since week one, might want to start paying your devs more to fix it amazon or nobody will be playing it other than masochists

  • thewyzrdmusic
    The Wyzrd (@thewyzrdmusic) reported

    @radaway @playnewworld Yeah, I'm glad I switched too. Every territory was in conflict and everyone had 3 spots. Makes me excited to actually get involved and have influence. I think the issue is when one company thinks they run a server. I can't wait till companies can take cities from other companies

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