New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ilainon Saul Diaz (@ilainon) reported

    @playnewworld Did you fix opr already?

  • ATM09Scopedawg Trizz of the Boreal Valley (@ATM09Scopedawg) reported

    @TheDragolf @Sedgythurgo @playnewworld Why do people have an issue with that? Most of us have already been running Brimstone content in preparation for this, just gives me more time to nail my build path before re-launch

  • Clama02016746 Clama (@Clama02016746) reported

    @playnewworld so where are we Asian service! i also wanna 80pings at agme!

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @G_Evstatiev @Therealflorr @playnewworld Ok if that's the case those ppl wouldn't have played long on the fresh servers either. So it's mute point but for those who are probably want to make sure it doesn't launch with a dupe bug & they fix mega comps first. Otherwise those ppl would be upset

  • MAJ0RGG 👻MAJ0R GG👻 (@MAJ0RGG) reported

    @Jairay16 @playnewworld Just curious which card are you using? Secondly when are you seeing the issue? Because in crowded towns and wars the frame can get pretty bad at times?

  • ShultsGaming Shults ⚔️ (@ShultsGaming) reported

    @tech_n00b @playnewworld @AMZNGameStudios That's the point of putting it on PTR for a month, to negate those issues. This game is already on its last leg. Fresh start was supposed to be the reviver of the game. Being 2 weeks after in November, that will not be the case.

  • Harry02316364 Harry (@Harry02316364) reported

    @playnewworld Good start to addressing the issue, but only one thing wrong: it's going to incentivize one color server maps, and they will go through great lengths, legit and illegitimately, to get those territories so they get their money.

  • frighters88 No one (@frighters88) reported

    @NeilRausch @Therealflorr @playnewworld Lmao no it won't. All 7 players will be able to login just fine

  • NICO_OF_WAR Aaron Nicholson (@NICO_OF_WAR) reported

    @playnewworld Well how about we can try to go over the massive groups that usually lag spike servers and make it hard for small groups to defend there claims

  • simsastros03 Josh Sims (@simsastros03) reported

    @playnewworld Asking people to wait another month is a hard thing to do. With attention span of people now game could be really dead in a month. And now if get a ton of people for release on 18th make more servers. Then when fresh comes out all servers empty again. Back to huge problem.

  • donpaulex123 Donpaulex123 (@donpaulex123) reported

    @Feinnon @playnewworld @dev_katyk i also encountered such problem i was referred to eillot_coding on instagram they are experts at recovering hacked,banned,locked and suspended accounts

  • CraigOSRS Craig (@CraigOSRS) reported

    @playnewworld Finally, started playing on day 1 but quit due to so many bugs/ wep skills broken / issues in my server with gold and item dupes. Will bring back my fiend group to start on a clean slate

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @TheKobyMoon @Therealflorr @playnewworld Ok but ppl only really start in waves asking for fresh start in September because of the hype of the new update. Ppl have to realize that Brimstone is their main concern & making sure that goes smoothly. Next they have to fix mega companies 1st or for a lot of ppl it's pointless

  • Cabbztree69 Cabbzy (@Cabbztree69) reported

    @playnewworld Really excited for this, played at launch however the mountain of issues made it unfun. Cant wait to give it another try!

  • Therealflorr Iamflorr (@Therealflorr) reported

    @Jakob_Eslinger @QuestAndy @playnewworld Yet somehow bugs and exploits ALWAYS find therr way to the live servers. PTR takes out 85% of the issues prior to launch but there's always the additionals

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