New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Armstrong
(@konamad420) reported
@playnewworld Got home from work at 4pm, queued up, 1300 people in queue. Got to 100th in queue, login servers crash. Re-log 30 mins later and I'm 120th in queue, get to <50 'Can't confirm place in queue' error and game quits. I'm then put back to 1200 queue and its now 9pm. Yay
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Icarus
(@IcarusTheDemon) reported
@playnewworld this is ridiculous, this happened in the beta aswell yet... here it is, thought the purpose of a beta was to fix problems before release. sort your servers, increase players, i can be patient and have been for 4 hours now, so hurry up
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Gerardo Barrasa
(@BarrasaGerardo) reported
@playnewworld Shameful, that a company like Amazon has this hosting problem is inadmissible, they have had enough time and data to foresee something like that.
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Julian Andreae
(@b00tech) reported
@playnewworld Is there any reason why EU is lower priority than US east. When EU is having higher demand? 420K in EU queues (before login server crash) with 31 additional servers 26% increase 124K in US East queues with 67 additional servers 100% increase
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andreas holst
(@holst_89) reported
@playnewworld you need to fix servers times. is 1500 queue is take forever to game in to game
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BigB
(@MrBigB_) reported
@playnewworld can y’all please increase your server size or fix the queen issues, and fix the respawn issues I was playing earlier and couldn’t respawn for 7 days…now I’m stuck in que please fix
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Koma
(@TBCkoma) reported
@playnewworld WAITING IN QUEUE LIKE AN IDIOT FOR HOURS THEN GET DISCONNECTED FROM QUEUE FIX YOUR **** BECAUSE IM PAST THE 2 HOUR RETURN WINDOW.
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Picolino
(@pedroblatt) reported
@playnewworld After waiting like 30 min on queue, keep having a connection error and have to queue again. Any suggestions?
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InnovSurvivalist
(@InnovSurvival) reported
@TheMissAtomic @playnewworld @Fallout I finished a video while on queue, then when I was like at 200 it gave me an error, back to the end of the line. Maybe I will try to start over in one of the new servers too lol
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Michael
(@That_guy_MCL) reported
@playnewworld Why was my character moved from el dorado to Camelot while I was in game? The server started lagging then kicked me to the main screen and that’s when I saw I was now in Camelot.
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Gamerguy1980
(@Gamerguy1980DH) reported
@BlackShrubberie @playnewworld @benevolentbowd But Casa imagine paying for a product and then not being able to use it. Paying customers have every right to say whatever they want. They had how many years and still cant get it right. Had no problem taking everyone's money though. And I'm sure the cash shop works fine.
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Luís Filipe Escobar
(@lipeescobar) reported
@playnewworld Is this a joke? We are having these issues since preview last year and still not fixed! A big % of people can't still do not log in properly, the queue system is really ****** up.
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ParappaZG
(@ZgParappa) reported
So @playnewworld getting kicked from que every few hours not being able to login once since 12.00 cest...that feels bad really bad :(
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DragonPicks
(@PicksDragon) reported
@playnewworld Still no fix? Amazon?
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Deezlar
(@escape1979uk) reported
@EyeSeeU8 @playnewworld Yeah for now I'd do anything you can to limit the power draw and temps.... totally sucks *** I should have been more cautious, but then @AmazonStudios should have fixed the issue...
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