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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Wheeler_21st
    Wheeler (@Wheeler_21st) reported

    @mattplanet @playnewworld Same problem here on server Nexdorea. I re-installed the game, etc. etc. but nothing worked. How did you managed the problem? I don´t want to use another server as im already lvl 30 :( :(

  • Wheeler_21st
    Wheeler (@Wheeler_21st) reported

    @LitaLestrald @playnewworld Same problem here on server Nexdorea. I re-installed the game, etc. etc. but nothing worked. How did you managed the problem? I don´t want to use another server as im already lvl 30 :( :(

  • SCirkit91
    ShortCirkit (@SCirkit91) reported

    @TSM @playnewworld I love Green, but the Marauders on my server are all about treaties and deals. Anyone looking to recruit on a service that ISN'T Tuonela??

  • Lex_Barringer
    Lex Barringer (@Lex_Barringer) reported

    @playnewworld Add in Real Cash Economy (RCE) fix the memory leaks and other rendering issues and you've got a winner.

  • kingman1991
    Ryan Lethbridge (@kingman1991) reported

    @playnewworld hi guys are you sorting the game out as alot of having issue with cpu over heating thats not right as my other games dont go over 100

  • Wheeler_21st
    Wheeler (@Wheeler_21st) reported

    @biggusbennus1 @playnewworld Where u able to solve this problem? I have the same problem on server Nexdorea :( I don´t want to start a new char as im already level 30..... grrrrrr

  • KripplerTV
    Krippler (@KripplerTV) reported

    @playnewworld Any chance for name change service?

  • Washy_J88
    James Wash (@Washy_J88) reported

    @DemocracyIsGone @playnewworld What are you going on about? My issue is they said we would be able to transfer regions, so we some of our group set up on NA until transfers opened, now we’re stuck split up. Our plan was to all move to a server once transfers open. Learn to read idiot

  • Sirge19
    Sirge (@Sirge19) reported

    @playnewworld Please fix spawn rate!!! Kill one NPC and it spawns before you can kill the next NPC so now you are fight two. Can't complete quest because by the time you fight your way into an area, you have to fight everything in an area all at the same time.

  • gmhafer
    Greg (@gmhafer) reported

    @TroubleMagn3t @playnewworld Same. This is a huge problem for so many people, and I'm reluctant to put in any more time unless we know that they are going to address this problem.

  • ragectl
    #️⃣ ragectl follow (@ragectl) reported

    .@playnewworld can you please fix these 'cull' missions not applying evenly across animals. Wolves/Boars/Rabbits etc apply in all levels. Alligators/Lynx and some others do not. It's REALLY ANNOYING having to travel for these. #PlayNewWorld @AMZNGameStudios

  • msav_
    Mike (@msav_) reported

    Please fix @playnewworld - Briedablik

  • fenixtorador
    Fenix Torador (@fenixtorador) reported

    @playnewworld Fix greataxes. They're broken as **** and need balancing.

  • Lex_Barringer
    Lex Barringer (@Lex_Barringer) reported

    @playnewworld Have multiple authentication servers. When you need to boot do a rolling reboot, first, the in-game servers, so that everyone who is online stays online, one server at a time reboots and come back into service, then the authentication servers do the same thing.

  • TheFurryBeast_
    TheFurryBeast (@TheFurryBeast_) reported

    @playnewworld Hello, Today I experienced a really laggy fight but this time the worst was that the sieges were not working(not doing damage) also some healing AOE's not working. If you can take a look and fix It I Will appreciate It (EU Midgard) Time: 21:00 CET

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