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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • oscargranelli
    Mousze (@oscargranelli) reported

    @playnewworld So I wanted to give the game another go after the news and the Asmongold videos on it, but I've been stuck in a login queue at spot 85 for 40 minutes. Is the game not playable or?

  • TheCapodecina
    Λέανδρος Αμαραντίδης🇬🇷 Leandros Amarantidis🇬🇷 (@TheCapodecina) reported

    Why doesn’t @playnewworld comment on their queue problems? I can’t play at all, EU servers are locked except two with enormous waiting times. I would like to know what the game plan is here… #NewWorld #Brimstone

  • Pcis8000
    Pcis8000 (@Pcis8000) reported

    @playnewworld The login queues are ridiculous, you do something that's obviously going to being loads of new players in, do nothing about servers, now I've had to wait for a queue which said 9 to go down to 1, then it resets back to 9, its done it 14 times now! It's a joke!

  • Bonzai_Badger
    Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld Additional servers isn't going to help the bad server lag you already had when the servers were nearly empty of people.

  • GiniroRyu
    Kevin Lupo (@GiniroRyu) reported

    @playnewworld Even after this most recent update, the issue with the Queue numbers are not being addressed. They just decide to randomly do whatever they want. You'll be position 1 then suddenly 45...then 12 then 32...and they just keep shifting.

  • rintercan
    TRintercan (@rintercan) reported

    @playnewworld how about pushing updates fix your ******* game i literally died now stuck im ******* stuck in a 6 hour que. fix it or shut down

  • PhzrBE
    Bjorn (@PhzrBE) reported

    @playnewworld Would've loved playing this game more, but this game is just in no state of playing decently. The constant stutters, lag, queues to join servers.. What a waste of money and time.

  • weathers40
    weathers40 (@weathers40) reported

    well @playnewworld i was like hey ill give this game a shot im bore my old toon was stuck at position 1 que for 30 mins so i tried making a new toon on a diffrent server and ive been stuck at 231 for a hour sooooo maybe fix that lol

  • iHcBxMW
    Attila DUX (@iHcBxMW) reported

    @ParfaxGaming @mirket2020 @playnewworld Why in Lords name would they increase cap? Maybe 2500 is enough but damn people saying 5k?? Everyones gonna start complaining about server lag

  • Fireserpent71
    Fireserpent7 (@Fireserpent71) reported

    @playnewworld Queue is currently broken not displaying the correct number

  • DaijinEpicness
    Junaid Jawed (@DaijinEpicness) reported

    @Pluto7584 @playnewworld It’s just sad. I love the game but can’t play it to its full potential due to ping issues. I just end up farming nodes just to not get mad at myself during PvP.

  • Spartaanzz1
    Spartaanzz (@Spartaanzz1) reported

    @playnewworld hey new world ! can we plz stop these login ques on Nysa! I legit came back from work to play the game.... now i am in que for over 2hours.... I cant even play the damm game ....

  • GiniroRyu
    Kevin Lupo (@GiniroRyu) reported

    And NO ONE from @playnewworld is addressing this, no comments, no anything and I even submitted a video to you all showing the issue. This is becoming tiresome and it really shows how little New World actually cares about its players.

  • ArtSerov1
    TrickTree (@ArtSerov1) reported

    @hamburgseasy @playnewworld Ah the old "Im not having issues so nobody is"

  • __Littlewind
    Littlewind (@__Littlewind) reported

    I've been a glass-is-half-full player since launch, @playnewworld. But you are making the SAME mistakes-- overcrowded servers, lag, disconnects, long queues-- again. Do better. Your loyal followers have limits.

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