New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SirNicNasty1 SirNicNasty (@SirNicNasty1) reported

    @playnewworld Well with AGS rate of fixing issues, NA East will be able to log back in next week, if we're lucky

  • Hoover6480 Airwoman (@Hoover6480) reported

    @playnewworld What I love. Seeing people posting crap about this game. Here is a tip, don't like the game don't play. Now leave the chat and shut up. Let those enjoying the game do so. I love how every MMO has issues at first but NW isn't given the same pass.

  • RyanMat01401810 RuXux (@RyanMat01401810) reported

    @playnewworld sick of defending this game, this issue has gone on for how long now, no updates except this one. which was 3+ hrs ago. It's becoming painfully aware that who ever runs this game, couldn't care less about this game and all they're doing is collecting a paycheck! way2 **** the bed

  • ImKieranK Kieran (@ImKieranK) reported

    @jesperALT @playnewworld having the same issue EU central 😣

  • Bubsy_Brimor David and John (BiA) (@Bubsy_Brimor) reported

    @playnewworld can you at least let people know that you know about the fact that EU region has a login issue as well, you know just so that we know you might be doing something about it?

  • xxenna66 Xxarna (@xxenna66) reported

    @AiBulldogZ @playnewworld same error for me

  • AustExperienced Austin (@AustExperienced) reported

    @Boombye92 @playnewworld Im getting the same issue

  • Kendrick_CND sniped (@Kendrick_CND) reported

    @gapti @playnewworld Heard same issue yesterday so I mailed support team for about a week all so I couldn’t get any assistance until I was recommended to @Rapid_ware my account is up and running smoothly.

  • vurreq Piotr Kapusta (@vurreq) reported

    @playnewworld probably not only us east, but problems also occur in the EU

  • pacik19 PACiK (@pacik19) reported

    @chrisJcsgo @playnewworld Amazon has server issues rn

  • rekinutv Rekinu (@rekinutv) reported

    @playnewworld When I try to create a support ticket or live chat amazon states to link my steam account again like its lost the connection I reenter my info and hit link and it comes back with a error 500. What Gives.

  • BenAllenSEO Ben Allen (@BenAllenSEO) reported

    @playnewworld "a service" and "the Amazon website"? Don't you mean the entire AWS infrastructure? Just my luck, the one day I take off to play video games all day, and this happens, and only in my region 😡

  • tiago_carmo Tiago Carmo (@tiago_carmo) reported

    @playnewworld In South America it's not working either.

  • FrysoFly Fritte (@FrysoFly) reported

    @Bridgemonger @playnewworld dude, chill, this has nothing to do with the game. its a problem at AWS. calm down, wait until Amazon fixed this problem and you will find your stuff where it was.

  • AustExperienced Austin (@AustExperienced) reported

    @Boombye92 @playnewworld Not sure. Im on EU and my friend is in game, but I am just getting the client error and persona errors

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