New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ISVRaDa IsvRada (@ISVRaDa) reported

    @Massimoke @playnewworld Don't hear to random people with zero idea about game development. Like you said, it takes years to build a solid MMO and many in the past had big issues. How quick people forget all this when a new game launch with new issues.

  • fonziski Fonziski (@fonziski) reported

    @playnewworld Game broken ?!? WTF going on !?!?

  • Massimoke TTV_Wolfkeeee (@Massimoke) reported

    @Kahn1m9l @playnewworld Try to code a litlle game, u take out one bug, get 10 more.. i don't mind the downtimes, yes it's annoying but at least they try to fix it and don't give up like some devs do... and u don't need to pay monthly like ff and wow.. so..

  • Ophnex2 Ophnex (@Ophnex2) reported

    @playnewworld people here shitting on the game should really take a chill pill and take a day off. Even the biggest MMO's back in the days like WOW had maintenance issues for 24H.

  • ayrshiretatties craig dunlop (@ayrshiretatties) reported

    @Tinus_81 @Magnetron00 @playnewworld Throwing gas on the fire. Now there is no crafting economy. Every time they change something the game gets more broken. It's called the lumber engine because it's made of wood lol

  • BurakNalbat Burak Nalbat (@BurakNalbat) reported

    @playnewworld Please reset the game and close it, when you solve all the problems, open it again from scratch.

  • 1111anthony1111 Anthony (@1111anthony1111) reported

    @playnewworld I swear, the trading station has been more disabled than enabled in the last 2 weeks. You have tried 2 patches to open-world pvp & war lag but guess what it's still there. For the love of god please just test your **** before putting it live! :)

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @Witchcraftgirl2 @playnewworld i legit said it was set. that's the whole problem lmao. it doesn't apply to consuls at all.

  • TreaBeardGaming TreaBeardGaming 🏳️‍🌈👬👭🧑‍🤝‍🧑 (@TreaBeardGaming) reported

    Wonderful yet patch with the Trade Post disabled in New World.... What is happening over there in AGS? Obviously they can pump out Cosmetic Skins/weapons/tools etc... but why do we have to suffer broken gameplay cause of their updates?! #NewWorldMMO @playnewworld @JeffBezos

  • Party_Petee PartyPetee (@Party_Petee) reported

    @tygarlily @playnewworld @Blizzard_Ent Experiencing ddos attack... That's a new one actually ngl

  • roterotter boobnjoobmoobn (@roterotter) reported

    @playnewworld your patch didn’t fix war for ****. Thanks for making the game unplayable. I was real excited for this game.

  • Drownik Drownik (@Drownik) reported

    @TheyCallMeJuzou @playnewworld If the MMO wasn't ready for launch, they shouldn't have launched it yet! It's not our problem!! How many "maintainances" have they been running this week? 3? 4? Wtf, that's fcking unacceptable

  • Evanorgan91 Evan (@Evanorgan91) reported

    @playnewworld your forums are SOO confusing I legit can’t post anything and contact anyone about my issue like legit what kind of big game has this kind of poor support….

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld fix the balance why every class forced to use heavy armor, why difference when wearing light armor in damage is s tiny but in defence huge and you cant survive 60 level instances with light armor

  • BEASTAFTV Beast AF (@BEASTAFTV) reported

    @phobiaJ @playnewworld your game isnt lagging? when youre inside outpost rush and wars? i saw on multiple servers its lag, figured it was a "new world" thing. it 100% lags on my server

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