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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilsMinis
    Phil (@PhilsMinis) reported

    @nervgear22 @playnewworld @ochapeieiro Yep Yep EU Login Servers are down it seems Game servers seem unaffected

  • Magnetron00
    Mark Robin (@Magnetron00) reported

    @Osxgeekgirl @playnewworld The New World social media guy doesn't even know what is going on. Let me help you instead. It seems that the Login servers are down for EU, this means the game cannot log your characters or worlds in. Your character is fine, they just need to restart the login server. 😌

  • fuDDel1
    fuDDel (@fuDDel1) reported

    @playnewworld @Osxgeekgirl I have the exact same Problem @playnewworld Maybe Login Servers down?

  • mrrocks
    Fran Perez (@mrrocks) reported

    @playnewworld @Osxgeekgirl Same issue here, now I don't see my character or can connect. After 5h of queue. This is ridiculous.

  • Neeravin
    二コラス♪Nicolas (@Neeravin) reported

    @MikeMcKie92 @playnewworld I have the same issue.. I was playing the game, then it crashed and put me at the back of the queue. Then when I was below 100, I got auth error, and now I can't see any servers no matter what I do..

  • chizanul
    Chizanu 죄인 (@chizanul) reported

    @playnewworld server down

  • sqish11
    sqish1 (@sqish11) reported

    @playnewworld after chosing a faction i just get an error message and my char seems to be deleted: auth result http error response code so nothing is online! what ******** :-(

  • GonzoScholar
    Scholar (@GonzoScholar) reported

    @playnewworld So when are you guys gonna fix the EU server so we can actually login ?

  • GrynchGaming
    Grynch (@GrynchGaming) reported

    @playnewworld Can you fix the queue, everytime i log in the queue is approximately 200-240 people and I get kicked before I get into the game and have to reque

  • Lakeroni2
    Lakeroni (@Lakeroni2) reported

    @playnewworld 2 of my friends characters got deleted after having a error while waiting in queue, any way for them to get them back?

  • EMortalitii
    eMortalitii (@EMortalitii) reported

    @playnewworld FIX EU'S SERVERS FFS

  • David_MeteoraDS
    David (@David_MeteoraDS) reported

    @playnewworld So I was in the queue for 4 hours then I got an error around position 20 in queue. Just wonderful

  • St_Forehead
    Masked Myers (@St_Forehead) reported

    @playnewworld bruh your EU login servers not working

  • LaellenVS
    Anna (@LaellenVS) reported

    @playnewworld So any update about the EU login server?

  • PG4m3er
    Peter Gottlieb (@PG4m3er) reported

    hey @playnewworld, how about an update about your bloody login servers?

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