New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
Check Current Status
Sign in
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nîmes, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Porth, Wales | 1 |
| Aßlar, Hessen | 1 |
| Annaberg-Buchholz, Saxony | 1 |
| Vagney, ACAL | 1 |
| Beckum, NRW | 1 |
| Cergy, Île-de-France | 1 |
| Sydney, NSW | 1 |
| Oldenburg, Lower Saxony | 1 |
| Linz, Oberösterreich | 1 |
| Bermuda Dunes, CA | 1 |
| Pelotas, RS | 1 |
| Thornton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Corey
(@NegativeCorey) reported
@playnewworld @FelixScollen how does this help the issue? server capacity is what needs to be raised. not new worlds when everyone is waiting in a queue for the current worlds... like hello?
-
Mert Uyarer
(@MertUyarer) reported
@playnewworld Up to 20k queues in EU, with lowest being 500. People paid to play, not to wait with ridiculous queues. The sad part is, people who wish to try the game and return if not satisfied will not even be able to do so since its impossible to login within 2 hours. Sad and disappointing.
-
SarkGP
(@GpSark) reported
@playnewworld thats not the fix, increase the cap, its easy.
-
Procrasturbacon
(@Procrasturbacon) reported
@playnewworld has a queue, to get into the server, which moves, and a priority queue in case you disconnect, which does not reconnect you to the game. You just get stuck in a non-moving queue. Confirmed by deleting and recreating the character.
-
jppgaming
(@philou225) reported
@KrispyMcGrizzly @playnewworld iv been playing wow for over a decade and this kind of ''self made issue'' of blocking server capacity at 2k people on purpuse never happened ever. try again
-
Lacerta Brujah
(@lacerta_brujah) reported
@playnewworld Loved playing and knowing all my resources and skills stay mine lol. I know people complain about too long queues and maybe I am lucky that I had plenty to choose from so picked a low pop server that had like 8 queuing. No problem into game straight away and steady game play.
-
.
(@goodboykola) reported
@BabBimmaBome @playnewworld yeah after release day when they already knew about this problem in beta. multi million dollar company should easily get 1K servers
-
John
(@XboxJonno92) reported
@playnewworld Didn't have a single issue when playing on launch, queue lasted a few mins at most. Only stopped playing after over 5hrs because I had to come to work. Been great so far
-
NateGoes
(@N8Goes) reported
@playnewworld fix your servers/queues im stuck at 268 for over an hour
-
wsky
(@rzsunday) reported
@playnewworld @FelixScollen So basically not addressing the ACTUAL issue
-
Dre Vazquez
(@drevazquez007) reported
@playnewworld Woke up early for this?? People who are NEW trying to get into the server are getting IN but people who have already been in the game and got kicked because a game crash have to wait more time?? What a waste of a game. Expected more from @amazon and @playnewworld. Very SAD
-
Sin 🏳️🌈
(@FuzenSin) reported
Been stuck in login queue for 2 hours now and I’m still 2k in line. Why would you only allow 10-15 players to login to the starting area at a time? @playnewworld I hope you realize there’s people at lvl 30 now while the vast majority is stuck waiting
-
Philippe
(@checoinFTW) reported
@playnewworld ******* AMAZON NOT EVEN ABLE TO HAVE DECENT SERVERS ON THEIR OWN ******* GAME AFTER 3 BETA HAVE SERVER PROBLEMS. FFS
-
monsamonsa
(@monsamonsa1) reported
@playnewworld @FelixScollen but why you cant add more server capacity but add more server with the same problem?
-
Kyujutsu Gaming
(@kyujutsudesu) reported
@playnewworld There's an issue with the name reservation. I had created a character to reserve a name for my friend on my account. Even a couple hours after deleting the character, the name is not available for my friend.
Check Current Status