New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Pwn114 Pwn1 (@Pwn114) reported

    @playnewworld What kind of horrible Game Designer are you that you ignore this obv problem? Imagine Hatchet doing 10 K Lightattack haahahahaha Fuuuuck

  • Properso0 Properso (@Properso0) reported

    @dev_katyk @playnewworld Will we be seeing any performance updates in 2023? There is literally an issue where quickly swapping weapons causes GPU usage spikes which results in lag. It's bad...

  • DarthASavage1 Darth A Savage (@DarthASavage1) reported

    @playnewworld Fix your PvP, its so bad right now (4k hours)

  • widdlywhee widdlywhee (@widdlywhee) reported

    @playnewworld New player here, played 70 hours in one week, love the game. All for cross-servers, but you need to fix gathering. The situation is problematic as it is, even on low pop servers and will only get worse when servers merge.

  • Bitter_Shrew ẘ⫶h̊⫶i̊⫶s̊⫶p̊⫶e̊⫶r̊ (@Bitter_Shrew) reported

    @dev_katyk @playnewworld when they fix the ugly female chars and clothes... i will check it out.

  • huge_mclarge anton lestrange (@huge_mclarge) reported

    @playnewworld I'd settle for less than amazing audio if you could fix the fkn game. fishing bugged again, cast meter doesn't appear. multiple nodes/resources bugged, can't harvest or mine. constant gfx stutters b/c xmas event. started on a FS and sure enough, more dupes. so fed up w this bs

  • TPontohj pontohj (@TPontohj) reported

    @playnewworld let's fix it right away, I see a lot of starmetal and others that can't be mined

  • PorquetPirata_ Bre4k (@PorquetPirata_) reported

    @playnewworld IMHO an OPR without chat or without party voice chat is not a problem. After a lot of daily OPR I can assure that: 1) Nobody uses chat for strategy or something useful. 2) Premade parties use discord 3) Just a few players use party voice chat. Bring this OPR without chat pls!

  • drestor17 Derrick - AndreNicky (@drestor17) reported

    Yo so when we deleting muskets? The most bugged and broken weapon in the game lol @playnewworld

  • Rauko48 Mert Uzan (@Rauko48) reported

    @playnewworld stuck at character loading screen and can click nothing even exit.. Yesterday all is fine but today nothing changed about my pc but this problem happened??

  • T1ckleBudd1es T1ckleBudd1es (@T1ckleBudd1es) reported

    Ayo @playnewworld come get your barrels in the Dynasty Shipyard mutated raids… they die WAY too fast and tanking doesn’t even work. So Toxic and such a broken mechanic.

  • BDubzDM21 BDubzDM21 (@BDubzDM21) reported

    @adammdray @playnewworld Wars are instanced now. I don't experience any lag, but I hear others occasionally mention it every now and then (I think they're just running toasters, but hard to tell).

  • BDubzDM21 BDubzDM21 (@BDubzDM21) reported

    @adammdray @playnewworld The overall system is largely the same. I experienced this issue back at original launch. I have not noticed this happening since I began again with Fresh Start. In the near future, there are discussions of completely overhauling the influence system.

  • Thinner1 bybit (@Thinner1) reported

    @MMORPGcom @playnewworld Can somebody help me with this crypto making bot thing please? Having trouble figuring it out. It's retweeted on my profile. I see peop-le making a lot of money with this

  • Cloudy1411 🇨🇦Cloudy🇨🇦 (@Cloudy1411) reported

    @playnewworld Very good MMO, I use to play ESO and to me New World is simply a beter quality version of it. One thing tho, making builds feels empty to me, new weapon wont do it, problem is that you pick 3 skills out of 6 regarless of weapon you use. That too limited to me, imo ofc.

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