New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SortPol Pol Sort (@SortPol) reported

    @playnewworld Can't fix the strength? Yesterday, a friend lvl 51 (5 str) vs my lvl 60 (300 str) nakeds in a duel, he give me punches of 12 damage with light and 24 with strong, I do 8 and 12 ... Why a guy with 5 strength does more damage than one 300 and 9 levels apart?

  • aWildSpectre Cam (@aWildSpectre) reported

    @CouRageJD @playnewworld Fix the market system -selling things is slow and annoying. Maybe have Boss events similar to corruption portals but maybe once a day or week. Add more levels to weapon mastery, can maybe add .5 primary stat or something each 5 levels or something.

  • NotZenns ZEN #Lv (@NotZenns) reported

    @Voidix01 @playnewworld @CallMeTheEggman You’re more stupider than your follow count not exactly hard to say there is an issue and not put it out absolute idiot

  • mcbale Michael Bale (@mcbale) reported

    @playnewworld Good to see some fixes. However, my biggest issue is the amount of lag. It could be caused by others, but usually I'm in the middle of nowhere just trying to fight a lone wolf, and the thing is tearing me to shreds because I can't fight back. Also crafting needs to be better.

  • Claysthetics Claysthetics (@Claysthetics) reported

    IMPORTANT 580 HAMMER QUEST DRYAD BEAST In Malevolence the event at the top will only happen ONE time per week if they do not fix it. So get ready hammer bois so you don't miss out again. @playnewworld #NewWorldMMO #NewWorld #gaming

  • Riptomek Riptom (@Riptomek) reported

    @playnewworld Are you gonna fix the bug that makes my ice gauntlet deal only 1 tick of damage out of 20? It literally makes my ice gauntlet almost useless, cause my other skills are rain and tomb. Please, yesterday it was not the first time I had this bug and its literally gamechanging.

  • SortPol Pol Sort (@SortPol) reported

    @playnewworld Can't fix the strength? Yesterday, a friend lvl 51 (5 str) vs my lvl 60 (300 str) nakeds in a duel, he give me punches of 12 damage with light and 24 with strong, I do 8 and 12 ... Why a guy with 5 strength does more damage than one 300 and 9 levels apart?

  • liamjohnson918 liam johnson (@liamjohnson918) reported

    @playnewworld Still not fixing the glitch where you can go into windows mode and become invincible your claiming its a territory pvp mmo but won't fix this game breaking bug

  • patrick_harley2 Patrick Harley (@patrick_harley2) reported

    @playnewworld Fix the invincible glitch it’s gonna ruin the game #fixyourgame

  • s4mp0 Sami Heiskanen (@s4mp0) reported

    @Anundir @playnewworld yeah because its just THAT easy to fix it. Just make code lagnomore and poof it's gone....

  • SynicleJester Syn (@SynicleJester) reported

    @AllysGotGame @CouRageJD @playnewworld Alpha faction protects 4x. Gets 60k for doing so. Let's say they're smart. So they dump it into AH on hot selling items cornering the market. So now you have a destroyed market for a specific item or sets of items. Other companies follow that path. That's not an issue to you?

  • itsAeroxic Aeroxic 🇳🇴 (@itsAeroxic) reported

    @playnewworld "Worked to fix an issue where not all settlement stations upgrade as intended when town projects are completed." THANK YOU!

  • aron1201 aron (@aron1201) reported

    @HumanBabyCHW @playnewworld I have this issue too 5800x, 3070

  • ktesfaye2 Kaleb Tesfaye (@ktesfaye2) reported

    @Trestriko @playnewworld Best damn looking paid alpha ive seen. Ik people have gotten refund, try contacting customer service

  • BranOnlineTV BranOnline 🔴 (@BranOnlineTV) reported

    @mystvb @theangrytacoz @playnewworld No problem! I noticed the same but then they tweeted that and all hell broke loose

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