New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Celjii Celji (@Celjii) reported

    @SlothsHere @playnewworld I really appreciate it again thank you! It's nice talking to someone thats had the same issues because sometimes I feel maybe I'm the only one haha. Luckily it hasn't effected me too much, just seems to be at the worst times it happens xD

  • Sulsalogan Sulsalogan (@Sulsalogan) reported

    @BoJanglesGaming @playnewworld I have also ran into this issue, and is honestly why I don’t use rapier. It completely screws me over, haha. Head on over to the forums to report any bugs.

  • SlothsHere Joe🦥 (@SlothsHere) reported

    @Celjii @playnewworld Yeah I understand your frustration. I assume yours is just a recurring lag issue then as apposed to how I am where I'm 100% bugged like a gargoyle. - As annoying as it is to even type this, VPN's have pretty much solved 80% of those lag issues we found if you wanted to test one?

  • imHAKUuuu imHAKUuuu (@imHAKUuuu) reported

    @playnewworld US East Valhalla server down? the main menu shows my character as level 48 but I was level 51 before the game crashed. PLEASE tell me this is just a visual glitch and I didn't just lose hours of grinding.

  • NFType2Jams NFType2Jams (@NFType2Jams) reported

    @Sata42g @Airistides @playnewworld Do not go to Monarch Bluff, Everfall, or First Light... I just got the boot after going to FL and turning in a few quests. Have been otherwise running in Cutlass with zero issues for an hour. Now I cannot get back in.

  • wakkytabbaky wakkytabbaky (@wakkytabbaky) reported

    @playnewworld fix your login servers please thanks, didnt wait a week for queue fixes just to have the servers suddenly become unstable

  • Thrill_l_Am Thrill_I_Am (@Thrill_l_Am) reported

    @playnewworld Whys is Cantahar east the only server down? and whats the ETA??

  • Irisht333 Karl Thiele (@Irisht333) reported

    @playnewworld What’s going on with morrow sever. Got lag detected and now it’s under World maintenance. Any updates at all?

  • Jebus3211 71st Jebus | Jebus 7 (@Jebus3211) reported

    @Sulsalogan @CringeyDad @playnewworld For those that know the workaround or issue exists. The problem here is putting that responsibility on the customer in any way isn't fair.

  • PI22ASLUT PIZZA **** (@PI22ASLUT) reported

    @playnewworld I read the patch notes and did not see anything addressing the immense server lag in the dungeons. I’ve been told west coast servers are fine but east coast are horrendous and almost unplayable. Will you be addressing that this patch? Other than that I love thisgame

  • Beanman2k16 Beanman (@Beanman2k16) reported

    @playnewworld I didn’t see any fix on the armine excavation bug where all the enemies are desynced by like 4-5 secs makes the dungeon barely even possible to beat with the last boss hitting you by charging at you before you even see it move.

  • rogueofrot Rogueofrot (@rogueofrot) reported

    @playnewworld Is this down for maintenance until tomorrow or just a hot fix?

  • Bluedemonde D. (@Bluedemonde) reported

    @playnewworld @playnewworld can we expect a way to contest and re-claim our companies? I logged in 2 days ago and my company wasn’t there anymore, I was actually put into someone’s company. The problem is I can’t reclaim the name of my company since it says that the name already exists.

  • dallythebae Dallas (@dallythebae) reported

    @playnewworld are you going to fix amrine yet? Refund me my money you savage *******

  • fatgaydisabled Fat Gay Disabled Leftist (@fatgaydisabled) reported

    @jdel_9 @Lyrcmck @playnewworld This is a server issue, a design flaw, and everyone going AFK and trying not to be booted is just another paying customer trying to ensure that they can play the game when they have the time. They have the right to want to play the game they paid for.

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