1. Home
  2. Companies
  3. New World
  4. Outage Map
New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More
Check Current Status

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CptShooter
    CptShooter (@CptShooter) reported

    @playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.

  • ShultsyPlays
    Shultsy 👾 (@ShultsyPlays) reported

    @SavvvoGames @JeffBezos @playnewworld This game made zero money in 5 years because of its development team. The game wasn't the issues, the leadership choices were.

  • BagginsTV
    BagginsTV (@BagginsTV) reported

    @ShultsyPlays @playnewworld That's not honest, it's jaded. The engine the devs were forced the use was a mess of spaghetti code (which is what caused a significant number of the bugs and issues) and they had Amazon execs stifling every creative choice they wanted to make in the name of maximising profit. Many, many things were mishandled throughout this game's life, and there is a whole lot of things that could and should've been better, but I'll die on the hill that the core dev team - the creatives, vfx artists, etc and the developers, system/mechanics/combat designers etc, were not the issue.

  • tametoken
    Tame Token (@tametoken) reported

    @playnewworld More players would complete the raid if you fixed Gems not working in armor.

  • smartassfrank
    Frankie (@smartassfrank) reported

    @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

  • MithraicDharma
    Mithraic_Path_of_Dharma (@MithraicDharma) reported

    @playnewworld Honestly you had a great game, could have kept it going if you adjusted the monetization model. Live service games always have me worried about bug companies just walking away.

  • seebsuu
    Seebs (@seebsuu) reported

    @hammerify @LSXYZ9 @playnewworld All of this is so untrue haha. It’s an MMO, and comparatively, the grind was not bad at all. And if you were in an opposing faction territory…. Just go to one of your own if it’s that bad. I never had an issue of getting killed on repeat.

  • EssaEssa1210662
    Essa (@EssaEssa1210662) reported

    @playnewworld still there is lagging in the game

  • aivovna
    Aivovna (@aivovna) reported

    @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

  • MTNJaeger
    WhitePhosphor 🇺🇸 (@MTNJaeger) reported

    @playnewworld @amazon never using your service again and sure as hell won’t be touching an AGS game moving forward. Shady business practice with this choice. You guys really suck!

  • akitoshaoku
    akito (@akitoshaoku) reported

    @lDkayyl @towelthetank @playnewworld That's the problem that he doesn't want to acknowledge. He's virtue signaling to sign petitions and "show amazon we want New World" but then is on WoW streaming instead. This is the new Culturally trendy thing that gets eyes on him but not on the real issue.

  • ZWOGsOfficial
    ZWOGs (@ZWOGsOfficial) reported

    @playnewworld Sell it to someone who can actually fix it. Because this game was incredible at launch and it only got worse for no reason. Give it to someone who can do the job. This is such a shame to see.

  • shonc502
    Shabazz (@shonc502) reported

    @NWGameStatus @playnewworld Fix server queues plz. Thx

  • Sykashii
    Sykashii (@Sykashii) reported

    @playnewworld We need to fix heartrunes they are bugged and won’t drop nice job 🫡

  • S_Berry_82
    Sean Berry (@S_Berry_82) reported

    @kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.

Check Current Status