New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo Alonso
(@SirScratchh) reported
@playnewworld and customer service wait time of 2 hours aswell?
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VHG
(@ValorHonorGlory) reported
@playnewworld Why no message over the auto ban system that trolls abuse to get players banned. They just report 12-15 times and then get banned? Are you gonna fix this?
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Shawn M
(@Shawn_Moorhouse) reported
@playnewworld Does anyone else experience comp freezes every 5 mins or so? The game and my computer will freeze, but the sound still plays. Tried many things to fix this issue.. game is unplayable for me. :(
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Jack Christian Earle
(@jackearle94) reported
@playnewworld Spent 5 hours queuing just to have the game crash and close. 3x now this has happened! Fix your game!
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#️⃣ ragectl follow
(@ragectl) reported
.@playnewworld You REALLY BADLY need to fix these skinning quests. TOO MANY NINJAS STEALING QUEST MOBS. Cmon it's 2021 how do you let anyone random person take stuff??
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BigusDikus
(@BigusDikus3) reported
@playnewworld @Kmack710 @T3hSpoon All games launch with bugs and issues, and customer service to get you thru it. love this game but a ban without warning in 1st week is a sure way to incentivize refunds. Work with your customers - you're AWS. 20+ yrs customer service and gaming QA engineer here. Yall need help?
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Zygarus
(@_Zygarus) reported
@playnewworld @playnewworld In other words, time to #PlayQueueSimulator Please fix queues..
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Voltagewindz
(@Voltagewindz) reported
@playnewworld is there anyway you can develop a way to save a spot in que for a short time after a fatal error.... legit just sat in a 500 got in was questing and crashed with fatal error <I reported bug on client> and now I'm in a 605 que again.. Please fix it :(
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Troma
(@TromaFR) reported
@playnewworld hello will it be possible to reset reputation points later ? For errors and optimization
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Bones481
(@Bones0481) reported
@Games4Kickz @playnewworld I think im gonna wait for some patches/improvements before i jump in. The main reason though is the 3080/3090 issues. They aren't overwhelmingly reported problems but enough for me to wait for a guaranteed fix to the problem.
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Jesse Ruhanen
(@JesseRuhanen) reported
@playnewworld Please fix the queues fast. Theres no way normal people who also goes works during office hours is able to play your game. Its 2021
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Zaie
(@ZaieWiix) reported
@playnewworld do something for crash because i was 1000 in Q at 7am i wait 9 hours to be in, 4am in game i played 40min grame just freeze and nothing i had to alt+f4 to exit and now im 3000 in Q it's just annoying we need free relog for ppl who crashed
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🇬🇧 Sleepyjoegaming🖱️Twitch🖱
(@sleepyjoegaming) reported
@playnewworld I disconnected and now I’m back in a queue but I was playing . Is there a fix or every time there’s a internet issue I have to queue for two hours again
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Bilal Kinali
(@bilalkinali) reported
@bahiensetiago @playnewworld Well it doesn't really fail, you just click OK and wait, if there's an error.
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Zaie
(@ZaieWiix) reported
@playnewworld do something for crash because i was 1000 in Q at 7am i wait 9 hours to be in, 4pm im in game i played 40min game just freeze and nothing i had to alt+f4 to exit and now im 3000 in Q it's just annoying we need free relog for ppl who crashed
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