New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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S3eeD
(@iS3eeDow) reported
@playnewworld the problem is with EU SERVERS you need to open in middle east/South Africa so the servers doesn't get flooded with players and also will solve many problems with longer queue waiting.
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Joe Bowers
(@JoeBowe94830661) reported
@princedecre @AnthonyKongphan @playnewworld I'm glad you have the time to spend 2 hours in a queue. For me, i sit in queue for 2 hours, get an error message, and get sent back to the end of the queue again. Can't select any other server too because it simply doesn't do anything when I click on one. I have little free time.
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Dragon_Fir3
(@DragonFir3uk) reported
@playnewworld Nice wait in queue to get into game and get to the front of the queue then get a server error 4th time today 6 hours wasted and dont say try another server i did all 4 times
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Matt
(@UKKvenom) reported
@playnewworld 1/2 You should of known by the numbers of purchases made how many players you might have on your game. Instead of waiting and hoping that it goes well. You adding new worlds won't sort an issue for people who have friends/company's to play with while waiting in queues for hours.
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Kylon
(@DerKylon) reported
@playnewworld Was on place 60 after 3h of waiting. Three errors hit me at once. Back to place 3000😔
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David Antonišin
(@DAntonisin) reported
@madmidder @fjordkitty @playnewworld switching to a new server to make a new character and start a new company? yeah thats great solution to the problem..
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Michael Barbour
(@MichaelBarbourx) reported
@BJCrossland @MalibuDill @playnewworld Thats not working now, just refreshes by itself and your characters disapear. Forces you to the back of the line
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Tomas Laube
(@Buffzila) reported
@playnewworld i, am 89 in queue and i take. another error, Dc and again 2600 guys before. me... what you wanna do with macros and other antiafk methods? to let play others...
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Zirrub
(@Zirrub) reported
@playnewworld you’re probably working on it but I reported a bug along with my friends in closed beta that the life staff has issues when you cast two abilities in succession. It will not apply the ability on your target but yourself Also some times you can’t pick a target.
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midder ツ
(@madmidder) reported
@SKYNYRD96176239 @JimmieSan_001 @playnewworld So if you had no problem, there were not problems at all? Closed beta was ******, way more than this. It was basically unplayable for like 6 days. Nonstop "lag detected". This situation sucks, ngl, but opening more servers helping a lot.
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Degree the gamer
(@degree_gamer) reported
@playnewworld What you SHOULD do is either autokick afk players who litterally get away with just running into a wall, Increase server population AT LEAST by half, fix the disconnecting from queue issue (i did using the "workaround" and it still put me back at 5 thousand
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Ronny Hagen
(@HagenRonny) reported
@playnewworld maybe fix the damn queue bugging out all the time ? Nothing is more fun then being kicked out of the queue at 340 when u started at 3k
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Salted_iRaptor
(@Salted_iRaptor) reported
@Nozzabox @playnewworld I could honestly deal with the queue times if the dev's at @playnewworld would just fix the issue where you keep getting kicked from the queue after 2 hours of sitting there waiting to get in then having to re-queue again for another 2 hours!
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Noru
(@scyllafren) reported
Hey, @playnewworld #PlayNewWorld How about doing something against the 3000 queue? I waited 2 hours, queue from 2500 down to 400, multiple errors all the way, but kept rejoining the queue. But now didn't rejoin, and Play starts from 3000 again?!?!?
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Barney
(@barnissimo) reported
@playnewworld Now there is a strange global announcement on the login screen that you can join a shorter queue on another world in your region if your active queue is too large. But how do I join a shorter queue without having to create a new character?
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