New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dredknght Dredknght (@dredknght) reported

    @playnewworld Fix your game please.. Server Santu on US east is bugged.. Will take your orbs and not let anyone in the expedition..

  • FatulCozmin CozminFatul (@FatulCozmin) reported

    @playnewworld Hey! What about the LAG in DUNGEONS?! Please fix that because its almsot imposition to kill the last boss even in AmRine

  • Hell80966565 Hell (@Hell80966565) reported

    @playnewworld You guys are doing amazing work but you need to fix compass issue when players group up and whole compass get f-ed up and also the issue with passives of ice gauntlet causing the ice spells stop after swapping weapon please!

  • Ethanpanne ethanpnk (@Ethanpanne) reported

    @playnewworld The fact that when you crash, you have a place in the queue for a few minutes would be very cool, because it's really annoying when our game crashes and you have to retype several hours of waiting.

  • _Unima_ Brad. (@_Unima_) reported

    @playnewworld Did you fix the petrified wood situation, level 100 logging cabbage boost and 10% logging luck, not a single drop.??

  • jat0rz jat0rz (@jat0rz) reported

    @playnewworld The game has been absolutely amazing. However... the lag we experience in the expeditions only makes them borderline unplayable. I know it isn't everyone.. but on our server they are all bad. It's halting progression.

  • Willettgoboom Willett (@Willettgoboom) reported

    Welp, @playnewworld was fun while it lasted, but i cant play the game at all anymore. Bad bug that makes it so i cant use target skills at all. Can only use instant skills. Maybe the patch will fix it.

  • DPanda2113 DarthPanda2113 (@DPanda2113) reported

    New world is a awesome mmorpg but @playnewworld you need to do something about the server lag cause it’s getting really bad to the point of unplayable. It was fine a few days ago but ever since it’s been horrible

  • KirkWentzel Kirk Wentzel (@KirkWentzel) reported

    @Nametakensucks @playnewworld I have the same problem harvesting. OMG it's like a compulsion. The damn blueberries around the shattered obelisk are the bane of my existence. They're like a siren song to mean.

  • _Sakuria ˗ˏˋ Elli ˎˊ˗ (@_Sakuria) reported

    @playnewworld good to see that you're fixing some bugs and stuff. but our war for cutlass keys (thule) is set for 4pm CET today, how are we gonna defend the city if we have approx. 4 hours of maintenance? (+login queue i suppose) :(

  • agentaled Aled Thomas (@agentaled) reported

    @playnewworld Now please fix the queues and “failed to login” and “toomanylogins” errors. Please and thanks.

  • justaRAMdomdude aRAMdomguy (@justaRAMdomdude) reported

    @playnewworld please do something about the bot problem. Thank youu

  • Zebwen Rich (@Zebwen) reported

    @playnewworld If you don't fix the fast-influence exploit, you won't have a player base to update. You can claim its not an exploit, but if your intention is for a territory to go from 0 influence to war deceleration in 5 minutes then your game is broken.

  • Airlessmean 🎮Airlessmean 🎮 (@Airlessmean) reported

    IS ANYONE ELSE HAVING the issue of when over encumbered on NEW WORLD your character laggs and screen goes funny? proper glitching its weird #NewWorld @playnewworld

  • CringeyDad Cringey Dad Gaming (Dom Wolf) (@CringeyDad) reported

    @itsadamuk @playnewworld I'm not convinced capping FPS are 100% going to stop the issue. It seems the games engine is pulling high power levels from the graphics card, leading to them getting damaged from overheating. People who have capped FPS are still getting GPU damage from the game. I won't risk it.

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