New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan
(@lederzy) reported
@playnewworld Game is brilliant has so much potential, fix servers it can overcome WoW.
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Mykel Macdonald
(@KwokWopper) reported
@playnewworld Can we sort out one of the connection errors. I joined the eu queue and was waiting for 2 hours. Then got kicked from the queue and out back in at 2000+ position.....
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Lian
(@lianxuki) reported
@playnewworld Some SA servers have a serious desynchronization issue in the lvl 25 dungeon, making it impossible to continue the main quest line, and making players invulnerable in pvp
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Gaming Dad
(@Andar_Wyn) reported
@playnewworld @playnewworld please sort soon as not been able to spend one minute yet in Aeternum dispite trying to login for over 24 hours!! It’s a joke 😭
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gifty
(@giftzwergg) reported
@KwokWopper @playnewworld Waiting 10 hours here :) because of the connection error
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Arpit Mundra
(@ArpitMundraftw) reported
@playnewworld Please help me on fixing the error "Unable to establish connection with server" tried VPN, game/pc restart, amazon troubleshoot instructions, everything. Still not working for me.
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Mikkel Thiel
(@OmgImWild) reported
@playnewworld Appriciate the updates. Will you please also take into consideration, that if game crashes/pc crashes etc. that you atleast have a reserved spot for 5 min etc. I've dc'ed twice due to "Fatal Crash" from the game, and its NOT fun to rejoin the queue with 3k infront of you...
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Kevin Shelbrock
(@shelbrock_kevin) reported
I wonder how many people in @playnewworld are just pulling some trick to not be afk while their at work or something… 3 hours wait to sign in with less than 2k queued to start…
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Sasami Rari
(@SasamiRari) reported
@playnewworld How about increasing the server size? 2000 people per server is very low especially considering a majority of these people may not login after the second or fourth week. The last thing you want to do is merge servers within your first year
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Danumis
(@Danumis_) reported
@thetapersona @F1N4LL7 @playnewworld Obviously it doesn't fix it now. It sucks however as do most things in life.
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Кек
(@ruwowkek) reported
@playnewworld I don't care about queues — it's not a problem to wait while doing something or start the game via remote desktop. But do something with timeouts and queues drops — this is the main issue and pain in the ***.
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renan
(@renanpincelli) reported
@playnewworld What about problems in Amrine DG which cannot complete due to latency within the instance, Alatyr server (SA), any news? We're all stuck on this quest because it's part of the main story.
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Jeffery
(@Jeffery96388954) reported
@ReveilleGaming @playnewworld Just ridiculous. I've been at school all day and had my brother start the queue so I have a chance of playing when I get home. Instead, I get an error saying "Failed to join Login Queue. Please try again later."
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Cristiano ‘Theopt’ Marques
(@Theopt_) reported
Thanks @playnewworld . Was 200 people away from getting in, got a random error and now I'm 3k again : )
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oWhiteops
(@oWhiteops) reported
@zeebski @playnewworld I mean in a sense of only a couple people queuing sure. We are talking about hundreds of thousands of people queuing through their login portal. I'm sure that is the more logical reason. You aren't getting a response from the server so it throws a connection failed.
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