New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • KTek916 KTek916 (@KTek916) reported

    @playnewworld Can’t log in to play via steam because I’m getting a untrusted anti cheat error message. What’s going on? Others on reddit reporting same issue.

  • merrill_lines Merrill Lines 🎃 (@merrill_lines) reported

    Anyone else having issues connecting to New World from steam?? Getting an error saying that must be logged into steam??! @playnewworld @Steam

  • zadam_dr DrZadam | Ghost | (@zadam_dr) reported

    @playnewworld @SerMedieval We are getting a error that we must be logged into steam to play the game.

  • emtamy03 🚑 Amy 🚑 (@emtamy03) reported

    @playnewworld I've experienced a crash trying to get in the game since your pm update. Any word on this?

  • ShestD2 Shest (@ShestD2) reported

    @dice90 @mrgarrison1993 @playnewworld This gets around the error but still can not connect and gives you a bunch of errors.

  • jeremy2020 Jeremy Barnes (@jeremy2020) reported

    @playnewworld Ya'll wanna wake up and fix the easy anti-cheat problem? Developers, stop using this trash.

  • AllanMougenot Allan Mougenot (@AllanMougenot) reported

    @playnewworld Hi! I keep receiving an error when i try to log-in the game, already tried to reboot, reinstall the game and steam but without success. This started today after a steam update. Just with New World other games are fine. 😓

  • GZ_Cozaa Cozaa 🌹 (@GZ_Cozaa) reported

    VERY FUN I cant launch @playnewworld because it comes up with an unrecoverable error saying steam must be running and singed in to launch the game even tho i'm signed in and launcher is up

  • wado1 Luther_Yungblood (@wado1) reported

    @Burnatoast @theywantthenick @playnewworld And then I got a EAC Index error smh. **** it.

  • randomlyjme Jamie (@randomlyjme) reported

    @playnewworld @Steam After the latest Steam update tons of people are no longer able to get in to New World. Please fix. 🥺

  • Operator_Yankee Operator Yankee (@Operator_Yankee) reported

    @playnewworld fix your anti cheat, no one can log in right now... we're getting Steamclinent64.dll being flagged by the anti cheat

  • JubyJams Juby (@JubyJams) reported

    @playnewworld getting a untrusted steamclient64.dll error when launching. Please help!

  • codynewb2015 Cody Newberry (@codynewb2015) reported

    @Mamagrainn @playnewworld @SerMedieval I was just about to buy a house and my pc blue screens and I get the same error

  • kylesonnabend kyle (@kylesonnabend) reported

    @playnewworld You guys have a huge issue right now tons of people can't connect. There is an error that says you need steam running when it already is. Then people use remedies to that issue and they can't connect to the server. PLEASE FIX!

  • dice90 Alan Dice (@dice90) reported

    @Burnatoast @theywantthenick @playnewworld sigh. I'm getting a different error lol

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