New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SenseiSteeltail Revenant Kitsune (@SenseiSteeltail) reported

    @playnewworld My agenda is to hope you all don't push the game back yet again. Game is beautiful and I've only encountered a handful of small bugs.. basically nothing that should take major work to fix.

  • KookasKukko tuukka (@KookasKukko) reported

    @MarekLanger12 @playnewworld i had pretty much no bugs or issues game sure needs some polishing but its looking good

  • kloudus Kloudus (@kloudus) reported

    @ZekeGamerz @playnewworld I don’t think it should make them feel bad, but they could learn from some of it for sure. Maybe even fix a few minor things after release. Everything I saw looked dandy 🥸

  • MarekLanger12 Marek Langer (@MarekLanger12) reported

    @playnewworld How is open beta worse then closed beta? Servers are lagging so much, also a ton of new bugs. It is really a disappointment tbh. Hopefully you can fix this before the release. (Server: Fae)

  • linaori_lynn Lynn (@linaori_lynn) reported

    @rdevil44 @VashurinM @playnewworld I read that they are aware of the performance issues, so who knows if it'll be fixed. They did fix a bunch of issues in a short amount of time between closed and open

  • MaegrenOfWithy Lilian Mae Ball (@MaegrenOfWithy) reported

    @playnewworld please do not delay launch again. Companies are getting organised and people are making rl plans booking holidays clearing schedules. Whatever the issues (yes, audio glitch) we know them you know them and you'll fix them. It's good enough now lets go

  • ZekeGamerz Zeke (@ZekeGamerz) reported

    @Synth_Gaming89 @playnewworld If its an issue for some and not for others then thats not a critical issue. Yes it needs fixed. Yes they can do it in the next 2 weeks. No the game does not need a delay to do so. The game is completely fine besides for some people stating they are lagging. Can be fixed easy.

  • toljar toljar (@toljar) reported

    @playnewworld Hey can ya'll explain how to use the guild management system, or is it broken? I cannot assign permissions to other ranks. You click the check mark, and it shows you made a change... but nothing saves.

  • pats401Fan 6xchampsPATS (@pats401Fan) reported

    @ZekeGamerz @playnewworld How is that fair when there is so many others experiencing issues

  • xSHIMRAx xSHIMRAx (@xSHIMRAx) reported

    Ok so I’ll say it, the people whining about the open BETA of @playnewworld saying it’s to buggy etc..ITS A BETA NOT THE FULL RELEASE! Quit crying and play the beta and leave FEEDBACK so they know what to fix. ALSO this beta was to test servers, bugs, etc. QUIT ACTING SO ENTITLED!

  • marcolas1994 masv (@marcolas1994) reported

    @MarekLanger12 @playnewworld to be honest i feel the the same. looks like they waste 1 month to nerf a lot of stuff's and keep the bugs in game. still a good game and i hope they can fix it in time

  • VImmortalis VexImmortalis (@VImmortalis) reported

    @ZoeLinda_ @playnewworld "You need thicker skin so I don't have to address my issues with being wilfuly ignorant"

  • lloydcars Lloyd Williams (@lloydcars) reported

    @playnewworld Got to Level 25 and did the first Expedition it was a blast looking forward to some QOL updates and the audio bug fix mainly but looking forward to release :)

  • henry7310 henry73 (@henry7310) reported

    @ZekeGamerz @playnewworld So you know most players Zeke? 90% in fact? If I take a small sampling of people I know who are testing the game, about 10 of the 20 are having serious issues. That’s 50%. But since you know ALL players, we will go with your 90%

  • DeeSportsGaming DeeSportsGaming (@DeeSportsGaming) reported

    @playnewworld not sure if you’ll ever see this but some simple QoL for Companies: - Company Treasury Log (to see who has donated what) - Company message of the day fix (won’t let you type) - Company Crests (please bring back letters) Appreciate all you do, love DSG 🧡

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