New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • whenifacedeath John Wrevolta and Seven (@whenifacedeath) reported

    @playnewworld Hey ags will you please fix your game. I really love playing it, but all the glitches are just adding up. Like trophies. I never wanted to go into furniture. but now, since my friend can't trade me a trophy I have to make my own, or go without. I know you're trying.. but come on.

  • Shamrockburrows Johnathon Burrows (@Shamrockburrows) reported

    Just curious have you guys at @playnewworld fixed the issue where ebonscale and a couple others are able to actually do a war cause my company is small and took a long time to flag and wasted a lot of time in the process

  • Kitana_Kombat ☆🦖🦕★Darth Kitana☆🦖🦕★ (@Kitana_Kombat) reported

    @playnewworld Can u fix the musket exploits pls for the love of god it's ruining opr .

  • AyyRPG Andrew Hicks (@AyyRPG) reported

    @missenvy @Batchild27 @playnewworld Don’t feel bad, I don’t think it’s a you problem, I believe that it’s a server connection thing

  • GoldenN0te GoldenNote (@GoldenN0te) reported

    @playnewworld what is with this lag? ya'll drop a patch and there goes the servers?

  • Anthrage Michael Simonson (@Anthrage) reported

    @SerMedieval One of the reasons I decided to play @playnewworld after all, despite the massive change in direction during aloha, was because I was tired of all the bugs & issues in the MMO I was playing at the time. I wanted the quality of product I thought Amazon would produce. Not so much.

  • BingLoisaga Bing Loisaga (@BingLoisaga) reported

    @playnewworld Can you fix logging the Dryad beasts?

  • Maven Clint Evans (@Maven) reported

    @Gothalion @playnewworld I feel like there's approx 1-3 hours when I am happy with a fix before some new problem pops up. I might be insane to keep playing...ugh. I love it still lmfao

  • zswain Zach Swain (@zswain) reported

    @playnewworld @amazon PLEASE fix your game

  • ChadTheIronman Chad, The Ironman (@ChadTheIronman) reported

    @playnewworld I just got lag detected, and then kicked, and now it says the world is under maintenance, any insights?

  • R3LOADGAMINGG R3LOAD (@R3LOADGAMINGG) reported

    @playnewworld y’all going to fix that lag in wars??? Asking for a friend…

  • JMCasany José Mª Casany (@JMCasany) reported

    @playnewworld customer service promise pulotu up before 21:00... well it isn’t

  • Tappers2k Si Tapley (@Tappers2k) reported

    @playnewworld The lag in 50v50 war is unacceptable...

  • MlcLucian Lucian.M (@MlcLucian) reported

    @playnewworld There are so so many issues that need your attention immediately, when that will happen? When can we farm elemental animals again? When can we trade furnishing? When chests get fixed?

  • jamierobinson41 jamie robinson (@jamierobinson41) reported

    @ItsJoseOle @playnewworld might be funny if that was the only place it's happening, the more they try to fix the more that breaks it seems.

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