New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ElJaffoGuzman David. (@ElJaffoGuzman) reported

    @playnewworld can you fix the brute spawn bug thanks <3

  • justiceTX3 The One (@justiceTX3) reported

    @playnewworld Fix your end game. We’re getting bored.

  • HugoLapointe8 Hugo Lapointe (@HugoLapointe8) reported

    @NVIDIAGFN @playnewworld I'm having trouble lunching South Park: Fratured but whole (epic version), there's a glitch preventing the game from lunching properly..please fix this!

  • Doktarok Doktarok (@Doktarok) reported

    @MassivelyOP @playnewworld I don't have any lag & am actively praying for a PvP server. Sweet baby Jezus help muh!

  • _C0TY_ Coty Auld (@_C0TY_) reported

    @playnewworld How do you manage to say you're going to fix bugs with a patch, dont actually fix anything, and then just create more bugs? Said the Trading Post would be fixed and players would receive missing gold today and neither of that has happened....

  • KriticPanda KriticPanda (@KriticPanda) reported

    @playnewworld Hey New World can you fix the goddam stupid respawn on mobs, clearing an entire area to get an elite and all spawn back in less then a minute is NOT ok.

  • Cosmo3001 Chris mortensen (@Cosmo3001) reported

    @playnewworld Can we get a New world Twitter, that only handle patch info and bug related stuff, so we don't have to see this ad for a broken game that need more fixes then more people to break the game even more?

  • Dennishenrikss2 Dennis henriksson (@Dennishenrikss2) reported

    @playnewworld this dev team appears clueless the millions of bugs in their ****** game, its very hard to have fun when half the content is broken or not available

  • TheOnlyFronk Fronk - Đ (@TheOnlyFronk) reported

    @playnewworld Please fix the ground area casting spells. They are broken since the patch. Pillar of Fire and Ice Storm both dont hit 99% of the time when enemies are well within the circle. Ice Storm is especially broken as it works 0% of the time. Pillar mostly never works.

  • JudgedrudgeLive Judge (@JudgedrudgeLive) reported

    @YesseYeetman @JustKillCam @playnewworld Jesus. I was referring to them seeing no one playing so they would fix their game.

  • GNARK1LL420 George (@GNARK1LL420) reported

    Sorry but @playnewworld your PvP is garbage just like other MMOs especially if you don't use the meta OP broken setups

  • nottodobro living in England. (@nottodobro) reported

    @playnewworld FIX YOU ******* GAME! MOBS WITH LESS THAN 20S OFF RESPAWN? GO TO HELL YOU BUNCH OF STUPIDS! NEVER MADE A GAME BEFORE? WHAT HORRIBLE DESIGN

  • ConservativeRK David (@ConservativeRK) reported

    @dawGen_ @playnewworld And now the dedicated healing left-hand tree is broken for dedicated healers. Healing is now boring and we're hardly needed except as a downtime just-put-the-circle-here-and-shut-up filler. No one is bothering about controlling the mobs anymore, it's all chaos. Reverse 1.0.4.

  • Morris_c0de_ Morris_c0de (@Morris_c0de_) reported

    @2Trixyy @ConquerorKairon @playnewworld If you've read any posts on the New World Twitter, it's a thousand people all asking the same five questions. Problems that may or may not be getting fixed, but regardless, New World has acknowledged them and there's no point in responding to every user asking the same question.

  • Utkuickoll UtkuIckol (@Utkuickoll) reported

    @playnewworld Why would you allow server transfer to server which is already crowded! Server queues are back! Bugs and lag issues are understandable and I see you guys are working on it but waiting queue is disgusting.. Increase the cap of servers and stop transfers to specific servers please!

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