New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TENTHisle Ryan (@TENTHisle) reported

    @Games4Kickz @playnewworld Seems like there is an issue with the queues...I joined 100 player queue yesterday and when it went to load it was over 300. Weird.

  • Raydenn_ 🦖Rayden (@Raydenn_) reported

    Another 1200+ queue error code at 120 :/ two hours down the drain @playnewworld let me play

  • sidkskdnd Niels (@sidkskdnd) reported

    @astynax777 @playnewworld But still, you are waiting on players to disconnect. So if it's near dinner time, you will move faster in the queue, as more players are disconnecting at this specific time of the day.

  • Conwolv Killgore (@Conwolv) reported

    @penguin_vl @playnewworld You realize that the issue has been resolved right? You're literally whining and complaining about a 1 day launch issue. If you picked up the game and went to make a character, you'd be playing within minutes.

  • PayedTags PayedTags (@PayedTags) reported

    @EarlDwy @playnewworld Yes while it does make sense, from their side, since it's not their fault some people disconnect because of poor internet quality, they will prioritize stuff that happens because of them, if you get what i mean

  • Ander_Baron Ander Barón (@Ander_Baron) reported

    @80sGamerAndSon @playnewworld Yeah, I know, but the thing is, it's no use if we are constantly dealing with login queues of over a thousand people. We need more servers so that we can coordinate and migrate to a low population world, the quicker the better.

  • Andrewasgone Andre (@Andrewasgone) reported

    @playnewworld I am stuck in a queue for "waiting for starting area" with only 20 people while there is 1000+ in the regular queue. Why can I not connect to the actual queue? I don't mind waiting just please resolve this issue. Already played alot on my character, don't want to make a new one

  • 13kar Kar (@13kar) reported

    @Squeamish_Vamp @HackmanWow @playnewworld I'm affraid that error message is new to me :(

  • iamSotosan Soto (@iamSotosan) reported

    @playnewworld The "Something to Prove" quest is absolute trash. Please fix the spawn rate or something

  • Orichlol Orich (@Orichlol) reported

    @Ms1Fr_ @playnewworld They were just so ill prepared for this launch. They won’t be able to fix this problem without quadrupling servers. Game will be dead in 3 months.

  • JoyboyMiller JoyBoy Miller (@JoyboyMiller) reported

    @playnewworld Add a chance to have 2/3 characters for server please (after fix queue) ty !

  • addect7 Addect (@addect7) reported

    @playnewworld can we get a fix on EU, "failed to join Queue" and other errors that takes me back in Queue, can we get higher capacity servers ? 2k as i heard isn't enough, I played this game only for one reason, population can we get better servers

  • RichieWaynee Richie (@RichieWaynee) reported

    Yooo @playnewworld fix these damn Q times I just wanna play man

  • Fi_sh_y Vick (@Fi_sh_y) reported

    @playnewworld y’all need to fix overseer Zane he takes for ever to spawn in then gets killed instantly

  • VSI_Gaming Virtual Soldiers Inc 🪖 (@VSI_Gaming) reported

    @playnewworld wait all afternoon In que to get to que 1 and can't connect so back to 1500 que fix the ****** servers u broke *** mfers!

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