New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nîmes, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Porth, Wales | 1 |
| Aßlar, Hessen | 1 |
| Annaberg-Buchholz, Saxony | 1 |
| Vagney, ACAL | 1 |
| Beckum, NRW | 1 |
| Cergy, Île-de-France | 1 |
| Sydney, NSW | 1 |
| Oldenburg, Lower Saxony | 1 |
| Linz, Oberösterreich | 1 |
| Bermuda Dunes, CA | 1 |
| Pelotas, RS | 1 |
| Thornton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shurareki
(@Shurareki) reported
@playnewworld game needs a lot of work. No grace period for being kicked is horrible. I have a bug where I log in and cannot move then disconnect and have to wait all over again. Please fix the no grace period at least
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RxzoR
(@TheRxzoR) reported
@playnewworld can you plz fix your ******* game LOL random people getting crashes out of knowhere when we discover a bug and then puts us back into q of 3k+ people which will take hours for us to get back into the game like make it so if you dc you have 5min to rejoin or someshit
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Ryan
(@TENTHisle) reported
@Games4Kickz @playnewworld Seems like there is an issue with the queues...I joined 100 player queue yesterday and when it went to load it was over 300. Weird.
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Killgore
(@Conwolv) reported
@penguin_vl @playnewworld You realize that the issue has been resolved right? You're literally whining and complaining about a 1 day launch issue. If you picked up the game and went to make a character, you'd be playing within minutes.
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Ander Barón
(@Ander_Baron) reported
@80sGamerAndSon @playnewworld Yeah, I know, but the thing is, it's no use if we are constantly dealing with login queues of over a thousand people. We need more servers so that we can coordinate and migrate to a low population world, the quicker the better.
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Hollis Laing
(@HollisLaing1) reported
@playnewworld I am having issues on East Server- Calganor. It could just be my game and I refuse to sit in 1600 player que but Mobs and players are going invisible, and also when I farm a resource it doesnt dissapear.
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Drew
(@drewbarclay) reported
@playnewworld I should not need to wait till 2am to play on the EU servers.. Please fix the queues!
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Virtual Soldiers Inc 🪖
(@VSI_Gaming) reported
@playnewworld wait all afternoon In que to get to que 1 and can't connect so back to 1500 que fix the ****** servers u broke *** mfers!
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JoyBoy Miller
(@JoyboyMiller) reported
@playnewworld Add a chance to have 2/3 characters for server please (after fix queue) ty !
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Orich
(@Orichlol) reported
@Ms1Fr_ @playnewworld They were just so ill prepared for this launch. They won’t be able to fix this problem without quadrupling servers. Game will be dead in 3 months.
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Ali Saleh
(@AliSaleh97) reported
@Bludgen @playnewworld I find it kind of strange when a company like Amazon has server problems, when Amazon has one the biggest servers in the world.
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Basem Al Awad
(@Iam_Basem) reported
Apparently streamers in game companies tend to mass report players who points the obvious about them caping cities in the first hour to maximize the tax and **** or if you have an uprising guild you will get mass reported as well the system is broken #NewWorldMMO @playnewworld
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Vick
(@Fi_sh_y) reported
@playnewworld y’all need to fix overseer Zane he takes for ever to spawn in then gets killed instantly
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Cringey Dad Gaming (Dom Wolf)
(@CringeyDad) reported
@oldmanbarny @playnewworld What about my progress of that character? Time wasted! Also, nothing to stop the other servers from falling foul to the same issue. Server swapping is something that should have been in the game already.
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PayedTags
(@PayedTags) reported
@EarlDwy @playnewworld Yes while it does make sense, from their side, since it's not their fault some people disconnect because of poor internet quality, they will prioritize stuff that happens because of them, if you get what i mean