New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • blusvekia Kendra Mitchell (@blusvekia) reported

    @playnewworld I hope you fix the t4 and t5 azoth staff while y'all are at it. Not being able to close 55+portals sucks so bad! Fix it too please.

  • mistersalisbury Heepopotamus (@mistersalisbury) reported

    @playnewworld Spawn rates of enemies in certain areas are way too high. Great Axe “Reap” ability has its damage bugged. Server completely lagged out 2-3 times yesterday. Awful lag. Need to fix fast travel while there’s a war ongoing… no need to have it finish casting and telling us “no”.

  • Brett_J_Wolfe Badwolfe (@Brett_J_Wolfe) reported

    @SycosisYT @playnewworld I'd hardly call fixing petting Barkimedes a priority game fix when the compass is broken, the tier 5 Azoth Staff is broken, the high level corruption portals are broken....

  • Rexxnation1 Rexxnation (@Rexxnation1) reported

    @playnewworld Maybe instead of focusing on bringing players into the game, you fix the game itself first. War on Takamagahara is unplayable due to AOE exploits, fix this before bringing people from other servers war is half the reason everyone plays new world.

  • Nathan91522375 Nathan (@Nathan91522375) reported

    @playnewworld Where is the level 65 corruption portal fix????

  • DestinySimulant Destiny (@DestinySimulant) reported

    @playnewworld Are you fixing your customer service as well? I sent an appeal in for my “Abusive Behavior” ban and never received a reply as to why I was banned or a simple “sorry your ban appeal was denied”. How do I file complaint against your CS team?

  • RiicK_SEP Japa (@RiicK_SEP) reported

    @playnewworld Why don't fix the Quillbark's drop?

  • FracGuy Ayrton Fracaro (@FracGuy) reported

    @shepard_gray @geovortex1 @playnewworld He has one point on the level 60 content part... Most of it is currently broken (Tier 5 Azoth Staff not working, cant close 65 portals so you cant farm for materials for dungeon keys, devs have not even said anything about this), Malevolence not spawning...and so on...

  • WolvedarkPrime Alsus (@WolvedarkPrime) reported

    @playnewworld still downtime? i can't login yet.

  • Zoveria1 Zoveria (@Zoveria1) reported

    @DevNFPS @SilvaMandy1 @playnewworld My issue is mainly with mobs running so far after you, when im well away from their spawn point. Im a healer, I can take on 3 mobs at best but any more & my spell casting gets interrupted when I try to heal myself. I try to find other players in zones but there was nobody around

  • Stormhold7 Stormhold (@Stormhold7) reported

    @PPAREUS @Catson7772 @playnewworld Just make charcoal of Wyrdwood Problem is not the prices, but how many T1 materials You need to make one T3-T5

  • BasicBit2 BasicBit (@BasicBit2) reported

    @playnewworld you guys really should consider letting us transfer cross region. A lot of friends were just trying to play on a server because of all the queue crazyness and still won't be able to play together because of the region limitation. if names worldwide, i see no issue.

  • ringdingdingo Rhianna, Moon Dancer (@ringdingdingo) reported

    @Alleb40364748 @playnewworld It's 9pm for my area, and even then they did not take the servers down at that time, despite the warning bar clearly being displayed at the bottom of the screen and servers in other regions all being down. Communication is terrible.

  • Zoveria1 Zoveria (@Zoveria1) reported

    @DevNFPS @SilvaMandy1 @playnewworld Another issue is when I try to outrun a mob if there's too many of them, and i stop running and they hit me several times, but then they retreat as soon as I start attacking them and they've chased me well outside of their zone. If that makes any sense to you. Its frustrating

  • z_music_lover Izaiah (@z_music_lover) reported

    @RicoFromNY @irakli_Zz @playnewworld I have the same cpu and have never had an issue in busy towns.

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