New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ACTIVEcold
(@ActivEcold) reported
@playnewworld we need more server's this is ridiculous the EU servers are so flooded no one can login. and that's not even knowing what's going on in the rest
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GoodGuyChris1
(@GoodGuyChris1) reported
@playnewworld this is bull **** having a bug where i cannot craft anything in town after making it to lv 13 and having to relog and sitting here for 2 hrs watching paint dry waiting for 550 que to SLOWLY reduce. but at least its not a 10k que i guess FIX UR GAME
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ziune
(@ZiuneTTV) reported
another 3 hours!!! in the queue. error right before i am in srsly? @playnewworld
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WRX 🖤 𝕿𝖆𝖑𝖊𝖓𝖙𝖘𝖈𝖍𝖒𝖎𝖊𝖉𝖊
(@WolfRefleXxx) reported
@playnewworld When servers crash are the characters lost?
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Meowxxi
(@IMoxxi) reported
@playnewworld I get that there are an overwhelming amount of people trying to get in and very understandable but its frustrating to wait an hour and be nr 200 and then get an error code and now Im 1495. And it just failed again.
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Glitch09UK
(@Glitch09UK) reported
@playnewworld It is totally unacceptable a company like Amazon Games have this server issues after all the beta tests and supposed server tests! I appreciate the efforts of the team but the big man that does the decisions is unfit for purpose! Not impressed at all!
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Karen
(@karengamerlife) reported
@playnewworld I tried to create a character on eu central, ended up with a server error, created a second character on a different server, same story. It now says I have 2 characters, I can’t see them or select them and it won’t let me create a new one because I have reached a maximum of 2!
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Henderson
(@wtfishenderson) reported
@playnewworld Why did I sit in a queue for almost 3 hours, then once i get to position 100. It boots me out for login failed and i have to requeue and stick me at the back of the line...
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David Le Poidevin
(@Digit9467G) reported
@playnewworld Aware of login queues? are you aware that after waiting for an hour to go from 728 to 220, we get the mm_loginservices_internalServerErrorException error just to requeue and be placed 1335 in line?
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Craig Twining
(@CraigTwining1) reported
@donut1256 @DaMetaEX @playnewworld Yes, I won’t be buying in game currency. But still, you cannot argue that it’s ok to have hours of waiting because of the price and launch issues. Makes no sense.
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stephen keenan
(@stephenkeenan7) reported
@playnewworld is the EU SERVERS DOWN?
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Adem
(@AdemRM_) reported
2 hours in queue just for the game to tell me there was a problem please try again when i was 7th in queue… nice game. Steam counts 2 hours playing time which was 2 hours in queue #PlayNewWorld
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Lewis Macey
(@NokorUK) reported
@playnewworld Queued from 764 or so down to 289, and got thrown out the queue with an error. I'm now 1309. This is ridiculous, how no-one else got chucked out. Evening ruined.
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Zanji
(@ZanjiOfficial) reported
@playnewworld thanks, for letting me a paying custommer sit for 3 ******* HOURS in que. To then just kick me off. Fix your ******* ****.
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Toki 🏴
(@TokiBuni) reported
@playnewworld I got in after 2 hours of waiting and seen 90% of players jumping and running into walls (not playing but keeping their space in the game) while I get it.. I also think this may be part of the problem. Signed out after lunch break and I've been getting a connection error since👎