New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nîmes, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Porth, Wales | 1 |
| Aßlar, Hessen | 1 |
| Annaberg-Buchholz, Saxony | 1 |
| Vagney, ACAL | 1 |
| Beckum, NRW | 1 |
| Cergy, Île-de-France | 1 |
| Sydney, NSW | 1 |
| Oldenburg, Lower Saxony | 1 |
| Linz, Oberösterreich | 1 |
| Bermuda Dunes, CA | 1 |
| Pelotas, RS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Quinzy77
(@Quinzy77) reported
@playnewworld How about increase cap on servers instead of making more? I get there should be a queue for first timers so they don't crash all on starter beaches but 4-5k would be so much better
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alex kozaczka
(@kleryk123) reported
@playnewworld Stlll que 5000 people to join PL SERVER AND MORE we need more servers :( i can only login night :( or 2:00 when people sleep ;D
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Oliver
(@ElectusMusic) reported
@Mt2Andres @playnewworld When i get the error message i just click ''OK'' and nothing else. No refresh, not play after. Just wait a little bit and it should put you back into the que position you where in.
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Number Six
(@NumberS49016365) reported
@playnewworld Here's an idea - boot all the US players of the EU servers so that people who PAID YOU MONEY can login before they have to go to bed.
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🎮Andreas Moberg🇸🇪
(@AddeMoberg) reported
@playnewworld and no, its not my internet, several other users are getting the same error since yesterday
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Ódyssey
(@OdysseyCS) reported
@playnewworld can u please fix ur ******* servers ??? I’m sitting here for 7 hours always getting to 60 or some and boom error or I just sit here and nothing happens. Let me play the ******* game…
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Oliver
(@ElectusMusic) reported
@AchilleHenriqu3 @playnewworld So I kinda found a fix for this. When you get an error message. Just click ''Ok'' and nothing else after that. Don't refresh or click Play. It should automaticly put you back into the que in the spot you where in. Hopefully this helps a little atleast
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Mohammad Alzeer
(@Malzeer97) reported
@playnewworld Can you please fix the queueing thing they take too long
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Dustin
(@Wolf6_Actual) reported
@Mnunzi @playnewworld I think you're the exception here lots of people even when they got to the end of the queue it had a log in issue and it sent them back to queue.
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Oliver
(@ElectusMusic) reported
@Jp_quadryceps @playnewworld @PlaynewworldFR So I kinda found a fix for this. When you get an error message. Just hit ''OK'' and don't touch anything after. Give it a second, don't click on play or refresh and you should get your spot in que back automaticly. Hope this helps. it works for me atleast
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Denpa
(@TJust12) reported
@_TerrorInc @griddark @playnewworld Its a good point, From how I would expect each world is on a container(they call it a bucket) on the server which hosts it. There should be no issue with adding another container (World) if resources allow as they are independent. obv there is a reason, but wondering what it is.
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Jackal
(@RagingJackal) reported
@playnewworld **** you. Looking at 2-4 hr queues go and **** yourselves. You put the blinders on and you're ******* the playerbase. You're ignoring us and letting these issues perpetuate. You're going to kill the goddamn game before it gets its ******* fett under it
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ByNick
(@ByNickff) reported
@pushhh69 @playnewworld How did your gpu crash?
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Jackal
(@RagingJackal) reported
@playnewworld **** you. Looking at 2-4 hr queues go and **** yourselves. You put the blinders on and you're ******* the playerbase. You're ignoring us and letting these issues perpetuate. You're going to kill the goddamn game before it gets its ******* legs under it
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Matt 'Chonnker' M
(@Chonnker) reported
@playnewworld Can you finally increase the servers in EU, all servers have 1500+ queue... Its a bit of a pisstake after the first day being the exact same issue...
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