New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • tyllyn tyllyn (@tyllyn) reported

    @playnewworld Fix the servers please :(

  • ItsSABER_ SABER (@ItsSABER_) reported

    @Lyrcmck @playnewworld They have already taking multiple steps to lowering queue times and increased a few servers capacity a little bit there is no reason for them to go crazy solving a problem that will naturally be fixed in a week

  • GamersB0D GamersBoD (@GamersB0D) reported

    @playnewworld GPU issues.. are you and the GPU manufacturers going to sit and talk to find out what’s causing so many issues?

  • KJaggerX Kip (@KJaggerX) reported

    @SWE_Motorizer @playnewworld I had no problems on beta with 3 people playing on my internet. I alone can’t get on at home now. Glad I can play at work

  • nick60073501 lscamaro02 (@nick60073501) reported

    @playnewworld fix graphics card bricking??

  • CrimsonEther Crimson_Ether (@CrimsonEther) reported

    @playnewworld Fix Reap please, I miss using my Greataxe 😭

  • VileySerpa Viley (@VileySerpa) reported

    @playnewworld What about the dungeons DE-sync/lag? We're with this bug for a entire week right now, for A LOT of servers (EU, SA, US). Please address it ASAP.

  • SacrificedYou SacrificedYou (@SacrificedYou) reported

    @playnewworld Ppl afk are not your problem

  • SWE_Motorizer SWE_Motorizer (@SWE_Motorizer) reported

    @playnewworld Nice! Still nothing on Lag Detected though...

  • Fulosophyy Fulo - Owner (@Fulosophyy) reported

    @PapaPulse @playnewworld How is amrine bugged? I've run amrine about 30+ times. Never once had an issue, nor anyone in chat talking about? Also on the most populated server in the game NA East Valhalla?

  • volhov_velez Volhov Velez (@volhov_velez) reported

    @playnewworld when are we getting the free world move? so i can play with my friends since we all had to split because of the server issues

  • oElementz Elementz (@oElementz) reported

    @Nhoxuz @playnewworld For sure there's lots that could be a bit better or could use some polish but for the price and what you get I have zero issues with the game. Most of the criticism seems blown out of proportion when the issues are very minor.

  • Irisht333 Karl Thiele (@Irisht333) reported

    @Olathural @J__Ducks @playnewworld Was just in. Lag detected got kicked now saying under maintenance.

  • GamingWWood Wood (@GamingWWood) reported

    @playnewworld Only problem is there are people still in game as you are doing maintenance...? But my game shows I can't enter que. Can you not force kick everyone to start maintenance?

  • ItsSABER_ SABER (@ItsSABER_) reported

    @PapaPulse @playnewworld Have not heard of this being a problem… so I would not say half of servers that would be hundreds of servers and half a million players maybe a server or two and they will likely nsturallly fix with this patch your server probably needed a restart

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