New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Puctius Razvan Andrei (@Puctius) reported

    @Lurt0411Fifa @JasonSorrell6 @playnewworld Na bro, it's their fault. AGS has major bugs or exploits in every ******* update, hotfix or everything. I've never seen a game so broken in my life, it's insane. Instead of fixing they just **** up the game more. This game with a decent dev team would have been huge.

  • CarlDav12598461 Loska (@CarlDav12598461) reported

    @alialperb @playnewworld But not dead! My server is popping each day. Yes issues have happened but to say this game is dead isn’t true. Dead for you! Personally sure not everyone.

  • TreaBeardGaming TreaBeardGaming 🏳️‍🌈👬👭🧑‍🤝‍🧑 (@TreaBeardGaming) reported

    Wonderful yet patch with the Trade Post disabled in New World.... What is happening over there in AGS? Obviously they can pump out Cosmetic Skins/weapons/tools etc... but why do we have to suffer broken gameplay cause of their updates?! #NewWorldMMO @playnewworld @JeffBezos

  • UDDUundDUSS der Kare Bubo (@UDDUundDUSS) reported

    @IBM maybe get in contact with the folks @playnewworld theyve been struggling with dev-errors

  • Mentalmackem Gary Hunter (@Mentalmackem) reported

    @playnewworld OK, so explain why it keeps happening?, this is becoming a weekly occurrence. When is someone at AGS going to have the spine to admit your incompetence at making games is what the issue is?

  • 1111anthony1111 Anthony (@1111anthony1111) reported

    @playnewworld I swear, the trading station has been more disabled than enabled in the last 2 weeks. You have tried 2 patches to open-world pvp & war lag but guess what it's still there. For the love of god please just test your **** before putting it live! :)

  • frighters88 An Individual (@frighters88) reported

    @playnewworld I would think with the much lightened server load these problems would be easy to address.

  • Original182 Peter Wong (@Original182) reported

    @playnewworld New World, all games have bugs and that's understandable, but this simple programming error really shouldn't even happen. I really hope this is the last time such a simple mistake is done, and that there will be safeguards against it.

  • ShinnyoThuris Shinnyo (@ShinnyoThuris) reported

    @Original182 @playnewworld That's a good take. If they simply tested the automatic refund, they would've noticed the problem. Bugs happens, duplication happens, but NW is the only game that condensate every bugs in a MMO lifetime, but in a single month.

  • raydog97 𝕽𝖆𝖞𝖉𝖊𝖓 𝕽𝖊𝖌𝖆𝖑𝖆𝖉𝖔 (@raydog97) reported

    @playnewworld Can y’all please fix the Port Failure errors it’s very annoying

  • Ophnex2 Ophnex (@Ophnex2) reported

    @playnewworld people shitting on the game saying that its bad should take a chill pill and really take a break for one day will the servers are down. Even WOW had 24H maintenance issues, nothing special.

  • UDDUundDUSS der Kare Bubo (@UDDUundDUSS) reported

    @Lurt0411Fifa @JasonSorrell6 @playnewworld ofc the abusers are also at fault here but srsly, go read up on the topic. it is absolute BS what AGS is pulling here. every update breaks more than it fixes, basically every mechanic is either flawed or broken. this game is lost, sadly. imagine what could've been

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld why in game only one rare material void ore and other professions are worthless and cheap, fix EU server Harmonia every weekends and evenings 500ms + ping

  • Novindus1995 Novindus (@Novindus1995) reported

    @playnewworld Well, thanks to this error I lost a lot of materials which I earned the legit way after weeks of getting absolutely nothing to thanks to rng, I understand that these things happen etc etc but it is infuriating to be screwed once again for playing legit.

  • Evanorgan91 Evan (@Evanorgan91) reported

    @playnewworld your forums are SOO confusing I legit can’t post anything and contact anyone about my issue like legit what kind of big game has this kind of poor support….

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