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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • xBsquared
    Bacher (@xBsquared) reported

    @playnewworld My favorite part today is that I got disconnected at 1:30pm from my server and I've been waiting 5 hours as position 1 in queue just so the queue can tell me login failed retry now can I get some support or someone fix this bug?

  • CrawEdits
    Craw (@CrawEdits) reported

    @That_NoobGuy @getvindictive @playnewworld That's what I've heard, but I made a char on a 0 queue server and I tried to login and there was a 740 player wait lmao and now I just can't play that character

  • AEon_27
    AEon_27 (@AEon_27) reported

    Hi @playnewworld, I wanna start of saying ily & have put about 80h in a game & enjoy it very much. But you giving me a 23h ban & giving me a chance to dispute it & its been over 14h now with no response, is not right. I get you got a lot to deal with with server issues &

  • Providerof_Arts
    Punkimere (@Providerof_Arts) reported

    @playnewworld dang it's like the queue is a huge problem maybe you guys should fix that

  • eemotipE
    🅴🅿🅸🆃🅾🅼🅴 (@eemotipE) reported

    @playnewworld The game has been amazing so far wish I could of been a content creator. I had a question on the navigation HUD if anyone else have been having problems with marked/pinned locations not showing up especially trade skill trackers they jus stop after playing for awhile

  • Wildguns84
    Wildguns (@Wildguns84) reported

    @GraafDallmayr @playnewworld I read that this is a known server issue. Not much you can do on your side.

  • BrinsleyFergus1
    Brinsley Ferguson (@BrinsleyFergus1) reported

    @playnewworld You don't want to just fix that problem where we can't actually play with all our friends because your servers don't talk to each other?

  • ugly_jimmy
    Ugly Jimmy (@ugly_jimmy) reported

    @playnewworld server balibarbi is broken. crashed in game now stuck in queue position that doesnt move and cant get in (its position #2 for 20 mins now through 2 reconnects)

  • xKostah
    alyeska (@xKostah) reported

    @playnewworld fix your game its annoying waiting in a queue of 800, wasted my money honestly a unfinished game

  • saifrkk
    SRK (@saifrkk) reported

    @playnewworld When will u guys fix the “cant create character in this server” issue

  • Zaccharyo
    Zacc (@Zaccharyo) reported

    @playnewworld I have the solution to the queue problems! Add an Asia server;) also ban those wallrunners-_-

  • MichaelBarbourx
    Michael Barbour (@MichaelBarbourx) reported

    @saifrkk @playnewworld I dont think thats an issue. I think they have stopped character creation on high population servers.

  • cyclopsnerd
    hoffman's s*gar baby (@cyclopsnerd) reported

    @playnewworld Y'all going to fix your automated ban system any time soon? Got people on my server abusing reports to get an advantage before a war. Not a good look.

  • MagnifiGames
    mag (@MagnifiGames) reported

    @playnewworld I cant join my server anymore. I get an error. new world could not connect to server login has expired status -120

  • Keltheus020
    keltheus (@Keltheus020) reported

    @ZatharoZ @playnewworld I have 0 problems with queues. Just the occasional 126 people queue but thats it. Maybe pick a server that has lol population works

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