New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • _HEADRUSH HEADRUSH (@_HEADRUSH) reported

    @playnewworld hello guys just a quick one, i tried yesterday to transfer servers and then was made aware of the bug that is preventing players, something to do with the shop, which yes i had active sell orders, but cancelled them all. has this issue been fixed yet?

  • Flowen2014 Flowen (@Flowen2014) reported

    @playnewworld Do you have a plan to address the AH problem? I am missing thousands of gold from transactions completed while offline. Compensation? Not sure you expect people to cancel all auctions every time they log off...

  • ChiefSinful Sinful_Chief (@ChiefSinful) reported

    @playnewworld @playnewworld is this to fix the bug where it says u have active buy/sell orders when you don't?? I can't transfer and It's really annoying that all my friends are together without me

  • Tomas12211 Tomc1k (@Tomas12211) reported

    @playnewworld Every time your dev team tries to fix something new major bug and exploits are found. Game braking exploits lags out everyone from servers. Test team doing **** job If there is one. Stop pretending and just expect defeat. Shut down for a weak and fix the game.

  • Balmung Balmung (@Balmung) reported

    @zstedronsky0 @playnewworld It is not that simple as you think. Money alone didn't fix that problems. You can get very experienced developers, but they are only experienced in making mmorpgs, but not in working on New World. It takes weeks for these to be incorporated to even fix anything.

  • DixToken Dix (@DixToken) reported

    @bytemantv @playnewworld I love this game bit the bugs have been harsh. My friends and I are all separated due to transfers not working cause of trading post issues. As a group gamer this ailes me. :(

  • vPH0ENIXv Matthew Lindsey (@vPH0ENIXv) reported

    @no_xide @playnewworld Completely disagree. They are fixing issues as they figure it out. Remember the devs have families and lives outside of this game. If they need to take it down every day for a month then so be it

  • desirat Jorge Désirat (@desirat) reported

    @playlostark @playnewworld is broken af but there's nothing new in the market that worth my time

  • MehmetC95387987 Mehmet Can Kaya (@MehmetC95387987) reported

    @playnewworld Fix Frost Area, Pillar of Fire and Incinerate

  • Baloo_the_Bear_ Baloo (@Baloo_the_Bear_) reported

    @momentus_x3 @playnewworld Oh man. Thanks. I would have missed that. Totally didn't realize trying to get literally anyone at Amazon Games to fix this nonsense could be perceived as "tHe DeVs DoNt RuN tHiS aCcOuNt"

  • Nie34352751 Nie (@Nie34352751) reported

    @triston_bruno @playnewworld I also got banned and support service aren’t doing anything about it, so I contacted cyber_hit_01 on Instagram he successfully retrieved my account, he’s reliable.

  • BoneAlone2 Mason Pruett (@BoneAlone2) reported

    @Darren_Dawson @Sulukwe @playnewworld I mean it turned into an exploit and the chests are just the tip of the iceberg. Be quiet until you actually understand how broken this game currently is.

  • Diamattiss Diamattis (@Diamattiss) reported

    @Paradox_EP @playnewworld problem is u mute 1 other 5 appear

  • sKoZIM111 بَسّـام (@sKoZIM111) reported

    @Furious_SIDS @playnewworld I hope they fix the trade post bug fast so i cab transfer

  • Tomas12211 Tomc1k (@Tomas12211) reported

    @playnewworld Dev team tries to fix something and new major bug and exploits are found. Game braking exploits lags everyone out from servers.Test team doing terrible job If there is one.Stop pretending and just accept defeat. Shut down for a weak and fix the game. Game worked better on release

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