New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Somerandompira1 Somerandompirate (@Somerandompira1) reported

    @CometIndustries @DJ_DJ @playnewworld Not to mention player retention issues probably these same cry babies would be moaning about there bugged quest etc. In a week demanding refunds lol

  • Etharitotv Etharito (@Etharitotv) reported

    @playnewworld Please give us the Beta again atleast. As we want to learn more about the game its almost 2 months gap for it. Atleast we can check for more issues and bugs?

  • alelo Alelo 🏍️👌 (@alelo) reported

    @playnewworld if that means stuff like crash (and then no login becaus eof crash on login) after getting to first city and other similar stuff is getting fixed, i am ok with it

  • Isilrar Fabiano Mandarino Isilrar (@Isilrar) reported

    @playnewworld You guys cant fix problems in less than 2 months.. Just delay the game to december or early 2022. Better wait than another release like cyberpunk

  • SteinDerMann hiding in my thoughts (@SteinDerMann) reported

    @TehBrownie @PaulRizzo504 @playnewworld They said polish the game and fix bugs... wich is perfectly possible. They just dont want it to be to buggy on release while not having to push the release date to far back. Also most vacations can be changed and its not the studios responsibility.

  • L1NSEED L1NSEED (@L1NSEED) reported

    @playnewworld Fix the Combat! People have already covered the ins and outs of what's fundamentally wrong with the lacklustre combat. Sword and shield is by far the worst combat in any MMO I've played. If anything should be focused on. It's this! The rest can be fixed in post as they say

  • Dan48932540 Dan (@Dan48932540) reported

    @Cold96_ @playnewworld You are in the minority here. They broke your trust? They never promised you anything. A release date has never been a guarantee in the gaming world. Players found more issues then they expected. Ever play WoW? See how their fix it later philosophy has worked out for them?

  • FowlPlay_Twitch Fowl_Play (Charlie) (@FowlPlay_Twitch) reported

    @allan_law7 @playnewworld I think they need to fix this by making it so that it requires less damage to count as killing them for your quest rather than upping the spawns. Otherwise people can spam them for xp farming and loot at higher levels

  • TehBrownie вяσωηιє (@TehBrownie) reported

    @SteinDerMann @PaulRizzo504 @playnewworld In the beta test they would fix one bug & add another. What makes you think without the beta testers giving feedback is going to allow them to really test & make sure the bugs are gone. What they need to do is an Open Beta for those 31 days and make sure the bugs are fixed.

  • Bikun91185335 Bikun (@Bikun91185335) reported

    @washedaio @playnewworld It is better to have a quality game rather than a broken one.

  • Dan48932540 Dan (@Dan48932540) reported

    @Cold96_ @playnewworld Look at a company that does the opposite of the fix it later ideal. FF14 patches come out they WORK. If there was a bug it is not game destroying and it never happens again. Stormblood quest locked people out guess what they added instances to populated zones every expansion now.

  • BandidoBiscuito Billy (@BandidoBiscuito) reported

    @playnewworld Rather this than a rushed broken game which seems to be standard nowadays and weirdly accepted. This is how to do it @playnewworld kudos to the team.

  • ShinyKrug Luuk (@ShinyKrug) reported

    @FncRagon @playnewworld True but thats not my point the fact that they didnt take into account that the may need more time to fix those thing after a beta and instead set the release 3 weeks after

  • Dan48932540 Dan (@Dan48932540) reported

    @Cold96_ @playnewworld I never said 4 more weeks would fix it. I never claimed that it will work out. I said that the ideal of fix it later breaks games down and their communities. People dont want to get off work and come home to a new patch and weeks for it to get fixed.

  • GemaskerdeNL DK (@GemaskerdeNL) reported

    @playnewworld Thanks for ruining my vacation @playnewworld couldnt you fix this when you had the feedback with last years preview? now its just getting annoying, and thinking about refunding and not playing at all. dont listen to streamers they will ruin the game.....

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