New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • markuspxpx Markus, PxPx (@markuspxpx) reported

    @GLTTT69 @playnewworld it's hard, but true I wish they fix this, at least for the players that still be there

  • LuckyPaddy LuckyPaddy (@LuckyPaddy) reported

    @trouvailleq @playnewworld Please @playnewworld you have to rectify this error. Suzy has dedicated so much time on getting the in game unlocks to perform the crafts. She plays a clean game. Do the right thing.

  • M00DYZZ Mahmoud (@M00DYZZ) reported

    @playnewworld Here is also a problem , In my server we were a small community about 200 max out at 300 players everyone knew each other but like last week , a huge serge of players transferred to our server we didn't have much wars , came in max geared conquered everything (1/2)

  • blasker05 Bashmort (@blasker05) reported

    @trouvailleq @playnewworld she's never cheated were helping our main crafter so plz fix don't think its right to banned someone that doesn't cheat

  • NaheloaWoW ᑎᗩᕼEᒪOᗩ ⁽ᶜᵒᵐᵐⁱˢˢⁱᵒⁿˢ ᵒᵖᵉⁿ⁾ (@NaheloaWoW) reported

    @playnewworld You fix one thing and you break three. Now the furniture objects I make are classified as mission objects and they cannot be sold at auction. Thanks for wasting my time more.

  • DzikowskiPL Radosław Olszak (@DzikowskiPL) reported

    @playnewworld Good job with fix. You blocked the replacement of furniture and now if someone tries to hide furniture items to the storage they will lose them. I lost a few items this way... I hope you will do something with this problem.

  • EmptyLuckBox EmptyLuckBox (@EmptyLuckBox) reported

    Nothing works, literally nothing works, constant stutter, constant lag, click E to do anything and it just doesn't work :/ @playnewworld just got kicked from the store 6 times in a row, can't craft .... this is literally worse than the EU server I was on being in East US

  • DontTakeMeOn Jacob (@DontTakeMeOn) reported

    @playnewworld Taking a break from the game, it's a broken mess

  • kamoch7 Kasper MC (@kamoch7) reported

    @playnewworld Plz. Fix friendlist bug

  • applegreg123 Greg Donald (@applegreg123) reported

    @Joaa_1020 @playnewworld love the game ... expect bugs .... casual player got to lvl 30 twice so think i know what i will do going forward ... only problem is getting help with quests u need more people for but that will improve

  • DzikowskiPL Radosław Olszak (@DzikowskiPL) reported

    @playnewworld Good job with fix. You blocked the replacement of furniture and now if someone tries to hide furniture items to the storage they will lose them. I lost a few items this way...

  • chroniclace blyat chronic (@chroniclace) reported

    @doctorwavy @playnewworld Glad im not the only one. I got banned for "cheating" and my best guess is cuz i farmed for 13 hours yesterday and crafted. OR somehow i bought duped item off the trading post days ago. My appeal was denied by some POS named Pete M. @playnewworld fix ur dog **** system

  • atokadreaper atokadreaper (@atokadreaper) reported

    @playnewworld I was banned for “cheating” even though I have done nothing of the sort. I know others who have had the same issue. I have submitted a ban appeal waiting for a response but I hope you guys don’t plan on just letting innocent players be banned permanently.

  • Michael99038419 silentXthreat (@Michael99038419) reported

    @Joaa_1020 @playnewworld Can’t wait for them to give us better cosmetic options and fix the dang bugs, get more aggressive on bots and asks in outpost

  • cambamPTA Cameron Greenfield (@cambamPTA) reported

    @KRicey86 @playnewworld The problem is I can't store them in my storage and the ones I made are affecting my weight maki g fast traveling to expensive

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