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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • jat0rz
    jat0rz (@jat0rz) reported

    @playnewworld Why is 500 stats no longer possible? Please do not take weeks to fix this one. Thanks!

  • Liquidwillv
    William Vanderpool (@Liquidwillv) reported

    @playnewworld Stuck on new world screen and yes my drivers are updated, vailded files even did a fresh install still same issue... Feels bad

  • XeroTornadic
    XeroTornadic [OG] (@XeroTornadic) reported

    @King_Burns01 @playnewworld Very true. I just hope they either fix them quicker and not disable things like they have been

  • AristylAntony
    AAJ (@AristylAntony) reported

    @playnewworld Once you fix the issue that blows up my gpu and crashes my whole pc, i might reconsider. ( 3080ti & i7-9700k so dont come at me about a **** system)

  • Juswel_P
    Juswel (@Juswel_P) reported

    @playnewworld Fix the server please. Very laggy. Delay response. And Server not responding randomly.

  • manawar1960
    Rusty Bynum (@manawar1960) reported

    @playnewworld There’s not a ******* thing to do in this game once you reach the end, and the journey to get there is horrible. It’s a broken mess and this update will most likely be no better based on their track record.

  • BrickbrigadeTV
    Nathan Reynolds (@BrickbrigadeTV) reported

    @JamesBerndt1 @NewWorldFans @playnewworld I had the issue once but restarting the game cleared it up for me.

  • Squirrelsquad17
    Waveform NFT's (@Squirrelsquad17) reported

    @playnewworld Don't buy it. At launch it was worth the money, but now it's completely broken. They STILL don't have a basic swim animation!

  • BoneAlone2
    Mason Pruett (@BoneAlone2) reported

    @BearsFanForLif2 @Champioee @playnewworld You didn’t transfer to a high pop server. Bro I moved to Valhalla and no issues. You went to a med pop server and made a dumb choice. Should’ve went high.

  • popmalcolm
    popmalcolm | mixed mayo arts (@popmalcolm) reported

    @playnewworld Are you also gonna fix something with one of these updates

  • AntonioCaseiro
    Me_Myself_and_I (@AntonioCaseiro) reported

    @NoSQLKnowHow @playnewworld I play like you and on a server with a lot of population... it only became a "problem" (especially on the weekend) when people reached level 60 and had nothing to do... then I started to see the 60's in the areas of low level hunting for materials and chests to cap the crafts...

  • TheSajin
    JIN SAJIN (@TheSajin) reported

    @Liquidwillv @playnewworld same issue

  • MrReboks
    MrReboks (@MrReboks) reported

    @playnewworld I’ll come back if you provide an accurate support team to fix these auto bans that are just mass reports from salty PVPers, you create a community to get feedback for game direction, and you maintain both of these longer than promising you’ll do it.

  • NoSQLKnowHow
    Kirk Kirkconnell (@NoSQLKnowHow) reported

    @playnewworld My main concern is availability of materials. Coming from a lower pop server, the competition for the simplest of mats is going to be a big problem for players that like to craft. I do not care about the PvP aspects at all.

  • kwatt62796
    wyatt (@kwatt62796) reported

    @playnewworld Mybe I'm wrong but there nothing to help players who are not level 60 becuse of bugs and crashes/lag detected and main missions not working so you cant progress in main story.feel like im gunna miss out on all the Christmas event stuff and I starting playing day 1

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