New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ufiik
(@UfiikSensei) reported
@666718 @playnewworld We would be ''so back'' if this queue problem were solved, but almost 2 weeks have passed and nothing has been done. It's sad to see such a good game with terrible management
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DarkBiCin
(@DarkBiCin) reported
@playnewworld either needs to ban the people playing music in farming spots or disable music at POI's holy cow fix this. your community has been crying
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Charley Pangus
(@CharleyPangusX) reported
@NWGameStatus @playnewworld 2nd night trying to play and the queue times ruined it for me. Players don’t want to wait 3 hours or longer to play. You guys have to fix this. Why spend so much time and energy developing new DLC just to let something as basic as server capacity ruin your hard work?
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AdyGreen
(@AdiGreen01) reported
@playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye
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NOPE
(@NOPEMUR) reported
@playnewworld Uncover 2+ hours in queue.... go fix it!
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Azrial
(@AzrialNeph) reported
@MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.
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Peter Crumblin
(@PeterCrumblin) reported
@NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again
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DarkBiCin
(@DarkBiCin) reported
@playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.
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EXTRA ULTRA MAGA
(@ATHEoST) reported
@NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )
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SystemFader
(@SystemFader) reported
@playnewworld The massive issue with the game right now is NOT the content for once. FOR ONCE there is plenty of new repatable content WITHOUT daily/weekly cooldowns. However people are tying to gear right now, instead of choosing to participate in the new raid, or catacombs, or even gorgon. Instead they are AFK,AoE farming drops around the map. This has impacted me personally, because it's more difficult to even organize a gorgon (Valhalla), or find a 3rd for Catacombs. Also I believe many playes congregating in several places around the map is why my character animations are breaking when I'm playing. Solution: Create crafting resources for lockable perks on gear. I think it would be too strong to allow 2 locked perks, instead maybe 1. Reintroduce timeless shards, and golden/prismatic scarab. NOBODY is going to spend 9,000 gold on an armor matrix for a completely RNG roll. Instead they will just AFK. #MakeCraftingGreatAgain If people can reasonably roll gear, people won't feel the need to stand around for drops because the cost and RNG is too high for crafting. Also many people have the full armor ingredients sets and trophies for crafting and they aren't needed to roll 730? Why? Those pieces should be desirable and required for high end crafting. (Oppinon) THERE IS SO MUCH good and new content in the game for gearing and few are doing it. It makes me sad. Please consider what I have said. I have played your game from peak popularity to 6k pop. I have seen the good, the bad, the ugly, the dumb, experienced every version of the game and you are so close to new world being better than its ever been. Let us roll gear. Nerf world drops a bit. (Not always legendary would probably be enough)
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Cas8spyder
(@cas8spyder) reported
@playnewworld East Server Empi is down. Keeps crashing and unable to get on. Sat in queue 3 times with about 500 on average than gets a connection error to start over again.
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Noblekrister
(@noble168no2) reported
@NWGameStatus @playnewworld Fix the issue that’s causing me to crash every time I fast travel!!
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Unknown
(@ImaBeAfk) reported
@playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes
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Essa
(@EssaEssa1210662) reported
@playnewworld still there is lagging in the game
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KK
(@KammyBuckets) reported
@NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue