New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • BoxPressRadio Dan (@BoxPressRadio) reported

    Trying to play @playnewworld but I'm in a queue with 13,118 players and the number hasn't changed in minutes... sooooo I'm assuming the server is 100% full and no one is logging out, or this is a bad bug. Is this a known issue?

  • Srbander Señor Bander (@Srbander) reported

    @playnewworld Log in and kick every player that is running in a corner with a stone on the W, and yes, fix the queues problems pls.

  • Lord_ZED83 ZEED (@Lord_ZED83) reported

    @eurofys @playnewworld that wont fix situation even at 2k you are mob fighting people. Needs more servers.

  • Jens_DoKi Jns (@Jens_DoKi) reported

    @playnewworld fortunately there was no alpha/beta for the game... where such problems could have been solved already...

  • penmarpl Marcin Liśkiewicz (@penmarpl) reported

    @playnewworld WTF !!!! 2 BETA testing and NOW QUEUE and problem SERVERS !!!!!!!! NICE ****

  • rekonsile Rekonsile (@rekonsile) reported

    @playnewworld Lag detected in game for over 10 minutes then restarted the game and reque, kept timing out with no que then this popped and have been waiting for 30 minutes. My guild has all been coming across this issue as well is starts when traveling from your starter zone to the next zone.

  • jonas_wulf Jonas Wulf (@jonas_wulf) reported

    @playnewworld please fix the Login queue. Ober 20 minutes and My Position are the Same. On the Server are so Many afk People. Please fix it.

  • JustLycis Lycis (@JustLycis) reported

    @playnewworld Please wait while we figure out our own issue by producing an artificial funnel and wasting people's time and money. Are you serious right now. Increase the cap already! Or there'll be a huge refund **** storm coming next.

  • ScibilityRS Justin - Scibility (@ScibilityRS) reported

    @playnewworld how about you fix the not being able to interact with anything in the game world? its been 6 hours without notice from any of you thank you.

  • Vitor_Vaz15 Vitor Vaz (@Vitor_Vaz15) reported

    @playnewworld If only there was a territory claim block untill you guys could fix the queue. Its very unfair for most guilds. Thats my opinion

  • EdvanioFH KingRulez (@EdvanioFH) reported

    @playnewworld Could you talk if you have a problem with the game crashing? I'm playing out of nowhere the game crashes and goes back to the home screen after 2-3 minutes locked, I've done everything and it's still like that, there's a friend of mine who has the same problem, will they solve it

  • EdvanioFH KingRulez (@EdvanioFH) reported

    @playnewworld I'm doing this, I can't find solutions, I played all the betas without a problem, but now I'm 5 minutes in the game and it just crashes out of nowhere, it's running smooth and crashes out of nowhere! @playnewworld

  • Loeya fnatic Loeya (@Loeya) reported

    8hr queue to get connection failed error when I'm #626 @playnewworld YIKES

  • alexandru273 Alex (@alexandru273) reported

    @Jacques10170797 @playnewworld 10k queue is small issue? Servers with only 2k players and all UE servers with huge queues is the worst launch possible for this game.

  • Diamattiss Diamattis (@Diamattiss) reported

    @playnewworld @FelixScollen We need more capacity not more world’s we want to play with friends on the same server please fix this

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