New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Original182 Peter Wong (@Original182) reported

    @MindofX1 @playnewworld Basically they don't know. They want to fix the bug so that they don't delay it further and disappoint us, but they also don't know if they can make it. It all depends on what kind of bug it is. But I'm gonna say there's a good chance they won't make it.

  • lakupekka3 lakupekka (@lakupekka3) reported

    @playnewworld Would yall really want the patch now with serious issue instead of waiting an day or two? Smh

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @Adiuvia @playnewworld They found a bug that needs fixing. Would you prefer they did the update and then shut it down to fix? Also someone is always going to get hit by time. Can't help that with a worldwide game

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @playnewworld I really wish people understood tech support more. Everyone thinks you can set a eta like it's baking a cake and be done but it's not that simple. Of course you want it be done asap but if you knew why the issue was there & how long it would take to fix, clearly it wouldn't exist

  • N4rdo__ nardo (@N4rdo__) reported

    @playnewworld If I use an ability tomorrow am I gonna lag like crazy?

  • LOUD306 LOUD (@LOUD306) reported

    @playnewworld Not trying to be a jerk here but what is the point of the PTR being LIVE for? If you guys have a system in place (PTR) then why is this becoming such an issue on patch release day. Also why is your communication misleading and confusing? not here to bash I just want answers

  • JoshDanger304 Josh Danger (@JoshDanger304) reported

    @playnewworld For everyone wanting them to rush this out you should probably go outside at some point and get some sun. Be thankful for problem identification ahead of time instead of not being able to trade or use the TP for 4 or 5 days

  • vidinov Vidi (@vidinov) reported

    @playnewworld All the folks clear should try to understand that they want to release the update asap but they are also trying to release it with less bugs than they can. What the hell you mean with all the requests for exact time... When you have an issue for which you don't have solution 1/2

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @4ColorCrack @ShitterGeek @playnewworld ITS GONNA BE BROKEN REGARDLESS!!!!

  • tuffy_garcia Tuffy Garcia (@tuffy_garcia) reported

    @JoeMondfrans @playnewworld And this tweet of theirs is what? I mean, they’re telling us they’ll give more info about the issue in the morning… there’s no point in passing info forward with deadlines and stuff if you’re not sure about it…

  • henrique_cpp Henrique Marino (@henrique_cpp) reported

    @playnewworld Expectations for the new update remain high, but if it comes with any critical bugs it would be completely frustrating. So it's better to solve the problems so that we can enjoy the update better

  • BobbyDimes BobbyDimes (@BobbyDimes) reported

    @playnewworld So are you releasing the update in the morning or an update on the issue..

  • datoneinch datoneinch (@datoneinch) reported

    @MichaelStachle1 @Meszer @playnewworld What bandwagon? I played the hell out of the game on launch. Realized that it simply isn't good and they need years of development to fix it. It wasn't like a few details, every core system of the game was bad. They didn't learn from any failed mmos, and that's the problem.

  • jokidre jokidre 🍥 (@jokidre) reported

    @playnewworld Why you always, absolutely every time, find the errors too late after patch release or just on time of patch release? Don’t you have enough time the months before to be extremely sure patch works? I really don’t understand if it is not a marketing strategy to keep twitter hot.

  • JVCKP0T Jvcͥkpͣoͫt (@JVCKP0T) reported

    @playnewworld This game needed a solid year of beta testing and it’s still broken. What was wrong? More duping possibilities?

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