New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • PicksDragon DragonPicks (@PicksDragon) reported

    @playnewworld Fix your log in servers this is complete dog ****

  • Gamerguy1980DH Gamerguy1980 (@Gamerguy1980DH) reported

    @WildsideMB @playnewworld There is no defending it. Everyone expects issues on a launch. Especially a game such as this, but this is just unacceptable. They happily took everyone's money and now a lot people are left with a game they cant even get in to. The trend continues.

  • proteincro kakakaee (@proteincro) reported

    @playnewworld ******* trash got lag detected for 5 sec and just got discconected from server back to que absolute dogishit

  • AweCoop AweCoop @ TheToilet (@AweCoop) reported

    So the "you are queueing for a starting area..." is BUGGEDDD!!! 3 hours with only 18 ppl infront of me and I only moved to 7.... WTF FIX THIS!!! @playnewworld

  • PicksDragon DragonPicks (@PicksDragon) reported

    @playnewworld Dog launch. Disconnect everyone fix your damn servers. Years of push back to have 2k server cap and disconnecting. Get some help Amazon you need it. #NWFailLaunch

  • Sin_A_Man_Bunz Sin_A_Man_Bunz (@Sin_A_Man_Bunz) reported

    Well @playnewworld you're evil Queue monster defeated me. Waiting for over 6 hours to play and still being thousands away from joining is rough. At this rate, the server I want to join won't be playable for several weeks. Hope you have a fix in the works cuz this kinda sucks.

  • Heimbarz CMDR Halbarz (@Heimbarz) reported

    @playnewworld Hi @playnewworld is the EU login server down? Lots of people getting errors

  • TheBigM145 Michael Meunier (@TheBigM145) reported

    @HapaFodder @playnewworld I've had a different experience thus far with how the beta went for me and their tech support team not even reading my problem before marking it solved.

  • Ringod123 Paul Ring (@Ringod123) reported

    @AweCoop @playnewworld I got to 1st then it gave me an error and put me back at the back. have been queueing for starter area for 5 hours now, started at 111 in queue...

  • Henriqu47099706 Mac (@Henriqu47099706) reported

    @playnewworld How does this PvP works? People are IMMORTAL! How the hell you guys **** up this way? Please fix this exploit/bug!!

  • plays_rascal RascalPlays (@plays_rascal) reported

    @playnewworld Charging £40 For A Game. Just To Sit In A Queue For Hours. At Least Make It Available Till You Sort Server Issues Out To Be Able To Sync Characters To Different Servers. Everyone Having To Queue Just To Be Able To Play On A Friends Server.

  • Laney1987 Laney (@Laney1987) reported

    @CrazyStiggy @playnewworld Every new mmorpg has this problem with queues on launch, but it’s mad how the Devs didn’t think about the potential of that happening and increase capacity of servers beforehand

  • JRice728 Joshua Rice (@JRice728) reported

    @playnewworld Fix the que issue!

  • copperbeardy Copperbeardy (@copperbeardy) reported

    @playnewworld really disappointing these login queues, spend more time in the queue than actual having playing the game

  • OneWanderlust Wanderlust (@OneWanderlust) reported

    ILY sitting in 4 hour long new world queue because your idiot friends choose a populated server, finally hitting 0 in queue and the game just crashing and now having to be in another 4 hour long queue, please fix your **** @playnewworld I'm chill with queues but that bugs a joke

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