New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
Check Current Status
Sign in
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Indi
(@indi_goldie) reported
@VengefulMadness @playnewworld It’s 2K for a reason, they’ve already said they’re working on increasing it but to think it could house 20k or 100k at once without severe lag is laughable, the worlds are not layered. Wow Classic seems to be capped at around 10K after they increased and that world is far bigger.
-
محمد المري
(@MAlmarri777) reported
please @playnewworld work on fix please i reached level 16 and the game crashed on me and i cant get back all the servers are full and the queue is 5000 come on we love your game can you please fix this ? we really want to play so bad and this is taking alot of our time
-
Arthur Wren
(@arthur_wren) reported
@playnewworld I need help, I have been trying to login into the game since morning 8am till now 9pm! I have been disconnected many time without being in the game. I honestly need some help here. ID Arthur Wren Server: Utopia
-
Lalique
(@LaliqueTheGeek) reported
@geoffkeighley @playnewworld But the servers are okay extremely broken leaving thousands more u able to play. Hoping for a fix ASAP!
-
محمد المري
(@MAlmarri777) reported
i wish @playnewworld see this and reply on me and tell me if you its gonna get fix or not and what we should do
-
Bretzels
(@BretzelsOVS) reported
@playnewworld What do you think about stopping all the servers until you add slots to the servers and fix the queue disconnect?
-
Idc
(@Idc20842498) reported
@playnewworld #PlayNewWorld Hey team, does we have any update on new servers? its getting a bit hard to log in especially in afternoon eu time, or even be on server, I usually get crash ~
-
Touhidul
(@Touhidu84794004) reported
@DrLupo @playnewworld Will the YouTube vod be available later? It's not working right now. I missed it because of my medical treatment.
-
CHRISETE
(@PorD1OS) reported
@playnewworld Hours and hours of queue, thousands and thousands of people waiting to be able to enjoy a game that you have paid for and a lot. Servers dropping, queues dropping, you go from being 10 in the queue, the loggin service crashes and 4000 appears in the queue.
-
Urban Krsnik
(@KrsnikUrban) reported
@playnewworld And where are additional servers for EU? It takes 3 hours to just login into game...
-
bibulix
(@bibulix1) reported
@playnewworld wtf is this dogshit que? i stay 6 times in a row in que and everytime its getting errors , to manny attempt nd **** to connnect? For what ******** i pay? to watch que and than crash??? Fix your servers
-
John
(@spinksjp) reported
@playnewworld seriously are you guys taking the mick. it took over 5 hours to login on a 60 person queue , I finally get in run around for 10mins go make a sandwich get kicked and now I'm back in a 167 person queue guess I wont be on again today.
-
Jani Koivunen
(@sukankuluttaja) reported
@playnewworld Alright thats it. first wait 1.5 hours to get in 420 was que. Then game crash, now queline is over 1000. Good bye, im back to world of warcraft
-
DutchGeneralzZ
(@DutchGeneralz) reported
@playnewworld I know queues are part of the game and especially this one but that doesn’t mean it’s acceptabele to be kicked out of an queue with some kind of error message. I’ve been waiting for an hour and got kicked out. Now it’s twice the people in the queue. This is not okay
-
Pete Gale
(@Pete_Gale) reported
@playnewworld Was #871 in the queue this morning; it's been 4 hours and now I'm #3257 in the queue, because I've had a server connection error three times (one at 300ish, one at 500ish, one at 2400ish). This is an absolute joke.
Check Current Status