New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Kirby
(@Kirby_Patrick) reported
@SL4YYYQU33N @playnewworld I just gave it a go a few days ago and I'm enjoying it so far (up to lvl 16). This issues is annoying though... I hope they become few and far between.
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Shawn the Beardserker
(@SBeardserker) reported
@playnewworld Just as expected People are going to keep saying the same thing as everyone else. Yes they know you can't log in, they know stuff is missing in game, and yes this is an issue that stems beyond New World to all of Amazon. Just have to wait for a fix.
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Shawn the Beardserker
(@SBeardserker) reported
@nunya_john @green_grow_ @playnewworld Either way whether this is server or game based. Look at history the most renowned MMORPG (WoW) in the entirety of the original game was latent with disconnects and server problems. Wasn't until expansion when they even started getting it under control.
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Ginbe Games
(@GinbeGames) reported
@playnewworld LATAM has the same problem.........
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Targ
(@Targ35618266) reported
@playnewworld Ugh heard at work there was AWS issues so I thought I'd come here to see if game impacted. I can guess where we're hosted lol.
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Emerald (Back till Christmas)
(@emeraldarcher96) reported
@TechToyTinker @playnewworld This seems to be a general Amazon outage. Not a game issue. Friends of mine who work for Amazon in the warehouses are just chilling at work not doing anything because systems are down. The east coast of the US had major storms last night so that's most likely the issue today
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Carlos Beguigne 🇺🇸
(@CarlosBeguigne) reported
@playnewworld It appears your issues lie with the authentication server(s). Data corruption? Bad backup? We know there are serious data indexing issues in the game. Randomly using different images than the actual for the item description.
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John Krueger
(@John23PK) reported
@playnewworld Amazon cloud service is down....look up what that means before you start tweeting.......twits
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Steve
(@pilfro) reported
@playnewworld Have a feeling this is big issue. Can't verify on fan duel and two other sites. AWS issue.
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Kyle Olson
(@KyleJamesOlson) reported
@DEVNULL217 @playnewworld its a server issue not game coding issue. even if the game had zero bugs this could have happened.
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Joaquin Menchaca
(@Joachim8675309) reported
@playnewworld @AMZNGameStudios @awscloud Any news on when services will be restored? Could alternative cloud solutions be used if #AWS is the problem?!?
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AmazingPancakes
(@AmazingPancake5) reported
@TechToyTinker @playnewworld Shoot I'll be happy with a refund and not coming back to this game, I'm usually pretty patient because I know how mmo's go, however this game has more problems by the day then they have fixes for which makes the game unstable and frankly unenjoyable. 10/10 I would not come back
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Aselith
(@Aselith) reported
@playnewworld What's the issue, bud? Some slight detail would be nice
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Anthony //
(@AnthonyG70) reported
@playnewworld Not just east coast, prompt about login malfunction is present before you pull up realms. So cannot change realms to play on west coast.
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Freshii Fashion
(@AnimatedMma) reported
@playnewworld Hello is it safe to salvage the Orichalcum-Braced storage chest schematic?? I have the schematic and I grinded my furn to 200 but along the way I have lost a goldenrod geometric rug and cutout lantern recipe both I submitted web tickets for with no fix
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