New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • sellnex Thomas (@sellnex) reported

    @playnewworld Fix the goddamn 250 strength lag!!!!! And also fix shattered mountains on server Midgard...

  • ooCOMTENoo J (@ooCOMTENoo) reported

    @Sprocketfix @playnewworld I played every dungeon and arena never had that issue bud, you sound like a caster that doesn’t know how to dodge, the type that gets booted lol

  • ManevalNick Nick Maneval (@ManevalNick) reported

    @Addru_ @playnewworld Your point is with the bugs, issues, balancing makes this a beta. And my point is all MMOs have this issue. So..... Nice self portrait

  • thetiip Austin Scott Bruner (@thetiip) reported

    @playnewworld you know it would be useful for the PTR to have all the locations unlocked so you can actually adventure around. I cba walking everywhere to be able to teleport to test issues for you. Oh yeah you might wanna patch the ice gauntlet this patch or we gonna have a hatchet bug 2.0

  • kamoch7 Kasper MC (@kamoch7) reported

    @playnewworld Fix the friendlist issue please… so anoying ngl

  • saga_city9 Uncle Kyle (@saga_city9) reported

    @playnewworld You're doing great. Don't let this noise through. If you fix the roll weapon swap, please get rid of the stutter following it or else light will die imo.

  • djcallarman98 Devin Callarman 🐝 (@djcallarman98) reported

    @playnewworld Fix rapier life staff bug and I’ll come back

  • kakovalipuduk merida (@kakovalipuduk) reported

    @playnewworld I'm trying the launch the game but it keep saying "connection error" does anyone know how I can get rid of this?

  • CdubFromMI Cody (@CdubFromMI) reported

    @playnewworld What you need to damn fix is the false bans and your customer service.

  • Twist31 Sean cook (CrazyNavy-Vet) (@Twist31) reported

    @playnewworld Fix our servers. Literally 200 people on Tipra Chonali. Done till word comes out. That includes any Content Creator stuff made. Fix this game plz. Had so much potential. Unplayable as a single player.

  • DontTakeMeOn Jacob (@DontTakeMeOn) reported

    @playnewworld What a joke, so many things broken and not balanced, crafting is broken

  • Joyful4eternity Marie Thomas (@Joyful4eternity) reported

    @Sprocketfix @playnewworld Yes they have to fix these mobs and how they stun us and then proceed to beat us into oblivion and we can't move at all.🙄 Still love the game and supporting them and have faith they will fix this. I hope. If not I'm stuck living in the three starting areas😭

  • Sprocketfix Øyvind Strand (@Sprocketfix) reported

    @_OxyhackTTV @playnewworld Well, when the mobs/boss pushes you OUTSIDE of the map or area... Then you have a problem with push in the game. Im not saying we should remove the push, but reduce it abit.

  • avaudiovision AudioVision (@avaudiovision) reported

    @Mom3nto_Mori @Casperite2 @playnewworld Servers are a lag fest still whatever bandwidth is the cap currently AWS need to x2. How's about sort this game out .. then talk about what is left of the pop when it's done ... cod and bf2042 out and a whole bunch of other games like ashes etc n arc . They missed their window.

  • Agrimariio Agrimario (@Agrimariio) reported

    @playnewworld Fix the ******* bug that mob can duplicate themself and they are 40 in a single point

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