New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • S00ULREAPER Cláudio 🇵🇹 (@S00ULREAPER) reported

    Ffs @playnewworld, second time that the "Too Many Requests" error occurs and I have to go to the back of the queue.

  • Kenneth56398868 Kenneth (@Kenneth56398868) reported

    @Exirockx @playnewworld It is still a problem que in EU is between 1k and 10 k on every server. Why the hell do US East have 136 servers and EU only 130

  • SeezOnSocials Seez (@SeezOnSocials) reported

    @playnewworld please fix all the ******* queue errors... I wait hour hours to be like 300 in queue only to ger errors... literally UNPLAYABLE game, well done.

  • urchyu Bobby the Sixpacknot (@urchyu) reported

    @playnewworld Im having 4th line from start because of some common Connection error. Could you at least do as other mmos did - reserve the line in case of errors? I thought you guys learned from typical past mmo mistakes. Even WoW did this. Its primetime in EU starting. No fixes 2nd day

  • Hamapesh Barry (@Hamapesh) reported

    Hey @playnewworld fix your ******* game. i was at 3000 in the queue and over the hours today it went down to 140. i then get kicked from the queue and now its at 4585. im seriously considering refunding this shitshow. great game, ****** ******* publisher.

  • tom88mcgovern Thomas McGovern (@tom88mcgovern) reported

    @playnewworld Aannnnd kicked again. Went from 2450 all the way down to 1130 in the queue, then kicked again. Now back up to 2790. 4.5 hours waiting to play this game. Genuinely unacceptable. Can you at the very least give an update of what you are trying to do to fix this and and ETA?

  • Zytharr Zytharr (@Zytharr) reported

    @playnewworld 2k server limit and 10k players waiting in queue. It's a f*****g sad joke. You know very well how many licenses you sold. This isn't a last minute +300% sales issue. It's just poor decision making and planning. The team in charge of this aspect should quit.

  • nostranska Nostranska (@nostranska) reported

    @playnewworld so when are u GOING to fix eu servers ? its super long ques

  • takketim Tim van der Klij (@takketim) reported

    @playnewworld @dealer_monkey CAN YOU FIX YOUR F*CKING SERVERS?!?! YOUR LEAST POPULATED EU SERVER HAS 1800 PEOPLE IN QUE. WTF IS THIS CRAP.

  • hawky_gg Hawky (@hawky_gg) reported

    @playnewworld i want to play new world, not queue simulator, pls fix this **** for SA Atlantis server

  • Bnyamin89345570 Bünyamin (@Bnyamin89345570) reported

    @playnewworld I waited in the queue for 2 hours, and then i got too many request error. :(

  • connorjsweeney Jid (@connorjsweeney) reported

    @ZacharyKenyon @playnewworld Don’t have these issues on Fifa lad

  • Kellryth Kelryth (@Kellryth) reported

    @GregRout @playnewworld there is NO MMO launch that goes 100% to plan. There will be issues like this for the next week or two. Maby longer. Eventually it will settle down. I've been playing MMO's since Everquest launched and NONE have launched without issues.

  • iammuppetman Who am I? (@iammuppetman) reported

    @playnewworld sitting in queue, going from 3550 to 2450 in an hour, and then i get booted to front screen for no reason, is this just a me problem or are there server issues on Fae?

  • PedraoSW Pedro Ivo Rodrigues (@PedraoSW) reported

    @playnewworld Any plans to address the issue where some players can't take physical damage? We lost a Fort yesterday at SA Taparloka because the people exploited this, its no biggie if its fixed soon, but it can't continue. And the dungeons fix? Thank you!

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