New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld No thanks. Not until you fix the constant server lag that has persisted even when the serve population was at its lowest.

  • _Dresten_ Peter (@_Dresten_) reported

    @playnewworld Game is absolute carbage, glitchers and cheaters own this game , every single part is broken , but devs looks happy they making money with tokens and skins and that call Bezos proud via money talks. That many copys they sold and only 20k keep stick with this 💩💩💩

  • Spamsum B (@Spamsum) reported

    @_iamFreddyp @playnewworld imo this actually doesnt affect fresh start servers, fresh start want a FRESH no BS game experience. I wouldn't want double xp on there. my problem with it is like. why would you do double xp right before you revamp the leveling and questing experience?

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @Kryptik_D @playnewworld I think they've done a great job as well but I know a lot of those people won't care if they fix it in hours and will ask for a wipe regardless. Queue times may be a issue

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @WYNA_Podcast @playnewworld Um except for patches dealing with major issues that need a hot patch it's usually Wednesday at 2am est/Tuesday 11pm pst

  • ZPapaBearPDX ZPapaBear (@ZPapaBearPDX) reported

    @LegendSyco @smuffinz @playnewworld It doesn't matter if the current players weren't banned. The duping bug and all the exploits drove players away. They'd fix a bug but their fix caused a new exploit. It was an endless cycle for the first few months and people left in droves over it.

  • GaaraKa47475411 Gaara Kazekage (@GaaraKa47475411) reported

    @playnewworld fix servers

  • winterrose5_ Winterrose (@winterrose5_) reported

    @playnewworld FIX THE SOUNDS 🙏🙏🙏🙏🙏🙏 WILL I PLAY NEW DUNGEONS WITH REEKWATER MUSIC ON??? here's a tip from a dev, start with that portal sound fix because that's where you ****** up! 💀 Pretty please

  • Dohhbro Dohhbro (@Dohhbro) reported

    @playnewworld Question, for the New World gamers. Old PC with a 2070s ran the game great no issues but new PC with 3080ti and a better CPU runs hot, 100% GPU/CPU usage. This normal? Or? Makes my **** run hella hot.

  • SDSisaJOKE SDSisaJOKE (@SDSisaJOKE) reported

    @playnewworld Why do you need 90 ******* minutes to fix 3 things?! I swear y'all are the most incompetent group of devs. I wonder what trophy or crafting exploit gets found after this one.

  • m_jayz Michael Jordon (@m_jayz) reported

    @alwaysspookin @ItsHalvar @playnewworld Took over a month to fix some of the game breaking map issues last time. So yeh worrying about a multimillion dollar company not paying their staff to put a few hrs on over the weekend to fix something people bought and expected to work in the first place...

  • Thalesiaf Lesiaf (@Thalesiaf) reported

    @rndbrl @playnewworld Read the patch notes, i had no issues

  • tarellion Tarellion (@tarellion) reported

    How do I go about getting @playnewworld support? I really want to figure out why I don't have any music on the login screen. I have gone through uninstalling and reinstalling.

  • xtrollyx1 xtrollyx (@xtrollyx1) reported

    @playnewworld fresh servers-for what?after time same problems again and you cant transfer-haha

  • Cascad1984 Micha (@Cascad1984) reported

    @playnewworld If I only can connect to a server. Having this problem all day. Even your tips didn't help. I Uninstalled the game now and reinstall it. I hope it will work. 😡

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