New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| La Broque, ACAL | 1 |
| Seattle, WA | 1 |
| Ahnatal, Hessen | 1 |
| Bologna, Emilia-Romagna | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan
(@HuskerIE) reported
It's kinda ironic that Amazon/AWS can't deal with login queues for @playnewworld when they own most of the servers that most online games use.
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Robin "Darth Laser" Boss.
(@TI_DarthLaser) reported
I'm so done atm. I wait in Queue from 380+ till I'm at 55 and then @playnewworld decides to disconnect me. I haven't been able to play the game for two days now.
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Daniel Greenlees
(@GreenleesDaniel) reported
@bnwkr @playnewworld Same happened to me I qued from 2560 places to 1000 (granted its a lot still) to get the que failed error and rejoin back at nearly 3000
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Dr. Quickfinger
(@DrQuickfinger) reported
@playnewworld Hi, can we have New Servers on EU Central. I really want to Play but your Login Que is Nuts. each server has more tahn 2k+ Player in Login Que and it Disconnectet me 2 times today while Waiting im Sad!
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Sessis
(@ImSessis) reported
I’m not to bothered by logging in close to prime time EU and get a long queue but getting an error message mid queue and then having to rejoin it at a even higher queue number then initially is not okay. Why is there no grace period? #PlayNewWorld
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Mike White
(@mikesecondslate) reported
@ApexAndy_ @playnewworld if you get an error just press okay and wait. Don't close the game, don't mess with your character.
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Dr John Smith
(@KThoth313) reported
@playnewworld How? It's still broken, no servers showing. Even then if by a miracle it magically fixes itself without a patch to fix your mistake, how is the Que time?
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Christopher
(@chrisabides) reported
@PutASkull0nIt @playnewworld That's likely; I'm not an evangelist with PC parts brands broadly, but I'm always EVGA and have never had any problems. Great tip on the capping though, I'll do that. Now just to decide what to pair with this hatchet.
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t4LLy
(@t4LLy92) reported
@playnewworld add some servers!!! Came home from work, logged into eu server, cue 1400... Then error message, re cued - >2000..... Then another error, now at 2300. What is this??? The biggest company can't put out enough server. You guys knew your game is hyped. 10 server for eu
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ahmet lütfi aksoy
(@aksoyLA) reported
@moncleryear Unable to #PlayNewWorld login issues are killing! I got into queue... waited 2 hours just to drop from the login server and start all over?!
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🎮Andreas Moberg🇸🇪
(@AddeMoberg) reported
@schmandvoll @playnewworld Didnt work for me, was at 2500ish and it put me right back to 4159 :/ hope they fix this soon…
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Darren Meredith
(@dizzydazza1) reported
@playnewworld Please fix EU queue times... 9 hours of queues after work and no gameplay!
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DELICT®WeirdBrand
(@BrandDelict) reported
@playnewworld I never expect such frustration during my gaming experience. While you waiting in the 3k queue in position 25 and suddenly "To many requests" error occurs! And again 3k...Ugh, such a backstab.
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Index
(@indexrp) reported
@playnewworld Just got put right to the back of the queue after sitting in it for 3 hours, Earthshaker (#1 RP realm) wouldn't have had this problem Sort your **** game out
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Steelcryo
(@Steelcryo) reported
@playnewworld Any updates on the login error? Been queueing all day and repeatedly getting kicked out due to a mm_toomanyrequests error, meaning I have to go back to the start of the queue. Latest one was 2100, got to 150, errored out and now at 2700. It's pretty broken.
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