New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • 1912muratcan Muratcan (@1912muratcan) reported

    @playnewworld Wait more than 5 hours que start playing and get disconnect after 30 minutes this must be a joke good start newworld PERFECT.

  • Huzad12 Hu (@Huzad12) reported

    @noelbigdadmiler @playnewworld It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @SUPPORTTEAM102 on Twitter,they were the one who got me back into my account they will help you with your account

  • ERefusenik Eric P Hall (@ERefusenik) reported

    @playnewworld Amount of worlds isn't the issue. World size is. How can a trillion dollar company not recognise this? How about you give us all 2 free world transfers, one out of the world with 8 hour queues and one to get back in when you finally pull your finger out and fix the REAL issue?

  • _halfbakedoreo TheHalfBakedOreo (@_halfbakedoreo) reported

    Guys….there is a weird glitch happening with my @Steam launcher… Every time I open it and click on @PlayApex the launcher just opens @playnewworld anyway…. Whatever am I to do?…

  • YokozunaHanma Yokozuna (@YokozunaHanma) reported

    @playnewworld Have y’all fixed the issue linking steam and Amazon accounts?

  • lizzaredrunner lizzaredrunner (@lizzaredrunner) reported

    @playnewworld Server transfers are the Fix here. Entire companies will relocate servers provided they can bring everyone with them....

  • DanielNicolai1 Daniel (@DanielNicolai1) reported

    @playnewworld update: just got the error again and it put me back at the same postion so good work!

  • lizzaredrunner lizzaredrunner (@lizzaredrunner) reported

    @playnewworld Server transfers are the Fix here. Entire companies will relocate servers provided they can bring everyone with them. People want to play with their friends, and abandoning progress for people who took time off to play the game is a no go. Enable server transfers its fixed.

  • KiriSwarm Katsu (@KiriSwarm) reported

    @playnewworld in queue for 3 hours, wnt to 100 people and got kicked with an error, man... smh

  • GlynnBorg Glynn Borg (@GlynnBorg) reported

    @playnewworld Been in queue since 3pm its 7:35pm and i've just been disconnected. I know there are issues but this is not acceptable. All the hype i had is fading. Going to another server will not help i'm at 25 on char and not gonna do that all over.

  • JordieJB Jordie_JB (@JordieJB) reported

    @playnewworld F********** GAME SERVERS ARE F************ TRASHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!! FIX YOUR F*********** GAME!!!!!!!!11

  • t_izzy0513 🌙 (@t_izzy0513) reported

    @ByNickff @playnewworld no cuz that happends with the error code not when it says 'failed to join' cuz i waited 10 minutes for it to bring me back in que and did not happen

  • reapervoid_ Reapervoid (@reapervoid_) reported

    @playnewworld how can you allow people to que for 4 hours and get a error when you nearly in the world really upset right now

  • N4t4niell Nataniell (@N4t4niell) reported

    @playnewworld Not working everytime!!!! I was kicked from position 1 and after hit “OK”nothing happens!!!!

  • InferiusK inferius klik (@InferiusK) reported

    @Focus1n @playnewworld no, but it breaks your patience because queue and all the errors when u try to log in..

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