New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • y4_786 ✌️ (@y4_786) reported

    @playnewworld Double the amount of servers on all regions.. Im 99% sure you guys use your own Amazon Servers.. how is this even an issue with you guys.. 🥺 i just wanted to play for hours after work.

  • Veloriun William Collins (@Veloriun) reported

    @ShowNwo @playnewworld 90% of which are still trying to login to a server

  • NussleHipsey J (@NussleHipsey) reported

    @playnewworld You guys about to have @Asmongold roast you guys since he about to have to wait for 10,000 people to join before him and decide to not want to play or get d/c'd from your servers because of "lag"

  • BlazekZz Blaze (@BlazekZz) reported

    @playnewworld No need to complain on social media and on the review box, give the team some time to fix all the issues they have even if they should have been fixed by now, judging the game based on how good it launched is never a good idea, wait until servers are fixed and then review it

  • JRanerfors Jonas Ranerfors (@JRanerfors) reported

    @NiftyZauper @playnewworld 168.460 people playing, 353.450 people in queue only on EU, for 72 servers with 2k each... you do the math. Has nothing todo with launch issues, just poor planning.

  • YAnachrom AnachromY (@YAnachrom) reported

    @playnewworld down to 59 in the queue after waiting over 1,5 hours.. then connection error... had to requeue.. now im back at 1200+ in the queue :(

  • ItsLorgarn Lorgarn (@ItsLorgarn) reported

    @playnewworld After 4,5 hours of queue I got the error message "Failed to join queue". Back up to 2912. #fml

  • wiseleadingbli1 wiseleadingblind (@wiseleadingbli1) reported

    @playnewworld @FelixScollen It is an amazingly stupid game design to force people onto specific servers to play, then not allow enough people to play on those servers :). You'll need 3500 servers to handle CURRENT wait times. I'd adjust the core problem FIRST.

  • kswillard Kyle Willard (@kswillard) reported

    @afomuwu @Chivashon @playnewworld They just stated they were working getting more servers NOT upping the server cap to fix the current issues.

  • OldLenOddity *** (@OldLenOddity) reported

    Crap! Was in queue for @playnewworld for a couple hours, got down to the 40s and got kicked for a login error. Now I am 1366th in queue.

  • TakodanTweets Takodan (@TakodanTweets) reported

    @playnewworld People not working or lucky enough to get in will probably play for 6-8 hours, so better settle in for long waits... Been waiting 3 hour so far and it's down from roughly 1800 to 843.

  • man_spirited SpiritedMan (@man_spirited) reported

    @playnewworld PLZ FIX THESE QUE TIMES

  • MrH_86 Steve (@MrH_86) reported

    @NegativeCorey @PreachGaming @playnewworld What issues are you having? I legit had a 50 person queue and played without any lag for hours.

  • 1cecoldgaming 1cecold (@1cecoldgaming) reported

    @playnewworld I got through a queue of 500 to be greeted with a login server error and now back in the queue at 780

  • SoMTL_A MTL DN (@SoMTL_A) reported

    Hey @playnewworld Can you fix a bug that make my Friends not play this game de was for the past 3 h on the game play xp ect but he cant have any achivement like wtf Can you try to fix it pls

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