New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @Steelcryo @playnewworld I mean they've had a ******* month! And to need an entire 24 hours to fix one bug as a developer, is absolutely pathetic

  • henrique_cpp Henrique Marino (@henrique_cpp) reported

    @playnewworld Expectations for the new update remain high, but if it comes with any critical bugs it would be completely frustrating. So it's better to solve the problems so that we can enjoy the update better

  • ShultsGaming Shults ⚔️ (@ShultsGaming) reported

    @playnewworld This dungeon has been on PTR for nearly a month. How do you find a game breaking bug now?! Tons and tons of people have tested nearly everything. And you think your going to fix a game breaking bug in 24 hours? After a month of testing. Doesn't make any sence.

  • atreois AtreoisCis (@atreois) reported

    @Alexandros_Laz @playnewworld It is on a decent game state rn the problem is there is low population on almost every server

  • AnthemBurger SF Escapee (@AnthemBurger) reported

    @VicariousMale @playnewworld It was a "merger issue" that they were "resolving". I only had 1 character on 1 server. It's been a couple few weeks now. Haven't tried again.

  • JoshDanger304 Josh Danger (@JoshDanger304) reported

    @playnewworld For everyone wanting them to rush this out you should probably go outside at some point and get some sun. Be thankful for problem identification ahead of time instead of not being able to trade or use the TP for 4 or 5 days

  • PushyJD Justin (@PushyJD) reported

    @playnewworld are you guys doing anything to fix the ridiculous amount of lag, desync and countless other broken things in PVP???

  • MaxTwelve MaxTwelve (@MaxTwelve) reported

    @playnewworld You really should have updated your splash screen for login.

  • TronDragon4 TronDragon (@TronDragon4) reported

    @playnewworld It does suck, but I’d rather it get delayed if you guys fix the issue than you release something that breaks the game.

  • tuffy_garcia Tuffy Garcia (@tuffy_garcia) reported

    @playnewworld As long as the problem is identified and corrected I’m fine with that.

  • AcidSnake87 Hector Ismael Mercado (@AcidSnake87) reported

    @playnewworld I rather a delay than releasing a bad update. It seem the team is really taking past mistakes seriously. Good decision to fix whatever needs fixing. Take your time.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @playnewworld I really wish people understood tech support more. Everyone thinks you can set a eta like it's baking a cake and be done but it's not that simple. Of course you want it be done asap but if you knew why the issue was there & how long it would take to fix, clearly it wouldn't exist

  • albordestreamer alborde (@albordestreamer) reported

    @BigShow237 @playnewworld I agree with you, that we have to be happy with news. But I can't agree that they fix bugs, because to date there hasn't been a patch that hasn't caused more problems than there already were. They have 37 dead servers with an average of 20 players per day and they haven't (1/2)

  • DBelchi Siat (@DBelchi) reported

    @playnewworld can you fix the bug of void sword like 1 month with this annoying bug and sword dissapear sometimes

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @Adiuvia @playnewworld They found a bug that needs fixing. Would you prefer they did the update and then shut it down to fix? Also someone is always going to get hit by time. Can't help that with a worldwide game

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