New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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AUSTIN SMITH
(@DrunkenxBubble) reported
@playnewworld I hope you guys are able to fix this because the game was so good in beta but ive had nothing but lag glitches disconnect and sitting in que since the game released 340 hours between the two betas and I've played two hours since launch the rest has been que timers
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Omen Anders
(@Tigerwritertv) reported
Man you guys @playnewworld gotta add a “are you sure you wanna leave Q” I legit bummed my keyboard and hit esc and boom. First a disconnect then this. I will ***** because I’m a ***** so just ignore me.
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Andre
(@Andrewasgone) reported
@playnewworld I am stuck in a queue for "waiting for starting area" with only 20 people while there is 1000+ in the regular queue. Why can I not connect to the actual queue? I don't mind waiting just please resolve this issue. Already played alot on my character, don't want to make a new one
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AimbotAx
(@AimbotAx) reported
@playnewworld How bout fixing the issue where your game makes people’s GPU’s explode
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𝙙𝙖𝙧𝙧𝙚𝙣
(@darren_fm) reported
@Sweaty_Fat_Nerd @ElTony1620 @playnewworld Yep! My first server had a queue of almost 2000 by the time I got home from work. I was only level 10 so my friends and I chose a new one and now the queues have been around 170ish. Glad you haven't had any issues! The game is a ton of fun!
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edu
(@edusilva_txt) reported
@playnewworld Please fix Amrine dungeon on SA East servers, since yesterday the dungeon is so lagged that is impossible to finish it and progress in the main quest line.
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MrRussianTV
(@MrRussianTV) reported
@AMZNGameStudios really need to do something with the queues. A game crash could cause a whole day to be wasted on a multi hour queue. It’s disheartening… and honestly a good reason to return a game if you’re a casual player with not much time to play. #newworld @playnewworld
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Shurareki
(@Shurareki) reported
@playnewworld game needs a lot of work. No grace period for being kicked is horrible. I have a bug where I log in and cannot move then disconnect and have to wait all over again. Please fix the no grace period at least
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Addect
(@addect7) reported
@playnewworld can we get a fix on EU, "failed to join Queue" and other errors that takes me back in Queue, can we get higher capacity servers ? 2k as i heard isn't enough, I played this game only for one reason, population can we get better servers
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Cringey Dad Gaming (Dom Wolf)
(@CringeyDad) reported
@oldmanbarny @playnewworld What about my progress of that character? Time wasted! Also, nothing to stop the other servers from falling foul to the same issue. Server swapping is something that should have been in the game already.
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burgerwarrior24
(@BurgerW24) reported
I wish in @playnewworld if I crashed I wouldn’t be thrown back in queue. Been on all day just to crash and have to wait in line for another 5hrs… See you tomorrow for more. Hopefully we don’t crash for a 3rd time lol
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JoyBoy Miller
(@JoyboyMiller) reported
@playnewworld Add a chance to have 2/3 characters for server please (after fix queue) ty !
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Ryan
(@TENTHisle) reported
@Games4Kickz @playnewworld Seems like there is an issue with the queues...I joined 100 player queue yesterday and when it went to load it was over 300. Weird.
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Richie L
(@richLi0nheart) reported
@superjedders @Seitzu_ @playnewworld :( it seems around 10am GMT is the quiet time, got in instantly then... Best of luck... Who'd have thought the company with the most servers in the world, would have server issues
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Orich
(@Orichlol) reported
@Ms1Fr_ @playnewworld They were just so ill prepared for this launch. They won’t be able to fix this problem without quadrupling servers. Game will be dead in 3 months.
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