New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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D3ityCthulhu ™ 🐙
(@D3ityCthulhu) reported
I understand that @playnewworld is free for PSN, but please fix the server issues. The game crashes when trying to do ANY of the activities constantly. It's not only unfair to us, but the teammates that are relying on us when we disconnect.
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🇨🇦 Jink 🇨🇦
(@JinkBc) reported
@playnewworld FIX THE ISSUES WITH YOUR IN GAME AUDIO
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🇨🇦 Jink 🇨🇦
(@JinkBc) reported
@playnewworld, when are you guys going to address the audio issues in your game? I'm a console player. The audio cuts in and out more frequently than people die in OPR. Please address this issue sooner rather than later. Kind regards.
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lessgoo
(@tofugood_) reported
@BagginsTV @playnewworld @amazongames Ive been on us west for well over a year now. Ping in pve is actually not an issue, have done multiple successful Gorgons. PvP when combined with desync is literally unplayable sometimes. But sometimes it's not that bad and I put up with it.
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Gris_Souris
(@Gris_Souris_TV) reported
@BagginsTV @playnewworld @amazongames I feel they won’t respond. They ignore issues we point to them for years now. They just don’t care and keep congratulating their teams months after months with the downfall of the game.
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Balbo Italo 🇮🇹 ✨🔴⚫
(@Khlaatuh) reported
@BagginsTV @playnewworld @amazongames the problem is that the programmers as usual will not listen to the community
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Jonathan Thau
(@JonathanThau) reported
@playnewworld Please keep at least 1 server per region! The game is unplayable with 200+ latency. And the time zone is going to be another big problem.
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Cryptozorᕫs Rex
(@Cryptozorus_Rex) reported
@playnewworld This is stupid AF. Who makes this kind of strategic decision? The last batch of trainee that joined the team? Moving AP tu US is a killer, who wants to be zerged in PvP because of a 150-200ms ping issue?
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Mossie
(@mmossiiee) reported
@playnewworld I know the only thing that matters to any company is money, and you'll save money with this cost-cutting... But isn't there a good long-term perspective in maintaining at least one server in each region? If only you were clear and honest with your community about these issues.
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Jonh Victor
(@Tronpix_) reported
@playnewworld They’ve lost their minds. Saying 300+ ping “doesn’t affect gameplay” is a joke. This is a dumb, rushed, amateur move. They’re about to lose a loyal SA player base out of pure negligence. We’re not playing with lag. Simple as that.
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Mossie
(@mmossiiee) reported
@playnewworld THE BEST VERSION OF AETERNUM IS ONE WHERE THE PING IS LOW... THE SA POPULATION PROBLEM WILL BE SOLVED WITH QUALITY CONTENT NOT BY KICKING US TO THE US SERVERS. PLEASE DON'T RUIN OUR EXPERIENCE
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Cas ོ
(@belazky) reported
@playnewworld brother in christ just release an expansion pack like Aeternum update & go full free to play with exaggerated micro-transactions, add cross-progression & this would instantly fix the game. No one wants to pay big money for a game that’s notoriously dead
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Pichunator
(@Piichu59) reported
@playnewworld @PlayStation I downloaded the game on PS5, unable to connect. It remains spinning in the round then a connection error appears, yet I can play any other online game
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K1 🌹
(@Kifu243) reported
@playnewworld @PlayStation fix keyboard and mouse , i cant use both , its bugged
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Tame Token
(@tametoken) reported
@KeenGamesStudio @RSDragonwilds you and Enshrouded should collaborate. They could help you with your games lighting and bloom issues. Would be cool to see magic for building in Enshrouded. Would be even better if game had fluent movements like @playnewworld characters
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