New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld we should not being having a green / yellow / purple company leader meeting calling a ceasefire until the war lag is fixed. #FIXTHELAG

  • hunterISgaming hunter (@hunterISgaming) reported

    @shroud @playnewworld dont bother warring the lag is stupid right now

  • kwatt62796 wyatt (@kwatt62796) reported

    @playnewworld Fix latncy spikes and crashing haven't been able to play for 30 days and every response from support is the same 6 or 7 solutions that don't work and haven't worked

  • meghandocwho Meghan (@meghandocwho) reported

    @escape1979uk @Deasy08 @playnewworld All you gotta do is look it up and you'll find it. If it says otherwise, good for you it's New World's problem.

  • BrandonDubs Brandon Debronsky (@BrandonDubs) reported

    @playnewworld can anyone assist us? we just had a war and half of our company is stuck inside after its ended. This plus the lag makes war unplayable. Server is Kay Pacha war was in Mouringdale.

  • J0nnR Jon R (@J0nnR) reported

    @playnewworld trophies and furniture trades still disabled, how many days to fix it?

  • supervxn4 Supervixen🦊 (@supervxn4) reported

    Please @playnewworld disable wars. Awful experience. Lag and slideshow can’t move. #NewWorldMMO

  • realExka Keika (@realExka) reported

    @playnewworld You guys really need to fix the performance issues... Every patch it's getting worse and worse.. Right now wars are completely unplayable. And as the key feature of the game that's a huge F. Next patch we need the performance fixed. Idc about new weapons if we can't play the game

  • JMcDougall Jamie McDougall (@JMcDougall) reported

    @playnewworld Soooo.... you Nerf essentially the weakest build in the Game?!? (Healer) WTF are you thinking?.. I've invested almost 200 hours in this build and now I expect I'll not be able to finish any of the main story line on my own Pve... without a tank to carry me? Ridiculous. Fix this.

  • Deadre_ Deadre_ #BLM #FreePalestine (@Deadre_) reported

    @playnewworld The wars are lagging bad again. Please roll back

  • MrNoxBonaNL MrnoxbonaNL (@MrNoxBonaNL) reported

    @playnewworld Why not fix the game first? It has major problems.. I know that you guys are the E team and thats fine and all. But the game is dying because of all the bugs exploits etc.. Extra. Content is ok. But later. Fix your **** first

  • ggniaa GGnia (@ggniaa) reported

    @artishod4 @playnewworld They will never fix houses issues. After 1 month without house I decided to quit game today. Its so sad to see how they ruined the game

  • meghandocwho Meghan (@meghandocwho) reported

    @escape1979uk @Deasy08 @playnewworld It's the cards issue, not New world. That was brought up when cards starting failing in the first place. I forget what company exactly but I think it's EVGA. I could be wrong on the company but I do know 3090s on a certain company were failing because of the company.

  • RafaelAziz ele vende bicicleta (@RafaelAziz) reported

    @playnewworld All this marketing for 1 weapon? Problems remains the same, game still the same, dupes still the same. AGS has no respect for their player base, doing maintance in WAR windows, instead of separating for regions. This game is a NO, it HAD potential, if it were launched next year.

  • SommerPlayGames Sommer Plays Games (@SommerPlayGames) reported

    @MiltonYeoh @SomethingJaxson @playnewworld Update your GPU drivers. Had the same issue, this is what fixed it.

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