New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @mognetmozh @playnewworld @TheHebroohammr Do you know how game design works? Or any coding for that fact? They do know it hurts you but the issue is coding is complex. It's not just the game, codes mix on your hard drive. So it could work prefect on a blank pc but add in other programs & boom. Fixing one thing can break

  • devsagalofoten Boobs (@devsagalofoten) reported

    @playnewworld @primegaming ******* fix your game trash bags

  • ItsHalvar Halvar 🍺 (@ItsHalvar) reported

    @_Camouchie @playnewworld @primegaming i was gonna say they could fix the Voip but we all know they won't :)

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @JamesGingerMac @playnewworld @BigMickeyCee Ok but I guess you never worked with IT or as a Dev because if they knew what was wrong it wouldn't be broken hence why it's hard o give a beta. Also this person told them instead of doing their job try to fix something the social team wouldn't know how too.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @TheHebroohammr @playnewworld What is the lack of communication? They said they have to fix it. Would you feel happier with daily tweets it's still not fix and they have no eta?

  • GarrettGroce GG (@GarrettGroce) reported

    @ZssBecker @JRNYcrypto @playnewworld Prob the statement I feel most today. EQ started my problem, EQ2 completely removed me from the world and WOW almost did me in. I love them so much I’m unable to stop. Scared to even go near them now that I have a family

  • kalennbleys Kalennbleys (@kalennbleys) reported

    @c_h_e_m @BlueMtns1 @playnewworld Billy here explicitly said fix broken stuff before adding new stuff, on a tweet about new graphic and audio content. If he'd posted it on a tweet about new regions or new weapons, fair play. But that's not the case. Call out the dev team for fixes, not the GFX or CM teams

  • studingo Studingo (@studingo) reported

    @Chris3Tucker @playnewworld of the dozens of bugs and issues you are concerned about mounts and swimming.... jeepers

  • c_h_e_m Chem (@c_h_e_m) reported

    @kalennbleys @BlueMtns1 @playnewworld I've seen this strawman many times now.. And you should just stop. Nobody is asking the social media team to go into the code and fix things. We just want them to do their job.. Communicate.

  • 0veX93 LeQuack (@0veX93) reported

    @playnewworld There is a BIG PROBLEM WITH ECONOMY. DEFLATION. Fix the game people, you already lost half of the players.

  • Maquitta_KTX Maquitta (@Maquitta_KTX) reported

    @playnewworld any char transfer updates? just an update no release or finished service just a say we working on it problems are still there whatever just something mates

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @mognetmozh @playnewworld @TheHebroohammr ...others. The idea they know the problem & can fix but instead don't is absurd. Just like the idea the social team or design team can fix back end server issues or any bugs for that matter.

  • exile_an AmunRa (@exile_an) reported

    @RobynPlaysGames @playnewworld @NVIDIAGFN I started it and didnt had to login this time, then i switched to the App on my tv and didnt had to login again

  • KraZerrr1 KraZerrr1 (@KraZerrr1) reported

    @4ColorCrack @playnewworld I understand that also, some may be quicker or slower with varying people working on it but It's not hard for the community manager to say "We are aware of a bug causing wars to not run correctly" or "we are aware of a bug causing the abandoning event... and are working on a fix"

  • Wizardhood2003 Wizardhood2003 (@Wizardhood2003) reported

    @playnewworld Ya’ll should be more concerned fixing the many broken systems that are fundamentals to the game instead of worrying about creating stencils for pumpkins.

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