New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JackGratton Jack Gratton (@JackGratton) reported

    @Bornforexile5 @playnewworld Has your login message changed?

  • PlaneswalkerGam Eas (@PlaneswalkerGam) reported

    Anyone else having ´ots of crashes playing @playnewworld ? Any ideas how to fix? Already capped my fps but didn't help... #NewWorld #MMORPG #MMO

  • Richard48062297 Darkstar Magic (@Richard48062297) reported

    @crownchannel @playnewworld mass-report for easy pvp wins, it's effective because these ****** devs refuse to admit it's a problem and have blatantly lied about the report process.

  • mitsuriiguro Mitsuri Kanroji (@mitsuriiguro) reported

    @pr0phie @playnewworld yes this problem!!! my husband is having this problem too and they are still not fixing this problem. it is such a major bug, can't believe they still can't fix this....

  • mitsuriiguro Mitsuri Kanroji (@mitsuriiguro) reported

    @playnewworld Hello, please respond, when will you fix the issue of some players that have token caps 25k instead of 50k....? this problem has been going on for so long........

  • satansavess666 Satan saves (@satansavess666) reported

    @playnewworld Fix the pvp lag holly crap! Built a game built around the premises of large scale battles and it doesn’t work. How does WOW out perform newer MMO’s? I understand the graphic are way better but what are graphics when pvp is unplayable?

  • TrickyTrident 𝕋𝕣𝕚𝕔𝕜𝕪𝕋𝕣𝕚𝕕𝕖𝕟𝕥 | 𝕄𝕦𝕤𝕚𝕔𝕚𝕒𝕟 (@TrickyTrident) reported

    @playnewworld Rima Bahar Mission Has an issue The Spawn keeps disappearing and causing a reset

  • jacobseverson7 MuscleNerd (@jacobseverson7) reported

    @playnewworld can you guys please fix the 580 weapon quests?? Several bosses for the last part are bugged. Either instant reset when they move an inch or despawn at 20 percent HP. Making it impossible to finish the quest.

  • aphaeaa phae (@aphaeaa) reported

    .@playnewworld please let us know if there’s a planned fix for the Dynasty dungeon. We have full crashed multiple times or getting kicked!

  • Krethys Krethys (@Krethys) reported

    @playnewworld What about fixing your broken reporting system? I will continue report bombing people I don't like on the server and getting them those fancy 24hr "L"s. We all know reports aren't reviewed manually

  • AkselLeth Aksel Leth (@AkselLeth) reported

    @TheDanishMauro @playnewworld I have the same issue. Can’t log in. Seems it’s not a problem on US servers. What’s going on @playnewworld ??

  • RAYMONDBRACKEN RAYMOND BRACKEN (@RAYMONDBRACKEN) reported

    @MartinP37132940 @BOLOYOO1 @playnewworld Good shout with the test, only started running it an 1hr and it's found 5 errors on the 5950x so far and still the rest to scan. Is there a way to download the results so I can send to the store I got it from and get a replacement?

  • joacopereyra87 Joaquin Pereyra 💚 (@joacopereyra87) reported

    @goodboykola @robotkirby @playnewworld I ve been told that this problem may be solved by disabling voicechat. I am giving it a try tonight. Good luck.

  • ButthassMartin MartinShuffle™ (@ButthassMartin) reported

    @PureShanks @playnewworld Yea evidently they had some problems with them so they are working out the kinks before releasing them and they came out and said they aren’t gonna allow region transfers now which sucks for my buddies who started out on west coast servers so now they can’t meet up with us

  • the_sendh TheSendh (Joey W) (@the_sendh) reported

    @playnewworld STILL BUGGED PLEASE FIX THIS SO I CAN CONTINUE MY QUEST I BEGGGG

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