New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Sir_Indica Sir.Indica420 (@Sir_Indica) reported

    @tinox9697 @EricGalenzoga @playnewworld Get a better video card I was pulling 120 fps with a 2080 super with 0 problems in and out of the city

  • edwinacotto1 Byzui (@edwinacotto1) reported

    @playnewworld please fix the audio and inputlag 🙏

  • Scarybooster1 Add your name (@Scarybooster1) reported

    Here’s my thinking: If we all choose NOT to beta test @playnewworld then they won’t get feedback and they won’t have to delay more to fix bugs. Hear no evil see no evil speak no evil scenario.

  • brandonwstrong Brandon (@brandonwstrong) reported

    @playnewworld game is crashing periodically in performance intensive zones such as player towns. Never had this issue in the beta months ago. Tried turning down my gfx settings and same outcome. Hardware hasn’t changed since last test.

  • Tihson_Gaming Tihson (@Tihson_Gaming) reported

    @playnewworld Played for a few hours yesterday and it was fun, no major performance issues 👍. @playnewworld please look at increasing spawn rate of bosses needed for quests. Waiting 20 minutes to get a tag hit on Henry at the river docks brought back overcrowded WoW server frustrations.

  • DasAlanArt wipe (@DasAlanArt) reported

    @playnewworld this game need 1 more year I’m sorry to say it but the game combat play. Feel very clunky. And animation need to be improved and a-bit graphic. To mush bug graphic issues and. Crashes. Ect.

  • Chrisroxs125 Christopher Link (@Chrisroxs125) reported

    @playnewworld Trying to log on to either of my two characters now results in an instant crash on loading screen

  • virsago2099 Virsago2099 (@virsago2099) reported

    @ZapTM_onTwitch @playnewworld Guess you haven't done many stress tests. They usually don't last very long and they receive regular maintenance and updates throughout. It's a pretty common thing in testing to take the servers down, perform maintenance and add updates.

  • alarre5 a.larre (@alarre5) reported

    @playnewworld @deadheaddabz i applied for the open beta and im still waiting 5 hours, any problem?

  • chumbawumba6943 ChumbaWumba6943 (@chumbawumba6943) reported

    @playnewworld Am i going to have a problem running the game on a rtx 3060? i keep hearing mixed feedback

  • Sparing_droid Marbearis (@Sparing_droid) reported

    @playnewworld Are there plans to fix the graphical glitches when fishing? Like how there are water ripple effects even while you're holding it? Also any word on a fishing journal or record keeping method? Why give them length and weight if there isn't a way to track it?

  • JROCCthaGreat JROC (@JROCCthaGreat) reported

    @SiKEviL @DefogoPlayOn @playnewworld Right, havent had any performance issues, just sound and a few bugs

  • FitoTono FitoToño (@FitoTono) reported

    @playnewworld 1660ti (everything on LOW settings) fps 50-70 open world, 20-40 towns. Audio bugs, and gameplay stutter (this might be my trash internet). My laptop's battery drained like crazy after a few hours (while plugged in). Anyone else having these issues?

  • Chrisroxs125 Christopher Link (@Chrisroxs125) reported

    @playnewworld Game has crashed on me twice, each within an hour of Gameplay; tried signing on to character after crash and game got a fatal error, crashed again and is stuck on "running" on steam and steam is now frozen. Had to task manager out of it. I am running the game on a RTX 3070

  • nikkaraqi Nik (@nikkaraqi) reported

    @playnewworld on the Olympus server the main quest boss fallen soul warden and is glitched from allowing people to progress in the main story pls fix this

Map Check Current Status