New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Dyyrin Dylan Andrews (@Dyyrin) reported

    Hey @playnewworld we going to be getting any kind of update on transfers this week or a simple bug fix patch? This game really needs it the UI is a mess of bugs.

  • PinkPhoenixSB PinkPhoenixSB (@PinkPhoenixSB) reported

    I wanna stream but I'm experiencing some lag in my @playnewworld. Working on it for a sec.

  • ChechoFPS Checho (@ChechoFPS) reported

    @playnewworld @BashFrost How about you fix all these automated ban issues

  • liveandlearn84 Mark (@liveandlearn84) reported

    @playnewworld FIX your servers first. Prioritize and help the 1000s of people who you say have to delete their characters and start over cause that is what you say is the solution to the lag detection bug

  • joseluis_gamer Glutmine (@joseluis_gamer) reported

    @playnewworld fix the bug of getting stuck in a house without being able to leave and without fast travel working forcing you to close the game please

  • Icywind12 Icywind1 (@Icywind12) reported

    @NymgeneerN @playnewworld From what I heard even in the menu as your adjusting those settings it starts unlocked which can make card go boom. It should be changed by default via a patch to ensure this problem doesn't happen

  • dpjsc08 DPJ (@dpjsc08) reported

    @eZnow1337 @playnewworld Yeah! I can easily run OBS, Photoshop n render in SV at the same time with no lag.. But as soon as I stream, my PC will explode n kill me I know it

  • Stealthy__TV Stealthy__TV (@Stealthy__TV) reported

    @playnewworld Can you please fix the desynced dungeons its impossible to progress when enemies are hitting you when they arent even aggro on your screen 5 days we have had this issue

  • OhioTaoist Austin Givens (@OhioTaoist) reported

    @playnewworld I'm playing the game but I gotta say I'm super disappointed . No swim animation, amrine dungeon is broken , bugs all over the place , and even after pushing The game back for months . It feels unfinished .

  • Dyyrin Dylan Andrews (@Dyyrin) reported

    @SWE_Motorizer @playnewworld Luckily I haven't had issues with servers. All my issues are with the UI. After long sessions my UI slowly starts to bug out and miss elements.

  • PainJFttv PainJF (@PainJFttv) reported

    @playnewworld are you guys just not going to fix the laggy Dungeons? Been 4 days now

  • Pukizzs SinisterPanda (@Pukizzs) reported

    @playnewworld Heyy, love the game, but i can't help but complaint about amrine excavation not working for most people on the new servers, due to this, we cannot progress with the main story, it's really bad and some response would be awesome!

  • hotdogrr Will (@hotdogrr) reported

    @playnewworld Any plans on fixing the incredible lag on instance servers for new servers? Are you gonna let player there be unable to clear expeditions for any longer?

  • NymgeneerN Nymrinikus (@NymgeneerN) reported

    @Icywind12 @playnewworld Cap frame rate at 60 in the in game options and card no go boom boom. For the most part they fixed the issue in beta but they suggest the cap as a safety measure.

  • FDRTKOva TKOva (@FDRTKOva) reported

    @playnewworld any news of a patch to fix the issue with dungeons?

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