New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Crimsoncrisp thecrimsoncrisp (@Crimsoncrisp) reported

    @playnewworld Is there anything you can do to stop getting kicked from queue? Been consistently getting kicked from it for hours saying too many login attempts

  • donat_kozmann Donat Kozmann (@donat_kozmann) reported

    @playnewworld After 3 hours I was 55th in queu… error.. now 2808.. well done :D

  • lonewollf_media Lone_wollf (@lonewollf_media) reported

    @keigg @Vivaldi37380472 @playnewworld A repeating macro that repeats the keypress every 30 seconds or so. Very easy to set up...Simple fix to purge them is to reset the servers every so often to keep players rotating through until such time as the queue issue is solved

  • PunkLeopard Punkleopard (@PunkLeopard) reported

    @playnewworld all these fixes and stuff are nice and all. But issue is servers still filling out horribly due to people afking either running in place with auto run. Or using the old school controller trick to move in place spinning lol. fix that somehow?

  • RD2BLeRitz Xander (@RD2BLeRitz) reported

    @playnewworld Really was hoping that with the extra month push back from beta that this kind of thing would have been dealt with. Major bummer to see all of the same issues from beta after waiting an additional month.

  • DonnieWyer Donnie Wyer (@DonnieWyer) reported

    @playnewworld Will this address the issue of prolonged high GPU usage while queuing?

  • keigg Keiran (@keigg) reported

    @Vivaldi37380472 @playnewworld it still kicks them out even when aut running.. the problem is people are getting something to place on top of the "W" key which keeps them in because they're technically not afk

  • cemtou Cem Tolu (@cemtou) reported

    @playnewworld Dear New World, Due to compass resource tracking bug wanted to relog in decent time and I was in que for 500 ppl. Said okay can wait but it's 10 hours and THIS **** QUE SYSTEM KICKED ME FOR A 4 TIMES. FIZ FIX YOUR LOGIN SERVERS DONT OPEN NEW ONES. ENOUGH IS ENOUGH.

  • aLivingBeing a Living Being (@aLivingBeing) reported

    @playnewworld Please look at the 'You are queueing for a starting area...' queue line It's so ******* broken.

  • k0jda Tomáš Kojecký (@k0jda) reported

    @playnewworld it launched 2 days ago, the hype is overwhelming. I don't really mind about the quest right now because it's expected. I'm pissed off because i have been waiting for 6h each day to eventually end up last in the queue because of errors again & again > people are justifiably angry!

  • doom_plays DoomPlays (@doom_plays) reported

    @playnewworld so when are you fixing the unrecoverable error? It seems ******* stupid that I have to turn off IPv6 just to ******* play a game I was playing just fine two days ago

  • wortavin Wortavin (@wortavin) reported

    @Pezzor @playnewworld Yeah. I've seen people say it's not for casuals but it totally is as well. I've had no problem with just a few couple hours sessions. There's no rush

  • Stian_tk Strebbi (@Stian_tk) reported

    @playnewworld Hello! Must honestly say.. fix ur servers! Been waiting for 4-5 hours... got in. And ohh ! Game crash! Gets right back into the game.. aaaand back in the que .. i used like 1 minute to close and boot up the game again

  • mrgarrison1993 Taylor garrison (@mrgarrison1993) reported

    @playnewworld Yaaa I didn't get my que position back this **** is so frustrating when you disconnect

  • Dzemi_F_Gaming Dzemi (@Dzemi_F_Gaming) reported

    @playnewworld I am not just having issues with queues, also having huge problem with getting kicked from those queues just to have to rejoin them right at the back again. Frustrating to say the least to get to 19, 41, 70 to get an error, rejoin and be at 900, 1k or higher. pls fix this.

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