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New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Enomao86
    Enomao (@Enomao86) reported

    @SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

  • doctordestix
    Doctor Destix (@doctordestix) reported

    @SometimesClutch @ShultsyPlays @playnewworld Not correct. Guild Wars 2 doesn’t have a sub and is still running. There are other games that function this way as well. The problem is that they botched the launch and damaged their image. Which I may add is the most important problem.

  • ProimagensJ
    ProimagensJR 💿 (@ProimagensJ) reported

    @playnewworld It's so sad to see news like this. My heart is completely broken now.

  • Rupinski
    sixty7gt500 (@Rupinski) reported

    @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

  • OnlyOneAnswer
    Only one Question (@OnlyOneAnswer) reported

    @rozilol @playnewworld Server Problems!!!

  • Zargisan
    Michael (@Zargisan) reported

    @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

  • Fellow_Platypus
    Fellow Platypus (@Fellow_Platypus) reported

    @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

  • andrewshark91
    Andrewshark (@andrewshark91) reported

    @playnewworld What’s the point of live service games if they just keep shutting down..

  • NO1Kn0wsss
    NO1 (@NO1Kn0wsss) reported

    @BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.

  • Bob1551x
    Bob1234x (@Bob1551x) reported

    @playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap

  • M0l0k0v3ll0c3t
    M0l0k0 (@M0l0k0v3ll0c3t) reported

    @Vokun_ @zomeisterr @playnewworld Almost every major service game launched in a poor state and is now in the top 25 on Steam. Destiny, Warframe, Rainbow Six Siege, CSGO, Sea of Thieves, No Man's Sky, Path of Exile, the list goes on and on and on.

  • rayleightt
    Rayleightt (@rayleightt) reported

    @playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

  • Karusso03
    Karusso (@Karusso03) reported

    @playnewworld What happened to a 6 month notice before shutting servers down? Oh the player base dipped from 40k to 500 people, crazy how that happened.

  • flappySFC
    Gioˢᶠᶜ (@flappySFC) reported

    @playnewworld Fix QUEUES , do something

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