New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Andar_Wyn Gaming Dad (@Andar_Wyn) reported

    @playnewworld @playnewworld please sort soon as not been able to spend one minute yet in Aeternum dispite trying to login for over 24 hours!! It’s a joke 😭

  • LikeButta Butta (@LikeButta) reported

    @playnewworld where’s the crash protection for queues?

  • ooo_julie_ooo DamnagedOne (@ooo_julie_ooo) reported

    @playnewworld 7 hours later and I still cant get in. You keep kicking me from queue is utterly ridiculous!!! Fix your EU servers!!!!

  • GutoLhamas Guto Lhamas (@GutoLhamas) reported

    @playnewworld @playnewworld THERE IS A HUGE BUG IN SA SERVER NARAKA!!! AMRINE CANNOT BE DONE, EVERYONE IS STUCK ON LEVEL 25 THE MOBS ARE BUGGED AND DONT TAKE DAMAGE, PLS ADRESS THIS ISSUE!

  • rizefall2 Robin Andersson (@rizefall2) reported

    @giftzwergg @KwokWopper @playnewworld If you get the connection error, just press it so it goes away and wait. You'll be put back in queue and retain your position.

  • rizefall2 Robin Andersson (@rizefall2) reported

    @KwokWopper @playnewworld If you get the connection error, just press it so it goes away and wait. You'll be put back in queue and retain your position.

  • Dvieli1 Dvieli (@Dvieli1) reported

    @playnewworld Go fix the Amrine Dungeon... its impossible to do and without it you can't progress the MSQ, how come the released game has more bugs than the closed beta...

  • GutoLhamas Guto Lhamas (@GutoLhamas) reported

    @playnewworld @playnewworld THERE IS A HUGE BUG IN SA SERVER NARAKA!!! AMRINE CANNOT BE DONE, EVERYONE IS STUCK ON LEVEL 25 THE MOBS ARE BUGGED AND DONT TAKE DAMAGE, PLS ADRESS THIS ISSUE!!!!

  • GutoLhamas Guto Lhamas (@GutoLhamas) reported

    @playnewworld @playnewworld THERE IS A HUGE BUG IN SA SERVER NARAKA!!! AMRINE CANNOT BE DONE, EVERYONE IS STUCK ON LEVEL 25 THE MOBS ARE BUGGED AND DONT TAKE DAMAGE, PLS ADRESS THIS ISSUE!!!

  • SasamiRari Sasami Rari (@SasamiRari) reported

    @playnewworld How about increasing the server size? 2000 people per server is very low especially considering a majority of these people may not login after the second or fourth week. The last thing you want to do is merge servers within your first year

  • BustincapsTV Bustincaps (@BustincapsTV) reported

    @playnewworld Can we talk about this GPU bricking issue????

  • giftzwergg gifty (@giftzwergg) reported

    @KwokWopper @playnewworld Waiting 10 hours here :) because of the connection error

  • Daniel23775440 Daniel (@Daniel23775440) reported

    @playnewworld in SA servers (naraka) need fix to amrime quests for complete to a principals quests

  • mulisha187 llll (@mulisha187) reported

    @playnewworld If only you had several years and multiple delays to address this issue...........................................

  • GutoLhamas Guto Lhamas (@GutoLhamas) reported

    @playnewworld @playnewworld THERE IS A HUGE BUG IN SA SERVER NARAKA!!! AMRINE CANNOT BE DONE, EVERYONE IS STUCK ON LEVEL 25 THE MOBS ARE BUGGED AND DONT TAKE DAMAGE, PLS ADRESS THIS ISSUE!!

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