New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GeekGamerTR Geek Gamer (@GeekGamerTR) reported

    @playnewworld @BigHecLIVE yes release on time and fix bugs, glitches, exploits daily or weekly updates

  • cheraax chernov andrey (@cheraax) reported

    @playnewworld There are problems besides bugs: 2k players is very little for a PVP server. Also PVP is not motivated at all, only for fun.

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @apostle_ofc @thrawn2k5 @playnewworld Bow is broken for the level of effort, I'll stick to Great Axe and watch people complain.

  • warmtofulives Warmtofu (@warmtofulives) reported

    @playnewworld Bring back PVP SCALING - Open world PvP from level 1-59 is broken completely now.

  • Teris24375359 Teris (@Teris24375359) reported

    @playnewworld Just release it. Even WoW was released with bugs and it’s easier to fix them on weekly maintenance The game is in a playable state. Granted there were more bugs this time then closed some how.

  • MontbleauPaul Paul Montbleau (@MontbleauPaul) reported

    @SigniaXGaming @playnewworld It was extremely stable for me! Ryzen 5950X and 3090 FTW3 Ultra, even in closed beta had 0 issues. Uncapped and overclocked the whole time. +250 memory, +30 core, 119% Power Limit, Uncapped FPS. Only thing I saw is the core hitting 70-72 degrees Celcius, average 65-68C

  • amorius Larry (@amorius) reported

    @jdel_9 @Native_Zero @playnewworld I had a similar issue with a boss inside a cave of corruption, had to kill 3 times somewhere around the level 19-ish questing. Also, that quest, 'under something stars'. A coffer failed to provide a required quest item which stopped the progression of that quest chain.

  • kKinali_TV KKINALI_TV (@kKinali_TV) reported

    @MeghanAmanda29 @playnewworld I'm sure this is top priority. It has been discussed since aloha, they I saw. I hope they fix it. I hate walking on the ocean floor like a robot.

  • ColinMarcom Colin Marcom (SirRoadz) (@ColinMarcom) reported

    @playnewworld For every one person who thinks one way there is one that thinks the opposite. So to bridge that i dont see the issue with a handicap in the lower level zones as it will promote new players to want to stay in the pvp scene. Build the community as a whole, not a singular group.

  • Darkendeavor Darkendeavor (@Darkendeavor) reported

    @playnewworld I noticed a lot of stuck retreating enemies during the beta- would adding a “retreat timer” of a minute or so that leads into a hard reset be a potential fix?

  • bspeer Bill Speer (@bspeer) reported

    @playnewworld Please fix wars. Game froze last night for 7 minutes for me and many of my team.

  • 10wesdunn Wes Dunn (@10wesdunn) reported

    What am I supposed to do now? 64 hours of the last weekend were spent on @playnewworld. I need my quest fix.

  • MeagsTv MeagsTV (@MeagsTv) reported

    Shipped back my PC today, I hope they can fix it and send it back before @playnewworld <3 🥰

  • revan619 Revan619 (@revan619) reported

    @DuelistThee @playnewworld Step 1. Lmb Step 2. Break line of sight Step 3. Potting whilst LoS is broken Step 4. Stairs

  • theanyazdes anyazdes (@theanyazdes) reported

    new world beta is closed. launch is in 2 weeks. I'm watching new world vods right now.... I don't have a problem, I pwomise 🙃🙃 @playnewworld #NewWorld

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