New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Bern, BE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Aodan (@AodanTV) reported
@SkyBull14 @playnewworld The invincibility thing is a left over dev item. Not sure how it made it live. The Ice Wall lag out is more on the devs and optimization of Wars, but we believe our major competition is doing it on purpose. Making defense impossible if we don't spawn camp them.
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Spoofeh (@Spoofeh88) reported
@playnewworld So are we gonna have tommorow evening after our work to play or are we staring at another servers down screen cause your updating in prime time EU?????
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Actosh (@GH_Actosh) reported
@playnewworld @playnewworld what are u going to do with the war exploits going on for a while now?Turn off wars until u fixed that stuff, cause right now its almost useless to go in Wars against Companys abusing the Lagspike and undying exploit. Outpost rush was disabled for a way minor issue!
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Mo (@Mot_Mag) reported
@playnewworld miss you bud. Sorry you forgot your login credentials 🥲
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wolfarmmy (@wolfarmygaming1) reported
@playnewworld please fix your glitches and bugs before doing the server transfers
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Fro (@frocusdforlife) reported
@playnewworld Any idea when some of the legendary questline bosses are going to be fixed? Also - First Light on Hanna Pacha has stations that we upgraded to higher tiers, yet are only showing tier 2 when you go to the station, any fix for this?
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JeanTVGaming (@JeanTVgaming) reported
@playnewworld I cant login on EU servers. its is just circeling around the play
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Ayyub (@dollabillions_) reported
@playnewworld PLEZ fix the market and crafting. Everything seems to be breaking. Crafting failed. Can't buy/sell.
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Aodan (@AodanTV) reported
So between mass Ice Walls lagging out Wars or the easily utilize invincibility exploit, what will be done against players intentionally using them? The worst part is trying to prove ppl used them, esp when a whole company does it in a 50v50. @playnewworld
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#RaiderNation (@NugsLoL) reported
@P_Betar @Gothalion @playnewworld I mean just getting to level 60 is worth the 40$. Idk wym why are so many people playing it. Most of the issues are all related to end game.
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datloganguy (@datloganguy) reported
@playnewworld There does not seem to be an option to set the audio device in the game outside of communications... This is a problem for those of us that use multiple audio channels for different applications. Also in the communications you can't set to "Default" device......
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Damon Pluto (@DamonPluto) reported
@garcia_deion @AvionBlack6 @playnewworld Nobody offers cross-region transfers. Certainly not free. If you invested 100+ hours in the first two weeks of the game, and don't want to start over.. I don't think I'm the one with a problem. I made a character, I couldn't transfer, I made another character. Wow. So hard.
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Stiven Paiba (@Sticky_vado) reported
@playnewworld Any news on end game fixes?? Outpost isn't working, Level 65 breaches can't be closed, Myrkgard can't be completed and I'm pretty sure the list goes on. Please please please fix end game, sitting in one spot farming the same boss is starting to get boring.
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Aodan (@AodanTV) reported
So we are over 50% sure that the dominate Mauraders company on Locuta made a concerted effort to Ice Gauntlet lag and possibly used the invincibility exploit to win a war against another company in our faction. This is going to get out of hand @playnewworld if not addressed asap
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Mind over Matter (@tryoung) reported
@Real_DanMan @playnewworld Coming from games such as Elder Scrolls Online (played for over 2 years), and Destiny 2 (played for over 1 year) - both crashed and were riddled with bugs, I'm surprised at how stable New World has been. I've had no issues logging in, haven't been booted once, and no crash.