New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MDC445 Michael D Constantakos (@MDC445) reported

    @playnewworld Is there a way to fix a char slot after you delete a guy because you should have two slots pre server

  • Bitter_Bat 🔪Bitter | Maybe Dead🔪 (@Bitter_Bat) reported

    @playnewworld Had a friend queue for 2 hours and then when they were loading in the game crashed saying there was an update issue. They already played this morning just fine. Something to look into. :/

  • Yiu_Yokyiu Yo (@Yiu_Yokyiu) reported

    @JoseArc30 @playnewworld excatly. what they were doing is only to distract the problem, if the player cap has been fully filled but unlimited player kept signing up to the server on a so call fair queue, the player base of the server can never stablize, none of the "content" will make sense without that

  • mutedtylerr Mutedtyler (@mutedtylerr) reported

    @gamingpacifits @playnewworld That’s just your fault, they announced free server transfer hours ago. Don’t try to go to streamer server, problem solved.

  • kirkbushell Kirk Bushell (@kirkbushell) reported

    @playnewworld I do find it weird that you have to bring other servers down to bring up new ones. Something else at play here?

  • sammercer18 Iryphia (@sammercer18) reported

    @danuyel @playnewworld It will be a problem, there won't be a big enough playerbase with NZ and AUS players only

  • griddark griddark (@griddark) reported

    @playnewworld Why do you need to take the servers down, to add additional worlds?

  • ninehundred Ninehundred (@ninehundred) reported

    Sorry, all of us Aussies have to crash American servers because ours are down for maintenance #PlayNewWorld

  • enjoiadrian Adrian (@enjoiadrian) reported

    @SethisChosen @michaeljwjr @playnewworld Not sure what you are trying to achieve by this response. The speed at which they react to the issues is what is going to make or break this game. Pretty sure everyone wants this to succeed. Your points are obvious and don't really contribute to getting things fixed.

  • iambenjermin Ben Henderson (@iambenjermin) reported

    @AdamGreen37 @_TKGX @playnewworld You're problem for wanting to be on a populated server. Bruh. You had/have options.

  • joshuamoyle2 joshua moyle (@joshuamoyle2) reported

    @playnewworld its been 35 cmon man i need my fix!!!

  • ScubaSt06287343 ScubaSteve (@ScubaSt06287343) reported

    @playnewworld fix this dumb *** question times

  • _n0ts0rry_ NotSorry (@_n0ts0rry_) reported

    @OliverP49823790 @mgio2005 @playnewworld It'll fix itself when server access improves. The problem right now is people can't easily log out to go get dinner, and log in again after since it's hours wait in a queue to get back in. People will stop doing this or do it less when the waits aren't bad I'd guess

  • BenReimer10 Ben Reimer (@BenReimer10) reported

    @mattylundgren99 @playnewworld @NewWorld it is a bug i had same issue it said i was lvl 1 logged in and was 15

  • KaoticVFX Josh (@KaoticVFX) reported

    @playnewworld Hey look, I get youre trying to fix the OCE servers, but youre really ******* with mine and my friends 24 hour stream, if you could just put them back up asap, that would be great, thanks. x

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