New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • FusionRL_ *fusion.* (@FusionRL_) reported

    @playnewworld Did they fix Amarine Expedition on some servers?

  • Celjii Celji (@Celjii) reported

    @playnewworld any update on the "Lag detected" issue that is still happening?

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @playnewworld So tracking/compass bug still going to be around? Sick. Only been a problem since closed beta.

  • falafel_father Sami | FalafelFather (@falafel_father) reported

    @TreysinBran @JeffBezos @playnewworld Dungeons are broken on every server it’s so frustrating. Moving to a smaller server was one of the best things I’ve done tho because at least they’re not laggy

  • mattdogg0617 Matthew stone (@mattdogg0617) reported

    @playnewworld fix us east sever Carabas infinite loading screens and fast trave broke can't interact with anyone multiple people haveing this problem

  • themarkdrake Mark Drake  (@themarkdrake) reported

    @playnewworld Is this the reason for Morrow being down "for maintenance"? Your server status page is lagging behind, and people are wondering why their servers are going offline (US East).

  • Eagleshive Bye Simmons (@Eagleshive) reported

    @playnewworld Amrine is broken, and play for a fix soon? Plz help.

  • Chief_SlappaHo Jon Bronson (@Chief_SlappaHo) reported

    @playnewworld Windward city on Cantahar US East is broken

  • TravisBass1997 Travis Bass (@TravisBass1997) reported

    @playnewworld Did yall have a bunch of servers just crash?

  • Lyrcmck Jon (@Lyrcmck) reported

    @playnewworld Love how you doubled down on the AFK stuff when the main issue is server capacity. Kicking 100 people who are AFKing to avoid queues of 700+ people isnt going to suddenly free up 700 slots

  • SpotonuT SpotonuTTV (@SpotonuT) reported

    @playnewworld Anyone else have high ping issues tonight? Been fine until tonight

  • lustfulpasiphae Pasiphae (@lustfulpasiphae) reported

    @playnewworld what is with these crashes and then login error/world under maintenance messages when PvP wars are happening.

  • RafaMoraes91 Rafael Moraes (@RafaMoraes91) reported

    @playnewworld when are you fixing these insane queues? It's impossible to login at night

  • Melisabrox1 Melina💫 (@Melisabrox1) reported

    @AaronJCarson @playnewworld @instagram I also got similar issues and support service ain’t doing anything about it, so I contacted citrix_online on Instagram he successfully fixed my account today, he’s legit and reliable.

  • xpr_jonathan Jonathan_XPR (@xpr_jonathan) reported

    @playnewworld Hey I would like to know if you are going to fix the problem with te disappearance of tracking mining ore and animals in the compass. I need to relog every time to fix it and it’s a problem when servers are full

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