New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Troye_______ Troye (@Troye_______) reported

    @playnewworld How ******** does this fix anything with day 1 servers

  • TheEndbossTV TheEndBoss (@TheEndbossTV) reported

    @Taterandtot1 @ReignCloudPuffs @playnewworld IMO Goal right now is play the game however you can. When the game stops having queue problems and free server transfers open people will migrate somewhere.

  • NZero__ NZero (@NZero__) reported

    @playnewworld How is it that my game crashes be forced to completely restart then after then it fails t JOIN GAME then I get put in back of queue????? Why not priority queue after an error this is ridiculous

  • insanity1104 insanity (@insanity1104) reported

    @playnewworld May want to fix players literally afk farming xp with macros in plans of the pestilent mission. Literally bunched in a cave with life staffs dropping heals and macro farming xp while they are afk.

  • rs1ega El ganso con la riñonera (@rs1ega) reported

    @playnewworld fix all servers in SA with the buggy dungeons

  • baileymarieyee Tacopowner (@baileymarieyee) reported

    @playnewworld Was playing the game then lag was detected, got kicked and now I’m sitting in a queue AGAIN… 🙄

  • HertaGerta Herta Gerta (@HertaGerta) reported

    @RealSyphix @playnewworld Same Issue here however I was able to continue playing after waiting a few minutes

  • soup_hawk Soup_hawk (@soup_hawk) reported

    @playnewworld hey I love the game! I just wanted to point out a queue time issue where I was waiting at like 800 in line for a couple hours and my brother came home and got into queue lower than mine at like 200. Hope it can be fixed soon! Good luck y’all!

  • AnarchyKraken AnarchyKraken (@AnarchyKraken) reported

    @Magnum_Libris @Twitch @playnewworld was chillin at 0 queue time this morning, the game proceeded to crash and still waiting through a 1.3k queue, not choosing a different world after getting to 25 already, especially after the second beta being for testing servers lmao

  • MoistPrune2 MoistPrune (@MoistPrune2) reported

    @playnewworld Fix crashes. No one cares too restart. I put in hours and hours on a server and made progress and I'm not replaying that story or grinding 130 logging again....

  • kevin_hiatt Rafter17(KevinHiatt) (@kevin_hiatt) reported

    @playnewworld Honestly don't understand how #NewWorldMMO is crapping out so bad.. it was pushed back numerous times, then pushed back an extra month after Beta. How did devs not anticipate long que's or lag spikes making game unplayable? Ridiculous lack of foresight & preparation. #NewWorld

  • ItsYaBoyTweek Tweek (@ItsYaBoyTweek) reported

    @playnewworld For the love of all that is holy, please fix the vingolf server in US East!!! Position in queue is jumping from 80 to 1600!

  • jrakosik JaeR (@jrakosik) reported

    I know #NewWorldMMO has some server issues, but can @playnewworld please make a better character customization suite once the game is more stable etc? The facial models for the females and males are atrocious and deformed. I think maybe 2-3 are useable at best.

  • Matt_Stinson Matt Stinson (@Matt_Stinson) reported

    @kyle___hill @Cschwartzy720 @playnewworld Just got an error after sitting in queue for 6 hours. Back of the line. Was at 300 back to 2700. **** this.

  • Syndicate_699 Gabe (@Syndicate_699) reported

    @playnewworld So when the server issues are fixed are we gonna get a hard reset so everyone can have a fair chance in the game? Or are we just gonna have to suffer always being behind those players that didn't have queue and server issues?

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