New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • korwulf korwulf (@korwulf) reported

    @LoreseekersCast @playnewworld Skinning, it's not a huge problem for me as melee but ranged players are struggling in populated areas. I wish AGS would put a 30 second timer or something to allow the highest damage dealer the opportunity to skin.

  • mirket2020 mirket (@mirket2020) reported

    @playnewworld Please fix high CPU usage.

  • YoneShippuden .. (@YoneShippuden) reported

    @playnewworld I get always the ingame message lag detected and then the game disconnent me, aber 4 hours in queue im finally again ingame and then it crashs im so done...please give us as soons as possible the free server transfer

  • VeiledRiot 🌙 SpookyRiot 👻 🖤🤍💜 (@VeiledRiot) reported

    @iamCodec @playnewworld Sounds like they plan to explain it... but unless it's an issue they'll just run with it. They probably will let people figure out how things work instead of going into things people likely won't understand. After a certain technical point there isn't a reason to explain it.

  • dragn_flyy Dragnflyy (@dragn_flyy) reported

    @Chottis92 @playnewworld I haven’t even done a dungeon yet,but I did restart and didn’t do anything. Maybe I was just having a weird glitch idk

  • MrZy48322738 Fast D Marcus (@MrZy48322738) reported

    @playnewworld Lovely 4h q then kicked and it won't put me back in the queue. Lovely system might be good to fix it soon.

  • iamCodec Codec (@iamCodec) reported

    @VeiledRiot @playnewworld It’s already an issue. lol That’s what I’m saying. pvp scaling to “lessen the gap” would suggest that they want players to be able to part-take in pvp events regardless of level, but lower level players are being ignored for wars. So there should be some clarification

  • NaNaHaygen Zackary NaNaHaygen (@NaNaHaygen) reported

    Man when is @playnewworld gonna fix the dc bug. I logged out by returning to menu -> exit to desktop. Why is the game bugging out and leaving me on the server. That’s twice now where I can’t play before my job because the game broke. @amazongames

  • denitrifi denitrifi.gaming (@denitrifi) reported

    @playnewworld fix your mass reporting system, I just got banned for 24 hours for using the word Jew.

  • Donkeykong0303 Dakotah Snyder (@Donkeykong0303) reported

    @karnizarchada @playnewworld I’m having problems when making the game into 1440p. I’ve a 4K monitor but when trying to do anything but 1080p the screen gets “squished” everything becomes short

  • Daryl_Hislop Daryl Hislop (@Daryl_Hislop) reported

    @playnewworld I am probably in the minority, but my issue is this: I'm lvl 27, and my wife just picked up the game. As my company and I are on Folkvangr, my wife is not able to play on the same server. This is pretty game-breaking for me. Looking for solution.

  • KdogLive Kdog (@KdogLive) reported

    So uhhh... How we looking on that Rapier Evade camera bug fix @playnewworld ? Asking for a friend. 👉👈

  • Donkeykong0303 Dakotah Snyder (@Donkeykong0303) reported

    @karnizarchada @playnewworld Just seeing if anyone had the same problem and knew a fix as I couldn’t find anything on their site or google

  • ElfarSmari Elfar (@ElfarSmari) reported

    @playnewworld bruh, twice have I been sent back in the queue due to a connection error that says "Timed out while waiting for server to spawn the player". My game crashed and I just wanted to get in the game again, why do I have to wait?

  • HSchmerz7 HerzSchmerz7 (@HSchmerz7) reported

    @playnewworld The queues are getting longer every day, why not fix that first? People want to play a game, not read your server status page.

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