New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @playnewworld love the game, hate the login times, is there any update on when/what you plan to do about server capacity? Over 700 in a queue is a-bit too much. Maybe increase by 1000?

  • eraxyexrs Eraxy (@eraxyexrs) reported

    @playnewworld hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?

  • ben_akali Ben (@ben_akali) reported

    @playnewworld over 12 hours in queue and still haven't been able to play, are you gonna fix this?

  • ItsRFT_ RFT // VTuber 💕 (@ItsRFT_) reported

    @ChibiDixie @playnewworld what server are you on? and i can do some looking around to see if theres a fix :)

  • SoapySalmon SoapySalmon (@SoapySalmon) reported

    @playnewworld Why is nobody talking about the astronomical lag and desync people are experiencing in the games first Dungeon? The game is terrific in the open world! But as soon as you enter an instance everything goes to ****. The MSQ is locked behind a game breaking lagfest..

  • crashdoom Crashdoom 🇺🇸 (@crashdoom) reported

    So uh, anyone know what the "Restricted Area. Region is blocked." error is on @playnewworld? Can't seem to travel into Windsward on Castle of Steel.

  • eraxyexrs Eraxy (@eraxyexrs) reported

    hey @playnewworld CAN U FIX YOUR GAME>? i stay in que 5 hours and then when i finaly login in game after one min i have LAG DETECTED. And dropped to que again to 2.5k? can u fix your reconect system ??? i am payed full price for what?

  • EmmanouilEisa Emmanouil Eisa (@EmmanouilEisa) reported

    @playnewworld show me a game that you relog@because of lag issues and you get que... YOU GO T MAIN MENU AND GET QUEUE. Embarassing game nice

  • Nemanja888888 Nemanja (@Nemanja888888) reported

    @playnewworld really guys u took Millions of the $ and u can’t fix if you get disconnected from the game that u have 2 or 5 min to get back now I need to wait 4 h in the queue this is ******* Shame I don’t even wanna play this game because of this obviously u don’t care u took $

  • MiracleshotGame Miracleshot (@MiracleshotGame) reported

    @playnewworld I got disconnected from game crash so I went to load back up and now when I hit play button it just idles and never connects to server. Is this server issue because I have had no connection issues till now.

  • bananawaga Marc (@bananawaga) reported

    @HiveNewWorld @playnewworld Fix pls @playnewworld

  • mightymarkuk Mark Bell (@mightymarkuk) reported

    @playnewworld This is a cruel tweet considering you know of the problems with queues and server capacity.

  • FictionalBeast Berserake (@FictionalBeast) reported

    @playnewworld Please fix the dungeon desync, its actually killing your game.

  • el3ctronman Aaron S (@el3ctronman) reported

    @playnewworld Are you going to fix the UI glitches that get stuck on the screen or when pinned quests disappears and no way to get it back? Is there any way to reset ui without having to logout and get stuck in queue?

  • CtrlAltTaco New World’s Papi Taco (@CtrlAltTaco) reported

    Mass reports are becoming an issue on @playnewworld. Governors of companies are having people mass report to get other companies governors banned. These reports need to be manually reviewed.

Map Check Current Status