New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • asian_idea AsianDudeWithAnIdea (@asian_idea) reported

    @mgtowcelibate @TOne699 @playnewworld you can see it your way but when i play on 200 ping even war its quite direct i didnt feel any lag at all

  • Kallermatsch37 Psy&cho (@Kallermatsch37) reported

    @ItsNsanity @playnewworld You can try to alter the fancurve or try to undervolt your GPU's until a fix comes out. Worked like a charm for me back when I didn't have good casefans

  • iukas48 Lukas (@iukas48) reported

    @playnewworld Hey, my fraction points are capped on 15k instead of 25 is there going to be a fix soon?

  • kindaoverthis Edward (@kindaoverthis) reported

    @playnewworld @Danotage Sick workaround… but please fix it? I missed a war yesterday because of this bs.

  • BagelBackpack Marc (@BagelBackpack) reported

    @BaisdenCurtis @playnewworld Please no Every single **** game with their own launcher just causes bugs crashes and low tier launchers lag like **** Unless it’s like blizzard or riot Too many wasted hours with Ubisoft and origin garbage

  • Gosamernewworld New world is where i am (@Gosamernewworld) reported

    @meldayilmaz @playnewworld Yeah that’s a you problem, I waited a week to start for this reason went to a low pop server and I’m having a blast playing

  • ItsNsanity insanity (@ItsNsanity) reported

    @playnewworld Fix the gpu/cpu heat issues. I have never had over heating issues until playing this game. I love the game but i dont wanna risk my pc parts.

  • KaayLT KΔΔY (@KaayLT) reported

    @DailyWoover @AodanTV @playnewworld If you equip another hatchet it works, that's the only fix for now I guess

  • Joreftw Jore (@Joreftw) reported

    Hey @Steam iv'e encountered this issue earlier this week, and now it happen AGAIN, ther is something seriously wrong with the library within your app. apparently the whole game folder has deleted itself after i got an error playing @playnewworld ... twice this has happened, help.

  • BelgiumIsntReal Zenzi / gunneh (@BelgiumIsntReal) reported

    @Scoom @thestifflertv @playnewworld I think doing it to a boss is the main difference :P Its not a permaban which is good. Hope they fix it so more don't get the ban. Glad we agree though :D

  • ItsNsanity insanity (@ItsNsanity) reported

    @playnewworld Fix the gpu/cpu heating issues! Capped at 60 on a ryzen 5 2600 / rx 580 and very hot on low settings. Same with my wifes i7 9700 / 1070 ti

  • Leifacche1 Jake (@Leifacche1) reported

    @KyameronYT @playnewworld they tweeted last week saying we could transfer between regions however theres a forum post from a customer service employee from today saying that you cant now :(

  • SetTopVox SetTopVox (@SetTopVox) reported

    @ConnorBennett14 your recent article about @shroud and @playnewworld is frankly just bad information. Saying that the game caused his UPS to crash and not saying anything within your two paragraph "article" to back up that claim is just ragebaiting. How do you keep a job?

  • necrolios Necrolios (@necrolios) reported

    @playnewworld @SerMedieval So, i have an issue. My pc fried and i got on my laptop to play and its wanting me to restart? Why is my profile not tied to my steam account?

  • DerStenz85 Stenz (@DerStenz85) reported

    @playnewworld This is a Steam issue and seems to happen on a lot of Games with EAC - Update Steam client should help

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