New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreasBlank17 Andreas Blank (@AndreasBlank17) reported

    @playnewworld We love your game and your fan base, many players, beg for reintroducing stagger; since the alpha forums. Please listen. NW had immersive combat; please return it. My girl and me bought ourselves a pc after seeing your dev diary (call to arms; now it really feels broken 🌻😌🙏

  • tensta89 Tensta (@tensta89) reported

    @DannehTV @playnewworld My dude, solution is easy. But yall streamers egos are so huge, it's just not viable. We agreed on our server to limit the number of IGs in wars. We barely have any lag. Wars are megasmooth. Had few yesterday and few today. 1/2

  • lagunyve Lagunyve (@lagunyve) reported

    @playnewworld Plz fix your game, crashed at last boss Dynasty dungeon with that painful and nasty run. You're wasting my time !

  • iAm_TheReaper Reaper (@iAm_TheReaper) reported

    I really hope @playnewworld Doesnt let me down and continues to build on as well as fix problems that are occurring so that my friends will want to play with. I really enjoy this game in its full aspect but I can also see why people are turned off by it due to the issues.

  • VodkaCooler Johnny Boy (@VodkaCooler) reported

    @playnewworld Fix the lag

  • baardvrouw 💉💉 Amy Pandemie (@baardvrouw) reported

    @chalkiehd_white @Claymore030 @playnewworld They bought the game and then couldn't play on the servers their friends were on, were told to makea character on a different server, which they could then transfer to another server, and then couldn't. If you don't see the integrity issue with that, that's on you.

  • DannehTV Danneh (@DannehTV) reported

    @Scytheology @Earlmeister_ @playnewworld We also agree with this sentiment. What we disagree with is your community, mainly your leaders, being extremely unsportsmanlike. You win, you call us unorganised, you focused hard IG meta (which you know causes lag), you lose, you call us cheaters.

  • HilmMikeEdits Mike "HilmMike" Dillon (@HilmMikeEdits) reported

    @playnewworld needs to fix the ice gauntlet exploit or everyone's gonna start hating the game real quick

  • FreemanNsfw FreemanNSFW (@FreemanNsfw) reported

    @XJWOLF48X @anonyorb @playnewworld This is nothing like that situation, don’t make loose comparisons. This is a power draw issue with the physical hardware and code that any game should have the option to run. The cards are defective, otherwise ALL of the same lines would be popping, not just some manufacturers.

  • anonyorb Anonyorb (@anonyorb) reported

    @FreemanNsfw @XJWOLF48X @playnewworld Not saying that. You know there are more then CARD PROBLEMS that new world has. If you were more then an Amazon fangirl you would of not spent an entire week defending Amazon and learn how to continue to say your stuff in a comment to yours instead of what you are doing.

  • anonyorb Anonyorb (@anonyorb) reported

    @FreemanNsfw @XJWOLF48X @playnewworld Ah yes , the "it is not the company known for making faulty programs and electronics but this one graphic card" defense. The fact there is literally more problems on a game made by an amateur game company should be red flags, but hey Amazon likes to sweep under the rug

  • Darkholdx Darkhold (@Darkholdx) reported

    @playnewworld You know I never had the pylon glitch until you fixed it. Now it happens a dozen times a session and require a full restart to fix. Please return it to it's unfixed state.

  • KraitasGamer Kraitas (@KraitasGamer) reported

    @ReileaBDO @playnewworld Do be careful with New World. I don't know if it's been fixed, but a lot of problems have arised with people's video cards breaking because of it. Mainly rtx 3000 series and some 2080s. Just looking out for yah!!!

  • FreemanNsfw FreemanNSFW (@FreemanNsfw) reported

    @anonyorb @XJWOLF48X @playnewworld The fact that only a handful exact models from manufacturers are popping and not all 3090s or 3080tis should be enough. If it wasn’t NW that did it, it would/will be about her game. Stop blaming the game for a hardware problem. Idk why you can’t get this through your head.

  • HeyItsMike124 Mike (@HeyItsMike124) reported

    @playnewworld Please do either 1 of 2 things in the next patch. Either nerf the Well Guardian or make it repeatable. This is going to be a major issue in the future. It won’t be a problem if you expect the game to be relevant for only 2 months though…

Map Check Current Status