New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Red_Hood_05 Red_Hood_05 (@Red_Hood_05) reported

    @playnewworld Biggest issue you guys need to fix is enable region transfers! Thats the main thing the community wants 😤

  • Bjrn18466246 Bjørn (@Bjrn18466246) reported

    @PPAREUS @playnewworld Apparently your server doesn't think so. It is the problem with a player based economy. Demand and supply.

  • wickdgamr Wickd Gamr (@wickdgamr) reported

    @playnewworld Fixed boarsholm but azoth staffs are still broken.

  • YazAydn2 Yağız Aydın (@YazAydn2) reported

    @playnewworld 1)health regen bonus (on my neckle) sometimes not working well. i have to put my inventory and wear again for fix it 2) Sometimes randomly " button not working for auto run. i have to hit a tree for it then working well @playnewworld fix it pls

  • Elysora0 Elysora04 (@Elysora0) reported

    @playnewworld Is doing it server by server that much of an issue?

  • Truth2Wander Truth2Wander (@Truth2Wander) reported

    @Miss_MamaBear @playnewworld Thank you. I'm seeing more posts about it and it's even on the forum you mentioned. Maybe they'll fix it or add a warning for it.

  • AnpeX74 Anders Persson (@AnpeX74) reported

    @playnewworld Yea.. Hope you fix the Nvidia issues. Random popins and slow to load textures with a 3080.... Real bad. No sush issues on my friends AMD Radion card. We both got new PCs also so no old crap here.

  • ItsTuggYo Martin Coles (@ItsTuggYo) reported

    @PPAREUS @playnewworld There isn't anything to fix. it's happening because you can use the lower level mats to hand in for XP on board quests it will balance out when people are not farming levels

  • VexiusxWoW Vexius (@VexiusxWoW) reported

    @Belandrial819 @playnewworld Changing the subject? I explained the reasoning but you can't handle that it's not a mathematical issue but they reposted. It's ok we'll send you more money from the EU to improve your educational system...Oh wait i mean finance your corrupt government my bad.

  • simonect92 Simonect92 (@simonect92) reported

    @LairArcade @skywalkergz @playnewworld It's insane how every american is so damn retarded xD do they even teach you logic at school or you just shoot at each other? Easy fix= Server updates on different times according to the server time?

  • jimssi78 jms78 (@jimssi78) reported

    @playnewworld bug fix 6hrs downtime???? US server works are u getting cheaper workers like chimpanzee in eu region?? Game didn't launch globally but maintenance is. Any good reason for it??? i won't stop playing this but if this going to be weekly routine.......

  • fishhead_gaming The Little Fish Head (@fishhead_gaming) reported

    @playnewworld Can I ask to why you seem to make EU servers down at popular times but with the US servers you have them down a separate time in thier lower popular times (likt there 01:00-08:00) with the EU (11:00-18:00) wheres the fairness?

  • inan1lmaz Anıl (@inan1lmaz) reported

    @Pyr0m4st3r @MikeK33545520 @playnewworld Trying to improve what? Those bug fixes on that patch note never happened to me(250 hrs). They need to fix azoth staff 5, epic 580 gs weapon quest. Endgame players are stuck on 60. I'm doing same things with level 1 players as a 60. That isn't even a bugfix patch and takes 20 hrs

  • SycosisYT sus (@SycosisYT) reported

    @Brett_J_Wolfe @playnewworld Didn’t say they were fixing bugs and problems in “priority” order but I agree they could do it more effectively, there still pushing out patches fixing stuff.

  • ReaverRogue ReaverRogue (@ReaverRogue) reported

    @GabrylRadek @MrSamwl @playnewworld Lol, I'm not defending anyone mate. It's not alpha, no, but it IS still a newly launched game, with all the problems that brings. Go ahead and name one MMO that didn't have teething issues the first few weeks, or even months, of its launch.

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