New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SamanthaVials SaVi (@SamanthaVials) reported

    @playnewworld The quest line where you kill wolves and build your first camp is bugged still. Y not registering. screen says not able to build camps. please fix.

  • eurofys Eurofys (@eurofys) reported

    @playnewworld Double the server size. More servers won't solve the issue of many players wanting on the high pop servers.

  • Srbander Señor Bander (@Srbander) reported

    @playnewworld Log in and kick every player that is running in a corner with a stone on the W, and yes, fix the queues problems pls.

  • Loeya fnatic Loeya (@Loeya) reported

    8hr queue to get connection failed error when I'm #626 @playnewworld YIKES

  • EdvanioFH KingRulez (@EdvanioFH) reported

    @playnewworld Could you talk if you have a problem with the game crashing? I'm playing out of nowhere the game crashes and goes back to the home screen after 2-3 minutes locked, I've done everything and it's still like that, there's a friend of mine who has the same problem, will they solve it

  • BoxPressRadio Dan (@BoxPressRadio) reported

    Trying to play @playnewworld but I'm in a queue with 13,118 players and the number hasn't changed in minutes... sooooo I'm assuming the server is 100% full and no one is logging out, or this is a bad bug. Is this a known issue?

  • Diamattiss Diamattis (@Diamattiss) reported

    @playnewworld fix Us east servers please

  • ChrisPlacko ChristoUS82 💚 (@ChrisPlacko) reported

    @playnewworld steam launch errors, cant launch game, easyanticheat blocking game - fix it

  • JustLycis Lycis (@JustLycis) reported

    "We are aware that players are having issues with queues and the login bc we made this issue ourselves by capping servers at 2000,I guess @Amazon's #AWS isn't as amazing as they all say. 325.000 ingame, 437.000 in queue,fix the goddam servers @playnewworld #pathetic #NewWorldMMO

  • LimitZ_US Ian Shalk (@LimitZ_US) reported

    @avaxafom @Chivashon @playnewworld theyve should've know about this issue before launch

  • GBUclan Armor9 (@GBUclan) reported

    @playnewworld Least it wasn't delayed.....again.....BUT you knew you would have these issues, the betas made that clear. Why you did not stand up additional capacity for launch is just a cheap Amazon move.

  • pkgfx Michael R. Säilä (@pkgfx) reported

    @playnewworld 4hours and counting but i have gone from 1800 to 1300 so probably tomorrow i am able to login 🤞

  • manuallove7 The Ginyu Force (@manuallove7) reported

    @playnewworld Waiting to Login = so bad -1

  • Jens_DoKi Jns (@Jens_DoKi) reported

    @playnewworld fortunately there was no alpha/beta for the game... where such problems could have been solved already...

  • Vitor_Vaz15 Vitor Vaz (@Vitor_Vaz15) reported

    @playnewworld If only there was a territory claim block untill you guys could fix the queue. Its very unfair for most guilds. Thats my opinion

Map Check Current Status