New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GarishZodd Zodd is Loud (@GarishZodd) reported from Virginia Beach, Virginia

    Day 2 of my @playnewworld forum account not working and no communication as to why. @amazongames

  • joacopereyra87 Joaquin Pereyra 💚 (@joacopereyra87) reported

    @goodboykola @robotkirby @playnewworld I ve been told that this problem may be solved by disabling voicechat. I am giving it a try tonight. Good luck.

  • Real_DanMan SkeletonDanMan (@Real_DanMan) reported

    @HawaiiSmashaa @playnewworld Don't let the mic man distract y'all from the truth. Hammer is almost if not already broken.

  • pxl2d PXL2d (@pxl2d) reported

    It's crazy how @playnewworld is claiming to fix bugs that are still in the game. Can't wait to play it after 5.0 because it's gonna take a while for this game to actually be finished. #NewWorldMMO

  • _MichaelNeil_ Michael Neil (@_MichaelNeil_) reported

    My game is just saying connection error everytime I try to log into server. My roommates are on at same time no problem. I’ve tried a few things. Any ideas? @playnewworld @AmazonHelp @amazongames

  • ButthassMartin MartinShuffle™ (@ButthassMartin) reported

    @PureShanks @playnewworld Yea evidently they had some problems with them so they are working out the kinks before releasing them and they came out and said they aren’t gonna allow region transfers now which sucks for my buddies who started out on west coast servers so now they can’t meet up with us

  • IAmDerpDiggler DerpDigglerGaming (@IAmDerpDiggler) reported

    @playnewworld Just wondering if there are any updates coming soon to fix the bugged T4 & T5 Azoth staves and fix Outpost Rush so that we can progress through end game content normally? At the moment it is LARGELY affecting peoples ability to do many things once hitting lvl 60

  • Witzz_ ̔̏̔ (@Witzz_) reported

    @playnewworld fix t5 azoth staff right now ffs so i can actually do end game content thanks.

  • charlietuna93 Charlietuna93 (@charlietuna93) reported

    @playnewworld when will you fix the bug causing player housing to completely disappear? Even an acknowledgment would be nice…

  • satansavess666 Satan saves (@satansavess666) reported

    @playnewworld Fix the pvp lag holly crap! Built a game built around the premises of large scale battles and it doesn’t work. How does WOW out perform newer MMO’s? I understand the graphic are way better but what are graphics when pvp is unplayable?

  • jjjuanmivalfre Juan Autista (@jjjuanmivalfre) reported

    @playnewworld fix the game pls zzzzzzzzzzzzzz

  • ATSynZ Motoess (@ATSynZ) reported

    @playnewworld Please tell me that in the future, there will be a way to change server region, or at least that you are trying to work this problem, I have so many friends that now are playing New World but are on EU while I am on US East, and I cannot transfer character.

  • Lucas_Truko Lucas Truszkowski (@Lucas_Truko) reported

    @playnewworld the game crashes ramdomly since the last patch, when are they going to fix it?

  • FLAREKILL Firezz #1 nMaika Simp (@FLAREKILL) reported

    @playnewworld Fix ur game

  • jardanbored itsJardan (@jardanbored) reported

    @X27Carnage @playnewworld Since I got the key from a raffle I don't have a purchase history and it's not in my product key activations anymore. I've chatted with Amazon customer service and waiting for resolution :(

Map Check Current Status