New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
St. Catharines, ON 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Hard2Pipe 605 (@Hard2Pipe) reported

    @playnewworld game doesnt launch EAC error after steam update

  • DevinLo57686980 DLove (@DevinLo57686980) reported

    @Steam and @playnewworld There is an issue with EAC. Please fit it. Currently getting Untrusted system file steamclient64.doll.

  • Justin_pollock2 justin ******* (@Justin_pollock2) reported

    @UndignifiedSage @playnewworld Do this at your own risk, people are getting more problems after doing this

  • InsertProfile TheTrey (@InsertProfile) reported

    @NSG_NaPPy @playnewworld I think it has to do something with the latest update. hopefully they can fix this.

  • NSG_NaPPy NSG_NaPPy (@NSG_NaPPy) reported

    @TotalWattage @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.

  • NSG_NaPPy NSG_NaPPy (@NSG_NaPPy) reported

    @InsertProfile @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.

  • MrDaPenguiin MrDaSpookguiin👻🐧 (@MrDaPenguiin) reported

    Getting that "must launch steam" error on @playnewworld to tired to figure this out...ill try again tomorrow ...

  • TSVStriFe Marcel A. Niemans (@TSVStriFe) reported

    @playnewworld is there an issue with Easy AntiCheat? My friend cannot seem to start the game. He gets the message: unrecoverable error steam must be running to play this game, while steam is running. Also he gets this error: Untrusted system file %path to steam% steamclient64.dll

  • LordHermoso Lord Hermoso (@LordHermoso) reported

    @Cryptoohhhhh @playnewworld Same issue here, please let me know if there is any answer :c

  • Mamagrainn Ed (@Mamagrainn) reported

    @astrophiliacxx @playnewworld @SerMedieval Apparently it’s on eac side that same issue

  • GZ_Cozaa Cozaa 🌹 (@GZ_Cozaa) reported

    @perznOCE @playnewworld well im waiting for customer service live chat :D

  • blakenstine Blake Oppenheimer (@blakenstine) reported

    @Asilemx @waximo @playnewworld I tried this but then it gives a different EAC error

  • iemkaze kaze (@iemkaze) reported

    @playnewworld @SerMedieval New issue: it says we must be signed in to play after the new steam update. Doesn’t let a bunch of players load the game.

  • GZ_Cozaa Cozaa 🌹 (@GZ_Cozaa) reported

    @perznOCE @playnewworld yep connection error, ima try verify files

  • TheRetselm Frank (@TheRetselm) reported

    @creativem0dz @playnewworld same issue

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