New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Wolfspirit1993 Max M.L Noukeu (@Wolfspirit1993) reported

    @playnewworld Will there be added more servers to EU soon? flicking between Regions, it is clear that US has zero que times while EU Central all has 2k+ ques, and frequent issues with que crashes.

  • carlos_adf CADF (@carlos_adf) reported

    @playnewworld queue position: 2965 1:30h later: queue position 370 5min later: error too many requests🤡

  • ClaireFromHR_ Comrade Claire (@ClaireFromHR_) reported

    @playnewworld Hi, I've been queuing for about 3 hours now and keep getting kicked from queue at around the 2800 player mark. what is the fix for this?

  • TS_Pedrosky14 The Surge | Pedrosky14 (@TS_Pedrosky14) reported

    @playnewworld When do you plan to fix the servers and queues?

  • gettothechopa Onerous (@gettothechopa) reported

    @playnewworld Fix the god damn Queue I've been in queue for hours and haven't played the game yet

  • ProtoTy37 ProtoTy (@ProtoTy37) reported

    @playnewworld is there a way to get back into the original queue spot if the game says “Login failed, please try again” or are we doomed to go to the very back of the line? Because I went from 100 to 550 in a blink of an eye and that feels baaaaad

  • lembkan sebastian lembke (@lembkan) reported

    @playnewworld Fix ure fycking game!

  • iammuppetman Who am I? (@iammuppetman) reported

    @playnewworld too many exceptions errors now and no announcements about issues on EU servers, should I just give up today?#PlayNewWorld - I would if I could :p

  • soneill34 Spencer O'Neill (@soneill34) reported

    @playnewworld put it on a streaming service and I'll play it not sure why you guys dont have it on luna

  • carlos_adf CADF (@carlos_adf) reported

    @playnewworld @playnewworld Today: Queue position: 2965 1:30h later: queue position 370 5min later: error too many requests 🤡

  • Gamer_Bulletxxx Gamer Bulletxxx (@Gamer_Bulletxxx) reported

    @Deco_Hughes @playnewworld I just had the same. 2667 in queue, got down to 1946, error, kicked out and then back in at 2654....

  • AgentBrel AgentBrel (@AgentBrel) reported

    @playnewworld Raise the player cap to cut away queue times. You're basically telling us all to not play with our friends till you figure out your problem. Three delays and you didn't boost server caps? Weird.

  • Celjii Celji (@Celjii) reported

    @Lyrcmck @playnewworld i really want to play but not as badly as waiting in multiple queues and hoping i dont get error coded at the last second, after waiting 45 minutes. i hope they sort these issues out soon..

  • NotTypicalG Not Your Typical Gamer (@NotTypicalG) reported

    @playnewworld @dealer_monkey When will you fix EU servers?

  • TS_Pedrosky14 The Surge | Pedrosky14 (@TS_Pedrosky14) reported

    @playnewworld When do you plan to fix the servers and queues?

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