New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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exacttec
(@eXacTTec) reported
@playnewworld @Chadesh YES IT IS ALLOWED until you fix your queues
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Chosen of Lolth
(@Zasstryn) reported
@playnewworld guys, you're going to have to increase server population. 2k cap isn't going to work. Adding new servers is a temp fix. They're filling up quickly and people are waiting forever again. You're turning a lot of customers off. Need real decisions soon. #PlayNewWorld
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Noru
(@scyllafren) reported
Hey, @playnewworld #PlayNewWorld How about doing something against the 3000 queue? I waited 2 hours, queue from 2500 down to 400, multiple errors all the way, but kept rejoining the queue. But now didn't rejoin, and Play starts from 3000 again?!?!?
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Mortyfer
(@melidiar18) reported
@playnewworld Can you fix this ****?
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xDAYLONx Gaming
(@DaylonxGaming) reported
@playnewworld PLEASE allow us take our character to different worlds.. in order to avoid this 3k Server Queue, we have to create characters and restart progress. As a #newworldcreator, this really backfired on content creations and streamers. Please fix this asap. #amazonstudio
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Dean Thomas
(@DeanCThomas) reported
@playnewworld Queued for 5 hours, a few error messages later, got to position 8 then the last error message hasn't put me back in queue? 10/15mins gone by. :(
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Tom Gentle
(@BeardedTea) reported
@playnewworld This does not work. Been disconnected with this error 5 times in the last two hours. Twice I’ve seen it happen and re-queue instantly, and always I’ve been put to the back. I don’t know how hard it would be to code, but could a fifteen minute grace be added on discon?
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S3eeD
(@iS3eeDow) reported
@playnewworld the problem is with EU SERVERS you need to open in middle east/South Africa so the servers doesn't get flooded with players and also will solve many problems with longer queue waiting.
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nimruth
(@NNimruth) reported
literally half of the annwyn autoruns into walls.. disconnect these afk players @playnewworld
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Dante
(@D4nt3_87) reported
@playnewworld this stupid error while in queue is killing me, joined at 2600+, down to 2000, get the error then put me at 3000 in queue, fml.
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exacttec
(@eXacTTec) reported
@playnewworld just F off, fix f... queue problem, waiting 3h from 3000 place than you are placed 20 and look error and we wait it connect again and look one more login error and DC and go back in 3000 place...
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Takoda
(@YamiTaskebe) reported
@playnewworld Heyy, just found out I’m supposed to get tittles just for joining a faction. I don’t have them anyway to fix this?
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Degree the gamer
(@degree_gamer) reported
@playnewworld What you SHOULD do is either autokick afk players who litterally get away with just running into a wall, Increase server population AT LEAST by half, fix the disconnecting from queue issue (i did using the "workaround" and it still put me back at 5 thousand
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Matt
(@UKKvenom) reported
@playnewworld 1/2 You should of known by the numbers of purchases made how many players you might have on your game. Instead of waiting and hoping that it goes well. You adding new worlds won't sort an issue for people who have friends/company's to play with while waiting in queues for hours.
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Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@playnewworld Hope you can fix the queque, I didn't mind to create a new character since is practically my hobby, but I deleted one with a small company beeing on the works. Wich I feel bad for the people that joined...
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