New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Olurrolurrr Olurolur (@Olurrolurrr) reported

    @playnewworld FIX EU

  • OceanTidals angel (@OceanTidals) reported

    @playnewworld how do I fix the “no worlds available” ?

  • AlejandroZh_ Azul eléctrico (@AlejandroZh_) reported

    @playnewworld you said in beta you will learn for the release…now is the release and same problem again

  • Tek_streams Oled Satnav 5: Dreadly serious (@Tek_streams) reported

    please @playnewworld players from aus, usa or asia PLEASE go back to your own servers..... half our eu issues are foreign players for example us east has half its servers with 0 please go to your own servers #NewWorldMMO

  • FiorattiMichele TFF Demise (@FiorattiMichele) reported

    @iCrohnen @playnewworld if you are getting mad over the fact that too many people are playing the game and calling it a **** release you have some problem sir

  • zukkgg zukkgg (@zukkgg) reported

    @playnewworld The interface bug where players cannot turn in quests, use trading posts etc will you fix this? So many people try to relog sit in a queue for 4 hours just for it not to be fixed.

  • Derek_194 ⒜ⓝⓖⓔⓛ (@Derek_194) reported

    @playnewworld 25k login, more 4 days. Refound. bye

  • melickkk Melickkk (@melickkk) reported

    @playnewworld are servers not accepting any players? I tried relogging to fix "Lag Detected" it was causing me to freeze completely and que hasnt been moving for like an hour now

  • gUdU_Oficial gUdUoficial (@gUdU_Oficial) reported

    @playnewworld @playnewworld have problem mine username has been used, serious? My nickname i used all betas and now is faill, what is the problem yours? gUdU is my nickname ever , and never others games used this, its so fail amazon

  • cplstreet nicholas (@cplstreet) reported

    @pcgamer @playnewworld we would if we could login before next week!

  • AyoRory Rory 💜 🎯 (@AyoRory) reported

    @3Nok_ @playnewworld @bgaffney67 Yep I’m trying to see if relogging will fix it if not Ggs I guess

  • SamSam_xbf Sam (@SamSam_xbf) reported

    @playnewworld Can we please get an official comment on why High end gaming rig can't even run the game for a few minutes before causing a PC crash/restart? 6800xt GPU / Ryzen 5800x / 16gb RAM / 800W psu my PC restarts even on Server logging screen with capped FPS. Please reply!

  • 5tarlito_ttv 5tarlitoᵗᵗᵛ (@5tarlito_ttv) reported

    @playnewworld I'm glad to hear you are working on fixing issues. I was playing for a while and just got randomly disconnected, now forced to sit in a Queue. I thought there was a brief reconnect time when the server d/c you? I also send a report of the error through your system.

  • ThePyromancer Iggy The Incubus (PNG vtuber) (@ThePyromancer) reported

    @TsubasaOguri @playnewworld @FelixScollen If anything, this kinda shite makes you wonder at the quality of that service they're selling.

  • CryptoStraya Andrew C (@CryptoStraya) reported

    @playnewworld fix the "starting area queue" bug

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