New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JordieJB Jordie_JB (@JordieJB) reported

    @playnewworld PLEASE FIX US GETTING KICKED FROM QUEUE'S I WAS 500 NOW IM BACK TO 2100!!!!!!!!! JOKE!!!!

  • TheReisssss Reiss 🎮 (@TheReisssss) reported

    @MrNormund @Ciovala @playnewworld Yep it works. Error at 1000, clicked ok and then just sat for around 60 seconds and it put me back in the queue at 919.

  • RagnarozSr RagnarozSR (@RagnarozSr) reported

    @Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as many players as available server slots.

  • MattyGorm Matt (@MattyGorm) reported

    @Sporesygg @playnewworld I actually think it was intentional so that servers wouldn't crash. They're gradually upgrading them to hold more than 2k people per server. But yeah, wish they started with a higher capacity to begin with.

  • JOEL4Y PAWOO (@JOEL4Y) reported

    @playnewworld Have to queue 5 times around thousands. When I almost get into the game, the error said invalid ticket or network error 😓

  • JaniKarlsson Jani Karlsson (@JaniKarlsson) reported

    @playnewworld Good luck but time to #PlayNewWorld is 2022 or when queues are gone, not 2021. I hope @amazongames will fix it by then. I am back to @TESOnline until then. Also hopefully it won't be such a running sim then too. Sprint/mount/fast travel.. potion? Good luck.

  • _skolt_ Skoltㅤ (@_skolt_) reported

    I'm number 1 in the queue and then there appears a pop up saying "Connection error" and I get removed from the queue altogether. 4 hour queue, ARE YOU ******* KIDDING ME? @playnewworld

  • RedactedIXI Redacted IXI (@RedactedIXI) reported

    @playnewworld Are you ******* joking me. Joined the queue at 2359 got to 368 then Error…. Ffs

  • Dante_Afton Dante Afton (@Dante_Afton) reported

    @ItsFayne @playnewworld Idk what you Muricans keep complaining about. I haven't seen a single issue with logging in in the Asian servers.

  • andreafonso18 André Afonso (@andreafonso18) reported

    @playnewworld 2500 queue, got to 40 and error... back to 2400..........................................................................................................................................................................................................................

  • MishapGaming Mishap Gaming (@MishapGaming) reported

    @playnewworld 4th time getting booted from queue, is there any fix for this, or is this just a wait for a fix thing?

  • RyanSixers88 Ryan (@RyanSixers88) reported

    @ZeniMax_Online @TESOnline ESO is so broken. Can’t wait to get @playnewworld and quit this neglected mess #Broken #gaming

  • RagnarozSr RagnarozSR (@RagnarozSr) reported

    @Rurikhan @playnewworld Yeah, you're not getting in today. If you're not in the server by 10am on any given day, you won't be playing the game. This is mostly an EU issue where there's three times as many players than available server slots.

  • rloiwnl rlo (@rloiwnl) reported

    @playnewworld Waiting 1,5h in queue to get to 1000th place and then getting error and going back to 2500th place. Having fun, not gonna lie..

  • Josh1P theescombiens (@Josh1P) reported

    @playnewworld Can you atleast give somefeed back on these ******* queueing problems!!!!!!

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