New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonStaszewski Ski (@JasonStaszewski) reported

    @playnewworld Please for the love of god! I get adding a gauntlet to try and bring back some players but please fix bugs before adding something that will cause more bugs. You yourselves have a list… lets take some things off that list.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @playnewworld I'm kinda done with this game and it's hate on healers. Before you get up set let's look at the facts: 1. We get FISHING! 2. There's a bug, it's fixed in a day 3. No fixes for our heals if broken just nerfs 4. Too many ppl mad about the heals we have which are meant to heal them

  • mc_180 mc_180 (@mc_180) reported

    @playnewworld And there's still the issue that I keep getting kicked out of crafting/store menus within seconds of activating them.

  • Damndaniel207 Daniel Petersen (@Damndaniel207) reported

    @playnewworld Utgard Server down ?

  • David44720122 David (@David44720122) reported

    @playnewworld will the next update address issues with the 3000 series gpus?

  • canhasbucket Donovan Mowatt (@canhasbucket) reported

    @playnewworld The game is as mechanically broken as it is. I see a hard road ahead in reclaiming concurrent users and getting anywhere near...say...450k again. About half of launch numbers. Good luck. 670h under my belt. Enough to experience everything and see how short the game actually is

  • i3zmr Abdulaziz Al-Rumih🦉 . (@i3zmr) reported

    @playnewworld Instead of introducing stuff fix your game and the ****** bugs and exploits and also the random spin permanent bans . Poor people wasted money and time .

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld how about banning palyers from outpost rush using 3 partry programms to get instant lags (lag switch) not able to hit them at all. Get better Anticheat instead of EasyRubbishAnticheat

  • SkyStormKing SkyStormKing (@SkyStormKing) reported

    @playnewworld can you nerf general zhou's insta kill attack. i mean giving the game a fatal error is just overkill

  • mcgregor1345 eka safitri (@mcgregor1345) reported

    @SebastianNiight @playnewworld Sorry for the inconvenience, I had this same issues few weeks ago, I contact the support but there was no response so I was recommended to carrick_cyber1 on Instagram, he help me solved my issue. I’m sure he can help with yours too.

  • MitsuShow Mitsu (@MitsuShow) reported

    @itshilarymason @playnewworld Your priorities were in line, no issue here.

  • kwatt62796 wyatt (@kwatt62796) reported

    @playnewworld Can you guys plz fix crashing/high lagncy that cuase new world not responding error. One patch I can play alittle the next I can't at all

  • MsLowKeyKilla Lowkey (@MsLowKeyKilla) reported

    @playnewworld When are the Devs going to address the latency issues occurring after patch 1.04? Many people have complained about rubberbanding, not being able to craft, gathering being interrupted etc. Why is this huge issue being ignored? Game is unplayable in this state.

  • axesuperior AxeSuperior (@axesuperior) reported

    @playnewworld the game has been so laggy since the 1.0.5 please fix this already 😓

  • stardog97x Landon Thames (@stardog97x) reported

    @playnewworld I’ll never fully understand how you have an extra month and 3 years to fix your game and it still be buggy

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