New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Therealflorr Iamflorr (@Therealflorr) reported

    @Jakob_Eslinger @QuestAndy @playnewworld Yet somehow bugs and exploits ALWAYS find therr way to the live servers. PTR takes out 85% of the issues prior to launch but there's always the additionals

  • thehadsshow AmericanParadox (@thehadsshow) reported

    @JayOddity @playnewworld Agree with that 100%. Gotta be daunting for them to do a double release like this. Part of me also believes this is a potential bug fix issue. If the fresh start were released with Brimstone with undiscovered bugs, this would be a huge detriment. Now they have 2 weeks to fix it.

  • Harry02316364 Harry (@Harry02316364) reported

    @playnewworld Good start to addressing the issue, but only one thing wrong: it's going to incentivize one color server maps, and they will go through great lengths, legit and illegitimately, to get those territories so they get their money.

  • Defiant_Drew Andrew (@Defiant_Drew) reported

    @Therealflorr @QuestAndy @playnewworld Lol. They couldn’t fix all the dupes and bugs in two months at launch, so what makes you think they’ll do it in two weeks this time.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @TheKobyMoon @Therealflorr @playnewworld Ok but ppl only really start in waves asking for fresh start in September because of the hype of the new update. Ppl have to realize that Brimstone is their main concern & making sure that goes smoothly. Next they have to fix mega companies 1st or for a lot of ppl it's pointless

  • kreynon Kreynon (@kreynon) reported

    @playnewworld I've been asking about this ever since the seasonal event ended, which had a great login screen music btw, but now I don't have any login screen music. Is that a general problem, or my problem? #NewWorldMMO #NoLoginMusic

  • Jedi450 Donald Draper (@Jedi450) reported

    @BDScrubin @playnewworld The problem with that is it would punish kicking problem players from wars. War Cooldowns is the better answer.

  • Verone3784 Paul // Verone 🐱🏳️‍🌈🐱 (@Verone3784) reported

    @playnewworld You moved me to Nysa, you idiots. Why merge worlds when you KNOW there are going to be login scalability issues?

  • Clama02016746 Clama (@Clama02016746) reported

    @playnewworld so where are we Asian service！ i also wanna 80pings at agme!

  • SKYNYRD_DSG SKYNYRD (@SKYNYRD_DSG) reported

    I am happy to see @playnewworld steam reviews go from mixed to mostly positive. They have done a good job with fixing the countless broken parts of the game and all the bugs. Now the game is ready for new content!

  • argoenaut Argoenaut (@argoenaut) reported

    @playnewworld please fix the top on the anubian skin set.

  • OussamaHouri2 Its DayLoR (@OussamaHouri2) reported

    @hippocritamus @ArtSerov1 @playnewworld that's your problem if u refuse to pay .

  • simsastros03 Josh Sims (@simsastros03) reported

    @playnewworld Asking people to wait another month is a hard thing to do. With attention span of people now game could be really dead in a month. And now if get a ton of people for release on 18th make more servers. Then when fresh comes out all servers empty again. Back to huge problem.

  • donpaulex123 Donpaulex123 (@donpaulex123) reported

    @Feinnon @playnewworld @dev_katyk i also encountered such problem i was referred to eillot_coding on instagram they are experts at recovering hacked,banned,locked and suspended accounts

  • Wildgamingz WILD (@Wildgamingz) reported

    @no_quite @playnewworld Thats the problem though servers already hitting that cap. So I hope it’s gonna be increased on release

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