New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • pl4ydaocphx pl4ydaoc (@pl4ydaocphx) reported

    @playnewworld Make it right, make it polished. The community can't afford more dupes and difficult to work around bugs. I've had to take a step back this month because of the issue with lifestaff/void gauntlet weapon swap desync and stuttering

  • lisuk94 Lisuk94 (@lisuk94) reported

    @yagodia55021530 @playnewworld No it hasen't, aparantly I started playing on a server, and that server seem to low pop, so when they ofered free server change I changed to a high pop server and instantly had lag problem, quit the game, after 2-3 months I wanted to give it a try again but it's way worse...

  • MaxTwelve MaxTwelve (@MaxTwelve) reported

    @playnewworld You really should have updated your splash screen for login.

  • henrique_cpp Henrique Marino (@henrique_cpp) reported

    @playnewworld Expectations for the new update remain high, but if it comes with any critical bugs it would be completely frustrating. So it's better to solve the problems so that we can enjoy the update better

  • Kevin_He317 Here, have this (@Kevin_He317) reported

    @JoshDanger304 @McWint3r @playnewworld What would build trust is just not making the announcement until it is confirmed to be ready for launch, what doesnt build player trust is making an announcement then delay it literal hours before it’s supposed to launched because of a bug. Better than a broken patch ig but still

  • IamBanned7 Godlike (@IamBanned7) reported

    @Steelcryo @playnewworld New world: “ this is bug fix month where we introduce 100 more bugs.” Get off the soap box these folks havent been the best let’s just be honest.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @Adiuvia @playnewworld They found a bug that needs fixing. Would you prefer they did the update and then shut it down to fix? Also someone is always going to get hit by time. Can't help that with a worldwide game

  • ImOutOfAmmoWTF ☠️ Ammo ☠️ (@ImOutOfAmmoWTF) reported

    @albi0naces @Meszer @playnewworld Sorry I don't think to immediately unfollow an account just because I stopped playing a game that is universally known for having issues and losing player base and commented about it on a post from said game about yet another batch of issues. You'll be fine, warrior.

  • JoshDanger304 Josh Danger (@JoshDanger304) reported

    @playnewworld For everyone wanting them to rush this out you should probably go outside at some point and get some sun. Be thankful for problem identification ahead of time instead of not being able to trade or use the TP for 4 or 5 days

  • BobbyDimes BobbyDimes (@BobbyDimes) reported

    @playnewworld So are you releasing the update in the morning or an update on the issue..

  • kellyfreeman27 (((ismellh8))) (@kellyfreeman27) reported

    @playnewworld imagine that you screwed up again and can't meet your deadlines again. constant duplicating items and weapon exploits that go on so long players are forced to use the broken weps to compete. shameful

  • albordestreamer alborde (@albordestreamer) reported

    @BigShow237 @playnewworld I agree with you, that we have to be happy with news. But I can't agree that they fix bugs, because to date there hasn't been a patch that hasn't caused more problems than there already were. They have 37 dead servers with an average of 20 players per day and they haven't (1/2)

  • BigShow237 Big Rob (@BigShow237) reported

    @albordestreamer @playnewworld Every MMO I played from UltimaOnline to EverQuest to WoW to FF14 to ESO to BDO. They all had issues. even years into the game. But people want instant gratification and if they dont get it they complain. MMOs are marathon not a sprint.

  • PushyJD Justin (@PushyJD) reported

    @playnewworld are you guys doing anything to fix the ridiculous amount of lag, desync and countless other broken things in PVP???

  • Liquidwillv William Vanderpool (@Liquidwillv) reported

    @playnewworld Hoping you are able to get the fix in so we can enjoy it tomorrow looking forward to any updates

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