New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

New World users affected:

Report a Problem

Check Current Status

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

• Matheus Matos (@Mm_matos) reported 5 minutes ago

  @playnewworld No arcana gearscore 600 fix in this patch?

• Ken Totten (@AirTotten) reported 11 minutes ago

  @playnewworld Are you aware of yet another duping issue with trading..? This system has got to be fixed its getting crazy.

• Sabi (@ssssssssssabina) reported 11 minutes ago

  @playnewworld I can confidently say I was wrongfully and permanently banned. You've stolen £70~ and 200+ hours from me. This is disgusting, fix this! Character: Sabina, server: Bifrost

• ImBoost (@ImBoostTv) reported 11 minutes ago

  @playnewworld Quit trying to pat yourself on the back, if you even tried looking at the Twitter feed you would see you WRONGLY BANNED tons of people in your community leaving them helpless And without recourse!! PLEASE FIX YOUR DAMN GAME AND UNBAN THOSE THAT DID NOTHING WRONG!!!! Please….

• Hey Now (@HeyNow1559) reported 12 minutes ago

  @playnewworld Anybody else having trouble starting the game?

• Smug Beverage (@SmugBeverage) reported 16 minutes ago

  @playnewworld Why on earth is the Entombed shatter getting its damage reduced? In what universe was it an issue?

• Koathix (@Koathix) reported 16 minutes ago

  @playnewworld when are you going to fix translation bugs like 0% or </font> or 0.002 minutes in items and potions in several languages?

• Mystuh_Skittles (@I_Is_Skittles) reported 17 minutes ago

  @WhoIsSaber1 @playnewworld They don't even have 50 in their dev team lol. If they did these issues wouldn't hang around as long as they have. I still enjoy this game currently. But I can see the game completely losing traction in a month if this persists. 🤓

• suzy (@trouvailleq) reported 21 minutes ago

  @playnewworld listen. you told me to submit a ticket. I did. I got a copy/paste response from your customer service saying that “any further inquiries on this matter will not receive a response” ??? I am confused.

• thomas ebenger (@t123321t26) reported 23 minutes ago

  @playnewworld @itzSpyda FIX 200 ARCANA so we can make some Mage weapons please its been so long. Also weaponsmith pants boss does not respawn

• Just Some Mark, “Stormy” (@JSMStormy) reported 24 minutes ago

  @brokenelysium @YuGoOhniShi @playnewworld Likely human error. But You’re the type who only reads the headlines of articles.

• AfterDarkGayming (@DarkGayming) reported 24 minutes ago

  @DDsulzbach @playnewworld My gf says her issue is the long que to just get into the game.

• Flip (@Flipplol) reported 27 minutes ago

  @playnewworld please fix the bot situation next

• Justin Sanders (@JsPrecollege) reported 28 minutes ago

  @playnewworld BRUH?? STILL NO FIX TO ARCANA> HOW DOES THIS NOT GET FIXED?? NO CRYSTAL CORES? NO FIX TO 600GS CRAFTS.. THIS IS A JOKE.

• LazyOwlMedia (@LazyOwlMedia) reported 34 minutes ago

  @playnewworld Really think that everything else needs to be fix first.

Check Current Status