New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 1
Northampton, England 1
Istanbul, İstanbul 1
Hillsboro, OR 1
Münster, NRW 1
Trnava, Trnava 1
Heilbronn, Baden-Württemberg Region 1
Göttingen, Lower Saxony 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Jamesibby_ JamesIbby (@Jamesibby_) reported

    @mattylundgren99 @Gmoxom @playnewworld That’s a rare glitch. If that happens you lose all progress unfortunately. Just joking ahah once you load in, it will be fine.

  • iambenjermin Ben Henderson (@iambenjermin) reported

    @AdamGreen37 @_TKGX @playnewworld You're problem for wanting to be on a populated server. Bruh. You had/have options.

  • iMizuria Mizuria (@iMizuria) reported

    .@playnewworld Haven't really been able to play on my chosen server today been booted out of Heliopolis queue 3 times with a "mm_loginservices_InternalServerErrorException" But luckily it hasnt broken my spirit been just chilling waiting to get in for just around 13-14 hours now.

  • SneakySajud SneakySajud (@SneakySajud) reported

    @playnewworld Imagine after 6 hours in the login queue you finally getting down to 24 and then for no reason shoot back up to 1791...Thanks.

  • BlackHeartMusi1 BlackHeartMusic (@BlackHeartMusi1) reported

    Hey, idk if i can get support through here, my game just crashed after 7 hours of playing in yggdrasil. I sent an error report, character name is alecccs. Idk if i can jump positions or if theres anything you guys can do about it. @playnewworld - this was during a 24hr stream.

  • whereismathew Mathew (@whereismathew) reported

    @g_mackin_ @HoldsworthPeter @playnewworld simple question my ***, **** you. Do you know how much time i wait? ******* 5 hours for god damn nothing. All i ******* have is Disconnect because region problem.

  • Massack_Gaming Massack (@Massack_Gaming) reported

    So @playnewworld is having issues with servers being heavily overloaded, not unexpected. The servers have a 2000 player limit, which is probably a good limit given how populated the servers are with that many people, and server splits seem inevitable.... (1/2)

  • DarthRejects PGG DarthRejects (@DarthRejects) reported

    Sure would be nice if @playnewworld would up the server compactly so I could play with my friends. So glad I spent all that money to sit in a que for 9 hours that would crash as soon as I was at the front of the que

  • DinosaurL0ver69 Timmy LilSnag (@DinosaurL0ver69) reported

    @H2ONuSoul @playnewworld Even WoW has queue problems and they have been leading the MMORPG scene for years, it's not easy.

  • ItsCookieSlays Corey Nichols (@ItsCookieSlays) reported

    @CH1NN_ @laingergaming @playnewworld No problem at all, and servers might be better now would try and just see queue when you get on

  • DillonCain4 d.cain (@DillonCain4) reported

    @playnewworld this login wait is absurd. how are you not prepared for this?

  • AdamGreen37 Adam (@AdamGreen37) reported

    @iambenjermin @_TKGX @playnewworld Wait - 'you are problem for wanting...' is that what you intended to say?

  • shalquin Sean Manning (@shalquin) reported

    @playnewworld Want some free advice, Asian servers would fix your issues with Australia's queues straight away

  • dizzleschniz Dizzleschniz (@dizzleschniz) reported

    @kirkbushell @playnewworld Servers are set up in sets/groups. Adding servers that are standalone is one thing, adding servers that can quickly, easily, and automatically be merged together when player bases die down is the reason why they must take all servers down to do this.

  • astynax777 astynax777 (@astynax777) reported

    @playnewworld This queue system is simply maddening. If you're in game and lag-detected for a few seconds - it queues you to rejoin! Imagine waiting hours to join, only to disconnect and get thrown to the back of the line. Two friends got to the front and were disconnected before joining.

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