New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| ‘Ewa Beach, HI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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The Rusty Gun
(@TheRustyGun1) reported
@playnewworld Wait I'm queue for 1 hour ...join ....LAG DETECTED ....kicked .
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Spike
(@Spike_Spiegel28) reported
@Real_Farming @playnewworld While there maybe some problems I don't think that they will be anywhere near as severe as they are now. The bigger problem european players will face is prolly finding a at least somewhat decent name for their chars because a lot of them gonna be taken.
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Carl Greenhalgh
(@CarlGr33nhalgh) reported
Is the Q broken? It’s not moved @playnewworld I’ve been waiting to login for an hour now, and the hasn’t moved at all. Asguard
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MelonLovesU
(@MelonLovesU) reported
@playnewworld jesus fix the que times, ive never seen a game with such an absurd que time 9 hours..... are u kidding me.
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Knaya
(@Knaya11) reported
@playnewworld Fix the server...too many log in bugs >_<
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld You guys did 2 beta. It is clear how much the game has been played in beta and how many copies it has sold. Maybe fix the game/server rather promoting influencers and some ****** cosplays ?
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Ennjay
(@EivindSNjrheim) reported
@playnewworld why am i getting kicked out from "lag detected" all the time though i have perfect bandwidth
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Carl Greenhalgh
(@CarlGr33nhalgh) reported
@playnewworld your Q is broken for players who already have characters in asguard, please look.
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Martin Böckmann
(@Real_Farming) reported
@Spike_Spiegel28 @playnewworld Which isn't the problem. The servers don't seem to scale well at all. If they did, this behaviour would be a non-issue.
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Maximilian Then
(@tenchenhan) reported
@playnewworld @zellarc74 Fix your queue im sitting here for 30 min in position 550 for open world. Do your guys letting 1 people every 5 minutes in the server or what??
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Martin Böckmann
(@Real_Farming) reported
@fleshfurnace @XaryenMaelstrom @playnewworld I get your point. But my point is, even though that is happening, if a queue lenght is 10k and it's a problem, then this means they have not learned how to MMO. Meanwhile other MMOs launch with several hundred thousand unexpected players and you wait 10 minutes.
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Fidl
(@Fidl16783224) reported
@playnewworld Amazon Web Services with this amount of money they make can handle a Game Release cuz of Server Problems.... make the Playercap higher! 2k is not enough! @playnewworld @awscloud
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Skwirrel
(@Skwirrel_TV) reported
@XaryenMaelstrom @fleshfurnace @playnewworld Do you expect me to prove a negative? You make a claim that "It's mostly the other regions players that is the problem." and it's my job to prove that wrong? You made the assertion the burden of evidence is on you.
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Spike
(@Spike_Spiegel28) reported
@Real_Farming @playnewworld And they don't scale well because they were meant to scale for the load that would be put on them from all the european players. They were NOT to scale for the a majority of the rest of the world. So yeah not having a global launch is still the problem.
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Geordann Laguette
(@Geordann1) reported
@RobertDevious @playnewworld Yea could be the case...though if other regions would not have flooded the EU servers, it would have been a lot smoother. I guess they did not want to deal with multiple issues on the different region's servers at the same time, which is better.
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