New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • overpowered234 Overpowered234 (@overpowered234) reported

    @playnewworld Did you guys change the decimal in the queue count to make it look lower? I joined the queue at 37 and it is taking just as long as when I was at 370 yesterday...Fix it don't hide it

  • shadethesin shadethesin (@shadethesin) reported

    @playnewworld why not come out and admit you havent fixed alpha and beta stability issues? we KNOW that the 2k player limit is a safety measure against such bugs, being more forthcoming about the issue and cause will do a world of good for how people are taking the problems

  • Baraka_083 Jose Cervantes (@Baraka_083) reported

    @playnewworld Fix the US-West Servers 10kon the Queue :(

  • VeiledRiot VeiledRiot 🖤🤍💜 (@VeiledRiot) reported

    @MindofX1 @slinky826 @playnewworld No, but it does help in this case... since population is the issue.

  • bknapp2202 Bryce (@bknapp2202) reported

    @playnewworld Can u please fix the queue time for each server I’ve been waiting since the beginning of beta to play and I’ve been in 8 queues since release and 7 of the times my queue was cancelled

  • KemurDuhLemur KemurDuhLemur (@KemurDuhLemur) reported

    @playnewworld please fix the spawn rate at Eldergate, as well as the snail drop rate. I’ve been fishing for about an hour and haven’t gotten one. Very frustrating.

  • JohnyMacGames1 Johny Mac Games (@JohnyMacGames1) reported

    @playnewworld is there any update on the issues linking game accounts for Twitch Drops and Prime Content?

  • MasterFunkMMA Aljamain Sterling (@MasterFunkMMA) reported

    @Scorp1onW1nD @playnewworld Literally person dependant dude. Worked for you. Not for others. Many high end set ups are crashing constantly. Lag despite having a quality connection. Ghost mobs attacking. Random D/C's. A lot of big issues. Many are experiencing a good launch. Many are not.

  • evenmonkeys Austin (@evenmonkeys) reported

    @playnewworld It is beyond frustrating that I just waited in queue for nearly 5 hours only to get some error message about my connection. How do you not have some sort of system that prioritizes players who obviously just got removed from a queue and immediately rejoined?

  • LjHood2077 LjHood (@LjHood2077) reported

    @playnewworld can fix naraka server mission level 20 bug ?

  • varholl Matias Laino (@varholl) reported

    @playnewworld Irkalla server has had 2500+ queue for the last 3 hours at least, it is impossible to play, would you allow the ability to switch servers until this issue is sorted?

  • MomofMiners MOMO (@MomofMiners) reported

    @think_blueTTV @playnewworld @KromePhist tried Berserk right now and it worked for him. Hot button did grey out while it was active, but comes right back, so not bugged for him. Maybe there was an issue in the AM.

  • MarceloPJr98 MarceloJr (@MarceloPJr98) reported

    @playnewworld Server AlAYR SA was bug the dg of armine please fix that

  • Miggy87x Miggy (@Miggy87x) reported

    @playnewworld Dont add servers, fix the ******* armrine bug we all bugged out and us server went ahead fix this ****

  • DillyDillyy87 Dillon (@DillyDillyy87) reported

    @Twitch @playnewworld Every time I press "sign in" on the steam website for step 2 it says I need to still link my steam account.

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