New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MrJamock Jamie Potter (@MrJamock) reported

    @CdubFromMI @playnewworld Sorry but that's your issue not new world you choose a different server from your friends so its your fault your 200 hours without them

  • silverhazey_ Stephen Riley (@silverhazey_) reported

    @Gothalion @playnewworld Game kills graphics cards still even after the issues were found in all the way back in beta, FFXIV is better, Endwalker is coming out soon, play a real MMO + ratio.

  • RhyWil Rhys Wild (@RhyWil) reported

    @Gothalion @playnewworld Wouldn't mind a territory reset post fix tbh

  • Scottyrica ScottWithTwoTs (@Scottyrica) reported

    @playnewworld can you please fix these quests that have infinite spawning mobs and are literally unplayable (Path's Unseen in RW for example)

  • avatarr445 AV (@avatarr445) reported

    @shroud @just9n @playnewworld So in the wars, it wasn't lag then, right? They were all using this invincibility glitch that also looks like lag...

  • Manny_Roman22 Manny Roman (@Manny_Roman22) reported

    @playnewworld it seems as though the luck percentage from gear and the luck “points” you get from food don’t stack properly. When I just use food I get gems from mining but if I use both I never get gems. Had similar issues in closed beta as well. Anyone else experiencing this?

  • ImLamb_ 𝕷𝖆𝖒𝖇 (@ImLamb_) reported

    @playnewworld pls just disable wars, to many people losing territories because of lag and invincibility glitches. Pls just do everyone a favor.

  • TimThaGOAT 🐐 (@TimThaGOAT) reported

    @Gothalion @playnewworld I'm enjoying it to be honest. I think they released the game to satisfy players/shareholders but they weren't anticipating people to put 150+ hours into the game in 2 weeks. Give it time my guy, it is 6am their time right now, they will probably fix a lot more this week.

  • Jonnysource Jonathan Hunt (@Jonnysource) reported

    @HamboneTTV @just9n @playnewworld Is this a troll account or your first MMO? I'm giving the game it's fair shot, but it plays like a downgraded GW2 with extra lag on top. There's also massive imbalances both in combat and crafting/gathering beyond just the bugs/exploits. The idea is good, but the execution failed

  • paytv50 paytv50 (@paytv50) reported

    @playnewworld Pls fix fraktions coin limit bug! Destroyer with a limit of 15.000 coins and you can buy in the Shop weapons for 20.000👏🏻

  • Enforcethepants PANTSW 🔝🍻 (@Enforcethepants) reported

    @Gothalion @playnewworld What about the fact that a lot of players at launch have stopped playing and those servers haven’t had new characters created for over 2 weeks. Causing economy issues and most of the crafting items meaningless?

  • MessiHaHXD MessiHaH (@MessiHaHXD) reported

    @moto_orr @playnewworld Their resources are normal human workers, how will you telling them to hurry up fix anything.

  • Goocher19 Goocher (@Goocher19) reported

    @Gothalion @playnewworld Agree that this needs to be addressed. Or if this issue is one that cannot be address soon, perhaps a “corruption event” on servers every 2-3 weeks where territory ownership is reset, would upset some for sure, but would make us think about wars and resources a bit

  • Weitling_Writes Thorsten Weitling (@Weitling_Writes) reported

    2/2 I get that the @playnewworld devs are busy. But radio silence when wars are desynced into oblivion by ice and invulnerabilities is rough. At least for me as a player. Say something, please. Anything. Just a "we're looking into the issue" would be enough. Thank you.

  • Chow17389283 Chow (@Chow17389283) reported

    @Dylan_Guidry_95 @Machoadan @playnewworld That's not true. It's been happening to me, and my system in not overclocked. When it does, I have to delete 3 game folder for it to stop. It's a game issue, without a doubt.

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