New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nîmes, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Porth, Wales | 1 |
| Aßlar, Hessen | 1 |
| Annaberg-Buchholz, Saxony | 1 |
| Vagney, ACAL | 1 |
| Beckum, NRW | 1 |
| Cergy, Île-de-France | 1 |
| Sydney, NSW | 1 |
| Oldenburg, Lower Saxony | 1 |
| Linz, Oberösterreich | 1 |
| Bermuda Dunes, CA | 1 |
| Pelotas, RS | 1 |
| Thornton, England | 1 |
| La Broque, ACAL | 1 |
| Seattle, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Csorbz
(@csorbz) reported
@playnewworld your game keeps ******* crashing FIX IT
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Emircan Ergin
(@EmircanErgin) reported
I can't see "Relentless" artifact's upgrade option at Gypsum Kiln. Other artifacts are working as intended. Same issue before and after maintenance. I do verified game files etc too. Nothing fixes it. @playnewworld @NWGameStatus
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Chris Miller
(@brainstorm_gg) reported
@playnewworld HealerPR it really shows ya how broken they are.
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@Nate The Great
(@Lawson93gaming) reported
@playnewworld Instead of doing events how about you all fix the damn servers ffs. All you see is lopsided factions that control 90% of territories. The servers are laggy as hell and the nerfs you all do on weapons does not actually balance it.
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Brenden Self
(@Bfles) reported
@playnewworld @playnewworld I have been recently playing more in prep for season 10 and haven't had any problems but yesterday I downloaded lumina stream to control lights and now I got banned for having a cheat program. This is the only thing I've changed in the past month. Is this the reason
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Alexander Plechov
(@Avalangard) reported
No wonder @playnewworld New World Aeternum is free on PS Plus, constant connection problems with this dogshit game, and don't forget 20 dollar battle pass so Jeff Bezos can launch himself into stratosphere again.
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Erik Gonzalez
(@gonzo3554) reported
@playnewworld @PlayStation are y’all having issues my group and I keep getting kicked with a PlayStation network issue only happens when trying to play this game though…..
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GrubyJoint
(@KosmatyGiibon) reported
@NWGameStatus @playnewworld Market is not working a few days
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Yung Hung
(@mrbrendel) reported
@NWGameStatus @playnewworld something is wrong with the trade post on el dorado. It is really slow when searching and we are getting some errors "Something went wrong. Please try again" as soon as we enter TP
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Astro le petit robot
(@Nicolas88339612) reported
@playnewworld @amazongames Thank you if you fix all the non sense problem that i listed
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Skurny
(@Skurnickles) reported
@playnewworld Im calling it now. They move it 20 days forward then delay it 30 days due to issues.
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AMGLoco
(@AmgLoco) reported
@playnewworld Hey fix your ****** game Market no worky
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Oreo
(@MaleOreo) reported
@dev_katyk @playnewworld @NWGameStatus My main character in New World is constantly disconnecting from the server but alt characters are fine. My main also makes my pc lag out, again my alt characters do not and play smoothly. 1/2
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Salosan
(@saalosan) reported
@kathykoe_ @playnewworld AGS @playnewworld and their useless anticheat pseudo detector banning people for no reason? Who will say it? FIX UR CRAP AGS and stop blocking people who actually do something for your full of bugs game. Should we remember your last crap Nvidia mistake with tons of auto bans?
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Rafał
(@Rafal5pl) reported
@NWGameStatus @playnewworld The factory is still not working Server Nysa Character name Rafal Gibas Date 15.08.2025