New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • KrutikMorekar Krutik (@KrutikMorekar) reported

    @playnewworld Please fix random freezes

  • KathyRoosa Kathy Roosa (@KathyRoosa) reported

    @playnewworld @denitrifi Love the game but you overdid it on the last server merge. Now I can't ever seem to get in. So frustrating --on Orofena we have been basically full for days. Please fix!

  • bobjobob24 Gavin (@bobjobob24) reported

    @gathoderiz @playnewworld It's not broken. You have max repair parts.

  • martss25 vaillancourt martin (@martss25) reported

    @playnewworld good thing that they fix stuff ! would be great that all bugs be fixed before new dongeon and dongeon finder next week !

  • SmitPeters Lord Dogmeat (@SmitPeters) reported

    @hookemhorns7093 @playnewworld Same issue as well. Game freezes and need to end task to recover from it

  • Franjvy Fran (@Franjvy) reported

    @xBlackcat__ @playnewworld Yes, Imo it is more important azoth than 2 quests, azoth impact on all players, quests only for people whos playing event questline and have the issue. Obviously If I can play 1 or 2h per day i will not use it walking arround the map.

  • AustynBriddick1 Austyn Briddick (@AustynBriddick1) reported

    @playnewworld So you spend time fixing random **** but azoth, being a big key to the new update with crafting etc is DISABLED?Because people are idiotic and can’t just deal with not quick salvaging?It’s been a day fix the ****. It’s embarrassing when people try giving credit for work you do

  • Sir_Indica Sir.Indica420 (@Sir_Indica) reported

    @playnewworld Oh gee the game is still broken go figure

  • Jjj38936144 Jjj (@Jjj38936144) reported

    @playnewworld im not playing it until they fix outpost rush, ive got 3080ti and in open world 130fps, in outpost rush 60-80 and in busy fighting 20-30

  • beltrAnctz beltrAn (@beltrAnctz) reported

    @playnewworld Can please solve the problem of massreports at SA server? i am the principal content creator at twitch on SA server and i always banned because your system don't analyse nothing only ban with reach X reports. @playnewworld

  • WolfpackCasey WolfpackCasey (@WolfpackCasey) reported

    @playnewworld Is there an issue? 11:20pm EDT. Stuck at 1 person queue for Valhalla.

  • kesh861 Michał Wojtczak (@kesh861) reported

    @playnewworld Lag detected... 3 time in a row just right now 😕

  • AustynBriddick1 Austyn Briddick (@AustynBriddick1) reported

    @playnewworld It’s ******* sad, fix the **** that needs fixed not the random **** a select few ******* care about. Horrendous job devs.

  • SBF_ZA SBF (@SBF_ZA) reported

    @playnewworld You could've at least make Azoth free for the weekend or until a fix is in place for your little oopsie. Great job AGS 🥳

  • KaasThomas Thomas Kaas (@KaasThomas) reported

    @playnewworld server down again ?

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