New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

Less
More

new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nîmes, Occitanie 1
Saintes, Nouvelle-Aquitaine 1
Porth, Wales 1
Aßlar, Hessen 1
Annaberg-Buchholz, Saxony 1
Vagney, ACAL 1
Beckum, NRW 1
Cergy, Île-de-France 1
Sydney, NSW 1
Oldenburg, Lower Saxony 1
Linz, Oberösterreich 1
Bermuda Dunes, CA 1
Pelotas, RS 1
Thornton, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • leejonsmith Wear a damn mask, muppet. (@leejonsmith) reported

    Well done @playnewworld for an absolute terrible launch experience. Sit in a queue for ages and then a connection failed error. Maybe use some of the tax you don't pay to prop things up a bit?

  • Julefar Julefar (@Julefar) reported

    HEY! @playnewworld - ANY eta. on when you fix the queue system ?

  • _halfbakedoreo TheHalfBakedOreo (@_halfbakedoreo) reported

    Guys….there is a weird glitch happening with my @Steam launcher… Every time I open it and click on @PlayApex the launcher just opens @playnewworld anyway…. Whatever am I to do?…

  • facemancdj carl jackson (@facemancdj) reported

    @playnewworld this is utter crap, I got this error when I was at 1592 and it reset and then I came back on at 2379???? same position???? I think not

  • DanielNicolai1 Daniel (@DanielNicolai1) reported

    @playnewworld update: just got the error again and it put me back at the same postion so good work!

  • G4SPE00 Gabbe (@G4SPE00) reported

    @Zandalei2007 @ElTony1620 @playnewworld Man, it doesn't help for players that already created a character and are level 30... I have a character at level 30 and I'm not gonna join a low pop server bro, just gives us the transfer now instead and that will fix soo many long queues on servers

  • ERefusenik Eric P Hall (@ERefusenik) reported

    @playnewworld Amount of worlds isn't the issue. World size is. How can a trillion dollar company not recognise this? How about you give us all 2 free world transfers, one out of the world with 8 hour queues and one to get back in when you finally pull your finger out and fix the REAL issue?

  • GO0GLYM0OGLY Betherz (@GO0GLYM0OGLY) reported

    Ok so when all the login issues subside who wants to let @playnewworld know the difference between male vs. female animals and horns vs. antlers?

  • KiriSwarm Katsu (@KiriSwarm) reported

    @playnewworld in queue for 3 hours, wnt to 100 people and got kicked with an error, man... smh

  • Ayman_A_Ayman Ayman (@Ayman_A_Ayman) reported

    @FacebookGaming @playnewworld Facebook I need your help to recover my Facebook I am struggling with this, what else I can do! I have exhausted every possible way to get back to my account, and each road that I have been given leads to a dead end. @Facebook help center solutions are not working

  • gaysparadies Philipp (@gaysparadies) reported

    @playnewworld Not Working

  • ReadyPlayerUs ReadyPlayer Us - Formally Jkatgamingtv (@ReadyPlayerUs) reported

    Man I don't mind long queue times, this isn't my first MMO but @playnewworld you need to add queue forgiveness, getting kicked for an error that isn't your fault and sit back in queue is the real annoying part. Give us 5 minutes to get back in!

  • N4t4niell Nataniell (@N4t4niell) reported

    @playnewworld Not working everytime!!!! I was kicked from position 1 and after hit “OK”nothing happens!!!!

  • asceb23 asceb (@asceb23) reported

    @playnewworld does not fix anything! character and friends are on server i cant join - stupid

  • 1912muratcan Muratcan (@1912muratcan) reported

    @playnewworld Wait more than 5 hours que start playing and get disconnect after 30 minutes this must be a joke good start newworld PERFECT.

Map Check Current Status