New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ArtSerov1 TrickTree (@ArtSerov1) reported

    @playnewworld Are there any plans to fix the d sync and hit reg? Opr is harsh and open world pvp in large numbers is as well

  • TheForce1983 Brandon Rose (@TheForce1983) reported

    @AndreyJai @jdrayb88 @playnewworld Honestly, I have close to 700 hours in game...what do you mean walk properly??? If that's you hang up...then you should play any other mmo because many have issues with proper movement and clipping of weapons and armor..

  • Kohaku1910 Kohaku (@Kohaku1910) reported

    @playnewworld i mean no disrespect, but we have all reported countless bots, they just make more accounts. It's a root problem. I love this game and that you guys hear us out as players.

  • SelfBlumpkin SelfBlumpkin (@SelfBlumpkin) reported

    @AndreyJai @playnewworld So you can probably not walk? Like, have you tried? Complaining about something you probably can’t do is silly. I’ll bet if you just try you’ll find out that you can and then you don’t have to assume anymore! Problem probably solved!

  • ItsNsanity San (@ItsNsanity) reported

    @MORKTIME @playnewworld I7 9700k, 1070 TI 8gb, Vsync and uncapped i sit around 90c on 1080p, any other game i play has zero issue like this, i sit normally around 55-65, Sometimes 70, Liquid cooled as well.

  • MORKTIME Marc Anthony (@MORKTIME) reported

    @ItsNsanity @playnewworld That sucks. The only problem I have with the game is the terrible optimization. Relatively low fps for a 3080 and i7 12700k

  • x_JPEG Ryan (@x_JPEG) reported

    @playnewworld Void blade has been broken and unplayable for a month if the march update doesn’t fix it I’m done

  • SimbaEOD SimbaEOD (@SimbaEOD) reported

    I was banned on @playnewworld for using a bug, i know I screwed up, but please let me play New World again… I didn’t hide from it, I openly admitted it and have been trying to make it right. I made a bad decision and regret it immensely. I love New World, please let me fix this

  • MKGaming79 MK Gaming (@MKGaming79) reported

    @playnewworld Can you optimize weapon swap? It’s game mechanics 101 and you guys keep making it worse. Please fix that its awful.

  • Seraphimkaylore 🔴Live ttv/SeraphimJBS | (@Seraphimkaylore) reported

    @playnewworld I waited over 4 hours in queue for an OPR & it never had enough people. On my server (Oceana), there is never enough people for OPR. Are any coming changes going to fix this? @AMZNGameStudios

  • alesleben Aleš Leben (@alesleben) reported

    @SatellizerVII @playnewworld what do you mean with fix it ?

  • DamionW56391968 Damion Wright (@DamionW56391968) reported

    @HIGSBO @playnewworld ThE GaME iS BrOKeN BeCAUse i CouLDnT uSe SToRaGe a FeW TimES aNd I hAD LaG TwICe. Shut up cry baby.

  • OuchPotato1 OuchPotato (@OuchPotato1) reported

    @playnewworld Hey can you fix my 2 Ice Gauntlets that changed from legendary to epic and each lost 1 perk after the last patch ? Hey can you guys fix anything without breaking more than you fixed , ever ?

  • ahmalesgua jul (@ahmalesgua) reported

    @playnewworld Why my voice in game always show “login voip failed”. I already did what you suggested. I play another game to check voice in game, and no problem. So what do i do to solve the problem? Please

  • jdrayb88 J (@jdrayb88) reported

    @AndreyJai @playnewworld Sounds like a you problem

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