New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • yuvein1 JT (@yuvein1) reported

    @2ndpastthepost @playnewworld @Konyption when error pops up press OK and wait 1-5 mins and it will rejoin the queue

  • BlueMtns1 Billy’s Valor (@BlueMtns1) reported

    @playnewworld so are wars now going to be completely chalked since the que times are so bad and half our company can’t get onto the game after work like please fix this **** man it’s ruining a ton of experiences.

  • rafwinter winter (@rafwinter) reported

    @playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!

  • DovahChicken144 Dovah (@DovahChicken144) reported

    @playnewworld How about fixing the damn Error that chause kicking out from the queues???

  • RealWorldCall TwoDee (@RealWorldCall) reported

    @playnewworld so the new feature for logins is queue for 2 hours only to be booted by an error saying "too many connections" its happened 3 times today. please enable transfers asap as a full re-roll is too demoralizing.

  • ATKaizen k (@ATKaizen) reported

    @playnewworld Fix the issue that’s kicking people out of queue’s after several hours of waiting AND then throwing them at the back of the line again.

  • Sorrowly Jasmine. (@Sorrowly) reported

    @Usumu15 @playnewworld Exactly the same issue here.

  • StevenSinky Steven Sinclair (@StevenSinky) reported

    @playnewworld when you get disconnected or in this instance a fatal error please have some sort of period you can reconnect like 5 minutes as I got this now I am 2.9k in a queue.

  • Scorp1onW1nD Salim Khan (@Scorp1onW1nD) reported

    @playnewworld @playnewworld are the EU servers all right? Trying to log into Ishtakar, but keep getting and error :"too many requests"? I just close the game and try again - same error

  • Marstylerz MarioStylez (@Marstylerz) reported

    @Sandbeam @playnewworld Since the 28th (what you're showing) they added 100 servers to EU. There are plenty of servers that have less than 1000 online players atm. Most of the queued players are simply trying to login to 'their' server where they started instead of going somewhere else then transfer.

  • lootc1fer 𝕷𝖔𝖔𝖙𝖈𝖎𝖋𝖊𝖗 🔱 (@lootc1fer) reported

    @playnewworld The server situation in EU Central is still awful. I waited for hours today to get on my server, reached position 1 in the queue, error appeared and now I'm back at 1710. No more playing for me today, I guess.

  • Mustii_66 Musti 🇵🇸 (@Mustii_66) reported

    @playnewworld @Chadesh You will lose a big part of your playerbase if the login q’s are not decreased asap

  • demovictomino Tomáš Demovič (@demovictomino) reported

    @playnewworld I don´t mind queues that much at launch since...euphoria...but! Why the F after error and re-joining to queue I am at the end of it? Absolute bs, sorry not sorry. Weird thing is that before it didn´t do this, I was back +- at the point before error...

  • Slayco3 SLAYCO (@Slayco3) reported

    @playnewworld pls fix this *** queue, i get perma thrown out, for the most part i get back my queue spot but i also really oftent get put all the way back in queue, actually impossible to play....

  • LuccaCarLino Luccá (@LuccaCarLino) reported

    @playnewworld I have to go work between 8 am and 6 pm. Right now Barri have 1.2k login queue. And thats mean almost 2 hours. There is a limited time for me to play game but i can't even login. This issue going through scam guys. You have to figure it out or too many people starts refund soon.

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