New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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new-world-game Hero Image

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
‘Ewa Beach, HI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • StephenHeart_ stephenheart (@StephenHeart_) reported

    @TarNaugrim @playnewworld The games not even subscription based. This is an issue with almost all MMOs. Grow up. Or whine, I don't care anymore. lol

  • Simon54062628 Simon (@Simon54062628) reported

    @playnewworld @FelixScollen Will go in Amazon Game history for a big fail. I have no problem with little problems at a release but enough servers should be there to get everyone playing.

  • fluckedu ALSARHEED (@fluckedu) reported

    @playnewworld Yeah im waiting 2k queue. And now i get the error message thx NEW WORLD 🌎

  • gwnwesley7 gwnwesley (@gwnwesley7) reported

    @playnewworld fix your servers! Im waiting 3 hours and still didnt play it! If it takes any longer i want a refund!

  • OggeJdoge Ogge Jdoge (@OggeJdoge) reported

    @playnewworld Play? More like sit in que for 3 hours, then get connection error when you are at place 20, then reque for 3 hours.

  • _iifahd فهد (@_iifahd) reported

    @playnewworld fix your Queues we cant wait six hours to play the game #NewWorldMMO

  • tanximus Tanximus_Prime (@tanximus) reported

    @playnewworld I took vacation for this **** game, i have 30h playtime - 50% are queue time. I didn't click on PLAY after the "too many requests" bug, but then i got a lost connection msg-4 TIMES today! And no i don't have connection issues, cause the bad game d2r runs...So you pay my vacation?

  • hansaxh Hans A (@hansaxh) reported

    @PtotheILSNER @playnewworld @briixxloveee Im in EU and thinking of starting a character on a US server due to the queue problems in EU and then transfer that character to a EU server

  • ArahorPlays ArahorPlays (@ArahorPlays) reported

    I've been in the queue since 2pm, It's now 7:30pm Gotten 2 errors so far at around position 100-300 which has tossed me back of the queue both times, once to 1700 and last time to 3500. I'm now on 1200 Will start stream once I'm in, but will be late. @playnewworld #NewWorldMMO

  • mishkathedh Mishka_with_puppies (@mishkathedh) reported

    @playnewworld is there still being work done to fix queue times? I appreciate adding new worlds but that doesn’t help once you have a character created and have to sit in a 4 hour queue to get back into it

  • TheSkillson Jesstradamus (@TheSkillson) reported

    @Massvwatches @patrick_dillan @playnewworld Reasons differ, but this was an issue that should have been addressed in beta. No excuse for it to release in the same state.

  • ItsxElectroTTV ItsxElectro (@ItsxElectroTTV) reported

    The @playnewworld cycle: Wait in queue for 2 hours -> get to position 99 -> grab food/drink from downstairs -> login error -> restart queue -> position 450/ est. wait time = 2hrs. Please a crumb of gameplay, just a crumb.

  • TonyBlount11 Tony Blount (@TonyBlount11) reported

    @playnewworld Have you got a ETA on the server issues ?

  • tomthomloudis Exoristos (@tomthomloudis) reported

    @playnewworld plz fix the queue 3 hours to log in EU servers....😫😫😫

  • SosikTwiztid SosikNTwiztid (@SosikTwiztid) reported

    Second crash today….each time back in queue…..damnit. #NewWorldMMO @playnewworld

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