New World

New World Outage Map

The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

New World users affected:

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • KDsBurner7 KDsBurner (@KDsBurner7) reported

    @playnewworld @LemmyBravo If you fix the wait times you'll solve the afk issue

  • DeeZNuTs_Qc Kronos/DeeZNuTs (@DeeZNuTs_Qc) reported

    almost 4 hrs to login, fix your god damn server. #Thanks @playnewworld #playnewworld

  • WoodyJJ74 Kal2k (@WoodyJJ74) reported

    @playnewworld Nothing worse than sitting 1 hour and 25 minutes in a Que, just to get down to #1 position and it error out and kicks you back to #966. I'm done with this game. Not even worth the headache.

  • VizualArc Vizual Arc (@VizualArc) reported

    @playnewworld would love a leisure time for DCing, have had lots of bugs that needed a game restart to fix, but then I get stuck in a 4 hours que, which I completely understand. but some type of leisure time. like 1 minutes or so, and it'll put you at the top of the que kinda like, nopixel

  • AndyTamburino Andy • Comp Sci Student (@AndyTamburino) reported

    @playnewworld fix your QUE. give me the option to transfer off I’m 59 hours in I’m not making a new char

  • AsianGirafffe Joshua Fernandez (@AsianGirafffe) reported

    @playnewworld Gotta ******* love it "Lag Detected Not authorized to continue playing" and get kicked while in the middle of the Starstone Expedition after waiting an hour to find people to run it. Then connect back into a 1263 player queue.

  • wonkeysmoker David (@wonkeysmoker) reported

    @kfransan @playnewworld the concept of full did not exist6 hours ago. this is just a way to control how many can continue to join a server, does full mean 0 people can join, is full the highest current pop? after the horse has bolted. everyone knew pop was an issue.

  • jgavlock joshgav (@jgavlock) reported

    @playnewworld Sit in 5 hour queue, receive queue error, get put back to 1700 in queue from 200. The entire New World experience so far. Joke.

  • MJColeman_3394 Coleman (@MJColeman_3394) reported

    @playnewworld @LemmyBravo This was a major issue in the beta to avoid queue times. Either reduce the queue times, or track player movement.

  • CyrixWow WoW.Cyrix (@CyrixWow) reported

    @escape1979uk @Danumis_ @playnewworld A scummy manufacturer not taking responsibility for their defective product isn't New World's fault.. Its a hardware issue, nothing New World can do about it.

  • Deathleecher87 Daniel (@Deathleecher87) reported

    @playnewworld Tbh the game is super stressful to play. You have to stay online to Play the game. If you choose to go grocery shopping, your doomed to a queue for 3-6h. So you always have to think about every move you do. Fix the server queue. The locking of servers are great. But to late

  • shanegadsby Shane Gadsby (@shanegadsby) reported

    @playnewworld is a little bullshit that ppl can wait 6+hrs in a que waiting to play to log on bugged unable to do anything and when they try to relog to fix it get another 8+hr que @playnewworld

  • SoloLevelerWoo SungJinWoo (@SoloLevelerWoo) reported

    @playnewworld Adding some sort of Crash log in protection needs to seriously be considered. Numerous people are having their games crash and then being kicked back into a queue.

  • OnepegMG Onepeg (@OnepegMG) reported

    Hey @playnewworld, I know you guys have a lot on your plate, but for people that crash, holding their spot on the server for like… 3 minutes would be huge for people that already waited forever to get onto the server to play. Also the guys weighing down their W keys afk… help?

  • Bigntastymj BigNTastyMJ🐺 (@Bigntastymj) reported

    @playnewworld PLEASE FIX THE FAST TRAVEL BUG.

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