New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Hell
(@Hell80966565) reported
@playnewworld You guys are doing amazing work but you need to fix compass issue when players group up and whole compass get f-ed up and also the issue with passives of ice gauntlet causing the ice spells stop after swapping weapon please!
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zezi
(@GGUYlEQhJUbe827) reported
@playnewworld still havent fixed ping issues? People are getting double the ping they getin other games. Fixxxx ur ******* servers
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John Horton
(@ThatGuyMooses) reported
@playnewworld Fix Armone I’d like to continue with the story line
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jat0rz
(@jat0rz) reported
@playnewworld The game has been absolutely amazing. However... the lag we experience in the expeditions only makes them borderline unplayable. I know it isn't everyone.. but on our server they are all bad. It's halting progression.
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Daan
(@daanxyz) reported
@playnewworld Fix dungeons
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Kirk Wentzel
(@KirkWentzel) reported
@Nametakensucks @playnewworld I have the same problem harvesting. OMG it's like a compulsion. The damn blueberries around the shattered obelisk are the bane of my existence. They're like a siren song to mean.
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Tamsin Battershill
(@KairraKattus) reported
@playnewworld I know Americans are great at timezones but taking EU servers down at 11am for approx 4 hrs is utterly unacceptable. You have all night and you do this during peak day time? Now our login queues will be substantial because it comes up at 4pm...
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chiknnuggey
(@chiknnuggey) reported
@playnewworld Did y'all finally fix the "Time out while waiting for server to describe world" bug?? I've been locked out of my main level 40 character for 3 days straight.
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Cameron
(@_TheCraftsman) reported
@PapaPulse @playnewworld They put out a patch yesterday which fixed it on my server. We had 2 friends stuck who couldnt even log in because they were stuck on it and they too were fixed. Maybe try again? We ran Armine twice today and the level 35 once... no issues!
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Cringey Dad Gaming (Dom Wolf)
(@CringeyDad) reported
@itsadamuk @playnewworld I'm not convinced capping FPS are 100% going to stop the issue. It seems the games engine is pulling high power levels from the graphics card, leading to them getting damaged from overheating. People who have capped FPS are still getting GPU damage from the game. I won't risk it.
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Softu
(@Softuuu) reported
@playnewworld So you guys released patch notes before the servers go down and included the fact that there is an infinite loot glitch, you've effectively given people 90 minutes of attempting to recreate bug that they may not have been aware of, was this intended....?
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Hannah
(@anitacoffeecake) reported
@playnewworld Any update on fixing the desync issues in dungeons? It's so painful.
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Tamsin Battershill
(@KairraKattus) reported
@playnewworld also, can you do something about the fishing bots? There's so many of them now, you know about this already so a fix shouldn't be hard.
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Wave
(@Wav3Senpai) reported
@JeffBezos @playnewworld Yeah, t'he Game is good t'he servers are dog ****, Fix them and then call It a succes duuh...
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🎮Airlessmean 🎮
(@Airlessmean) reported
IS ANYONE ELSE HAVING the issue of when over encumbered on NEW WORLD your character laggs and screen goes funny? proper glitching its weird #NewWorld @playnewworld
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