New World Outage Map
The map below depicts the most recent cities worldwide where New World users have reported problems and outages. If you are having an issue with New World, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
New World users affected:

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 1 |
Northampton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Craig (@CraigOSRS) reported
@playnewworld Fix your ******* game the auction house is not giving any gold for sold items if someone is offline
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Gizmo DeVoe (@GizmoDeVoe) reported
Also - if you have a BUY order and are offline, you won't get the items. This is a serious #bug that @playnewworld has to fix ASAP. That or they're going to have people botting to avoid AFK. #NewWorldMMO
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👑President-Elect Phil Swift🏴☠️ (@ThatsAlottaDMG) reported
@playnewworld I’m asked Alexa when you’ll talk about how broken the game is— even more so now with 1.0.4 being live. Care to talk about that instead?
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Lucidity (@LucidityNA) reported
@playnewworld A lot of users are encountering an issue where things are selling at the trading post, but aren’t receiving the gold for the bought items. Some people lost ~10k, whereas some like myself are missing ~2.5k. Is there any update you can give us on this? 😔
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Chris (@4amLonely) reported
@playnewworld Alexa... Fix new world bugs
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Christian (@Marodarkk) reported
@playnewworld We lost our money on auctionary, fix fast and return money, it's a big bug...
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Pleiadeez (@LD_Pleiadeez) reported
@5chmorgus @playnewworld @primegaming lol imagine not adding more **** to the game until the problems you have a fixed? Everything that gets added has a chance to break other **** unintentionally...its also bad optics when they patch the jack o lantern render distance and not the broken armor set math...get real
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Juswel (@Juswel_P) reported
@playnewworld Bad server. Lag and Delay. I never had any issue with other Online games.
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saber (@saberoverwatch) reported
@playnewworld Alexa, fix the auction house.
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Drasch (@Drasch9) reported
@playnewworld You broke the TP and Hatchet at the same time tho. So now what ? one week w/ broken down AH in an already struggling economy, are you purposely destroying your own game?
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Bluud (@Bluud15) reported
I havent been able to play #NewWorldMMO now for 2 days because of LAG DETECTION - constant DC @playnewworld @amazongames
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Nikhil Kunwar (@_SiiiNNN) reported
@playnewworld Oh yeah my 8 hours iron grind gold pufff gone😑 fix it I want my 8 hours back😑😑
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👑President-Elect Phil Swift🏴☠️ (@ThatsAlottaDMG) reported
@playnewworld I asked Alexa when you’ll talk about how broken the game is— even more so now with 1.0.4 being live. Care to talk about that instead?
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Mátray Márk (@_Rykee_) reported
@playnewworld How about a fix for the trading post?..
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cardconnection (@cctcgsales) reported
@playnewworld Alexa. Fix all the bugs from the last patch also take out the ability for any faction to claim war on a settlement in conflict as a troll company was able to steal out seven hours of work last night and take war on a settlement that they literally did no pvp missions for. Thx.