New World status: server issues and outage reports
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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QA das coisas (@Adakaris) reported@playnewworld It seems we're never going to have the perfect Action MMO RPG. Everyone that comes into the surface fails, one by one. It's a budget problem? Do you guys only hire non-rpg-players? The community always tells what needs to be done and no one is listening, wtf
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bob (@Crossboneee) reported@NWGameStatus @playnewworld I don’t know what you broke but please fix it, haven’t had any issues with lagging in months and since this last ‘maintenance’ I’m literally teleporting and lagging every second! The game is literally unplayable and no it’s not my connection I have wired gigabit internet 🤦🏻
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ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.
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Unknown (@ImaBeAfk) reported@playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes
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xstitchx (@xstiitchx) reported@playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD
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AdyGreen (@AdiGreen01) reported@playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye
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Rikku (@FindTheRikku) reported@4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp
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Shabazz (@shonc502) reported@NWGameStatus @playnewworld Fix server queues plz. Thx
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Gioˢᶠᶜ (@flappySFC) reported@playnewworld Fix QUEUES , do something
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Frankie (@smartassfrank) reported@playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)
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FringedWig46 (@FringedWig46) reported@playnewworld Ngl this hurt me more then the cs2 crash 😭
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Tony Montana (@evanst812) reported@Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.
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Yhanabow (@culturecomplain) reported@LSXYZ9 @playnewworld Was also one of if not the most buggy game ever released sadly. Absolutely riddled with game breaking issues for a long long long time. Dead on arrival. One of the rare instances where the lay offs are fair given their performance.
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Azrial (@AzrialNeph) reported@MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.
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**** ICE Forever (@noshpan) reported@towelthetank @playnewworld Despite issues at first, I stuck with it. And, I must say that I certainly got my money's worth, what with the 770+ hours I've invested into the game. It's my cozy game. I enjoy leveling my gathering & crafting skills. And it's a shame that it'll sunset next year.
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RespawnX (@XRespawn1) reported@playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).
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Mindwipe (@SoloMindWipe) reported@playnewworld Absolutely insane. Sure the game had issues and you lost a lot of players with those dumb server queues and the initial bugs, but shutting it down after this very good expansion...stupid.
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Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported@playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.
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Charles prevost (@YaBoyChuck85) reportedWhats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..
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Brandon 🦅⭕️ (@bswagz88) reported@JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.
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Shultsy 👾 (@ShultsyPlays) reported@BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.
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Diakou (@diakou) reported@STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative
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CptShooter (@CptShooter) reported@playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.
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Leon Kennedy (@CutterNW) reported@StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.
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TheFITHOtaku (@TheFITHOtaku) reported@playnewworld and @amazongames, I believe I speak for every #NewWorld player when I say, ADD MORE SERVERS AND FIX THE QUEUES! US West is a constant 2k queue ALL DAY. Server Queues on US East are RIDICULOUS. Longest one I was in was 8k for US East Valhalla >_>;... @YaBoiWiilly BRO
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Osiris.BCN (@OsirisBCN) reported@playnewworld I still remember when they wanted to sell the game and promised ten years of service...
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Cas8spyder (@cas8spyder) reported@playnewworld East Server Empi is down. Keeps crashing and unable to get on. Sat in queue 3 times with about 500 on average than gets a connection error to start over again.
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NOPE (@NOPEMUR) reported@playnewworld Uncover 2+ hours in queue.... go fix it!
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NRT (@OfficialMr_NRT) reported@dev_katyk @playnewworld There appears to be an issue with Easy Anti-Cheat issuing permanent bans without a clear reason. Multiple players have been affected, often receiving a ban message on the main menu after a long period of inactivity. Please Help!
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Captain Killjoy (@earsinajar) reported@YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.