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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (63%)
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Online Play (13%)
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Glitches (13%)
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Game Crash (13%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Glitches | |
 Northampton |
Sign in | |
 Istanbul |
Sign in | |
 Hillsboro |
Sign in | |
 Münster |
Sign in | |
 Trnava |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SirTitan 🐺🐺🐺
(@S1rTitan) reported
@playnewworld Sure wish pillar of fire still worked... fix 1 thing bream 100 other things
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Sigtau22
(@sigtau22) reported
@_spencerstone @playnewworld No. Same bug. It says there is an order when there are zero on market. Hope they at least say something about it and another fix is coming.
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Thomas Mitchell
(@pogbtw) reported
@playnewworld Tbh I think the scariest thing is logging in everyday to see what has broken.
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onlynaps
(@onlynaps1) reported
@playnewworld i cant even switch servers because it says i have active buy/sell orders but i dont. PLS FIX
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Jesper
(@JespersVisions) reported
@playnewworld Thank you I crash to a Bug to black screen or other now I need to be in a que again why? Any other mmo the people who still have a char in game gets to skip the que and get back in if our tank LD now he have to be in a que the night is over for friends This is bad
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takeSHi
(@Mom3nto_Mori) reported
@playnewworld Keep disabling your core mechanics and fix simple issues for month (introducing more bugs with you fixes) and soon you will find out that you half-arsed devs are the only people playing this bugged garbage
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Elizabeth Avensara
(@lizavensara) reported
@playnewworld Please consider increasing the online player cap on your busiest servers, ones like Hades (where my company moved to) are very difficult to actually play on during peak times. Despite current issues, I really want to keep playing! Sending hugs.
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John
(@KAGgaming2020X) reported
@Bobee___ @playnewworld the hatchet is absolutely game breaking.. the great axe being a close second as the biggest issue that needs fixed asap...
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CozminFatul
(@Knucklsi) reported
@playnewworld Yo, you really need to fix this game! Im loosing my patience with it. Exploits over exploits, unbalanced weapons, bugs…. The game is broken and even more broken after every f maintenance
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dox
(@reezafahlevi__) reported
@playnewworld refund? nah, im having a good time with this game. i just want u to fix this bug so i can sleep more often and stop worrying about my gold didnt come to my pocket. i wish u read this, doesnt matter if u need time to fix it. i just need to know whats ur response for this
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Ferhat Kocabıyık
(@fkocabiyik) reported
@playnewworld FIX YOUR GAME!
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Valflyn
(@ValflynReturn) reported
@playnewworld why are tout waiting to fix urgent bugs ? Especially the dire staff and ICE gauntlet ? It's a scandal, shame on you !
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Inats
(@MrInats) reported
@playnewworld fix hatchets no one cares bout halloween when the game is broken
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Lord Helmet
(@DarkHelmetz) reported
@playnewworld In invasions, the closest repeaters to the giant head in the sky can't hit the eyes on their side, it's too close and the turrets can't raise elevation high enough. Please fix, thanks.
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Joselu Pepelu 🇪🇦
(@Galeritis) reported
@FappishR6 @playnewworld I was the treasurer of our guild. We had X gold before the first maintenance and X-17k after it. I asked Amazon for help. They gave us the reason saying it was a game issue and then they told us we won't give you back nothing. It wasn't my money but from guild members.
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Here, have this
(@Kevin_He317) reported
@c0ba7t @playnewworld imo mmos especially for healers should be hard, the problem is that they make it literally impossible to do quests as a group without only one person benefitting from it, they need to add quest sharing and fast.
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Julian Jayme
(@JJaymeMusic) reported
@playnewworld "Fix the top issues" *Create way worse issues* Good job AGS
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jonathan.
(@xClyptic) reported
@playnewworld Can we fix the hatchet bug pls?
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Plewto
(@Plewtoeu) reported
@LapinStephy @playnewworld The problem is that amazon is a trillion dollar company, its not a new company.
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Jiří Svoboda
(@GeorgFreedom) reported
@Bren_B07 @playnewworld Omg stop it already. Go report bugs in game and stop crying on social media where you cannot achieve anything since it's managed by PR people, not developers who are actually trying to fix a game.
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SketchersRS
(@SketcherzRs) reported
@playnewworld Is there any way to get the "Battle's Embrace" gear back if you accidently salvage it? I cant continue the quest line because of this issue..
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Daniel Paske
(@daniel_paske) reported
@playnewworld is it too late for a refund? How can you release this broken game where there are more exploits then flappy bird....
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\^_^/
(@Cunlain) reported
@playnewworld fix the game every day there are news about new bugs. and the reports don't work. People resources get it easier than others and run faster than others and have invulnerability and an unlimited supply of gold . the game in which the one who knows more bugs wins
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silentXthreat
(@Michael99038419) reported
@playnewworld Can we please get an update on fixing aoes not working? Been almost a week of my class being broken :(
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aron
(@aron1201) reported
@playnewworld I've had a long weekend and been power levelling my fishing on and off.. now im hitting 180+ levels im getting game crashes & DCs constantly... there seems to be multiple bug reports to this end... haven't seen anything from dev's saying theyre aware of this issue
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Locomilk
(@Locomilk1) reported
@playnewworld FIX THE HATCHET GLITCH!!!!
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Domain Expansion
(@TristanReyCMen1) reported
@letyanutshangs @TheDaveCalaz @playnewworld their "fix" introduced more problems lmao how about you stop huffing up on that copium?
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Zubesuch
(@zubesuch0) reported
@playnewworld This Game is so bad. Fix it.
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Jorge Mota
(@JorgeM142) reported
@playnewworld Love how everyone is complaining to the media people like they even have anything to do with the technical side of the game. Go complain in the forums this person is paid to share cute pics and tell us when maint is happening... Not to fix bugs.
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Yanni Smith
(@sigma_DAD) reported
@playnewworld wishing all of your glitch to be fixed #HappyGrinding