New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ufiik (@UfiikSensei) reported 3 minutes ago

  @666718 @playnewworld We would be ''so back'' if this queue problem were solved, but almost 2 weeks have passed and nothing has been done. It's sad to see such a good game with terrible management

• 
  KK (@KammyBuckets) reported 4 minutes ago

  @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

• 
  Tommy (@Iasuu_) reported 5 minutes ago

  @playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...

• 
  I Did It My Way (@DidItMyWayYT) reported 6 minutes ago

  @RenewedAurora @playnewworld It's not about the money, it's about sending a message. Either they give the community the ability to host their own servers or they give their money back, just accepting that companies can take **** off you whenever they run into financial trouble is insane.

• 
  BerserkFPS (@BerserkFPS) reported 8 minutes ago

  @NWGameStatus No fix for Jester not coming down after a reset/wipe. And you have to leave the raid and restart the instance, and you have to kill the beginning adds again. I'm not sure if you all know, but the fix you guys did was not working at all. Needs to be fixed! @playnewworld

• 
  Karusso (@Karusso03) reported 8 minutes ago

  @playnewworld What happened to a 6 month notice before shutting servers down? Oh the player base dipped from 40k to 500 people, crazy how that happened.

• 
  Motcoeur (@Motcoeuriz) reported 16 minutes ago

  @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

• 
  Wismic (@blairewismic) reported 18 minutes ago

  @playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.

• 
  Propi (@Propii69) reported 18 minutes ago

  @GrumpyPawsTV @zzzSkadi @playnewworld The first year wasn’t **** either, the game was buggy and had a lot of issues but they were pumping out solid content updates while fixing everything at a solid pace, main one being the brimstone patch

• 
  cogolloQuemado (@fideosConTuc0__) reported 23 minutes ago

  @playnewworld Will you release the base code and server configs so the community can run custom/private servers? It’d be the best move for players who kept buying currency when the game was empty and broken. It’s in your hands; if you can’t maintain it, the community can.

• 
  Mike (@MoneySnXpes) reported 24 minutes ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out

• 
  Matheus “Cursed” Almeida (@TheusAlmeidaa) reported 26 minutes ago

  @playnewworld Fix the servers! 5k people on SA servers, i just cant play at night.

• 
  Charles prevost (@YaBoyChuck85) reported 27 minutes ago

  Whats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 27 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 30 minutes ago

  @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

• 
  Only one Question (@OnlyOneAnswer) reported 31 minutes ago

  @rozilol @playnewworld Server Problems!!!

• 
  Hilal Bilal (@HilalBilal) reported 33 minutes ago

  @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 33 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  Harry Palms (@desauce2) reported 34 minutes ago from Bermuda Dunes, California

  @playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.

• 
  J (@Jesse__Kelley) reported 36 minutes ago

  @NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!

• 
  Kireto (Diego) (@Kiireto) reported 36 minutes ago

  @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

• 
  M0l0k0 (@M0l0k0v3ll0c3t) reported 40 minutes ago

  @Vokun_ @zomeisterr @playnewworld Almost every major service game launched in a poor state and is now in the top 25 on Steam. Destiny, Warframe, Rainbow Six Siege, CSGO, Sea of Thieves, No Man's Sky, Path of Exile, the list goes on and on and on.

• 
  Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported 48 minutes ago

  @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

• 
  Suspecttaken (@suspecttaken84) reported 50 minutes ago

  @playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?

• 
  Kamil Wójcik (@kamonke22) reported 51 minutes ago

  @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

• 
  popojo07 🎖️ MILITARY 🎖️ (@JohnPopovich22) reported 52 minutes ago

  @SavvvoGames @JeffBezos @playnewworld Problem is Bezos is not even there anymore - he has been slowly selling off his stock. Some DEV company just needs to see if they can buy New World. I figured this was coming once they decided to rebrand Prime Gaming and I am afraid more changes will be coming, soon.

• 
  imjustkentaro (@im_just_kentaro) reported 54 minutes ago

  Still at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.

• 
  Jack (@JACK85H_) reported 59 minutes ago

  @playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.

• 
  cogolloQuemado (@fideosConTuc0__) reported 1 hour ago

  @playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.

• 
  SapTheseCasters (@SapTheseCasters) reported 1 hour ago

  @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.