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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Webb
(@Rudka83) reported
@AngryConsGamer @playnewworld Most of my company has the same problem
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jacob stolmeier
(@JacobStolmeier) reported
@playnewworld FIX YOUR UPDATE YOU MADE IT SO I CRASH RANDOMLY
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Aiden coupe
(@aidencoupe) reported
@playnewworld I've just installed new world on Steam and the game is not working
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Blake
(@BlakeAbernath10) reported
@playnewworld my friend is having trouble making a new character for vingolf
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Ethan
(@Kickingsoftly) reported
@playnewworld Yea none of this helps my friends who still can’t make characters on my server. And since you guys have been completely vague about how server transfers work they don’t want to waste time on another. A shockingly low amount of communication on the issues in this age for an MMO.
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Alex
(@ALX28097) reported
@playnewworld How About You Fix The Queue Time. Been Waiting For 1.5 Hours to get into the game and still waiting WTF. #NewWorld #Queuetime #queue
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Cordellia Future First Light Governor
(@lynncordellia) reported
@bennettalex21 @playnewworld Haven’t had a fishing crash since beta. However the company message bug is still there.
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theshockcable
(@theshockcable) reported
@playnewworld Update 1.0.1 features included were a "solution" to target AFK subversion and a shorter afk timer from 25 mins down to 20. Players around the world sounded off when they were displeased at the company for not focusing on the real problems at hand.
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Andreas
(@Andreas19064379) reported
@playnewworld Thanks for some fixes but no noticeable changes to the queue. The afk players were probably not the problem.
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denz
(@DenzelAy) reported
@xchilphilx @playnewworld yea, prob not the exact same issue but i think it has problems with using more power than it’s supposed to be/that you tell it to
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Revan619
(@revan619) reported
@playnewworld So cant help but notice the azoth staff still does not work. Firestaff casts flame pillar on self if sheathed. There infinite death screen is still a thing. A lot of the fixes are not fixed yet such as the leaving event message and compass issues. Hopefully you can pass it on
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ZeK
(@ZekShitsonem) reported
@playnewworld so glad I sit in 600 queue to just crash the second I get in the server to be put right into a 750 queue.
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Trung Le
(@Trungle000) reported
@playnewworld Scrolling target heal crash the game.
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Merman Kes
(@JakkuZakku_24) reported
@playnewworld Why do I get kicked out of server mid war? Dis happened twice 😭😭 Not even a crash just a kick out of the server and back into queue
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld nice queues, you didn't fix ****, how about new servers please
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Gods Kiss 💗💜💙
(@KamiKisu_) reported
@BradenLola @playnewworld It was able to be fixed with the help of the previous replies. Verify your files for the game in steam o us a corrupted one. After doing that it was a insta fix!!
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Questrox
(@QuestroxGaming) reported
@playnewworld The Ongoing War Restricted Zone size needs reduced. It is way too large. It is interfering with quest objectives. Please fix this
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Angel DeJesus
(@AngelLuis93) reported
@playnewworld After update im experiencing major frame drops . Wasn't a problem before, my settings haven't been touched
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⭐ MagickManta ⭐ | Twitch TV & TikTok
(@MagickManta) reported
@playnewworld @KuroLilyStream So I'm getting error code 120??
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syncer
(@sYnCeR_gc) reported
I was loading into a war in @playnewworld and got an infinite loading screen and I've tried everything to fix it but nada D:
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Jonathon Grant
(@JonathonGrant6) reported
@RaymondDelTaco @playnewworld Same issue here all day since patch
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Jon S
(@evilabed92) reported
@playnewworld I downloaded the patch today and I keep getting booted from the game now and encounter fatal errors
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Haiguh
(@Haiguh1k) reported
@playnewworld I signed up for my 1st war today for a fight over Mourningdale, I was in Edengrove. Accepted the teleport to join the war, got bugged into a repeated loading screen error and now I'm not even able to log into the game while the war is going on. I got in 1 time and
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Raymond DelTaco
(@RaymondDelTaco) reported
@playnewworld Every time i try and play, it boots after 5 minutes saying lag detected not authorized to keep playing. Then when i try and get back in i get a unknown file version (assets/gamedata.pak)
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enrageeee
(@nrageee) reported
@playnewworld @KuroLilyStream You guys ever going to add CC durations and such so we get a more accurate description on what’s going on cause sometimes I’m ccd and I don’t even realize it I’m thinking my keyboard is broken tbh..
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Ethan Price
(@Paradox_EP) reported
@flclfool @playnewworld @KuroLilyStream No I'm saying ongoing. There's no way to communicate with everyone unless they are on. Most of the issues with the game are ones that are noticed nonstop. Key gameplay bugs
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Monkey
(@CertifiedUncle) reported
@KidClow @playnewworld You too? I thought it was a me problem
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Diego Irons
(@whitesdie) reported
@playnewworld @KuroLilyStream I can't because of the connection errors😡
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theshockcable
(@theshockcable) reported
@playnewworld When servers came back up from being down for Update 1.0.1 , ques were still in the thousands. Showing that AFK'ers are not the real issue here.
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Praveen Ram
(@praveenram1983) reported
@playnewworld Guys who has problems after update, verify most games with steam as client gets these errors. That's why other games have their own client in standalone or integrated to steam...