New World status: server issues and outage reports
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sawtoothgrin (@Sawtoothgr1n) reported@playnewworld Well this will fix the queue problems lol
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Panciako (@AntyPanciak) reported@playnewworld Ok set game to f2p for rest of service
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Peter Crumblin (@PeterCrumblin) reported@NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again
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Wismic (@blairewismic) reported@playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.
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David Fedor (@DavidFedor6) reported@playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.
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Tommy (@Iasuu_) reported@playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...
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ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.
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19.7.4 (@19_07_04) reported@DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base
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Motcoeur (@Motcoeuriz) reported@playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..
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Sawtoothgrin (@Sawtoothgr1n) reported@playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West
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akito (@akitoshaoku) reported@towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous
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Tame Token (@tametoken) reported@playnewworld More players would complete the raid if you fixed Gems not working in armor.
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Genadine (@Genadine1) reported@SavvvoGames @JeffBezos @playnewworld Games with a PvP core environment are always going to be niche, add to that an awful launch and it was always going to be an uphill struggle. Then comes along AI which will fix absolutely nothing but is CHEAP and there you go. Suits see money money money.
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Brandon 🦅⭕️ (@bswagz88) reported@JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.
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Ziang (@Ziang85045937) reported@RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well
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Denzel (@DenzelTwitch) reported@playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.
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Anemyre (@COGs_Anemyre) reported@bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut
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Stephen Parker (@sparker888) reported@playnewworld My heartrune is broken 4eva 💔
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Jack (@JACK85H_) reported@playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.
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Only one Question (@OnlyOneAnswer) reported@rozilol @playnewworld Server Problems!!!
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Shultsy 👾 (@ShultsyPlays) reported@BagginsTV @playnewworld Can we be honest here now that it's over? This was the worst development team on an MMO ARPG I've ever seen. This dev team was garbage the entire time. From delayed updates, DLCs not working for hours after launch, focusing on PvP for an entire year, and 2 DLCs in 5 years.
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Lemmonnnn (@Lemmonnnn13) reported@playnewworld Right after the release of nighthaven? I mean, what ******** are we to do with gold cursed coconuts? This is actually bullshit because I’ve put thousands of hours into this broken *** game and I’ve stayed by AGS’s side since release, only to be betrayed like, this. Wtf man
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lolJayMo2 (@lolJayMo2) reported@LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.
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Spencer (@iSpencerEdwards) reported@playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.
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MMO_Bean (@rdj4014) reported@StanKnight0077 @Robovader123 @playnewworld I imagine those players weren’t actually loyal to the game only to trying go engagement farming when they were talking shite about the game. The game had its issues, but for me personally it was a perfect blend of everything I enjoy about an MMO and was really laid back. I’ve never been a min/maxed or hardcore PvP player though and I noticed most people that I saw complaining were hardcore PvP driven and the type to rush through content and then complain there wasn’t any.
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Enomao (@Enomao86) reported@SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"
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Rickey Williams (@Sensiblelogic06) reported@tcubd @S_Berry_82 @playnewworld They were not fine, you are saying they are dine and I am confused why you are saying that, they were not happy with 8 to 10k players the fact you are saying that is the issue with your argument, mmorpgs will not do well with that low of a base especially new ones
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Ringed Paired Knight Greatsword (@UnderOfAll) reported@playnewworld That part of steam that we buy a license for the game Works on here more then It shouldnt. I paid for a game that i will not be able to play anymore If i Want to in the Future. And the issue is that its not steam fault. Hope it comes with some lawsuits to this.
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Tony Montana (@evanst812) reported@Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.
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Fat Tony (@FatManinavan) reported@playnewworld Thousands of hours invested in this game. Sad sad days. By far my favorite mmo of all time. Even with the many issues. Played since day 1