New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/22/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (63%)

    Sign in (63%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (13%)

    Glitches (13%)

  4. Game Crash (13%)

    Game Crash (13%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceParis Glitches
United KingdomNorthampton Sign in
TurkeyIstanbul Sign in
United StatesHillsboro Sign in
GermanyMünster Sign in
SlovakiaTrnava Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • S1rTitan SirTitan 🐺🐺🐺 (@S1rTitan) reported

    @playnewworld Sure wish pillar of fire still worked... fix 1 thing bream 100 other things

  • sigtau22 Sigtau22 (@sigtau22) reported

    @_spencerstone @playnewworld No. Same bug. It says there is an order when there are zero on market. Hope they at least say something about it and another fix is coming.

  • pogbtw Thomas Mitchell (@pogbtw) reported

    @playnewworld Tbh I think the scariest thing is logging in everyday to see what has broken.

  • onlynaps1 onlynaps (@onlynaps1) reported

    @playnewworld i cant even switch servers because it says i have active buy/sell orders but i dont. PLS FIX

  • JespersVisions Jesper (@JespersVisions) reported

    @playnewworld Thank you I crash to a Bug to black screen or other now I need to be in a que again why? Any other mmo the people who still have a char in game gets to skip the que and get back in if our tank LD now he have to be in a que the night is over for friends This is bad

  • Mom3nto_Mori takeSHi (@Mom3nto_Mori) reported

    @playnewworld Keep disabling your core mechanics and fix simple issues for month (introducing more bugs with you fixes) and soon you will find out that you half-arsed devs are the only people playing this bugged garbage

  • lizavensara Elizabeth Avensara (@lizavensara) reported

    @playnewworld Please consider increasing the online player cap on your busiest servers, ones like Hades (where my company moved to) are very difficult to actually play on during peak times. Despite current issues, I really want to keep playing! Sending hugs.

  • KAGgaming2020X John (@KAGgaming2020X) reported

    @Bobee___ @playnewworld the hatchet is absolutely game breaking.. the great axe being a close second as the biggest issue that needs fixed asap...

  • Knucklsi CozminFatul (@Knucklsi) reported

    @playnewworld Yo, you really need to fix this game! Im loosing my patience with it. Exploits over exploits, unbalanced weapons, bugs…. The game is broken and even more broken after every f maintenance

  • reezafahlevi__ dox (@reezafahlevi__) reported

    @playnewworld refund? nah, im having a good time with this game. i just want u to fix this bug so i can sleep more often and stop worrying about my gold didnt come to my pocket. i wish u read this, doesnt matter if u need time to fix it. i just need to know whats ur response for this

  • fkocabiyik Ferhat Kocabıyık (@fkocabiyik) reported

    @playnewworld FIX YOUR GAME!

  • ValflynReturn Valflyn (@ValflynReturn) reported

    @playnewworld why are tout waiting to fix urgent bugs ? Especially the dire staff and ICE gauntlet ? It's a scandal, shame on you !

  • MrInats Inats (@MrInats) reported

    @playnewworld fix hatchets no one cares bout halloween when the game is broken

  • DarkHelmetz Lord Helmet (@DarkHelmetz) reported

    @playnewworld In invasions, the closest repeaters to the giant head in the sky can't hit the eyes on their side, it's too close and the turrets can't raise elevation high enough. Please fix, thanks.

  • Galeritis Joselu Pepelu 🇪🇦 (@Galeritis) reported

    @FappishR6 @playnewworld I was the treasurer of our guild. We had X gold before the first maintenance and X-17k after it. I asked Amazon for help. They gave us the reason saying it was a game issue and then they told us we won't give you back nothing. It wasn't my money but from guild members.

  • Kevin_He317 Here, have this (@Kevin_He317) reported

    @c0ba7t @playnewworld imo mmos especially for healers should be hard, the problem is that they make it literally impossible to do quests as a group without only one person benefitting from it, they need to add quest sharing and fast.

  • JJaymeMusic Julian Jayme (@JJaymeMusic) reported

    @playnewworld "Fix the top issues" *Create way worse issues* Good job AGS

  • xClyptic jonathan. (@xClyptic) reported

    @playnewworld Can we fix the hatchet bug pls?

  • Plewtoeu Plewto (@Plewtoeu) reported

    @LapinStephy @playnewworld The problem is that amazon is a trillion dollar company, its not a new company.

  • GeorgFreedom Jiří Svoboda (@GeorgFreedom) reported

    @Bren_B07 @playnewworld Omg stop it already. Go report bugs in game and stop crying on social media where you cannot achieve anything since it's managed by PR people, not developers who are actually trying to fix a game.

  • SketcherzRs SketchersRS (@SketcherzRs) reported

    @playnewworld Is there any way to get the "Battle's Embrace" gear back if you accidently salvage it? I cant continue the quest line because of this issue..

  • daniel_paske Daniel Paske (@daniel_paske) reported

    @playnewworld is it too late for a refund? How can you release this broken game where there are more exploits then flappy bird....

  • Cunlain \^_^/ (@Cunlain) reported

    @playnewworld fix the game every day there are news about new bugs. and the reports don't work. People resources get it easier than others and run faster than others and have invulnerability and an unlimited supply of gold . the game in which the one who knows more bugs wins

  • Michael99038419 silentXthreat (@Michael99038419) reported

    @playnewworld Can we please get an update on fixing aoes not working? Been almost a week of my class being broken :(

  • aron1201 aron (@aron1201) reported

    @playnewworld I've had a long weekend and been power levelling my fishing on and off.. now im hitting 180+ levels im getting game crashes & DCs constantly... there seems to be multiple bug reports to this end... haven't seen anything from dev's saying theyre aware of this issue

  • Locomilk1 Locomilk (@Locomilk1) reported

    @playnewworld FIX THE HATCHET GLITCH!!!!

  • TristanReyCMen1 Domain Expansion (@TristanReyCMen1) reported

    @letyanutshangs @TheDaveCalaz @playnewworld their "fix" introduced more problems lmao how about you stop huffing up on that copium?

  • zubesuch0 Zubesuch (@zubesuch0) reported

    @playnewworld This Game is so bad. Fix it.

  • JorgeM142 Jorge Mota (@JorgeM142) reported

    @playnewworld Love how everyone is complaining to the media people like they even have anything to do with the technical side of the game. Go complain in the forums this person is paid to share cute pics and tell us when maint is happening... Not to fix bugs.

  • sigma_DAD Yanni Smith (@sigma_DAD) reported

    @playnewworld wishing all of your glitch to be fixed #HappyGrinding