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New World

New World status: server issues and outage reports

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Full Outage Map

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Volsunga1985
    Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported

    @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

  • XRespawn1
    RespawnX (@XRespawn1) reported

    @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

  • mseba2004
    Rio (@mseba2004) reported

    @amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode

  • Elsdragon01
    Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported

    @playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)

  • TannamarieR
    Tannamarie Rousseau (@TannamarieR) reported

    @playnewworld Amazon realized you have to maintain a live service game and went "**** that".

  • TacitSpider
    TacitSpider (@TacitSpider) reported

    @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑

  • ImaBeAfk
    Unknown (@ImaBeAfk) reported

    @playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes

  • TinkyToast
    🍥 (@TinkyToast) reported

    @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

  • MoneySnXpes
    Mike (@MoneySnXpes) reported

    @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out

  • JACK85H_
    Jack (@JACK85H_) reported

    @playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.

  • Sawtoothgr1n
    Sawtoothgrin (@Sawtoothgr1n) reported

    @playnewworld Well this will fix the queue problems lol

  • Skyline451
    5kY1iN3 (@Skyline451) reported

    @icyveins There are major issues that need to be addressed from what I played in beta for @ChronoOdyssey to even come close to what @playnewworld has accomplished

  • kamonke22
    Kamil Wójcik (@kamonke22) reported

    @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

  • Motcoeuriz
    Motcoeur (@Motcoeuriz) reported

    @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

  • Enomao86
    Enomao (@Enomao86) reported

    @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

  • earsinajar
    Captain Killjoy (@earsinajar) reported

    @YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.

  • COGs_Anemyre
    Anemyre (@COGs_Anemyre) reported

    @bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut

  • Crossboneee
    bob (@Crossboneee) reported

    @NWGameStatus @playnewworld I don’t know what you broke but please fix it, haven’t had any issues with lagging in months and since this last ‘maintenance’ I’m literally teleporting and lagging every second! The game is literally unplayable and no it’s not my connection I have wired gigabit internet 🤦🏻

  • DarkBiCin
    DarkBiCin (@DarkBiCin) reported

    @playnewworld either needs to ban the people playing music in farming spots or disable music at POI's holy cow fix this. your community has been crying

  • Spamsum
    Spam (@Spamsum) reported

    @LSXYZ9 @playnewworld combat and social elements were great (but lots of drama) but honestly it was clear that the devs didn't play their own game. many systems didnt work, things would break patch to patch and then be left broken for months at a time. VERY frustrating for the playerbase

  • aivovna
    Aivovna (@aivovna) reported

    @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

  • AntyPanciak
    Panciako (@AntyPanciak) reported

    @playnewworld Ok set game to f2p for rest of service

  • Fellow_Platypus
    Fellow Platypus (@Fellow_Platypus) reported

    @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

  • Verliswolf
    Verlis (@Verliswolf) reported

    @LSXYZ9 @playnewworld Its secretly been the best MMO out there. It hit 1M concurrents on launch but was a mess with way too many problems and devs being too slow to fix things so everyone quit and never talked about it again. Recent upates made the game PEAK

  • chrrisk_
    ChrisK (@chrrisk_) reported

    @andski @playnewworld it says they’re not ending service for new world anymore

  • VexxPK
    Noah🗝️ (@VexxPK) reported

    @rozilol @playnewworld Now is broken right now

  • jenntacles_
    Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reported

    Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical

  • KiburenKibu
    Kib (@KiburenKibu) reported

    @mike_stang @playnewworld "We wanted to give you a chance to play this new weapon class despite its unfinished state, so some bugs and issues are to be expected." I know, reading comprehension is hard.

  • nyseetem
    Nyseetem (@nyseetem) reported

    @DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah

  • tametoken
    Tame Token (@tametoken) reported

    @YaBoiWiilly @amazon @playnewworld 1. Gems don't work 2. Devs accidently left old perks on gear 3. Devs focused on Gay characters in main story quest 4. Economy and crafting butchered from update, mobs instant spawn and drop 4x 730 Gear 5. Catacombs glitched and can't finish run sometimes Game is broken.