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New World

New World status: server issues and outage reports

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Doom_CMYK
    Doom CMYK (@Doom_CMYK) reported

    @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

  • bswagz88
    Brandon 🦅⭕️ (@bswagz88) reported

    @JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.

  • SapTheseCasters
    SapTheseCasters (@SapTheseCasters) reported

    @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.

  • OfficialMr_NRT
    NRT (@OfficialMr_NRT) reported

    @dev_katyk @playnewworld There appears to be an issue with Easy Anti-Cheat issuing permanent bans without a clear reason. Multiple players have been affected, often receiving a ban message on the main menu after a long period of inactivity. Please Help!

  • iSpencerEdwards
    Spencer (@iSpencerEdwards) reported

    @playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.

  • BerserkFPS
    BerserkFPS (@BerserkFPS) reported

    @NWGameStatus No fix for Jester not coming down after a reset/wipe. And you have to leave the raid and restart the instance, and you have to kill the beginning adds again. I'm not sure if you all know, but the fix you guys did was not working at all. Needs to be fixed! @playnewworld

  • AzrialNeph
    Azrial (@AzrialNeph) reported

    @MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.

  • Verliswolf
    Verlis (@Verliswolf) reported

    @LSXYZ9 @playnewworld Its secretly been the best MMO out there. It hit 1M concurrents on launch but was a mess with way too many problems and devs being too slow to fix things so everyone quit and never talked about it again. Recent upates made the game PEAK

  • nyseetem
    Nyseetem (@nyseetem) reported

    @DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah

  • rogerbarretto
    Roger Barreto (@rogerbarretto) reported

    @playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.

  • chrrisk_
    ChrisK (@chrrisk_) reported

    @andski @playnewworld it says they’re not ending service for new world anymore

  • KammyBuckets
    KK (@KammyBuckets) reported

    @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

  • fideosConTuc0__
    cogolloQuemado (@fideosConTuc0__) reported

    @playnewworld Will you release the base code and server configs so the community can run custom/private servers? It’d be the best move for players who kept buying currency when the game was empty and broken. It’s in your hands; if you can’t maintain it, the community can.

  • ForceUk
    Adam Mackenzie (@ForceUk) reported

    come on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this

  • im_just_kentaro
    imjustkentaro (@im_just_kentaro) reported

    Still at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.

  • BereketTesfay
    Bereket Tesfay (@BereketTesfay) reported

    @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

  • Genadine1
    Genadine (@Genadine1) reported

    @SavvvoGames @JeffBezos @playnewworld Games with a PvP core environment are always going to be niche, add to that an awful launch and it was always going to be an uphill struggle. Then comes along AI which will fix absolutely nothing but is CHEAP and there you go. Suits see money money money.

  • DarkBiCin
    DarkBiCin (@DarkBiCin) reported

    @playnewworld either needs to ban the people playing music in farming spots or disable music at POI's holy cow fix this. your community has been crying

  • CptShooter
    CptShooter (@CptShooter) reported

    @playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.

  • isalhadii
    Muhammad faisal hadi (@isalhadii) reported

    @BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑

  • GoodYomama
    YomamaCookGoodFood (@GoodYomama) reported

    @g0urra @npcsolananews @playnewworld Ive tried 3 times, only have 7 hours, i understand the 2 hour refund thing for steam but I had ever intention on playing the game more in till they announced the sudden halt in the game development and shutting the servers down in 2026

  • ATHEoST
    EXTRA ULTRA MAGA (@ATHEoST) reported

    @NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )

  • NOPEMUR
    NOPE (@NOPEMUR) reported

    @playnewworld Uncover 2+ hours in queue.... go fix it!

  • Ziang85045937
    Ziang (@Ziang85045937) reported

    @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

  • TannamarieR
    Tannamarie Rousseau (@TannamarieR) reported

    @playnewworld Amazon realized you have to maintain a live service game and went "**** that".

  • bsdmillennial
    Based Millennial (@bsdmillennial) reported

    @playnewworld Fix your ******* servers…you are an embarrassment.

  • lolJayMo2
    lolJayMo2 (@lolJayMo2) reported

    @LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.

  • MithraicDharma
    Mithraic_Path_of_Dharma (@MithraicDharma) reported

    @playnewworld Honestly you had a great game, could have kept it going if you adjusted the monetization model. Live service games always have me worried about bug companies just walking away.

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.