New World status: server issues and outage reports
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported@playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)
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Kamil Wójcik (@kamonke22) reported@DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.
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TexasBoyRob (@Robert_Ed1982) reportedHey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.
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Öner (@kaan9621) reported@StevenJSharif @amazongames @playnewworld Fix the bugs in your game first.
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DarkBiCin (@DarkBiCin) reported@playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.
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MamutManiek(🇵🇱) (@JamJakubon) reported@BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels
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Zaccaiah (@Zaccaiah) reported@playnewworld Get on the horn with Papa Bezos and work on giving all of us a refund. I'm sure that was the plan since you've removed the game for purchase and are completely shutting the servers down, right? Only right that you do so. Do the right thing, not the profitable one.
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19.7.4 (@19_07_04) reported@DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base
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xstitchx (@xstiitchx) reported@playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD
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Goo (@Goo_Gurt_) reported@GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.
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Shute (@FemboyShuta) reported@DidItMyWayYT @playnewworld problem is no you didnt "buy the game" you bought a "license to play the game" and it would have said until services are taken down
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Rikku (@FindTheRikku) reported@4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp
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Yhanabow (@culturecomplain) reported@LSXYZ9 @playnewworld Was also one of if not the most buggy game ever released sadly. Absolutely riddled with game breaking issues for a long long long time. Dead on arrival. One of the rare instances where the lay offs are fair given their performance.
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Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reportedDevastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical
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Osiris.BCN (@OsirisBCN) reported@playnewworld I still remember when they wanted to sell the game and promised ten years of service...
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Hom Tuese (@TueseH) reported@andrewshark91 @playnewworld You obviously misunderstood the meaning of live service. It's a model to service money out of you while the game's alive (usually for the first 2 weeks)
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ChrisK (@chrrisk_) reported@andski @playnewworld it says they’re not ending service for new world anymore
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Olexander Kozynets (@Alex_Kozinets) reported@MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable
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Diakou (@diakou) reported@STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative
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Doctor Destix (@doctordestix) reported@SometimesClutch @ShultsyPlays @playnewworld Not correct. Guild Wars 2 doesn’t have a sub and is still running. There are other games that function this way as well. The problem is that they botched the launch and damaged their image. Which I may add is the most important problem.
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FringedWig46 (@FringedWig46) reported@playnewworld Ngl this hurt me more then the cs2 crash 😭
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Muhammad faisal hadi (@isalhadii) reported@BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑
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Sean Berry (@S_Berry_82) reported@kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.
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lolJayMo2 (@lolJayMo2) reported@LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.
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Genadine (@Genadine1) reported@SavvvoGames @JeffBezos @playnewworld Games with a PvP core environment are always going to be niche, add to that an awful launch and it was always going to be an uphill struggle. Then comes along AI which will fix absolutely nothing but is CHEAP and there you go. Suits see money money money.
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YomamaCookGoodFood (@GoodYomama) reported@g0urra @npcsolananews @playnewworld Ive tried 3 times, only have 7 hours, i understand the 2 hour refund thing for steam but I had ever intention on playing the game more in till they announced the sudden halt in the game development and shutting the servers down in 2026
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Enomao (@Enomao86) reported@NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"
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Tommy (@Iasuu_) reported@playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...
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Suspecttaken (@suspecttaken84) reported@playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?
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Rio (@mseba2004) reported@amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode