New World status: server issues and outage reports
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by New World users through our website.
- Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach
|
Sign in | 2 months ago |
 Nîmes
|
Sign in | 6 months ago |
|
Saintes
|
Sign in | 6 months ago |
 Porth
|
Sign in | 6 months ago |
 Aßlar
|
Sign in | 6 months ago |
|
Annaberg-Buchholz
|
Sign in | 6 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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💵Collect & Serve💵 (@_SleuthSlayer_) reported@playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.
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Enomao (@Enomao86) reported@SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"
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Steven The Heathen (@StevenHeathen) reported@RinoTheBouncer @playnewworld And I hope Amazon sells it to someone who can take it over. It had its issues, and there were things I really wanted to see change, but NW has flashes of greatness and there's no reason why this game should go down.
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GameorGrift (@GameorGrift) reported@_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.
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TacitSpider (@TacitSpider) reported@playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑
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Kamil Wójcik (@kamonke22) reported@DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.
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WhitePhosphor 🇺🇸 (@MTNJaeger) reported@playnewworld @amazon never using your service again and sure as hell won’t be touching an AGS game moving forward. Shady business practice with this choice. You guys really suck!
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Kqbleb (@kqbleb) reported@whaitowo @playnewworld No it isnt. The game already lost a lot of players and they didnt even fix m3s for the people that stayed. Devs not lazy just unaware
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Yhanabow (@culturecomplain) reported@LSXYZ9 @playnewworld Was also one of if not the most buggy game ever released sadly. Absolutely riddled with game breaking issues for a long long long time. Dead on arrival. One of the rare instances where the lay offs are fair given their performance.
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Maor Dervis (@maordervis) reported@playnewworld Another live service bites the dust
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Jake W. (@BitClownCrypto) reported@playnewworld Avoid Amazon live service/MMO games at all cost.
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Motcoeur (@Motcoeuriz) reported@playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..
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Towelliee (@towelthetank) reported@akitoshaoku @lDkayyl @playnewworld I am a WoW streamer helping out other friends who play NW? Wtf is your problem lol.
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Ernest (@Ern3stVickers) reported@playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.
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MamutManiek(🇵🇱) (@JamJakubon) reported@BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels
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Noah🗝️ (@VexxPK) reported@rozilol @playnewworld Now is broken right now
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Sean Berry (@S_Berry_82) reported@TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.
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KronoSol (@solariseTV) reported@towelthetank @playnewworld The last update is good, but let's be honest. It was still too little too late. People were doubting the profitability of the game since forever. Tons of bugs and issues went unfixed since launch and still are. The game always had potential but they never did reach it.
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Muhammad faisal hadi (@isalhadii) reported@BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑
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Propi (@Propii69) reported@GrumpyPawsTV @zzzSkadi @playnewworld The first year wasn’t **** either, the game was buggy and had a lot of issues but they were pumping out solid content updates while fixing everything at a solid pace, main one being the brimstone patch
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ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.
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Tannamarie Rousseau (@TannamarieR) reported@playnewworld Amazon realized you have to maintain a live service game and went "**** that".
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Goo (@Goo_Gurt_) reported@GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.
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Kireto (Diego) (@Kiireto) reported@playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶
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ChrisK (@chrrisk_) reported@andski @playnewworld it says they’re not ending service for new world anymore
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Only one Question (@OnlyOneAnswer) reported@rozilol @playnewworld Server Problems!!!
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Brandon 🦅⭕️ (@bswagz88) reported@JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.
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Peter Crumblin (@PeterCrumblin) reported@NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again
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BagginsTV (@BagginsTV) reported@ShultsyPlays @playnewworld That's not honest, it's jaded. The engine the devs were forced the use was a mess of spaghetti code (which is what caused a significant number of the bugs and issues) and they had Amazon execs stifling every creative choice they wanted to make in the name of maximising profit. Many, many things were mishandled throughout this game's life, and there is a whole lot of things that could and should've been better, but I'll die on the hill that the core dev team - the creatives, vfx artists, etc and the developers, system/mechanics/combat designers etc, were not the issue.
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David Fedor (@DavidFedor6) reported@playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.