New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

• Sign in (100%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen Fuller (@_Anluan_) reported 60 seconds ago

  @playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”

• 
  Leon Kennedy (@CutterNW) reported 4 minutes ago

  @StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.

• 
  Hom Tuese (@TueseH) reported 4 minutes ago

  @andrewshark91 @playnewworld You obviously misunderstood the meaning of live service. It's a model to service money out of you while the game's alive (usually for the first 2 weeks)

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 6 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 8 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  Aivovna (@aivovna) reported 9 minutes ago

  @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

• 
  Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported 11 minutes ago

  @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

• 
  Hoff (@hoffapproved) reported 12 minutes ago

  @towelthetank @summit1g @playnewworld Dude. If people love the game. They need to spend money on it. Plain and simple. This is a live service product with a cash shop. Be real.

• 
  Seebs (@seebsuu) reported 15 minutes ago

  @hammerify @LSXYZ9 @playnewworld All of this is so untrue haha. It’s an MMO, and comparatively, the grind was not bad at all. And if you were in an opposing faction territory…. Just go to one of your own if it’s that bad. I never had an issue of getting killed on repeat.

• 
  Shield_PR_Gaming (@ShieldPR_real) reported 15 minutes ago

  @playnewworld you gotta fix your freakin game!!! Just tried to log in, the game put me in a waiting line, booted me out, forced me to another server and i lost my whole friends list and company! Tried to look for Hudsonland and was not on server list! So pissed right now!

• 
  Unknown (@ImaBeAfk) reported 19 minutes ago

  @playnewworld can yall ffs fix ur game like for real … itd be nice to play without random crashes and disconnects to sit in a 40 min queue to play for 90 mins to repeat the process

• 
  Goo (@Goo_Gurt_) reported 22 minutes ago

  @GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.

• 
  Captain Killjoy (@earsinajar) reported 23 minutes ago

  @YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.

• 
  Noblekrister (@noble168no2) reported 26 minutes ago

  @NWGameStatus @playnewworld Fix the issue that’s causing me to crash every time I fast travel!!

• 
  LordoftheCritics (@LordoftheCritic) reported 26 minutes ago

  @playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies

• 
  Kqbleb (@kqbleb) reported 28 minutes ago

  @Cheyenesku @ShultsyPlays @playnewworld Lmao the game died like 2 years ago. Nothing to do with corporate when they didnt fix some very very important aspects of their game like m3s.

• 
  Enomao (@Enomao86) reported 29 minutes ago

  @NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  cogolloQuemado (@fideosConTuc0__) reported 33 minutes ago

  @playnewworld Will you release the base code and server configs so the community can run custom/private servers? It’d be the best move for players who kept buying currency when the game was empty and broken. It’s in your hands; if you can’t maintain it, the community can.

• 
  Tebow (@MinEffortLive) reported 34 minutes ago

  @playnewworld >500 Twitch employees laid off >Amazon's first game has support ended Are they ready to admit they're in trouble yet?

• 
  WhitePhosphor 🇺🇸 (@MTNJaeger) reported 34 minutes ago

  @playnewworld @amazon never using your service again and sure as hell won’t be touching an AGS game moving forward. Shady business practice with this choice. You guys really suck!

• 
  Shultsy 👾 (@ShultsyPlays) reported 44 minutes ago

  @BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.

• 
  M0l0k0 (@M0l0k0v3ll0c3t) reported 46 minutes ago

  @Vokun_ @zomeisterr @playnewworld Almost every major service game launched in a poor state and is now in the top 25 on Steam. Destiny, Warframe, Rainbow Six Siege, CSGO, Sea of Thieves, No Man's Sky, Path of Exile, the list goes on and on and on.

• 
  Ziang (@Ziang85045937) reported 47 minutes ago

  @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

• 
  Frankie (@smartassfrank) reported 47 minutes ago

  @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

• 
  Denzel (@DenzelTwitch) reported 48 minutes ago

  @playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.

• 
  sixty7gt500 (@Rupinski) reported 50 minutes ago

  @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

• 
  TacitSpider (@TacitSpider) reported 52 minutes ago

  @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑

• 
  TexasBoyRob (@Robert_Ed1982) reported 56 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  19.7.4 (@19_07_04) reported 58 minutes ago

  @DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base

• 
  Tame Token (@tametoken) reported 58 minutes ago

  @playnewworld More players would complete the raid if you fixed Gems not working in armor.