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New World

New World status: server issues and outage reports

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TinkyToast
    🍥 (@TinkyToast) reported

    @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

  • xstiitchx
    xstitchx (@xstiitchx) reported

    @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

  • JamJakubon
    MamutManiek(🇵🇱) (@JamJakubon) reported

    @BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

  • Ern3stVickers
    Ernest (@Ern3stVickers) reported

    @playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.

  • KiburenKibu
    Kib (@KiburenKibu) reported

    @mike_stang @playnewworld "We wanted to give you a chance to play this new weapon class despite its unfinished state, so some bugs and issues are to be expected." I know, reading comprehension is hard.

  • shonc502
    Shabazz (@shonc502) reported

    @NWGameStatus @playnewworld Fix server queues plz. Thx

  • ShultsyPlays
    Shultsy 👾 (@ShultsyPlays) reported

    @SavvvoGames @JeffBezos @playnewworld This game made zero money in 5 years because of its development team. The game wasn't the issues, the leadership choices were.

  • Neakohh
    Neakoh ☘️ (@Neakohh) reported

    @SavvvoGames @JeffBezos @playnewworld This game had so much potential and it was left to die. Years of nothing and a -10k concurrent playerbase on steam isn’t a huge community in anyway…don’t see them giving in to try to fix a game on life support but maybe.

  • kqbleb
    Kqbleb (@kqbleb) reported

    @whaitowo @playnewworld No it isnt. The game already lost a lot of players and they didnt even fix m3s for the people that stayed. Devs not lazy just unaware

  • aivovna
    Aivovna (@aivovna) reported

    @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

  • tcubd
    ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported

    @S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.

  • andrewshark91
    Andrewshark (@andrewshark91) reported

    @playnewworld What’s the point of live service games if they just keep shutting down..

  • _SleuthSlayer_
    💵Collect & Serve💵 (@_SleuthSlayer_) reported

    @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

  • Jesse__Kelley
    J (@Jesse__Kelley) reported

    @NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!

  • diakou
    Diakou (@diakou) reported

    @STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative

  • FatManinavan
    Fat Tony (@FatManinavan) reported

    @playnewworld Thousands of hours invested in this game. Sad sad days. By far my favorite mmo of all time. Even with the many issues. Played since day 1

  • ZWOGsOfficial
    ZWOGs (@ZWOGsOfficial) reported

    @playnewworld Sell it to someone who can actually fix it. Because this game was incredible at launch and it only got worse for no reason. Give it to someone who can do the job. This is such a shame to see.

  • R41D3NZ
    R41D3NZ (@R41D3NZ) reported

    Hey @dev_katyk @playnewworld can you fix the afk kicking in arenas? I can’t even use shooters stance without being kicked for afk. It’s way too aggressive.

  • Enomao86
    Enomao (@Enomao86) reported

    @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

  • EricFrandemo
    𝕏Demo (@EricFrandemo) reported

    @Aster1_ @itsaugmentedd Please do Elon. Buy @playnewworld too. Fix gaming, save the world.

  • kqbleb
    Kqbleb (@kqbleb) reported

    @Cheyenesku @ShultsyPlays @playnewworld Lmao the game died like 2 years ago. Nothing to do with corporate when they didnt fix some very very important aspects of their game like m3s.

  • earsinajar
    Captain Killjoy (@earsinajar) reported

    @YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.

  • NOPEMUR
    NOPE (@NOPEMUR) reported

    @playnewworld Uncover 2+ hours in queue.... go fix it!

  • bswagz88
    Brandon 🦅⭕️ (@bswagz88) reported

    @JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.

  • Verliswolf
    Verlis (@Verliswolf) reported

    @StevenJSharif @amazongames @playnewworld New World is my favorite MMO of all time. After the first major updates a lot of launch problems were fixed and it became the best MMO that kept getting better but wasn't given a second chance

  • jasnightmare1
    Jas (@jasnightmare1) reported

    @playnewworld When will you solve the queue problem on all servers, including SA?

  • im_just_kentaro
    imjustkentaro (@im_just_kentaro) reported

    Still at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.

  • Sykashii
    Sykashii (@Sykashii) reported

    @playnewworld We need to fix heartrunes they are bugged and won’t drop nice job 🫡

  • mikerichtaylor
    Michael Taylor (@mikerichtaylor) reported

    @elonsawankstain @Ayejess5101 @playnewworld The quality of these "seasons" is the issue, not division. The results are also self evident.