New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/22/2024 05:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (60%)

    Sign in (60%)

  2. Game Crash (40%)

    Game Crash (40%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyParchim Sign in
GermanySenftenberg Sign in
GermanyBerglen Sign in
GermanyPapenburg Game Crash
FranceChambéry Online Play
GermanyOstseebad Binz Sign in
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MDerbert SpookyDerbert🩸 (@MDerbert) reported

    @playnewworld what possessed you to do maintenance during the afternoon? I get if it’s fixing a game-breaking issue then it must be done ASAP. But surely you want to do maintenance at like 3am?

  • BeradonWAR Beradonwar (@BeradonWAR) reported

    @playnewworld Take your time! MMO launches are hard! especially the first few weeks, hope you guys fix these issues quickly:)

  • Dreamer4369Jo joan sims (@Dreamer4369Jo) reported

    @playnewworld why is it always EU servers get this issue on patching, please sort yourselves out this is really bad for us when the maintenance takes up most of our day.

  • Larkinlerma Alan/Larkin/Aladar (@Larkinlerma) reported

    @BigM_TV @SchalkKeun @playnewworld The problem here is that Amazon only thinks in the **** north americans and no in europeans, all of us leave works at 3 to 5 PM and we cant play before that.

  • gushellvig 🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸 (@gushellvig) reported

    @rainskkull @playnewworld No, they only fix stupid bugs and then forget about the important one

  • Pyr0m4st3r Johann Reuther (@Pyr0m4st3r) reported

    @MeBeOrc @FracGuy @playnewworld wait what? I bought most of the faction stuff thats more expensive than 25k, never had any issues there

  • Enaio_TTV ⚔️eɴαιo⚔️ (@Enaio_TTV) reported

    @playnewworld And this is where the devs didn't foresee the issue of the server cap that is in place. They didn't expect a streamer and their community to completely overrun a server and basically "become the server". It's not really anyone's fault for this happening.

  • Mr_Grewdahl Mr Grewdahl (@Mr_Grewdahl) reported

    @playnewworld Ahh man, do this updates server separately, US in the middle of the night AND EU in the middle of the night, then you don't F-up players Prime time playing. Problem solved

  • Vodoodoodoo Clyde Barrow (@Vodoodoodoo) reported

    @JarrodCornelius @Parky03699209 @playnewworld I get that Bug too. Only a relog does solve the problem...

  • Victuhry Vic (@Victuhry) reported

    @playnewworld still no compass bug fix sadgers

  • DjentNova DjentNova (@DjentNova) reported

    @playnewworld Do you guys even know how few bugs you fixed? Not to mention design problems with basic systems and UI? You REALLY need to hire someone who has worked on MMO's before.

  • Belandrial819 Jarrad Adams (@Belandrial819) reported

    @VexiusxWoW @playnewworld PAHAHAHAHAHAHAHA... Dude, you have been so triggered by your own mistake. You're now trying to personally attack someone instead of simply just admitting you made an error. WTF does my country have to do with this? Get a grip, dude. You're actually make a fool of yourself now.

  • vLuffy75 Luffy75 (@vLuffy75) reported

    @COPIUMCOUGH @playnewworld Yep, they don't have 600+ servers to stop and relaunch with the patch and verify if every server are sync. The patch size is never the issue on game like this cause it's not the only game having big downtime when maintenance happen.

  • dennan98 Dennis Rönn (@dennan98) reported

    @LordEggyGaming @Puh42069 @playnewworld I agree, but that's besides the point. Guy implied global downtime should be down at nigth time, the problem is for it to be done at night time everywhere it has to be regional. I would also assume the ones doing night shift maintenance actually woke up for work in the afternoon.

  • BooghJohn John Boogh (@BooghJohn) reported

    @LeB055 @playnewworld Bruh they started it at 11 with the plan of finishing at the same time as the other servers, clearly there's some kind of issue. If they went "**** it, it's peak EU hours lets update it tomorrow" people would cry that US had bug fixes today and EU didn't, pipe down child.

  • Enaio_TTV ⚔️eɴαιo⚔️ (@Enaio_TTV) reported

    @playnewworld And if you are not playing with your friends currently, I know it can be frustrating. I am trying to play with my own friends, which spans across 4 servers at the moment. But this was a limitation that they didn't foresee being an issue.

  • Kh3jan Kh3jan (@Kh3jan) reported

    @playnewworld Just a thought to put out there. Surely you have a test bench/system that has the current version of the game on it, to test the newest patches on before running them on the live servers, thus ensuring that any issues that arise can be resolved prior to updating the live servers

  • x_iTruthHertz TruthHertz (@x_iTruthHertz) reported

    @SchalkKeun @playnewworld Oh heaven forbid a live service game needs to perform maintenance 😭

  • ogLilYolk LilYolk (@ogLilYolk) reported

    I don't even know what I did before @playnewworld When the servers go down I just sit in a corner and cry bc my life is completely over for a few hours. Why don't they invent some sort of streaming service or other forms of entertainment or the ability to walk..

  • AbsolutelyAman1 AmandaMarie (@AbsolutelyAman1) reported

    @playnewworld Hey maybe you should fix you auto ban! Company false banned me for disagreeing with them when they told me how to play the game & I cant log in......

  • freaksos Serenist (@freaksos) reported

    @Nosolus @Hated555 @playnewworld And what a out last week? They did the same thing. Did they try to implement another back end service like this? Guess im too spoiled from other companies smaller than amazon doing their job much better.

  • Sixoul Sixoul 🍐 (@Sixoul) reported

    @BulletGoof @playnewworld Pretty sure this downtime is for the update too. That's kinda on steam who pushes out updates globally. So either you could get an error saying servers patch mismatch or you can get downtime and wonder why NA West and EU Central are different than other servers.

  • TrishishIsMe Trish (@TrishishIsMe) reported

    @danielZnyiri @MikeK33545520 @playnewworld Yes I am aware of that but maybe it wouldn’t take so long if they didn’t have to deal with issues on all the servers at once? And other things. Poor decisions is the problem! Not unforeseen circumstances

  • AnarchyKraken AnarchyKraken (@AnarchyKraken) reported

    @MikeK33545520 @playnewworld as someone with 160 hours in the game, if you dont have any lasting attachments to the game right now then refund it while you still can and buy it later down the road once theyve worked out all the resounding bugs and coding issues

  • LewisJa32252505 Lewis James (@LewisJa32252505) reported

    @MikeK33545520 @playnewworld That would be a mistake, this game is legit. if you don't have basic patience and understanding of maintenance then most mmos will not work for you. This game was releases with very little issues and is a blast to play.

  • MeBeOrc Jack Smith (@MeBeOrc) reported

    @Pyr0m4st3r @FracGuy @playnewworld Yes, like PvP - but last Faction Rank is bugged and has 25k token max when weapons cost 50k. Or like Outpost Rush - but it's disabled because it's broken. Well you can just farm portals... oh, wait, the staff is broken... You were saying?

  • Gasternys1 Gasternys (@Gasternys1) reported

    @playnewworld Did you fix the outpost rush/ Level 55-65 corruption bug?

  • Jaryd07 Jaryd 🍊 (@Jaryd07) reported

    @Chlebak7 @playnewworld boohoo :( first world problems for you pal - not everything is catered to you, get over it

  • Enaio_TTV ⚔️eɴαιo⚔️ (@Enaio_TTV) reported

    @playnewworld However, now that we understand the issue that is currently at hand (which will probably completely disappear once the streamer moves to a new game, let's be honest), the focus needs to be on the server transfers.

  • Chaminita1 Chaminita (@Chaminita1) reported

    @ReaverRogue @MrSamwl @playnewworld Well im not sure if you have tier 5 azoth staff yet but they did not fixed it on this patch "and they said IS BEING FIXED on the next patch" but hey is not like we can't do end game content you know ;) we can't close 65 breaches with it but better fix those ddamn boars spawn