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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bern |
Sign in | |
 Paris |
Glitches | |
 Northampton |
Sign in | |
 Istanbul |
Sign in | |
 Hillsboro |
Sign in | |
 Münster |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ira Everynight
(@Ira_Everynight) reported
@playnewworld amazing job! Three times kicked from the queue... Position 1200, then 3100, and now 5000... 5 ******* hours doing nothing. Wonderful game! Can you fix the problem with the servers at any time this year? Thank you!
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Kev the Assassin 🔪
(@AssassinXBT) reported
@playnewworld Why can't I see a connect to Twitch login button? I turned on the Twitch connection in the settings...how am I supposed to claim my drops?
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DutchGeneralzZ
(@DutchGeneralz) reported
@playnewworld I know queues are part of the game and especially this one but that doesn’t mean it’s acceptabele to be kicked out of an queue with some kind of error message. I’ve been waiting for an hour and got kicked out. Now it’s twice the people in the queue. This is not okay
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yo
(@iwillnotcheat) reported
@playnewworld bru fix the crashes. 4h waiting to join and crash a 2nd time...
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Jack
(@Essmaine10) reported
@playnewworld Please fix the sheep this quest is horrible
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Ari :)
(@Arinecka) reported
@playnewworld When you will launch server transfer? EU queue and errors when you are waiting hours and you can start waiting over and over again are really annoying.
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AdamShwaginz
(@AdamShwaginz) reported
@Drorith @playnewworld WE DIDN’T WANT ANY TROUBLE
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TAKOMAN
(@TAKOMAN12) reported
@playnewworld Second day, same problems. +500 queu already in EUW. No new servers. No news. No answers. Amazing how you are destroying the hype. Really amazon with all your resources you can't do nothing? Just unbelievable.
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Bobby the Sixpacknot
(@urchyu) reported
@playnewworld @playnewworld could you perhaps open the free character migration asap? New servers does not address the main issue, where people are tied to their starting servers and characters. And making new character on a new server isn't addressing the issue enough, time wasted.
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Philipp Thaler
(@philipp_thaler) reported
@playnewworld Keep getting kicked out of queue. Going down to position 10-50 -> an error occured, go start back in line. Your queue should at least remember someone for 5 minutes...this is riddiculous.
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George
(@GeorgeGoGaming) reported
@CuckiTheDucki @playnewworld And multiple servers have crashed, and multiple servers are broken in terms of dungeons, where the bosses can't even be damaged, no grace periods for queue times or to get back in after a DC or Crash is a schoolboy error in terms of MMO launches.
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Daryl Knight
(@Genzzry) reported
@playnewworld Please disconnect or ban the people using exploits to stay online when asleep / at work. They're just running into a wall and taking a slot away from people that actually want to play. This is about quarter to half of the online people in EU servers atm.
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a13xyZZZ
(@a13xyZZZ) reported
@playnewworld Hey Team! Just wondering if there were server issues in EU Central? Seem to be stuck when trying to log in again :( All the best, thanks for a great game!
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Modo Gaming
(@Modogaming_On) reported
Please @playnewworld fix this soon! I can't wait 4 hours and when I'm next to de 400 the game kick us out and you have to start again. This is outrageus. @amazongames do something
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Jani Koivunen
(@sukankuluttaja) reported
@playnewworld Alright thats it. first wait 1.5 hours to get in 420 was que. Then game crash, now queline is over 1000. Good bye, im back to world of warcraft
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VnilaGorilla
(@Vnila_Gorilla) reported
@H2ONuSoul @playnewworld Give them time to fix it and adjust ****. Ques were ****** but they’ve done more for us in 1 day than blizzard did for us in 10 years as an example
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Dllfour
(@Dllfour) reported
@playnewworld stop adding new servers and fix the ones you already have
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Darcy
(@darcy67) reported
@playnewworld any chance yo can fix the queue issues?
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Proxid
(@Pr0x1d_) reported
@playnewworld I am 22 and on 2917 queue third time today because of Too many request error, why don't give players choice to relocate right now so we can play, and maybe after a month remove the feature if needed, seen few servers with 2 people in queue which right now I can't go to.
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Jpied
(@Jp_quadryceps) reported
@playnewworld I keep getting kicked out 2-3 times from queue and loosing my rank in the queue, please @PlaynewworldFR at least do something so we could keep our rank in the queue when being disconnect from your hands issues
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Keenkong
(@Keencronj) reported
@playnewworld server wait times are ridiculously stupid and long. Are you trying to make people stop playing already? Position 1301 in queue. Fix this rubbish.
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Ash4u
(@artishod4) reported
@playnewworld well you need to wait 3 hours to get into the game please fix this 1st place .
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IronEarth
(@IronEarth5) reported
@playnewworld EU queue times are already higher than this time yesterday and I'm encountering login errors. Is anything being done that you can announce? (Preferably before peak times) New servers perhaps? :I #NewWorldMMO #QueueWorld
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TheGoooRooo
(@GoooRoooGaming) reported
@HapaFodder @TheBigM145 @playnewworld Sadly I can’t login but it’s because a coal truck took out the main fiber line in the area. 🚛
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LockeTBB
(@LockeTBB) reported
2 hours in a queue this morning to be disconnected by an error message to rejoin another 3 hour queue to be disconnected at position 200 now back to 4800. Great game @playnewworld The servers are fantastic when your in so why not increase the capacity to accomodate
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Vesper
(@Like_Bukowski) reported
@EpsilonCalvoVil @playnewworld Launching a game with bugs and server problems. Blizzarzon.
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Zebbe Olsson
(@ZebbeO) reported
@playnewworld When are u going to fix the connection failure in que and increase the max players for each servers? Because at the moment I can sit in que for a couple of hours and just get connection failure and start all over....
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W00den 木製
(@W00denino) reported
@playnewworld fix your ******* queue, it's not possible that I stay in queue for 6 hours then the game gives me error and makes me restart the queue, 2nd time I try to join the game in 2 days
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Max
(@Moist_Fruit) reported
Waited in queue for 3hours to play @playnewworld ... only for it to crash the moment I got in
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OniaxTV
(@OniaxTv) reported
@playnewworld Fix your game. It's ridiculous what you are doing!