New World status: server issues and outage reports
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Full Outage Map
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
- Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach
|
Sign in | 2 months ago |
 Nîmes
|
Sign in | 6 months ago |
|
Saintes
|
Sign in | 6 months ago |
 Porth
|
Sign in | 6 months ago |
 Aßlar
|
Sign in | 6 months ago |
|
Annaberg-Buchholz
|
Sign in | 6 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Mackenzie (@ForceUk) reportedcome on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this
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Kamil Wójcik (@kamonke22) reported@DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.
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Nyseetem (@nyseetem) reported@DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah
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Roger Barreto (@rogerbarretto) reported@playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.
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Diakou (@diakou) reported@STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative
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big research (@bigresearch99) reportedAmazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.
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FringedWig46 (@FringedWig46) reported@playnewworld Ngl this hurt me more then the cs2 crash 😭
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Tame Token (@tametoken) reported@YaBoiWiilly @amazon @playnewworld 1. Gems don't work 2. Devs accidently left old perks on gear 3. Devs focused on Gay characters in main story quest 4. Economy and crafting butchered from update, mobs instant spawn and drop 4x 730 Gear 5. Catacombs glitched and can't finish run sometimes Game is broken.
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Matheus “Cursed” Almeida (@TheusAlmeidaa) reported@playnewworld Fix the servers! 5k people on SA servers, i just cant play at night.
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Cas8spyder (@cas8spyder) reported@playnewworld East Server Empi is down. Keeps crashing and unable to get on. Sat in queue 3 times with about 500 on average than gets a connection error to start over again.
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sixty7gt500 (@Rupinski) reported@playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl
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Unknown (@ImaBeAfk) reported@playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes
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5kY1iN3 (@Skyline451) reported@icyveins There are major issues that need to be addressed from what I played in beta for @ChronoOdyssey to even come close to what @playnewworld has accomplished
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Neakoh ☘️ (@Neakohh) reported@SavvvoGames @JeffBezos @playnewworld This game had so much potential and it was left to die. Years of nothing and a -10k concurrent playerbase on steam isn’t a huge community in anyway…don’t see them giving in to try to fix a game on life support but maybe.
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Stephen Fuller (@_Anluan_) reported@playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”
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ProimagensJR 💿 (@ProimagensJ) reported@playnewworld It's so sad to see news like this. My heart is completely broken now.
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Goo (@Goo_Gurt_) reported@GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.
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Essa (@EssaEssa1210662) reported@playnewworld still there is lagging in the game
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KronoSol (@solariseTV) reported@towelthetank @playnewworld The last update is good, but let's be honest. It was still too little too late. People were doubting the profitability of the game since forever. Tons of bugs and issues went unfixed since launch and still are. The game always had potential but they never did reach it.
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Denzel (@DenzelTwitch) reported@playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.
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ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.
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Enomao (@Enomao86) reported@SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"
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R41D3NZ (@R41D3NZ) reportedHey @dev_katyk @playnewworld can you fix the afk kicking in arenas? I can’t even use shooters stance without being kicked for afk. It’s way too aggressive.
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Motcoeur (@Motcoeuriz) reported@playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .
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Mithraic_Path_of_Dharma (@MithraicDharma) reported@playnewworld Honestly you had a great game, could have kept it going if you adjusted the monetization model. Live service games always have me worried about bug companies just walking away.
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Fora di Contexto 🗣️ (@ForaDiContexto) reported@playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!
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ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.
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akito (@akitoshaoku) reported@towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous
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Michael Taylor (@mikerichtaylor) reported@elonsawankstain @Ayejess5101 @playnewworld The quality of these "seasons" is the issue, not division. The results are also self evident.
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**** ICE Forever (@noshpan) reported@towelthetank @playnewworld Despite issues at first, I stuck with it. And, I must say that I certainly got my money's worth, what with the 770+ hours I've invested into the game. It's my cozy game. I enjoy leveling my gathering & crafting skills. And it's a shame that it'll sunset next year.