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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (100%)
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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D3ityCthulhu ™ 🐙 (@D3ityCthulhu) reported
I understand that @playnewworld is free for PSN, but please fix the server issues. The game crashes when trying to do ANY of the activities constantly. It's not only unfair to us, but the teammates that are relying on us when we disconnect.
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🇨🇦 Jink 🇨🇦 (@JinkBc) reported
@playnewworld FIX THE ISSUES WITH YOUR IN GAME AUDIO
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🇨🇦 Jink 🇨🇦 (@JinkBc) reported
@playnewworld, when are you guys going to address the audio issues in your game? I'm a console player. The audio cuts in and out more frequently than people die in OPR. Please address this issue sooner rather than later. Kind regards.
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lessgoo (@tofugood_) reported
@BagginsTV @playnewworld @amazongames Ive been on us west for well over a year now. Ping in pve is actually not an issue, have done multiple successful Gorgons. PvP when combined with desync is literally unplayable sometimes. But sometimes it's not that bad and I put up with it.
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Gris_Souris (@Gris_Souris_TV) reported
@BagginsTV @playnewworld @amazongames I feel they won’t respond. They ignore issues we point to them for years now. They just don’t care and keep congratulating their teams months after months with the downfall of the game.
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Balbo Italo 🇮🇹 ✨🔴⚫ (@Khlaatuh) reported
@BagginsTV @playnewworld @amazongames the problem is that the programmers as usual will not listen to the community
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Jonathan Thau (@JonathanThau) reported
@playnewworld Please keep at least 1 server per region! The game is unplayable with 200+ latency. And the time zone is going to be another big problem.
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Cryptozorᕫs Rex (@Cryptozorus_Rex) reported
@playnewworld This is stupid AF. Who makes this kind of strategic decision? The last batch of trainee that joined the team? Moving AP tu US is a killer, who wants to be zerged in PvP because of a 150-200ms ping issue?
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Mossie (@mmossiiee) reported
@playnewworld I know the only thing that matters to any company is money, and you'll save money with this cost-cutting... But isn't there a good long-term perspective in maintaining at least one server in each region? If only you were clear and honest with your community about these issues.
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Jonh Victor (@Tronpix_) reported
@playnewworld They’ve lost their minds. Saying 300+ ping “doesn’t affect gameplay” is a joke. This is a dumb, rushed, amateur move. They’re about to lose a loyal SA player base out of pure negligence. We’re not playing with lag. Simple as that.
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Mossie (@mmossiiee) reported
@playnewworld THE BEST VERSION OF AETERNUM IS ONE WHERE THE PING IS LOW... THE SA POPULATION PROBLEM WILL BE SOLVED WITH QUALITY CONTENT NOT BY KICKING US TO THE US SERVERS. PLEASE DON'T RUIN OUR EXPERIENCE
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Cas ོ (@belazky) reported
@playnewworld brother in christ just release an expansion pack like Aeternum update & go full free to play with exaggerated micro-transactions, add cross-progression & this would instantly fix the game. No one wants to pay big money for a game that’s notoriously dead
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Pichunator (@Piichu59) reported
@playnewworld @PlayStation I downloaded the game on PS5, unable to connect. It remains spinning in the round then a connection error appears, yet I can play any other online game
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K1 🌹 (@Kifu243) reported
@playnewworld @PlayStation fix keyboard and mouse , i cant use both , its bugged
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Tame Token (@tametoken) reported
@KeenGamesStudio @RSDragonwilds you and Enshrouded should collaborate. They could help you with your games lighting and bloom issues. Would be cool to see magic for building in Enshrouded. Would be even better if game had fluent movements like @playnewworld characters
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Csorbz (@csorbz) reported
@playnewworld Drrrr we take your goof bucks and don't fix our game drrrrr
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Eleven M (@NovemberMa1) reported
@playnewworld Since you launched this event, I have participated in it every day, and I have found a problem with all the weapons! Why are there no accessories?
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Saim (@Darwin_TDK) reported
@jordyvdboom @CharleyPangusX @playnewworld No personal problems with you. You're part of a collective hive mind that severely dislike.
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lscamaro02 (@nick60073501) reported
@doutorsevi @playnewworld both things can be true lol imo 4 seasons with big paid expansion every year, boom problem solved
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Studderk (@dko9999) reported
@playnewworld Guys please tell me you're going to fix the massive amount of bugs before you put this on PS+ Or at least make it an option to pick the starting area ffs! I hope you're ready to hear the same complaints you've been hearing for years.
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Jordy (@jordyvdboom) reported
@Darwin_TDK @CharleyPangusX @playnewworld Wait is exactly your problem? Are you jealous? Do you just want to pick on western culture? Do you have a personal problem with me?
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Sevi (@doutorsevi) reported
@nick60073501 @playnewworld I think the season's timing is ok, the problem is that in NW the season's content is based on some events that are pure sleep-inducing. Even the ladder, which should be something important, is completely left aside.
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B 🇬🇧 ⌨️ (@BossyBirduk) reported
@playnewworld im sure the 4k? players that still play might be happy.... another terrible update, why always pvp where is the pve fix? its boring...
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tyson freds (@TysonFreds) reported
@playnewworld I loved New World. I still want it to succeed. But it’s hard watching a game with so much potential turn PvE players into resource mules just to feed PvP — then nerf them into irrelevance. Aeternum won’t fix that unless AGS finally respects both sides.
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David Moeller (@DavidMo2166636) reported
@playnewworld Great i would love to play now if only you fix the start up problems this game has. Takes nearly a half an hour to get the character select screen to render and stop studdering. Then, when I click login there is a 50/50 chance for the game to crash on attempting to render.
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Wizard4kings (@wizard4kings) reported
@playnewworld stop adding game crashing content every month. Instead, try fixing all the issues you have in the game. They’re bugging out the game. After forcing everybody into PVP with season eight, you might wanna work on fixing the over stack issues With the OP builds. PVP is not fun rn
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shaggyrogers4600 (@shaggyrogersOW) reported
@BonesOfFelixxc @playnewworld Ur complaining about tanks?? When VG is the one thing that’s more broken in the game as of rn
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Bones (@BonesOfFelixxc) reported
@playnewworld You need to figure out that tanks are tanks. You have nerfed my only way to hurt my opponents. In PVP. Untill you fix. I am done. Leech glass gems, butcher, stop watch, survivor's coat. So wtf.???? DPS no skill.
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Palhaço Gozo (@whothafuckcarez) reported
@playnewworld Errrr... theres no skill needed when u play with VOIDBLADE or Blunderbuss with auto aim. You guys should fix it before release anything related with combat @dev_katyk
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Justin Bieber France (@FRJustinBieber_) reported
@csorbz @playnewworld I was having same issue with you but mine was fixed by @Great_cyberspy here on X quickly message him he’s a pro