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New World

New World status: server issues and outage reports

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Full Outage Map

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • flappySFC
    Gioˢᶠᶜ (@flappySFC) reported

    @playnewworld Fix QUEUES , do something

  • Volsunga1985
    Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported

    @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

  • BitClownCrypto
    Jake W. (@BitClownCrypto) reported

    @playnewworld Avoid Amazon live service/MMO games at all cost.

  • isalhadii
    Muhammad faisal hadi (@isalhadii) reported

    @BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑

  • iSpencerEdwards
    Spencer (@iSpencerEdwards) reported

    @playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.

  • kamonke22
    Kamil Wójcik (@kamonke22) reported

    @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

  • UfiikSensei
    Ufiik (@UfiikSensei) reported

    @666718 @playnewworld We would be ''so back'' if this queue problem were solved, but almost 2 weeks have passed and nothing has been done. It's sad to see such a good game with terrible management

  • Fellow_Platypus
    Fellow Platypus (@Fellow_Platypus) reported

    @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

  • S_Berry_82
    Sean Berry (@S_Berry_82) reported

    @TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.

  • XRespawn1
    RespawnX (@XRespawn1) reported

    @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

  • lolJayMo2
    lolJayMo2 (@lolJayMo2) reported

    @LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.

  • ShieldPR_real
    Shield_PR_Gaming (@ShieldPR_real) reported

    @playnewworld you gotta fix your freakin game!!! Just tried to log in, the game put me in a waiting line, booted me out, forced me to another server and i lost my whole friends list and company! Tried to look for Hudsonland and was not on server list! So pissed right now!

  • Bob1551x
    Bob1234x (@Bob1551x) reported

    @playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap

  • DavidFedor6
    David Fedor (@DavidFedor6) reported

    @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

  • Ori_Node
    Ori Node (@Ori_Node) reported

    @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

  • Bongglemania
    Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reported

    I think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE

  • OnlyOneAnswer
    Only one Question (@OnlyOneAnswer) reported

    @rozilol @playnewworld Server Problems!!!

  • TacitSpider
    TacitSpider (@TacitSpider) reported

    @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑

  • jackred90
    Jackred90☕ (@jackred90) reported

    I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

  • OsirisBCN
    Osiris.BCN (@OsirisBCN) reported

    @playnewworld I still remember when they wanted to sell the game and promised ten years of service...

  • AntyPanciak
    Panciako (@AntyPanciak) reported

    @playnewworld Ok set game to f2p for rest of service

  • kqbleb
    Kqbleb (@kqbleb) reported

    @Cheyenesku @ShultsyPlays @playnewworld Lmao the game died like 2 years ago. Nothing to do with corporate when they didnt fix some very very important aspects of their game like m3s.

  • 0603_luke
    Dermi (@0603_luke) reported

    @Haoshoku @LSXYZ9 @playnewworld But release was *** in any way. 1 year after the release they started to fix everything and the game was awesome. But no Promo, Not even for the add-on

  • Sawtoothgr1n
    Sawtoothgrin (@Sawtoothgr1n) reported

    @playnewworld Well this will fix the queue problems lol

  • DenzelTwitch
    Denzel (@DenzelTwitch) reported

    @playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.

  • TinkyToast
    🍥 (@TinkyToast) reported

    @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

  • COGs_Anemyre
    Anemyre (@COGs_Anemyre) reported

    @bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut

  • shonc502
    Shabazz (@shonc502) reported

    @NWGameStatus @playnewworld Fix server queues plz. Thx

  • ShultsyPlays
    Shultsy 👾 (@ShultsyPlays) reported

    @BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.

  • Sykashii
    Sykashii (@Sykashii) reported

    @playnewworld We need to fix heartrunes they are bugged and won’t drop nice job 🫡