New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 2 minutes ago

  @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

• 
  Noah🗝️ (@VexxPK) reported 6 minutes ago

  @rozilol @playnewworld Now is broken right now

• 
  Sean Berry (@S_Berry_82) reported 9 minutes ago

  @kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.

• 
  popojo07 🎖️ MILITARY 🎖️ (@JohnPopovich22) reported 10 minutes ago

  @SavvvoGames @JeffBezos @playnewworld Problem is Bezos is not even there anymore - he has been slowly selling off his stock. Some DEV company just needs to see if they can buy New World. I figured this was coming once they decided to rebrand Prime Gaming and I am afraid more changes will be coming, soon.

• 
  David Fedor (@DavidFedor6) reported 11 minutes ago

  @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

• 
  Ziang (@Ziang85045937) reported 12 minutes ago

  @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

• 
  Stephen Parker (@sparker888) reported 17 minutes ago

  @playnewworld My heartrune is broken 4eva 💔

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 18 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  Azur (@Azur_one1) reported 24 minutes ago

  @realdibuk @NyceGamingYT @playnewworld i mean the problem is right there in the main post, thats what, like, 20 players?

• 
  YomamaCookGoodFood (@GoodYomama) reported 27 minutes ago

  @g0urra @npcsolananews @playnewworld Ive tried 3 times, only have 7 hours, i understand the 2 hour refund thing for steam but I had ever intention on playing the game more in till they announced the sudden halt in the game development and shutting the servers down in 2026

• 
  Ernest (@Ern3stVickers) reported 27 minutes ago

  @playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.

• 
  Only one Question (@OnlyOneAnswer) reported 28 minutes ago

  @rozilol @playnewworld Server Problems!!!

• 
  Shield_PR_Gaming (@ShieldPR_real) reported 30 minutes ago

  @playnewworld you gotta fix your freakin game!!! Just tried to log in, the game put me in a waiting line, booted me out, forced me to another server and i lost my whole friends list and company! Tried to look for Hudsonland and was not on server list! So pissed right now!

• 
  TacitSpider (@TacitSpider) reported 38 minutes ago

  @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑

• 
  Anemyre (@COGs_Anemyre) reported 38 minutes ago

  @bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut

• 
  Tommy (@Iasuu_) reported 40 minutes ago

  @playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 40 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  Enomao (@Enomao86) reported 43 minutes ago

  @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Rio (@mseba2004) reported 44 minutes ago

  @amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode

• 
  Fora di Contexto 🗣️ (@ForaDiContexto) reported 45 minutes ago

  @playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!

• 
  Azrial (@AzrialNeph) reported 47 minutes ago

  @MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.

• 
  Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reported 48 minutes ago

  I think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE

• 
  Jackred90☕ (@jackred90) reported 48 minutes ago

  I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

• 
  JJ Gloom (@kinoandnectar) reported 50 minutes ago

  @Verliswolf @playnewworld **** was a broken mess from the start

• 
  Fat Tony (@FatManinavan) reported 51 minutes ago

  @playnewworld Thousands of hours invested in this game. Sad sad days. By far my favorite mmo of all time. Even with the many issues. Played since day 1

• 
  Motcoeur (@Motcoeuriz) reported 53 minutes ago

  @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

• 
  akito (@akitoshaoku) reported 55 minutes ago

  @towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous

• 
  RespawnX (@XRespawn1) reported 55 minutes ago

  @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

• 
  big research (@bigresearch99) reported 57 minutes ago

  Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

• 
  Kamil Wójcik (@kamonke22) reported 60 minutes ago

  @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.