New World status: server issues and outage reports
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Full Outage Map
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
- Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach
|
Sign in | 2 months ago |
 Nîmes
|
Sign in | 6 months ago |
|
Saintes
|
Sign in | 6 months ago |
 Porth
|
Sign in | 6 months ago |
 Aßlar
|
Sign in | 6 months ago |
|
Annaberg-Buchholz
|
Sign in | 6 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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KronoSol (@solariseTV) reported@towelthetank @playnewworld The last update is good, but let's be honest. It was still too little too late. People were doubting the profitability of the game since forever. Tons of bugs and issues went unfixed since launch and still are. The game always had potential but they never did reach it.
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EXTRA ULTRA MAGA (@ATHEoST) reported@NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )
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McWelsh (@McWelshWTF420) reported@ItzJustDannyy @NWGameStatus @playnewworld It's still broken for myself and many others even after this patch, can someone please look into this??
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Propi (@Propii69) reported@GrumpyPawsTV @zzzSkadi @playnewworld The first year wasn’t **** either, the game was buggy and had a lot of issues but they were pumping out solid content updates while fixing everything at a solid pace, main one being the brimstone patch
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Michael (@Zargisan) reported@JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.
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Lemmonnnn (@Lemmonnnn13) reported@playnewworld Right after the release of nighthaven? I mean, what ******** are we to do with gold cursed coconuts? This is actually bullshit because I’ve put thousands of hours into this broken *** game and I’ve stayed by AGS’s side since release, only to be betrayed like, this. Wtf man
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WhitePhosphor 🇺🇸 (@MTNJaeger) reported@playnewworld @amazon never using your service again and sure as hell won’t be touching an AGS game moving forward. Shady business practice with this choice. You guys really suck!
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Panciako (@AntyPanciak) reported@playnewworld Ok set game to f2p for rest of service
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Sawtoothgrin (@Sawtoothgr1n) reported@playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West
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Tommy (@Iasuu_) reported@playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...
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sixty7gt500 (@Rupinski) reported@playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl
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imjustkentaro (@im_just_kentaro) reportedStill at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.
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ChrisK (@chrrisk_) reported@andski @playnewworld it says they’re not ending service for new world anymore
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TacitSpider (@TacitSpider) reported@playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑
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Anemyre (@COGs_Anemyre) reported@bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut
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Sleve McDichael (@mbilyk_) reported@salvarespo @DidItMyWayYT @playnewworld It’s part of the service. If no one is playing it they can’t provide a server.
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Steven The Heathen (@StevenHeathen) reported@RinoTheBouncer @playnewworld And I hope Amazon sells it to someone who can take it over. It had its issues, and there were things I really wanted to see change, but NW has flashes of greatness and there's no reason why this game should go down.
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Captain Killjoy (@earsinajar) reported@YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.
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QA das coisas (@Adakaris) reported@playnewworld It seems we're never going to have the perfect Action MMO RPG. Everyone that comes into the surface fails, one by one. It's a budget problem? Do you guys only hire non-rpg-players? The community always tells what needs to be done and no one is listening, wtf
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Ori Node (@Ori_Node) reported@playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible
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M0l0k0 (@M0l0k0v3ll0c3t) reported@Vokun_ @zomeisterr @playnewworld Almost every major service game launched in a poor state and is now in the top 25 on Steam. Destiny, Warframe, Rainbow Six Siege, CSGO, Sea of Thieves, No Man's Sky, Path of Exile, the list goes on and on and on.
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Noah🗝️ (@VexxPK) reported@rozilol @playnewworld Now is broken right now
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Enomao (@Enomao86) reported@NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"
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Kamil Wójcik (@kamonke22) reported@DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.
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Peter Crumblin (@PeterCrumblin) reported@NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again
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Leon Kennedy (@CutterNW) reported@StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.
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popojo07 🎖️ MILITARY 🎖️ (@JohnPopovich22) reported@SavvvoGames @JeffBezos @playnewworld Problem is Bezos is not even there anymore - he has been slowly selling off his stock. Some DEV company just needs to see if they can buy New World. I figured this was coming once they decided to rebrand Prime Gaming and I am afraid more changes will be coming, soon.
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Hom Tuese (@TueseH) reported@andrewshark91 @playnewworld You obviously misunderstood the meaning of live service. It's a model to service money out of you while the game's alive (usually for the first 2 weeks)
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Tame Token (@tametoken) reported@YaBoiWiilly @amazon @playnewworld 1. Gems don't work 2. Devs accidently left old perks on gear 3. Devs focused on Gay characters in main story quest 4. Economy and crafting butchered from update, mobs instant spawn and drop 4x 730 Gear 5. Catacombs glitched and can't finish run sometimes Game is broken.
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akito (@akitoshaoku) reported@lDkayyl @towelthetank @playnewworld That's the problem that he doesn't want to acknowledge. He's virtue signaling to sign petitions and "show amazon we want New World" but then is on WoW streaming instead. This is the new Culturally trendy thing that gets eyes on him but not on the real issue.