New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Osiris.BCN (@OsirisBCN) reported 2 minutes ago

  @playnewworld I still remember when they wanted to sell the game and promised ten years of service...

• 
  Rio (@mseba2004) reported 3 minutes ago

  @amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode

• 
  Charles prevost (@YaBoyChuck85) reported 5 minutes ago

  Whats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..

• 
  Roger Barreto (@rogerbarretto) reported 7 minutes ago

  @playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.

• 
  KK (@KammyBuckets) reported 7 minutes ago

  @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

• 
  Mithraic_Path_of_Dharma (@MithraicDharma) reported 10 minutes ago

  @playnewworld Honestly you had a great game, could have kept it going if you adjusted the monetization model. Live service games always have me worried about bug companies just walking away.

• 
  Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported 10 minutes ago

  @playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)

• 
  Harry Palms (@desauce2) reported 13 minutes ago from Bermuda Dunes, California

  @playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 14 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.

• 
  𝕏Demo (@EricFrandemo) reported 15 minutes ago

  @Aster1_ @itsaugmentedd Please do Elon. Buy @playnewworld too. Fix gaming, save the world.

• 
  Stephen Fuller (@_Anluan_) reported 15 minutes ago

  @playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”

• 
  Olexander Kozynets (@Alex_Kozinets) reported 15 minutes ago

  @MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable

• 
  Motcoeur (@Motcoeuriz) reported 16 minutes ago

  @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

• 
  Propi (@Propii69) reported 17 minutes ago

  @GrumpyPawsTV @zzzSkadi @playnewworld The first year wasn’t **** either, the game was buggy and had a lot of issues but they were pumping out solid content updates while fixing everything at a solid pace, main one being the brimstone patch

• 
  David Fedor (@DavidFedor6) reported 20 minutes ago

  @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

• 
  QA das coisas (@Adakaris) reported 21 minutes ago

  @playnewworld It seems we're never going to have the perfect Action MMO RPG. Everyone that comes into the surface fails, one by one. It's a budget problem? Do you guys only hire non-rpg-players? The community always tells what needs to be done and no one is listening, wtf

• 
  Andrewshark (@andrewshark91) reported 22 minutes ago

  @playnewworld What’s the point of live service games if they just keep shutting down..

• 
  Karusso (@Karusso03) reported 23 minutes ago

  @playnewworld What happened to a 6 month notice before shutting servers down? Oh the player base dipped from 40k to 500 people, crazy how that happened.

• 
  Sean Berry (@S_Berry_82) reported 27 minutes ago

  @TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.

• 
  Kqbleb (@kqbleb) reported 30 minutes ago

  @Cheyenesku @ShultsyPlays @playnewworld Lmao the game died like 2 years ago. Nothing to do with corporate when they didnt fix some very very important aspects of their game like m3s.

• 
  Kamil Wójcik (@kamonke22) reported 40 minutes ago

  @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

• 
  Kqbleb (@kqbleb) reported 41 minutes ago

  @blessedpleasant @playnewworld amazon aint doing live service mmos again. The mmo genre is a money pit unless you monetize like koreans

• 
  Unknown (@ImaBeAfk) reported 43 minutes ago

  @playnewworld can yall ffs fix ur game like for real … itd be nice to play without random crashes and disconnects to sit in a 40 min queue to play for 90 mins to repeat the process

• 
  Azur (@Azur_one1) reported 46 minutes ago

  @realdibuk @NyceGamingYT @playnewworld i mean the problem is right there in the main post, thats what, like, 20 players?

• 
  J (@Jesse__Kelley) reported 49 minutes ago

  @NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!

• 
  19.7.4 (@19_07_04) reported 52 minutes ago

  @DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base

• 
  Hilal Bilal (@HilalBilal) reported 53 minutes ago

  @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

• 
  Suspecttaken (@suspecttaken84) reported 55 minutes ago

  @playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?

• 
  Denzel (@DenzelTwitch) reported 55 minutes ago

  @playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.

• 
  MamutManiek(🇵🇱) (@JamJakubon) reported 59 minutes ago

  @BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels