New World status: server issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
- Sign in (100%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Fellow Platypus (@Fellow_Platypus) reported@playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.
-
BagginsTV (@BagginsTV) reported@ShultsyPlays @playnewworld That's not honest, it's jaded. The engine the devs were forced the use was a mess of spaghetti code (which is what caused a significant number of the bugs and issues) and they had Amazon execs stifling every creative choice they wanted to make in the name of maximising profit. Many, many things were mishandled throughout this game's life, and there is a whole lot of things that could and should've been better, but I'll die on the hill that the core dev team - the creatives, vfx artists, etc and the developers, system/mechanics/combat designers etc, were not the issue.
-
Shultsy 👾 (@ShultsyPlays) reported@BagginsTV @playnewworld Can we be honest here now that it's over? This was the worst development team on an MMO ARPG I've ever seen. This dev team was garbage the entire time. From delayed updates, DLCs not working for hours after launch, focusing on PvP for an entire year, and 2 DLCs in 5 years.
-
Harry Palms (@desauce2) reported from Bermuda Dunes, California@playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.
-
Ziang (@Ziang85045937) reported@RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well
-
Hoff (@hoffapproved) reported@towelthetank @summit1g @playnewworld Dude. If people love the game. They need to spend money on it. Plain and simple. This is a live service product with a cash shop. Be real.
-
AdyGreen (@AdiGreen01) reported@playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye
-
Spam (@Spamsum) reported@LSXYZ9 @playnewworld combat and social elements were great (but lots of drama) but honestly it was clear that the devs didn't play their own game. many systems didnt work, things would break patch to patch and then be left broken for months at a time. VERY frustrating for the playerbase
-
Tommy (@Iasuu_) reported@playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...
-
ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.
-
akito (@akitoshaoku) reported@towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous
-
Essa (@EssaEssa1210662) reported@playnewworld still there is lagging in the game
-
LordoftheCritics (@LordoftheCritic) reported@playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies
-
Captain Killjoy (@earsinajar) reported@YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.
-
Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reportedI think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE
-
GameorGrift (@GameorGrift) reported@_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.
-
Olexander Kozynets (@Alex_Kozinets) reported@MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable
-
ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@S_Berry_82 @playnewworld You're not understanding that even if they had 10x more players, Amazon would have pulled it anyways. This is not a "game bad" problem.
-
5kY1iN3 (@Skyline451) reported@icyveins There are major issues that need to be addressed from what I played in beta for @ChronoOdyssey to even come close to what @playnewworld has accomplished
-
David Fedor (@DavidFedor6) reported@playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.
-
Jackred90☕ (@jackred90) reportedI am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld
-
Kamil Wójcik (@kamonke22) reported@DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.
-
Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported@playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.
-
Fat Tony (@FatManinavan) reported@playnewworld Thousands of hours invested in this game. Sad sad days. By far my favorite mmo of all time. Even with the many issues. Played since day 1
-
Shultsy 👾 (@ShultsyPlays) reported@BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.
-
Nyseetem (@nyseetem) reported@DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah
-
sixty7gt500 (@Rupinski) reported@playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl
-
Michael Taylor (@mikerichtaylor) reported@elonsawankstain @Ayejess5101 @playnewworld The quality of these "seasons" is the issue, not division. The results are also self evident.
-
RespawnX (@XRespawn1) reported@playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).
-
Tebow (@MinEffortLive) reported@playnewworld >500 Twitch employees laid off >Amazon's first game has support ended Are they ready to admit they're in trouble yet?