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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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KiD WaVY
(@wikkidwavy) reported
@playnewworld please fix the bug where people can’t load into wars. We had ~10 of our army stuck repeatedly teleporting into a town and were severely outnumbered because of it. Very discouraging for such an important in game event/mechanic
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Grolback
(@Grolback) reported
@LtBuzzLitebeer @playnewworld I gave up on Valgrind server, but when I signed up in another one, I was able to get in both night that I’ve played it, no issue 👍
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EsotEric
(@esotericny) reported
@playnewworld Y'all really gotta fix these queues, man.
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Zoe & Layla 😷 #FBR #FBPP🇪🇺 🌊 #Resist
(@Zoe10937043) reported
@playnewworld Day 4 queued for 6 hours to get back in to game played for 1 hour. got kicked and back in Q at 1313. You own the servers you could fix this. #Dissapointed
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Beardylocks
(@Beardylocks92) reported
@playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion
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James Wolff
(@crazymonkey202) reported
@JeffBezos @playnewworld How about you fix the queues before you go around claiming your game is a success. You only own the biggest server farm in the world. It's inexcusable that it was released in a state like this.
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Jimmyisabot
(@jderoc) reported
@ZzaManX_ @playnewworld @RuneScape was running stably with a couple dozen servers in 2001 even each at 2000 capacity and zero lag! That being said there's a little more server side but I definitely hoped we'd be further than this by 2021.
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Kowalski
(@KowalskiThebird) reported
@playnewworld I'm noticing alot of server lag in Amrine boss fight, its saying I have 13ms ping but the damage reg and the animations are way off. I'm not sure if u are aware but I wanted to report it.
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𝔇𝔞𝔳𝔦𝔡 𝔚. 𝔖𝔱𝔢𝔳𝔢𝔫𝔰𝔬𝔫
(@moe_epsilon) reported
Trying to play @playnewworld and the .exe file does literally nothing but sit there. Says the game is running, but nothing is launching and there's no error code to even reference. Computer, drivers, everything is up-to-date, what is the issue?
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ElKoberec
(@EnmaKazato) reported
@playnewworld we need help on Emathia server the Amrine dungeon is broken and no one can enter.
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Beardylocks
(@Beardylocks92) reported
@playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion
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Kingofrett
(@kingofrett) reported
@playnewworld Would love to find a game that doesn't disconnect you and throw you in the back of a queue. This game isn't worth it.
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Beardylocks
(@Beardylocks92) reported
@playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion
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🧀✨ Star Camembert ✨🧀
(@IPaMu71) reported
Every body shitting on @playnewworld right now because of the huge queues ( which are a problem, yes ), but I got to say that everything else is going pretty smoothly. Server are stable, as well as client. Anyone remembers Wow launch ? Yeah.
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₴łKVØØĐØØ
(@SIKVoodoo) reported
@playnewworld you need to fix pvp and pve exp share for healers. The fact someone can be healing and not gain exp it's horrible. You have to legit let people die and do damage to do be considered valuable as rewards in this game.
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iamFreddyp
(@_iamFreddyp) reported
@playnewworld Still having issues with these nodes disappearing...
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Beardylocks
(@Beardylocks92) reported
@playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion
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Freelance
(@freelanceCasts) reported
@playnewworld @AMZNGameStudios I'm experiencing a 'Failed to join login queue' bug over and over again trying to get through the queues, as are many others. No one from AGS has acknowledged the issue on the official forums or elsewhere — is anything being done?
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Brian👓👓
(@HappyBlomus) reported
Alright @playnewworld and fanatics. I love this game but it's making my PC reboot every 10 ish minutes while playing. GPU,CPU,RAM etc are all under 60%, no heat issues. What. is. happening... HELP I wanna grind...
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MJB 6967
(@MJB6967) reported
@JeffBezos @playnewworld Amazon's new hit, "Waiting to login simulator"
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TheSpaniard
(@TheSpaniard1876) reported
anyone else have the problem where Steam doesn't show you which friends are live in @playnewworld unless you pop out the friend list?
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Garrett Dunagan
(@sunbrodian) reported
Hey @playnewworld my character Sunbrodian on server Himavanta U.S. East has the connection error (timing out when try to spawn character). A fix coming soon????
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🎃EsRivs👻
(@esrivs) reported
@elimeretv @playnewworld yeah it seems to have resolved on its own but i dont know exactly what i did to fix it haha
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Ghoulish
(@TheRealGhoulish) reported
@playnewworld I was 49th in queue after 3 hours or so. All of a sudden, it said failed to login. Clicked play to get back in queue. I am now 1455th is queue. Feels bad...
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Comedy112
(@Comedy_112) reported
@JeffBezos @playnewworld Fix the bugs that are still there after being reported during the betas please
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Beardylocks
(@Beardylocks92) reported
@playnewworld please fix the corruption spawn rates / corrupted invasions on low/medium pop servers. Our territory is being invaded already and we have noone on our server high enough to even do the corrupted invasion
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Grapemonkey
(@Grapemonkey142) reported
@playnewworld Fix so that you don't get in last place in queue when you disconnect from "LAG DETECTED" which happens way too often...
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Mirage
(@1gorillatank) reported
@AMZNGameStudios @playnewworld need UI refresh option would fix half the problems, and incentive to swap to lesser faction. 10% rep exp etc solid maps turning one color because everyone's one side.
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Chuhckie
(@Chuhckie) reported
Make crash prio a thing pls @playnewworld
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Ognian Dobchev
(@ODobchev) reported
@playnewworld Can you tell me what error 25 is when I launch the game? It's annoying because I need a lot of time to patch it up for a while and then it happens again. Today I couldn't launch the game the whole day.