1. Home
  2. Companies
  3. New World
New World

New World status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • S_Berry_82
    Sean Berry (@S_Berry_82) reported

    @TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.

  • ProimagensJ
    ProimagensJR 💿 (@ProimagensJ) reported

    @playnewworld It's so sad to see news like this. My heart is completely broken now.

  • Crossboneee
    bob (@Crossboneee) reported

    @NWGameStatus @playnewworld I don’t know what you broke but please fix it, haven’t had any issues with lagging in months and since this last ‘maintenance’ I’m literally teleporting and lagging every second! The game is literally unplayable and no it’s not my connection I have wired gigabit internet 🤦🏻

  • culturecomplain
    Yhanabow (@culturecomplain) reported

    @LSXYZ9 @playnewworld Was also one of if not the most buggy game ever released sadly. Absolutely riddled with game breaking issues for a long long long time. Dead on arrival. One of the rare instances where the lay offs are fair given their performance.

  • Bongglemania
    Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reported

    I think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE

  • XRespawn1
    RespawnX (@XRespawn1) reported

    @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

  • towelthetank
    Towelliee (@towelthetank) reported

    @akitoshaoku @lDkayyl @playnewworld I am a WoW streamer helping out other friends who play NW? Wtf is your problem lol.

  • blessedpleasant
    𖤍 BlessedUPleasant 𖤍 (@blessedpleasant) reported

    @playnewworld lmfao, hit lvl 70 yesterday… just bought an extra gear set. apparently, the hopes were high, this game had the most potential it ever has….. i was having so much fun. what ******** is this news, genuinely. who will ever play a live service AGS game again

  • solariseTV
    KronoSol (@solariseTV) reported

    @towelthetank @playnewworld The last update is good, but let's be honest. It was still too little too late. People were doubting the profitability of the game since forever. Tons of bugs and issues went unfixed since launch and still are. The game always had potential but they never did reach it.

  • HilalBilal
    Hilal Bilal (@HilalBilal) reported

    @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

  • Fellow_Platypus
    Fellow Platypus (@Fellow_Platypus) reported

    @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

  • BereketTesfay
    Bereket Tesfay (@BereketTesfay) reported

    @npcsolananews @playnewworld Unfortunately.. it’s in that fine print terms of service that they don’t have to give you a damn thing. but they SHOULD! When Stadia ended Google refunded everyone for every game they bought, every month they were subscribed to the service, AND they even refunded hardware bought

  • Volsunga1985
    Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported

    @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

  • iSpencerEdwards
    Spencer (@iSpencerEdwards) reported

    @playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.

  • VexxPK
    Noah🗝️ (@VexxPK) reported

    @rozilol @playnewworld Now is broken right now

  • blairewismic
    Wismic (@blairewismic) reported

    @playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.

  • diakou
    Diakou (@diakou) reported

    @STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative

  • isalhadii
    Muhammad faisal hadi (@isalhadii) reported

    @BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑

  • Motcoeuriz
    Motcoeur (@Motcoeuriz) reported

    @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

  • Verliswolf
    Verlis (@Verliswolf) reported

    @StevenJSharif @amazongames @playnewworld New World is my favorite MMO of all time. After the first major updates a lot of launch problems were fixed and it became the best MMO that kept getting better but wasn't given a second chance

  • Doom_CMYK
    Doom CMYK (@Doom_CMYK) reported

    @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

  • ImaBeAfk
    Unknown (@ImaBeAfk) reported

    @playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes

  • DavidFedor6
    David Fedor (@DavidFedor6) reported

    @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

  • GoodYomama
    YomamaCookGoodFood (@GoodYomama) reported

    @g0urra @npcsolananews @playnewworld Ive tried 3 times, only have 7 hours, i understand the 2 hour refund thing for steam but I had ever intention on playing the game more in till they announced the sudden halt in the game development and shutting the servers down in 2026

  • andrewshark91
    Andrewshark (@andrewshark91) reported

    @playnewworld What’s the point of live service games if they just keep shutting down..

  • kamonke22
    Kamil Wójcik (@kamonke22) reported

    @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

  • fideosConTuc0__
    cogolloQuemado (@fideosConTuc0__) reported

    @playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.

  • Zaccaiah
    Zaccaiah (@Zaccaiah) reported

    @playnewworld Get on the horn with Papa Bezos and work on giving all of us a refund. I'm sure that was the plan since you've removed the game for purchase and are completely shutting the servers down, right? Only right that you do so. Do the right thing, not the profitable one.

  • MinEffortLive
    Tebow (@MinEffortLive) reported

    @playnewworld >500 Twitch employees laid off >Amazon's first game has support ended Are they ready to admit they're in trouble yet?

  • _SleuthSlayer_
    💵Collect & Serve💵 (@_SleuthSlayer_) reported

    @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.