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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rosario |
Online Play | |
 Bern |
Sign in | |
 Paris |
Glitches | |
 Northampton |
Sign in | |
 Istanbul |
Sign in | |
 Hillsboro |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Bradford
(@LotRLore) reported
@David_Jagneaux @playnewworld Boss 1 defeated: login queues.
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PEASANT KINGDOM
(@KINGKOR63681674) reported
@THOMSUXX @playnewworld This sounds like a 10,000+ que problem. Those of us who have hit 5,000 are okay with waiting.
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Anthony Migliaccio
(@Epikou) reported
@playnewworld Reserving slot and alert mail or app ? In 2021 no ? Nooo queue crash and restart count... Please BE SMART ! Peace.
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TheCasualGamer2385
(@TCG2385) reported
@Lyravar1 @playnewworld So a queue is needed so that everybody can login smoothly and not flood the server
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Matthew Maples
(@Meyples) reported
@Heromofo @BronzeClown @playnewworld Yeah the biggest issue is the 2k server cap. There just isn't really any excuse for that. Awesome game but I feel like a company who has the server experience Amazon does would have been a bit better prepared for this. But it will sort itself out.
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J J Gaming
(@Just_Jaimz) reported
@playnewworld FIX YO ****!!!!! Thats it, thats the tweet!!!!!!
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OsrsPhung
(@OsrsPhung) reported
After Delaying the game multiple times to "fix" the game and make it better, the game experiences crash areas and server errors in certain areas. Queue times are even slower than the beta with less people; Game's unplayable. #PlayNewWorld
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ADCArtAttack
(@ADCARTATTACK) reported
@playnewworld With all queue times being around 2000, imagine if the server was 4k limit. Almost ALL issues could be solved
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Khaledor
(@khaledor_) reported
@playnewworld After 3 hours q. Login error and im back at 3300 q again. GG.
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TheCasualGamer2385
(@TCG2385) reported
@Lyravar1 @playnewworld Also I think it has more to do with the fact that there's so many people logging in simultaneously. I don't know if you're aware of how computers work but when you have a whole bunch of people painting a server it makes it lag out.
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Chris83
(@ChristianCarro0) reported
@playnewworld Fix the ******* server capacity......
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Luffy
(@LuffyBCG) reported
@playnewworld You need to raise the server cap, nobody likes it and its such a terrible idea, the game would be better off with 10k people and lag over not being able to play at all?
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David_Rosa
(@Frank_Sikiatra) reported
@playnewworld Can you fcking fix your servers? A lot of people cant play because ur trash servers
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James Gingerich
(@jagingerich) reported
@playnewworld Do you know about the desync problems? I can't get out of the first area in a new game as the monster appears to stay in place, can't attack them, get hit from unexpected places.
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Corathan
(@corathan_gaming) reported
@playnewworld Nothing like waiting in the que for almost 4 hours to get to 392 only for an error to occur, kick me out of line all the way to 25000. Fantastic release.
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Paul Ring
(@Ringod123) reported
@playnewworld STARTING AREA QUEUES IN EU ARE BROKEN AND HAVE BEEN FOR HOURS!!!!!! PLEASE ACKNOWLEDGE AND FIX!
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Inkognyto
(@_Inkognyto) reported
@Crumbzology @ShowNwo @playnewworld It's Amazon. If they want, they can spin up as many AWS servers as they need. They provide hosting services. Everyone wants to play with the streamers. That's fine. I'm going to play over where I can login.
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Trollgaming208
(@Trollgaming208) reported
@Jimmy70637423 @Oshzak @playnewworld I'm okay with them limiting the servers for right this second. Launch is honestly going pretty good. I have no issues waiting to get into a mostly stable server rather than get kicked because the server is crashing due to too meany people and then hopping back on over and over.
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WhiteLionTV
(@WhiteLionTV1) reported
@LuukkoB @FelixScollen @playnewworld 2k limit is not about their server, its game engine issues :)
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Batuhan Cebiroglu
(@batucebiroglu) reported
@playnewworld There is still queue problem, and you share these ads. Guys, you are really weird..
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LadyTDragon
(@LadyTDragon) reported
@playnewworld So is anything going to happen, I played for 10 minutes before getting lag detected, could neve get back in again from that point. I had to delete my character and now I'm in a huge 1200 que when the cap is 2k? I don't understand this
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Kevin Berryhill
(@RabidGinger282) reported
@playnewworld are you guys aware of issues where pvp damage is not registered? Was unable to damage other flagged players with fleche from rapier going straight through them.... yes I'm also gagged, yes not in a safe zone.
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N3llee
(@N3llee) reported
@playnewworld Can you guys do something about the game crashing in que and then putting you back at the end of the line? 5444 in que /crash now 7407 in que.
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Doxia Studio 🍌
(@DoxiaStudio) reported
@mohjave @TheeHustleHouse @playnewworld daaamn, i cant play rn because I've to finish dev my nft game but got to watch some streams. The launch was good? no server problems or anything? I'm super hyped for this game.
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محمد المري
(@MAlmarri777) reported
@playnewworld will there be fix for the queue i have been waiting for more than 7 , 8 hours in the queue is there a fix ?
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JokerNUE
(@RealJokerNUE) reported
@playnewworld This is BS I got in and lag detected > waiting to login… put me in 8 in the queue for 20 minutes no movement if I leave I join a 20,000 queue…
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d3vil401
(@d3v1l401) reported
@playnewworld Brittia and Jotunheim are on the same realm, I can't create a second character in Brittia because I have one in Jotunheim; but I can't use the existing one to login into Brittia (lower Q). Explain this design flow because it is far from helping you rn.
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James Edwards
(@Jimlxd1) reported
@playnewworld Anyone got a fix for camping not unlocked yet bug? Other than relog
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MikeDaUnicorn
(@MikeDaUnicorn) reported
Waiting 3 hours in queue to get an error "failed to join queue"... really @playnewworld? Trash. #PlayNewWorld
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Fabio Angelucci
(@Fabio_Angelucci) reported
@playnewworld You are serious? Dont spent your time to ads, use it to resolve the queues problem. It's very bad pay 40 eur and not play 1 minute to this game.