New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Essa (@EssaEssa1210662) reported 10 minutes ago

  @playnewworld still there is lagging in the game

• 
  Tame Token (@tametoken) reported 10 minutes ago

  @YaBoiWiilly @amazon @playnewworld 1. Gems don't work 2. Devs accidently left old perks on gear 3. Devs focused on Gay characters in main story quest 4. Economy and crafting butchered from update, mobs instant spawn and drop 4x 730 Gear 5. Catacombs glitched and can't finish run sometimes Game is broken.

• 
  𝙎𝙄𝙀𝙂𝙀 (@MorriSiege) reported 18 minutes ago from Thornton, England

  @playnewworld I can handle the fact that there are queues on the server and I think it's great the game is popular again, but what I can't deal with is queuing from 6k+ (3+hrs) down to 1st position, only to be sent to the back of the queue!! Please fix this ****!!!!

• 
  Motcoeur (@Motcoeuriz) reported 19 minutes ago

  @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

• 
  Verlis (@Verliswolf) reported 22 minutes ago

  @LSXYZ9 @playnewworld Its secretly been the best MMO out there. It hit 1M concurrents on launch but was a mess with way too many problems and devs being too slow to fix things so everyone quit and never talked about it again. Recent upates made the game PEAK

• 
  Jake W. (@BitClownCrypto) reported 26 minutes ago

  @playnewworld Avoid Amazon live service/MMO games at all cost.

• 
  Mask Loser (@bitking_crypto) reported 27 minutes ago

  @playnewworld Wow amazing potential terrible Dev team running Been the issue the whole time

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 28 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  Cas8spyder (@cas8spyder) reported 29 minutes ago

  @playnewworld East Server Empi is down. Keeps crashing and unable to get on. Sat in queue 3 times with about 500 on average than gets a connection error to start over again.

• 
  M0l0k0 (@M0l0k0v3ll0c3t) reported 30 minutes ago

  @Vokun_ @zomeisterr @playnewworld Almost every major service game launched in a poor state and is now in the top 25 on Steam. Destiny, Warframe, Rainbow Six Siege, CSGO, Sea of Thieves, No Man's Sky, Path of Exile, the list goes on and on and on.

• 
  Stephen Fuller (@_Anluan_) reported 37 minutes ago

  @playnewworld Pathetic. Even EQ still has live servers that dedicated players are able to still play on. We now know we can never trust any future products of Amazon Games or their cloud gaming service “Luna”

• 
  Anemyre (@COGs_Anemyre) reported 40 minutes ago

  @bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut

• 
  Hom Tuese (@TueseH) reported 46 minutes ago

  @andrewshark91 @playnewworld You obviously misunderstood the meaning of live service. It's a model to service money out of you while the game's alive (usually for the first 2 weeks)

• 
  TheMightyBaloon (@TheMightyBaloon) reported 46 minutes ago

  @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

• 
  Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reported 47 minutes ago

  I think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE

• 
  Unknown (@ImaBeAfk) reported 47 minutes ago

  @playnewworld can yall ffs fix ur game like for real … itd be nice to play without random crashes and disconnects to sit in a 40 min queue to play for 90 mins to repeat the process

• 
  Doctor Destix (@doctordestix) reported 48 minutes ago

  @SometimesClutch @ShultsyPlays @playnewworld Not correct. Guild Wars 2 doesn’t have a sub and is still running. There are other games that function this way as well. The problem is that they botched the launch and damaged their image. Which I may add is the most important problem.

• 
  TheFITHOtaku (@TheFITHOtaku) reported 48 minutes ago

  @playnewworld and @amazongames, I believe I speak for every #NewWorld player when I say, ADD MORE SERVERS AND FIX THE QUEUES! US West is a constant 2k queue ALL DAY. Server Queues on US East are RIDICULOUS. Longest one I was in was 8k for US East Valhalla >_>;... @YaBoiWiilly BRO

• 
  TexasBoyRob (@Robert_Ed1982) reported 48 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Ori Node (@Ori_Node) reported 49 minutes ago

  @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

• 
  SapTheseCasters (@SapTheseCasters) reported 50 minutes ago

  @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

• 
  Enomao (@Enomao86) reported 51 minutes ago

  @NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Kamil Wójcik (@kamonke22) reported 54 minutes ago

  @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

• 
  Mike (@MoneySnXpes) reported 57 minutes ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out

• 
  Denzel (@DenzelTwitch) reported 57 minutes ago

  @playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.

• 
  Mindwipe (@SoloMindWipe) reported 58 minutes ago

  @playnewworld Absolutely insane. Sure the game had issues and you lost a lot of players with those dumb server queues and the initial bugs, but shutting it down after this very good expansion...stupid.

• 
  Unknown (@ImaBeAfk) reported 59 minutes ago

  @playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes

• 
  ProimagensJR 💿 (@ProimagensJ) reported 1 hour ago

  @playnewworld It's so sad to see news like this. My heart is completely broken now.

• 
  Wismic (@blairewismic) reported 1 hour ago

  @playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.

• 
  Rodrigo Aces (@AcesRodrigo) reported 1 hour ago

  @playnewworld im here just to see the car crash