New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tommy (@Iasuu_) reported 2 minutes ago

  @playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...

• 
  Fellow Platypus (@Fellow_Platypus) reported 8 minutes ago

  @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

• 
  Bob1234x (@Bob1551x) reported 8 minutes ago

  @playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap

• 
  Hilal Bilal (@HilalBilal) reported 10 minutes ago

  @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

• 
  Tame Token (@tametoken) reported 11 minutes ago

  @YaBoiWiilly @amazon @playnewworld 1. Gems don't work 2. Devs accidently left old perks on gear 3. Devs focused on Gay characters in main story quest 4. Economy and crafting butchered from update, mobs instant spawn and drop 4x 730 Gear 5. Catacombs glitched and can't finish run sometimes Game is broken.

• 
  NOPE (@NOPEMUR) reported 16 minutes ago

  @playnewworld Uncover 2+ hours in queue.... go fix it!

• 
  Diakou (@diakou) reported 17 minutes ago

  @STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 18 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  QA das coisas (@Adakaris) reported 23 minutes ago

  @playnewworld It seems we're never going to have the perfect Action MMO RPG. Everyone that comes into the surface fails, one by one. It's a budget problem? Do you guys only hire non-rpg-players? The community always tells what needs to be done and no one is listening, wtf

• 
  Panciako (@AntyPanciak) reported 24 minutes ago

  @playnewworld Ok set game to f2p for rest of service

• 
  TheFITHOtaku (@TheFITHOtaku) reported 25 minutes ago

  @playnewworld and @amazongames, I believe I speak for every #NewWorld player when I say, ADD MORE SERVERS AND FIX THE QUEUES! US West is a constant 2k queue ALL DAY. Server Queues on US East are RIDICULOUS. Longest one I was in was 8k for US East Valhalla >_>;... @YaBoiWiilly BRO

• 
  Harry Palms (@desauce2) reported 26 minutes ago from Bermuda Dunes, California

  @playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.

• 
  J (@Jesse__Kelley) reported 28 minutes ago

  @NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!

• 
  DarkBiCin (@DarkBiCin) reported 28 minutes ago

  @playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.

• 
  Jake W. (@BitClownCrypto) reported 28 minutes ago

  @playnewworld Avoid Amazon live service/MMO games at all cost.

• 
  Kqbleb (@kqbleb) reported 29 minutes ago

  @whaitowo @playnewworld No it isnt. The game already lost a lot of players and they didnt even fix m3s for the people that stayed. Devs not lazy just unaware

• 
  Tannamarie Rousseau (@TannamarieR) reported 39 minutes ago

  @playnewworld Amazon realized you have to maintain a live service game and went "**** that".

• 
  Charles prevost (@YaBoyChuck85) reported 40 minutes ago

  Whats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..

• 
  Aivovna (@aivovna) reported 42 minutes ago

  @playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w

• 
  Enomao (@Enomao86) reported 43 minutes ago

  @NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 48 minutes ago

  @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

• 
  Doom CMYK (@Doom_CMYK) reported 50 minutes ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  Essa (@EssaEssa1210662) reported 51 minutes ago

  @playnewworld still there is lagging in the game

• 
  19.7.4 (@19_07_04) reported 52 minutes ago

  @DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base

• 
  𖤍 BlessedUPleasant 𖤍 (@blessedpleasant) reported 52 minutes ago

  @playnewworld lmfao, hit lvl 70 yesterday… just bought an extra gear set. apparently, the hopes were high, this game had the most potential it ever has….. i was having so much fun. what ******** is this news, genuinely. who will ever play a live service AGS game again

• 
  Only one Question (@OnlyOneAnswer) reported 53 minutes ago

  @rozilol @playnewworld Server Problems!!!

• 
  Shute (@FemboyShuta) reported 55 minutes ago

  @DidItMyWayYT @playnewworld problem is no you didnt "buy the game" you bought a "license to play the game" and it would have said until services are taken down

• 
  Tony Montana (@evanst812) reported 57 minutes ago

  @Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.

• 
  Spencer (@iSpencerEdwards) reported 57 minutes ago

  @playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.

• 
  akito (@akitoshaoku) reported 59 minutes ago

  @lDkayyl @towelthetank @playnewworld That's the problem that he doesn't want to acknowledge. He's virtue signaling to sign petitions and "show amazon we want New World" but then is on WoW streaming instead. This is the new Culturally trendy thing that gets eyes on him but not on the real issue.