New World down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

• Sign in (100%)

Live Outage Map

The most recent New World outage reports came from the following cities:

City	Problem Type	Report Time
‘Ewa Beach	Sign in	2 months ago
Nîmes	Sign in	6 months ago
Saintes	Sign in	6 months ago
Porth	Sign in	6 months ago
Aßlar	Sign in	6 months ago
Annaberg-Buchholz	Sign in	6 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bobby the Sixpacknot (@urchyu) reported 6 minutes ago

  @playnewworld Im having 4th line from start because of some common Connection error. Could you at least do as other mmos did - reserve the line in case of errors? I thought you guys learned from typical past mmo mistakes. Even WoW did this. Its primetime in EU starting. No fixes 2nd day

• 
  Lewdoh (@iLewdoh) reported 6 minutes ago

  @playnewworld Love the game, dont mind queue as its expected at early launch, but please fix whatever it is that toss people out of the queue and give some random "TooManyRequests" smt smt error message. Besides that, congrats on a really awesome launch, game is amazing!

• 
  Hawky (@hawky_gg) reported 7 minutes ago

  @playnewworld i want to play new world, not queue simulator, pls fix this **** for SA Atlantis server

• 
  Who am I? (@iammuppetman) reported 8 minutes ago

  @playnewworld sitting in queue, going from 3550 to 2450 in an hour, and then i get booted to front screen for no reason, is this just a me problem or are there server issues on Fae?

• 
  Zytharr (@Zytharr) reported 8 minutes ago

  @playnewworld 2k server limit and 10k players waiting in queue. It's a f*****g sad joke. You know very well how many licenses you sold. This isn't a last minute +300% sales issue. It's just poor decision making and planning. The team in charge of this aspect should quit.

• 
  Thunderlove8 (@Thunderlove8) reported 10 minutes ago

  @playnewworld I keep disconnection in the queue :( going back to 4k all day is there an issue? getting slighty frustrated now

• 
  Great Scott (@scottwi06185450) reported 16 minutes ago

  @playnewworld Last 4 hours I’ve been in a relatively short queue for a starting area. The problem is that it keeps giving me errors and I start again further back in the queue. Started at 20..then 42..47...72...84 now.

• 
  Thomas McGovern (@tom88mcgovern) reported 20 minutes ago

  @playnewworld Aannnnd kicked again. Went from 2450 all the way down to 1130 in the queue, then kicked again. Now back up to 2790. 4.5 hours waiting to play this game. Genuinely unacceptable. Can you at the very least give an update of what you are trying to do to fix this and and ETA?

• 
  MrnoxbonaNL (@MrNoxBonaNL) reported 23 minutes ago

  @playnewworld as if thats going to fix it..

• 
  Grant Doran (@Grant_Doran) reported 29 minutes ago

  @playnewworld any chance of a priority queue for “lag detected” disconnections? I’ve queued for about 14 hours over the past two days and have 20 minutes of playtime. Got on for 40 seconds and then kicked to 3425 in the queue.

• 
  Bryan (@HuskerIE) reported 34 minutes ago

  It's kinda ironic that Amazon/AWS can't deal with login queues for @playnewworld when they own most of the servers that most online games use.

• 
  Jid (@connorjsweeney) reported 37 minutes ago

  @ZacharyKenyon @playnewworld Don’t have these issues on Fifa lad

• 
  Tim van der Klij (@takketim) reported 38 minutes ago

  @playnewworld @dealer_monkey CAN YOU FIX YOUR F*CKING SERVERS?!?! YOUR LEAST POPULATED EU SERVER HAS 1800 PEOPLE IN QUE. WTF IS THIS CRAP.

• 
  DELICT®WeirdBrand (@BrandDelict) reported 38 minutes ago

  @playnewworld I never expect such frustration during my gaming experience. While you waiting in the 3k queue in position 25 and suddenly "To many requests" error occurs! And again 3k...Ugh, such a backstab.

• 
  Bünyamin (@Bnyamin89345570) reported 43 minutes ago

  @playnewworld I waited in the queue for 2 hours, and then i got too many request error. :(

• 
  Index (@indexrp) reported 47 minutes ago

  @playnewworld Just got put right to the back of the queue after sitting in it for 3 hours, Earthshaker (#1 RP realm) wouldn't have had this problem Sort your **** game out

• 
  Kasper (@kasbroo) reported 47 minutes ago

  @playnewworld whenever i get close to 0 in the queue, i get kicked out with the «toomanyrequestexception» error.. but from what i hear it’s buttery smooth once you’re in-game. Any news on the queuing issues?

• 
  Kelryth (@Kellryth) reported 48 minutes ago

  @GregRout @playnewworld there is NO MMO launch that goes 100% to plan. There will be issues like this for the next week or two. Maby longer. Eventually it will settle down. I've been playing MMO's since Everquest launched and NONE have launched without issues.

• 
  🎮Andreas Moberg🇸🇪 (@AddeMoberg) reported 48 minutes ago

  @schmandvoll @playnewworld Didnt work for me, was at 2500ish and it put me right back to 4159 :/ hope they fix this soon…

• 
  NotSoPro (@NotSoPro7) reported 50 minutes ago

  @playnewworld Please fix the something to prove quest with Overseer Zane respond tome and kill credit.

• 
  Lauber (@JohanLauber) reported 52 minutes ago

  Was planing to play @playnewworld thanks to @anniefuchsia today but cant get past the login queues. gona have to stream it tomorrow instead!

• 
  FeralForlorn (@FelixZander1996) reported 52 minutes ago

  @playnewworld your game just kicked me out after hours of queueing and finally getting in on a "low population server" how can u not even have security in place to prevent random errors and dc's? what kind of amateur systems do u got running over there that cant handle basics?

• 
  Pedro Ivo Rodrigues (@PedraoSW) reported 53 minutes ago

  @playnewworld Any plans to address the issue where some players can't take physical damage? We lost a Fort yesterday at SA Taparloka because the people exploited this, its no biggie if its fixed soon, but it can't continue. And the dungeons fix? Thank you!

• 
  Kiri (@Kiri52101822) reported 54 minutes ago

  @playnewworld i was in a queue to get into a starting area i have been waiting a hour and it said a login error had happened so i am now in a long queue again is this something you are aware of?

• 
  Kenneth (@Kenneth56398868) reported 55 minutes ago

  @Exirockx @playnewworld It is still a problem que in EU is between 1k and 10 k on every server. Why the hell do US East have 136 servers and EU only 130

• 
  Mike White (@mikesecondslate) reported 56 minutes ago

  @ApexAndy_ @playnewworld if you get an error just press okay and wait. Don't close the game, don't mess with your character.

• 
  Keith arnold (@keith_arnold3) reported 58 minutes ago

  @playnewworld more servers for EU central. Error at 1400 from 1700 stop neglecting your EU player's when you already opened more servers access all other region's

• 
  GenesisXBD (@Genesis_XBD) reported 59 minutes ago

  @playnewworld been sat in ques for about 4 hours now. Getting down to like 100 in the que and it then gives a error message so I have to restart the que and I loose my place this has happened 6 times now and am hugely disappointed. Debaiting on getting a refund am that annoyed

• 
  Dr. Quickfinger (@DrQuickfinger) reported 59 minutes ago

  @playnewworld Hi, can we have New Servers on EU Central. I really want to Play but your Login Que is Nuts. each server has more tahn 2k+ Player in Login Que and it Disconnectet me 2 times today while Waiting im Sad!

• 
  Cláudio 🇵🇹 (@S00ULREAPER) reported 60 minutes ago

  Ffs @playnewworld, second time that the "Too Many Requests" error occurs and I have to go to the back of the queue.