New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TexasBoyRob (@Robert_Ed1982) reported 10 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Noblekrister (@noble168no2) reported 11 minutes ago

  @NWGameStatus @playnewworld Fix the issue that’s causing me to crash every time I fast travel!!

• 
  Jack (@JACK85H_) reported 13 minutes ago

  @playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.

• 
  Sykashii (@Sykashii) reported 17 minutes ago

  @playnewworld We need to fix heartrunes they are bugged and won’t drop nice job 🫡

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 18 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  I Did It My Way (@DidItMyWayYT) reported 19 minutes ago

  @RenewedAurora @playnewworld It's not about the money, it's about sending a message. Either they give the community the ability to host their own servers or they give their money back, just accepting that companies can take **** off you whenever they run into financial trouble is insane.

• 
  Tame Token (@tametoken) reported 21 minutes ago

  @playnewworld More players would complete the raid if you fixed Gems not working in armor.

• 
  Essa (@EssaEssa1210662) reported 22 minutes ago

  @playnewworld still there is lagging in the game

• 
  Seebs (@seebsuu) reported 23 minutes ago

  @hammerify @LSXYZ9 @playnewworld All of this is so untrue haha. It’s an MMO, and comparatively, the grind was not bad at all. And if you were in an opposing faction territory…. Just go to one of your own if it’s that bad. I never had an issue of getting killed on repeat.

• 
  Mithraic_Path_of_Dharma (@MithraicDharma) reported 24 minutes ago

  @playnewworld Honestly you had a great game, could have kept it going if you adjusted the monetization model. Live service games always have me worried about bug companies just walking away.

• 
  Fellow Platypus (@Fellow_Platypus) reported 28 minutes ago

  @playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.

• 
  Kamil Wójcik (@kamonke22) reported 28 minutes ago

  @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

• 
  Charley Pangus (@CharleyPangusX) reported 29 minutes ago

  @NWGameStatus @playnewworld 2nd night trying to play and the queue times ruined it for me. Players don’t want to wait 3 hours or longer to play. You guys have to fix this. Why spend so much time and energy developing new DLC just to let something as basic as server capacity ruin your hard work?

• 
  Tebow (@MinEffortLive) reported 32 minutes ago

  @playnewworld >500 Twitch employees laid off >Amazon's first game has support ended Are they ready to admit they're in trouble yet?

• 
  Tony Montana (@evanst812) reported 33 minutes ago

  @Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.

• 
  Frankie (@smartassfrank) reported 39 minutes ago

  @playnewworld Sad we won’t have the drop of 500 Umbral after the fix. Quickly joining Outpost Rush for next 2 days. ;)

• 
  Only one Question (@OnlyOneAnswer) reported 41 minutes ago

  @rozilol @playnewworld Server Problems!!!

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 43 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  Goo (@Goo_Gurt_) reported 43 minutes ago

  @GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.

• 
  sixty7gt500 (@Rupinski) reported 45 minutes ago

  @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

• 
  Ziang (@Ziang85045937) reported 46 minutes ago

  @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

• 
  imjustkentaro (@im_just_kentaro) reported 52 minutes ago

  Still at a loss for words over what #amazon did to #playnewworld. I thought maybe they would have shut it down years ago but to release this huge new update and make a solid effort to fix a lot of the issues with the game only to rugpull everyone is baffling.

• 
  Shultsy 👾 (@ShultsyPlays) reported 52 minutes ago

  @BagginsTV @playnewworld Can we be honest here now that it's over? This was the worst development team on an MMO ARPG I've ever seen. This dev team was garbage the entire time. From delayed updates, DLCs not working for hours after launch, focusing on PvP for an entire year, and 2 DLCs in 5 years.

• 
  Muhammad faisal hadi (@isalhadii) reported 57 minutes ago

  @BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑

• 
  NRT (@OfficialMr_NRT) reported 59 minutes ago

  @dev_katyk @playnewworld There appears to be an issue with Easy Anti-Cheat issuing permanent bans without a clear reason. Multiple players have been affected, often receiving a ban message on the main menu after a long period of inactivity. Please Help!

• 
  TheFITHOtaku (@TheFITHOtaku) reported 59 minutes ago

  @playnewworld and @amazongames, I believe I speak for every #NewWorld player when I say, ADD MORE SERVERS AND FIX THE QUEUES! US West is a constant 2k queue ALL DAY. Server Queues on US East are RIDICULOUS. Longest one I was in was 8k for US East Valhalla >_>;... @YaBoiWiilly BRO

• 
  xstitchx (@xstiitchx) reported 60 minutes ago

  @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

• 
  Tommy (@Iasuu_) reported 1 hour ago

  @playnewworld Yall gotta increase server cap... a lot of people cant remote login from work. US West has 1 server...

• 
  Suspecttaken (@suspecttaken84) reported 1 hour ago

  @playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?

• 
  Stephen Parker (@sparker888) reported 1 hour ago

  @playnewworld My heartrune is broken 4eva 💔