New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jackred90☕ (@jackred90) reported 7 minutes ago

  I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

• 
  Verlis (@Verliswolf) reported 14 minutes ago

  @StevenJSharif @amazongames @playnewworld New World is my favorite MMO of all time. After the first major updates a lot of launch problems were fixed and it became the best MMO that kept getting better but wasn't given a second chance

• 
  TexasBoyRob (@Robert_Ed1982) reported 16 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Rayleightt (@rayleightt) reported 18 minutes ago

  @playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame

• 
  TacitSpider (@TacitSpider) reported 20 minutes ago

  @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑

• 
  EXTRA ULTRA MAGA (@ATHEoST) reported 23 minutes ago

  @NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )

• 
  Harry Palms (@desauce2) reported 24 minutes ago from Bermuda Dunes, California

  @playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.

• 
  Anemyre (@COGs_Anemyre) reported 26 minutes ago

  @bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut

• 
  Brandon 🦅⭕️ (@bswagz88) reported 26 minutes ago

  @JexonHP @playnewworld It’s not about being cheap. It’s about transparency and consumer fairness. The devs clearly knew content development was winding down, that S10 was likely their last gasp, yet continued selling store items and DLC with no disclosure that the game was entering maintenance mode. That’s not equivalent to buying a movie ticket — it’s paying into a live service under the impression it’s ongoing. The ethics change dramatically when the service is knowingly winding down. Your argument hinges on false equivalence — comparing a complete, self-contained entertainment product (i.e., a movie or single-player game) with an ongoing live-service ecosystem that’s ending. A better analogy would be purchasing season tickets for your favorite sports team only to find out midway through the season that the team is dissolving the following season and during that next season the team won’t be playing any games — yet you can continue showing up to the stadium to purchase merch and food from the concession stands. There’s no perfect analogy for this sort of situation which is why GaaS are incredibly exploitative.

• 
  big research (@bigresearch99) reported 27 minutes ago

  Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

• 
  Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported 27 minutes ago

  @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

• 
  Based Millennial (@bsdmillennial) reported 28 minutes ago

  @playnewworld Fix your ******* servers…you are an embarrassment.

• 
  TheMightyBaloon (@TheMightyBaloon) reported 31 minutes ago

  @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

• 
  DarkBiCin (@DarkBiCin) reported 34 minutes ago

  @playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.

• 
  KK (@KammyBuckets) reported 35 minutes ago

  @NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue

• 
  Ori Node (@Ori_Node) reported 35 minutes ago

  @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

• 
  Sean Berry (@S_Berry_82) reported 41 minutes ago

  @TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.

• 
  Shultsy 👾 (@ShultsyPlays) reported 41 minutes ago

  @BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.

• 
  **** ICE Forever (@noshpan) reported 43 minutes ago

  @towelthetank @playnewworld Despite issues at first, I stuck with it. And, I must say that I certainly got my money's worth, what with the 770+ hours I've invested into the game. It's my cozy game. I enjoy leveling my gathering & crafting skills. And it's a shame that it'll sunset next year.

• 
  Michael (@Zargisan) reported 43 minutes ago

  @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

• 
  Hoff (@hoffapproved) reported 43 minutes ago

  @towelthetank @summit1g @playnewworld Dude. If people love the game. They need to spend money on it. Plain and simple. This is a live service product with a cash shop. Be real.

• 
  🍥 (@TinkyToast) reported 44 minutes ago

  @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

• 
  Denzel (@DenzelTwitch) reported 44 minutes ago

  @playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.

• 
  Doom CMYK (@Doom_CMYK) reported 47 minutes ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  𖤍 BlessedUPleasant 𖤍 (@blessedpleasant) reported 51 minutes ago

  @playnewworld lmfao, hit lvl 70 yesterday… just bought an extra gear set. apparently, the hopes were high, this game had the most potential it ever has….. i was having so much fun. what ******** is this news, genuinely. who will ever play a live service AGS game again

• 
  Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reported 53 minutes ago

  Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical

• 
  Denzel (@DenzelTwitch) reported 56 minutes ago

  @playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.

• 
  Wismic (@blairewismic) reported 58 minutes ago

  @playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.

• 
  Hilal Bilal (@HilalBilal) reported 60 minutes ago

  @playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul

• 
  Mask Loser (@bitking_crypto) reported 60 minutes ago

  @playnewworld Wow amazing potential terrible Dev team running Been the issue the whole time