New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sleve McDichael (@mbilyk_) reported 3 minutes ago

  @salvarespo @DidItMyWayYT @playnewworld It’s part of the service. If no one is playing it they can’t provide a server.

• 
  Yhanabow (@culturecomplain) reported 6 minutes ago

  @LSXYZ9 @playnewworld Was also one of if not the most buggy game ever released sadly. Absolutely riddled with game breaking issues for a long long long time. Dead on arrival. One of the rare instances where the lay offs are fair given their performance.

• 
  Öner (@kaan9621) reported 9 minutes ago

  @StevenJSharif @amazongames @playnewworld Fix the bugs in your game first.

• 
  Fat Tony (@FatManinavan) reported 11 minutes ago

  @playnewworld Thousands of hours invested in this game. Sad sad days. By far my favorite mmo of all time. Even with the many issues. Played since day 1

• 
  AD (@AD1396AD) reported 12 minutes ago

  @vobic13 @playnewworld Clearly it was already in the works, and almost finished anyway. What's your problem with the devs wanting to honor the customers one last time, despite being laid off? Stop with the clown logic.

• 
  5kY1iN3 (@Skyline451) reported 19 minutes ago

  @icyveins There are major issues that need to be addressed from what I played in beta for @ChronoOdyssey to even come close to what @playnewworld has accomplished

• 
  bob (@Crossboneee) reported 20 minutes ago

  @NWGameStatus @playnewworld I don’t know what you broke but please fix it, haven’t had any issues with lagging in months and since this last ‘maintenance’ I’m literally teleporting and lagging every second! The game is literally unplayable and no it’s not my connection I have wired gigabit internet 🤦🏻

• 
  Kamil Wójcik (@kamonke22) reported 24 minutes ago

  @DidItMyWayYT @playnewworld bro discovered game as a service xD Should have read the terms of agreement before accepting.

• 
  Fellow Platypus (@Fellow_Platypus) reported 27 minutes ago

  @playnewworld Guys c’mon. The dialogue skipping still hasn’t been fixed. What ******** guys. Please fix this ****, I can’t listen to a conversation without skipping dialogue when I press the next button.

• 
  Rio (@mseba2004) reported 29 minutes ago

  @amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode

• 
  Genadine (@Genadine1) reported 32 minutes ago

  @SavvvoGames @JeffBezos @playnewworld Games with a PvP core environment are always going to be niche, add to that an awful launch and it was always going to be an uphill struggle. Then comes along AI which will fix absolutely nothing but is CHEAP and there you go. Suits see money money money.

• 
  Sean Berry (@S_Berry_82) reported 32 minutes ago

  @TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.

• 
  Michael Taylor (@mikerichtaylor) reported 33 minutes ago

  @elonsawankstain @Ayejess5101 @playnewworld The quality of these "seasons" is the issue, not division. The results are also self evident.

• 
  CptShooter (@CptShooter) reported 34 minutes ago

  @playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.

• 
  AdyGreen (@AdiGreen01) reported 42 minutes ago

  @playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye

• 
  Verlis (@Verliswolf) reported 45 minutes ago

  @StevenJSharif @amazongames @playnewworld New World is my favorite MMO of all time. After the first major updates a lot of launch problems were fixed and it became the best MMO that kept getting better but wasn't given a second chance

• 
  Ernest (@Ern3stVickers) reported 45 minutes ago

  @playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.

• 
  GameorGrift (@GameorGrift) reported 47 minutes ago

  @_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.

• 
  Mike (@MoneySnXpes) reported 47 minutes ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out

• 
  Kireto (Diego) (@Kiireto) reported 47 minutes ago

  @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

• 
  𝕏Demo (@EricFrandemo) reported 49 minutes ago

  @Aster1_ @itsaugmentedd Please do Elon. Buy @playnewworld too. Fix gaming, save the world.

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 49 minutes ago

  @playnewworld Well this will fix the queue problems lol

• 
  Ori Node (@Ori_Node) reported 50 minutes ago

  @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

• 
  TexasBoyRob (@Robert_Ed1982) reported 50 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Ziang (@Ziang85045937) reported 53 minutes ago

  @RealLucarioTV @NyceGamingYT @playnewworld Nah not every. FF14 is alive. Gw2 is alive. ESO is alive. Problem is...the game just had too many problems. I played it myself at launch and i bit my *** that my friends kept me over 2 hours so i couldn't refund on steam...it was just not that good...maybe it changed but...well

• 
  Sean Berry (@S_Berry_82) reported 53 minutes ago

  @kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.

• 
  Peter Crumblin (@PeterCrumblin) reported 55 minutes ago

  @NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again

• 
  Charles prevost (@YaBoyChuck85) reported 56 minutes ago

  Whats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..

• 
  Fellow Platypus (@Fellow_Platypus) reported 57 minutes ago

  @playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.

• 
  JJ Gloom (@kinoandnectar) reported 59 minutes ago

  @Verliswolf @playnewworld **** was a broken mess from the start