New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

• Sign in (100%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Spencer (@iSpencerEdwards) reported 49 seconds ago

  @playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.

• 
  Jas (@jasnightmare1) reported 4 minutes ago

  @playnewworld When will you solve the queue problem on all servers, including SA?

• 
  Charles prevost (@YaBoyChuck85) reported 4 minutes ago

  Whats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..

• 
  🍥 (@TinkyToast) reported 5 minutes ago

  @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

• 
  Ori Node (@Ori_Node) reported 10 minutes ago

  @playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible

• 
  ChrisK (@chrrisk_) reported 13 minutes ago

  @andski @playnewworld it says they’re not ending service for new world anymore

• 
  Jake W. (@BitClownCrypto) reported 14 minutes ago

  @playnewworld Avoid Amazon live service/MMO games at all cost.

• 
  KronoSol (@solariseTV) reported 17 minutes ago

  @towelthetank @playnewworld The last update is good, but let's be honest. It was still too little too late. People were doubting the profitability of the game since forever. Tons of bugs and issues went unfixed since launch and still are. The game always had potential but they never did reach it.

• 
  akito (@akitoshaoku) reported 17 minutes ago

  @towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous

• 
  Jack (@JACK85H_) reported 22 minutes ago

  @playnewworld the latest queues to login have made the game unplayable - I don't want to have to wait minimum 10 to 15 minutes just to start.

• 
  Neakoh ☘️ (@Neakohh) reported 23 minutes ago

  @SavvvoGames @JeffBezos @playnewworld This game had so much potential and it was left to die. Years of nothing and a -10k concurrent playerbase on steam isn’t a huge community in anyway…don’t see them giving in to try to fix a game on life support but maybe.

• 
  J (@Jesse__Kelley) reported 24 minutes ago

  @NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!

• 
  JJ Gloom (@kinoandnectar) reported 25 minutes ago

  @Verliswolf @playnewworld **** was a broken mess from the start

• 
  Doctor Destix (@doctordestix) reported 25 minutes ago

  @SometimesClutch @ShultsyPlays @playnewworld Not correct. Guild Wars 2 doesn’t have a sub and is still running. There are other games that function this way as well. The problem is that they botched the launch and damaged their image. Which I may add is the most important problem.

• 
  Mike (@MoneySnXpes) reported 27 minutes ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out

• 
  Only one Question (@OnlyOneAnswer) reported 27 minutes ago

  @playnewworld Server Problems!!!

• 
  Anemyre (@COGs_Anemyre) reported 29 minutes ago

  @bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut

• 
  Mask Loser (@bitking_crypto) reported 32 minutes ago

  @playnewworld Wow amazing potential terrible Dev team running Been the issue the whole time

• 
  AdyGreen (@AdiGreen01) reported 33 minutes ago

  @playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 33 minutes ago

  @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

• 
  Jackred90☕ (@jackred90) reported 33 minutes ago

  I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

• 
  Charley Pangus (@CharleyPangusX) reported 35 minutes ago

  @NWGameStatus @playnewworld 2nd night trying to play and the queue times ruined it for me. Players don’t want to wait 3 hours or longer to play. You guys have to fix this. Why spend so much time and energy developing new DLC just to let something as basic as server capacity ruin your hard work?

• 
  Enomao (@Enomao86) reported 45 minutes ago

  @SavvvoGames @JeffBezos @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Enomao (@Enomao86) reported 45 minutes ago

  @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Maor Dervis (@maordervis) reported 49 minutes ago

  @playnewworld Another live service bites the dust

• 
  5kY1iN3 (@Skyline451) reported 50 minutes ago

  @icyveins There are major issues that need to be addressed from what I played in beta for @ChronoOdyssey to even come close to what @playnewworld has accomplished

• 
  Doom CMYK (@Doom_CMYK) reported 53 minutes ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  Aidan (@Y0urOn1yFreND) reported 56 minutes ago

  @S_Berry_82 @playnewworld All the content is great! It didnt launch half baked. The issue is that the content did not keep people playing after they finished it. Thats obviously very bad for an MMO

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 56 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld 50k peak this month. If player numbers were a problem it would have been canceled when it was averaging 8k months over month 3 years ago. Stop defending corporate greed.

• 
  Adam Mackenzie (@ForceUk) reported 57 minutes ago

  come on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this