New World status: server issues and outage reports
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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Muhammad faisal hadi (@isalhadii) reported@BrynnBumfuzzle @playnewworld I’ve been playing this game for ages, almost 7k hrs During Season 10, I was a bit late exploring the world because of queue issues. Didn’t even get to try all the content yet, and then out of nowhere AGS goes, “Surprise! This is the final season!” 😑
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Genadine (@Genadine1) reported@SavvvoGames @JeffBezos @playnewworld Games with a PvP core environment are always going to be niche, add to that an awful launch and it was always going to be an uphill struggle. Then comes along AI which will fix absolutely nothing but is CHEAP and there you go. Suits see money money money.
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Motcoeur (@Motcoeuriz) reported@playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..
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Jake W. (@BitClownCrypto) reported@playnewworld Avoid Amazon live service/MMO games at all cost.
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🍥 (@TinkyToast) reported@playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue
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Jackred90☕ (@jackred90) reportedI am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld
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Hom Tuese (@TueseH) reported@andrewshark91 @playnewworld You obviously misunderstood the meaning of live service. It's a model to service money out of you while the game's alive (usually for the first 2 weeks)
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Wismic (@blairewismic) reported@playnewworld That's crazy. Especially considering there's quite literally over 2x the active, daily, and peak player-count for this game compared to ESO by Zenimax, without Amazon's infinite money glitch in the back pocket. Major misplay by Amazon.
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ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported@Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.
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Aivovna (@aivovna) reported@playnewworld Game was fun at launch (like most mmos), but a copypasted PvP game quickly flipped into a more PvE focused experience ended poorly Last time I logged in, the end game was: Lag from chest to chest in the desert and run the same 3 mythic+ lite dungeons over and over again Also p2w
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Only one Question (@OnlyOneAnswer) reported@playnewworld Server Problems!!!
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Fellow Platypus (@Fellow_Platypus) reported@playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.
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Fora di Contexto 🗣️ (@ForaDiContexto) reported@playnewworld The game is unplayable right now. I've been playing since the new content was released, and in about two hours today I've crashed eight times without making any changes to my computer or game settings. FIX YOUR GAME!
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Tony Montana (@evanst812) reported@Kaelon @JoshStrifeHayes @playnewworld Inarguably the best PVP combat in an MMO. Problem is, MMO players generally don't enjoy PVP, and this game was originally made for PvP full loot type gameplay and shifted last minute to theme park. I put around 1k into the game during launch.
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NO1 (@NO1Kn0wsss) reported@BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.
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Panciako (@AntyPanciak) reported@playnewworld Ok set game to f2p for rest of service
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ProimagensJR 💿 (@ProimagensJ) reported@playnewworld It's so sad to see news like this. My heart is completely broken now.
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5kY1iN3 (@Skyline451) reported@icyveins There are major issues that need to be addressed from what I played in beta for @ChronoOdyssey to even come close to what @playnewworld has accomplished
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Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported@playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.
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Rickey Williams (@Sensiblelogic06) reported@tcubd @S_Berry_82 @playnewworld They were not fine, you are saying they are dine and I am confused why you are saying that, they were not happy with 8 to 10k players the fact you are saying that is the issue with your argument, mmorpgs will not do well with that low of a base especially new ones
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GameorGrift (@GameorGrift) reported@_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.
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**** ICE Forever (@noshpan) reported@towelthetank @playnewworld Despite issues at first, I stuck with it. And, I must say that I certainly got my money's worth, what with the 770+ hours I've invested into the game. It's my cozy game. I enjoy leveling my gathering & crafting skills. And it's a shame that it'll sunset next year.
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Hilal Bilal (@HilalBilal) reported@playnewworld even the Original Blade and Soul server still alive after decade running as a service @bladeandsoul
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RespawnX (@XRespawn1) reported@playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).
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💵Collect & Serve💵 (@_SleuthSlayer_) reported@playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.
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SystemFader (@SystemFader) reported@playnewworld The massive issue with the game right now is NOT the content for once. FOR ONCE there is plenty of new repatable content WITHOUT daily/weekly cooldowns. However people are tying to gear right now, instead of choosing to participate in the new raid, or catacombs, or even gorgon. Instead they are AFK,AoE farming drops around the map. This has impacted me personally, because it's more difficult to even organize a gorgon (Valhalla), or find a 3rd for Catacombs. Also I believe many playes congregating in several places around the map is why my character animations are breaking when I'm playing. Solution: Create crafting resources for lockable perks on gear. I think it would be too strong to allow 2 locked perks, instead maybe 1. Reintroduce timeless shards, and golden/prismatic scarab. NOBODY is going to spend 9,000 gold on an armor matrix for a completely RNG roll. Instead they will just AFK. #MakeCraftingGreatAgain If people can reasonably roll gear, people won't feel the need to stand around for drops because the cost and RNG is too high for crafting. Also many people have the full armor ingredients sets and trophies for crafting and they aren't needed to roll 730? Why? Those pieces should be desirable and required for high end crafting. (Oppinon) THERE IS SO MUCH good and new content in the game for gearing and few are doing it. It makes me sad. Please consider what I have said. I have played your game from peak popularity to 6k pop. I have seen the good, the bad, the ugly, the dumb, experienced every version of the game and you are so close to new world being better than its ever been. Let us roll gear. Nerf world drops a bit. (Not always legendary would probably be enough)
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Anemyre (@COGs_Anemyre) reported@bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut
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MamutManiek(🇵🇱) (@JamJakubon) reported@BrynnBumfuzzle @playnewworld I had a huge problem with it until I put the jewels everywhere, after that I did it in the first approach after putting the jewels
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Nyseetem (@nyseetem) reported@DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah
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Essa (@EssaEssa1210662) reported@playnewworld still there is lagging in the game