1. Home
  2. Companies
  3. New World
New World

New World status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • cas8spyder
    Cas8spyder (@cas8spyder) reported

    @playnewworld East Server Empi is down. Keeps crashing and unable to get on. Sat in queue 3 times with about 500 on average than gets a connection error to start over again.

  • xstiitchx
    xstitchx (@xstiitchx) reported

    @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

  • AD1396AD
    AD (@AD1396AD) reported

    @vobic13 @playnewworld Clearly it was already in the works, and almost finished anyway. What's your problem with the devs wanting to honor the customers one last time, despite being laid off? Stop with the clown logic.

  • Alex_Kozinets
    Olexander Kozynets (@Alex_Kozinets) reported

    @MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable

  • tametoken
    Tame Token (@tametoken) reported

    @playnewworld More players would complete the raid if you fixed Gems not working in armor.

  • Enomao86
    Enomao (@Enomao86) reported

    @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

  • iSpencerEdwards
    Spencer (@iSpencerEdwards) reported

    @playnewworld I think the subscription model is the way forward for MMOs. The way this game was monetized was very fair to the consumer, but not sustainable in the eyes of money hungry amazon. Creating and maintaining a live service MMO is a money pit and new world wasn’t bring in the $$$.

  • blessedpleasant
    𖤍 BlessedUPleasant 𖤍 (@blessedpleasant) reported

    @playnewworld lmfao, hit lvl 70 yesterday… just bought an extra gear set. apparently, the hopes were high, this game had the most potential it ever has….. i was having so much fun. what ******** is this news, genuinely. who will ever play a live service AGS game again

  • Kiireto
    Kireto (Diego) (@Kiireto) reported

    @playnewworld PLS PLS PLS Fix the Spanish dubbing in the new area; the NPCs don't say anything and none of them speak Spanish.😶😶

  • Lemmonnnn13
    Lemmonnnn (@Lemmonnnn13) reported

    @playnewworld Right after the release of nighthaven? I mean, what ******** are we to do with gold cursed coconuts? This is actually bullshit because I’ve put thousands of hours into this broken *** game and I’ve stayed by AGS’s side since release, only to be betrayed like, this. Wtf man

  • Elsdragon01
    Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported

    @playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)

  • OnlyOneAnswer
    Only one Question (@OnlyOneAnswer) reported

    @rozilol @playnewworld Server Problems!!!

  • Jesse__Kelley
    J (@Jesse__Kelley) reported

    @NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!

  • DidItMyWayYT
    I Did It My Way (@DidItMyWayYT) reported

    @RenewedAurora @playnewworld It's not about the money, it's about sending a message. Either they give the community the ability to host their own servers or they give their money back, just accepting that companies can take **** off you whenever they run into financial trouble is insane.

  • CptShooter
    CptShooter (@CptShooter) reported

    @playnewworld The game had its moments. But the persistent failure to acknowledge the game's major systemic issues and the reluctance to fix them killed it. The constant creation and merging of servers instead of system overhauls was just one of the things that turned me off.

  • NOPEMUR
    NOPE (@NOPEMUR) reported

    @playnewworld Uncover 2+ hours in queue.... go fix it!

  • AzrialNeph
    Azrial (@AzrialNeph) reported

    @MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.

  • suspecttaken84
    Suspecttaken (@suspecttaken84) reported

    @playnewworld But why? This game had its issues but I still enjoyed it. Many people still play! Suits telling yall to end service because they can’t buy a 2nd yacht with it?

  • UnderOfAll
    Ringed Paired Knight Greatsword (@UnderOfAll) reported

    @playnewworld That part of steam that we buy a license for the game Works on here more then It shouldnt. I paid for a game that i will not be able to play anymore If i Want to in the Future. And the issue is that its not steam fault. Hope it comes with some lawsuits to this.

  • bigresearch99
    big research (@bigresearch99) reported

    Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

  • earsinajar
    Captain Killjoy (@earsinajar) reported

    @YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.

  • 19_07_04
    19.7.4 (@19_07_04) reported

    @DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base

  • jackred90
    Jackred90☕ (@jackred90) reported

    I am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld

  • Propii69
    Propi (@Propii69) reported

    @GrumpyPawsTV @zzzSkadi @playnewworld The first year wasn’t **** either, the game was buggy and had a lot of issues but they were pumping out solid content updates while fixing everything at a solid pace, main one being the brimstone patch

  • shonc502
    Shabazz (@shonc502) reported

    @NWGameStatus @playnewworld Fix server queues plz. Thx

  • TheMightyBaloon
    TheMightyBaloon (@TheMightyBaloon) reported

    @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

  • COGs_Anemyre
    Anemyre (@COGs_Anemyre) reported

    @bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut

  • Rupinski
    sixty7gt500 (@Rupinski) reported

    @playnewworld Minor Error found: Peacocks can't give eggs. Consider changing the birds name to Peafowl

  • TinkyToast
    🍥 (@TinkyToast) reported

    @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

  • towelthetank
    Towelliee (@towelthetank) reported

    @akitoshaoku @lDkayyl @playnewworld I am a WoW streamer helping out other friends who play NW? Wtf is your problem lol.