New World status: server issues and outage reports
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Full Outage Map
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
- Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach
|
Sign in | 2 months ago |
 Nîmes
|
Sign in | 6 months ago |
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Saintes
|
Sign in | 6 months ago |
 Porth
|
Sign in | 6 months ago |
 Aßlar
|
Sign in | 6 months ago |
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Annaberg-Buchholz
|
Sign in | 6 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Rayleightt (@rayleightt) reported@playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame
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Shultsy 👾 (@ShultsyPlays) reported@SavvvoGames @JeffBezos @playnewworld This game made zero money in 5 years because of its development team. The game wasn't the issues, the leadership choices were.
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Noah🗝️ (@VexxPK) reported@rozilol @playnewworld Now is broken right now
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Liliums (ᛚᛁᛚᛁᚢᛗᛊ) (@Elsdragon01) reported@playnewworld the game should remain online. without updates, patchs, fixes anything. maybe gm service's but from volunteers. under staff management. this is why the "stop killing games" started. new world IS a good game. just no one listened to feed back and did anything. (so it felt.)
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Shultsy 👾 (@ShultsyPlays) reported@BagginsTV @playnewworld What profit? The game made zero money in 5 years? I'd pull the plug too. This was the same dev team the entire life cycle. Same leadership except homeboy left. They had 5 years of free reign from Amazon and failed. That's a development problem that led to a corporate problem.
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Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported@playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.
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Only one Question (@OnlyOneAnswer) reported@rozilol @playnewworld Server Problems!!!
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Rodrigo Aces (@AcesRodrigo) reported@playnewworld im here just to see the car crash
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Essa (@EssaEssa1210662) reported@playnewworld the game is still lagging
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JJ Gloom (@kinoandnectar) reported@Verliswolf @playnewworld **** was a broken mess from the start
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KK (@KammyBuckets) reported@NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue
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Adam Mackenzie (@ForceUk) reportedcome on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this
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Bob1234x (@Bob1551x) reported@playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap
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Verlis (@Verliswolf) reported@LSXYZ9 @playnewworld Its secretly been the best MMO out there. It hit 1M concurrents on launch but was a mess with way too many problems and devs being too slow to fix things so everyone quit and never talked about it again. Recent upates made the game PEAK
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**** ICE Forever (@noshpan) reported@towelthetank @playnewworld Despite issues at first, I stuck with it. And, I must say that I certainly got my money's worth, what with the 770+ hours I've invested into the game. It's my cozy game. I enjoy leveling my gathering & crafting skills. And it's a shame that it'll sunset next year.
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Maor Dervis (@maordervis) reported@playnewworld Another live service bites the dust
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Denzel (@DenzelTwitch) reported@playnewworld You really should do atleast half the amount of $ refunded back. I bought this game once and refunded when you watered it down and changed design plans. Bought it again to see if you would fix it even bought it for someone else.
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Ufiik (@UfiikSensei) reported@666718 @playnewworld We would be ''so back'' if this queue problem were solved, but almost 2 weeks have passed and nothing has been done. It's sad to see such a good game with terrible management
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akito (@akitoshaoku) reported@lDkayyl @towelthetank @playnewworld That's the problem that he doesn't want to acknowledge. He's virtue signaling to sign petitions and "show amazon we want New World" but then is on WoW streaming instead. This is the new Culturally trendy thing that gets eyes on him but not on the real issue.
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Sean Berry (@S_Berry_82) reported@kub3l3t @tcubd @playnewworld You claim no games can retain players 4 years after launch, I give you clear examples and I'm the one reaching. I think your fragile little ego is the issue here. It's ok to be wrong.
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LordoftheCritics (@LordoftheCritic) reported@playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies
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Olexander Kozynets (@Alex_Kozinets) reported@MMORPGcom @playnewworld There were many talented people, but still: The game engine was rubbish Overall game was a buggy mess that they couldn't fix The game had no vision of tge playing loop Decisions and changes lacked consistency and were constantly contradicting previous changes It was inevitable
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Dermi (@0603_luke) reported@Haoshoku @LSXYZ9 @playnewworld But release was *** in any way. 1 year after the release they started to fix everything and the game was awesome. But no Promo, Not even for the add-on
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Peter Crumblin (@PeterCrumblin) reported@NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again
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GameorGrift (@GameorGrift) reported@_m00nrise @Pirat_Nation @playnewworld They could set it up to do dedicated servers though that are player run. They are just ******** and will never do that. New world would do GREAT as Community hosted content or even as a sub based service as long as it wasn't pay to win. Remove the entire dev team, swap to sub base system. and start rebuilding with a team that gives a ****.
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Mithraic_Path_of_Dharma (@MithraicDharma) reported@playnewworld Honestly you had a great game, could have kept it going if you adjusted the monetization model. Live service games always have me worried about bug companies just walking away.
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Jackred90☕ (@jackred90) reportedI am gutted, deeply sad and in a state of grief. It feels like after 1.7k hours like i've lost a friend. i met amazing people, forged friendships and had many laughter. I assume a live service game does not work anymore, Much like most MMOs. @playnewworld
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Tame Token (@tametoken) reported@playnewworld More players would complete the raid if you fixed Gems not working in armor.
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lolJayMo2 (@lolJayMo2) reported@LSXYZ9 @playnewworld I’d say the problem was that SO MANY people saw it during release. It was dull on release and nobody came back. I begged my friends but they absolutely refused.
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Roger Barreto (@rogerbarretto) reported@playnewworld Saddened. After many MMOs, this one really clicked and was very balanced. But 5k DAU won't cover the microtransactions model. Pity it can't sustain; I'd sub for stability. At least the COGS should suffice to keep the service online with some margin.