New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RespawnX (@XRespawn1) reported 2 minutes ago

  @playnewworld For us aussies Under Australian Consumer Law (ACL), digital games must be of acceptable quality, fit for purpose, and match their description/promises (e.g., ongoing live-service MMO).If a shutdown makes it unfit/unplayable contrary to what was promised, it's a potential major failure → entitling refund/replacement (overrides "no refund" policies).

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 6 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  Bongglemania | Ottertuber📿🦦 | VtuberEN (@Bongglemania) reported 8 minutes ago

  I think with the announcement of @playnewworld shutting down i'm in a place where im done sparing peoples feelings around it. New world had technical problems but in the end its community sentenced it to death. I played 1400 hours as a PvE

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 12 minutes ago

  @playnewworld Well this will fix the queue problems lol

• 
  Rayleightt (@rayleightt) reported 15 minutes ago

  @playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame

• 
  Motcoeur (@Motcoeuriz) reported 16 minutes ago

  @playnewworld Fix pvp balanced didnt work . Boltcaster ignore all resistance ..

• 
  Fellow Platypus (@Fellow_Platypus) reported 18 minutes ago

  @playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.

• 
  Denzel (@DenzelTwitch) reported 19 minutes ago

  @playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.

• 
  Rikku (@FindTheRikku) reported 20 minutes ago

  @4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp

• 
  🍥 (@TinkyToast) reported 21 minutes ago

  @playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue

• 
  Jas (@jasnightmare1) reported 22 minutes ago

  @playnewworld When will you solve the queue problem on all servers, including SA?

• 
  akito (@akitoshaoku) reported 24 minutes ago

  @towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous

• 
  Captain Killjoy (@earsinajar) reported 25 minutes ago

  @YaBoiWiilly @playnewworld We no lifed the game for weeks until it became clear they couldn't fix the unplayable lag in endgame. Never made sense to me that the World PvP was so good but then it's all decided in an INSTANCED zone that didn't work.

• 
  Jake W. (@BitClownCrypto) reported 25 minutes ago

  @playnewworld Avoid Amazon live service/MMO games at all cost.

• 
  David Fedor (@DavidFedor6) reported 26 minutes ago

  @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

• 
  Stephen Parker (@sparker888) reported 27 minutes ago

  @playnewworld My heartrune is broken 4eva 💔

• 
  SapTheseCasters (@SapTheseCasters) reported 31 minutes ago

  @playnewworld Take WoW for instance. The servers lag when there's a world boss in a zone, the customer support is literally chatgpt, the story was terrible or boring for years, so the endgame progression and collections are the only real reasons it's still going.

• 
  KronoSol (@solariseTV) reported 34 minutes ago

  @towelthetank @playnewworld The last update is good, but let's be honest. It was still too little too late. People were doubting the profitability of the game since forever. Tons of bugs and issues went unfixed since launch and still are. The game always had potential but they never did reach it.

• 
  AdyGreen (@AdiGreen01) reported 34 minutes ago

  @playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye

• 
  Michael (@Zargisan) reported 37 minutes ago

  @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

• 
  NO1 (@NO1Kn0wsss) reported 39 minutes ago

  @BagginsTV @ShultsyPlays @playnewworld bug issues isn't what he's referring to, its the lack of content for the past 2 years besides the last month of content, the game has had close to zero hits in terms of updates other than the revamped structures to zones.

• 
  BerserkFPS (@BerserkFPS) reported 40 minutes ago

  @NWGameStatus No fix for Jester not coming down after a reset/wipe. And you have to leave the raid and restart the instance, and you have to kill the beginning adds again. I'm not sure if you all know, but the fix you guys did was not working at all. Needs to be fixed! @playnewworld

• 
  Mithraic_Path_of_Dharma (@MithraicDharma) reported 42 minutes ago

  @playnewworld Honestly you had a great game, could have kept it going if you adjusted the monetization model. Live service games always have me worried about bug companies just walking away.

• 
  xstitchx (@xstiitchx) reported 45 minutes ago

  @playnewworld there’s a issue at brimstone fort. Frames drop soooo low , my ps5 sounds a Boeing 747 taking off. Slim chance but can it be looked at xD

• 
  Sean Berry (@S_Berry_82) reported 46 minutes ago

  @TweetsvanMaan @AscendanceLM @playnewworld I never blamed the devs, executives are absolutely the issue here.

• 
  Enomao (@Enomao86) reported 50 minutes ago

  @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 51 minutes ago

  @playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West

• 
  Noblekrister (@noble168no2) reported 53 minutes ago

  @NWGameStatus @playnewworld Fix the issue that’s causing me to crash every time I fast travel!!

• 
  M0l0k0 (@M0l0k0v3ll0c3t) reported 53 minutes ago

  @Vokun_ @zomeisterr @playnewworld Almost every major service game launched in a poor state and is now in the top 25 on Steam. Destiny, Warframe, Rainbow Six Siege, CSGO, Sea of Thieves, No Man's Sky, Path of Exile, the list goes on and on and on.

• 
  Diakou (@diakou) reported 60 minutes ago

  @STTP_WILSON @LSXYZ9 @playnewworld skill issue, the actual broken part was the netcode being client authoritative