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New World

New World down? Current status, problems and outages

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  • 100% Sign in (100%)

Live Outage Map

The most recent New World outage reports came from the following cities:

CityProblem TypeReport Time
‘Ewa Beach Sign in 1 month ago
Nîmes Sign in 5 months ago
Saintes Sign in 5 months ago
Porth Sign in 5 months ago
Aßlar Sign in 5 months ago
Annaberg-Buchholz Sign in 5 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • therealporgieTV
    porgie (@therealporgieTV) reported

    @playnewworld Question @playnewworld. I'm having a lot of hit registering issues when fighting mobs on uphill and downhill. Any fix for these on the live build?

  • Lessnah74
    Lessnah (@Lessnah74) reported

    @ProdigeV1 @dwight_lee1833 @playnewworld Servers got some crash at the closed beta.... Did you see any crash atm ? 🤔🙄

  • PawDiddySweezy
    Paw Diddy Sweezy (@PawDiddySweezy) reported

    As much as I want to play/stream @playnewworld I don't think I can with my current PC. Even when I'm not streaming it is heating my CPU up to 90 degrees on some cores. I cannot afford to ruin my PC over one game. Hopefully @amazongames will put this on a service like @amazonluna

  • Dullaron
    Mitchell or Dunard Garaus (@Dullaron) reported

    @playnewworld There is graphics issue on the fire staff skills. I couldn't see the graphics. Normal fire attacks graphics works.

  • REAL1APG
    sandman032 (@REAL1APG) reported

    @Peeeezy @playnewworld anything below 85 is good I been hearing this a lot from people but never had this issue... running a 2060 super

  • slapshot132
    Engage17 (@slapshot132) reported

    @YWSB46 @playnewworld Had the same issue, some sound effects completely lost.

  • JoyboyMiller
    JoyBoy Miller (@JoyboyMiller) reported

    @Maleficus24 @playnewworld I hope... game is more broken than closed beta..

  • MohBart
    Mohammad Barakat (@MohBart) reported

    @DefogoPlayOn @playnewworld You are right, i am having more bugs than before and they are really obvious, like the dodge stop working, audio glitches, poor performance, stucking in alot of terrain like stones, trees. also some issues happen because of open beta like monsters respawn times are really low.

  • ShirtyComb
    ShirtyComb (@ShirtyComb) reported

    @playnewworld Fix this stupid dodge bug it the most game breaking bug focus on that bc i swear if i get it again im not playing this ******* game more bugs in open beta then closed beta…shouldve just release the game… also your scaling change for pvp if ******* *** the orignal was better

  • DvalinDK
    Dvalin (@DvalinDK) reported

    @playnewworld Hey @playnewworld it would be nice if you also added on this list, when servers are meant for specific countries ... me and my guild took this list and planned to play on Romencia, untill we login and see its flagged for France people... would be good info to have prio.

  • ChrisCake04
    Christian (@ChrisCake04) reported

    @playnewworld @SgtHadz As if the spawntime is the biggest issue. To get this quest done after killing it 11 times was fun LOL!

  • LexyInvincible
    Lexy (@LexyInvincible) reported

    @SekaarPvP @Jjdosa1 @playnewworld Fix the stam bug :)

  • AodanTV
    Aodan (@AodanTV) reported

    @rortsfike @playnewworld You have some issues, should figure them out.

  • JoyboyMiller
    JoyBoy Miller (@JoyboyMiller) reported

    @Maleficus24 @playnewworld I hope. Game is mode broken than closed

  • Zachary36049130
    DgtlShark (@Zachary36049130) reported

    @playnewworld You need to seriously fix windowed mode. Idk why nobody does it correctly. It's supposed to be a resizeable window that can fit any screen but you have this gross doesn't fit my screen window. Also bugs out if you try to go back to full screen

  • Leonard71745865
    Leonardo Moreira (@Leonard71745865) reported

    @playnewworld Tamag server is lagging, ice gauntlet is bugging The itens skins and character movement. Pvp is Hard to do because of desync. And xp/drop hate is too high. In The same time, this game is Amazing. Hope it still releases 28th september

  • TravisChrono
    Travis Chrono aka THExRNGxGOD (@TravisChrono) reported

    @YWSB46 @playnewworld Alt tabbing in and out of game fixed that issue for me

  • FloridaNatic
    FloridaNatic (@FloridaNatic) reported

    @playnewworld Still enjoying the game but the big things I noticed are my frames are significantly worse compared to Closef Beta and their is an annoying sounds glitch when I get in fights with mobs and players.

  • rob_carebare
    Tiif (@rob_carebare) reported

    @playnewworld Please fix your survey thing upon exit, it says im not connected to the internet @playnewworld

  • Vistrix
    Vistrix (@Vistrix) reported

    @KrustyWaffle @skysenseivb @playnewworld Ah damn ok. Thought I'd just check as it worked almost straight away for me. They have been having server / queue issues so perhaps theres a backlog now? Id wait a couple more hours perhaps or you could create a Steam ticket about it. Good luck

  • JoyboyMiller
    JoyBoy Miller (@JoyboyMiller) reported

    @playnewworld @Dullaron Fix fps drops in town and gpu usage is never 99%/100% in town thats why fps are bad

  • _SpaceGal_
    SpaceGal (@_SpaceGal_) reported

    @playnewworld Still same issues

  • flappySFC
    Flappyzinhoˢᶠᶜ (@flappySFC) reported

    @playnewworld my fps is droping so hard, please fix this optmization ;-;

  • ace_nine11
    Wells (@ace_nine11) reported

    @playnewworld “Predator,prey” quest is broken. Nobody can collect majestic elk antlers.

  • HarikLt
    LT_Biscuit 🇦🇺 (@HarikLt) reported

    @Zerogh6 @playnewworld Yeah sound bug and lag is a bit meh . Was better last beta

  • Jjdosa1
    Jjdosa (@Jjdosa1) reported

    @LexyInvincible @SekaarPvP @playnewworld You could always follow in the way of eso and just not fix it these 2 will still play no worries 👍

  • GeciAri
    AriPapari (@GeciAri) reported

    @playnewworld At least emails rolled out. Not like my character who couldn't roll for several times yesterday 🤔 is that a known issue? Had that in closed beta also

  • RavenousTV
    RavenousTV (Ryan) (@RavenousTV) reported

    @playnewworld Is there an issue with people who hadn't uninstalled the closed beta? I see a lot about the beta just appearing in your library however this hasn't been the case. I cleared the download cache in steam. Restarted. Guess i'm not playing this time around.

  • rob_carebare
    Tiif (@rob_carebare) reported

    Beta is fun so far, but can you please fix your survey? Im getting an error message saying im not connected to the internet even tho i played your game for hours @playnewworld

  • RangersRul
    RangersRul (@RangersRul) reported from Winter Garden, Florida

    @playnewworld I went through these steps. No email or game showing up in my steam library. I also purchased the game. Please fix this. Its frustrating.