New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matheus “Cursed” Almeida (@TheusAlmeidaa) reported 1 minute ago

  @playnewworld Fix the servers! 5k people on SA servers, i just cant play at night.

• 
  Anemyre (@COGs_Anemyre) reported 1 minute ago

  @bswagz88 @playnewworld This game still had a healthy player base. The issue comes down to Amazon owning it. They have no idea what they're doing in the gaming space and they're soulless, only looking at cost/benefit. Now that tech is cutting fat, it was inevitable the floundering game division would be cut

• 
  YomamaCookGoodFood (@GoodYomama) reported 3 minutes ago

  @g0urra @npcsolananews @playnewworld Ive tried 3 times, only have 7 hours, i understand the 2 hour refund thing for steam but I had ever intention on playing the game more in till they announced the sudden halt in the game development and shutting the servers down in 2026

• 
  TexasBoyRob (@Robert_Ed1982) reported 5 minutes ago

  Hey @playnewworld I’m having a lag detected and time out issue with the game. I’m not having issues with anything else on my PC. I’ve restarted the router (I’m on Fiber). I’m hard wired. Verified game files. Game is on a current gen SSD. Updates done. Please help.

• 
  Ernest (@Ern3stVickers) reported 6 minutes ago

  @playnewworld Can u fix the unleashed event, Turkulon is still strutting around like we don't have a freezer full of him.

• 
  Unknown (@ImaBeAfk) reported 7 minutes ago

  @playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes

• 
  Rayleightt (@rayleightt) reported 9 minutes ago

  @playnewworld We spent real money on New World. Amazon released a major update just 1 month before shutting the game down. That’s not service ending that’s misleading players into spending more. This deserves refunds or compensation. #NewWorld #AmazonGame

• 
  Goo (@Goo_Gurt_) reported 11 minutes ago

  @GrumpyPawsTV @playnewworld If they release private servers, I'll fix the game.

• 
  Shabazz (@shonc502) reported 15 minutes ago

  @NWGameStatus @playnewworld Fix server queues plz. Thx

• 
  𝙎𝙄𝙀𝙂𝙀 (@MorriSiege) reported 15 minutes ago from Thornton, England

  @playnewworld I can handle the fact that there are queues on the server and I think it's great the game is popular again, but what I can't deal with is queuing from 6k+ (3+hrs) down to 1st position, only to be sent to the back of the queue!! Please fix this ****!!!!

• 
  Adam Mackenzie (@ForceUk) reported 16 minutes ago

  come on @playnewworld please can you sort the servers only 1 taking character creation in EU and it has a que of 2400 no creation in the others and still queues. Please fix this

• 
  Lemmonnnn (@Lemmonnnn13) reported 17 minutes ago

  @playnewworld Right after the release of nighthaven? I mean, what ******** are we to do with gold cursed coconuts? This is actually bullshit because I’ve put thousands of hours into this broken *** game and I’ve stayed by AGS’s side since release, only to be betrayed like, this. Wtf man

• 
  Charley Pangus (@CharleyPangusX) reported 20 minutes ago

  @NWGameStatus @playnewworld 2nd night trying to play and the queue times ruined it for me. Players don’t want to wait 3 hours or longer to play. You guys have to fix this. Why spend so much time and energy developing new DLC just to let something as basic as server capacity ruin your hard work?

• 
  TheMightyBaloon (@TheMightyBaloon) reported 21 minutes ago

  @LSXYZ9 @playnewworld also the issue with the game have lost visibility isn't because no hype but because it was ******* mismanaged and buggy as ****

• 
  LordoftheCritics (@LordoftheCritic) reported 30 minutes ago

  @playnewworld Anti consumer move. It should have left behind an offline mode. Time to sue all these live service companies

• 
  J (@Jesse__Kelley) reported 33 minutes ago

  @NWGameStatus @playnewworld Fix the ******* queue every time at 5 it’s goes past 1,000 & sit and wait for 45 min to get in to having your game crash when I fast travel & sit in queue again. Insane how you don’t realize it . Embarrassing!

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 36 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  David Fedor (@DavidFedor6) reported 43 minutes ago

  @playnewworld So basically they are shutting the servers down at the end of 2026 but still allowing people to make in game purchases of their "premium" currency. Unreal.

• 
  Sleve McDichael (@mbilyk_) reported 45 minutes ago

  @salvarespo @DidItMyWayYT @playnewworld It’s part of the service. If no one is playing it they can’t provide a server.

• 
  akito (@akitoshaoku) reported 47 minutes ago

  @towelthetank @lDkayyl @playnewworld The "problem" is that you and others are going ham on "This shouldn't have happened, the game doesn't deserve this" but then you do nothing to help it beyond the petition equivalent of "I'm rooting for you!" Very disingenuous

• 
  cogolloQuemado (@fideosConTuc0__) reported 47 minutes ago

  @playnewworld Will you release the base code and server configs so the community can host custom and private servers? It would be at least the best move for players who stuck around and kept buying in-game currency even when the game was empty and broken.

• 
  Rodrigo Aces (@AcesRodrigo) reported 53 minutes ago

  @playnewworld im here just to see the car crash

• 
  Jenn 🐙 🔜 TwitchCon SD🌴 (@jenntacles_) reported 54 minutes ago

  Devastated over this💔 From the player count & hype I really thought @playnewworld was back, my brain can't process this news My heart is broken for the NW team, they really did an amazing job on Nighthaven & didn't deserve this. Layoffs before the holidays are so diabolical

• 
  Rio (@mseba2004) reported 56 minutes ago

  @amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode

• 
  Enomao (@Enomao86) reported 56 minutes ago

  @NyceGamingYT @playnewworld We have to unsubscribe from any Amazon service we have contracted as a form of complaint. And in the reasons section, put closure "New World : Aeternum"

• 
  Sawtoothgrin (@Sawtoothgr1n) reported 57 minutes ago

  @playnewworld Well this will fix the queue problems lol

• 
  FringedWig46 (@FringedWig46) reported 58 minutes ago

  @playnewworld Ngl this hurt me more then the cs2 crash 😭

• 
  Michael (@Zargisan) reported 58 minutes ago

  @JeffBezos @playnewworld Then why are you shutting down such an amazing game? It has finally become what it was always meant to be. All of the issues have been fixed. The gameplay and combat are second to none. Then we get rug pulled. “Not financially feasible” is such a cop out.

• 
  Doom CMYK (@Doom_CMYK) reported 58 minutes ago

  @playnewworld A lot of promise but the bugs, lag and hacking messed this game up.

• 
  Denzel (@DenzelTwitch) reported 59 minutes ago

  @playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.