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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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The Little Fish Head
(@fishhead_gaming) reported
@playnewworld has the ice guantlet been changed? cant cast "Ice Storm" then change to life staff any more with it continuing. also as a healer i do not want my camera wooshing around whilst i pick a person to heal i need to focus on the opponents.. is this getting a fix?
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KINGof603
(@KINGof603) reported
@totem_irl @playnewworld We had our first war last night, I went 9 kills 23 deaths 141 assist and did 1.2m damage. Server lag was so unreal that people looked like they where standing still and bam you died without seeing anything.
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James Wash
(@Washy_J88) reported
@playnewworld @will90184963 Can you address the issue of people stuck on different regions who followed your advice and come up with a solution. Or at the very least respond and acknowledge the issue!!
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Draxido
(@AomoriWp) reported
@pabloelchelero @playnewworld the problem is not only about full servers but people are not gonna be able to change regions aswell
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JukezMcDuk
(@JukezMcDuk) reported
@playnewworld can you guys fix the guild message feature? When you try to type a message and hit the letter M or any other letter on the top of the UI it closes the guild message out.
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Schrumpelhut
(@Schrumpelhut23) reported
@Paradox_EP @playnewworld then tell your friends to join your server, problem solved. Holy **** ofc you cant join f full servers thats the point of the whole thing
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Joao Garcez
(@GuigarcezBR) reported
@playnewworld The queue errors and resets are getting out of hand. Please fix it guys. Waiting for hours just to get reset is extremely annoying.
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steve, the man with no name😑
(@Ezouvo) reported
@playnewworld They fixed the server issues yet?
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best-sniper
(@bestsniper20k) reported
@playnewworld is there currently any issue with the servers in eu ? Because it is so lagging never happened to me before. World Sanor
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BOGZ
(@Its_Bogz) reported
@playnewworld should release separate app’s for faction chats so I can stay tuned in while off the game. I know what you’re thinking, “BUT, SPIES!” You would simply use your same login info for whatever you purchased the game through to link your account! This would be ELITE! 😫
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.
(@13fzi) reported
@_evloseR @playnewworld @newworldforge how did you fix it
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Rukas :)
(@lukaraujo) reported
@playnewworld You realize that we have 21 servers with less than 1k players on SA, yet we're the region with the most locked servers worldwide? are you guys thinking about this at all? Everything you've been doing has been damage control and even your 1.0.1 hotfix didn't fix ****
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Spoony One
(@WhatsAPaladin) reported
@playnewworld Can you fix the fishing quest.. i am level 100 fishing but your game isn't ticking off that i have achieved this and i spent 24 hours fishing for this.
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James Wash
(@Washy_J88) reported
@playnewworld @spiketheimpaler Your managing to find the time to respond to people and yet ignoring all the players stick on different regions who followed your advice!! Can we have a solution or at the very least address the issue and respond to us!!
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Cat
(@PhDSimmer) reported
@playnewworld I waited 3hrs to get in, server error kicked me back to the queue .... another 3 hour wait. I just turned off the game. So annoyed.
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Chris Sanders
(@ChrisSa92526473) reported
@playnewworld you really need to work on your servers i play eso with 230 ping and it runs god dam smooth has hell.your game i play on 220ping and its lag and rubberbanding short out your god dam **** or make servers world wide
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Danny
(@TheRadioHipHop) reported
@playnewworld there are some huge problems with italian language traductions, like in the description it says 0.03 minutes while in english it cleary says 10/20/30 mins depend of the item, and even the gear augment that some food or potion gives is wrong! please fix it
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld Don’t join guys, you’ll put in a week worth of time into this game just for everything you did it get bugged and wiped away, they don’t fix bugs and don’t give a **** about player base. Stay away before you get sucked in and spit out like the rest of us.
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TheRealTotem
(@totem_irl) reported
@KINGof603 @playnewworld Dam lol server lag during war is crazy I feel you but dam I see you I see you
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Fivo Asia
(@fivoasia) reported
@JeffBezos @playnewworld Less than two weeks into the game and AGS proves their software engineers cannot even transfer a database object after instructing its customers to break 20+ year relationships while they "fix" things; and then telling the users they will not fix things. #NewWorldMMO
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KINGof603
(@KINGof603) reported
@totem_irl @playnewworld You’d think being Amazon and Amazon dedicated servers it could handle a invasion, and a war with a bunch of people using ice gauntlets to lag the server up. “Know issue” they’re working on it.
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HydraMuller
(@HydraMuller) reported
@DrLupo @CouRageJD @playnewworld Not to say it was not warranted but our purples decided it was a good idea to throw shade at green due to them packet flooding by grouping up on a point causing lag , enough for them to not get hit by attacks
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🥸
(@_Qui_xotic_) reported
It seems like @playnewworld isn’t addressing issues with the game fast enough at all
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Sedgythurgo
(@Sedgythurgo) reported
@playnewworld fix outpost rush queues I beg
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James Wash
(@Washy_J88) reported
@playnewworld @FreedomAlehandr @playnewworld why are you not responding to any of the players trapped on different regions as per your advice. Come up with a solution for the problem you created or at least acknowledge the issue.
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Solo Cumfart
(@CumfartSolo) reported
@playnewworld just curious how long it takes to get a ban request email back? ive been waiting 4 days for no email.. getting over this service
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Wallas Santana
(@wlsantanna) reported
@playnewworld The game is causing video loss after a while when playing with Vega graphics, tried w gtx 970 and had no problem, tested with Windows 10 20h2/Windows 11 final build
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Treej
(@Treej720) reported
@playnewworld It’s kind of hard to carve my destiny when I can’t even join a queue into a world. Fix your game.
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FlickmyFluck
(@flickymyfluck) reported
@playnewworld I'm afraid of buying your game because of the graphic card issues I keep hearing about??? 3080ti curious if its still happening?
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Christian Carter
(@SeeingDouuble) reported
@playnewworld Fix your mob spawns in Reekwater, kinda pathetic