New World status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

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Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leon Kennedy (@CutterNW) reported 6 minutes ago

  @StevenJSharif @amazongames @playnewworld I hope your game helps fill the void this left in me. Fingers crossed for a smooth release ill be waiting to login when it's ready.

• 
  Only one Question (@OnlyOneAnswer) reported 10 minutes ago

  @playnewworld Server Problems!!!

• 
  I Did It My Way (@DidItMyWayYT) reported 13 minutes ago

  @RenewedAurora @playnewworld It's not about the money, it's about sending a message. Either they give the community the ability to host their own servers or they give their money back, just accepting that companies can take **** off you whenever they run into financial trouble is insane.

• 
  Sykashii (@Sykashii) reported 17 minutes ago

  @playnewworld We need to fix heartrunes they are bugged and won’t drop nice job 🫡

• 
  Fellow Platypus (@Fellow_Platypus) reported 20 minutes ago

  @playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.

• 
  TacitSpider (@TacitSpider) reported 21 minutes ago

  @playnewworld Seems to be the new trend now with "online service only" games. Remember that all of the money you spend on these games has a 100% guarantee that when the game inevitably DOES SHUT DOWN... you not only lose your time but ALL of the money you invested in the game. 🤑

• 
  Rikku (@FindTheRikku) reported 21 minutes ago

  @4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp

• 
  Nyseetem (@nyseetem) reported 22 minutes ago

  @DarkPancakes @TheFizzyMind @playnewworld Have you tried putting your friend in a bag full or rice ? He seems broken :') Ahah

• 
  Verlis (@Verliswolf) reported 22 minutes ago

  @StevenJSharif @amazongames @playnewworld New World is my favorite MMO of all time. After the first major updates a lot of launch problems were fixed and it became the best MMO that kept getting better but wasn't given a second chance

• 
  Maor Dervis (@maordervis) reported 23 minutes ago

  @playnewworld Another live service bites the dust

• 
  big research (@bigresearch99) reported 24 minutes ago

  Amazon is going to pay a long term price for shutting down New World @playnewworld - Not just one game, its a long term broken promise. You take money as people build up their accounts, then abandon them. Forget @playtlgame - People will quit/avoid that too. Forget future games.

• 
  TheFITHOtaku (@TheFITHOtaku) reported 24 minutes ago

  @playnewworld and @amazongames, I believe I speak for every #NewWorld player when I say, ADD MORE SERVERS AND FIX THE QUEUES! US West is a constant 2k queue ALL DAY. Server Queues on US East are RIDICULOUS. Longest one I was in was 8k for US East Valhalla >_>;... @YaBoiWiilly BRO

• 
  Shute (@FemboyShuta) reported 26 minutes ago

  @DidItMyWayYT @playnewworld problem is no you didnt "buy the game" you bought a "license to play the game" and it would have said until services are taken down

• 
  Denzel (@DenzelTwitch) reported 29 minutes ago

  @playnewworld If you guys don't revamp this game and fix it you won't have anyone trusting Amazon games going forward every release you have had was a flop. No Mans Sky did the right thing. Learn from them or hire them to fix your games.

• 
  Dermi (@0603_luke) reported 31 minutes ago

  @Haoshoku @LSXYZ9 @playnewworld But release was *** in any way. 1 year after the release they started to fix everything and the game was awesome. But no Promo, Not even for the add-on

• 
  Noah🗝️ (@VexxPK) reported 33 minutes ago

  @rozilol @playnewworld Now is broken right now

• 
  Vanir Entertainment🎮📽️🎧🏒⚔️🛡️ (@Volsunga1985) reported 37 minutes ago

  @playnewworld I want a full refund.. how dare you steal out money and shut the servers down next year. This has to be illegal on so many levels.

• 
  19.7.4 (@19_07_04) reported 39 minutes ago

  @DeathMetalV @towelthetank @playnewworld That truth,but what makes ppl really feeling sad about the announcement in last 3season they really fixed things and they added alot of cool things for both pve&pvp but their issues were always the first impression they gave to ppl they never will manage get back the player base

• 
  NOPE (@NOPEMUR) reported 43 minutes ago

  @playnewworld Uncover 2+ hours in queue.... go fix it!

• 
  Motcoeur (@Motcoeuriz) reported 49 minutes ago

  @playnewworld @dev_katyk When fix boltcaster artifact ignore all résistance elemental ! And pvp balanced its didnt work too .

• 
  Jas (@jasnightmare1) reported 52 minutes ago

  @playnewworld When will you solve the queue problem on all servers, including SA?

• 
  ᛏᚱᛁᛋᛏᚨᚾ 💍 (@tcubd) reported 52 minutes ago

  @Sensiblelogic06 @S_Berry_82 @playnewworld Again. Player retention was not an issue for the game to operate, as Amazon was fine operating the game with an average of 8-10k for 3-4 years. It's not like they were expected to have 1 MILLION players for 5 years.

• 
  Hom Tuese (@TueseH) reported 55 minutes ago

  @andrewshark91 @playnewworld You obviously misunderstood the meaning of live service. It's a model to service money out of you while the game's alive (usually for the first 2 weeks)

• 
  cogolloQuemado (@fideosConTuc0__) reported 56 minutes ago

  @playnewworld Will you release the base code and server configs so the community can run custom/private servers? It’d be the best move for players who kept buying currency when the game was empty and broken. It’s in your hands; if you can’t maintain it, the community can.

• 
  💵Collect & Serve💵 (@_SleuthSlayer_) reported 58 minutes ago

  @playnewworld I enjoyed this game, but the issue was 1000 player servers at launch.

• 
  Tame Token (@tametoken) reported 1 hour ago

  @YaBoiWiilly @amazon @playnewworld 1. Gems don't work 2. Devs accidently left old perks on gear 3. Devs focused on Gay characters in main story quest 4. Economy and crafting butchered from update, mobs instant spawn and drop 4x 730 Gear 5. Catacombs glitched and can't finish run sometimes Game is broken.

• 
  Kqbleb (@kqbleb) reported 1 hour ago

  @blessedpleasant @playnewworld amazon aint doing live service mmos again. The mmo genre is a money pit unless you monetize like koreans

• 
  Mike (@MoneySnXpes) reported 1 hour ago

  @playnewworld Fix ur first encounter plz. I shouldn’t have to restart the raid every single time bc it bugs out

• 
  Tannamarie Rousseau (@TannamarieR) reported 1 hour ago

  @playnewworld Amazon realized you have to maintain a live service game and went "**** that".

• 
  Osiris.BCN (@OsirisBCN) reported 1 hour ago

  @playnewworld I still remember when they wanted to sell the game and promised ten years of service...