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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Celji
(@Celjii) reported
@SlothsHere @playnewworld I appreciate it. Out of me and my friends I'm the only one thats currently had an issue.. I thought maybe it was just my laptop but then my friend told me alot of people had the same issue. Its a very annoying thing.. got me killed multiple times
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Jeff
(@jdel_9) reported
@fatgaydisabled @Lyrcmck @playnewworld Yeah it sucks, but if you are away for half hour or longer, you are taking up space. Further exacerbating the queue problems.
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TurnThePage
(@JesseFelstead) reported
@playnewworld Unable to login to City of Brass server, whats going on over there??
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brentcopeland
(@brentcopeland) reported
@playnewworld How about an estimate on downtime, and a warning next time. 2hrs in queue to get dropped for maintenance in prime time is frustrating. These are issues figured out a long time ago. Send the EverQuest devs a message, they could really help you with the basics.
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Beanman
(@Beanman2k16) reported
@playnewworld I didn’t see any fix on the armine excavation bug where all the enemies are desynced by like 4-5 secs makes the dungeon barely even possible to beat with the last boss hitting you by charging at you before you even see it move.
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*fusion.*
(@FusionRL_) reported
@PapaPulse @playnewworld @playnewworld ps fix this
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SABER
(@ItsSABER_) reported
@PapaPulse @playnewworld Have not heard of this being a problem… so I would not say half of servers that would be hundreds of servers and half a million players maybe a server or two and they will likely nsturallly fix with this patch your server probably needed a restart
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Celji
(@Celjii) reported
@SlothsHere @playnewworld I'm going to do some tests tomorrow (it's 3am for me rn and I'm not at my laptop) lol. I basically freeze for a few minutes, then when the lag detected dissapears my character glitches back and forth, then boom dead because enemies were attacking me..
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MyReality
(@MyReali72239926) reported
@playnewworld The fishing quest is bugged fix it. I can't even abandon it cus the only option is "Reset" which doesn't fix anything
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Thrill_I_Am
(@Thrill_l_Am) reported
@playnewworld Whys is Cantahar east the only server down? and whats the ETA??
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Fat Gay Disabled Leftist
(@fatgaydisabled) reported
@jdel_9 @Lyrcmck @playnewworld This is a server issue, a design flaw, and everyone going AFK and trying not to be booted is just another paying customer trying to ensure that they can play the game when they have the time. They have the right to want to play the game they paid for.
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Mig
(@DanBackslideEsq) reported
@PapaPulse @Fulosophyy @playnewworld On Valhalla, not having the issue myself either, but it's insane that such a gamebreaking issue isn't even being talked about by AGS. Plenty of posts on the official forums with only one response by CS saying they will elevate it, 2 days ago with no follow up.
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TurnThePage
(@JesseFelstead) reported
@Mikes_gaming90 @playnewworld any update on this? Im having the same issue here
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****
(@realysmartguy) reported
@playnewworld I get mad random lag spikes and it hurts.
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Fat Gay Disabled Leftist
(@fatgaydisabled) reported
@Sulsalogan @Lyrcmck @playnewworld Again. Your attitude stems from a mindset of "other customers problems are not my problems". I was on the two most populated servers by pure coincidence. I started day one, when there was no way of knowing. Not caring about other people doesn't make you more right.
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fiercekittenz
(@fiercekittenz) reported
@playnewworld “Fixed an issue causing the barrel to not appear in “Pirate Stance” emote” NOOOOOOOOOOOO
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Joe🦥
(@SlothsHere) reported
@Celjii @playnewworld Yeah I understand your frustration. I assume yours is just a recurring lag issue then as apposed to how I am where I'm 100% bugged like a gargoyle. - As annoying as it is to even type this, VPN's have pretty much solved 80% of those lag issues we found if you wanted to test one?
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SacrificedYou
(@SacrificedYou) reported
@playnewworld Ppl afk are not your problem
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Doobie Toob
(@DoobieToob) reported
@playnewworld “Fixed an issue where the abandoning event notification could sometimes persist after the player abandoned the event.” 🤞
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Larsen
(@Larsenontwitch) reported
@playnewworld Any news on tier 5 azoth staff not working in Shattered Mountain?
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lscamaro02
(@nick60073501) reported
@playnewworld fix graphics card bricking??
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Ziphy
(@Ziphlol) reported
@playnewworld Any ETA on the fix on token cap not increasing with faction quest upgrades? Currently lvl 60 with a 25k cap on tokens and cannot get the weapons or the chest piece
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Andrew Nolan
(@PapaPulse) reported
@DanBackslideEsq @Fulosophyy @playnewworld Me personally, I am not having this issue on my server. I have just seen that it is a huge issue on most of the other servers and it seems like it should have been addressed last week
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Mig
(@DanBackslideEsq) reported
@Fulosophyy @PapaPulse @playnewworld Yes, you craft another orb and the dungeon eats it again. Just because you and I aren't having the issue doesn't mean it's not real dude.
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Dylan Andrews
(@Dyyrin) reported
@playnewworld Damn this patch doesn't fix any huge **** with the UI.
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ItsAdam
(@itsadamuk) reported
@SacrificedYou @playnewworld Funnily enough the solution to their problem is more "new worlds" xD
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Matt Hull
(@Jayhawk865) reported
@playnewworld your game is bugged. Fix it. Amrine Excavation is ******
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Joe🦥
(@SlothsHere) reported
@DeBierSjouwer @playnewworld Doesn't work for those in permanent bugs, sadly. - Does sometimes work for those JUST dealing with lag detected issues, for sure though!
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Sheep 🐑
(@theSheepsAsleep) reported
@playnewworld could you please fix your voice chat 😭 I wanna hear people
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SWE_Motorizer
(@SWE_Motorizer) reported
@KJaggerX @playnewworld The troubleshooting says turn of vpn. A friend had the same issue as me. Lag detected. He started his vpn. And never had the issue since. I bought a month from nordvpn to try. Only played an hour before work but it was during prime time and no lag detected. Gonna test more today