New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/16/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • tomas75a Tomas (@tomas75a) reported

    @playnewworld You guys need to fix the chat. All the time messages lag after several minutes to 30 mins. Or until you send a few other messages. You wont even see your own message until you type 2-3 more. Fix this fast plz it's annoying as hell!!!

  • Dilllllion Dill (@Dilllllion) reported

    @Gothalion @playnewworld fix this ****. Make the game unplayable

  • ElusivePapa Castiel Mellon (@ElusivePapa) reported

    @playnewworld Hello when will we begin to have access again on transferring characters this is a major issue going on with no news.

  • Petter95swe Petter Hansson (@Petter95swe) reported

    @playnewworld Please for the love of god fix the damn fast travel system. IT CANT cost that much azoth to travel.. if not fast travel then fix mounts or something. running around like we are now is unbearable.. JUST DO SOMETHING!

  • JudioDeNaranja Samuel Walczak (@JudioDeNaranja) reported

    @Miasmax1 @nwdb_info @playnewworld Sure, but with that attitude this wouldnt even be an issue.

  • likalarolatato Likalarolatato (@likalarolatato) reported

    @playnewworld Brooooooooo fix outpost rush

  • niklas_sten Niklas (@niklas_sten) reported from Jönköpings Sofia, Jönköpings län

    @gopewpewpew @playnewworld Problem is most players are age 20 and below. That generation assumes everything will be done for them. Talking responsibility aint an option.

  • AdamJRabil1 Adam J Rabil (@AdamJRabil1) reported

    @playnewworld please fix server lag wars or disable wars. (Macaria)

  • Pradyut393 Pradyut (@Pradyut393) reported

    @playnewworld Hello. When are we going to fix the the lag exploit with warhammer that attackers are using in war, and pvp in general? Thanks. @amazongames @AmazonHelp

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld, time to put this game into AFK mode. Fix the gold issue and I'll return. If you play the, "Purchase gold with tokens," game, I'm not returning back. I'm not sure where your math came from, but you need to return back to school.

  • Bob87ni Bob (@Bob87ni) reported

    @CouRageJD @sonii @playnewworld So you want to punish the players that don't get picked to be in the "MAX" amount that can run them at the same time? I understand it needs some sort of fix or changes to balance. But that isn't the solution.

  • Valkyreion Valkyreion (@Valkyreion) reported

    @playnewworld You guys seriously need to look into what's causing the huge lag spiked when you level up fishing. Game just froze because of it and then got a error message saying Suspicious activity detected.

  • KathleenBars Katybars (@KathleenBars) reported

    @playnewworld When are you guys gonna fix the bug that auto bans players that haven't even been able to log in yet, I have friend who bought the game over a year ago and yet can no longer play cos of your crappy anti-cheat system and your reps are unable to help them!

  • isJeffu isJeffu (@isJeffu) reported

    @playnewworld In restless shore and get Lag detected and then the character_persist_error even though I never switched servers. Went back into queue for 2 hours. In for 30s and the same error occurs. Back into the queues. Please Help.

  • chasedinblack8 ❤️🧡💛ChasedInBlack 🔞💚💙💜 (@chasedinblack8) reported

    @playnewworld so my server has seen a massive spike in max lvl greens on our server after the transfer, and they’ve now been using aoe lag exploits to win wars. We gonna fix this or not? If the wars are won without exploits, that’s fine but they’re currently cheating to win.

  • _KMart20 Reynolds (@_KMart20) reported

    Ayo @playnewworld. Pleaseee fix the server problems in wars. It looks like a dang slide show when there's big battles on a point. Its got people pointing fingers and mass reporting players for "exploits" when a company can't win. I love this game, pleaseeee fix the pvp issues.

  • krw1r krwlr (@krw1r) reported

    @playnewworld fix your servers

  • Pradyut393 Pradyut (@Pradyut393) reported

    @playnewworld @GilbyRanger Fix the godam war exploit.

  • CarlosSsilva87 Carlos Silva (@CarlosSsilva87) reported

    @nwdb_info @playnewworld Fix the game and ban exploiters

  • Manny_Roman22 Manny Roman (@Manny_Roman22) reported

    @playnewworld is there a known bug with declaring war? Just lead my company to do PvP quests for 4 hours so that we could declare war and we’re unable to because the game said we didn’t add enough influence. This is the second time I’ve had this issue…

  • Triple_Gz1 Triple_G (@Triple_Gz1) reported

    @playnewworld Fix list for me.. PVP lag, Outpost Rush switch on, War Cooldowns, inspect players, War UI, invasion reward scaling, ANY damage scaling bugs, Myrkard rewards back on. The foundation is there need fixes and a roadmap ASAP.

  • serrinest Serrinest (@serrinest) reported

    @BarbacKTV @playnewworld Favorite NPC I hope they never fix her

  • colladx Pedro Collado (@colladx) reported

    @playnewworld can you fix the warhammer quest?

  • leleonad Leo (@leleonad) reported

    @spectatorindex Fix your economy @playnewworld

  • Ch333kyST Ch333ky (@Ch333kyST) reported

    @playnewworld I beg you fix your ****. The amount of broken **** is unreal. 65 large portals drop no loot, malevolence is still broken, people are abusing immunity exploits in wars and getting free territory , people duping gold and a lot more. Didn’t you delay to prevent this ****

  • MagzReloaded Magz (@MagzReloaded) reported

    Dear @playnewworld PLEASE fix amber gem scaling. Not being able to use an off hand in end game is miserable.

  • KathleenBars Katybars (@KathleenBars) reported

    @playnewworld When are you guys gonna fix the bug that auto bans players that haven't even been able to log in yet, I have friend who bought the game over a year ago and yet can no longer play cos of your chappy anti-cheat system and your reps are unable to help them!

  • SOLIDFPS TSM SOLIDFPS (@SOLIDFPS) reported

    @SchviftyFive @playnewworld Tried this, it fixed the issue for about 30 seconds and then it broke again 😭

  • John26119933 John (@John26119933) reported

    @playnewworld you need to fix the Depths Dungeon story mode quest. I’ve done it 3 times. I died on the last boss and because I died I don’t get credit? I wasted 30-45 min per run and complete the dungeon but because I died I can’t complete the quest?

  • Mamagrainn Ed (@Mamagrainn) reported

    @playnewworld Please bring this back and fix the malevolence boss