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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Kågström
(@Allzio) reported
@playnewworld Hey! Love the game so far and it has been a blast, but srsly people are not logging off, I see people auto running and all shennanigans to stay online, Making the que to enter the server horrible. Is there a way u guys will try work around that issue?
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Leon
(@Drorith) reported
@towelthetank @playnewworld Sadly it’s the luck of the charm if ai can even get in. Constant errors and other issues occurring making me unable to play the game. (Done a fresh install, verified games file integrity and checked firewall) not much else I can do but wait. (Reported issue on forum)
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SAVAG3-GAM1NG
(@Savag3Gam1ng) reported
@Xastin3 @SyrothTV @playnewworld How about you just play the game not not worry about others. If someone goes AFK to feed their kid or grab a bite to eat they shouldn’t be reported. If you have an issue with the ques go to a low population server.
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Fiorenzo Russo
(@Fioffi23) reported
@playnewworld Yeah after 2000 people queue so i can play 10 min lmao Fix yours servers now
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MeanGamer
(@the_MeanGamer) reported
@playnewworld Would of if the game didn't disconnect me and put me in a 2k queue that will take like 8 hours. why isn't there a system in place to hold the spot for a player when the server just kicks them out randomly it has happened too often
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🇺🇸ThumperBoyAD🇺🇸
(@ThumperBoyAD) reported
@playnewworld I’ve been considering it but until you figure out what is killing 30 series cards and fix it, I’m not buying it!
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Jason W
(@Bigxpz) reported
@FloodyGaming @playnewworld Dude don't be that kind of gamer lol too many kids shouting fix it like it's simple. Do what I did join a new server and then can use transfers next week to all get on same server with friends.
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Deseptus
(@Deseptus) reported
@ThumperBoyAD @playnewworld Yeah it is a really odd situation overall I hope it gets resolved fast though if it is the dev's fault overall they need to Address this issue same with the Graphics Card manufacturer as well because both could be at fault here in general
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Kenneth
(@Kenneth56398868) reported
@bixsato @playnewworld @elimeretv You know that was a 3090 problem, and the cards hade a design fault. Not 3080.😳😳💀👍
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tomibot
(@tomibot) reported
@playnewworld @elimeretv What's the problem? It's low max popul. per server, right? Or that there are more than 1 server, right? Avoiding getting kicked is adaptive, right? So kicking ppl is wrong, right? So you are increasing the max pop per server, right? When is expected go live date? Please share.
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Snurgy
(@lars_snurgy) reported
@playnewworld cant :( got kicked out. can you do sth , so when you crash cause of the open world events, that you can reconnect faster again and dont have to que up again? would be great if you could do that.
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GABRIEL CORTINA
(@ladybeemiami) reported
@JeffBezos @playnewworld Esto es lo tuyo,this is your priority: money , money and money , Houston we have a problem Jeffy is lost in the money space! Brother why’s you don’t help poor people, with all the money you have? You never will spend those money!
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Dylan wilkinson
(@xXHELIUM) reported
@playnewworld 3 times now everyone getting lag detected on Zara. Pls fix!!
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Øyvind Hagen
(@Hagenpowah) reported
@Syndicate @playnewworld You ain't making that war. Probably why everybody login in.
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FumingBumblebee
(@BumblebeeFuming) reported
I'll be honest. I'm addicted to @playnewworld Two biggest things to fix imo: 1) Movement is beyond clunky, maybe it's the attempt at making the armor choices and dodge system apart of core game play for PvE and PvP, but damn does it feel so slow. 2) Faction Imbalance.
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Nidhogg
(@realnidhogg) reported
@playnewworld Dude, fix the queue and I will...
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Darkregen
(@Darkregen1) reported
@playnewworld yo can u fix ur game people with 3000 series gpus cant play the game properly because we keep freezing randomly and sometimes because of that we crash and have to relog and sit in queue
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nicolasete
(@VadilloNicolas) reported
@playnewworld The problem are the macro afk players, they make a macro and stay walking to a wall and they dont disconnect
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DoctorMyst3rio
(@DMyst3rio) reported
@playnewworld My Girlfriend has the Problem that New World Crash becouse of MSI Software. Fix this ****. It can't be that she wait 5 hrs to play the game for what wr have pay and then ur ******* Bad anti cheat engine say that the rgb Programm is a cheat Software.
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Eldarioth
(@eldarioth) reported
@playnewworld 2 1/2 hours in Queue only for game to crash after 4 mins. Load game up again and am 650 in Q again. Come on.. pretty please?
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Zonę
(@Zone_OTP) reported
@flexinja @jackanoryy7 @playnewworld do you have 2 gpus? you can try manually assign the correct one , depending on what the gpu is used for it might not crash , it might be crashing because you might have your cpu overclocked aswell , also is it a blue screen of death or does it just go black
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Darkregen
(@Darkregen1) reported
@playnewworld yo can u fix ur game people with 3000 series gpus cant play the game properly because we keep freezing randomly and sometimes because of that we crash and have to relog and sit in queue. This happened ever since u guys had the maintenance for the AU servers.
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Darkregen
(@Darkregen1) reported
@playnewworld ever since u guys had a maintenance for the AU servers this problem started to occur. Before that I never had any issues with the game freezing. Wtf did u guys do to the servers to **** up this badly
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Oxi
(@Oxi67528908) reported
@playnewworld Thats pretty dumb some servers have disabled new people from making players, I cant play with my friends that just started the game, can you fix asap
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[BlaZe] BlamsGams
(@BlaZeGAMING1337) reported
@playnewworld we dont want fix for wall runners since nobody wants to sit in que its awfull to spend hours in que
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Brk
(@Notime6723) reported
@playnewworld Heyyy New world you are aware of queue stack problem why dont you try to fix it ? is it too hard to fix? i cant even wait for queue
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Lupus8841
(@Lupus8841) reported
@playnewworld Please raise the capacity of the servers and don't add new servers. We have lots of empty servers after the hype ceases. That is a real problem and YOU know about this since the betas!!
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tyler kirby
(@tylerzz9269) reported
@playnewworld fix swimming, add mounts and take away the recall in timer or make it lower 1 hour is ridiculous
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Lupus8841
(@Lupus8841) reported
@playnewworld Pleasy raise the Capacity of the servers and don't add new servers. Other way we have lots of empty servers after the hype ceases. That a real problem and YOU know aboth this soince the betas!!
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Ants Gaming Suite
(@AGaming_Suite) reported
@playnewworld AU server lag detected issues. Hopefully, this get sorted out soon