New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/20/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • PrincessThammyC Bebezinha4ever 😍 (@PrincessThammyC) reported

    @SuppressF1re @playnewworld What's unfair? This was not just a New World problem. It affected many large companies even Disney World. I think you'll be fine

  • kelticfury Kelticfury (@kelticfury) reported

    @FeliciaHarty @Wizardhood2003 @playnewworld You know that this is the New World official twitter right? I am pretty sure if he had a problem with AWS elsewhere he would have posted there.

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @BlueHeelerKY @scottneys @playnewworld Ya and amazon fixed the problem almost 8 ******* hours ago so it is on these ******* idiots

  • RantAbulus Rantabulus (@RantAbulus) reported

    How to fix ur pvp; put cc immunity, getting chain cc'd in wars for 10-20secs is moronic. @playnewworld stop buffing Great Axe garbage meta, remove the auto move and auto target, its so lame.

  • RedWoodard Red Shanx (@RedWoodard) reported

    @playnewworld When it’s safe to do so. What’s that mean though. Safe from technical issues in game or is Amazon on the receiving end of some malicious behaviors?

  • xXSwanyXx swan (@xXSwanyXx) reported

    @playnewworld Hmm mines still not working

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @scottneys @playnewworld It's not a game issue but part of a bigger issue that's has been effecting a lot of different

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Smh Amazon fixed their server issue like ******* 10 hours ago, you can no longer use it as a crutch for your ****** *** team never doing their damn job!!!

  • BlueHeelerKY Twitch.tv/HeelerFromKY (@BlueHeelerKY) reported

    @scottneys @playnewworld This isn't the game devs fault, this is an AWS issue

  • helios_advisors Helios Capital Advisors (@helios_advisors) reported

    @playnewworld And furthermore you ddin't even announce the maintenence issue and I lost not one but two dynasty tokens over that crap and was on last boss. not cool

  • tmoneyy86 Trevor (@tmoneyy86) reported

    @playnewworld @primegaming Maybe focus less on skins and more on fixing your broken game with no content.

  • tomxander t0m.exe (@tomxander) reported

    @playnewworld @primegaming Dead game and they are trying to sell Prime gaming. Glad this **** isn't even available in our country xD Fix your game!!!

  • RedWoodard Red Shanx (@RedWoodard) reported

    @FlammingItalian @playnewworld Oh okay, it’s a hardware issue, data corruption, or cutting it off to separate it from malware is the question I’m really asking. “When it’s safe to do so” can fall under one of the three though really, but with the Twitch hack, along side many other large hacks in rcnt years

  • KyleJamesOlson Kyle Olson (@KyleJamesOlson) reported

    @JBruner51 @playnewworld the problem is, you see, once you hit level 60 the grind just begins.... you have been warned haha XD

  • J__Ducks J_Ducks (@J__Ducks) reported

    @playnewworld OPR broken noice

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @BlueHeelerKY @scottneys @playnewworld Amazon issue… Amazon game…

  • paladindrial26 Chad (@paladindrial26) reported

    @playnewworld Are the east coast servers still having trouble ?

  • bmaines757 Will Maines (@bmaines757) reported

    @R41D3NZ @playnewworld yeah i understand that. they do work for amazon tho correct and it is an amazon issue so they would have information on this. use your brain please

  • Projund Projund (@Projund) reported

    @Nate50723854 @Ayo_ItzRed @playnewworld Amazon Web Services (AWS), which is used by thousands of services and websites, was brought down around 11am EST on the East coast. It affected my job a bit too. Some services are still down and I'm sure they'll be up and down tomorrow as well while they fix the issue.

  • rico7130 rico💫 (@rico7130) reported

    @playnewworld ******* hell you ain’t fix ****

  • Tdohh_ Tate (@Tdohh_) reported

    @playnewworld Did y’all fix the lag yet

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @bmaines757 @R41D3NZ @playnewworld Use your brain. It's impossible to give a ETA on such a complex problem. If they knew exactly how long it would take also means they know exactly what caused it & wouldn't have let it happen because they would have prevented it.

  • Iempleyerofgud Devin (@Iempleyerofgud) reported

    @playnewworld Fix your game please

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @R41D3NZ @nomoka123 @playnewworld The bigger problem was fixed by noon, that extra 10 hours of down time was alllll new world

  • BOLOYOO1 Bolek Jura (@BOLOYOO1) reported

    @otiobiro @playnewworld @primegaming Game holds 100k daily players so it's good, but the problem is they are too slow with server merges. I stop playing the game, cause on my server were 50 active players, which is ridiculous. I dont think I will come back any time soon tho.

  • ReeceDevon2 Reece Devon (@ReeceDevon2) reported

    @playnewworld How about fix the crafting stations all over, I keep getting kicked out of menu when trying to craft. That's no1, no2 is why are pronouns on the game it's just he/him. She/her. They/them. How about one that says N/A as I don't use these pronouns so let's get that sorted out.

  • Tide_Fan_1 It's Woody ☮ (@Tide_Fan_1) reported

    @playnewworld You need more than an outage to fix this game

  • BokaiserSmite ♀RIP. Bokaiser♀ (@BokaiserSmite) reported

    @CarlosBeguigne @playnewworld Don't worry, if its US servers they will fix it in a moment.

  • Jersey9986 JOE 🦅 (@Jersey9986) reported

    @playnewworld People are so braindead. Its not a developer issue and has nothing to do with the game.

  • JLUCAS215 ixbaconstripsix (@JLUCAS215) reported

    @xxkane009xx @kl3zzy @playnewworld THIS IS AN ISSUES. THEY LOCKED THEM ON PURPOSE