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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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GNÄNN
(@ntcyaLIVE) reported
@primegaming @playnewworld the sword didn't just appear the emote, but another person with this problem ?
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Vex
(@VexxxGaming) reported
I don't care if any else agrees, the fact that a company can win a territory through a lag fest and jack the property tax up 20% is ******* nonsense. @playnewworld
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ɢʀɪɴᴢ Got Priors ;(
(@grinsterrr) reported
from
Tiverton, Rhode Island
I don’t usually quit games I like but when I do it’s because the devs don’t know how to fix a thing. So I shall go somewhere else nice knowing ya @playnewworld
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salman
(@salman_saad) reported
@playnewworld am i the only who has the crashing issue i have the gtx 1080 with i7 7820HK and a 32 GB ram, i had no prob with the beta but after lunch the game crushes every time.........help
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Marcel Müller
(@iLLbiLL111) reported
@playnewworld What about outpost rush? What about azoth stuff fix? Why do you take down servers for 11 h to fix a few irrelevant bugs? We don't want to stroke that dog, no one cares about this.
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R1dd1er
(@R1dd1er1) reported
@playnewworld You removed coins from fishing chests and don’t tell anyone. Way to punish legit players because of bots. Great fix smh
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Darth Vader
(@Gamer_Vader1) reported
@ASUS_ROGUK @playnewworld Did they fix the gpu issues
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UnrealYuki
(@ZFYuki) reported
hey @playnewworld For the love of christ please fix the MotherWell quest, allowing other people to enter, it's going to get to the point where no-one will be able to complete the main story line!!!
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LordShadow27 ⚔New World & Tales of Arise⚔
(@LordShadow27) reported
I have had more game crash issues since the latest patch than I had prior and in the last beta combined. Please help. @playnewworld
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EmptyLuckBox
(@EmptyLuckBox) reported
Imagine being kicked from a game you have spent 300 hours in, spent money in the store, for being in the in the game store to long selling things . imagine .. @playnewworld please fix abandoning event and constant azoth warning, it's so very annoying farming gettng this message
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David Winder
(@StealthyAssassn) reported
@VikingDanTV @playnewworld I think some of my company have been having issues with it tonight aswell
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VTr4mst
(@vtr4mst) reported
@RaimaForAll @playnewworld downtime today for fix bugs? in same hour like other days 👀
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ɢʀɪɴᴢ Got Priors ;(
(@grinsterrr) reported
from
Tiverton, Rhode Island
@playnewworld **** your game it’s garbage fix the quest lines and people getting 0 credit for ****.
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Ramms23
(@anaijor) reported
@Dynomegacom @playnewworld @AMZNGameStudios oh wow. that sucks! Literarily the only point of fishing was for those treasure chest rewards. Please fix this
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Dan | VikingDan
(@VikingDanTV) reported
anyone having an issue with #NewWorld voice comms not working? Discord and Skype audio is fine, just game audio isnt. Any fix? @playnewworld
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B
(@Twatch678) reported
@playnewworld literally cant play the game, ive tried every ghetto fix, I have 1080Ti i7 CPU etc, playing on lowest graphics and game still crashes on every load
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Tony
(@TonySVT_) reported
@FlyingDropBear @NeebsOfficial @playnewworld You're only talking about 10 people... That's not really a good sample size to judge on. When clearly the manufacturers have said there were some faults in the cards AND its been proven the games coding is the issue. But you go ahead and keep playing man. I hope yours is safe.
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R&M Comics
(@RM_Comics) reported
@SilvaMandy1 @crownchannel @playnewworld Depends, it's happening to high wattage Nvidia cards (so mostly the RTX 20 series and up) & even then it doesn't always happen. Im glad you're 300 hours in with no issues, I was 24 hours in with no issues when I uninstalled. It's not that the game is bad just can't risk it
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Marco Stockmann
(@Blinzler) reported
@playnewworld nothing changed on my end, i was perfectly able to play the game before. i've timed the freezes and it appears i get one every 4 minutes, completely freezing the game for up to a minute before returning to normal or greeting me with the linked error message.
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That Witch Akara 💫
(@EmpressAkara) reported
@playnewworld What is going on with the Onogoro server on US east? Cosntant lag, getting kicked out of game. Took a long time for it to render the world when logging back in.
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Lightor
(@The_Lightor) reported
@MustangScottyGG @owenbrent8 @playnewworld Nah man, you're right, a company lied and wasted customers time isn't the problem, it's people not making enough time to claw back progress they lost due to being lied to. How anti consumer can you be lol
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K Tran
(@AyySpAsi) reported
@playnewworld Yo, why did I not get any reward for participating in a war? Please give me my rewards and fix that bug :(
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Mc_Leafy
(@leafy_mc) reported
@playnewworld are you gonna fix lag in wars so that people can't exploit and win points? people legit spamming hammers and ice gauntlets to win wars
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Ruess
(@Rhuess) reported
@playnewworld please fix Gravity Well. I'm sick of only seeing Greataxes and Hatchets to counter the other Greataxes..
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David Winder
(@StealthyAssassn) reported
@VikingDanTV @playnewworld Nah. I did find that I had to restart the game once for it to recognise the mic etc properly. But this seems a total different issue to that and yeah just confirmed with some of our guys they have been having issues too
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Kaiser Aldrich
(@KaiserAldrich) reported
Fed up with the fact that an attacker can just insta win a war in @playnewworld if they all coordinate ice gauntlet domes on a single point and lag the game out. Something needs to be done
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Tyler
(@Pweach) reported
@TheWarBoard I think this is something that @playnewworld needs to add themselves & just eliminate the entire “potential issue” of a third party software being used for such an amazing QOL upgrade.
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Suepruh
(@Suepruh) reported
@playnewworld any updates on the window issue when you alt enter?
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data is the new oil
(@Sauc_e) reported
@playnewworld guys....your FIRST and ONLY priority right now should be fixing lag and de-syncing in wars. It was fixed in the open beta. What happened between then and now which makes playing wars on the points completely unfeasible?
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dennis gonsior
(@xXJustaGuyXx1) reported
@playnewworld i hate ur *** hole ur support is so ******* annoyin i do nothing and get every second day banned fix ur ******* sulpport