New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/25/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DerKrioullo KriouLLo (@DerKrioullo) reported

    @playnewworld WHERE IS THE FOURTH CHEST FROM THE "INFERNAL ARMAMENTS" QUEST? CAN U FIX IT?

  • BezitX Bezit (@BezitX) reported

    @BaskinMas @playnewworld Who said I hated the game? I always think this argument is so stupid on video game forums/posts. YOU MUST HATE THE GAME SO MUCH IF YOU WANT TO FIX THE BUGS AND IMPROVE IT! dumb.

  • AnabolicGaming anabolic_gaming (@AnabolicGaming) reported

    @playnewworld You guys wanna fix the group finder issue already - literally cannot create or join any group coz my group I created in the lobby is bug and stuck there & has been 10 hours

  • AndroidSophia Sophia, the Absolute Blade! (@AndroidSophia) reported

    I don't support a business model like this. If I can't play with my friends because we're on different servers, then that's @playnewworld's fault. Not my problem. I aint giving you a goddamn penny for it. Every other good MMO has solved this issue already.

  • JacksonB017 Mr. Worldwide (@JacksonB017) reported

    @playnewworld Grav well bug fix?

  • mrmutcoin_ John Lajoie (@mrmutcoin_) reported

    @BezitX @playnewworld shut up you broken record game is in such a great place right now, just transfer or quit the game if you hate it

  • AceMcClutch Ace (@AceMcClutch) reported

    An idea to fix the Camp upgrade bugs in @playnewworld from chat. Just remove the quests temporarily and make it accessible trough leveling via the rewards.

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @playnewworld Game crash?

  • death_haiku selfdeprived (@death_haiku) reported

    Please fix 3v3 Arena queue bug. There's an issue when you're grouped up with 3 players VS 2 players. Once you are in a group of 2, the queue is less than a minute and almost instantly you're in a match @playnewworld

  • AlexRiley Alex Riley (@AlexRiley) reported

    @playnewworld I claimed on twitch and have accounts linked but cannot open in-game. Did not have this issue with the other drops. Anybody else have this issue?

  • AmiasCoa Amias Coa (@AmiasCoa) reported

    @_MissNoodle @playnewworld Just be careful with those. Digital cables have trouble carrying signal once you start getting to a certain length. Might need to invest in something fiber-optic, or buy a repeater of sorts.

  • MairuFrost Nicholas James Frost (@MairuFrost) reported

    This is the ******* second time I got disconnected from @playnewworld bruh.... why can't you fix ya stuff?

  • JayOddity Jay Oddity (@JayOddity) reported

    Dear @playnewworld please reconsider the economic changes planned on PTR. Taking gold from average players & giving more to companies is the wrong solution to needing gold sinks. Long term, wars & territories generating so much gold to so few players is a problem. @dev_katyk

  • florianojota Nao tankei o bostil e fui de base ☭ (@florianojota) reported

    @playnewworld @Xaryu WTF was this mass steam disconnect (server arjuna, idk if happened in any other)

  • MorganasPhotos 📷-GuyWithaCamera (@MorganasPhotos) reported

    @Bonzai_Badger @playnewworld Been no lag at all for me, low pop server mid 600's and I have bad Internet, maybe check yours.

  • BlackShrubberie CasaBlack🏠🚀 (@BlackShrubberie) reported

    @Nerdstrong2 @playnewworld Yeah it's good and a lot more improved than when I played just before last year's launch. My main issue is I go out to quest and end up gathering for 2 hours... So far behind in quests..

  • BezitX Bezit (@BezitX) reported

    @BaskinMas @playnewworld Who said I hated the game? I always think this argument is so stupid on video game forums/posts. YOU MUST HATE THE GAME SO MUCH IF YOU WANT THEM TO FIX THE BUGS AND IMPROVE IT! dumb.

  • MsFireGG MsFireGG (@MsFireGG) reported

    @playnewworld Did not receive any of the drops even though claimed them correctly. Missing even the one from October. 😭 Please fix

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @BezitX @playnewworld yup the art team gonna fix servers and bugs lmao.

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld That's actually some really good armor design. Too bad the servers still lag to hell even when the population is low. Which is the real reason I don't play the game anymore.

  • ItsHalvar Halvar 🍺 (@ItsHalvar) reported

    problem with @playnewworld still lacks endgame stuff to do. give it a month or 2 and people will be maxed capped in everything on the new servers, super fun game just doesn't have the longevity we want :(

  • Kaliito_Val Kaliitto (@Kaliito_Val) reported

    @xFerj_ @playnewworld @shroud No. The only reason they chose to not do that. Because of the issues the game had early on with companies transferring to servers, killing it then leaving. Making said server merge. They are trying to mitigate that from happening again

  • SheepB0T SheepB0T  (@SheepB0T) reported

    @Pluto_Belsair @playnewworld Oh that’s interesting. I do have an i5. I didn’t realize there were settings just for that and am pretty out of touch w/ current problems. All I know is I used to be able to play and now it’s a slide show I’ll give this a try!!

  • Reik3r Reiker (@Reik3r) reported

    @playnewworld @Xaryu @playnewworld I was banned this morning after a game crash. For 5 hours Ive been trying to contact customer support through appeals, online ticket, twitter, discord, live chat, etc. Is this a normal experience? People pay money for the game, get banned, and there's no CS to help?

  • DeanDxvid Dean David (@DeanDxvid) reported

    @Bonzai_Badger @playnewworld No lag for me though. Maybe check your hard / software first

  • Ichiban09453777 IchibanTTV (@Ichiban09453777) reported

    @playnewworld @Gothalion Fix your damn game

  • dannyjadi dannyjadi (@dannyjadi) reported

    @playnewworld Too bad I can't claim anything, despite having my both my account linked and Twitch Prime since launch. Love the game though, no hate. Just a bit annoyed about this issue.

  • 1gorillatank Mirage (@1gorillatank) reported

    @playnewworld @AMZNGameStudios Need to fix sword and bord tank for pve as of now its not used even in M10s due to low dmg. And everyone just uses hatchet spec.

  • evocybernation EvoCyberNation (@evocybernation) reported

    @playnewworld @amazongames Sorry for retweeting. I made a mathematical error. It has been corrected. 👍

  • BandiiBean BandiiBean (@BandiiBean) reported

    @playnewworld relogging doesn't fix it either, guess I can't play