New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/23/2025 10:30

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsSynK1 ItsSynK (@ItsSynK1) reported

    @playnewworld New World has the worst Guild/Company system in any MMO, yet you guys aren't even attempting to fix it. When are you going to start listening to communities about the broken Company system and actually fix it?

  • TzoBlack666 TzoBlack (@TzoBlack666) reported

    @playnewworld Anyone else having problem with worlds not loading?

  • SivHDtweets Siv (@SivHDtweets) reported

    @Vicoachh @playnewworld thats an entirely fixable issue without flipping the system around.

  • MadDogAngus Angus Sweeny (@MadDogAngus) reported

    @playnewworld I have 0 servers or "worlds" come up. Is this a known issue or is it just happening to me?

  • MadDogAngus Angus Sweeny (@MadDogAngus) reported

    @playnewworld i dont have any "worlds" to select from, is anyone else having this issue?

  • ItsSABER_ SABER (@ItsSABER_) reported

    @Ramonrtj @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually

  • majoranoke Kayrashy (@majoranoke) reported

    @playnewworld Central EU ??? Oh no, now we have to play with rusians! Not a problem at all, except they barely speak english xDD

  • Dead6ixx Dead6ixx (@Dead6ixx) reported

    @playnewworld Monday September 12th 2021. We have to announce with multiple server crash and instability we have decided to delay release until March 8th 2022.

  • gidyin310 Gidyin310 (@gidyin310) reported

    @playnewworld not going to i want the main game now ive waited 2 years long enough tired of broken promises

  • ItsSABER_ SABER (@ItsSABER_) reported

    @JerseyFinFan @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind

  • Joewillams55 Joe Willams (@Joewillams55) reported

    @Orslaugth @playnewworld I will kindly recommend you to mack_cyber25 on IG, he fixed mine when I had similar issues.

  • ItsSABER_ SABER (@ItsSABER_) reported

    @OnefITA @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind

  • aztr0id Aztr0id (@aztr0id) reported

    @avaudiovision @playnewworld It depends I think.. If you're in SEA then you might be able to play in Australia without much problems. Korea/JP might have higher ping to AU, they might be able to connect to NA-West.. This game can be played under 180ms..provided your connection is stable.

  • roberdon_ Don (@roberdon_) reported

    @Nightcrwler3500 @playnewworld i also have the same issue

  • Lyestille Lyestille (@Lyestille) reported

    @playnewworld I have high hopes that you can do better to include Midwestern's and others, internet gives us a fail cause we live rural . ping problems ! i bet if you added one central Midwest sever it would be full faster that you could push a fart

  • ToneVR_ ToneVR (@ToneVR_) reported

    Already stayed up suuuper late. Do I set my alarm for 945 and snab my name for @playnewworld and crash , or get some sleep and set my alarm and play. Anyway , Eden ! Here we come !

  • Lyestille Lyestille (@Lyestille) reported

    @playnewworld ill jump in even being from the "mid west" and **** pings but please dont forget about us ! there are issues when my best server is 100+ ping and i get kicked 2 or more times a day. east and west coast sure theres more players , because the gaming industry left out the middle ..

  • ASenwasane1992 Alex Senwasane (@ASenwasane1992) reported

    @red7silence @playnewworld @Comedy_112 This beta is designed for them to test the server to make sure no issues occur on release, thats why they will periodaclly let people more and more people in to make sure the servers remain stable, if you really wanted to play it, ahouldve played the closed beta.

  • Joaomarcosy Joao marcos (@Joaomarcosy) reported

    @playnewworld If my email doesn't arrive by the time the servers open, will I be able to login??

  • ItsSABER_ SABER (@ItsSABER_) reported

    @CallumBrett10 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind

  • williancurvello Willians Felipe (@williancurvello) reported

    @playnewworld are having a problem releasing access to the beta? I haven't received my access yet and many friends haven't received it either!

  • Mohamed53134588 Elshibani (@Mohamed53134588) reported

    @playnewworld I think my email is broken.

  • SivHDtweets Siv (@SivHDtweets) reported

    I hope @playnewworld will see this problem arising before it kills off the stream of new players later. (which it would)

  • ItsSABER_ SABER (@ItsSABER_) reported

    @Tartbox_tv @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind

  • _Altruristic FourthKind (@_Altruristic) reported

    @Instincts12 @playnewworld Maybe, just maybe... the point... is what beta's are for... testing. Mainly performance and stress testing. What people decide to do on the beta is up to them and not the problem of the devs.

  • ItsSABER_ SABER (@ItsSABER_) reported

    @zeyiM_ @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually

  • ItsSABER_ SABER (@ItsSABER_) reported

    @Serreph1 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually

  • ZedsDea35172732 Zeds Dead (@ZedsDea35172732) reported

    @playnewworld Let us login at midnight!!!!!! 😎

  • FeelYeeDeez Joe Jack (@FeelYeeDeez) reported

    @Faux_Grey @CrAiGiShza @playnewworld I really doubt amazon is "forgetting" about potential money lol - everything you're seeing is a business decision by people closer to the issue than you are.

  • ASenwasane1992 Alex Senwasane (@ASenwasane1992) reported

    @red7silence @playnewworld @Comedy_112 This beta was put out to test the servers so no issues will occur on release thats why they are letting more and more people in at later times to make sure they are stable. They know how big this game will be, unstable servers on release will ruin them.