New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/28/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • eQuaraa Caner Yılmaz (@eQuaraa) reported

    @Parky03699209 @playnewworld don't forget about staff t5 is not working, if u mute any channel in chat its starts bugging and gets delayed.

  • ReaperHades Reaper (@ReaperHades) reported

    @Parky03699209 @playnewworld Don't forget the stutter encumber glitch :D

  • BeechRb Robert Beech (@BeechRb) reported

    @ReaverRogue @R6_AueR @playnewworld Yes, but the problem is more that a large team should be able to better predict the time it would take to implement such a patch.

  • Sunlight_Sword SolKnightSolaire (@Sunlight_Sword) reported

    @MrSamwl @playnewworld "Amazon needs to fix these problems" "Hey servers gonna be down so we can fix some issues" "NO AMAZON NOT LIKE THAT!!"

  • FracGuy Ayrton Fracaro (@FracGuy) reported

    @Pyr0m4st3r @playnewworld If you have more to do thats great for you, that is not true for most people that enjoy PvE. No being able to do 65 portals means you cant craft dungeon keys (Genesis and Lazarus). Dont assume things, just because you are ok with things being broken doesnt mean others have to.

  • AnarchyKraken AnarchyKraken (@AnarchyKraken) reported

    @playnewworld So are we going to get any info on you fixing the dogshit coding errors in the game or are we just going to accept that this game bricks 30 series and let that slowly kill it off

  • HMrmcf Hache 🇪🇦 (@HMrmcf) reported

    @playnewworld Honestly, this bs about the world maintenance all at once is the worst decision you've made. Not acceptable for a company such as Amazon. Not to mention the fact that you're always extending the already long downtime. Also EU is always harmed by these problems.

  • VanishingHour The Vanishing Hour podcast (@VanishingHour) reported

    @playnewworld while you're at it, can you fix the **** NA West ping too please?

  • AnarchyKraken AnarchyKraken (@AnarchyKraken) reported

    @playnewworld thank you for still not giving any updates on fixing the coding errors that legitimately brick gpus.

  • Davidcuellos Loki (@Davidcuellos) reported

    @playnewworld This is why patchtimes should be performed at different zones, when you **** up a patch it gives you time to fix it and not **** over peoples allocated time

  • Umorvis SeeJay Von Bismark (@Umorvis) reported

    @playnewworld Are you kidding me guys? Multi-million(billion) dollar company and yet you can't learn from other MMOs and run a test server for patches so they don't crash everything every time you do maintenance? For real? Make it make sense.

  • ReneBouer NARCISSE BOUER (@ReneBouer) reported

    @AlexBryan30 @DasAlanArt @playnewworld Oh right. If only they had access to some cloud service that would make this possible. Some web service, run by Amazon. They could call it Amazon Web Services. Maybe even sell the infrastructure to other people? Wow, if only a thing such as AWS existed. wait, WoW runs on AWS...

  • TheAntisocial_ JoeBloggs (@TheAntisocial_) reported

    @playnewworld Are these extended maintenance times just teething problems, or should we expect this every maintenance?

  • michstuff Michstuff (@michstuff) reported

    @playnewworld wy is europe always with issues that cant be fixed by testing on non live servers and taking more than 5 hours?? shame on u amazon

  • Zedaso Zedaso (@Zedaso) reported

    @playnewworld Come on this is absolutely ridiculous, you bring the servers down in the middle of the day for EU, for 5 hours, and then extend it, for a tiny patch? Clearly prioritising US player base. You could do EU and US on a different day, both in the middle of the night, e.g. 3am to 8am.

  • Sixoul Sixoul 🍐 (@Sixoul) reported

    @playnewworld What is the difference between NA West and NA East? Why is there an issue with NA West but not East?

  • PrinceRafa10 PrinceRafa (@PrinceRafa10) reported

    @playnewworld i can't stand this anymore, u have to do what u say, if u say 4 hours it has to be 4 hours, then fix ur ****

  • NorlDota Norl (@NorlDota) reported

    @playnewworld something has to be really wrong with your codebase or architecture, that even small bugfixes cause big issues like this...

  • Anundir Christopher (@Anundir) reported

    @Wulon77 @playnewworld Oh shut up. I am sure your addiction can be sated for an hour or so while they fix the servers. Just go outside or something.

  • ogLilYolk LilYolk (@ogLilYolk) reported

    @eh_vix @playnewworld Your time, my time, everyone's time means very little. They don't owe any of us anything. There are many bugs. Doing patches and finding where the error is and fixing it is like a big game of Jenga. You pull one thing and it can **** up everything.

  • SchalkKeun Schalk Keun (@SchalkKeun) reported

    @Stevlep @Adamow02 @playnewworld never accept **** service man. you should always question it. else you will end up just always being OK with trash service. we paid for this game, it wasn't free.

  • ReaverRogue ReaverRogue (@ReaverRogue) reported

    @Meta42236970 @MrSamwl @playnewworld It's almost like **** doesn't always go to plan. Would you rather they opened up the game in a broken state, or would you rather wait until it was done properly?

  • Ct4Lz BigBrain (@Ct4Lz) reported

    @hijodelhielo_ @playnewworld Shame on you sir. How dare you lay shame on a small indie company for trying their hardest to make their way in the world. It’s not like they are a billion dollar company that could afford the best techs and developers in the world to solve these problems.

  • Zair_Silversky Zair Silversky (@Zair_Silversky) reported

    @DadSidekick @playnewworld They have windows and it didn't work out?! Gotta be the planning and not unexpected issues.... No. It really isn't bad planning. If it was, it would be more than just 2 of the 5 server hubs down. All of them would be down because they'd all be having the same exact issues.

  • BoymanOhboy BoymanOhboy (@BoymanOhboy) reported

    @Pyr0m4st3r @MikeK33545520 @playnewworld "because the company is trying to improve it" wow this is some typical twitter dumbfuckery Obviously the problem is not them improving it, but poor time estimation, lackluster updates and general incompetence in running a live service.

  • SoulzBruh SoulzBruh ツ (@SoulzBruh) reported

    @playnewworld 12GB update for couple patch fix's??

  • CezarSaysHello Cezar (@CezarSaysHello) reported

    @playnewworld Hopefully this is to fix the bug with the missing houses ! Or making the server run better , cuz once it goes past 8.00 PM the server goes to **** and we all lag like crazy !

  • unreadymammal Unreadymammal (@unreadymammal) reported

    @playnewworld Comfortably the worst gaming experience I’ve ever had personally. Queues, maintenance, delays & broken promises’. I will honestly never buy another gaming product from this dev

  • demuyt_jordy jordy demuyt (@demuyt_jordy) reported

    @playnewworld Maybe while were down... try to fix server transfer. Were waiting for 2 weeks. and would be fixed in 1 week as promised right?

  • ConstantineX_X Constantine1337 (@ConstantineX_X) reported

    @playnewworld if a small patch brings you this amount of problems.. I fear you will have days of DT, when an expansion will hit.. if you plan on having those ofc