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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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DrizzintahL
(@DrizzintahL) reported
@playnewworld 2/ You can always tell who has never played a MMO at launch before with what they're complaining about. Oh you lost a few grand because the market bugged out for some people? LOL. Oh no! T_T Let's talk about weeks worth of unplayable lag or literally unplayable bugs.
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WiPR
(@WiPRenaud) reported
@RRevengeY @playnewworld plz fix your game fast
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E.Almas
(@Almasx07) reported
@playnewworld We wait transfer 1 week after bugged again and waiting this **** problem
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12am
(@I2ams) reported
@playnewworld when will the trading post fix happen been trying to transfer servers but still cant due to active trading post offers wasted azoth going everywhere to clear it
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Amityboy96
(@gollyclayton1) reported
@playnewworld you guys have somehow broken ice gauntlet and it doesnt work anymore
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Emanuel
(@eserem30) reported
@S3Binabed @playnewworld Open the chat wit support and resolve the problem
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SKYNYRD
(@SKYNYRD96176239) reported
@playnewworld I thought the update to fix the broken market so people can transfer was supposed to be at 6 30 am eastern time? 4 hours later and nothing. We all expected bugs but this game was delayed over and over and still has a crazy amount of problems.
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LVCKONE
(@lvckone) reported
@nwdb_info @playnewworld Do we know if there’s any new issues/bugs with server transfers since they went live again?
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RawX
(@RawXtv) reported
Hey @playnewworld please fix the damn spawns for quests in Reekwater! 3 patches, and no fix yet... Thank you! #NewWorldMMO #PlayNewWorld
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CrustyJugglerz
(@Mitchel82610903) reported
@playnewworld At this point you should literally pull the game, bring it back into closed beta for at least another 6 months, hire competent devs, a lot of them, and fix it. The state of this game is embarrassing, I've seen indie beta's more stable.
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Hades
(@sktbrandontv) reported
@SayneHD @WhoIsSaber1 @playnewworld don't fix game leave it broken! how silly of you saynay!
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fabrizio
(@notyet84) reported
@playnewworld Fix the issue with blocked transfer ,need yo reach my friend
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Ricky
(@Theboomtricksy) reported
@playnewworld Yeah, mass reported so you get banned before pvp events, gold dupe glitch, auction house glitch, pve events not working, I’ll skip it.
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Aradiance
(@Arrradiance) reported
@NeatoCogito @MichiSTONKS @playnewworld I feel that. Our current company was recruiting a week ago, and is now merging with a sister company cause the server pop has dropped. We're thinking of a server hop. We've also missed out on most of the issues cause we don't play as hardcore as many, which has been just fine hah
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Bartholomew
(@dawgsteaksauce) reported
@playnewworld Fix the malevolence boss please! It doesn’t spawn at all and you guys have it as a requirement for the 580 hammer quest.
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Lenin
(@realvladlenin) reported
@Gothalion @playnewworld The fact that so many people defend the game isn't helping. I wish people were as outraged about players using exploits to cheese end game content as they were about sitting in queue. But meh, they didn't really fix that either; it kinda fixed itself when enough people got fed up
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dingdongpwns
(@dingdongpwns) reported
@SugaMonsta @playnewworld Listen these issues that we have been complaining about have been known to the devs for over a year... They were reported in ALPHA and BETAS and the devs did **** all about them.
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🎃「Neiяeth Melenardiente」👻
(@Neireth_) reported
@playnewworld My boyfriend can't transfer his character to another world because he has active trading posts and it's not true 😭😭😭 fix it soon, please!
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Elfie Slays
(@sp4ce_Elf) reported
@playnewworld We get it, you aren't worried about losing customers because this game isn't subscription based, but good lord. Have a little dignity, fix these game breaking bugs. The fact that you "fixed server transfer" when people have been waiting WEEKS just for it to be bugged again.. 🥴
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Jett Sta. Maria
(@Dat4Reign_Guy) reported
@playnewworld Please fix the Malevolence boss, he disappears after a certain HP percentage threshold and doesnt spawn again after every reset.
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Billidan Stormrage
(@Tzeriel) reported
@playnewworld it’s time to take the entire game offline and issue refunds. I wouldn’t have paid for this if I knew it was an early access alpha test.
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Bartosz Zagórski
(@bobrozaur_) reported
@playnewworld hey. I have issue with character transfer. There is notice that I have to remove all auctions buy/sell in trading post but I checked twice all cities and I don’t hammer any and still can’t transfer character to other server Why? 😢
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Neil Wood ☘️🍺
(@coolierewind) reported
@Nez949 @The_Lazy_Peon @playnewworld Verified that it works with life staff, mana free. Plus side of that is that a passive also heals teammates as the light shots pass through. The fix would be a delay between cancelling a targeted spell and the weapon swap to the point that light attacks come out at the same pace
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Agentxxskeebie2
(@AgentxxSkeebie2) reported
@playnewworld it's one thing after another with this game can't even see what servers are which so i can't even join my buddies server fix this game amazon
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🎃Freebies🧡
(@FreebsTV) reported
Hey @playnewworld can I get my 55K+ gold back from the bugged trade post? Also can u fix quintessence gear score calculations at the arcana table so we can make some viable end game magic weapons. Also can casters get some 600 GS crafted end game armor? Also can u fix the IG?
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cryptobatman
(@cryptobatman4) reported
@playnewworld if anyone has a fix please respond @playneworld
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Niyanto!
(@niyanto_) reported
@playnewworld There is still no update? Still no fix? Please get your **** together and let us transfer! This is unacceptable entire day already has passed! Have your devs work around the clock to fix their dumb mistakes. I am done with your dev’s stupidty!
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Blackk__Screen
(@Blackk__Screen) reported
@playnewworld servers have no name only :Live -2-20 formats is a fix coming soon ??
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NickPapado
(@nickppd) reported
@MuttWithaMic @mcmaster845 @playnewworld How are you simping for a trillion dollar company. That is literally beyond me. New world is not a bad game but it has so many problems that you can't just ignore. It's not like Amazon is an indie game studio, they are kinda massive I would say.
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DrizzintahL
(@DrizzintahL) reported
Lots of hatred right now against @playnewworld #NewWorldMMO dev team droning on about bugs and issues. While it does seem to be getting worse as they patch things, this is still smoother than any AAA title MMO I've ever been a part of this early in it's life. 1/