New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/24/2025 19:05

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ForGiven_TTV ForGiven_TTV (@ForGiven_TTV) reported

    @playnewworld Anyone else having an issue where when you first go to play your guy is like stuck swinging the sword and you can not do anything else? This is happing to me when you first try to play and your doing the little tutorial. Yes I have change the mouse to see if that was the issue?

  • tumamalagata Nico (@tumamalagata) reported

    @playnewworld Anyone having blue screen issues? My pc should handle right the game but keeps happening after 20 min.

  • TheMissAtomic Miss Atomic (@TheMissAtomic) reported

    @RobertW04523526 @playnewworld Have you tried reloading the game? I'm not sure it'll fix itself, I've never seen that before 😮

  • DamnDizzi DamnDizziTTV (@DamnDizzi) reported

    @playnewworld any advice on an audio glitch? I repaired my files but when I loud into the game all my PC sounds including in game stop working.

  • realipfreely I. P. Freely (@realipfreely) reported

    @playnewworld And again one player has to delete his character until he randomly spawns at our location at the beginning, so we can quest together. Questing in groups is still my main issue with this Game. But looks like we won't get this feature for the release.

  • Robinette28 Joey Robinette (@Robinette28) reported

    @playnewworld fix the spawn rate of master henry

  • GiovyDi2 GiovyDi (@GiovyDi2) reported

    @playnewworld Fix bug crash

  • danny_boyle1 Daniel Boyle (@danny_boyle1) reported

    @playnewworld Doing the quest Opening Supply Lines. Master Henry seems to have a long respawn timer. I am here with probably 50 -60 other people and he only pops ~every 5 minutes. Please fix.

  • RobertW04523526 JarlGrBane (@RobertW04523526) reported

    @TheMissAtomic @playnewworld Is there a way to download it on a cloud like service?

  • AmiableRogue12 AmiableRogue12 (@AmiableRogue12) reported

    @NuFo @tsundokugames @playnewworld I mean you could just not play until release. These betas are literally just for stress testing so we don't have major issues down the line

  • ReactBrasil Moreno Wanderley (@ReactBrasil) reported

    Holy **** @playnewworld This open beta is WAY WORSE than the closed beta athat I played last month JUST PROBLEMS AND BUGS EVERYWHERE

  • Stoopzz_TV Stoopzz (@Stoopzz_TV) reported

    @leekatv @playnewworld I'm going to try again. It's shut off 3 times. And, I have to reinstall the game because of an error. I'll try it without OBS. Then I'll it using the mentioned method.

  • turkeyfgaming Turkey Farmer Gaming (@turkeyfgaming) reported

    @playnewworld I’ve noticed some audio cutting out issues.

  • SexualRhino_ SexualRhinoceros (@SexualRhino_) reported

    @Mendo @bohon @playnewworld Ah I retract my bum accusation, you’re okay kid. Same boat tho, World pvp was actually fun and if you lost, you generally had a clear “*** gud” issue presented to you. Actually disappointed AGS didn’t see that as a good thing too

  • MatthewMuoio matthew Muoio (@MatthewMuoio) reported

    @playnewworld please fix the stamina bug that makes your character look exhausted and does not allow you to dodge roll and block. I get it every 10 mins or so esp in pvp. I got it once simply fast traveling to a new town ..

  • YWSB46 YouWantSomeBread? (@YWSB46) reported

    @playnewworld LETS GOO, also just on a serious note, the game rn is good but has issues, including the major one. AUDIO BUGS: will be fighting random enemy and sounds gets muted and you hear really bad quality hit effect. I haven’t noticed any other quality issues.

  • dazize21 Dazize (@dazize21) reported

    @Vuhnylla @playnewworld you have problems...lol

  • slavronY slavronY dude (@slavronY) reported

    @Gnitepracdlo @playnewworld living in middle US your pong shouldnt be more than 70ms, probably your problem is your ISP

  • pmcarrerah Marcelo Carrera (@pmcarrerah) reported

    @playnewworld I have an error 30005 and I dont know why, somebody knows how can I fixed?

  • geens_nick Nick Geens (@geens_nick) reported

    @Mudderhino @95xonut @playnewworld what is steam beta? i have the same issue

  • teriyakibalakay Tynan (@teriyakibalakay) reported

    Hey @playnewworld the new beta is making my graphics card extremely hot. Pls fix

  • Noyerr_ Noyerr (@Noyerr_) reported

    @YahelSC @playnewworld the fps drops constantly completely destroy the immersion of the gameplay, honestly it makes me preffer other games just for it. The current state of NW reminds me of PUBG, and PUBG tooke about a year and a half to fix the drops

  • Daniel63253878 Daniel (@Daniel63253878) reported

    @playnewworld Please fix your bugs. Having issues swapping weapons half the time and can't dodge at all sometimes unless I die. Was having same issues during closed beta, upsetting to not seem them fixed yet.

  • jaydenfeisty Treefungus (@jaydenfeisty) reported

    @playnewworld Link not working for anyone else? Or cant find the download for the beta this time?

  • iTzSquiggle Adam Doyle (@iTzSquiggle) reported

    @playnewworld I would submit this as feedback but my game wont start so im putting it here. Game opens and displays new world screen, then goes white, plays a little tune and remains white. no error code , just stays white. hope its fixed by the 28th . Thats my bug reporting done

  • ClaudioGiovio Claudio Giovio (@ClaudioGiovio) reported

    @playnewworld 60/70 ms in South america with a lot of instability... very disappointed :( (all user from Argentina, Uruguay, chile) ! please fix it

  • Chynes101 Chris (@Chynes101) reported

    @playnewworld Anyone else getting a “system error- Code execution cannot proceed because VCRuntime140_1dll was not found. Reinstalling the program may fix this problem”??

  • Vitor_TribeX Vitor (@Vitor_TribeX) reported

    @playnewworld SHIFT BUG all the time fix it pls

  • BeardNurgle Sven (@BeardNurgle) reported

    @playnewworld for the open beta i register again in steam. My problem is only that I do not get access. Waiting for 4 hours. Nothing in the library no mail... Im the only one with this problem?

  • minaah71 Minaah💙🦄🌈 (@minaah71) reported

    @playnewworld Just tried testing New World today as a physically disabled gamer (one-handed, lefty) & had issues with getting my Win10 software keyboard to work properly w/game. Any accessibility folks I could chat with? Hate to miss testing & enjoying the game for this open wknd